Washing machine
WAJ20180EG _
WAJ2018SEG
[en] User manual and installation
instructions
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Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................5
Safe installation ................................5
Safe use ...........................................7
Safe cleaning and maintenance.......9
Preventing material damage ........11
Environmental protection and
saving energy................................11
Disposing of packaging .................11
Save energy and conserve re-
sources...........................................12
Energy saving mode ......................12
Installation and connection..........12
Unpacking the appliance ...............12
Contents of package......................13
Requirements for the installation
location ...........................................13
Removing the transit bolts .............14
Connecting the appliance ..............15
Aligning the appliance....................16
Familiarising yourself with
your appliance...............................18
Appliance .......................................18
Detergent drawer............................19
Controls ..........................................19
Display............................................20
Programmes...................................22
Buttons ...........................................24
Degrees of soiling ..........................27
Care symbols on the care labels ...27
Detergents and care products......28
Detergent recommendation ...........28
Detergent dosage ..........................29
Basic operation .............................29
Switching on the appliance ............29
Setting a programme .....................29
Adjusting the programme set-
tings................................................30
Loading laundry..............................30
Adding detergent and care
product ...........................................30
Starting the programme .................30
Adjusting the "Ready in" time
before the programme starts .........31
Soaking laundry .............................31
Adding laundry ...............................31
Cancelling the programme ............31
Resuming the programme when
the programme status is Rinse
Hold ................................................31
Unloading the laundry ....................31
Switching off the appliance ............32
Childproof lock..............................32
Activating the childproof lock.........32
Deactivating the childproof lock.....32
Basic settings................................33
Overview of the basic settings .......33
Changing the basic settings ..........33
Accessories...................................25
Before using for the first time ......25
Starting an empty washing cycle ...25
Laundry..........................................26
Preparing the laundry.....................26
Sorting laundry ...............................27
2
Cleaning and servicing.................34
Tips on appliance care...................34
Cleaning the drum..........................34
Cleaning the detergent drawer ......34
Descaling........................................35
Cleaning the drain pump ...............35
Before the next wash .....................37
Cleaning the water outlet hose
at the siphon...................................37
Clean the water inlet filters. ............38
Troubleshooting............................41
Error code / Fault display / Sig-
nal...................................................41
Malfunctions ...................................42
Noise ..............................................45
Problem with results.......................46
Leakage..........................................46
Odours............................................47
Emergency release ........................48
Transportation, storage and
disposal .........................................48
Disposing of old appliance ............48
Removing the appliance ................49
Inserting the transit bolts................49
Using the appliance again .............49
Customer Service..........................50
Product number (E-Nr.) and pro-
duction number (FD) ......................50
en
Consumption values.....................51
Technical specifications...............51
3
en Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
4
Safety en
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
5
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
¡ The high weight of the appliance may result in injury when lif-
ted.
▶
Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer . No other installation method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
6
Safety en
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
Call Customer Service. →Page50
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
7
en Safety
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
¡ The worktop may break if you stand on or climb onto the ap-
pliance.
▶
Do not stand on or climb onto the appliance.
8
Safety en
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reaching inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
9
en Safety
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories is dangerous.
▶
Only use the manufacturer's original spare parts and original accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
10
Preventing material damage en
Preventing material damage
Preventing material damage
Follow these instructions to avoid material damage and damage to the appliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener,
detergent, care product or cleaning agent.
▶
Follow the dosage recommendations from the manufacturer.
¡ Exceeding the maximum load ca-
pacity impairs the function of the
appliance.
▶
Observe the maximum load capacity →Page22 for each programme and do not exceed it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed may result in material damage and damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent
damage in transit.
¡ If the water pressure is too high or
too low, this may impair functioning of the appliance.
▶
Make sure that the water pressure in the water supply system
is min. 100kPa (1bar) and
max. 1000kPa (10bar).
▶
If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied with the appliance or genuine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use harsh or abrasive
detergents.
▶
Do not use cleaning products
with a high alcohol content.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp
cloth.
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into
contact with the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
11
en Installation and connection
Save energy and conserve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Do not exceed the programme's
maximum load capacity →Page22.
A higher load capacity extends the
programme duration and increases energy consumption.
Use the programme's maximum load
capacity →Page22.
The energy and resource consumption is the most efficient.
Add →Page29 detergent based on
the laundry's degree of soiling.
For light to normal soiling, a smaller amount of detergent is sufficient. Observe the dosage recommendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy
consumption.
Wash the laundry without prewash.
Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous
automatic load adjustment function.
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment function optimally adjusts the water
consumption and programme duration.
