en Instruction Manual and Installation Instructions
Page 2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.boschhome.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
Information on the display panel . . . 35
Faults and what to do about them. . 36
4 After-sales service . . . . . . . . . . 38
J Technical data. . . . . . . . . . . . . . 38
r Aqua-Stop warranty . . . . . . . . . 39
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with cold mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
4
Page 5
Safety instructions en
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
5
Page 6
en Safety instructions
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
dangerous situation. Make sure
that:
■ The mains voltage on your
power socket matches the
rated voltage specified on
the appliance (identification
plate). The connected loads
and the required fuse
protection are specified on
the identification plate.
■ The appliance is only
connected to a source of
alternating current via a
nationally recognized and
grounded outlet that has
been correctly installed.
■ The mains plug and the
grounded socket match and
the earthing system has
been correctly installed.
■ The cross section of the
cable is sufficiently large
enough.
■ The mains plug is accessible
at all times.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
6
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
Page 7
Safety instructions en
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
7
Page 8
en Safety instructions
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
8
Page 9
Safety instructions en
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs → Supplementary
sheet for the operating and
installation instructions.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
9
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en Safety instructions
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer
or steam cleaner to clean your
appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
10
Page 11
Environmental protection en
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
7 Environmental
protection
Environmental protection
Packaging/used appliance
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
■ Information about the energy
consumption
*
:
The display provides information
about the relative energy
consumption in the selected
programs.
The more indicator lights light up,
the higher the program's
consumption.
This enables you to compare the
consumption levels of the different
programs when choosing your
program settings and to decide on
an energy- and water-saving
program setting.
■ Energy-saving mode: The display
panel light goes out after several
minutes, Start button flashes. Press
any button to activate the light.
Energy-saving mode is not activated
if a programme is running.
■ If the washing will be dried in a
dryer, select the spin speed
according to the dryer
manufacturer's instructions.
Tips on economical use
■ Always utilise the maximum amount
of washing for the particular
programme.
Overview of programmes ~
Supplementary sheet for the
operating and installation
instructions.
■ Wash normally soiled laundry
without prewash.
■ For light and normal soiling in
laundry, you can save energy and
detergent. ~ Page 12
* depending on the model
11
Page 12
en Positioning and connecting
5 Positioning and
connecting
Positioning and connecting
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
Customer Service. ~ Page 38
#
+
3
( Mains lead
0 Bag:
■ Installation and operating
instructions
■ Customer Service location
directory*
■ Warranty*
■ Cover caps for openings after
the transport braces have
been removed
8 Water inlet hose on aquaStop
models
@ Water outlet hose
H Elbow for securing the water
outlet hose*
P Cold water inlet hose on
Standard/Aqua-Secure models
*Depending on the model
In addition, a hose clamp ( 24 - 40 mm
diameter, available from specialist
retailers) is required to connect the
water outlet hose to a siphon.
Useful tool
■ Spirit level for aligning
■ Wrench with:
– WAF13 for loosening the
transport braces and
– WAF17 for aligning the appliance
feet
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
12
Page 13
Positioning and connecting en
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installing the appliance in a
kitchenette
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
13
Page 14
en Positioning and connecting
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transport brace screws.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
Hose and cable lengths
■ Left-hand connection
aFP
aFP
aFP
PD[FP
■ Right-hand connection
aFP
aFP
aFP
PD[FP
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
14
Tip: The following are available from
specialist dealers/the after-sales
service:
■ An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m);
order no. WMZ 2380
■ A longer supply hose (approx.
2.20 m) for standard model
Page 15
Positioning and connecting en
Water inlet
Notes
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
Optimum water pressure in the mains:
100-1000 kPa (1-10 bar)
■ When the tap is open, the water flow
is at least 8 l/min.
■ If the water pressure is higher than
this, a pressure-reducing valve must
be installed.
Connection
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance (not necessary for Aqua-Stop
models):
■ Aquastop
■ Standard
Water outlet
Caution!
