Bosch WIW28301GB Instruction manual
Washing machine
WIW28301GB
[en] User manual and installation
instructions
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en
Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................5
Safe installation ................................5
Safe use ...........................................7
Safe cleaning and maintenance.......9
Preventing material damage ........11
Environmental protection and
saving energy................................12
Disposing of packaging .................12
Save energy and conserve re-
sources...........................................12
Energy saving mode ......................13
Installation and connection..........13
Unpacking the appliance ...............13
Contents of package......................14
Requirements for the installation
location ...........................................14
Removing the transit bolts .............16
Tools for assembly .........................17
Installing the appliance ..................17
Connecting the appliance ..............22
Aligning the appliance....................23
Familiarising yourself with
your appliance...............................24
Appliance .......................................24
Detergent drawer............................25
Controls ..........................................25
Display ...........................................26
Buttons ..........................................28
Programmes ..................................29
Accessories...................................32
Before using for the first time ......32
Starting an empty washing cycle ...32
Laundry..........................................33
Preparing the laundry.....................33
Sorting laundry ...............................34
Degrees of soiling ..........................34
Care symbols on the care labels ...34
Detergents and care products......35
Detergent recommendation ...........35
Detergent dosage ..........................36
Basic operation .............................36
Switching on the appliance ............36
Setting a programme .....................36
Adjusting the programme set-
tings................................................37
Loading laundry..............................37
Using a measuring aid for liquid
detergent ........................................37
Use the measuring aid for liquid
detergent ........................................38
Adding detergent and care
product ...........................................38
Starting the programme .................39
Adjusting the "Ready in" time
before the programme starts .........39
Soaking laundry .............................39
Adding laundry ...............................39
Cancelling the programme ............39
Resuming the programme when
the programme status is Rinse
Hold ................................................39
Unloading the laundry ....................40
Switching off the appliance ............40
Childproof lock..............................40
Activating the childproof lock.........40
Deactivating the childproof lock.....40
Basic settings................................41
Overview of the basic settings .......41
Changing the basic settings ..........41
Cleaning and servicing.................42
Tips on appliance care...................42
2
Cleaning the drum..........................42
Cleaning the detergent drawer ......42
Descaling........................................43
Cleaning the drain pump................43
Cleaning the water outlet hose
at the siphon...................................45
Cleaning the water inlet filter..........46
Troubleshooting............................48
Error code / Fault display / Sig-
nal...................................................48
Malfunctions ...................................49
Noise ..............................................52
Problem with results.......................52
Leakage..........................................53
Odours............................................54
Emergency release ........................55
Transportation, storage and
disposal .........................................55
Removing the appliance ................55
Inserting the transit bolts................55
Using the appliance again .............56
Disposing of old appliance ............56
en
Customer Service..........................57
Product number (E-Nr.) and pro-
duction number (FD) ......................57
AQUA-STOP guarantee ..................57
Consumption values.....................59
Technical specifications...............59
3
en Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
4
Safety en
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
5
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
¡ The high weight of the appliance may result in injury when lif-
ted.
▶
Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer . No other installation method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
6
Safety en
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
Call Customer Service. →Page57
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
7
en Safety
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
¡ The worktop may break if you stand on or climb onto the ap-
pliance.
▶
Do not stand on or climb onto the appliance.
8
Safety en
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reaching inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
9
en Safety
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories is dangerous.
▶
Only use the manufacturer's original spare parts and original accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
10
Preventing material damage en
Preventing material damage
Preventing material damage
Follow these instructions to avoid material damage and damage to the appliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener,
detergent, care product or cleaning agent.
▶
Follow the dosage recommendations from the manufacturer.
¡ Exceeding the maximum load ca-
pacity impairs the function of the
appliance.
▶
Observe the maximum load capacity →Page29 for each programme and do not exceed it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed may result in material damage and damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent
damage in transit.
¡ Material damage may be caused if
the water inlet hose is connected
incorrectly.
▶
Tighten the screw connections
on the water inlet until they are
hand-tight.
▶
Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting elements such as adapters,
extensions, valves or similar.
▶
Make sure that the valve housing for the water inlet hose does
not come into contact with its
surroundings and is not subjected to any external forces.
▶
Ensure that the inner diameter
of the water tap is at least 17
mm.
▶
Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
¡ If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Make sure that the water pressure in the water supply system
is min. 100kPa (1bar) and
max. 1000kPa (10bar).
▶
If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
▶
Do not connect the appliance to
the mixer tap of an unpressurised hot-water boiler.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied with the appliance or genuine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Operating the appliance using wa-
ter that is dirty or too hot may
cause material damage.
▶
Only operate the appliance with
cold mains water.
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use harsh or abrasive
detergents.
11
en Environmental protection and saving energy
▶
Do not use cleaning products
with a high alcohol content.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp
cloth.
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into
contact with the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
Add →Page36 detergent based on
the laundry's degree of soiling.
