bq Aquaris M10, Aquaris M10 4G Service Manual

(M10 / M10 4G)

Complete User Manual

Aquaris M10/M10 4G

The BQ team would like to thank you for purchasing the new Aquaris M10/ M10 4G tablet. We hope you enjoy using it.

You can browse the internet rapidly, check your email, enjoy games and apps (which you can download directly onto the device), read e-books, transfer ﬁles via Bluetooth, record audio, watch ﬁlms, take photos and record videos, listen to music, chat with your friends and family or enjoy your favourite social networks.

About This Manual

· To ensure correct usage of the device, please read this manual carefully before using it.

· Some of the images and screenshots shown in this manual may differ slightly from those of the ﬁnal product. It is also possible that some of the information in this manual does not correspond exactly to the operation of your device due to ﬁrmware updates. To obtain the latest version please go to bq.com

· BQ shall not be held liable for any issues relating to performance or incompatibility resulting from modiﬁcation of the registry settings by the user, or for any incompatibility issues with third-party applications available through the app stores.

Icon guide

Danger: this icon indicates situations that could pose a risk to personal safety or health.

Warning: situations which pose a risk to the correct functioning of the device but not

to personal safety or health.

Tip: additional information to help you make the most of your device.

Trademarks

The BQ logo is a registered trademark of Mundo Reader, S.L.

The Android and Google Search trademarks of Google Inc.

is a registered trademark of the Wi-Fi Alliance.

Wi-Fi

Bluetooth

MicroSD

is a registered trademark of Bluetooth SIG, Inc.

and the corresponding logo are registered

trademarks of SD-3D, LLC.

Dolby, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories.

logos are registered

© 2016 Mundo Reader SL. All rights reserved. The reproduction, copying, distribution, publication or modiﬁcation of this material is strictly prohibited unless carried out with the express prior written consent of Mundo Reader. As a sole exception to the previous, Mundo Reader authorises the translation to other languages for educational purposes only. Proﬁt making or commercial purposes are forbidden. The clariﬁcation:“The present text is not an ofﬁcial BQ translation” must be included in these translations. Mundo Reader shall not be responsible for the accuracy of said translations and reserves the right to request their removal from the public domain if it sees ﬁt.

06 Before Starting

06 Box Contents 07 Product Overview

08 Getting Started

08 How to Insert a SIM card* 09 Switching the Device On and Off 10 Inserting and Removing the MicroSD Card 11 Charging the Device and Transferring Files 13 Setup Wizard 14 Learning to Use the Multi-Touch Screen

16 Desktop Features

16 Adjusting Screen Rotation 16 Buttons and Icons 17 Screen Lock 18 Home Screen 21 Status Bar 22 Notiﬁcation Bar 24 Keyboard 24 Lock Screen

25 Settings

25 WIFI AND NETWORK SETTINGS 25 Wi-Fi 26 Bluetooth 27 Data Usage 28 More...

29 DEVICE SETTINGS 29 Screen 30 Sounds and Notiﬁcations 32 Apps 35 Storage and USB 36 Battery 37 Memory 37 Users

38 PERSONAL SETTINGS 38 Location 39 Security 39 Accounts 40 Google 41 Language and Input 42 Backup and Reset

* For the Aquaris M10 4G model only

43 SYSTEM SETTINGS 43 Date and Time 43 Scheduled Power On and Off 44 Accessibility 47 Printing 47 About the Tablet 48 Developer Options

49 Multimedia

49 Camera 50 Camera Mode 51 Video Mode 51 Panoramic Mode 52 Time Lapse Mode 52 Settings 54 Photos 55 Play Music 55 Play Movies

56 Apps

56 Applications from Unknown Sources 57 Play Store 57 Internet Browser 58 Hangouts 58 Calendar 58 Maps and GPS Navigation 58 Dolby ATMOS 59 Email 60 News and Weather (Genie Widget) 60 BQ Plus 60 Voice Recorder 60 Contacts 63 Calculator 63 Clock 64 FM Radio

65 Useful Advice

65 Optimising Battery Life 65 OTA Updates 66 Voice Search 67 Text Selection

68 Appendices

68 Appendix A: Technical Speciﬁcations 68 Appendix B: Cleaning and Safety 71 Appendix C: Information on Exposure to Radio Waves and SAR (Speciﬁc

Absorption Rate)

Appendix D: Disposing of this Product Correctly

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Complete User Manual - English

Before Starting

Box Contents

Please check the contents of the box before using your BQ device for the ﬁrst time. If any of the following items are missing, contact the dealer from whom you acquired the device.

