Bosch SPS2IKW04E Instructions for Use

Dishwasher

SPS2IKW04E

[en] User manual

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en

Table of contents

Safety...............................................4

General information..........................4

Intended use.....................................4

Restriction on user group.................4

Safe installation ................................5

Safe use ...........................................6

Damaged appliance .........................8

Risk to children ................................8

Preventing material damage ........10

Safe installation ..............................10

Safe use .........................................10

Environmental protection and

saving energy................................11

Disposing of packaging .................11

Saving energy.................................11

AquaSensor....................................11

Installation and connection..........11

Scope of supply .............................11

Installing and connecting the ap-

pliance ............................................12

Drainage connection ......................12

Drinking water connection .............12

Electrical connection ......................13

Familiarising yourself with

your appliance...............................14

Appliance .......................................14

Controls ..........................................15

Programmes ..................................17

Information for test institutes ..........18

Favourite ....................................18

Additional functions .....................18

Features.........................................19

Top basket......................................19

Bottom basket ................................20

Cutlery basket ................................20

Etagere ...........................................20

Knife shelf.......................................21

Basket heights................................21

Before using for the first time ......21

Performing the initial configura-

tion..................................................21

Water softening system................21

Overview of water hardness set-

tings................................................22

Setting the water softening sys-

tem .................................................22

Special salt .....................................22

Switching off the water softening

system ............................................23

Regeneration of the water

softening system ............................24

Rinse aid system...........................24

Rinse aid ........................................24

Setting the amount of rinse aid......25

Switching the rinse aid system

off ...................................................25

Detergent .......................................25

Suitable detergents ........................25

Unsuitable detergents ....................27

Information on detergents ..............27

Adding detergent ...........................27

Tableware ......................................28

Damage to glass and tableware ....28

Arrange tableware ..........................29

Removing tableware.......................30

Basic operation .............................30

Opening appliance door ................30

Switching on the appliance ............30

Setting a programme .....................30

Setting additional functions ............30

Setting timer programming ............30

Starting the programme .................31

Interrupting programme .................31

2

en

Terminate programme....................31

Switching off appliance ..................31

Basic settings................................32

Overview of basic settings .............32

HomeConnect ..............................33

HomeConnect quick start .............34

HomeConnect settings..................34

Remote start ...............................34

Remote Diagnostics ......................35

Software update .............................35

Data protection...............................35

Declaration of Conformity...............35

Cleaning and servicing.................36

Cleaning the tub .............................36

Cleaning products ..........................36

Tips on appliance care...................36

Machine Care .............................36

Filter system ...................................37

Cleaning spray arms ......................38

Troubleshooting............................40

Error code / Fault display / Sig-

nal...................................................40

Washing results..............................41

Home Connect problem.................48

Information on display panel..........48

Malfunctions ...................................48

Mechanical damage.......................49

Noise ..............................................50

Clean wastewater pump.................51

Customer Service..........................52

Product number (E-Nr.), produc­tion number (FD) and consecut-

ive numbering (Z-Nr.) .....................53

AQUA-STOP guarantee ..................53

Technical specifications...............53

Information regarding Free and

Open Source Software ...................54

Transportation, storage and

disposal .........................................51

Removing the appliance ................51

Protect appliance from frost...........51

Transporting the appliance ............52

Disposing of old appliance ............52

3

en Safety

Safety

Please read the safety information to ensure that you use the ap­pliance safely.

General information

You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you

use the appliance safely and efficiently.

¡ This manual is intended for the user of the appliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe

for future reference or for the next owner.

¡ Check the appliance after unpacking it. Do not connect the ap-

pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:

¡ As specified in this instruction manual.
¡ For cleaning household tableware.
¡ In private households and in enclosed spaces in a domestic en-

vironment.

¡ Up to an altitude of max. 4000m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.

4

Safety en

Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised.
Keep children under the age of 8 years away from the appliance
and power cable.

Safe installation

Follow these safety instructions when installing the appliance.

WARNING‒Risk of injury!

Improper installation may cause injury.

▶

When installing and connecting the appliance, follow the in­structions in the manual and installation instructions.

WARNING‒Risk of electric shock!

Improper installation is dangerous.

▶

Connect and operate the appliance only in accordance with
the specifications on the rating plate.

▶

Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.

▶

The protective conductor system of the domestic electrical
installation must be properly installed.

▶

Never equip the appliance with an external switching
device, e.g. a timer or remote control.

▶

When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.

▶

When installing the appliance, check that the power cable is
not trapped or damaged.

WARNING‒Risk of fire!

It is dangerous to use an extended power cord and non-ap­proved adapters.

▶

Do not use extension cables or multiple socket strips.

▶

If the power cord is too short, contact Customer Service.

▶

Only use adapters approved by the manufacturer.

5

en Safety

WARNING‒Risk of electric shock!

Cutting through the supply hose or immersing the Aqua-Stop
valve in water is dangerous.

▶

Never immerse the plastic housing in water. The plastic
housing on the supply hose contains an electric valve.

▶

Never cut through the supply hose. The supply hose con­tains electric power cables.

WARNING‒Risk of burns!

If the appliance is not installed properly, this may result in
burns.

▶

With free-standing appliances, ensure that they are installed
with the back panel against a wall.

Safe use

Follow these safety instructions when using the appliance.

WARNING‒Risk of serious harm to health!

Failure to comply with safety instructions and directions for
use on packagings of detergent and rinse aid products may
cause serious harm to health.

▶

Follow the safety instructions and directions for use on the
packagings of detergent and rinse aid products.

WARNING‒Risk of explosion!

¡ Adding solvents to the interior of the appliance may cause ex-

plosions.

▶

Never add solvents to the interior of the appliance.

¡ Highly caustic alkaline or highly acidic cleaning agents in con-

junction with aluminium parts in the interior of the appliance
may cause explosions.

▶

Never use highly caustic alkaline or highly acidic cleaning
agents, in particular commercial or industrial products, in
conjunction with aluminium parts (e.g. grease filters of ex­tractor hoods or aluminium pans), e.g. for the Machine Care
programme.

6

Safety en

WARNING‒Risk of injury!

¡ Leaving the appliance door open may result in injury.

▶

Only open the appliance door to load or unload tableware
in order to prevent accidents, e.g. through tripping.

▶

Do not sit or stand on the appliance door when open.

¡ Knives and utensils with sharp points can cause injuries.

▶

Arrange knives and utensils with sharp points in the cutlery
basket with the points downwards, on the knife shelf or in
the cutlery drawer.

WARNING‒Risk of scalding!

If you open the appliance door while the programme is run­ning, hot water may splash out of the appliance.

▶

Open the appliance door carefully if the programme is still
running.

WARNING‒Risk of tipping!

Overfilling the Baskets may cause the appliance to tip up.

▶

Never overfill the Baskets with free-standing appliances.

WARNING‒Risk of electric shock!

¡ An ingress of moisture can cause an electric shock.

▶

Only use the appliance in enclosed spaces.

▶

Never expose the appliance to intense heat or humidity.

▶

Do not use steam- or high-pressure cleaners to clean the
appliance.

¡ If the insulation of the power cord is damaged, this is danger-

ous.

▶

Never let the power cord come into contact with hot appli­ance parts or heat sources.

▶

Never let the power cord come into contact with sharp
points or edges.

▶

Never kink, crush or modify the power cord.

7

en Safety

Damaged appliance

Follow the safety instructions if the appliance is damaged.

WARNING‒Risk of electric shock!

¡ If the appliance or the power cord is damaged, this is danger-

ous.

▶

Never operate a damaged appliance.

▶

Never operate an appliance with a cracked or fractured sur­face.

▶

Never pull on the power cord to unplug the appliance. Al­ways unplug the appliance at the mains.

▶

If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.

▶

Call Customer Service. →Page52

▶

Repairs to the appliance should only be carried out by
trained specialist staff.

¡ Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out by
trained specialist staff.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be
replaced with a special connection cable, which is available
from the manufacturer or his Customer Service.

Risk to children

Follow the safety instructions if there are children in your home.

WARNING‒Risk of suffocation!

¡ Children may put packaging material over their heads or wrap

themselves up in it and suffocate.

▶

Keep packaging material away from children.

▶

Do not let children play with packaging material.

¡ Children may breathe in or swallow small parts, causing them

to suffocate.

▶

Keep small parts away from children.

▶

Do not let children play with small parts.

8

Safety en

WARNING‒Risk of harm to health!

Children can lock themselves in the appliance, thereby putting
their lives at risk.