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start/ Reload
flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
Installation and connection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect the appliance to the water and power supply.
Unpacking the appliance
1. Remove any packaging and pro-
tective covers completely from the
appliance.
2. Check the appliance for visible
damage.
3. ATTENTION! Objects remaining in
the drum that are not designed for
operation with the appliance may
cause material damage and damage to the appliance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
Open the door and remove the accessory from the drum.
12
Installation and connection en
1 2 3
4
1
2
3
4
Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Washing machine
Accompanying documents
Water inlet hose
Cover caps
Requirements for the installation location
The appliance may "wander" when it
spins. Observe the instructions for
the installation location.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appliance to a base using the manufacturer's fixing brackets →Page25
before using the appliance for the
first time.
13
en Installation and connection
ATTENTION!
¡ If the appliance is installed in
areas exposed to frost or outdoors, frozen residual water may
damage the appliance and frozen
hoses may crack or split.
▶
Do not install or operate this appliance anywhere that is liable to
experience frost and/or outdoors.
¡ The appliance underwent a func-
tion test before leaving the factory
and may, therefore, contain residual water. This residual water may
leak out if the appliance is tilted at
an angle greater than 40°.
▶
Tilt the appliance carefully.
Installation location Requirements
On a base Secure the appliance
with fixing brackets
→Page25.
On a wooden joist
floor
Place the appliance
on a water-resistant
wooden board which
is screwed tightly to
the floor. The wooden
board should be at
least 30 mm thick.
Installation location Requirements
On a wall Do not trap the hoses
between the wall and
the appliance.
Removing the transit bolts
The appliance is secured for transportation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the safety information
→Page4 to ensure that you use
the appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page48.
1. Pull the hoses out of the holders.
In a kitchen unit ¡ A niche width of
60 cm is required.
¡ Only install the ap-
pliance underneath a continuous
worktop that is securely connected
to adjacent cabinets.
14
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
Installation and connection en
1
2
2
1
3. Pull the power cord out of the
holder.
4. Remove the four sleeves.
5. Put on the four cover caps.
6. Press down on the four cover
caps.
Connecting the appliance
Connect your appliance to the power
supply, water inlet and water outlet.
Connecting the water inlet hose
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Connect the water inlet hose.
15
en Installation and connection
¾˝
min.
10 mm
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed connection point.
▶
Secure the water outlet hose
against unintentional loosening.
Drainage into a siphon.
Secure the connection point with a (24–
40 mm) hose clamp.
Drainage into a plastic
pipe with rubber
sleeve or into a gully.
Fix and secure the water outlet hose with an
elbow →Page25.
Connecting the appliance to the electricity supply
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appliance can be found under Technical data →Page51.
2. Check the mains plug is inserted
properly.
Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance
from moving, align the appliance correctly.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
Drainage into a wash
basin.
Fix and secure the water outlet hose with an
elbow →Page25.
16
2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
Installation and connection en
In doing so, hold the foot tight and
do not adjust its height.
17
en Familiarising yourself with your appliance
1
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4
6
3
5
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7
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2
3
4
5
6
7
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
On certain models, specific details such as the colour and shape may differ
from those pictured.
Maintenance flap for the drain pump
→Page35
Door
Detergent drawer →Page19
Controls →Page19
Water outlet hose →Page16
Power cord →Page16
Transit bolts →Page14
18
Familiarising yourself with your appliance en
1 2 3
1
2
3
2 4
1 1
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1
2
3
4
Detergent drawer
Below is an overview of the structure
of the detergent drawer.
Compartment II:
¡ Detergent for main wash
¡ Water softener
¡ Bleach
¡ Stain remover
Compartment :
¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
Compartment I:
¡ Detergent for prewash
¡ Hygiene detergent
Controls
The controls are used to configure all functions of your appliance and to obtain
information about the operating status.
Programmes →Page22
Programme selector →Page29
Buttons →Page24
Display →Page20
19
en Familiarising yourself with your appliance
Display
The display shows the current settings, options or relevant information.
Display Designation Description
1
0:40
1
10h
1
8 kg
––– - 1000 Spin speed Set spin speed in rpm.
Start/Pause Start, cancel or pause
Wash Programme status
Rinse Programme status
Spin Programme status
––– Rinse Hold Programme status
1
Example
Programme duration/
programme time re-
Expected programme duration or programme time remaining.
maining
"Ready in" time The programme end has been set and the remaining
number of hours is displayed.
→"Buttons", Page24
Recommended load The maximum load capacity for the selected pro-
gramme in kg.