Water damage
If the drain hose slips out of the wash
basin or the connection point during
draining due to high water pressure, any
escaping water may cause water
damage.
Secure the drain hose so that it cannot
slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
You can lay the water drain hose as
follows:
■ Outlet in a sink
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot detergent solution e.g. if hot
detergent solution is being drained
into a wash basin.
Do not reach into the hot detergent
solution.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Carefully turn on the tap and check that
the connection points are not leaking.
Note: The screw connection is under
water pipe pressure.
15
Page 16
en Positioning and connecting
Make sure that:
– The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24-40 mm (available
from specialist dealers).
■ Outlet into a plastic pipe with
rubber bushing or into a drainage
pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
16
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Page 17
Positioning and connecting en
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
via a properly installed earthed
socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the aftersales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. To
remove any water that may be left over
from the test, run the first wash cycle
without any laundry.
Notes
■ The washing machine must be
correctly installed and connected.
(from ~ Page 12).
■ Never use a damaged machine.
Inform customer services.
1. Check the machine.
2. Remove the protective film from the
control panel.
3. Connect the mains plug.
4. Turn on the tap.
5. Close the door (do not load any
laundry).
6. Depending on the model, run the
Drum Clean 90 °C or ü Cottons 90 °C program.
7. Open the detergent drawer.
8. Pour approximately 1 litre of water
into compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer. Do not use detergent
designed for wool or delicates.
10.Close the detergent drawer.
11.Press the A button.
12.When the program ends, switch off
the appliance.
Your washing machine is now ready to
use.
17
Page 18
en Positioning and connecting
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
Maintenance – filter in the water
supply ~ Page 33
flowing into the outlet during the next
wash: Pour approx. 1 litre of water
into compartment II and start the
0 Spin/[ Drain/Empty programme
(if only a drain cycle is required, set
rpm (spin speed) to - 0 -).
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert and tighten the
screws.
18
Page 19
Getting to know the appliance en
* Getting to know the appliance
Getting to know the appliance
Washing machine
#
67
(Detergent drawer
0Operating/display panel
8Loading door with door handle
9S Open the loading door
9T Close the loading door
@Service flap
19
Page 20
en Getting to know the appliance
Control panel
Control panel depending on the model
( Programs
You can find an overview of all
programs on the printed
supplement for the installation and
operating instructions.
0 Program selector:
■ for selecting a program
■ for switching the washing
machine on and off via the Off
position
8 Display panel with buttons and
displays
Display panel
#
+
But-
DisplayDescription
ton
(Temperature that can be
Ž - 90 °Cin °C; Ž = cold
0rpm/Spin speed that can be
- - - -, 0 1200** 0
8Finished in-time
e.g. 2:30Programme length depends
1 - 24 ñEnd time pre-selection in
*Depending on the model
** Depending on the selected programme,
settings and model
selected
selected
in rpm; 0 = no spin cycle,
only draining; - - - - = Rinse
Hold
on the programme selection
in h:min (hours:minutes)
hours
End of programme after ...
hours
20
Page 21
But-
DisplayDescription
ton
@Additional programme set-
G Fü Speed Eco Perfect
ZWater Plus
QEasy Iron*
TPrewash*
H AButton to start, interrupt
*Depending on the model
** Depending on the selected programme,
settings and model
More information on the display panel
DisplayDescription
6.5** kgLoad recommendation
é{{...Energy consumption*
èLoading door
*Depending on the model
** Depending on the selected programme,
settings and model
tings: ~ Page 25
(e.g. reload washing) and
cancel a programme
~ Page 7
Programme progress:
ßWash
àRinse
0Spin
EndProgramme end
- - - - 0 Programme end during
Rinse Hold
~ "Adding laundry"
on page 28
~ "3 Faults and what
to do about them."
on page 34
Getting to know the appliance en
DisplayDescription
rTap
~ "3 Faults and what
to do about them."
on page 34
EChildproof lock
~ Page 28
~ "3 Faults and what
to do about them."
on page 34
ÅFoam detection
~ Page 28
~ "Information on the
display panel" on page 35
E: - - Fault display
~ Page 34
0 - 4Signal setting
*Depending on the model
** Depending on the selected programme,
settings and model
21
Page 22
en Laundry
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper-clips,
needles, nails) may damage the laundry
or components in the washing machine.