▶

With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.

WARNING‒Risk of crushing!

With higher-level appliances, children can become crushed
between the appliance door and cabinet doors underneath.

▶

Keep an eye on children when opening and closing the ap­pliance door.

WARNING‒Risk of chemical burns!

Rinse aid and detergent may cause chemical burns to the
mouth, throat and eyes.

▶

Keep children away from detergent and rinse aid products.

▶

Keep children away from the appliance when open. The wa­ter in the interior of the dishwasher is not drinking water. It
may contain residues of detergents and rinse aid.

WARNING‒Risk of injury!

Children may get their fingers caught in the slots of the tablet
collecting tray and injure themselves.

▶

Keep children away from the appliance when open.

WARNING‒Risk of suffocation!

Children may become trapped in the appliance and suffocate.

▶

Use the childproof lock if fitted.

▶

Never let children play with or operate the appliance.

9

en Preventing material damage

Preventing material damage

Preventing material dam­age

Follow these instructions to prevent
material damage to your appliance,
accessories or other objects in your
kitchen.

Safe installation

Follow the instructions when installing
the appliance.

ATTENTION!

¡ Improper installation of the appli-

ance may cause damage.

▶

If the dishwasher is installed
above or below other domestic
appliances, follow the informa­tion on installation in combina­tion with a dishwasher in the in­stallation instructions for the in­dividual appliances.

▶

If there is no information or if the
installation instructions do not in­clude the relevant information,
contact the manufacturer of
these appliances to check that
the dishwasher can be installed
above or below these appli­ances.

▶

If no information is available
from the manufacturer, the dish­washer should not be installed
above or below such appli­ances.

▶

To ensure the safe operation of
all domestic appliances, con­tinue following the installation in­structions for the dishwasher.

▶

Do not install the dishwasher un­der a hob.

▶

Do not install the dishwasher
near heat sources, e.g. radiat­ors, heat storage tanks, ovens
or other appliances that gener­ate heat.

¡ Modified or damaged water hoses

may result in material damage and
damage to the appliance.

▶

Never kink, crush, modify or cut
through water hoses.

▶

Only use the water hoses sup­plied with the appliance or genu­ine spare hoses.

▶

Never re-use water hoses that
have been used before.

¡ If the water pressure is too high or

too low, this may impair function­ing of the appliance.

▶

Make sure that the water pres­sure in the water supply system
is min. 50kPa (0,5bar) and
max. 1000kPa (10bar).

▶

If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.

Safe use

Follow the instructions when using
the appliance.

ATTENTION!

¡ Escaping water vapour can dam-

age fitted units.

▶

When the programme ends,
leave the appliance to cool
down for a while before opening
the door.

¡ Special salt can damage the tub

due to corrosion.

▶

To make sure that any special
salt that escapes is washed out
of the tub, add the special salt
to the dispenser for special salt
immediately before the pro­gramme starts.

¡ Detergent may damage the water

softening system.

▶

Only fill the dispenser of the wa­ter softening system with special
dishwasher salt.

10

Environmental protection and saving energy en

¡ Unsuitable cleaning agents may

damage the appliance.

▶

Do not use a steam cleaner.

▶

So as not to scratch the finish
on the appliance, do not use
sponges with a rough surface or
abrasive cleaning agents.

▶

To prevent corrosion, do not use
sponge cloths on dishwashers
with a stainless steel front or
rinse such cloths thoroughly
several times before using them
for the first time.

Environmental protection and saving energy

Environmental protection
and saving energy

Help protect the environment by us­ing your appliance in a way that con­serves resources and by disposing of
reusable materials properly.

Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.

▶

Sort the individual components by
type and dispose of them separ­ately.

Information about current disposal
methods are available from your
specialist dealer or local authority.

Saving energy

If you follow these instructions, your
appliance will use less electricity and
less water.

Use the Eco50° programme.

The Eco50° programme is en­ergy-efficient and environmentally
friendly.
→"Programmes", Page17

AquaSensor

The AquaSensor is an optical meas­uring device (light barrier) which
measures the turbidity of the rinsing
water. You can save water with the
AquaSensor.
Use of the AquaSensor depends on
the programme. If the soiling level is
high, the rinsing water is drained off
and replaced with fresh water. If the
soiling level is lower, the rinsing wa­ter is used in the next wash cycle, so
reducing water consumption by 3-6
litres. In the automatic programmes
the temperature and run time are ad­ditionally adjusted to the level of soil­ing.

Installation and connection

Installation and connec­tion

To ensure proper operation, connect
the appliance to the power and water
supply correctly. Observe the spe­cified criteria and the installation in­structions.

Scope of supply

After unpacking all parts, check for
any damage in transit and complete­ness of the delivery.
If you have any complaints, contact
the dealer who sold you the appli­ance or our Customer Service.

Note:The appliance was tested at
the factory to check it is in working
order. It is possible that water has left
marks on the appliance. These
marks will disappear after the first
wash cycle.

The delivery consists of the following:

¡ Dishwasher
¡ Operating instructions
¡ Installation Instructions

11

en Installation and connection

¡ Warranty
¡ Installation material
¡ Mains cable
¡ Quick reference guide

Installing and connecting the ap­pliance

You can position your built-under or
integrable appliance in a fitted kit­chen between wooden and plastic
walls. If you subsequently install your
dishwasher as a free-standing appli­ance, you must stop it from tipping
over, e.g. by screwing it to the wall or
installing it under a continuous work­top that is securely connected to ad­jacent cabinets.

1. Follow the safety instructions.

→Page4

2. Follow the instructions for electrical

connection. →Page13

3. Check the Scope of supply and

the condition of the appliance.

4. Consult the installation instructions

for the installation dimensions re­quired.

5. Make the appliance level using the

height-adjustable feet.
Make sure that the appliance is

standing on the floor securely.

6. Install the drainage connection.

→Page12

7. Install the drinking water connec-

tion. →Page12

8. Connect the appliance to the

power supply.

Drainage connection

Connect your appliance to drainage
connection so dirty water is dis­charged via the wash cycle.

Installing the drainage connection

1. Consult the installation instructions

supplied for the steps required
here.

2. Connect the wastewater hose to

the outlet connection of the siphon
using the enclosed parts.

3. When doing so, check that the

wastewater hose is not kinked,
crushed or twisted.

4. Also check that there is no cover

in the drainage system preventing
the wastewater from being dis­charged.

Drinking water connection

Connect your appliance to a drinking
water connection.

Installing the drinking water connection

Note:If you are replacing the appli-

ance, you must use a new water sup­ply hose.

1. Consult the installation instructions

supplied for the steps required
here.

2. Connect the appliance to the drink-

ing water connection using the en­closed parts.

Observe the Technical data
→Page53.

3. When doing so, check that the

drinking water connection is not
kinked, crushed or twisted.

12

Electrical connection

Connect your appliance to the power
supply.

Connecting the appliance to the electricity supply

Notes

¡ Follow the Safety instructions

→Page5.

¡ Connect the appliance to alternat-

ing current only, in the range of
220 - 240V and 50Hz or 60Hz.

¡ Please note that the water safety

system is only functional if there is
a power supply.

1. Insert the non-heating appliance

plug of the power cable into the
appliance.

2. Insert the mains plug of the appli-

ance into a nearby socket.
The connection data for the appli-

ance can be found on the rating
plate.

3. Check that the mains plug is inser-

ted properly.

Installation and connection en

13

en Familiarising yourself with your appliance

1

2

3

4

5

6

7

8

9

10

11

12

1

2

Familiarising yourself with your appliance

Familiarising yourself with your appliance

Familiarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.

14

Rating plate Rating plate with E number and FD number

→Page53.
The data you need for Customer Service →Page52.

Detergent dispenser Detergent →Page25 is added to the detergent dis-

penser.

Familiarising yourself with your appliance en

3

4

5

6

7

8

9

10

11

12

Bottom basket Bottom basket →Page20

Filter system Filter system →Page37

Dispenser for special salt Add the special salt to the dispenser for special salt.

→"Water softening system", Page21

Tablet collecting tray During the wash cycle tablets automatically fall out of

the detergent dispenser into the tablet collecting tray
where they can fully dissolve.

Top basket Top basket →Page19

Cutlery shelf Cutlery shelf →Page20

Upper spray arms The upper spray arms wash the tableware in the top

basket.
If the tableware has not been washed properly, clean
the spray arms.

→"Cleaning spray arms", Page38

Lower spray arm The lower spray arm washes the tableware in the bot-

tom basket.
If the tableware has not been washed properly, clean
the spray arms.