→"Buttons", Page24
– 0 – = No final spin, only draining
––– : Rinse Hold, no draining
¡ Lights up: The programme is running and can be
cancelled or paused.
¡ Flashes: The programme can be started or contin-
ued.
20
Familiarising yourself with your appliance en
Display Designation Description
End End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted.
→"Deactivating the childproof lock", Page32
SpeedPerfect Short wash activated.
→"Buttons", Page24
Voltage control system Flashes: The automatic voltage control system detects
unauthorised voltage drops.
→"Error code / Fault display / Signal", Page41
Note:The programme is interrupted
Voltage control system Flashes: The automatic voltage control system detects
unauthorised voltage drops.
→"Error code / Fault display / Signal", Page41
Note:The programme duration is extended.
Door ¡ Lights up: The door is locked and cannot be
opened.
¡ Flashes: The door is not closed properly.
¡ Off: The door is unlocked and can be opened.
Tap ¡ No water pressure.
→"Error code / Fault display / Signal", Page41
¡ The water pressure is too low.
E:60 / -2B
1
Error Error code, error display, signal.
→"Error code / Fault display / Signal", Page41
1
Example
21
en Familiarising yourself with your appliance
Spin Speed
––– (Rinse
Hold)
SpeedPerfect
Max. spin
speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
8 90 1000
–
8 60 1000
8 40 1000
blended fabrics.
Also suitable as a short programme for normally soiled
laundry when you activate SpeedPerfect . If Speed-
Perfect is activated, the maximum load capacity is
reduced to 5kg.
blended fabrics.
Energy-saving programme.
Note:To save energy, the actual washing temperature
may deviate from the set washing temperature. The
washing performance meets legal requirements.
blended fabrics.
Programme with prewash for heavily soiled laundry.
Divide the detergent between the detergent drawer for
the prewash and the main wash.
→"Detergent drawer", Page19
The specified value is rounded.
Programmes
Below is an overview of the programmes. You can find information on the load and on the setting options.
Tip:The laundry's care labels provide you with additional information on programme selection.
22
→"Care symbols on the care labels", Page27
Program: Description
Cottons Wash hard-wearing items made from cotton, linen or
Cottons Wash hard-wearing items made from cotton, linen or
Prewash Wash hard-wearing items made from cotton, linen or
EasyCare Wash items made from synthetic or blended fabrics. 4 40 1000
1
Spin Speed
––– (Rinse
Hold)
Familiarising yourself with your appliance en
SpeedPerfect
Max. spin
speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
–
2 30 800
–
2 30 800
–
– – 1000
–
– – 1000
4 30 1000
– –
2 40 800
Program: Description
and synthetics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with
hooks, eyelets or clips in a mesh laundry bag.
wool or contain wool.
To prevent the laundry from shrinking, the drum moves
the items very gently with long pauses.
Use a detergent that is suitable for wool.
water.
If you only want to drain the water, activate – 0 – . The
laundry is not spun.
from cotton or easy-care fabric, e.g. jeans.
Delicates/ Silk Wash delicate, washable items made from silk, viscose
Wool Hand- or machine-washable items that are made from
Rinse Rinses and then spins the laundry, and then drains the
Spin/ Drain Spins and drains the water.
Dark Laundry Wash dark-coloured and colour-intense items made
Turn laundry inside-out before washing.
Use liquid detergent.
fibres, microfibre or fleece.
Use a detergent that is suitable for sports items.
Do not use fabric softener.
Tip:Use the EasyCare programme to wash heavily
soiled laundry.
The specified value is rounded.
Sportswear Wash sports and leisure items made from synthetic
1
23
en Familiarising yourself with your appliance
Buttons
Below is an overview of the buttons and their setting options.
The selection of programme settings depends on the selected programme. You
can see the selection options for each programme in the overview for
→"Programmes", Page22.
Button Selection Description
Start/ Reload ¡ Start
¡ Cancel
¡ Pause
SpeedPerfect
(SpeedPerfect)
Ready in 1–24 hours Set the programme end.
Spin Speed – 0 – – 1000 rpm Adjust the spin speed or deactivate the spin
Spin Speed ––– – 1000 Adjust the spin speed or activate ––– (Rinse
3 sec. ¡ Activate
¡ Activate
¡ Deactivate
¡ Deactivate
Start, cancel or pause the programme.
Activate or deactivate a short washing programme.
Note:Energy consumption increases.
The washing result is not affected by this.
The programme duration is already included in
the set number of hours.
Once the programme has started, the programme duration is displayed.
cycle.
If – 0 – is selected, the water is drained and the
spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
Hold).
