Bosch SPX5ES55UC Operating Instruction
Dear Valued Customer,
Welcome and congratulations on your new Bosch® dishwasher purchase! Our German
engineers work tirelessly to craft machines with virtually silent operation, resource-saving efficiency, and optimum quality. We know you’ll be pleased.
For other premium Bosch® appliances, visit us online at:
www.bosch-home.com/us (USA)
or
www.bosch-appliances.ca (Canada)
While there, don’t forget to register your new dishwasher by clicking on the Customer
Support tab or filling out the product registration card enclosed with your new unit.
If you have any questions or comments, please contact us at: 1-800-944-2904
or write us at:
http://www.bosch-home.com/us/customer-support/contact-us.html
Table of Contents
Important Safety Instructions....................................................................2-3
Dishwasher Components............................................................................3-4
Dishwasher Setup......................................................................................5-6
Dishware Materials.......................................................................................7
Loading the Dishwasher................................................................................7
Rack Features...............................................................................................8
Dishwasher Cycles and Options....................................................................8
Wash Cycle Information................................................................................9
Operating the Dishwasher........................................................................9-10
Care and Maintenance................................................................................11
Self Help................................................................................................12-13
Customer Service.......................................................................................14
Warranty Information.................................................................................15
IMPORTANT SAFETY INSTRUCTIONS: Please READ and SAVE this information
WARNING
Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered
in this manual or for any purpose other than those explained in the following pages.
Severe product damage and/or injury could result from the use of unqualified service technicians or non-original
replacement parts. All repairs must be performed by a qualified service technician using only original equipment
factory replacement parts.
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly
installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual
unless you are certain the electrical supply has been correctly installed and the dishwasher has been properly
grounded.
Never use harsh chemicals to clean your dishwasher. Some chloride-containing products can damage your dishwasher and may present health hazards!
Only sanitizing cycles have been designed to meet the requirements of 6 for soil removal and sanitation efficacy.
There is no intention, either directly or indirectly, to imply that all cycles on a certified machine have passed the
sanitization performance test.
NOTICE
Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible
damages or consequences.
It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water
supply and the procedure to shut off the incoming power supply. See the Installation Instructions or contact your
installer for more information.
NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
WARNING: To reduce the risk of fire, electrical shock, or serious injury, observe the following:
1 This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and under-
stand all instructions before using the dishwasher.
2 This appliance must be grounded to a metal, permanent wiring system, or an equipment grounding conduc-
tor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on
the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.
3 Use this dishwasher only for its intended function, which is the washing of household dishware and kitchen-
ware.
4 Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach
of children.
2
5 When loading items to be washed:
• Locate sharp items so they are not likely to damage the door seal.
• Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
• Do not operate your dishwasher unless all enclosure panels are in place.
• Do not tamper with or override controls and interlocks.
6 Do not abuse, sit or stand on the door or dish racks of the dishwasher. 7 To reduce risk of injury, do not allow children to play in or on the dishwasher. 8 When children become old enough to operate the appliance, it is the legal responsibility of the parents/legal
guardians to ensure the children are instructed in safe practices by qualified persons.
9 Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for
two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water
system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow
from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do
not smoke or use an open flame during this time.
10 Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or
discarding.
11 To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dish-
washer.
12 Protect your dishwasher from the elements. Protect against freezing to avoid possible damage to the fill
valve. Damage caused by freezing is not covered by the warranty.
13 For a cord-connect appliance:
• This appliance must be grounded. In the event of a malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current. This
appliance is equipped with a cord having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is installed and grounded in
accordance with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can result in risk of electric shock.
Check with a qualified electrician or service representative if you are in doubt whether the
appliance is properly grounded. Do not modify the plug provided with the appliance, if it will
not fit the outlet, have a proper outlet installed by a qualified electrician.