→"Cleaning spray arms", Page38

Cutlery basket Cutlery basket →Page20

Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.

→"Rinse aid system", Page24

Controls

The controls are used to configure all functions of your appliance and to obtain
information about the operating status.
With some buttons you can perform different functions.

15

en Familiarising yourself with your appliance

1 5 6 7 9

11121314

CBA

2 3 4 8

10

1

2

3

4

5

6

7

8

9

10

11

12

13

14

ON/OFF button and reset button Switching on the appliance →Page30

Programme button Programmes →Page17

Programmes Programmes →Page17

Special salt refill indicator Water softening system →Page21

Switching off the appliance →Page31
Terminating the programme →Page31

Rinse aid refill indicator Rinse aid system →Page24

WLAN display Home Connect →Page33

Water supply display Display for water supply lights up

button If you press for approx. 3 seconds,

Start button Starting the programme →Page31

Programme buttons and additional
functions

Remote start button Remote start →Page34

Timer programming Setting timer programming →Page30

Programme sequence display The programme sequence display shows the cur-

Door opener

1

Depending on the appliance specifications

1

16

you can open the basic settings.

Programmes →Page17
Additional functions →Page18

rent cycle of the appliance, e.g. washing, rinsing
or drying.

Opening the appliance door →Page30

Programmes

Programmes

Programmes en

You can find an overview of the pro­grammes that can be selected here.
Different programmes, which can be
found on the control panel of your
appliance, are available depending
on the appliance configuration.
The running time may vary depend­ing on the programme selected. The
running time depends on the water
temperature, the quantity of table­ware, the level of soiling and the Ad-

ted. The running time will change if
the rinse aid system is switched off
or rinse aid needs to be added.
The consumption values can be
found in the quick reference guide.
The consumption values relate to
normal conditions and a water hard­ness of 9-20°°E. Different influen­cing factors such as water temperat­ure or pipe pressure may result in
deviations.

ditional function →Page18 selec-

Programme Use Programme sequence Additional func-

tions

Intensive 70°

Tableware:
¡ Washing pots and pans,

non-fragile tableware and

cutlery.
Level of soiling:
¡ Removing stubborn

Intensive:

¡ Pre-Rinse
¡ Cleaning 70°C
¡ Intermediate rinse
¡ Final rinse 69°C
¡ Drying

All

→"Additional
functions",
Page18

burned or dried-on food

remnants containing

starch and protein.

Auto 45-65°

Tableware:
¡ Cleaning mixed table-

ware and cutlery.
Level of soiling:

Sensor-controlled:
¡ Optimised by sensors de-

pending on the soiling of
the rinsing water.

All

→"Additional
functions",
Page18

¡ Removing common

household food remnants

lightly dried-on.

Eco 50°

Tableware:
¡ Cleaning mixed table-

ware and cutlery.
Level of soiling:
¡ Removing common

household food remnants

lightly dried-on.

Most economical pro­gramme:

¡ Pre-Rinse
¡ Cleaning 50°C
¡ Intermediate rinse
¡ Final rinse 63°C
¡ Drying

All

→"Additional
functions",
Page18

17

en Additional functions

Programme Use Programme sequence Additional func-

tions

1 hr Programme

Tableware:
¡ Cleaning mixed table-

ware and cutlery.
Level of soiling:
¡ Removing common

Time-optimised:

¡ Cleaning 65°C
¡ Intermediate rinse
¡ Final rinse 69°C
¡ Drying

ExtraDry

→"Additional
functions",
Page18

household food remnants

lightly dried-on.

Machine Care

Only when using unloaded
appliance.

Machine Care 70°C None

- - -

Favourite

Note:The relatively long running time
in the Eco50° programme is due to
longer soaking and drying times. This
results in optimal consumption val­ues.

Information for test institutes

Test institutes are provided with in­formation for comparability tests, e.g.
according to EN60436.
These are the conditions for conduct­ing the tests, however they are not
the results or consumption values.
E-mail enquiries to: dishwasher@test­appliances.com
The product number (E-Nr.) and the
production number (FD) are required
here. They can be found on the rat­ing plate on the appliance door.

Favourite

You can save a combination of pro­gramme and additional function to
the Favourite button.
You can save the programme via the
Home Connect app.

The pre-rinse program is saved to the
Favourite button at the factory. Pre­rinse is suitable for all types of table­ware. The tableware is intermediately
cleaned by cold rinsing.

Tip:Using the Home Connect app,
you can download additional pro­grammes and save them to the Fa­vourite button.

Additional functions

1

Additional functions

You can find an overview of the addi­tional functions that can be selected
here. Different additional functions,
which can be found on the control
panel of your appliance, are available
depending on the appliance configur­ation.

Additional func­tion

SpeedPerfect

Use

¡ The run time is

shortened by 15% to
75% depending on the
rinse programme.

¡ Energy and water con-

sumption are increased.

1

Depending on the appliance specifications

18

Features en

a

Additional func-

Use

tion

¡ For a better drying res-

ExtraDry

ult the final rinse tem­perature is increased
and the drying phase
extended.

¡ Especially suitable for

drying plastic parts.

¡ There is a slight in-

crease in energy con­sumption and the run
time is extended.

Features

Features

You can find an overview of the pos­sible features of your appliance and
how to use them here.
These features depend on the model
of your appliance.

Top basket

Arrange cups and glasses in the top
basket.

Adjusting top basket with pairs of rollers

To wash large items of tableware in
the baskets, adjust the shelf position
of the top basket.

1. Pull out the top basket.

2. Remove the basket.

3. Re-attach the basket to the upper

rollers (setting3) or lower rollers
(setting1).
→"Basket heights", Page21

Knife shelf

1

You can adjust the height of the top
basket to make room for larger items
of tableware.

1

Depending on the appliance specifications

Check that the basket is level on
both sides.

4. Slide the basket back in.

19

en Features

a

Bottom basket

Arrange pans and plates in the bot­tom basket.

Cutlery basket
Large plates up to a diameter of

31cm can be arranged in the bottom
basket as shown.

1

Cutlery basket

Arrange cutlery in the cutlery basket,
always without sorting it and with the
sharp points downwards.

Etagere

Use the cutlery shelf and space un­derneath for small cups and glasses
or for large items of cutlery, e.g.
wooden spoons or serving cutlery.

1

Depending on the appliance specifications

20

If you do not need the cutlery shelf,
you can fold it up.

Before using for the first time en

Knife shelf

Use the shelf for knives and long
items of cutlery.

Basket heights

Set the baskets at the right height.

Appliance height 81.5cm with cutlery basket

Setting Top basket Bottom basket

1 max. ø 22 cm 31 cm
2 max. ø 24.5 cm 27.5 cm
3 max. ø 27 cm 25 cm

Before using for the first time

Before using for the
first time

Configure the settings for initial start­up.

Performing the initial configura­tion

On initial start-up or after a reset to
the factory settings, you will need to
make settings.

Tip:Connect your appliance to a mo­bile device. You can conveniently
change all settings via the
HomeConnect app.
→"HomeConnect quick start",

Page34

Requirement:The appliance has
been installed and connected.
→Page11

1.

Add special salt. →Page22

2.

Add rinse aid. →Page24

3. Switch on the appliance.

→Page30

4. Setting the water softening system.

→Page22

5. Set the amount of rinse aid to be

dispensed. →Page25

Tip:You can change these settings
and other Basic settings →Page32
at any time.

Water softening system

Water softening system

Hard water leaves limescale on the
tableware as well as the washing
tank and parts of the appliance may
become blocked.
To ensure good dishwashing results,
you can treat the water with special
salt and the water softening system.

21

en Water softening system

To avoid damage to the appliance,
water with a hardness above 9 °E
must be softened.

Overview of water hardness settings

You can find an overview of the water hardness values that can be selected
here.
You can find out how hard your water is from your local water company or by
using a water hardness tester.

Water hard­ness value

Hardness
range

mmol/l Setting LED A

°E

0 - 8 Soft 0 - 1.1 0
9 - 20 Medium 1.2 - 2.9 1
21 - 26 Hard 3.0 - 3.7 2
27 - 44 Hard 3.8 - 6.2 3

Note:Set the water hardness determ­ined on your appliance.
→"Setting the water softening sys-

tem", Page22

With a water hardness of 0 - 8°E
you can dispense with special salt
and switch off the water softening
system.
→"Switching off the water softening

system", Page23

Setting the water softening sys­tem

Set the water hardness on your appli­ance.