Therefore, note the following tips when
preparing your laundry:
■ Empty pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips, button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together. Some examples of
soiling levels can be found in the
chapter ~ Page 23
– Light: Do not prewash; if
necessary, select the additional
programme setting GSpeed
Perfect.
– Normal
– Heavy: Load less washing, select
a programme with prewash.
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
MSuitable for normal washing
process;
e.g. Cottons programme
NA gentle washing process is
required;
e.g. Easy-Care programme
OAn especially gentle washing
process is required; e.g.
Delicates/Silk programme
WSuitable for washing by hand;
e.g. W Wool program
ŽDo not machine wash.
Starching
Note: Laundry must not be treated with
fabric softener.
Starching is possible in all wash
programmes if liquid starch is used.
Measure starch into compartment M in
accordance with the manufacturer's
instructions (clean first if necessary).
22
Page 23
Detergent en
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
SavingSoiling/note
Reduced temperature and detergent quantity as
per the recommended dosage
Temperature as
per the care label
and detergent
quantity as per
the recommended dosage
for heavy soiling
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 27
Light
No visible dirt or stains. Clothing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Heavy
Dirt and/or stains clearly visible, e.g. tea towels, baby
items, work clothing
23
Page 24
en Programme default settings
0 Programme default
settings
Programme default settings
The default program settings are
displayed in the display panel after
selecting the program.
You can change the default settings.
To do this, repeatedly press the
corresponding button until the required
setting is displayed on the display
panel.
Note: Pressing and holding the buttons
automatically runs through the setting
values until the last one. Then press the
button again and you will be able to
change the setting values again.
You can find an overview of all possible
program settings on the supplementary
sheet for the installation and operating
instructions.
Temperature
(°C, Temp. °C)
Button depending on the model
Depending on what stage the program
is in, you can change the set
temperature before and during the
program.
The maximum temperature that can be
set depends on the program that has
been selected.
rpm/Spin speed
(0, rpm, 0)
Depending on what stage the program
is in, you can change the spin speed (in
rpm; revolutions per minute) before and
during the program.
Setting 0: The rinsing water is drained
but there is no final spin. The laundry
stays wet inside the drum, e.g. for items
that should not be spun.
Setting - - - -: Spülstopp (Rinse Stop) =
no final spin. The laundry stays in the
water after the final rinse.
You can select "Spülstopp" (Rinse Stop)
to prevent creasing if the laundry will not
be taken out of the washing machine
immediately after the program has
ended.
To continue/end the program
~ Page 29
The maximum speed that can be set
depends on the model and program
that has been selected.
Finished in-time
(ñ, Finished in-time ñ)
Before starting the program, you can
preselect the program end ("Fertig in"
["Ready in"] time) in hourly increments
(h = hour) up to a maximum of 24
hours.
To do this:
1. Select a program.
The program duration is displayed
for the selected program, e.g. 2:30
(hours:minutes).
2. Press the Finished in-time button
repeatedly until the required number
of hours is displayed.
3. Press the A button.
The program starts.
The selected number of hours (e.g.
8 h) is shown in the display panel
and counts down until the wash
program starts. The duration of the
program is then displayed.
Note: The length of the program is
automatically adjusted when the
program is running.
Certain factors can affect the program
length, e.g.:
■ Program settings,
■ Detergent dosage (additional rinse
cycles if required due to foaming),
■ Load size/type of textiles (water
absorption differs),
24
Page 25
Additional programme settings en
■ Imbalances (e. g. due to fitted
sheets) are offset with several startups of spin cycles,
■ Fluctuations in power supply,
■ Water pressure (infeeding speed).
