BQ Aquaris E5 4G User Manual

E5 4G

Complete User Manual

E5 4G

About This Manual

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bq Aquaris E5 4G

The bq team would like to thank you for purchasing your new Aquaris E5 4G. We hope you enjoy using it.

With this unlocked smartphone you can enjoy even faster mobile network speeds with 4G coverage.

The Aquaris E5 is an unlocked smartphone equipped with dual SIM (micro-SIM), which means you can use two SIM cards at the same time, regardless of the network operator. You can browse the internet at high speed, check your email, play games, use apps (which can be downloaded directly via the device), read

e-books, transfer les via Bluetooth, record audio, watch movies, take photos and

videos, listen to music, chat with your friends and family, enjoy using your favourite social networks and much, much more.

About This Manual

· To make sure that you use your smartphone correctly, please read this manual carefully before using your device.

· Some of the images and screenshots shown in this manual may differ slightly

from those of the nal product.

· Due to rmware updates, it is possible that some of the information in this

manual does not correspond exactly to the operation of your device. To obtain the most up-to-date version of this manual, please go to www.bq.com.

· bq shall not be held liable for any issues relating to performance or

compatibilityresulting from modication of the registry settings by the user. Nor

shall it be held liable for any incompatibility issues with third-party applications available through the app stores.

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Icon Key

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Icon Guide / Trademarks

E5 4G

Danger: This icon indicates situations that could pose a risk to personal safety

or health.

Warning: Situations which pose no risk to personal safety or health, but could

pose a risk to the correct functioning of the device.

Tip: Additional information to help you get the best out of your device.

Trademarks

The bq logo is a registered trademark of Mundo Reader, S.L.

The Android and Google Search of the Wi-Fi Alliance.

Bluetooth

MicroSD

Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries, used with permission.

is a registered trademark of Bluetooth SIG, Inc.

and the corresponding logo are registered trademarks of SD-3D, LLC.

logos are registered trademarks of Google Inc. Wi-Fi® is a registered trademark

E5 4G

Complete User Manual

Contents

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8 BEFORE YOU START

8 Box Contents 9 Product Overview

10 GETTING STARTED

10 How to Insert SIM Cards 11 Inserting/Removing the MicroSD Card 13 Switching the Device On and Off 14 Charging the Device and Transferring Files 16 Setup Wizard

17 HOME SCREEN

17 Screen Lock 18 Home Screen 19 Extending the Home Screen 19 Adjusting Screen Rotation 20 Customising the Home Screen 20 Moving and Deleting Icons on the Home Screen 20 Creating App Folders 21 Taking Screenshots 21 Making Screen Recordings 21 Learning to Use the Multi-Touch Screen 24 Buttons and Icons 24 Status Bar 25 Notications Bar 27 Keyboard

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Contents

28 PHONE

28 Managing Contacts 28 Adding a Contact 29 Editing an Existing Contact 29 Using a Contact 30 Creating a Group of Contacts 31 Contacts to Show 31 Importing and Exporting Contacts 32 Calls 33 Options Available During

a Phone Call

35 Hiding Your Caller ID

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35 Restricting Calls 36 SMS and MMS 37 Message Settings

38 SETTINGS

38 WIRELESS SETTINGS

38 Managing SIM Cards 39 Wi-Fi 40 Mobile Data 40 Bluetooth 41 Data Usage 42 More...

44 DEVICE SETTINGS

44 Sound 45 Display 46 Notications 47 Storage 48 Battery 48 Apps

49 PERSONAL SETTINGS

49 Location 50 Security 51 Language and Text Input 52 Backup Copies

53 ACCOUNT SETTINGS

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53 SYSTEM SETTINGS

Contents

53 Date and Time 54 Auto Switch On and Power Off 54 Accessibility 57 Printing 57 About Phone 58 Developer Options

59 PERFORMANCE SETTINGS

59 Optimising Battery Life 59 Monitoring Battery Usage Information

60 EMAIL

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60 Setting up a Gmail Account 60 Setting up Other Email Accounts 61 Sending an Email 61 Replying to an EMail