1. Determine the water hardness and

the appropriate setting value.
→"Overview of water hardness set-

tings", Page22

2. Press ⁠.

3. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

4. Press repeatedly until the

right water hardness has been set.

→Page15

LED B

→Page15

LED C

→Page15

0, 1, 2 or 3 LEDs will light up ac­cordingly.
→"Overview of water hardness set-

tings", Page22

The factory setting is level 1 (LED
A →Page15).

5. To save the settings, press

for 3 seconds.

Special salt

You can use special salt to soften
water.

Adding special salt

If the special salt refill indicator lights
up, add special salt to the dispenser
for special salt just before the pro­gramme starts. The amount of spe­cial salt required depends on the wa­ter hardness: the higher the water
hardness, the greater the amount of
special salt required.

22

Water softening system en

a

ATTENTION!

¡ Detergent may damage the water

softening system.

▶

Only fill the dispenser of the wa­ter softening system with special
dishwasher salt.

¡ Special salt can damage the tub

due to corrosion.

▶

To make sure that any special
salt that escapes is washed out
of the tub, add the special salt
to the dispenser for special salt
immediately before the pro­gramme starts.

1. Unscrew the lid of the dispenser

for special salt and remove.

2. On initial start-up: Fill the dispenser

right up with water.

3. Note:Only use special salt for

dishwashers.
Do not use salt tablets.
Do not use table salt.

Add the special salt to the dis­penser.

Funnel

1

Fill the dispenser right up with spe­cial salt. The water in the dis­penser is displaced and forced
out.

4. Place the lid back on the dis-

penser and turn to close.

Switching off the water soften­ing system

If you find the special salt refill indic­ator irritating, e.g. when using com­bined detergents with salt replace­ment substances, you can switch the
salt refill indicator off.

Note

To avoid damage to the appliance, only
switch off the water softening system in
the following cases:

¡ The water hardness is max. 26°E

and you are using combined deter­gents with salt replacement sub­stances. According to manufactur­ers, combined detergents with salt
replacement substances can gen­erally only be used up to a water
hardness of 26°E without adding
special salt.

¡ The water hardness is 0 - 8°E.

You do not need to use special
salt.

1. Press ⁠.

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until no LED

lights up (level 0).
→"Overview of water hardness set-

tings", Page22

4. To save the settings, press

for 3 seconds.

a The water softening system is

switched off and the salt refill indic­ator is deactivated.

1

Depending on the appliance specifications

23

en Rinse aid system

1

2

max

Regeneration of the water softening system

In order to obtain fault-free function of
the water softening system, the appli­ance performs regeneration of the
water softening system at regular in­tervals.
Regeneration of the water softening
system takes place before the end of
the main rinse cycle in all pro­grammes. It will increase the run time
and consumption values, e.g. water
and electricity.

Overview of consumption values with regeneration the water softening system

Here you can find an overview of the
maximum additional run time and
consumption values during regenera­tion of the water softening system.

Regeneration of the water softening
system after x rinse cycles

Additional run time in minutes 6
Additional water consumption in

litres
Additional power consumption in

kWh

The consumption values specified
are laboratory measurements determ­ined in accordance with the currently
applicable standard and using the
Eco 50° programme and the factory
value of the water hardness is set to
9 - 20°E.

6

5

0.05

Rinse aid system

Rinse aid system

You can use the rinse aid system
and rinse aid to get tableware and
glasses rinsed perfectly without
marks.

Rinse aid

For optimum drying results, use rinse
aid.
Only use rinse aid for domestic dish­washers.

Adding rinse aid

If the rinse aid refill indicator lights
up, top up with rinse aid. Only use
rinse aid for domestic dishwashers.

1. Press the catch on the lid of the

dispenser for rinse aid and lift

⁠.

2. Add rinse aid up to the max mark.

24

3. If rinse aid spills out, remove it

from the tub.

Detergent en

Spilled rinse aid can cause ex­cessive frothing during the wash
cycle.

4. Close the lid of the dispenser for

rinse aid.

a The lid clicks into position.

Setting the amount of rinse aid

If there are streaks or water marks on
tableware, change the amount of
rinse aid.

1. Press ⁠.

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until

flashes.

4. Press repeatedly until the

right amount of rinse aid has been
set.

0, 1, 2 or 3 LEDs will light up ac­cordingly.
The factory setting is level 2 (LED
A and LED B →Page15).
– A low setting adds less rinse aid

during the wash cycle and re­duces streaking on tableware.

– A higher setting adds more

rinse aid during the wash cycle,
reduces water marks and im­proves the drying result.

5. To save the settings, press

for 3 seconds.

Switching the rinse aid system off

If you find the rinse aid refill indicator
irritating, e.g. when using combined
detergents with a rinse aid compon­ent, you can switch the rinse aid sys­tem off.

Tip:The function of rinse aid is lim­ited with combined detergents. You
will generally get better results using
rinse aid.

1. Press ⁠.

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until

flashes.

4. Press repeatedly until no LED

→Page15 lights up (level 0).

5. To save the settings, press

for 3 seconds.

a The rinse aid system is switched

off and the rinse aid refill indicator
is deactivated.

Detergent

Detergent

Find out which detergents are suit­able for your appliance.

Suitable detergents

Only use detergents that are suitable
for dishwashers. Both separate and
combined detergents are suitable.
For optimum washing and drying res­ults, use separate detergent, adding
Special salt →Page22 and Rinse aid
→Page24 separately.
Modern, powerful detergents mainly
use a low-alkaline formulation with
enzymes. Enzymes break down
starch and remove protein. Oxygen-

25

en Detergent

based bleaching agents are generally
used to remove coloured marks, e.g.
tea or ketchup.

Note:Follow the manufacturer's in­structions for each detergent.

Detergent Description

Tabs Tabs are suitable for all

cleaning functions and do
not need to be measured
out.
With shorter Programmes
→Page17 tabs some-
times do not dissolve en­tirely and leave residues of
detergent. This may impair
the cleaning effect.

Powder deter­gent

Liquid detergent Liquid detergent works

Tip:Suitable detergents are available
online via our website or from Cus­tomer Service →Page52.

Powder detergent is re­commended for shorter
Programmes →Page17.
The dosage can be adjus­ted to the level of soiling.

faster and is recommen­ded for shorter Pro­grammes →Page17
without PreRinse.
Sometimes liquid deter­gent may leak out despite
the detergent dispenser
being closed. This is not a
fault and is non-critical if
you remember the follow­ing:
¡ Only choose a pro-

gramme without PreR­inse.

¡ Do not select timer pro-

gramming for starting
the programme.

The dosage can be adjus­ted to the level of soiling.

Separate detergents

Separate detergents are products
that do not contain components other
than detergent, e.g. powder deter­gent or liquid detergent.
With powder and liquid detergent the
dosage can be individually adjusted
to the level of soiling of the table­ware.
For better washing and drying results
and to avoid damage to the appli­ance, please additionally use Special
salt →Page22 and Rinse aid
→Page24.

Combined detergent

Besides conventional separate deter­gents, a number of products are
available with additional functions.
These products contain not only de­tergent but also rinse aid and salt re­placement substances (3in1) and,
depending on the combination (4in1,
5in1,...), additional components such
as glass protection or stainless steel
cleaner.
According to manufacturers, com­bined detergents generally only func­tion up to a water hardness of 26°E.
With a water hardness above 26°E
you will need to add special salt and
rinse aid. For the best washing and
drying results we recommend using
special salt and rinse aid from a wa­ter hardness of 17°E. If you are us­ing combined detergent, the washing
programme is adjusted automatically
to ensure the best possible washing
and drying result.

26

Detergent en

15 ml

25 ml

50 ml

Unsuitable detergents

Do not use detergent which could
cause damage to the appliance or
present a risk to health.

Detergent Description

Hand washing-up
liquid

Hand washing-up liquid
can cause increased froth­ing and damage the appli­ance.

Detergent con­taining chlorine

Chlorine residue on table­ware may present a risk to
health.

Information on detergents

Follow the instructions on detergents
in everyday use.
¡ Detergents marked as "organic" or

"ecological" (environmentally
friendly) generally contain lower
levels of active agents or com­pletely dispense with certain sub­stances. The cleaning effect may
be restricted here.

¡ Set the rinse aid and the water

softening system to the separate
detergent or combined detergent
in use.

¡ According to manufacturers, com-

bined detergents with salt replace­ment substances can only be used
up to a certain water hardness,
usually 26°E, without adding spe­cial salt. For the best washing and
drying results we recommend us­ing special salt from a water hard­ness of 17°E.

