Bosch Tassimo TAS 12xxUC Instruction Manual
Table of contents 1 Important safeguards
3 At a glance
3 Disposal
3 Info
4 Troubleshooting
7 Warranty
29 BSH Customer Service
30 TASSIMO Customer Service
9 Mesures de précaution
11 Présentation
11 Recyclage
11 Info
12 Dépannage
15 Garantie
29 BSH Service après vente
30 Service à la clientèle TASSIMO au Canada
18 Medidas de seguridad importantes
20 Visión de conjunto
20 Eliminación
20 Nota
21 Solución de problemas
24 Garantía
29 BSH Asistencia técnica
30 TASSIMO Asistencia técnica
Table des matières
Índice
www.tassimo.com
USA TASSIMO® Customer Service
For information and questions please contact TASSIM O®:
Internet: www.tassimo.com
Phone: 1-877-TDISCS1 (1-877-834-7271)
Mail: customer_servic e@TassimoUS.com
CA TASSIMO® Customer Service
Service à la clientèle TASSIMO® au Canada
For information and questions please contact TASSIM O®:
Internet: www.tassimo.com
Phone: 1-877-TDISCS1 (1-877-834-7271)
Mail: customerservicec a@mytassimo.com
Pour toute question ou information, communiquer avec TASSIMO® :
Internet : www.tassimo.com
Sans frais
: 1-877-TDISCS1 (1-877-834-7271)
Courriel : customerservic eca@mytassimo.com
9000 8 83 696 04/13
Service
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TAS 12xxUC
en Instruct ion manual
fr Mode d ’emploi
es Inst rucciones de uso
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en Risk of electric shock!
fr Risque de choc électrique !
es ¡Peligro de electrocución!
en Risk of burns!
fr Risque de brûlure !
es ¡Peligro de quemaduras!
29
General Reque sts and Spare Part Sales USA
BSH Home Applian ces
1901 Main Street
Irvine, CA 92614
800- 944-2904
www.boschapplianc es.com
Spare Part Sale s for Canada:
Distributeurs de pièc es autorisés au Canada :
Western Canadian Autho rized Parts Distributor:
Reliable Parts Ltd.
85 N. Bend Street
Coquitlam, BC Cana da
V3K 6N1
(800) 663 -6060
Eastern Canadian A uthorized Parts Distributor:
A P Wagner Ltd.
1035 Queens Way Ave. Unit E
Mississauga, O N , Canada
L4Y 4C1
(800) 268 -7513
Central-S ervice-Depots – S ervice après vente – Serv izio Assistenza
Service
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Save these instructions!
The TASSIMO machine uses a short
power-supply cord to prevent the cord
from tangling and to reduce the risk of
tripping over a longer cord.
Extension cords may be used if care is
exercised in their use.
If extension cord is used:
1. The marked ‘electrical rating’
(nominal voltage and nominal
current) of the electrical rating of the
extension cord should be at least as
great as the electrical rating of the
appliance.
2. The longer cord should be arranged
so that it will not drape over the
countertop or tabletop where it can
be pulled on by children or tripped
over accidentally.
3. The appliance is the grounded type.
The extension cord should be a
3prong “type 3” grounded cord.
¡
Warning
State of California
Proposition65Warnings:
This product contains chemicals known
to the State of California to cause cancer,
birth defects or other reproductive harm.
Important safeguards
A
1. Read all Instructions before using the
TASSIMO brewer.
2. Do not touch hot surfaces.
Use handles.
3. Close supervision is necessary when
the appliance is used around children.
4. Do not operate unattended.
5. Do not use the TASSIMO brewer for
purposes other than its intended use.
6. To disconnect, press On / Off switch,
then remove plug from wall outlet.
7. Unplug from outlet when not in use
and before cleaning. Allow to cool
before replacing or removing parts,
and before cleaning TASSIMO brewer.
8. Do not operate damaged TASSIMO
brewer. Do not operate appliance
with a damaged cord or plug or after
TASSIMO brewer malfunctions, or
has been dropped or damaged in
any manner. Contact the TASSIMO
Customer Service Department at
1-877-TDISCS1.
9. To protect against fire, electric shock
and injury to persons, do not immerse
cord, plug, or body of the TASSIMO
brewer in water or in any other liquid.
See use and care manual for cleaning.
10. The use of accessories or
attachements is not recommended
by the TASSIMO brewer manufacturer
and may result in fire, electric shock
or injury to persons.
11. Do not use outdoors or when standing
in damp area.
12. Do not allow cord to hang over edge
of table or countertops, or touch hot
surfaces.
13. Do not place housing, water tank or
cup stand on or near a hot gas or
electric burner, or in a heated oven.
14. Scalding may occur if brewing unit is
opened during brewing cycles.
When using electrical appliances, basic safety precautions should always be
followed, including the following:
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Important safeguards
a
! iMPOrTanT
– This appliance is designed for
domestic and not commercial use.
– Only connect and operate the
appliance in accordance with the
specifications on the rating label.