62 MULTIMEDIA

62 Camera 63 Photo and Video Settings 67 Image Gallery 68 Music Playback 69 Video Playback

70 APPS

70 App Store 70 Apps from Unknown Sources 71 Preinstalled Apps 71 Internet Browser 72 Hangouts 72 Text Editor, Spreadsheets and Presentations 73 Calendar 73 Maps and GPS Navigation 73 File Explorer 74 Dolby 75 News & Weather (Genie Widget)

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Contents

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76 TOOLS 76 Calculator 76 Clock 77 Voice Recorder 77 FM Radio 78 Voice Search

79 APPENDICES

79 APPENDIX A: OTA Updates 80 APPENDIX B: Technical Specications 81 APPENDIX C: Cleaning and Safety 84 APPENDIX D: Information on Exposure to Radio Waves

and SAR

85 APPENDIX E: Disposing of this Product Correctly 86 APPENDIX F: Declaration of Conformity

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Before You Start

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BEFORE YOU START

Box Contents

Before using your bq device for the rst time, please check the contents of the box.

If any of the following items are missing, contact the retailer that sold you the device.

bq Aquaris E5 4G

USB to micro-USB cable

Mains charger

SIM key

Documentation:

Quick Start Guide Warranty and Safety Manual bq Accessories

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Product Overview

Complete User Manual

Before You Start

E5 4G

MicroSD slot

Notication

light

Micro-SIM slots

Front

camera

Headphone jack

Light and proximity sensor

Receiver

On/Off/Screen-lock

button

Volume buttons

Flash

Rear

camera

Noise-cancelling

microphone

Microphone

Home

Micro-USB

port

Back

Speaker

Do not attempt to remove the rear cover of your bq Aquaris E5 4G, as this may damage the device.

Do not remove the battery by any means. Removing it may invalidate the warranty.

Do not insert any sharp objects into the opening next to the rear camera, as this may damage the noise-cancelling microphone.

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Getting Started

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GETTING STARTED

How to Insert SIM Cards

Your bq Aquaris E5 4G is a dual-SIM (2 x micro-SIM slot) smartphone which enables you to use 4G cards in both slots.

The SIM trays are accessed from the phone’s exterior; the rear cover should not be removed under any circumstances.

We will explain how to congure and use the dual SIM feature later, but rst, the

steps below will show you how to insert your SIM card(s) into the phone before starting to use it.

You will nd the SIM key and the device documents in the

box.

Making sure the device is off, insert the end of the SIM key

into the orice of the SIM slot you want to use.

Place your SIM card in the tray. Make sure it is in the

correct position (use the notch on the corner for guidance:

see image).

Once the SIM is in position, insert the tray back into the slot.

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Getting Started

E5 4G

Inserting/Removing the MicroSD Card

Your bq Aquaris E5 4G has an internal memory that can be expanded to 32 GB by

using a MicroSD card.

To insert a MicroSD card, follow these steps:

Insert the end of the SIM key into the orice of

the MicroSD slot.

Place the MicroSD card in the tray ensuring that the metal pins are closest to the interior and facing upwards towards the screen.

Put the tray back into the slot after mounting the MicroSD card.

To remove the MicroSD card, follow the steps above in reverse, bearing these

recommendations in mind:

a. For greater security, switch the device off before removing the MicroSD

card.

b. If you need to remove the MicroSD card while the device is switched on, rst

unmount it in order to avoid damaging the card and losing any data.

To unmount the card, open the Settings menu on your device and go to Storage >

Remove SD card.

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E5 4G

Getting Started

Insert the point of the SIM key into the orifice of the MicroSD slot.

Once the tray has popped out, remove the MicroSD card.

Be sure to reinsert the tray as soon as possible to prevent

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dust or dirt from entering the device.

You can choose whether to store your multimedia files on the phone’s internal memory or directly onto the MicroSD card. Remember that any content stored on the MicroSD card will not be available when the card is removed, and any apps stored on it will no longer function.

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Getting Started

E5 4G

Switching the Device On and Off

To switch on your bq Aquaris E5 4G, press and hold down (for a few seconds) the On/Off button located on the side of the smartphone.

If you are using two micro-SIM cards in your Aquaris E5 4G, on switching on your

device, you will be asked to enter the PIN number for each SIM. Every time your

bq Aquaris detects a new SIM, a pop-up window will appear showing the default settings for calls, video calls, SMS and mobile data connection.