If ––– is selected, the water is not drained at
the end of the washing cycle and the spin cycle is
deactivated. The laundry remains in the water
used for rinsing.
Activate or deactivate the childproof lock.
Disable the control panel to prevent unwanted or
accidental operation.
If the childproof lock is activated and the appliance has been switched off, the childproof lock
remains activated.
→"Childproof lock", Page32
24
Accessories en
Accessories
Accessories
Only use original accessories. These have been made especially for your appliance. Here you can find an overview of your appliance's accessories and how
to use them.
Use Order number
Water inlet hose extension Extend the water inlet hose for
WMZ2381
cold water or AquaStop (approx.
2.50 m).
Fixing brackets Improves the stability of the ap-
WMZ2200
pliance.
Longer water inlet hose Replace the standard water in-
00353925
let hose with a longer hose
(2.20 m).
Elbow Secure the water outlet hose in
00655300
place.
Before using for the first time
Before using for the
first time
Prepare the appliance for use.
Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Turn the programme selector to
90°C Cottons .
2. Close the door.
3. Pull out the detergent drawer.
4. Pour approx. 1 litre of tap water
into compartment II.
25
en Laundry
5. Pour washing powder into com-
partmentII.
To prevent foaming, use only half
of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start/ Reload to start
the programme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: "End" .
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page29
Laundry
Laundry
You can wash all items that the manufacturer has marked as machinewashable on the care label and fabrics made from hand-washable wool
using your appliance.
Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pockets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry beforehand.
– Empty all pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts and apron strings
together or use a mesh laundry
bag
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry such as
children's socks
– Separate items of laundry and
shake them out
– Wash large and small items of
laundry together
26
Laundry en
– Dab fresh stains with soapy wa-
ter (do not rub them)
– Some stubborn or dried-in stains
can be removed by washing
several times
Sorting laundry
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
▶
To improve washing results and
prevent discolouration, sort the
laundry according to the following
criteria before washing.
– Type of fabric and fibre type
– Whites
– Colours
Wash new coloured items
separately the first time you
wash them.
– Soiling →Page27
– Care symbols on the care labels
→Page27
Degrees of soiling
Degree of soiling Soiling Examples
Light ¡ No dirt or stains are visible
¡ Laundry has absorbed odours
Normal Dirt or light stains are visible ¡ T-shirts, shirts or blouses are
Heavy Dirt or stains are clearly visible Tea towels, baby items or work
Light summer clothing or sports
clothing that has been worn for a
just a few hours
sweat-soaked or have been
worn a few times
¡ Towels or bedding that has
been used for up to one week
clothing
Care symbols on the care labels
The symbols indicate the recommended programme and the numbers in the
symbols indicate the maximum recommended washing temperature.
Symbol Washing process Recommended programme
Normal Cottons
Gentle Easy Care
Particularly gentle Delicates/Silk for washing by
hand
Hand wash Wool
Not suitable for machine-washing –
Tip:You can find more information
about care symbols at www.ginetex.ch.
27
en Detergents and care products
Detergents and care products
Detergents and care
products
You can protect your appliance and
your laundry by selecting and using
the correct detergents and care
products. You can use all detergents
and care products which are suitable
for domestic washing machines.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products which have
developed a top layer or are highly
congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
Detergent recommendation
This information is intended to help you to choose the right detergent for your
items.
Fabrics Detergent Programme Temperature
Heat-resistant white fabrics
made from cotton or linen
Coloured fabrics made from
linen or cotton
Coloured fabrics made from
easy-care fibres or synthetic
materials
Delicate fabrics made from
silk or viscose
Wool Detergent for woollens Wool From cold up to 40 °C
Standard detergent with op-
Cottons From cold up to 90 °C
tical brighteners
Detergent for colours
Cottons From cold up to 60 °C
without bleach or optical
brighteners
Detergent for colours/delic-
Easy Care From cold up to 60 °C
ates without optical brighteners
Delicates Delicates/Silk From cold up to 40 °C
Tip:Visit www.cleanright.eu to find
further information on detergents,
care products and cleaning agents
for domestic use.
28
Detergent dosage
Basic operation en
Use the correct detergent dosage to
achieve optimal washing results and
save resources.
The detergent dosage depends on:
¡ The amount of laundry
¡ Water hardness
You can find out how hard your
water is from your local water company or measure it yourself using
a water hardness tester.
¡ Degree of soiling
Water hardness
Hardness range Total hardness in mmol/l German degrees in °dH
soft (I) 0–1.5 0–8.4
medium (II) 1.5– 2.5 8.4–14
hard (III) over 2.5 over 14
Example of a manufacturer's
instructions for detergent
These example values refer to a
standard load of 4–5 kg.