Following the start of the program ,
you can change the preselected
number of hours as follows:
1. Press the A button.
2. Use the Finished in-time button to
change the number of hours.
3. Press the A button.
Following the start of the program you
can add or remove laundry as required.
~ Page 28
\ Additional programme
settings
Additional programme settings
You can find an overview of all possible
additional settings on the
supplementary sheet for the installation
and operating instructions.
The settings vary depending on the
model.
Speed Eco Perfect
(GFü, Speed Eco Perfect)
Button with two possible settings for
adapting the selected program:
■ Speed Perfect
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more
energy than, the selected program,
without the Speed Eco Perfect
setting.
Note: Do not exceed the maximum
load.
■ Eco Perfect
Energy-optimised washing by
reducing the temperature while
achieving a washing result that is
consistent with the selected
program, without the Speed Eco
Perfect setting.
Press the button to do this. First of all,
you can select the Speed Perfect
setting. If you press the button again,
the Eco Perfect setting is active. The
respective symbol is shown in the
display when the setting is activated.
If you press the button again, no setting
is active.
Easy-Iron
(Q, Easy Iron Q)
Button depending on the model
Reduces creasing thanks to a special
spin sequence followed by fluffing and
reduced spin speed.
Note: The washing's residual moisture
is increased.
Water Plus
(Z, Water Plus Z)
Button depending on the model
Higher water level and additional wash
cycle for particularly sensitive skin and/
or for areas with very soft water
Prewash
(T, Prewash T)
Button depending on the model
For heavily soiled laundry.
Note: Pour detergent into
compartments I and II.
25
Page 26
en Operating the appliance
1 Operating the
appliance
Operating the appliance
Preparing the washing
machine
Note: The washing machine must be
correctly installed and connected.
~ Page 12
1. Plug into the mains.
2. Turn on the tap.
3. Open the washing machine door.
4. Check that the drum is completely
drained. Drain if necessary.
Select programme/switch on
the appliance
Note: If you have activated the
childproof lock, you must first deactivate
it before you can set a program.
Use the program selector to select the
required program. Can be rotated in
either direction.
The appliance is switched on.
The program default settings for the
selected program appear in the display
panel:
■ Temperature
■ The maximum load and the duration
of the program (alternately)
■ Energy consumption*.
*
,
Change the programme
default settings
You can use the default settings for
each wash cycle or change them.
To do this, repeatedly press the
corresponding button until the required
setting is displayed.
The settings are activated without
needing to be confirmed.
The settings are not saved after
switching off the washing machine.
Default program settings~ Page 24
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the program
progress.
The button indicator lamps light up if a
setting is activated.
The settings are not saved after
switching off the washing machine.
Additional program settings
~ Page 25
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
* Depending on the model
26
Page 27
Operating the appliance en
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual laundry
items may cause an unbalanced
load.
■ Observe the maximum indicated
load. Overfilling adversely affects the
washing result and encourages
creasing.
1. Unfold presorted laundry items and
place them in the washing drum.
2. Make sure that no items of laundry
are trapped between the door and
the rubber seal, and close the door.
Measure and add detergent
and care products
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Dosing
Dose detergents and care products
according to:
■ The water hardness (ask your water
supply company)
■ The manufacturer's instructions on
the packaging
■ The amount of laundry
■ Soiling
Filling
1. Pull out the detergent drawer.
:Warning
Eye/skin irritation!
Detergent and care products may
run out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they
come into contact with detergents or
care products.
If swallowed accidentally, seek
medical advice.
2. Add detergent and/or care products.
Dispenser IDetergent for prewash
Dispenser iSoftener, starch. Do
not exceed maximum
dose
Dispenser IIDetergent for main
wash, water softener,
bleach, stain remover
Notes
– When measuring the amount of
all detergents, additives, care
products and cleaning agents,
always follow the manufacturer's
instructions.
