2. Daytime photos or videos appear too dark
a. Make sure that the camera is not aimed at the sun or other light sources during the day, as
time may cause the auto exposure to produce darker results.
3. Night photos or videos appear too bright
a. You will get the best results when the subject is within the ideal flash range, no closer
than 3m from the camera. Subjects may appear too light at closer distances.
4. Daytime photos or videos appear too bright
a. Make sure that the camera is not aimed at the sun or other light sources during the day.
5. Photos with streaked subject
a. In some cases with low lighting conditions and fast moving subjects, the 8MP or 12MP
resolution settings may not perform as well as the 5MP setting.
b. If you have multiple images where fast-moving subjects produce streaks on the photo, try
the 5MP setting instead.
6. Red, Green or blue color cast
a. Under certain lighting conditions, the sensor can become confused resulting in poor color
images,
b. If this is seen on a consistent basis, then the sensor may need servicing. Please contact
BOSKON customer service.
7. Short video clips-not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the end of the battery life, the
camera may choose to record shorter video clips to conserve power.
Date/Time Stamp not appearing on images
1. Make sure that the “Photo Stamp” parameter is set to “On”.
Photos Do Not Capture Subject of Interest
1. Try to set your camera up in an area where there is not a heat source in the camera’s line of
sight.
2. In some cases, setting the camera near water will make the camera take images with no
subject in them. Try aiming the camera over ground.
3. Try to avoid setting the camera up on small trees that are prone to being moved by strong
winds.
4. Remove any limbs which are right in front of the camera lens.
LCD Screen Issues
1. LCD screen is powers on but no text is present.
a. After moving the switch from “Off” to “On”, make sure that the switch is correctly in
position to ensure the proper mode (avoid positions “between” two modes).