Soiling Light Normal Heavy
Water hardness: Soft/medium 40ml 55ml 80ml
Water hardness: Hard/very hard 55ml 80ml 105ml
The dosages can be found on the
manufacturer's packaging.
¡ Adjust the dosage to the actual
load.
Basic operation
Basic operation
You can find out everything you need
to know about operating your appliance here.
Switching on the appliance
▶
Turn the programme selector to a
programme.
Setting a programme
1. Set the programme selector to the
required programme →Page22.
29
en Basic operation
2. If necessary, adjust the pro-
gramme settings →Page30.
Adjusting the programme settings
Depending on the programme and
programme progress, you can adjust
or activate/deactivate the settings.
Note:Overview of all programme settings:
→"Buttons", Page24
Requirement:A programme has
been set.
▶
Adjust the programme settings.
The programme settings are not
saved permanently for the programme.
Loading laundry
Notes
¡ Please read the safety information
→Page4 to ensure that you use
the appliance safely.
¡ To prevent creasing, take note of
the maximum load for the relevant
programme →Page22.
Requirement:Prepare and sort the
laundry.
→"Laundry", Page26
1. Open the door.
2. Ensure that the drum is empty.
3. Separate the laundry and place it
in the drum.
4. Note:Ensure that there is no laun-
dry trapped in the door.
Close the door.
Adding detergent and care product
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Requirement:Find out the optimum
dosage for detergent and care
product. →Page28
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page19
3. If required, add the care product.
4. Push in the detergent drawer.
Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press Start/ Reload .
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
30
Basic operation en
a After the programme has ended,
the display shows: "End" .
Adjusting the "Ready in" time before the programme starts
You can readjust the selected "Ready
in" time before the programme starts.
1. Press Start/ Reload .
2. Press Ready in repeatedly until
the display indicates the desired
"Ready in" time.
3. Press Start/ Reload .
Soaking laundry
You can soak the laundry before
washing in the appliance by pausing
the programme.
Note:No additional detergent is required. The soaking solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start/ Reload .
3. To resume the programme, after
the desired soaking time, press
Start/ Reload .
Adding laundry
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Press Start/ Reload .
The appliance is paused and
checks whether it is possible to
add or remove laundry. Take note
of the programme status.
→"Display", Page20
2. Add or remove laundry.
3. Close the door.
4. Press Start/ Reload .
Cancelling the programme
Once the programme has started,
you can cancel it at any time.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Press Start/ Reload .
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high: Start
the Spin or Drain programme.
3. Remove the laundry.
Resuming the programme when the programme status is Rinse Hold
1. Set the Spin or Drain pro-
gramme.
2. Press Start/ Reload .
Unloading the laundry
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Open the door.
2. Remove the laundry.
31
en Childproof lock
Switching off the appliance
1. Turn the programme selector to
Off .
2. Turn off the tap.
3. Wipe the rubber gasket dry and re-
move any foreign objects.
a The childproof lock remains active
even after the appliance has been
switched off.
Deactivating the childproof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
So that the programme currently
running is not cancelled, the programme selector must be set to
the initial programme.
a goes out in the display.
4. Leave the door and detergent
drawer open so that residual water
can evaporate.
Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
Activating the childproof lock
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
a The display shows .
a The controls are locked.
32
Basic settings
Basic settings
You can configure the appliance to meet your needs.
Overview of the basic settings
Below is an overview of the basic settings on your appliance.
Basic settings en
Basic setting Programme pos-
Value Description
ition
End signal 2 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Button signal 3 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Changing the basic settings
1. Set the programme selector to po-
sition 1.
Set the volume of the signal at the end of
the programme.
Set the volume of the audible signal emitted
when selecting the buttons.
33
en Cleaning and servicing
1
2
2. Press Start/ Reload and, at
the same time, turn the programme selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
→"Overview of the basic settings",
Page33
4. To change the value, press Ready
in .
5. To save the changes, switch off
the appliance.
Cleaning and servicing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Tips on appliance care
Follow the tips for appliance care to
ensure your appliance works correctly in the long term.
Wipe down the housing and the control
panel with nothing but
water and a damp
cloth.
Remove all detergent
residue, spray residue
or other residues immediately.
Keep the appliance
door and detergent
drawer open after
use.
The appliance parts
remain clean and hygienic.
Fresh deposits are
easier to remove
without leaving any
residue.
This allows the residual water to dry, reducing odours in the appliance.