– Dilute thick-consistency fabric
softener and fabric conditioner
with a little water. This will prevent
blockages.
– Pour liquid detergent into
corresponding dispenser and
place in drum.
27
Page 28
en Operating the appliance
Start the programme
Press the A button. The indicator lamp
lights up and the program starts.
Note: You will need to press and hold
the A button to start the programme.
This prevents the programme from
being started if something accidentally
brushes against the button.
The display panel shows the Ready in
time while the program is running or the
program duration and the program
progress symbols once the wash cycle
has started.
Display panel ~ Page 20
Note: Foam detection
If the Å symbol also lights up in the
display panel, the washing machine has
detected too much foam during the
wash cycle and automatically activated
additional rinse cycles to remove the
foam.
Add less detergent to the next wash
cycle with the same load.
If you want to lock the program to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.
■ E flashes: The childproof lock is
active and the program selector has
been adjusted.To deactivate the
childproof lock, reset the program
selector to the initial program. The
symbol lights up again.
Note: To avoid the program to
terminate, do not turn the program
selector beyond the Off position.
Note: The childproof lock remains
active after the program has ended and
the appliance is switched off. You must
always deactivate the childproof lock if
you want to start a new program.
Soaking
You can soak the washing after
selecting the desired program:
1. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer’s instructions.
2. Press the A button. The program
starts.
3. After approx. 10 minutes, press the
A button to pause the program.
4. Leave the laundry to soak for as long
as required, then either press the A
button again to continue the
program or change the program.
Childlock
(E 3 sec., E 3 δευτ.)
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently. To do this,
activate the childproof lock when the
program has started.
To activate/deactivate, press and hold
the Spin speed and Finished in-time
buttons at the same time for approx.
three seconds.The E symbol appears in
the display panel.
■ E lights up: The childproof lock is
active.
28
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
Adding laundry
Following the start of the program, you
can add or remove laundry as required.
Press the A button to do this.
The A button indicator lamp flashes
and the machine checks whether it is
possible to add laundry.
If the following appears in the display
panel:
Page 29
Operating the appliance en
■ the è symbol disappears, and
adding is possible.
■ the è symbol lights up, it is not
possible to add laundry.
To continue the program, press the
button A.The program continues
automatically.
Notes
■ Do not leave the door open for too
long when adding laundry as water
from the laundry may leak out.
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
■ The load display is not active during
reloading.
Changing the programme
1. Press the A button.
2. Select another program.
3. Press the A button.The new
program starts from the beginning.
Cancel the programme
For programmes at high temperatures:
1. Press the A button.
2. To cool down laundry: Select
' Rinse.
3. Press the A button.
End the program by setting the program
selector to 0 Spin/[ Drain/Empty (if
only a drain cycle is required, set rpm
(spin speed) to - 0 - ) and then select
the A button.
Programme end
End appears in the display panel and
the indicator lamp of the A button is
off.
Removing laundry/switching
off the appliance
1. Open the loading door and remove
the laundry.
2. Turn the programme selector to Off.
The appliance is switched off.
3. Turn off the tap.
Note: Not required for AquaStop
models.
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber gasket – risk of
rusting.
■ Wipe the rubber gasket dry.
For programmes at low temperatures:
1. Press the A button.
2. Select 0 Spin/[ Drain/Empty (if
only a drain cycle is required, set
rpm (spin speed) to - 0 - )
3. Press the A button.
Programme end during rinse
hold
- - - - 0appears in the display panel and
the indicator lamp of the A button
flashes.
Continue the programme by selecting
the Abutton or a spin speed.
■ Leave the loading door and
detergent drawer open so that any
remaining water can evaporate.
■ Always wait until the programme
ends as the appliance could still be
locked. Then switch the appliance
on and wait for it to unlock.
29
Page 30
en Sensors
■ At the end of the programme, the
washing machine switches to energy
saving mode. The displays go out.
To exit energy saving mode, touch
any button.