¡ To prevent sticking, only touch de-

tergents in a water-soluble pouch
with dry hands and only ever place
them in a dry detergent dispenser.

¡ Even if the rinse aid and special

salt refill indicators light up, wash­ing programmes will run properly
with combined detergents.

¡ The function of rinse aid is limited

with combined detergents. You will
generally get better results using
rinse aid.

¡ Use tablets with a special drying

performance.

Adding detergent

1. To open the detergent dispenser,

press the locking latch.

2. Add the detergent to the dry deter-

gent dispenser.

If you are using tablets, one is
enough. Insert the tablets in a hori­zontal position.
If you are using powder or liquid
detergent, follow the manufac­turer's instructions and quantities
for dosage in the detergent dis­penser.
20ml–25ml detergent is suffi­cient for normal soiling. If table­ware is only lightly soiled, slightly
less than the amount of detergent
specified is usually sufficient.

3. Close the lid of the detergent dis-

penser.

27

en Tableware

a The lid clicks into position.
a The detergent dispenser will open

automatically at the optimum time
during the programme. Powder or
liquid detergent will spread around
the washing tank and dissolve
there. Tablets will fall into the tablet
collecting tray and dissolve in the
right dosage. In order to ensure
that tablets can dissolve evenly, do
not place any other objects in the
tablet collecting tray.

Tip:If you use powder detergent and
select a program with pre-rinse, you
can also add a little detergent to the
interior door of the appliance.

Tableware

Tableware

Only clean tableware that is suitable
for dishwashers.

Note:Decorated glassware and parts
made of aluminium or silver may
fade or discolour with dishwashing.
Delicate types of glass may turn
cloudy after a few washing cycles.

Damage to glass and tableware

Avoid damage to glass and table­ware.

Cause Recommendation

The following table­ware is not dish­washer-safe:
¡ Items of cutlery

and tableware
made from wood

¡ Decorated glass-

ware, antique and
hand-crafted table­ware

¡ Plastic parts not

resistant to heat

¡ Tableware made

from copper or tin

¡ Tableware soiled

with ash, wax, lub­ricating grease or
paint

¡ Very small items of

tableware

Glass and tableware
was not dishwasher­safe.

The chemical com­position of the deter­gent causes damage.

Highly caustic alkaline
or highly acidic clean­ing agents, in particu­lar commercial or in­dustrial cleaning
agents, are not suit­able for dishwashers
in conjunction with
aluminium.

Only put tableware in
the dishwasher if it is
marked as dish­washer-safe by the
manufacturer.

Only put glasses and
china in the dish­washer if it is marked
as dishwasher-safe by
the manufacturer.

Use a detergent
marked as gentle on
tableware by the man­ufacturer.

If you are using highly
caustic alkaline or
highly acidic cleaning
agents, in particular
commercial or indus­trial cleaning agents,
do not put aluminium
parts in the dish­washer interior.

28

Tableware en

Cause Recommendation

The water temperat­ure of the programme
is too high.

Select a programme
with lower temperat­ures.
After the programme
has ended, take glass­ware and cutlery out
of the appliance
without delay.

Arrange tableware

Arrange the tableware correctly to
optimise the dishwashing result and
prevent damage to both the appli­ance and tableware.

Tips

¡ Using the appliance allows you to

save energy and water compared
to washing-up by hand.

¡ See our website for examples of

how to load your appliance effi­ciently, free of charge.

¡ To save energy and water, load

the machine with the number of
place settings specified.
→"Technical specifications",

Page53

¡ For better washing and drying res-

ults, position items with curves or
recesses at an angle so the water
can run off.

To save resources, do not pre­rinse tableware under running wa­ter.

2. Observe the following when arran-

ging tableware:
– Put heavily soiled tableware in

the bottom basket, e.g. pans.
The more powerful the spray jet,
the better the dishwashing result
will be.

– To prevent damage to table-

ware, arrange it so it is stable
and cannot tip over.

– To prevent injury, arrange cut-

lery with the points and sharp
edges downwards.

– Position containers with the

openings facing down so no wa­ter can collect in them.

– Do not block the spray arms -

make sure that they can turn
freely.

– Do not place small parts in the

tablet collecting tray and do not
block it with tableware so as not
to obstruct the lid of the deter­gent dispenser.

1. Remove large remnants of food

from your tableware.

29

en Basic operation

Removing tableware

WARNING

Risk of injury!

Hot tableware can cause burns to the
skin. When hot, tableware is sensitive
to shock, may crack and can result in
injury.

▶

When the programme has ended,
do not empty the appliance until
the tableware has cooled down for
a while.

1. To prevent water dripping on the

tableware, unload it starting at the
bottom and working up.

2. Check the washing tank and ac-

cessories for soiling and clean if
necessary.
→"Cleaning and servicing",

Page36

Basic operation

Basic operation

You can find out everything you need
to know about operating your appli­ance here.

Opening appliance door

▶

Open the appliance door.

If you do not perform any actions
on the appliance for 10 minutes,
the appliance will automatically
switch off.

Setting a programme

To adjust the wash cycle to the soil­ing level of the tableware, select a
suitable programme.

▶

Press the programme button re­peatedly until the right programme
has been selected.
→"Programmes", Page17

a The programme is set and the LED

flashes.

Setting additional functions

You can set additional functions to
complete the washing programme
selected.

Note:The additional functions which
can be used depend on the pro­gramme selected.
→"Programmes", Page17

▶

Press the button for the relevant
additional function.
→"Additional functions", Page18

a The additional function is set and

the additional function button
flashes.

Switching on the appliance

▶

Press ⁠.
The Eco 50° programme is set by

default.
The Eco 50° programme is an es­pecially environmentally friendly
programme and ideal for normally
soiled tableware. It is the most effi­cient programme for the combina­tion of energy/water consumption
for this type of tableware and evid­ences conformity with the EU Eco­design Directive.

30

Setting timer programming

You can delay the start of the pro­gramme by 3, 6 or 9 hours.

1. Press repeatedly until the relev-

ant display lights up.

2. To activate timer programming,

press ⁠.

Note:To deactivate timer program­ming, press repeatedly until none
of the displays 3h, 6h or 9h light up.

Basic operation en

Starting the programme

▶

Press .

a The programme has ended when

no indicators on the controls light
up.

Notes

¡ If you want to add more tableware

while the appliance is running, do
not use the tablet collecting tray as
a handle for the top basket. You
might touch the partially dissolved
tablet.

¡ You can only change a pro-

gramme when running if you can­cel it.
→"Terminate programme",

Page31

¡ The appliance switches off auto-

matically 1minute after the end of
the programme to save energy. If
you open the appliance door im­mediately after the programme has
ended, the appliance will switch off
after 4 seconds.

Interrupting programme

Terminate programme

To end a programme early or to
switch from a programme that has
already started, you will need to can­cel it first.

▶

Press for approx.
4seconds.

a All displays light up.
a As soon as the displays are off,

the residual water is pumped out.

a The programme is canceled and

ends after approx. 1minute.

a The most recently selected pro-

gram flashes.

Switching off appliance

1. Please note the information on

Safe use →Page10.

2. Press .

Tip:If you press during the wash

cycle, the programme currently run­ning will be interrupted. When you
switch the appliance back on, the
programme continues automatically.

Note:When you open the appliance
door once the appliance has heated
up, leave the door slightly ajar for a
few minutes and then close it. This
will help prevent excess pressure
building up in the appliance and stop
the appliance door bursting open.

1. Press ⁠.

a The programme is saved and the

appliance switches off.

2. Press to resume the pro-

gramme.

31

en Basic settings

Basic settings

Basic settings

You can configure the appliance to meet your needs.

Overview of basic settings

The basic settings depend on the features of your appliance.

Basic setting Selection Description

Water hardness Scale with 4 levels Set the water hardness.

→"Setting the water softening
system", Page22

Rinse aid disp. Scale with 4 levels Set the amount of rinse aid to

be dispensed or switch off.

→"Setting the amount of rinse
aid", Page25

Extra Dry On

Wi-Fi On

Aus

Off

1

1

Remote start Scale with 3 levels Activate or deactivate remote

Factory setting Reset Restore changed settings to the

1

Factory setting (may vary according to model)

Switch Extra Dry on or off for
each operation.
For a better drying result the
temperature in the final rinse is
increased. This may increase
the running time slightly.

Note:Please take care with del­icate tableware.