Dishwasher Components
Top rack
Top rack spray arm
Tablet collecting tray
Bottom rack spray arm
Salt container
Filter system
Silverware basket
Bottom rack
Rinse aid dispenser
Detergent dispenser
3
Wash Cycles Additional Features
Model Heavy Auto Normal Rinse
SPE5ES55UC X X X X 3-step RackMatic® X X X X
SPX5ES55UC X X X X 3-step RackMatic® X X X X X
SPV5ES53UC X X X X 3-step RackMatic® X X X X X
Adjustable
Top Rack
Delay
Start
Flip
Tines
Half Load
Option
InfoLight
Sanitize
Option
SPE5ES55UC
A
B
C
SPX5ES55UC
SPV5ES53UC
A
A
BC
BC
4
Dishwasher Setup
Water Softening System
Your dishwasher requires soft water to ensure proper washing results and is
equipped with an internal water softening system. However, if you have a
household water softening system, the internal system provided is not
needed.
For the water softening system to function properly, it will need to use dishwasher water softening salt. The amount of salt dispensed can be set from
“H:00” to “H:07”. Salt is not required at H:00 (default factory setting). The
amount of salt required depends on the degree of hardness of your tap
water. See
1
Open the door (top controls only) and turn the unit on using the
Table 1
button.
2 Hold down the “A” button (see page 4) and press [START] until the
display indicates “H:00”.
3 Release both buttons and press the “C” button to select the desired
setting.
4 Save the selected setting by pressing [START] and close the door (top controls only).
Using the water hardness test strip
.
[ON/OFF]
Dip the test strip into tap water for a second. Shake
off excess water and wait approximately 1 minute
before comparing results.
After 1 minute the
test strip will show
you the correct
setting
0 H:00 no
1 H:00 no
2 H:02 yes
3 H:04 yes
4 H:06 yes
Setting of
internal water
softener
Fill water
softener with
Salt
Refill the salt container, using a funnel to pour, right before turning on the unit to
ensure that salt overflow is immediately washed away. This prevents corrosion.
See Figure 1.
1 Open the screw cap of the salt container. 2 Fill the container with water (only required when turning on the unit for the
first time).
3 Add dishwasher salt until the water is displaced and runs out.
”
4 Refill with salt as soon as the “Refill Salt
Notice: Never fill the salt dispenser with detergent. It will destroy the water soft-
ening system. To prevent corrosion, refill with salt and immediately begin any cycle.
or “Salt” LED is lit.
salt?
Figure 1
Note: Do not use salt tablets or any salt other than dishwasher water softening salt.
For more information about ordering salt please contact Customer Service.
5
Detergent
Use only detergent specifically designed for dishwashers.
Note: To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher.
The dishwasher uses less water than most, therefore, less detergent is
required. With soft water, 1 tablespoon (15ml) of detergent will clean most
loads. The detergent dispenser cup has lines that measure detergent (Figure
2) to 1 tablespoon (15ml) and 2 tablespoons (25ml). 3 tablespoons (45ml) of
detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use 15ml (1 tbsp) of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure
the amount of detergent recommended in Table 2.
To Close:
• Place finger as shown in Figure 3.
• Slide door closed and press down firmly until it clicks.
To Open:
• To open the cover, push the button as shown in Figure 4.
• Cover will slide open.
Figure 2
3 Tbsp. Max.
2 Tbsp. (25ml)
1 Tbsp. (15ml)
Figure 3
Table 2- Recommended Detergent Amount
Wash Cycle
Heavy
Auto 25-45ml
Normal 25-45ml
Rinse None None None
Hard Water/
Heavy Soil
45ml
3 tbsp
1.75-3 tbsp
1.75-3 tbsp
Medium Water/
Medium Soil
45ml
3 tbsp
25ml
1.75 tbsp
25ml
1.75 tbsp
Soft Water/
Little Soil
25-45ml
1.75-3 tbsp
15-25ml
1-1.75 tbsp
15-25ml
1-1.75 tbsp
Rinse Aid
To achieve proper drying, always use a liquid rinse aid, even if your detergent
contains a rinse aid or drying additive.