H Sensors
Sensors
Automatic load sensing
The automatic load sensing function
adapts the water consumption ideally to
each programme depending on the
type of fabric and the load.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
VoltCheck
The automatic voltage control system
detects unauthorised voltage drops. The
programme is interrupted.
Note: Whenever there is an
undervoltage, the colon flashes on the
display panel.
When the supply voltage is stable again,
the programme continues running. The
colon on the display panel no longer
flashes.
If the interruption causes the
programme to be extended, the dot on
the display flashes.
Note: Place large and small items of
laundry evenly in the drum. ~ Page 36
30
The voltage control system is activated
when a programme is started.
Note: If power failure occurs, the
washing process is interrupted. The
programme continues running when the
power supply is restored.
Page 31
Setting the signal en
M Setting the signal
Setting the signal
You can change the following settings:
■ The volume for the information
signals (e.g. at the end of the
program) and/or
■ The volume of the audible button
signals.
You will need to activate the setting
mode in order to change these settings.
1/2/3/...positions on the program
Activate setting mode:
1. Set the program selector to
position 1. The washing machine is
switched on.
2. Press the A button and, at the
same time, turn the program selector
clockwise to position 2.Release the
button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel
(e.g. at the end of the program).
selector
Exiting setting mode
You can now end the process and set
the program selector to the Off position.
The settings are saved.
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Changing the volume
Use the Finished in-time + or - button
to change the following settings at the
corresponding program selector
positions:
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
dispenser tray open slightly when
the washing machine is not in use.
■ Occasionally run a wash using the
i Cottons 60 °C programme and
powder detergent.
31
Page 32
en Cleaning and maintenance
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean90 °C or ü Cottons90 °C program without
laundry. Add washing powder.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service.
Detergent drawer and housing
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
Detergent solution pump
blocked
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the detergent solution to cool
down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
If the washing machine contains
detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
32
Page 33
Cleaning and maintenance en
4. Take the auxilary drain hose out of
the holder.
Remove the locking cap and drain
off the water into a suitable
container.
Replace the locking cap and place
the drain hose back in the holder.
5. Carefully unscrew the pump cover;
remaining water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit and screw on the pump cover.
The handle must be in a vertical
position.
6. Put the service flap back on, engage
and close it.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose, residual
water may leak out.
3. Clean the drainage hose and siphon
connecting piece.
4. Reattach the drainage hose and
secure the connection using the
hose clamp.
Filter in the water supply
blocked
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any program (except Rinse//
Spin/Empty).
3. Press the A button.Allow the
program to run for approximately 40
seconds.
4. Turn the program selector to Off.
Pull out the mains plug.
5. Clean the filter on the tap:
Disconnect the hose from the tap.
Clean the filter with a small brush.
Note: To prevent unused detergent
from flowing into the outlet during the
next wash: Pour 1 litre of water into
compartment II and start the0 Spin/[
Drain/Empty programme (if only a drain
cycle is required, set rpm (spin speed)
to - 0 -).
33
Page 34
en Faults and what to do about them.
6. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance.
Use pliers to remove the filter and
then clean it.
7. Connect the hose and check for
leaks.
3 Faults and what to do
about them.
Faults and what to do about them.
Emergency release
e.g. in the event of a power cut
The programme will continue running
when the power supply has been
restored.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the washing machine door
if water can be seen through the glass.
1. Switch off the appliance. Disconnect
the mains plug.
2. Drain the detergent solution
3. Pull the emergency release
downwards with a tool and release.
The washing machine door can then
be opened.
.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
34
Page 35
Faults and what to do about them. en
Information on the display panel
DisplayCause/remedy
è lights up■ The temperature is too high. Wait until the temperature drops.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary. Press the A button to continue the program.
è flashes■ Laundry may be caught. Open and close the door again and press the A but-
r lights up■ Turn on the cold water tap fully,
E:18■ The drain pump is blocked. Clean the drain pump. ~ Page 32
E:23There is water in the base plate, the appliance is leaking. Turn off the tap. Call the
E:32flashes alternately with End at the end of the programme.
