The BQ team would like to thank you for purchasing your new Aquaris C. We hope you enjoy
using it.
Enjoy the fastest mobile network speeds with this unlocked smartphone thanks to 4G
coverage. Its dual-SIM functionality (nano-SIM) means you can use two SIM cards at the
same time, even if they are from different operators. You can browse the internet rapidly,
check your email, enjoy games and apps (which can be acquired directly from the device),
read e-books, transfer files via Bluetooth, record audio, watch films, take photos and record
videos, listen to music, chat with your friends and family and enjoy your favourite social
networks. It also comes with a fingerprint scanner, enabling you to add a digital fingerprint
to unlock your smartphone, authorise purchases or sign in to an application.
About this manual
· To make sure that you use your smartphone correctly, please read this manual carefully
before you start using it.
· Some of the images and screenshots shown in this manual may differ slightly from those
of the final product. Likewise, due to firmware updates, it is possible that some of the
information in this manual does not correspond exactly to the operation of your device.
· BQ shall not be held liable for any issues relating to performance or incompatibility
resulting from modification of the registry settings by the user. Nor shall it be held liable
for any incompatibility issues with third-party applications available through the app
stores.
Icon guide
Danger: situations that could pose a risk to personal safety or health.
Warning: situations that could pose a risk to the correct functioning of the device but
not to personal safety or health
Tip: additional information to help you make the most of your device.
2
Trademarks
The BQ logo is a registered trademark of Mundo Reader, S.L.
The Google™ logo, Android™ and other brands, are registered
trademarks of Google Inc.
Wi-Fi® is a registered trademark of the Wi-Fi Alliance. Bluetooth®
is a registered trademark of Bluetooth SIG, Inc. MicroSDTM and
the corresponding logo are registered trademarks of SD-3D,
LLC.
Qualcomm is a registered trademark of Qualcomm Incorporated,
registered in the USA and other countries.
All other trademarks are the property of their respective
owners. All rights reserved.
09 Inserting the SIM cards
10 Switching the Device On and Off
11 Inserting and Removing the microSD Card
12 Charging the Device and Transferring Files
14 Setup Wizard
15 Learning to Use the Multi-Touch Screen
17 Desktop Features
17 Adjusting Screen Rotation
17 Buttons and Icons
19 Screen Lock
20 Home Screen
23 Status Bar
24 Notification Bar
27 Lock Screen
28 Keyboard
29 Telephone
29 Managing Contacts
32 Calls
36 SMS and MMS
38 Settings
39 NETWORK AND INTERNET
39 Wi-Fi
39 Mobile Network
39 Data Usage
40 VPN
40 Aeroplane mode
40 Bluetooth
41 Cast screen
41 NFC
41 Android Beam
42 APPS AND NOTIFICATIONS
42 Postpone Individual Notifications
43 Notification Channels and Categories
43 Notification Dots
43 Quick Settings
44 BATTERY
45 DISPLAY
46 SOUND
48 STORAGE
48 SECURITY AND LOCATION
49 Device Security
50 Privacy
51 USERS AND ACCOUNTS
51 ACCESIBILITY
51 Accesibility scan
52 GOOGLE
52 SYSTEM
52 Languages and Input
52 Gestures
53 Date and Time
53 Backup
53 System Update
53 Scheduled Power On and Off
53 Reset Options
53 About Phone
54Multimedia
54 Camera
55 General Settings
57 Camera Mode
58 Video Mode
59 Photos
60 Apps
60 Individual Permission for Apps from Unknown Sources
61 Play Store
61 Chrome
62 Calendar
62 Maps and GPS Navigation
62 BQ Plus
63 Email
64 Calculator
64 Clock
65Useful Advice
65 OTA Updates
65 Autofill Service
65 Smart Text Selection
65 BQ Launcher
66 Progressive Installation Progress Bar
66 New Emojis
66 Compress Files
66 New Picture-in-Picture Option (PiP)
67 Appendices
67 Appendix A: Technical Specifications
67 Appendix B: Cleaning and Safety
69 Appendix C: Disposing of this Product Correctly
70 Appendix D: Information regarding maximum transmission power and frequency
bands.
71 Appendix E: Information on Exposure to Radio Waves and SAR (Specific
Absorption Rate)
72 Appendix F: Federal Communication Commission Interference Statement
//Aquaris C
Complete User Manual - English
Before You Start
Before You Start
Box Contents
Before using your BQ smartphone for the first time, please check the contents of the box. If
any of the following items are missing, contact the vendor that sold you the device.