Note: The dishwasher indicates low rinse aid by turning on the “Refill Rinse Aid”
or “Add Rinse Aid” LED in the display.
If this light is on, you need to refill the rinse aid dispenser by following the directions below.
Adding Rinse Aid
Figure 4
Figure 5
Add liquid rinse aid to the dispenser until the reservoir is full (see Figure 5).
Wipe up any excess rinse aid that may puddle when the dispenser reservoir is
full. The indicator light will go out a few moments after the dishwasher door
is shut. See page 9 for how to adjust the amount of rinse aid dispensed.
6
Dishware Materials
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher safe and should be hand washed; others require special loading.
Recommended
Aluminum: Colored anodized aluminum may fade over time. Minerals in your water may cause the alu-
minum to darken or spot. This can usually be removed with a soap-filled steel wool pad.
China, Crystal, Stoneware: Some hand-painted utensils may discolor, fade or spot. Hand wash these
utensils. Position fragile glassware so that it will not fall over or come in contact with other utensils
during the wash cycle.
Glass: Milk glasses may discolor or become yellow.
Non-stick Coatings: Apply a light coating of vegetable oil to non-stick surfaces after drying.
Plastics: Make sure the plasticware is dishwasher safe.
Stainless Steel, Sterling Silver and Silver Plates: Load these so they do not come in contact with
other metals.
Not Recommended
Acrylic: Crazing, small cracks throughout the acrylic, may occur.
Adhesive-Joined Pieces: Adhesives that join materials such as plastic, wood, bone, steel, copper, tin,
etc. may loosen.
Bone-Handled Utensils: Handles may separate.
Iron: Iron will rust. Hand wash and dry immediately.
Non-Dishware Items: Your dishwasher is intended for use in cleaning ONLY standard household dish-
ware and kitchenware.
Pewter, Brass, Bronze: These items will tarnish. Hand wash and dry immediately.
Tin: Tin will stain. Hand wash and dry immediately.
Wood: Wooden bowls, wooden utensils and utensils with wooden handles can crack, warp and lose
their finish.
Loading the Dishwasher
Do not pre-wash items with loosely attached soiling. Remove all food particles, bones, toothpicks and
excessive grease. Items having burned-on, baked-on or starchy soils may require some pretreatment.
Refer to the Dishware Materials section above for more information about dishware suitability.
Load only dishwasher safe items into the dishwasher. Load dishes in the dishwasher racks so the
insides of bowls, pots and pans are facing the spray arms as shown. Avoid nesting and contact points
between dishes. Separate items of dissimilar metals.
Top Rack
Bottom Rack
Silverware Basket
7
Rack Features
Flip Tines
The racks consist of tines that can be folded down depending on what you
may need to load in the rack. To fold down, grasp the folding tine and
release from notch. Push folding tine downward to desired position as
shown in Figure 6.
Figure 6
1
2
3-Step RackMatic®
The height of the upper rack can be adjusted in 3 steps to create more space.
1 Pull the empty top rack out of the dishwasher until it stops. 2 To lower the rack, push the lever inward then upward. 3 To raise, hold the emtpy rack by the sides and lift up.
Note: Before pushing the top rack into the dishwasher, ensure the rack height
is the same on both sides. If the height is not the same on both sides, the dishwasher door will not shut and the top rack spray arm will not connect to the
water inlet.
Figure 7
Dishwasher Cycles and Options
Wash Cycles
Heavy: Best for cleaning items with baked-on food or grease. These dishes would normally require soaking.
Auto: This is the most flexible cycle and is a good choice for everyday use. With our most complex soil
sensing capability, this cycle is perfect for use with mixed loads of dishware with varying amounts of
food soil.
Normal: Thoroughly cleans a full load of normally soiled dishes.