Aquaris M10/M10 4G

USB (type A) to micro-USB (type B) cable

Mains adapter

SIM key*

Documentation:

Quick Start Guide Warranty and important information BQ accessories

* For the Aquaris M10 4G model only

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Before Starting

Product Overview

Microphone

Front camera

MicroSD slot

Micro-SIM slot*

Light sensor

Notiﬁcation LED

Power button

Screen lock

Volume

button

Speaker

Back

Home

Capacitive button

Speaker

Rear camera

Earphones jack Micro-USB port Micro-HDMI port

Do not attempt to remove the rear cover of your Aquaris M10/M10 4G as this may damage the device.

Do not attempt to remove the battery. Removing it may invalidate the warranty.

* For the Aquaris M10 4G model only

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Getting Started

How to insert a SIM card*

Your Aquaris M10 4G has a slot for a micro-SIM card.

The tray is accessed from the exterior of the device, do not attempt to remove the battery cover.

The SIM key is found in the device’s box. With the device switched off, insert it into the ejector hole and extract the tray. Place the micro-SIM card on the tray. Ensure correct positioning by aligning the notch on the card with that on the tray (see image). Insert the tray and micro-SIM into the slot.

Your Aquaris M10 4G only accepts micro-SIM cards

* For the Aquaris M10 4G model only

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Getting Started

Switching the Device On and Off

To switch on your Aquaris M10/M10 4G press and hold the power button for a few seconds. It is located on the right side of the device.

To switch it off, press and hold the power button for two seconds. A menu will appear with various options. Select Power off.

A brief press on the power button will switch off the screen but not the device.

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Getting Started

Inserting and Removing the MicroSD Card

MicroSD cards or USB drives (a pendrive or compatible hard drive connected via OTG) can be installed providing complete functionality. Using a microSD card the internal memory of the Aquaris M10 and Aquaris M10 4G can be expanded by up to 64 GB and 256 GB respectively.

When a new microSD card or OTG drive is inserted into the device a message appears in the notiﬁcation bar indicating it is ready together with the Explore and Eject options.

It can only be used as an external microSD/USB drive. It will only serve to support the device’s internal memory and applications will not be able to be installed on it. Information such as photos and videos can be stored here.

To insert a microSD card, follow these steps:

Insert the microSD card into the slot making sure the metal pins enter ﬁrst and that they face toward the back of the device.

Push the card in until you hear a slight click, which indicates that it has been inserted correctly. If it is not inserted correctly the device may not recognise it and its contents will not be accessible.

To remove the microSD card, follow the steps in the previous section in reverse order while taking into consideration a few important points:

a. For greater security, we recommend switching the device off before removing the

microSD card.

b. If you need to remove the microSD card while the device is switched on, unmount it

ﬁrst to avoid damaging the card and losing data. To do this select Settings > Storage

and USB > SD Card >

You can choose whether to store your multimedia ﬁles on your tablet’s internal memory or directly to the external microSD card. Note that any content stored on the external card will not be available when it is removed.

> Settings > Eject.

Be aware that formatting the microSD card or USB drive will erase any data stored thereon.

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Getting Started

Charging the Device and Transferring Files

Your tablet has a rechargeable (non-removable) 7280 mAh battery which is charged via the micro-USB port situated on the left of the device. A mains adapter and a USB (type A) to micro-USB (type B) cable are provided with the tablet for charging the battery.

To charge, follow these simple steps:

A) Using a mains adapter:

1. Plug the USB cable into the USB port on the mains adapter.

2. Plug the mains adapter into any standard power socket (220 V/50 Hz).

Plug the other end of the cable into the micro-USB port on your tablet.

B) Using a laptop or desktop computer:

1. Connect the USB cable to a compatible USB port on your computer.

Plug the other end of the cable into the micro-USB port on your tablet.

The battery in your Aquaris M10/M10 4G is non-removable. Removal by anyone other than our Technical Support staff may damage the device and invalidate the warranty.

It is recommended the battery be charged fully (5h 15 min) the ﬁrst time it is charged. This will help calibrate the battery meter. Bear in mind that some batteries perform better after completing a number of charge cycles.