– Do not use your TASSIMO machine
if either the power cord or the
appliance is damaged.
– Use indoors at room temperature
only. Do not use more than
6560feet / 2000meters above sea
level.
– Do not let children or persons with
reduced mental or sensory abilities
or limited knowledge and experience
use the appliance, unless they are
supervised or have been instructed
in the use of the appliance by a
person who is responsible for their
safety.
– Supervise children to ensure that
they do not play with the appliance.
– In the event of a malfunction, unplug
the appliance immediately.
– To avoid potential hazards, repairs
such as replacing a damaged cord
should only be performed by our
service personnel.
– Never immerse the appliance or
power cord in water.
– Please read this instruction manual
and the short cleaning / descaling
program instructions carefully and
keep them for future reference.
– This instruction manual describes
various models.
¡
Warning
To reduce risk of fire and
electricshock:
– Do not remove the side covers.
Nouser serviceable parts inside.
– Repairs should only be carried out
byauthorized service personnel.
– Do not immerse in any liquid.
¡
CauTiOn
To avoid the risk of scalding:
– Never open the brewing unit during
the brewing, cleaning or descaling
process. Doing so could damage the
brewer and scalding may occur.
– Always wait until the Status LED
F
has stopped blinking before
attempting to open the brewing unit.
– Please note that the beverages are
very hot when dispensed.
– Please exercise caution when
opening the brewing unit and
handling the T DISC, as some
pressure may be released and the
T DISC can be hot to the touch.
– Do not use chemically softened
water! Doing so could cause excess
pressure and damage to TDISC,
which could re sult in injury if brewer
is opened before the Status LED
F
has stopped flashing.
– Do not use the TDISC more than
once.
– Do not use a damaged TDISC.
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Before reading on, please unfold the illustrations page at the start of the booklet.
1 On / Off switch
2 Start / Stop button with
display elements
a Status LED 3
b Fill water tank 2
c Descale 1
3 Brewing unit
a Lid
b TDISC support
c TDISC piercing unit
d TDISC reading window
e Beverage outlet
f Splash guard
At a glance
B
4 Removable water tank
a max mark
b ”Descaling” 1 mark
c Float
5 Storage compartment
a Yellow Service TDISC
b Brief cleaning/descaling instructions
6 Cup stand
(removable and height adjustable)
a Drip grate
b Drip tray
Disposal
g
Please check with your local municipality
on your regional disposal options.
All rights reserved.
Info
I
Bosch is the manufacturer of the
TASSIMO machine. It therefore does not
guarantee the availability of TASSIMO
T DISCs.
TASSIMO TDISCs are available at
various retailers. Also check the website
www.tassimo.com to order online and
explore even more varieties.
For TDISC inquiries, please contact
TASSIMO Customer Service at
1-877-TDISCS1 (only in the USA) or on
www.tassimo.com.
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Troubleshooting
h
The following table provides solutions for problems and glitches that may arise as you
use your TASSIMO machine. If you do not find a solution for your specific problem or
the problem persists after troubleshooting, please contact
TASSIMO Customer Service at 1-877-TDISCS1 (1-877-834-7271).
Note:
If the piercing unit or the Service TDISC are lost, they may be purchased
from TASSIMO Customer Service at 1-877-TDISCS1 (only in the USA) or on
www.tassimo.com
Problem Cause Solution
The appliance is not
working and none of the
display elements (LEDs)
are lighting.
The appliance has no power
supply.
Check to see whether the appliance is
connected to the mains.
The appliance is not
switched on.
Make sure the appliance has been switched
on.
The machine is brewing,
however there is no
beverage emerging.
The water tank is not
inserted correctly.
Check that the water tank is correctly
inserted.
The water tank was removed
during the brewing stage or
there is air in the system.
Start the cleaning process with the yellow
Service TDISC. Please refer here to the
section cFirst Time Use, Steps 2 – 14.
The float in the water tank
is stuck.
Clean the water tank and free the float.
The appliance does not
recognise the inserted
TDISC and remains
in energy-saving mode
(dimmed, lighting Status
LED3) or Status LED 3
lights up red.
No TDISC inserted. Check that a TDISC has been inserted.
The appliance does not
recognise the bar code.
Clean the TDISC reading window with a
soft, damp cloth.
Smooth out the foil of the TDISC with your
finger so that the bar code can be read.
Use a new TDISC.
If the problem persists, contact the
TASSIMO careline.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp
cloth, paying particular attention to the lid
area.
The brewing unit cannot
be securely closed.
The piercing unit or the
TDISC support has not
been correctly inserted.
Press the piercing unit into its holder using
both thumbs (until an audible click is
heard).
The TDISC has not been
correctly inserted.
Reinsert the selected TDISC. Make sure
that it is placed in the TDISC support with
the printed side facing downwards. Place
the tab of the TDISC in the slot.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp
cloth, paying particular attention to the lid
area.
Press the lid down until it audibly clicks
into place.
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Problem Cause Solution
The brewing unit cannot
be opened.