Note: The Energy Guide Label was based on this soil sensing cycle with all available options turned off. As
prescribed in the energy test procedure, the unit was tested without any Rinse Aid in the Rinse Aid dispenser. A single dose of detergent was used in the Detergent Dispenser, with no detergent used in the prewash. The test was conducted with the upper rack in the highest position.
Rinse: Allows you to rinse food soil off of a partial load and hold them in the dishwasher until you are
ready to run a full load.
Wash Cycle Options
Delay Start: Allows you to delay the start time of your dishwasher in one hour increments up to 24 hours.
Half Load: In the Heavy, Auto and Normal wash cycles, the Half Load option can reduce the energy and
water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s
capacity. To activate, select the Half Load button in addition to any of the three cycles listed above.
Sanitize: The Sanitize feature is available only in the Heavy, Auto and Normal cycles. Select one of these
cycles, press the “Sanitize Option” button and then press Start to activate the Sanitation features. The
sanitize LED will light when sanitation requirements are met. The technical sanitation measures may also
improve the drying results.
Note: The dishwasher automatically defaults to Auto when turned off and back on. If you used the sanitize option in your last cycle, the dishwasher will default to Auto with the Sanitize option selected when you turn it on.
8
Wash Cycle Information
The cycle times in this Use and Care Manual are based on normal soil loads and 120°F incoming water and will vary based on your actual conditions.
Table 3 - Wash Cycle Information
Heavy Auto Normal Rinse
cycle time 110-125 min 105-129 min 95-119 min 9 min
cycle time with Half Load option 110 min 95-105 min 90-99 min --
cycle time with Sanitize option 125-145 min 120-140 min 115-130 min --
water consumption 16.7-21.9 L
4.4-5.8 gal
wash temperature 66-71°C
151-160°F
rinse temperature 72°C
162°F
11.1-20.0 L
2.9-5.3 gal
55-66°C
131-151°F
70°C
158°F
8.2-16.3 L
2.2-4.3 gal
50-55°C
122-131°F
65-69°C
149-156°F
4.0 L
1.0 gal
incoming
incoming
incoming
incoming
Note: Only sanitizing cycles have been designed to meet the requirements of 6 for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.
Operating the Dishwasher
Start the dishwasher
1
Open the door (top controls only) and press the [
2 Select a cycle and desired options. 3 Press [Start] and close the door (top controls only) to begin the cycle.
Cancel a cycle
1 Open the door just far enough to expose the control panel (top controls only). Be careful of hot water
that may splash out.
2 Press and hold the [Start] button for approximately 3 seconds until the display reads “0:01”. 3 Close the door (top controls only). Wait about 1 minute while the dishwasher drains. 4 Open the door (top controls only) and press the [On/Off] button.
On/Off]
button. The LED of the last selected cycle flashes.
Interrupt a cycle
1 Open the door just far enough to expose the control panel. Be careful of hot water that may splash out
(top controls only).
2 Press the [On/Off] button to turn the unit off. 3 To resume the cycle, press the [On/Off] button and close the dishwasher door (top controls only).
Setting the amount of rinse aid
The amount of rinse aid dispensed can be set from “r:00” to “r:06”.
To change the setting:
1 Open the door (top controls only) and press the [On/Off] button. 2 Hold down the “A” button (see page 4) and press [Start] until the display indicates “H:00”. 3 Release both buttons. 4 Press the “A” button until the display shows “r:04”. 5 Press the “C” button to select the desired setting.
“r:00” = dispenser is OFF
“r:01” = lowest setting
“r:02” = low setting
“r:03” = medium setting
“r:04” = medium/high setting
“r:05” = high setting
“r:06” = highest setting
6 Press [Start] to save the setting and close the door (top controls only).
9
Delay Start
You can delay the start of the cycle in one hour increments up to 24 hours.