→"Setting Extra Dry",
Page32

Switch the wireless network
connection on or off.

→"Set Wi-Fi", Page33

start.

→"Set remote start", Page33

factory settings.
The settings for initial start-up
must be configured.

→"Restoring factory settings",
Page33

Setting Extra Dry

1. Press ⁠.

32

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until

and flash in the display.

HomeConnect  en

4. Press repeatedly until the

LEDs show the right value.
If LED A →Page15 is not lit, Extra

Dry is switched off.
If LED A →Page15 is lit, Extra Dry
is switched on.

5. To save the settings, press

for 3 seconds.

Set Wi-Fi

1. Press ⁠.

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until

and flash in the display.

4. Press repeatedly until the

LEDs show the right value.
If LED A →Page15 is not lit, the

wireless network connection is
switched off.
If LED A →Page15 is lit, the wire­less network connection is
switched on.

5. To save the settings, press

for 3 seconds.

Set remote start

1. Press ⁠.

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until

flashes in the display.

4. Press repeatedly until the

LEDs show the right value.
If LED A is lit, remote start is per-

manently deactivated.
If LED A and B LED are lit, remote
start can be selected via the re­mote start button.

If LED A, LED B and LED C are lit,
remote start is permanently activ­ated.
The factory setting is level 2 (LED
A and LED B →Page15).

5. To save the settings, press

for 3 seconds.

Restoring factory settings

1. Press ⁠.

2. To open the appliance settings,

press for 3 seconds.

a flashes in the display.

3. Press repeatedly until ,

and flash in the display.

4. Press to set the appliance

back to the factory settings.

a The appliance is reset.

HomeConnect

HomeConnect

This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail­ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun­try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi1)
and to the HomeConnect app.

¡ →"Connecting the appliance to

WLAN home network (Wi-Fi)",
Page34

The HomeConnect app guides you
through the entire login process. Fol­low the instructions in the HomeCon­nect app to configure the settings.

1

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

33

en HomeConnect

Tips

¡ Please consult the documents sup-

plied by HomeConnect.

¡ Please also follow the instructions

in the HomeConnect app.

Note:Please note the safety precau­tions in this instruction manual and
make sure that they are also ob­served when operating the appliance
via the HomeConnect app.
→"Safety", Page4

HomeConnect quick start

Connect your appliance to a mobile
device quickly and easily.

Installing app

1. Install the HomeConnect app on

your mobile device.

2. Start the app and set up access

for HomeConnect.
The HomeConnect app guides

you through the entire login pro­cess.

Connecting the appliance to WLAN home network (Wi-Fi)

Requirements

¡ HomeConnect app is installed on

your mobile device.

¡ Wi-Fi on the router is activated.
¡ The basic setting Wi-Fi is activated

on the appliance.

¡ The appliance receives signals

from the WLAN home network (Wi­Fi) at its installation location.

1. With the help of the HomeConnect

App scan the QR code.

2. Follow the instructions in the

HomeConnect app.

HomeConnect settings

Adapt HomeConnect to your needs.
You can find the HomeConnect set­tings in the basic settings for your ap­pliance. Which settings the display
shows will depend on whether
HomeConnect has been set up and
whether the appliance is connected
to your home network.

Remote start

You can use the HomeConnect app
to start the appliance with your mo­bile device.

Tip:If you permanently activate the
remote start →Page33 function with
the basic setting, you can start your
appliance with a mobile device at any
time.

Activating remote start

If you have set level 2 with the basic
setting remote start, you can activate
the remote start function on your ap­pliance.

Requirements

¡ The appliance is connected to your

WLAN home network.

¡ The device is connected to the

HomeConnect app.

¡ With the basic setting remote start

→Page32, level 2 is selected.

¡ A programme is selected.

▶

Press ⁠.

34

HomeConnect  en

If you open the appliance door, re­mote start is automatically deactiv­ated.

a The remote start button flashes.

Tip:To deactivate remote start, press

⁠.

Remote Diagnostics

Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli­ance connected to the HomeCon­nect server and if Remote Dia­gnostics is available in the country in
which you are using the appliance.

Tip:For further information and de­tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con­nect.com

Software update

You can use this function to update
the software of your appliance, e.g.
for optimisation, troubleshooting or
safety-relevant updating.
The HomeConnect app informs you
about available software updates.

Data protection

Please see the information on data
protection.

The first time your appliance is
registered on a home network
connected to the Internet, your

appliance will transmit the following
types of data to the HomeConnect
server (initial registration):

¡ Unique appliance identification

(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in­stalled).

¡ Security certificate of the Wi-Fi

communication module (to ensure
a secure data connection).

¡ The current software and hardware

version of your appliance.

¡ Status of any previous reset to

factory settings.

This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.

Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.

Declaration of Conformity

Robert Bosch Hausgeräte GmbH
hereby declares that the appliance
with Home Connect functionality
meets the essential requirements and
other relevant provisions of the Dir­ective 2014/53/EU.
A detailed RED Declaration of Con­formity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.

2.4GHz band: 100mW max.
5GHz band: 100mW max.

BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU

35

en Cleaning and servicing

HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR

5GHz WLAN (Wi-Fi): For indoor use only.

Cleaning and servicing

Cleaning and servicing

To keep your appliance working effi­ciently for a long time, it is important
to clean and maintain it carefully.

Cleaning the tub

WARNING

Risk of harm to health!

Using detergents containing chlorine
may result in harm to health.

▶

Never use detergents containing
chlorine.

1. Remove any coarse soiling in the

interior with a damp cloth.

2. Add detergent to the detergent dis-

penser.

3. Select the programme with the

highest temperature.
→"Programmes", Page17

4. Start the programme without table-

ware. →Page31

Machine Care

Cleaning products

Only use suitable cleaning products
to clean your appliance.
→"Safe use", Page10

Tips on appliance care

Follow the tips on appliance care to
make sure your appliance functions
properly at all times.

Action Benefit

Wipe the door seals,
the front of the dish­washer and the con­trol panel regularly us­ing a damp cloth and
washing-up liquid.

If the appliance is not
going to be used for a
while, leave the door
slightly ajar.

This ensures the parts
of the appliance will
remain clean and hy­gienic.

This will prevent un­pleasant odours.

Deposits, e.g. from remnants of food
and limescale, can cause your appli­ance to malfunction. To avoid such
faults and reduce odours, we recom­mend cleaning your appliance at reg­ular intervals.
Machine Care combined with ma­chine care products and machine
cleaners is the right programme for
the care of your appliance.

Tip:You can get our tested and ap­proved Dishwasher Care and Ma­chine Cleaner for Dishwashers online
at https://www.bosch-home.com/
store or from customer service.

Machine Care is a programme which
removes various deposits in one
washing cycle. Cleaning takes place
in two phases:

Phase Removal of Detergent Placement

1 Grease and limescale Liquid machine care product

or machine descaler in
powder form.

36

Appliance interior, e.g. bottle
hung in the cutlery basket or
powder in the interior.

Cleaning and servicing en

1

2

3

1

2

3

Phase Removal of Detergent Placement

2 Food remnants and deposits Machine cleaner Detergent dispenser

To ensure optimum cleaning perform­ance, the programme doses the de­tergents independently of each an­other during the relevant cleaning
phase. Correct placement of the de­tergents is necessary here.
Run Machine Care without tableware
if the indicator for Machine Care
lights up on the control panel or if ad­vised to do so by the display. The in­dicator will go out after you have run
Machine Care. If your appliance does
not have a reminder function, we re­commend performing Machine Care
every 2months.

RunningMachine Care

Run the Machine Care programme if
the indicator for Machine Care lights
up on the control panel or if advised
to do so by the display.

Notes

¡ Run the Machine Care programme

without any tableware in the dish­washer.

¡ Only use machine care products

and machine cleaners specially
designed for dishwashers.

¡ Make sure that there are no alu-

minium parts, e.g. extractor hood
grease filters or aluminium pans, in
the interior of the appliance.

¡ If you have not run Machine Care

after 3 washing cycles, the indic­ator for Machine Care will go out
automatically.

¡ For optimum cleaning perform-

ance, ensure the correct place­ment of cleaners.

¡ Follow the safety instructions given

on the packagings of the machine
care products and machine clean­ers.

1. Remove any coarse soiling in the

interior with a damp cloth.

2. Clean the filters.

3. Place the machine care product in

the appliance interior.
Only use machine care products

specially designed for dishwash­ers.

4. Pour the machine cleaner into the

detergent dispenser until it is filled
completely.