Cleaning the drum
If you often wash at a washing temperature of 40°C and lower or the
appliance has not been used for a
long period, clean the drum.
▶
Run the 90°C Cottons programme without laundry.
Add washing powder.
Cleaning the detergent drawer
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
3. Press out the insert upwards from
below.
34
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
5. Fit the insert and lock it into place.
6. Cleaning the opening for the deter-
gent drawer.
Cleaning and servicing en
Descaling
If you add detergent correctly, you do
not need to descale your appliance.
If you still wish to use descaler, follow
the manufacturer's instructions for
use.
ATTENTION!
The use of unsuitable descaling
agents, e.g. for coffee machines, may
damage the appliance.
▶
For this appliance, only use descaling agents that are available
from the manufacturer's website or
our after-sales service.
Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Open the maintenance flap.
7. Push in the detergent drawer.
5. Remove the maintenance flap.
35
en Cleaning and servicing
6. Push a receptacle under the open-
ing.
7. Take the drain hose out of the
holder.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
9. Firmly press on the sealing cap.
10.Insert the drain hose into the
holder.
8.
CAUTION-Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
36
Cleaning the drain pump
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Cleaning and servicing en
90°
1
2
Requirement:The drain pump is
empty. →Page35
1. Because water may remain in the
drain pump, remove the pump cap
carefully.
2. Clean the inside and the thread on
the pump cap and pump housing.
3. Make sure that the impeller in the
drain pump can be turned.
4. Insert the pump cap and screw it
on.
The handle on the pump cap must
be in a vertical position.
5. Insert the maintenance flap and
lock it into place.
6. Close the maintenance flap.
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run the Drain programme
after you have emptied the drain
pump.
1. Turn on the tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1 litre of water into compart-
ment II.
5. Start the Drain programme.
Cleaning the water outlet hose at the siphon
If the water outlet hose at the siphon
is dirty or the detergent solution is
not being pumped out, you must
clean these.
1. Switch off the appliance.
2. Disconnect the appliance's mains
plug from the power supply.
3. Loosen the hose clamp and care-
fully remove the water outlet hose.
37
en Cleaning and servicing
Residual water may leak out.
4. Clean the water outlet hose and si-
phon connecting piece.
Clean the water inlet filters.
Clean the filter in the water inlet in
the event of blockages or if the water
pressure is too low.
Emptying the water inlet hose
1. Turn off the tap.
2. Set a programme, except for
Rinse , Spin or Drain .
3. Start the programme and leave it
to run for approx. 40seconds.
4. Switch off the appliance.
5. Disconnect the appliance's mains
plug from the power supply.
Cleaning the filter on the tap
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Requirement:The water inlet hose is
empty.
1. Remove the water inlet hose from
the tap.
5. Reattach the water outlet hose and
secure the connection point using
the hose clamp.
38
2. Clean the filter with a small brush.
Cleaning and servicing en
1
2
3. Connect the water inlet hose and
check for leaks.
Cleaning the filter on the appliance
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
Requirement:The water inlet hose is
empty.
→"Emptying the water inlet hose",
Page38
1. Disconnect the hose from the rear
of the appliance.
2. Use pliers to remove the filter.
3. Clean the filter with a small brush.
4. Reinsert the filter.
5. Connect the hose and check for
leaks.
39
en Cleaning and servicing
2
1
40
Troubleshooting en
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Error code / Fault display / Signal
Errors Cause Troubleshooting
The display goes out and
Start/ Reload flashes.
Energy-saving mode is active
"E:36 / -10" Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is connected too high.
"E:36 / -25 / -26" Drain pump is blocked.
"E:60 / -2B" The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distributed.
The water pressure is low.
The filters in the water inflow
are blocked.
▶
Press any button.
a The symbol lights up again.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and water drain hose are not kinked or
trapped.
▶
→"Cleaning the drain pump",
Page35
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page51
▶
→"Cleaning the drain pump",
Page35
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Clean the filters in the water inflow
→Page38.
41
en Troubleshooting
Errors Cause Troubleshooting
The tap is turned off.
The water inlet hose is
kinked or jammed.
flashes.
The automatic voltage control system detects an unauthorised voltage under-usage.
flashes.
Voltage under-usage causes
▶
Turn on the tap.
▶
Ensure that the water inlet hose is
not kinked or jammed.
▶
No remedial action possible.
Note:If the power supply is stable, the
programme continues to run as normal.
No remedial action possible.
a programme extension.
lights up. The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page31
Water level is too high.
Laundry is caught in the
door.