To set delay start:
1 Open the door (top controls only) and press the [On/Off] button. 2 Press the [+] button until the display jumps to “h:01”. 3 Press the [+] or [-] button until the displayed time corresponds with your requirements.
h:01 = 1 hour delay
h:24 = 24 hour delay
4 Press [Start] to activate delay start and close the door (top controls only).
To cancel delay start:
1 Press the [+] or [-] button until “h:00” is indicated on the digital display. 2 Press and hold [Start] for 3 seconds to cancel the cycle. You may now start a new cycle.
InfoLight® (model dependent - top controls only)
An LED illuminates the floor to indicate the unit is running. If the appliance is installed at eye-level, the
LED is not visible.
To change the setting:
1 Open the door and press the [On/Off] button. 2 Hold down the “A” button (see page 4) and press [Start] until the display indicates “H:00”. 3 Release both buttons. 4 Press the “A” button until the display shows “1:01”.
5 Press the “C” button to switch between “1:01” = ON and “1:00” = OFF and press [Start] to save.
Cycle Completion Signal (model dependent - top controls only)
1 Open the door and press the [On/Off] button. 2 Hold down the “A” button (see page 4) and press [Start] until the display indicates “H:00”. 3 Release both buttons. 4 Press the “A” button until the display shows “b:02”. 5 Press the “C” button to increase or decrease the tone “b:00” = OFF and “b:03” = LOUDEST 6 Press [Start] to save setting and close the door.
Intensive Drying
The final rinse uses a higher temperature which improves the drying results. The running time may increase slightly.
To turn intensive drying on:
1 Open the door (top controls only) and press the [On/Off] button. 2 Hold down the “A” button (see page 4) and press [Start] until the display indicates “H:00”. 3 Release both buttons. 4 Press the “A” button until the display shows “d:00”. 5 Press the “C” button to turn intensive drying on or off. “d:01” = ON and “d:00” = OFF 6 Press [Start] to save setting and close the door (top controls only).
Auto Power Off
To save energy, the dishwasher is turned off 1 minute after the wash cycle ends. Auto Power Off can be
adjusted from P:00 to P:02.
To change the factory setting (P:01):
1 Open the door (top controls only) and press the [On/Off] button. 2 Hold down the “A” button and press [Start] until the display indicates “H:00”. 3 Release both buttons. 4 Press the “A” button until the display indicates “P:01”. 5 Press the “C” button until the display corresponds with your requirements.
P:00 = dishwasher does not turn off automatically
P:01 = dishwasher turns off automatically after 1 minute
P:02 = dishwasher turns off automatically after 120 minutes (2 hours)
6 Press [Start] to save the setting and close the door (top controls only).
10
Care and Maintenance
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents
future problems.
Overall condition of the machine
Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any consequential damage.
Regularly wipe the front of the appliance with a damp cloth - water and a small
amount of liquid soap is adequate. Do not use sponges with a rough surface or
abrasive detergents, as these could scratch the surfaces.
Stainless steel appliances: To prevent corrosion, avoid using sponge cloths.
Clean the outer edges of the inside door panel regularly to remove debris that may
collect from normal loading. If spots begin to appear on the stainless steel, make
sure the rinse agent is full and functioning properly.
Filters
The filter system consists of a coarse filter, a flat fine filter and a micro filter. The
filters keep large foreign objects in the rinsing water away from the pump. Foreign
objects may occasionally block the filters.
Check the filters for residue by:
• Unscrew the filter cylinder as illustrated in Figure 8-9 and take out the filter system.
• Remove any residue and clean filters under running water.
• Reinstall filter system in reverse sequence and ensure that the arrow marks are
facing each other after locking it into place.
Spray Arms
Check spray arms for grease and limescale deposits.
If you find such deposits:
• Fill detergent dispenser with detergent and start
the appliance without utensils in the cycle with the
highest rinsing temperature (see wash cycle information table).
• Clean the appliance with detergents/ appliance
cleaners which are particularly suitable for use
with dishwashers.
• Unscrew the spray arms and inspect as shown in
Figure 10.
1
2
1
2
Figure 10
Waste water pump
Large food remnants in the rinsing water not retained by the filters may block the
waste water pump. The rinsing water does not get pumped out and covers the filters.