To switch off the device, press and hold down the On/Off button until a pop-up menu appears with various options. Select the Power off option to switch your phone off completely.

If you press briey on the On/Off button, the screen will switch off but not the

device.

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Getting Started

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Charging the Phone and Transferring Files

Your smartphone has a rechargeable (non-removable) 2850 mAh battery which is

charged via the micro-USB port at the bottom of the device. A USB to micro-USB

cable and mains adapter are provided with the phone. To charge it, follow these

simple steps:

A) Using the mains adapter:

1. Plug the USB cable into the mains adapter.

2. Connect the mains adapter to any standard plug socket (220 V/50 Hz).

3. Plug the other end of the cable into the micro-USB port on your smartphone.

B) Using a laptop or desktop computer:

1. Plug the USB cable into a compatible USB port on your computer.

2. Plug the other end of the cable into the micro-USB port on your smartphone.

The battery of your bq Aquaris E5 4G is non-removable. If it is removed by anyone other than our Technical Support staff, your device could be damaged and the warranty invalidated.

Allowing the battery to charge fully is recommended when you charge it for the

rst time, as this will help calibrate the battery meter. Bear in mind that some

batteries perform better after a number of full charge/discharge cycles.

The time required to charge your phone may vary slightly depending on whether

it is charged via the mains adapter or via a computer USB port.

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Getting Started

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If you connect your smartphone to a computer using the USB cable, you can also transfer les between the two devices (to/from the phone’s internal memory, or

the MicroSD card, if one is in use ). This will allow you to use, copy or store images, videos, music, text documents, etc. on one or both devices.

You can select the file transfer mode when you connect your bq Aquaris to a

computer. Swipe down (with a single nger) from the top of the screen in order

to display the various options for USB computer connection. The phone will be connected as a Media device (MTP) by default or you can also connect it as a

Camera (PTP).

There are a number of ways to transfer les. The steps below will show you how to transfer them via USB:

Connect your bq Aquaris to a computer

using the micro-USB to USB cable supplied. Insert the micro-USB connector into

the corresponding port on the device,

and the generic USB connector into the

corresponding port on the computer.

Select and copy the desired les onto your

smartphone or computer. Remember that you can store them on either the internal memory or on the MicroSD card if you are using one.

To transfer files in MTP or PTP mode from your phone (and/or MicroSD card) onto a computer running Mac OS (and vice versa), you will need to download and install the free Android File Transfer app onto your

computer: www.android.com/filetransfer/.

Do not disconnect the cable while les are being transferred.

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Getting Started

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Setup Wizard

The rst time you switch on your bq Aquaris E5 4G, a setup wizard will help you to congure the basic settings for your device:

· Language

· SIM cards

· Wi-Fi network

· Location and Google settings

· Date and time

· Home screen

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Home Screen

E5 4G

HOME SCREEN

Screen Lock

Your smartphone screen will lock itself automatically after a prolonged period of inactivity. To set the time interval before it goes off, press the Menu button

, go

to Settings > Display > Sleep and select the desired time interval. To put the screen

on sleep and lock your device manually, briey press the On/Off button.

To unlock the screen, briey press the On/Off button and the screen will come

on, displaying the unlock option selected. To change the unlock option, press the Menu button, go to Settings > Security > Screen lock and choose from the following options: None, Slide, Face Unlock, Pattern, PIN and Password. For more information on each of these options, go to Settings > Security.

If you forget how to unlock the screen, after various wrong attempts, the Forgot pattern message will appear at the bottom of the screen. If you press this message you will be asked to enter the email address and password used to set up your phone. The screen lock will then be removed.

Your bq Aquaris E5 has a new feature that allows you to lock and unlock the screen by tapping on it twice. When the screen is off, simply tap twice on any part of the screen to turn it on, and you will then have to unlock it using your

pattern, PIN or password. You can also lock and switch off the screen by simply tapping twice on the Notications

bar.

This function is disabled by default, so you will need to enable it by going to Settings> Display> Double tap control.

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Home Screen

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Home Screen

The Home screen or Desktop is the main way of accessing the tools and apps installed on your device. From here, you can check the status of your device, visit websites, open apps, and much more.