EThe childproof lock is activated – deactivate it.
Å lights upToo much foam has been detected and an additional wash cycle has been acti-
: the 'Ready in' time
flashes
.the 'Ready in' time
flashes
Other displaysSwitch off the appliance, wait for five seconds and then switch it on again. If the dis-
ton.
■ If necessary, push the door closed or remove some laundry and then push it
closed again.
■ If necessary, switch the appliance off and on again; set the program and make
your individual settings; start the program.
■ Supply hose kinked/trapped,
■ The water pressure is too low. Clean the filter. ~ Page 33
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 33
after-sales service! ~ Page 38
Not a fault – the unbalanced load detection system has interrupted the spin cycle
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Spin the laundry
again if necessary.
vated. Add less detergent to the next washing cycle with the same load.
~ Page 28
Mains voltage is too low.
Undervoltage in the wash program.
The program duration is extended.
play appears again, call the after-sales service. ~ Page 38
35
Page 36
en Faults and what to do about them.
Faults and what to do about them.
FaultsCause/Remedy
Water is leaking from the
machine.
The machine is not filling
with water.
Detergent is not being
dispensed.
The door cannot be
opened.
The program will not
start.
The drum briefly jerks or
judders after the program
has started.
The water is not draining. ■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 29
Water is not visible in the
drum.
The spin result is not satisfactory.
Laundry is wet/too damp.
The spin cycle runs several times.
The program is taking
longer than usual.
The length of the program changes during the
wash cycle.
Residual water in the
care-product compartment i .
■ Attach the drain hose correctly or replace it.
■ Tighten the screw connection of the drain hose.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 33
■ Is the supply hose kinked or trapped?
■ The safety function is activated. Stop the program? ~ Page 29
■ Is the E childproof lock activated? Deactivate. ~ Page 28
■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 29
■ Can the door only be opened by the emergency release? ~ Page 34
■ Have you pressed the A button?~ Page 28
■ Is Finished in-time selected?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate. ~ Page 28
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
■ Clean the drain pump. ~ Page 32
■ Clean the drain pipe and/or the drain hose.
Not a fault – the water is below the visible area.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Anti-crease (depending on the model) selected?
■ Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
Not a fault – the program sequence is optimised for the specific washing process. This may change the length of the program shown in the display panel.
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
36
Page 37
Faults and what to do about them. en
FaultsCause/Remedy
Odours in the washing
machine.
Depending on the model, run the Drum Clean 90 °C or ü Cottons 90 °C
program without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for wool or
delicates.
The Å symbol lights up
in the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next wash cycle.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
■ Is the appliance aligned? Align the appliance. ~ Page 16
■ Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 16
■ Have the transport braces been removed? Remove the transport braces.
~ Page 13
The display panel/indicator lights do not work
while the appliance is run-
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
ning.
There is detergent residue on the laundry.
The è symbol lights up
in the display in pause
mode.
In the pause mode, the
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Press the A button to continue the program.
The door is unlocked. It is possible to add laundry.
è symbol in the display
is off.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services.
37
Page 38
en After-sales service
4 After-sales service
After-sales service
If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
(1U)'
E no.Product number
FDProduction number
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
J Technical data
Technical data
Dimensions:
84.8 x 60 x 44.5 cm
(height x width x depth)
Weight:
65 kg
Mains connection:
Nominal voltage 220–240 V, 50 Hz
Nominal current 10 A
Nominal power 2300 W
Water pressure:
100–1000 kPa (1–10 bar)
Power consumption when switched
off:
0.12 W
Power consumption when ready for
use (on standby):
0.48 W
38
Page 39
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with Aqua-
Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
Aqua-Stop warranty en
39
Page 40
7Advice and repair order in the event of faults
GB0344 892 8979 (Calls charged at local or mobile rate.)
IE01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
You can find the contact information for all countries in the attached after-sales
service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001079217*
9001079217 (9608)
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