▶
Start the Drain programme.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start
the programme.
flashes. Door is not closed. 1. Close the door.
2. Press Start/ Reload to start
the programme.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page50
Malfunctions
Errors Cause Troubleshooting
The appliance is not working.
The programme does not
start.
42
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.▶Check whether the lighting in your
You have not pressedStart/
Reload .
Door is not closed. 1. Close the door.
▶
Connect the appliance to the power
supply.
▶
Check the circuit breaker in the
fuse box.
kitchen or other appliances are
working.
▶
Press Start/ Reload .
Errors Cause Troubleshooting
The programme does not
start.
Childproof lock is activated.
2. Press Start/ Reload to start
the programme.
▶
→"Deactivating the childproof
lock", Page32
Ready in is activated.
▶
Check whether Ready in is activated.
→"Buttons", Page24
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start
the programme.
The door cannot beopened. "–––" is activated.
▶
Continue the programme by selecting Spin or Drain and pressing
Start/ Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page31
The temperature is too high.▶Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page31
Water level is too high.
Power failure.
▶
Start the Drain programme.
▶
Open the door using the emergency
release.
→"Emergency release", Page48
The water is not draining. Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and water drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page35
"–––" is activated.
▶
Continue the programme by selecting Spin or Drain and pressing
Start/ Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page31
Troubleshooting en
43
en Troubleshooting
Errors Cause Troubleshooting
The water is not draining. The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page51
Water is not flowing in. Detergent is not being dispensed.
The spin cycle runs several
times.
You have not pressedStart/
Reload .
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
▶
Press Start/ Reload .
▶
Clean the filters in the water inflow
→Page38.
▶
Turn on the tap.
▶
Ensure that the water inlet hose is
not kinked or jammed.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
▶
Not a fault – no action required.
gramme duration.
The unbalanced load detec-
tion system eliminates an imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
▶
Not a fault – no action required.
switches on a rinse cycle if
foam build-up is too high.
No water is visible in the
drum.
Drum jerks after the programme starts.
Residual water is present in
the compartment .
Vibrations and movement of
the appliance whilst spin-
Water is below the visible
area.
This is caused by an internal
motor test.
Insert in compartment is
blocked.
Appliance is not correctly
aligned.
▶
Not a fault – no action required.
▶
Not a fault – no action required.
▶
→"Cleaning the detergent drawer",
Page34
▶
→"Aligning the appliance",
Page16
ning.
44
Errors Cause Troubleshooting
Vibrations and movement of
the appliance whilst spin-
The appliance feet are not
fixed.
ning.
Transit bolts have not been
removed.
Heavy foam build-up Detergent dosage is too
high.
▶
Secure the appliance feet.
→"Aligning the appliance",
Page16
▶
→"Removing the transit bolts",
Page14
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Noise
Errors Cause Troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
drawer.
Banging noises, rattling in
the drain pump.
Loud noises during the spin
cycle.
Foreign bodies have got into
the drain pump.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
Slurping, rhythmical suction
noise.
The drain pump is active, the
detergent solution is
pumped out.
▶
Not a fault – normal operating
noise.
▶
→"Cleaning the drain pump",
Page35
▶
→"Aligning the appliance",
Page16
▶
Secure the appliance feet.
→"Aligning the appliance",
Page16
▶
→"Removing the transit bolts",
Page14
▶
Not a fault – normal operating
noise.
Troubleshooting en
45
en Troubleshooting
Problem with results
Errors Cause Troubleshooting
Creasing. The spin speed is too high.
The load is too large.
The wrong programme is selected for the type of fabric.
Detergent or fabric softener
drips off the seal and collects on the door or in the
Too much detergent/fabric
softener in the detergent
drawer.
seal fold.
The spin result is not satis-
A low spin speed is selected.▶The next time you run a wash cycle,
factory. The laundry is too
wet/too damp.
The unbalanced load detection system has interrupted
the spin cycle because the
laundry is unevenly distributed.
Detergent residue on the
damp washing.
Detergents may contain water-insoluble substances that
deposit on the laundry.
Detergent residue on the dry
laundry.
Detergents may contain water-insoluble substances that
deposit on the laundry.
▶
The next time you run a wash cycle,
set a lower spin speed.
▶
The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
▶
Select the programmes that are
suitable for the type of fabric.
→"Programmes", Page22
▶
When dosing liquid detergent and
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
set a higher spin speed.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Rinse programme.
▶
Brush out the laundry after washing
and drying.
Leakage
Errors Cause Troubleshooting
Water is leaking out at the
water inlet hose.
Water is leaking out at the
water outlet hose.