The time required to charge your device can vary markedly depending on whether it is charged via a mains adapter or a computer USB port.

For optimal charging, we recommend using a 5 V 2 A charger with your device.

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Getting Started

Connecting your tablet to a computer via a USB cable also allows you to transfer files between these (from its internal memory or from the inserted microSD card). This will allow you to use, copy or store images, videos, music, text documents, etc. on one or both devices.

You can select the ﬁle transfer mode when you connect your Aquaris M10/ M10 4G to a computer. On connecting it, a USB connection menu will appear. Connecting with the Charging option eliminates data connections and ﬁle transfers between the computer and the device allowing for improved charging speed. Other options include File transfers (MTP), Photo transfer (PTP) or MIDI, which allows the connection of musical instruments or other devices with MIDI inputs such as keyboards.

There are a number of ways to transfer ﬁles. The following steps explain how to do this via a USB connection:

Connect your Aquaris M10/M10 4G to a computer using the supplied micro-USB to USB

cable. Insert the micro-USB connector into the device’s micro-USB port and the generic USB connector into the computer’s USB port.

Select and copy the desired ﬁles to your device or computer. Note that you can store ﬁles

on the tablet’s internal memory or the microSD card if you are using one.

To transfer files in MTP or PTP mode from your tablet (and/or microSD card) to a Mac OS computer and vice versa, you will need to download and install the free Android File Transfer application to your computer: www.android.com/filetransfer/.

Do not disconnect the cable while ﬁles are being transferred.

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Getting Started

Setup Wizard

The ﬁrst time you switch on your Aquaris M10/M10 4G a setup wizard will help you conﬁgure the basic settings for your device, such as:

· Language

· SIM cards*

· Wi-Fi networks

· Add your account

· Protect your tablet

· BQ Plus

After adding your Google account you have the option to add another account to the Gmail application.

* For the Aquaris M10 4G model only

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Getting Started

Learning to Use the Multi-Touch Screen

Your device has a capacitive multi-touch screen with ﬁve simultaneous detection points. Different movements can be made over these points which are linked to different functions:

Touch. Touch the screen brieﬂy to select an icon, open an app, activate a text-entry box, etc.

Touch and hold. Touch the screen and hold for approximately 2 seconds to bring up an options menu.

Drag. To move an icon, press and hold down, drag it to the desired position and then release.

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Getting Started

Swipe or slide. Press brieﬂy on the Home screen and slide your ﬁnger left or right to access the extended screens. Slide your ﬁnger up or down to scroll through a website, list or menu.

Pinch. Place two ﬁngers on the screen at the same time, separate them to zoom in and bring them together to zoom out.

Double-tap. Tap the screen twice in quick succession to zoom in. Repeat the action to zoom out. You can also use this to activate/deactivate the screen.

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Desktop Features

Adjusting Screen Rotation

In some apps, the screen will rotate automatically from portrait (vertical) to landscape (horizontal) mode and vice versa, depending on how your device is being held. To stop screen rotation go to the Apps menu > Settings > Display > When device is rotated and select Stay in

current orientation.

You can also enable and disable automatic screen rotation using the Auto-Rotate toggle in the quick settings menu.

Buttons and Icons

To facilitate navigating through your device’s screens the nav bar is displayed by default.

While using an app, you can return to the previous screen by pressing the Back button

Go to the Home screen at any time by pressing the Home hold it to access the Google Now application.

Access the recent screens list by pressing Menu

.If you press and hold it, a pop-up window

will appear offering a choice between Wallpapers, Widgets or Settings.

Your M10/M10 4G tablet features a new, conﬁgurable capacitive button . The Double-tap and Long-press actions can be customised to perform given functions like accessing the camera, opening an app or muting/unmuting the volume. Do this via Settings > Display > Conﬁgurable buttons.

button. You can also press and

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Complete User Manual - English

Desktop Features

Screen Lock

By default, your tablet screen will lock itself automatically after a prolonged period of inactivity. To conﬁgure the screen timeout, tap the Apps menu Display > Screen timeout and select the desired interval. To manually switch the screen off and lock the device, press the power button brieﬂy.

To unlock it, press the power button brieﬂy. The screen will display the conﬁgured unlock option. To change the unlock option, press the Apps menu button, go to Settings > Security > Screen lock and choose from the following options: None, Swipe, Pattern, PIN and Password. For more information on each of these options go to Settings > Security.