4 4

Status and Notications bar. Displays the time, Wi-Fi and Bluetooth connection

status, the signal strength for each SIM, the sound prole and the remaining battery life. It also displays notications such as missed calls, text messages, etc. Pull the bar down with one nger to view your notications and alerts in more detail, or with two ngers to access the Quick Settings menu.

Google search. Touch the search bar to enter the text you want to search for

on the internet. You can also carry out a voice search.

Widget. You can install widgets, such as Power control, or you can also add the

time, news, weather, etc.

Shortcuts. These give you quick access to the apps you use most frequently.

App menu. Here you can access all the apps installed on your device.

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From the Home screen you can also press the Menu button or touch and hold an

empty area of the screen to bring up these customisation options:

· Wallpaper: You can select which image to use as a background for the Home

screen and extended screens.

· Widgets: You can add different widgets to the Home screen. Widgets are

small apps or programs which mainly provide quick and easy access to the features of the device, as well as displaying various information such as news, weather, etc.

· Settings: This option takes you directly to the device’s Settings menu, which can also be accessed via the Notications bar and the App menu.

As well as widgets, you can also add shortcuts to your Home screen for direct access to apps, contacts, etc. To do this, go to the App menu, touch and hold the app you

Home Screen

E5 4G

want to create a shortcut for, and drag it to the desired position on the Home screen.

Extending the Home Screen

The Home Screen can be expanded to up to four additional desktops which you can customise with shortcuts, applications or widgets. To scroll through the Home screen and extended screens, simply slide the screen to the left or right using your

nger.

Adjusting Screen Rotation

For some apps, the screen will rotate automatically from portrait (vertical) into landscape (horizontal) mode and vice versa, depending on how you are holding your device. If you want to stop the screen from rotating, press the Menu button, go to Settings > Display and untick the Auto-rotate screen option.

You can also activate and deactivate automatic screen rotation via the corresponding option (Auto-Rotate) in the Quick Settings menu.

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Home Screen

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Customising the Home Screen

You can customise your smartphone’s Home screen and Extended screens by using your own images as wallpaper, adding icons, widgets and shortcuts to your favourite apps, etc.

To change the wallpaper or add a widget, press briey on the background image of the

Home screen or any of the Extended screens. A pop-up window will appear enabling you to choose between Wallpapers, Widgets or Settings.

If you click on the Wallpapers option, you can select your desired image and then press Set wallpaper to conrm your choice. If you have selected a large image, you will need to crop it accordingly.

Moving and Deleting Icons on the Home Screen

To move an element on the Home screen, press down to detach it from the background, then drag it to the desired position and release. You can also move icons from one extended screen to another by dragging them to the edge.

To delete an icon, drag it to the top of the screen until an X and the word “Remove” appear. When the icon turns red, release it to delete.

Creating App Folders

To create a folder, drag one icon on top of another you want to store in the same folder. A folder will automatically be created and the icons placed inside it. You can add more icons to the folder by simply dragging them in. To name a folder (or rename

an existing one), press briey on it and then on the “Unnamed Folder” option. You

can remove icons from the folder by opening it and dragging them out.

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Home Screen

E5 4G

Taking Screenshots

You can take a screenshot at any time by simply pressing and holding the lower volume button and the On/Off button down simultaneously. The screenshot will be automatically saved in the Gallery, in the Screenshot folder. If you are accessing the phone via your computer, go to Pictures > Screenshots.

Making Screen Recordings

Making a screen recording is very similar to taking a screenshot. Press the upper volume button and the On/Off button at the same time in order to start recording, and press them again to stop. The video will be saved in the same folder as the screenshots.

You can also take screenshots and make screen recordings by pulling down the

Notications bar with two ngers and selecting the corresponding option from

the drop-down menu.

Learning to Use the Multi-Touch Screen

Your smartphone has a capacitive multi-touch screen with various simultaneous detection points. Different movements can be made over these points which are

linked to different functions:

Touch. Touch the screen briey to select an icon, open an app, activate a text-entry

box, etc.

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Home Screen

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Touch and hold. Touch the screen (on either a clear area or on an icon) with your

nger and hold for approximately 2 seconds to bring up a menu of available options.

Drag. To move an icon, press and hold down, drag it to the desired position and then release.