Do not place any additional ma­chine cleaner in the appliance in­terior.

5. Press ⁠.

6. Press ⁠.

a Machine Care is run.
a Once the programme has ended,

the indicator for Machine Care
goes out.

Filter system

The filter system removes coarse
soiling from the dishwashing cycle.

Micro filter

Fine filter

Coarse filter

37

en Cleaning and servicing

1

2

1

2

1

2

Cleaning filters

Soiling in the dishwashing water may
block the filters.

1. After each wash check the filters

for residue.

2. Turn the coarse filter anticlockwise

and remove the filter system ⁠.

‒ Check that no foreign objects

fall into the sump.

3. Pull down the micro filter to re-

move.

5. Clean the filter elements under run-

ning water.
Carefully clean the rim of dirt

between the coarse and the fine fil­ter.

6. Re-assemble the filter system.

Make sure that the locking catches
on the coarse filter click into posi­tion.

7. Insert the filter system into the ap-

pliance and turn the coarse filter
clockwise.

Make sure that the arrow markings
match up.

4. Press the locking catches to-

gether and lift the coarse filter out

⁠.

38

Cleaning spray arms

Limescale and soiling in the dish­washing water may block the nozzles
and bearings on the spray arms.
Clean the spray arms regularly.

1. Unscrew the upper spray arms

and pull down to remove .

2. Pull up the lower spray arm to re-

move.

3. Check the outlet nozzles on the

spray arms for blockages under
running water and remove any for­eign bodies.

4. Insert the lower spray arm.

a The spray arm clicks into position.

5. Insert the upper spray arms and

screw firmly in place.

Cleaning and servicing en

39

en Troubleshooting

Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot­ing information before contacting after-sales service. This will avoid unneces­sary costs.

WARNING

Risk of electric shock!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out by trained specialist
staff.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.

Error code / Fault display / Signal

Fault Cause troubleshooting

Display for water supply
lights up

Supply hose is kinked.

Water tap is turned off.

Water tap is jammed or
furred up.

The filters in the water con­nection of the supply or
AquaStop hose are blocked.

▶

Install the supply hose without
kinks.

▶

Turn on the water tap.

▶

Turn on the water tap.

1. Switch off the appliance.

2. Pull out the mains plug.

3. Turn off the water tap.

4. Unscrew the water connection.

5. Remove the filter from the supply

hose

40

6. Clean the filter.

7. Re-insert the filter in the supply

hose.

8. Screw the water connection back

on.

Fault Cause troubleshooting

Display for water supply
lights up

Wastewater hose is blocked
or kinked.

Siphon connection is still
sealed.

Cover of the wastewater
pump is loose.

9. Check the water connection for

leaks.

10. Restore the power supply.

11. Switch the appliance on.

1. Reposition the wastewater hose

without kinks.

2. Remove residues.

▶

Check the connection to the siphon
and open if necessary.

▶

Secure the cover of the Wastewater
pump →Page51 so it clicks into
position.

Display "Check water sup­ply" flashes

A technical fault is present. 1. Press .

2. Unplug the appliance or switch off

the fuse.

3. Wait at least 2minutes.

4. Insert the mains plug of the appli-

ance in a socket or switch on the
fuse.

5. Switch the appliance on.

6. If the problem occurs again:

‒ Press ⁠.
‒ Turn off the water tap.
‒ Pull out the mains plug.
‒ Contact Customer Service

→Page52 and give the er-
ror code.

Displays flash Appliance door is not closed

properly.

▶

Close the appliance door.

‒ Arrange the tableware so

that no parts project beyond
the basket and prevent the
appliance door from closing
properly.

Troubleshooting en

Washing results

Fault Cause troubleshooting

Tableware is not dry. No rinse aid used or dosage

set too low.

1. Add Rinse aid →Page24.

2. Set the amount of rinse aid to be

dispensed.

→"Setting the amount of rinse aid",
Page25

41

en Troubleshooting

Fault Cause troubleshooting

Tableware is not dry. Programme or programme

option has no drying phase,
or the drying phase is too
brief.

▶

Select a programme with drying,
e.g. intensive, strong or ECO pro­gramme. →Page17

Some option buttons decrease the
drying result, e.g varioSpeed.

Water collects in recesses of
the tableware or cutlery.

▶

Position tableware at an angle
where possible.

The combined detergent
used has a poor drying per­formance.

Extra Dry not activated to im­prove drying performance.

Tableware removed too
early or drying process not
yet ended.

Rinse aid used has a limited
drying performance.

Plastic tableware is not dry. Not a fault. As plastic does

not store heat so well, it also
does not dry as well.

Cutlery is not dry. Cutlery not arranged prop-

erly in the cutlery basket or
cutlery drawer.

1. Use rinse aid to improve drying per-

formance.

2. Use a different combined detergent

with a better drying performance.

▶

Activate Extra Dry.

1. Wait until the programme ends.

2. Only remove tableware 30minutes

after the programme has ended.

▶

Use a name-brand rinse aid.
Eco products may have limited ef-

fectiveness.

▶

No remedial action possible.

Droplets can form on the cutlery con­tact points.

1. Arrange cutlery individually where

possible. →Page29

2. Avoid points of contact.

42

Fault Cause troubleshooting

Appliance interior still wet
after wash cycle.

Not a fault. The condensa­tion drying principle causes

No action required.

water droplets in the tub –
they are indeed desirable
here. The moisture in the air
condenses on the inside
walls, runs off and is
pumped out.

Remnants of food on table­ware.

Tableware is placed too
close together or basket is
overfilled.

1. Arrange tableware with sufficient

space in between.
The spray jets must reach the sur-

faces of the tableware.

2. Avoid points of contact.

Spray arm rotation is
blocked.

Spray arm nozzles are

▶

Arrange tableware so that it does
not obstruct spray arm rotation.

▶

Clean the Spray arms →Page38.

blocked.
Filters are soiled.

▶

Clean the filters.

→"Cleaning filters", Page38

Filters are inserted incor­rectly and/or not engaged.

Washing programme selec­ted too weak.

1. Insert the filters properly.

→"Filter system", Page37

2. Engage the filters.

▶

Select a more intensive washing
programme.

→"Programmes", Page17

Tableware has been pre­cleaned too intensely. The

▶

Only remove large remnants of food

and do not prerinse tableware.
sensors chose a weaker pro­gramme. Stubborn soiling
cannot be entirely removed.

Tall narrow receptacles in
corner areas are not rinsed
adequately.

Top baskets on right and left
are not set to same height.

▶

Do not position tall narrow recept-

acles at too great an angle or in

corner areas.

▶

Set the top baskets on the left and

right to the same level.

→"Top basket", Page19

Troubleshooting en

43

en Troubleshooting

Fault Cause troubleshooting

Detergent residue in the ap­pliance

Lid of the detergent dis­penser is blocked by items
of tableware parts and will
not open.

1. Arrange tableware in the top basket

tableware so the tab collecting tray

is not obstructed by tableware.

→"Arrange tableware", Page29

Items of tableware are blocking the

dispenser lid.

2. Do not place tableware or fra-

grance dispensers in the tablet col-

lecting tray.

The lid of the detergent dis­penser is blocked by the tab

▶

Position the tab in the detergent dis-

penser crosswise, not vertically.
and will not open.

Tabs are used in the quick
or short programme. Dissolv­ing time of the tab is not at-

▶

Select a more intensive Programme

→Page17 or use Powder deter-

gent →Page25.
tained.

Washing effect and dissolv-

▶

Change your detergent →Page25.
ing performance are re­duced after a prolonged
storage time or detergent is
very lumpy.

Water marks on plastic
parts.

Due to laws of physics
droplet formation on plastic
surfaces is unavoidable.
After drying water marks are
visible.

▶

Select a more intensive pro-

gramme.

→"Programmes", Page17

▶

Position tableware at an angle.

→"Arrange tableware", Page29

▶

Use rinse aid.

→"Rinse aid", Page24

▶

Set the water softening system

higher.

Wipeable or water-soluble
coatings are present inside
the appliance or on the door.

Detergent substances are
deposited there. These coat­ings cannot generally be re-

▶

Change your detergent →Page25.

▶

Clean the appliance mechanically.

moved with chemicals.
White coating is deposited in

the appliance interior.

1. Set the water softening system cor-

rectly.

In most cases you will need to in-

crease the setting.

2. Change your detergent if required.

Special salt dispenser is not
screwed tight.

▶

Screw the special salt dispenser

tight.