For light to normal soiling, a smaller amount of detergent is sufficient. Observe the dosage recommendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
Washing with prewash increases
the programme duration and increases energy and water consumption.
Save energy and conserve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low temperatures and longer wash times and
use maximum load capacity
→Page29.
Energy consumption and water
consumption is most efficient.
12
The appliance has a continuous
automatic load adjustment function.
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment function optimally adjusts the water
consumption and programme duration.
Installation and connection en
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start/Reload
flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
If you do not use the appliance for an
extended period, the appliance
switches off automatically.
Installation and connection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect the appliance to the water and power supply.
Unpacking the appliance
1. Remove any packaging and pro-
tective covers completely from the
appliance.
2. Check the appliance for visible
damage.
3. ATTENTION! Objects remaining in
the drum that are not designed for
operation with the appliance may
cause material damage and damage to the appliance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
Open the door and remove the accessory from the drum.
13
en Installation and connection
4x 7x 2x
2x
2x
2x
2x2x
2x
1 2 3 4 5
1
2
3
4
5
Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Washing machine
Accompanying documents
Elbow for fixing the water outlet hose
Parts for the installation
Cover caps
14
Requirements for the installation location
The appliance may "wander" when it
spins. Observe the instructions for
the installation location.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
Installation and connection en
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appliance to a base using the manufacturer's fixing brackets →Page32
before using the appliance for the
first time.
ATTENTION!
¡ If the appliance is installed in
areas exposed to frost or outdoors, frozen residual water may
damage the appliance and frozen
hoses may crack or split.
▶
Do not install or operate this appliance anywhere that is liable to
experience frost and/or outdoors.
¡ The appliance underwent a func-
tion test before leaving the factory
and may, therefore, contain residual water. This residual water may
leak out if the appliance is tilted at
an angle greater than 40°.
▶
Tilt the appliance carefully.
Installation location Requirements
On a base Secure the appliance
with fixing brackets
→Page32.
Installation location Requirements
On a wooden joist
floor
Place the appliance
on a water-resistant
wooden board which
is screwed tightly to
the floor. The wooden
board should be at
least 30mm thick.
In a kitchen unit ¡ A niche width of
60cm is required.
¡ Only install the ap-
pliance underneath a continuous
worktop that is securely connected
to adjacent cabinets.
Note:The use of sliding plates
→"Accessories",
Page32 makes it
easier to slide the appliance into the recess. Moisten the sliding plates with a mixture of water and
washing-up liquid before pushing the appliance in. Do not use
grease or oil to do
this.
On a wall Do not trap the hoses
between the wall and
the appliance.
15
en Installation and connection
1
2
Removing the transit bolts
The appliance is secured for transportation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page11 sections to ensure that you use the
appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page55.
1. Pull the hoses out of the holders.
4. Remove the four sleeves.
5. Put on the four cover caps.
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cord out of the
holder.
16
6. Press down on the four cover
caps.
Tools for assembly
You require the following tools for the
assembly:
¡ Spirit level
¡ Wrench, WAF 13
¡ Wrench, WAF 17
¡ Forstner 35 mm drill bit
¡ 2 mm twist drill
¡ Screwdriver
Installing the appliance
Installation and connection en
3. Lay the power cord as well as the
water inlet and water drain hose.
4. Slide the appliance in and, at the
same time, pull through the power
cord, water inlet and water drain
hose.
Preparing the appliance
1. To make it easier to slide in the
appliance, turn in the appliance's
rear feet until the appliance is on
the runners.
2. Measure the built-in niche.
5. Connect the water inlet hose. Con-
necting the water inlet hose
6. Connect the water drain hose.
→"Water outlet connection types",
Page22
7. Unscrew the rear appliance feet.
17
en Installation and connection
8. Align the appliance using a spirit
level.
→"Aligning the appliance",
Page23
‒
Mark on the top edge of the appliance at the left-hand stop
Installing the cabinet door
Note:Metal elements may impair the
function of the control panel.
Do not use any cabinet doors with
metal elements in the area of the
control panel.
1. Hold the cabinet door at the re-
quired height on the appliance and
mark the upper edge of the appliance on the inside of the door.
18
Mark on the top edge of the appliance at the right-hand stop
2. Using the mark for the top edge of
the appliance on the inside of the
door as a basis, mark the drill
holes as follows.
‒
Mark for the holes at the left-hand
stop
Installation and connection en
4. Insert the hinges into the holes
and screw them in.
Mark for the holes at the right-hand
stop
3. At the previously marked points,
use a Forstner 35mm drill to drill
the holes for the hinges. At the
previously marked points, use a
2mm twist drill to drill holes for
the screws.
5. Screw on the counter plates for the
magnetic catches.
6. Insert the hinges into the appliance
- .
19
en Installation and connection
7. Slide in the covering rail and
screw it in .
8. Put the magnetic catches on the
appliance.
Vertically aligning the cabinet door
▶
Horizontally aligning the cabinet door
▶
Aligning the cabinet door
20
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