Aquaris C
Type-C to Type-A USB 2.0 cable
SIM key
Qualcomm® Quick Charge™ 3.0 charger
Documentation:
Warranty and important information
BQ genuine accessories comply with the strictest quality and safety standards. As a manufacturer,
BQ guarantees the compatibility of its devices only with its genuine accessories. It will not be liable
for damages caused by the use of third party accessories with BQ devices, or by the use of third party
devices with genuine BQ accessories.
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Complete User Manual - English
Before You Start
Product Overview
Noise canceller
Frontal flash
Notification LED
MicroSIM/
microSD
Speaker
Front camera
Volume
keysvolumen
Power button
Rear camera
Fingerprint
scanner
Rear
flash
Headphone
jack
Microphone
Do not attempt to remove the rear cover of your Aquaris C, as this may damage the device.
Do not remove the battery by any means. Removing it may invalidate the warranty.
Type C
USB port
Speaker
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//Aquaris C
Complete User Manual - English
Getting Started
Getting Started
Inserting the SIM cards
Your Aquaris C is a dual SIM smartphone which accepts two nano-SIM cards in the same
slot.
You can access the SIM tray from the exterior of the device. Do not attempt to remove the
battery cover.
You will find the SIM key inside the box containing your device. Ensure the device is switched
off, then extract the tray by inserting the key into the hole beside the SIM slot. Place your
nano-SIM card into the tray. Make sure it is in the correct position by using the notch on the
corner to guide you (see image). Insert the tray and nano-SIM into the slot.
Your Aquaris C only accepts nano-SIM cards.
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//Aquaris C
Complete User Manual - English
Getting Started
Switching the Device On and Off
To switch on your Aquaris C, press and hold down the power button for a few seconds located on
the side of the smartphone.
Power On/Off
If there are two nano-SIM cards in your device, when switching it on you will need to enter
the PIN for each one. Every time your Aquaris C detects a new SIM, a pop-up window
appears informing you of the default settings for phone calls, video calls, SMS and the
data connection.
To switch off your device, hold down the power button for two seconds. A menu will appear
with various options. Select Power off.
If you press briefly on the power button, the screen will switch off but not the device.
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//Aquaris C
Complete User Manual - English
Getting Started
Inserting and Removing the MicroSD Card
The internal memory of your Aquaris C can be expanded to 256 GB using a microSD card.
To insert a microSD card, follow these steps:
Insert the point of the SIM key into the ejector hole.
Extract the tray and place the microSD card on it. Make sure the metal pins are pointing
toward the inside of the device (see image).
To remove the microSD card, follow the same steps but in reverse order, keeping in mind the
following recommendations:
a. For extra security we recommend the device be switched off before removing the
microSD card.
b. To remove it while the device is switched on, first unmount the card to avoid damaging
it and losing data. To do this, go to Settings > Storage > SD Card and tap the icon
(Unmount).
c. Make sure you reinsert the tray to prevent dust or dirt from entering the device.
Note that the use of the microSD card will be limited to Portable storage. Applications cannot be
installed on it and it will only serve to support the device›s internal memory. Only information such as
photos, videos or some external application data (provided the application allows this) can be stored.
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//Aquaris C
Complete User Manual - English
Primeros pasos
Charging the Device and Transferring Files
Your smartphone contains a rechargeable (non-removable) 3000 mAh battery which is
charged via the USB type-C port located at the bottom of the device. To charge the battery,
a Type-C to Type-A USB 2.0 cable and a Qualcomm® Quick Charge™ 3.0 charger are supplied
with the telephone. To charge, follow these simple steps:
A) Using the supplied mains adapter:
1. Plug the Type-A USB 2.0 end of the cable into the USB port of the mains adapter.
2. Plug the mains adapter into any standard power socket (220V/50Hz).
3. Plug the USB Type-C end of the cable into your smartphone’s USB C port.
B) Using a laptop or desktop computer:
1. Connect the Type-A USB 2.0 end of the cable to a compatible USB port on your
computer.
2. Plug the USB Type-C end of the cable into your smartphone’s USB C port.
The battery in your Aquaris C is non-removable. Removal by anyone other than our Technical Support
staff may damage the device and invalidate the Warranty.
Allowing the battery to charge fully (2h 20 min) is recommended when you charge it for the first time.
This will help calibrate the battery meter. Note that some batteries perform better after completing
a number of charge cycles. The time required to charge your device can vary markedly depending on
whether it is charged via the mains adapter or a computer USB port.
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//Aquaris C
Complete User Manual - English
Getting Started
Connecting your smartphone to a computer using the USB cable also allows you to transfer
files between the two devices (from its internal memory or from the inserted microSD card).
This will allow you to use, copy or store images, videos, music, text documents, etc. on one
or both devices.
On connecting the device to a computer, a pop-up window
appears with a notification containing access options to your
data. The media transfer protocol (MTP) is the default option.