46
Water inlet hose is not correctly/securely connected.
The water outlet hose is
damaged.
1. Connect the water supply hose cor-
rectly.
→"Connecting the water inlet
hose", Page15
2. Tighten the screw connection.
▶
Replace the damaged water outlet
hose.
Errors Cause Troubleshooting
Water is leaking out at the
water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose cor-
rectly.
→"Water outlet connection types",
Page16
Odours
Errors Cause Troubleshooting
Odours have formed in the
appliance.
Humidity and detergent
residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page34
Troubleshooting en
47
en Transportation, storage and disposal
Emergency release
To remove the laundry in the event of
a power failure, for example, you can
manually release the door.
Releasing the door
Requirement:The drain pump is
empty. →Page35
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release downwards with a tool and release.
a The door lock is released.
2. Insert the service flap and lock it
into place.
3. Close the maintenance flap.
Transportation, storage and disposal
Transportation, storage
and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
Disposing of old appliance
Valuable raw materials can be reclaimed by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and recycling of used appliances as
applicable throughout the EU.
48
Transportation, storage and disposal en
1
2
Removing the appliance
1. Turn off the tap.
2.
→"Emptying the water inlet hose",
Page38.
3. Switch off the appliance.
4. Unplug the appliance's mains plug.
5. Drain the remaining detergent
solution.
→"Cleaning the drain pump",
Page35
6. Detach the hoses.
Inserting the transit bolts
Secure the appliance for transportation using transit bolts in order to prevent damage.
1. Remove the four cover caps.
‒ If necessary, use a screwdriver
to remove the cover caps.
3. Insert all screws into the four
transit bolts and tighten slightly.
4. Insert the power cord into the
holder and tighten all four
screws for the transit bolts with a
WAF 13 wrench .
Keep the cover caps.
2. Insert the four sleeves.
5. Insert the hose into holder.
Using the appliance again
1. Remove the transit bolts
→Page14.
49
en Customer Service
2. Pour approx. 1 litre of water into
compartment II in the detergent
drawer.
3. Start the Drain programme.
a The unused detergent cannot flow
straight into the outlet during the
next wash.
Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our Customer Service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Service technician.
With any warranty claims we will
make sure that your appliance is repaired by trained Customer Service
technicians using genuine spare
parts, including after the manufacturer's warranty has expired.
Detailed information about the warranty period and terms of warranty in
your country are available from Customer Service, your dealer or our
website.
When contacting Customer Service,
you will need the product number (ENr.) and the production number (FD)
of your appliance.
The contact details for Customer Service can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and production number (FD)
The product number (E-Nr. ) and the
production number (FD) can be
found on the rating plate of the appliance.
Depending on the model, the rating
plate can be found:
¡ on the inside of the door.
¡ on the inside of the service flap.
¡ on the rear of the appliance.
Make a note of your appliance's details and the Customer Service telephone number to find them again
quickly.
50
Consumption values en
Consumption values
Consumption values
The indicated consumption values are approximate.
The values may deviate from the indicated values depending on water pressure, water hardness, water inlet temperature, ambient temperature, type of
laundry, amount and soiling of laundry, detergent used, fluctuations in the
mains voltage and selected settings.
Program: Temperat-
ure (°C)
Load (kg) Energy con-
sumption
1
(kWh)
Water consumption
1
(l)
Programme
duration
(hours)
Cottons 20 8 0,26 90 3
Cottons 40 8 1,00 90 3
Cottons 60 8 1,30 90 3
Cottons 90 8 2,30 100 3
EasyCare 40 4 0,78 62 2 1/2
Delicates/ Silk 30 2 0,21 35 3/4
Wool 30 2 0,20 41 3/4
1
Values in accordance with the applicable version of IEC60456
Technical specifications
Technical specifications
Facts and figures for your appliance
can be found here.
Appliance height 850mm
Appliance width 600mm
Appliance depth 590mm
Weight 70kg
Maximum load capa-
city
Mains voltage 220 - 240V, 50Hz
Minimum installa-
1
8kg
10A
Water pressure ¡ Minimum: 100kPa
(1bar)
¡ Maximum:
1000kPa (10bar)
Length of the water in-
150cm
let hose
Length of the water
150cm
outlet hose
Length of the power
160cm
cord
Max. draining height 100cm
1
Depending on the appliance specifications
tion protection
Rated power 2300W
Power consumption ¡ Off mode: 0,12 W
¡ Left-on mode:
0,50W
1
Depending on the appliance specifications
1
51
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Contact data of all countries are listed in the attached service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
*9001463275*
9001463275 (990930)
en
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