In this case:
• Disconnect the appliance from the power supply.
• Remove the filters.
• Scoop out standing water - use a sponge if necessary.
• Using a spoon, pry off the pump cover (see Figure 11-12) until it clicks, then grip
the cover and pull upward until it resists and then pull forward.
• Check inner compartment and remove any foreign objects.
• Place cover in the original position, press down and engage.
• Reinstall filters.
Figure 8
Figure 9
Figure 11
Figure 12
2
1
3
Klick
11
Self Help
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The
following information may help you with a dishwasher problem without involving a repair professional.
Problem Cause Action
Dishwasher
does not start
Dishwasher
beeping (end
of cycle signal)
Display does
not illuminate
or console
lights are not
on
Dishwasher
seems to run
a long time
1. Door may not be properly latched
2. Unit may not be turned on
3. Unit not reset or previous cycle not completed
4. Delay start engaged
5. Interruption of electrical power supply to dishwasher or blown fuse
6. The door may have been closed without first
selecting a cycle
7. Water supply may not be turned on
1. Default factory settings alert the customer that
the cycle is complete by beeping (top controls
only). This feature can be deactivated if so
desired
1. A fuse may have been blown or circuit breaker
tripped
2. Door not closed or latched
Note: For models with controls on top of the
door, the display only illuminates when the door
is opened and controls are visible
1. Incoming water is not warm enough
2. Cycle time can vary due to soil and water conditions
3. Rinse aid dispenser is empty
4. Dishwasher connected to cold water supply
Note: Refer to “Wash Cycle Information” section
(page 9) in this manual for typical cycle lengths
1. Shut the door completely
2. Press the main power switch to turn unit on
3. To reset, refer to “Operating the Dishwasher”
(page 9) in this manual
4. To reset, refer to “Delay Start” section (page 10)
in this manual
5. Check circuit breaker
6. Select a cycle, press start and close the door
7. Check and turn on water supply
1. To adjust the volume or deactivate, refer to the
“Cycle Completion Signal” section (page 10) in
this manual.
1. Check the fuse or circuit breaker box and
replace the fuse or reset the breaker if necessary
2. Ensure door is properly latched and completely
closed
1. Before starting a cycle, run hot water faucet at
the sink closest to the dishwasher
2. Sensors in the dishwasher automatically
increase the cycle time to ensure a good wash
when heavy soil is detected
3. Add rinse aid (page 6)
4. Verify dishwasher is connected to hot water supply plumbing
Dishes are not
getting clean
enough
Dishes are not
getting dry
enough
1. Spray arm movement obstructed
2. Spray arm nozzles clogged
3. Improper use of detergents
4. Filters could be clogged
5. Dishes are nested or loaded too close together
6. Selected wash cycle is not suitable for food soil
conditions
1. Rinse aid dispenser is empty
2. Improper loading of dishes
3. Selected cycle does not include drying
Note: Plastic or Teflon do not typically dry as well
as other items due to their inherent properties
1. Ensure that spray arm movement is not blocked
by hand rotating spray arms before starting cycle
2. Remove the spray arms and clean according to
the “Care and Maintenance” section (page 11) of
the manual
3. Increase or decrease detergent depending on
the water hardness (refer to Table 1)
4. Clean the filters according to the “Care and
Maintenance” section (page 11) of the manual
5. Rearrange load such that water spray can reach
all items in the dishwasher - see “Loading the Dishwasher” section (page 7) of the manual
6. Refer to “Wash Cycle Information” section (page
9) of the manual
1. Add rinse aid - the use of rinse aid improves drying
2. Rearrange load to ensure items are not nesting
(see “Loading the Dishwasher” section on page 7
of the manual)
3. Rinse and Hold setting does not include drying
Note: Santitize option and Intensive Drying feature
also improve drying performance.