It lets you access your documents from the computer. Tap
Allow to accept this option.
To eliminate data connections and file transfers between the
computer and the device, tap Charge only.
Tick the Remember selection always box to remember the
chosen option. In this way, the next time you connect the
device to the computer, this will be the option used.
More file transfer options can be accessed by pulling down the
notification bar and tapping Use USB to transfer files.
The connection options are: Charge this device, Transfers file (MTP), Transfer photo (PTP) and Use device as MIDI, which
allows the connection of musical instruments or other devices
with MIDI inputs, such as keyboards.
There are a number of ways to transfer files. The following
steps explain how to do this via a USB connection:
1. Connect your Aquaris C to a computer using the the micro-USB to Type-A USB 2.0 cable
provided. Insert the micro-USB connector into the device’s micro-USB port, and the
generic USB connector into the computer’s USB port.
2. Select and copy the desired files to your smartphone or computer. Note that you can store
them on either the telephone’s internal memory or the microSD card if you are using one.
To transfer files in PTP modes between your mobile (and/or microSD card) and a Mac OS
computer, download and install the free Android File Transfer application to your computer:
www. android.com/filetransfer/.
Do not disconnect the cable while files are being transferred.
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//Aquaris C
Complete User Manual - English
Getting Started
Setup Wizard
The first time you switch on your Aquaris C, a setup wizard will help you to configure the
basic settings for your device:
· Language
· SIM cards
· Wi-Fi networks
· Google account
· Protect your phone
· BQ Services
· BQ Plus
After adding your Google account you have the option to add another account in the Gmail application.
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//Aquaris C
Complete User Manual - English
Getting Started
Learning to Use the Multi-Touch Screen
Your smartphone has a capacitive multi-touch screen with five simultaneous detection
points. Different movements, which are linked to different functions, can be made using
these points:
Touch. Touch the screen briefly to select an icon, open an app, activate a
text-entry box, etc.
Long press. Touch the screen and hold for approximately 2 seconds to bring
up an options menu.
Drag. To move an icon, long-press it,
drag to the desired position and
then release.
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Getting Started
Swipe or slide. Swipe your finger left or right on the Home screen to access
the extended screens. Slide it up or down to scroll through a website, list
or menu.
Pinch. Place two fingers on the screen at the same time,
separate them to zoom in and bring them together to
zoom out.
Double-tap. Tap the screen twice in quick succession to zoom in. Repeat the action to zoom
out. This can also be used to activate the screen.
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Complete User Manual - English
Desktop Features
Desktop Features
Adjusting Screen Rotation
With some apps the screen will rotate automatically from portrait (vertical) to landscape
(horizontal) and vice versa depending on how you are holding your device. To lock the screen
rotation, go to Settings > Display > Advanced > Auto-rotate screen and disable it.
Automatic screen rotation can also be enabled or disabled using the Auto-Rotate toggle in
the quick settings menu.
Buttons and Icons
The navbar is shown on screen by default to enable you to navigate through the screens of
your device with ease.
You can return to a previous screen when using an app by pressing the
Back button .
You can go to the Home screen at any time by pressing the Home button . You can also long-press it to access the Google Assistant.
Access the recent applications list by pressing the Menu button
located in the bottom right corner of the device. Double tapping it
opens the last app you used. Additionally, pressing and holding this
button while the recent apps list is open will enable Multiwindow mode.
The logo (see photo) is not a working button.
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Complete User Manual - English
Desktop Features
This feature provides an improved multitasking experience by allowing two apps to be open
on the screen.
To start multiwindow mode, one app has to be open and there must be at least one more
running in the background. Long-pressing the Recent apps button in the bottom right corner
of the device will shift the current app to the top part of the screen, leaving the bottom part
free for whichever app you choose from the recent apps list.
Resize the split-screen as desired by sliding the black divider up or down.
To exit multiwindow mode, slide the divider to the screen’s upper or lower edge depending on
which app you want to leave open. Long-pressing the Recent apps button will also exit this
mode, leaving the app at the top of the screen open.
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Complete User Manual - English
Desktop Features
Screen Lock
By default, the screen of your smartphone will lock itself automatically after a prolonged period
of inactivity. To set the length of this time period, go to Settings > Display > Screen saver and
select the desired value. To switch the screen off manually, press the power button briefly.
To unlock the screen, press the power button briefly and the screen will come on, displaying the
unlock option. The screen will turn on and display the configured lock option. To change the lock
option, go to Settings > Security and location > Device security > Screen lock and choose from
the following: None, Swipe, Pattern, PIN or Password.
You can create a message to be displayed on the lock screen by tapping the , icon to the right
of the Screen lock option.