Swipe or slide. On the Home screen, slide your nger left or right across the screen to access the extended screens, or slide your nger up and down the screen to scroll

through a webpage, list or menu.

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Home Screen

E5 4G

Pinch. Place two ngers on the screen at the same time and move them towards

each other, or spread them apart to reduce or enlarge an image.

Double-tap. Tap the screen twice in quick succession to zoom in on an image, and tap twice again in order to zoom back out. You can also double-tap the screen to activate it when switched off.

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Home Screen

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Buttons and Icons

Below is a short description of the different buttons and icons, along with

recommendations on how to use them.

While you are using an app, you can return to the previous screen by pressing the Back button

You can go to the Home screen at any time by pressing the Home button . You

can also touch and hold to access the Google Now application.

You can access the recent applications list by pressing the Menu button

Status Bar

The Status bar contains important information and is always visible at the top of the screen.

The main icons it displays include the following:

Battery almost empty.

Battery charging.

Battery fully charged.

Wi-Fi enabled and connected to a network.

Sound off and vibrate on.

Sound and vibrate off.

Flight mode.

Data connection active (the letters 4G, H+, H, 3G, E and G may appear

depending on the data connection and transfer speed).

USB connected.

Bluetooth enabled.

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Home Screen

E5 4G

Notications Bar

Pull the bar down from the top of the screen with one nger to view notications and alerts. Delete all notications by pressing the separately by swiping it to the side of the screen. Next to this icon, is the

icon, or delete each notication

icon,

which enables you to create your user prole and activate or deactivate the setup icons. You can also access this screen by pulling the bar down with two ngers. On

the top-right of the screen, the

icon enables you to check your notications

and alerts. To receive notications you must activate this feature via each app you

download, and/or by adding accounts via Settings > Accounts > Add account. To go back to the Home screen, simply slide the Notications bar up.

Pull down with one nger Pull down with two ngers

On pulling the Notifications bar down with two fingers, a list of options will

appear enabling quick and easy access to a wide range of settings, such as screen brightness, connectivity, etc. These settings can be adjusted to display or hide options by pressing the

icon, located in the top right-hand

corner. Some icons are hidden by default, as explained in more detail later on.

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Home Screen

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These options can also be activated and deactivated from the Quick Settings menu

(accessed by pulling down the Status bar with two ngers and touching the

icon):

Brightness: Lets you select between automatic and manual brightness

adjustment and set the desired brightness level.

Settings: Opens the general Settings menu.

Data usage: Enables direct access to Settings > Data usage.

Sound record: Enables access to the audio recording app.

Lock: Activates the screen lock.

Shutdown: Lets you switch off the phone via the pull-down menu.

Screenshot: Lets you save a screenshot under the pull-down menu.

Sound: Lets you control audio volume (General, Notications, Multimedia and

Alarms).

Sync: Activates/deactivates the device’s automatic sync function.

Tethering: Lets you access network or Wi-Fi hotspot settings.

Cast screen: Lets you search for wireless screens in order to transfer images

and audio.

Wi-Fi: Activates/deactivates Wi-Fi.

Data connection: Activates/deactivates the phone’s data connection.

Auto Rotate: Activates/deactivates automatic rotation of the screen.

Flight mode: Activates/deactivates your phone signal.

Screen record: Lets you make a real-time video recording of what is being

shown on the screen.

Location: Activates/deactivates GPS on your smartphone.

Torch: Activates/deactivates the torch.

Bluetooth: Activates/deactivates the Bluetooth function.

Battery: Gives you direct access to Settings > Battery.

LED: Activates/deactivates the Notication light.

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You can access the advanced settings for features such as Wi-Fi and Bluetooth

by touching and holding the corresponding icon on the list.

When auto brightness is deactivated, you can adjust the brightness level of the

screen by sliding your nger left or right.

Home Screen

Keyboard

Pressing on any text eld will bring up the virtual keyboard.

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Enable/disable Caps lock.

Open/close the number and symbol keyboard.

Activate the dictation function.

Space bar.

Enter/return.

Delete.

The keys in the bottom right corner with “…” on them give you access to extra

functions when you long-press them.

You can nd more information about the keyboard settings and input languages

at Settings > Personal > Language & input.

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