The brewing unit is still
locked.
Wait until the Status LED 3 has stopped
blinking before attempting to open the
brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill water tank 2
lightsup.
There is not enough water in
the water tank.
Fill the tank with cold, fresh water as far as
the max mark. Reinsert the water tank.
Fill water tank2 lights
up even though there
is enough water in the
water tank.
The float in the water tank
is stuck.
Clean the water tank and free the float.
The water tank is not
inserted correctly.
Check that the water tank has been
correctly inserted.
Descale 1 lights up or
starts to flash.
The appliance needs to be
descaled.
Descale the appliance. Please refer here to
the section fDescaling.
Descale 1 lights up
or starts flashing even
though decalcified water
has been used.
Even decalcified water
contains low amounts of
calcium carbonate.
Descale the appliance. Please refer here to
the section fDescaling.
Where can I obtain
descaling agents?
Special descaling agents can be obtained
from www.tassimo.com, the Bosch
customer service department (article no.
573828, for contact details, see page 29) or
from your retailer.
The quality of the crema
has deteriorated.
The beverage outlet is sticky
or dirty.
Clean the beverage outlet. Please refer here
to the section eCleaning.
Clean the brewing unit with the yellow
Service TDISC. Please refer here to the
section eCleaning.
Build-up of limescale in the
appliance.
Descale the appliance. Please refer here to
the section fDescaling.
Water is dripping from
the brewing unit.
The TDISC is damaged or
leaky.
The TDISC has not been
pierced correctly.
Do not use TDISCs more than once.
Do not use damaged TDISCs.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Remove the TDISC and clean the brewing
unit. Please refer here to the section
eCleaning.
The piercing unit has not
been inserted correctly.
Press the piercing unit into its holder using
both thumbs (until an audible click is
heard).
Troubleshooting
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Problem Cause Solution
TDISC leaked or burst. Blocked filter in TDISC
due to use of chemically
softened water.
Check that the water is not treated
with sodium based softener. If water is
chemically softened, discard water in tank,
rinse three times with non-chemically
softened water and refill. Start a cleaning
process with the Service TDISC.
Water is collecting on
the surface below the
cup stand.
This is condensation. Condensation may appear and is not
caused by any fault with the appliance.
Wipe the water away with a cloth.
The yellow Service
TDISC is damaged or
lost.
The yellow Service TDISC can be
purchased from TASSIMO Customer
Service Department at 1-877-TDISCS1
(only in the USA) or on www.tassimo.com.
The beverage quantity
does not meet your
requirements.
The TDISC bar code sends
volume information to the
appliance appropriate for
the beverage selected.
However, this information
can be individually adapted
to personal requirements.
Reduced quantity:
During the brewing process, press the
Start / Stop button to interrupt this stage.
Increased quantity:
Press and hold the Start / Stop button until
the required beverage quantity has been
reached.
Build-up of limescale in
the appliance could cause
reduced quantity.
Descale the appliance. Please refer here to
the section fDescaling.
More customer service and troubleshooting information can be found at
www.tassimo.com
Troubleshooting
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What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home
Appliances Bosch in this Statement of Limited Product Warranty applies only to the TASSIMO by
Bosch (“Bosch”) sold to you, the first using purchaser, provided that the Product was purchased:
(1) for your normal, household (non-commercial) use, and has in fact at all times only been used for
normal household purposes; (2) new at retail (not a display, “as is”, or previously returned model),
and not for resale, or commercial use; and (3) within the United States or Canada, and has at all
times remained within the country of original purchase. The warranties stated herein apply only to
the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectuate warranty
coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product
recall.
How Long the Warranty Lasts: Bosch warrants that the Product is free from defects in materials and
workmanship for a period of three hundred sixty-five days (365) days from the date of purchase. The
foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended,
or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period, Bosch or one of its
authorized service providers will repair your Product without charge to you (subject to certain
limitations stated herein) if your Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair the Product have been made without
success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s
sole discretion, for an additional charge). All removed parts and components shall become the
property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of
the original part for purposes of this warranty and this warranty shall not be extended with respect
to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective
Product only, using a Bosch-authorized service provider during normal business hours. For safety
and property damage concerns, Bosch highly recommends that you do not attempt to repair the
Product yourself, or use an un-authorized servicer; Bosch will have no responsibility or liability for
repairs or work performed by a non-authorized servicer. If you choose to have someone other than an
authorized service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME
NULL AND VOID. Authorized service providers are those persons or companies that have been
specially trained on Bosch products, and who possess, in Bosch ’s opinion, a superior reputation for
customer service and technical ability (note that they are independent entities and are not agents,
partners, affiliates or representatives of Bosch). Notwithstanding the foregoing, Bosch will not
incur any liability, or have responsibility, for the Product if it is located in a remote area (more than
100miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening,
or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would
still pay for labor and parts and ship the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time or other special charges by the service
company, assuming they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.
STATEMENT OF LIMITED PRODUCT WARRANTY
TASSIMO by Bosch
Warranty
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