12
Problem Cause Action
Odor 1. Food debris is present at the bottom of the
dishwasher
2. Food particles are present near the door seal
3. Dishes left in unit too long before running a
cycle
4. Residual water is present at the bottom of the
dishwasher
5. Drain hose is obstructed
Dishwasher
not filling with
water
Water leaks 1. Suds
1. Restriction in the water supply system
2. Previous wash cycle was not completed
3. Delay start is active
2. Door seal could be pulled away from track
3. Condensation vent is blocked
4. Improper installation
1. Remove the filters and clean according to the
“Care and Maintenance” section (page 11) of the
manual
2. Refer to “Care and Maintenance” section (page 11) of
the manual
3. Run a Rinse cycle if you do not intend to immediately wash the dishes
4. Ensure the unit has completely drained from the
last cycle
5. Remove any obstructions from the drain hose by
calling qualified personnel.
Note: If odor still persists, run the Normal cycle
until it flushes and interrupt the cycle and place an
8oz. cup of distilled white vinegar solution on the
top rack and then finish the cycle.
1. Ensure that the water supply valve (typically
located under kitchen sink) is open and check that
the water supply line has no kinks or clogs
2. Refer to the “Operating the Dishwasher” section
(page 9) of the manual.
3. Cancel the delay start or wait until delay start
time completes
1. Wrong type of detergent results in suds and leaks use only dishwasher detergents. If suds still persist,
add one tablespoon of vegetable oil at the bottom of
the dishwasher and run the desired cycle.
2. Ensure the door seal is in the track
3. Ensure that condensation vent is not blocked
4. Have proper installation verified by qualified personnel (water supply, drain system, leveling, plumbing)
Tub stains 1. Stains on the dishwasher interior are due to
water hardness
2. Silverware in contact with tub
Streaks on
glassware or
residue on the
dishes
Fascia panel
discolored or
marked
Noise during
wash cycle
Detergent dispenser cover
will not shut
1. Incorrect rinse agent setting 1. Depending on the hardness of water, adjust the
1. Abrasive cleaner used 1. Use mild detergents with soft damp cloth
1. Dishes may not be arranged properly
1. Improper operation of detergent cover
2. Previous cycle has not been finished or rest or
cycle or interrupted
1. Concentrated lemon juice can reduce the build
up of hard water stains. Run a Normal cycle until it
flushes and interrupt the cycle and then place an
8oz. cup of the concentrated lemon solution on
the top rack and finish the cycle. This can be done
periodically to avoid build up.
2. Ensure that silverware does not make contact
with the tub while running a cycle.
rinse agent dispenser. Refer to “Dishwasher
Setup” (page 5) section in the manual
1. Water circulation sound is normal, but if you suspect
items are banging into each other or into the spray
arms, refer to the “Loading the Dishwasher” section
(page 7) of the manual for optimal arrangement.
1. Refer to “Detergent” section (page 6) of the
manual for instructions on opening and closing the
dispenser
2. Refer to the “Operating the Dishwasher” section
(page 9) of the manual
Unable to
select desired
cycle
1. Previous cycle has not finished 1. Refer to the “Operating the Dishwasher” section
(page 9) of the manual
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Customer Service
Your Bosch® dishwasher requires no special care other than that described in the Care and Maintenance section of
this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help
section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not
attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your Bosch® dishwasher and are not pleased with the service you have received,
please take the following steps until the problem is corrected to your satisfaction:
1 Call us at 1-800-944-2904 2 Contact Customer Service from our web site:
www.bosch-home.com/us or www.bosch-appliances.ca
3 Contact your installer or the Bosch® Authorized Service Contractor in your area. 4 Write us:
http://www.bosch-home.com/us/customer-support/contact-us.html
Please be sure to include your model information as well as an explanation of the problem and the date it started.
You will find the model and serial number information on the label located on the edge of the dishwasher door.
Please make a copy of your invoice and keep it with this manual. The customer may be asked to show proof of pur-
chase in order to verify eligibility for warranty service.
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