Your Aquaris M10/M10 4G includes a feature that enables you to lock the tablet by doubletapping the top part of the screen where the notiﬁcation bar is located. Double-tapping any part of the screen will make it turn on and request the unlock pattern. Double-tap again to turn it off.

This feature is disabled by default. To activate it go to Settings > Display > Double tap control.

button, go to Settings >

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Desktop Features

Home Screen

The Home screen or Desktop, is the main access route to the tools and apps installed on your Aquaris M10/M10 4G. From here you can check the status of your device, visit websites, open apps, etc.

Status and notification bar. Check the time, Wi-Fi signal status, audio profile,

Bluetooth status and remaining battery power. The notiﬁcations and quick settings have now been integrated into one screen. Swipe downward to view it. On the ﬁrst swipe the notiﬁcations appear; on the second swipe the quick settings appear.

Google Search. Tap the search bar to enter the text you want to search for on the

internet. Voice searches can also be performed.

Apps menu. Here you can access all the apps installed on your device.

Shortcuts. These give you quick access to the apps you use most frequently.

Widgets. Add widgets such as Power control (in the illustration), time, news and

weather, etc.

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Desktop Features

Customising the Home screen

You can customise the Home Screen by adding images, shortcuts, applications or widgets. To change the wallpaper or add a widget, press and hold on one of the screens until a popup window appears containing these options:

· Wallpapers: select the image you want to use as a background for the Home Screen

then tap Set wallpaper to conﬁrm. If the selected image is too large it will need to be cropped.

· Widgets: select the widgets you want to have on the Home Screen. They are

distributed vertically and in alphabetical order to make them easier to ﬁnd. Widgets belonging to the same app are positioned horizontally for more clarity. Long-pressing the sidebar displays the ﬁrst letter of the applications, which facilitates searching.

· Settings: a shortcut to the Device settings menu.

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Desktop Features

To create a shortcut to an app or contact go to the Apps menu, press on the app’s icon and drag it to the desired position on the desktop.

Swiping the desktop screen to the right accesses Google Now where you can see relevant cards and perform searches. You will have to conﬁgure this beforehand. Go to Settings >

Google > Search and Now > Now Cards and activate Show all cards.

Moving and Deleting Icons on the Home Screen

To move an element on the Home screen, press and hold to detach it from the background, drag it to the desired position and release.

To delete an element, drag it to the cross at the top of the screen. When the icon turns red, release it to delete.

To uninstall an app, drag it to the icon labelled Uninstall

at the top of the screen. When

the icon turns red release the app to uninstall.

Keep in mind that only user-installed applications can be uninstalled.

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Desktop Features

Grouping icons into folders

To create a folder, drag one icon on top of another that you want to store in the same folder. A folder will automatically be created and the icons placed inside it. You can add more icons to the folder by dragging them into it. To name a folder (or rename an existing one), tap it, then tap the “Unnamed folder” option. You can remove icons from the folder by opening it and dragging them out.

Status Bar

The Status bar contains important information about the device. It is always visible at the top of the screen:

Battery almost empty.

Battery charging.

Battery fully charged.

Wi-Fi enabled and connected to a network.

Sound off and vibrate on.

Do Not Disturb mode enabled.

Aeroplane mode.

Data services enabled (this could be 4G, H+, H, 3G, E or G, according to the type of

data connection and transfer speed). *

USB connected.

Bluetooth enabled.

* For the Aquaris M10 4G model only

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Desktop Features

Notiﬁcation Bar

To view the notiﬁcations, pull the bar down with one ﬁnger. Delete all the notiﬁcations by pressing the option as well as other quick settings can be accessed via the this screen by pulling the bar down with two ﬁngers.

The notiﬁcations and quick settings have now been integrated into one screen. To receive notiﬁcations, adjust the settings of each downloaded app, and/or add various accounts in: Settings > Accounts > Add an account. Slide the panel upward to reveal the Home screen.

icon, or delete them individually by swiping them to the side. The multi-user

icon. You can also access

One-ﬁnger swipe Two-ﬁnger swipe

When you slide the bar down with two ﬁngers, a list of options appears providing quick and easy access to many settings. Choose which options to display or hide using the

icon situated in the top right corner. Some options, which are hidden by default, will be explained in more detail later.

Screenshots can be deleted on the spot without having to access the Photos application.

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