Your Aquaris C comes with a function that lets you lock and unlock the phone by double tapping
the screen. Double-tapping any part of the screen will make it turn on and request the unlock
pattern. Double-tap again to turn it off.
This feature is disabled by default. You can activate it via Settings > Display > Advanced > Wake
up & sleep device.
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//Aquaris C
Complete User Manual - English
Desktop Features
Home Screen
The Home screen or Desktop is the main access route to the tools and apps installed on
your Aquaris. From here you can check the status of your device, visit websites, open apps,
etc.
1
2
3
4
5
4
Status and notification bar. Check the time, Wi-Fi signal, network coverage for each SIM,
1
audio profile, Bluetooth status and remaining battery power. Notifications such as missed
calls, messages, etc. appear here. The quick settings and notifications are found in the same
area. Swipe the bar downward to open it out. A first swipe will show a row of six quick settings
tiles: A second swipe will reveal the rest of the tiles.
Google Search. Tap the search bar to enter the text you want to search for on the
2
internet. Voice searches can also be performed.
3
Widget. Install widgets, such as Google cards (in the illustration), time, news, calendar,
etc.
Shortcuts. These give you quick access to the apps you use most frequently.
4
Access to the apps drawer. Access all the applications installed on your device by
5
swiping from the bottom of the screen or tapping the icon.
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Desktop Features
Customising the Home screen
The Home screen can be extended to the right. To scroll through
the Home screen and Extended screens swipe right or left. You can
customise these screens with images, shortcuts, apps and widgets.
To change the wallpaper or add a widget, press and hold on one
of the screens until a pop-up window appears containing these
options:
· Wallpapers: select the image you want to use as a background for
the Home Screen and Extended Screens then tap Set wallpaper
to confirm. If the selected image is too large it will need to be
cropped.
· Widgets: select the widgets you want
to have on the Home Screen. They are
distributed vertically and in alphabetical
order to make them easier to find. Widgets
belonging to the same app are positioned
horizontally for more clarity. Long-pressing
the sidebar displays the first letter of the
applications, facilitating their identification.
·Settings: Two options for customising the Home screen are found here.
· Display Google application: This function is enabled by default. Swipe the screen
rightward to access Google Now, which lets you view cards and perform searches.
This will have to be set beforehand by going to Settings > Google > Search > Your feed
and ticking the box.
· Allow home screen rotation: by default, the desktop is configured to be used
vertically. Enable this option to use it horizontally. In this way you can rotate both
the home screen and the apps drawer.
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Complete User Manual - English
Desktop Features
To create a shortcut to an app or contact go to the apps drawer, press on the app’s icon and
drag it to the desired position on the desktop.
App shortcuts can also be created from an app icon regardless of whether it is on the Home
screen or in the apps drawer. Long-pressing an app icon reveals a menu containing quick
actions or shortcuts offered by the said app.
For example, you can create a reminder or event by long-pressing the Google Calendar icon,
or access Battery settings, Data usage or Wi-Fi by long-pressing the Settings icon.
Tapping elsewhere on the screen will make the shortcuts menu disappear.
An app shortcut can be added to the Home screen by long-pressing and then dragging it
to the desired position.
Not all apps have app shortcuts.
Grouping items into folders
Drag one item on top of another that is to be stored in the same folder. A folder will be
created and the items placed inside it automatically. To place another item into this folder,
simply drag it in. To name a folder (or rename an existing one), tap to open it, then tap the
“Unnamed folder” option. The keypad will then appear, enabling you to type in the name
of the folder. Items can be removed from the folder by opening it and dragging them out.
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//Aquaris C
Complete User Manual - English
Desktop Features
Moving, deleting or uninstalling items on the Home Screen
To move an item on the Home screen, long-press it to detach it
from the background, drag it to the desired position and release.
You can also move items from one extended screen to another
by dragging them to the screen’s edge.
To delete an item drag it to the cross labelled Remove. When the
icon turns grey, release it to delete.
To uninstall an app drag it to the labelled Uninstall . When
the icon turns red, release it to uninstall.
To obtain information on an app, drag it to the icon i labelled
App info. When the icon turns blue, release it.
Note that only user-installed applications can be uninstalled.
Status Bar
The Status bar contains important information on the device and is always visible at the
top of the screen:
Battery almost flat.
Battery charging.
Battery fully charged.
Wi-Fi enabled and connected to a network.
Sound off and vibrate on.
Do Not Disturb mode enabled.
Aeroplane mode.
Data services enabled (this could be 4G, H+, H, 3G, E or G, according to the type of
data connection and transfer speed).
Bluetooth enabled.
Shows the battery level of the device connected by Bluetooth.
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