44

Fault Cause troubleshooting

Stubborn white coatings are
present on tableware, inside
the appliance or the door.

Detergent substances are
deposited there. These coat­ings cannot generally be re-

▶

Change your detergent →Page25.

▶

Clean the appliance mechanically.

moved with chemicals.
The hardness range is set in-

correctly or the water hard­ness is greater than 44°E

▶

Set the Water softening system to

the water hardness or add special

salt.
(6,2mmol/l).

3in1/organic/eco detergent
is not effective enough.

▶

Set the Water softening system to

the water hardness and use separ-

ate detergents (proprietary deter-

gent, special salt, rinse aid).

Too little detergent is being
used.

▶

Increase the amount of detergent

used or change Detergent

→Page25.

Washing programme selec­ted too weak.

▶

Select a more intensive washing

programme.

→"Programmes", Page17

Tea residue or lipstick marks
on tableware.

Washing temperature is too
low.

▶

Select a programme with a higher

washing temperature.

→"Programmes", Page17

Too little detergent is being
used or is unsuitable.

▶

Use a suitable Detergent

→Page25 and follow the manufac-

turer's instructions for the amount

to be used.

Tableware has been pre­cleaned too intensely. The

▶

Only remove large remnants of food

and do not prerinse tableware.
sensors chose a weaker pro­gramme. Stubborn soiling
cannot be entirely removed.

Coloured coatings (blue, yel­low, brown) that are difficult
or impossible to remove are
present inside the appliance
or on stainless steel table­ware.

The formation of films is due
to substances contained in
vegetables (cabbage, celery,
potatoes, noodles, etc.) or
tap water (manganese).

▶

Clean the appliance.

You can remove deposits with

Mechanical cleaning →Page36 or

a machine cleaning product. It may

not always be possible to com-

pletely remove deposits but they

are harmless to health.

The formation of films is due
to metal components on sil­ver or aluminium tableware.

▶

Clean the appliance.

You can remove deposits with

Mechanical cleaning →Page36 or

a machine cleaning product. It may

Troubleshooting en

45

en Troubleshooting

Fault Cause troubleshooting

Coloured coatings (blue, yel­low, brown) that are difficult
or impossible to remove are

not always be possible to com-

pletely remove deposits but they

are harmless to health.

present inside the appliance
or on stainless steel table­ware.

Coloured deposits (yellow,
orange, brown) that are easy
to remove are present inside
the appliance (mainly at the
bottom).

The formation of films is due
to ingredients of food rem­nants and tap water (limes­cale) "soaplike".

1. Check the setting of the water

softening system.

2. Add special salt.

→"Adding special salt", Page22

3. If you are using combined deter-

gents (tabs), activate the water

softening system.

Follow the information about deter-

gents.

→"Information on detergents",

Page27

Plastic parts inside the appli­ance are discoloured.

Plastic parts inside the appli­ance may become discol­oured during the life of the

▶

Discolouration can come about and

will not impair functioning of the ap-

pliance.
dishwasher.

Plastic parts are discol­oured.

Washing temperature is too
low.

▶

Select a programme with a higher

washing temperature.

→"Programmes", Page17

Tableware has been pre­cleaned too intensely. The

▶

Only remove large remnants of food

and do not prerinse tableware.
sensors chose a weaker pro­gramme. Stubborn soiling
cannot be entirely removed.

Removable streaks are
present on glasses, glass­ware with a metallic appear­ance and cutlery.

Amount of rinse aid to be
dispensed is set too high.

No rinse aid has been ad­ded.

Detergent residue is present
in the final rinse. Lid of the
detergent dispenser is
blocked by tableware items
and will not open fully.

▶

Set the rinse aid system to a lower

setting.

▶

→"Adding rinse aid", Page24

1. Arrange tableware in the top basket

tableware so the tab collecting tray

is not obstructed by tableware.

→"Arrange tableware", Page29

Items of tableware are blocking the

dispenser lid.

2. Do not place tableware or fra-

grance dispensers in the tablet col-

lecting tray.

46

Fault Cause troubleshooting

Removable streaks are
present on glasses, glass­ware with a metallic appear­ance and cutlery.

Tableware has been pre­cleaned too intensely. The
sensors chose a weaker pro­gramme. Stubborn soiling

▶

Only remove large remnants of food

and do not prerinse tableware.

cannot be entirely removed.

Irreversible clouding of
glassware.

Glasses are not dishwasher­proof, only suitable for dish­washers.

▶

Use dishwasher-proof glasses.

Glasses are usually only suitable for

use in a dishwasher, i.e. long-term

wear or long-term changes must be

expected.

▶

Avoid a lengthy steam phase

(standing time after wash cycle

ends).

▶

Use a programme with a lower tem-

perature.

→"Programmes", Page17

▶

Set the softening system to the wa-

ter hardness.

▶

Use detergent with a glass protec-

tion component.

Rust spots on cutlery. Cutlery is not sufficiently

▶

Use rust-resistant tableware.
rust-resistant. Knife blades
are often more severely af­fected.

Cutlery may also rust if

▶

Do not wash rusting items.
washed together with rust­ing items.

Salt content in washing wa­ter is too high.

1. Remove any spilled special salt

from the tub.

2. Screw the cap of the special salt

dispenser on tight.

Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.

Spray arms were blocked by
tableware so detergent was
not rinsed out.

Detergent dispenser was
damp when detergent was

▶

Check that the spray arms are not

blocked and can rotate freely.

▶

Only add detergent to a detergent

dispenser when dry.
added.

Excessive formation of foam
occurs.

Hand washing-up liquid is
present in dispenser for
rinse aid.

Rinse aid has been spilled.

▶

Immediately add rinse aid to the

dispenser.

→"Adding rinse aid", Page24

▶

Remove the rinse aid with a cloth.

Troubleshooting en

47

en Troubleshooting

Fault Cause troubleshooting

Excessive formation of foam
occurs.

Detergent or appliance care
product used causes excess-

▶

Change the brand of detergent.

ive foaming.

Home Connect problem

Fault Cause troubleshooting

Connection to home net­work is not established.

WLAN on router is not act­ive.

WLAN display is flashing. Connection to home net-

work is not available.

Home Connect cannot be
implemented correctly.

Home Connect set incor­rectly.

Technical fault is present.

▶

Check the wireless network con-

nection of your router.

▶

Activate the wireless network con-

nection on your router.

▶

Please consult the documents sup-

plied for HomeConnect.

▶

Please consult the information

about support in the documents

supplied for HomeConnect.

Information on display panel

Fault Cause troubleshooting

Special salt refill indicator
lights up.

Refill indicator for special
salt does not light up.

Refill indicator for rinse aid
lights up.

Refill indicator for rinse aid
does not light up.

Insufficient special salt.

Sensor does not detect spe­cial salt tablets.

Water softening system is
switched off.

Insufficient rinse aid. 1. Add Rinse aid →Page24.

Rinse aid system is switched
off.

▶

Add Special salt →Page22.

▶

Do not use special salt tablets.

▶

Setting the water softening system

2. Set the amount of rinse aid to be

dispensed.

→"Setting the amount of rinse aid",

Page25

▶

Set the amount of rinse aid to be

dispensed.

Malfunctions

Fault Cause troubleshooting

Water is left in the appliance
at the end of the pro­gramme.

48

Filter system or area under
the filters is blocked.

Programme has not yet
ended.

1. Clean the Filters →Page38.

2. Clean the Wastewater pump

→Page51.

▶

Wait until the programme ends or

cancel the programme with Reset.

Fault Cause troubleshooting

Water is left in the appliance
at the end of the pro-

▶

→"Terminate programme",

Page31

gramme.
Appliance cannot be

switched on or operated.

Software update is taking
place.

Appliance functions have
failed.

▶

Wait until the software update has

finished.

1. Pull out the mains plug or switch off

the fuse.

2. Wait at least 2minutes.

3. Connect the appliance to the power

supply.

4. Switch the appliance on.

Appliance does not start. The mains fuse has tripped.

▶

Check the relevant fuse.

Mains cable is not inserted. 1. Check whether the socket works.

2. Check whether the mains cable is

properly inserted in the socket and

on the rear of the appliance.

Appliance door is not closed

▶

Close the appliance door.
properly.

Programme starts automat­ically.

Appliance stops during the
programme or cuts out.

You did not wait until pro­gramme ended.

Appliance door is not closed
properly.

Power and/or water supply
has been interrupted.

Top basket is pressing
against inner door and pre­venting appliance door from
being closed securely.

▶

→"Terminate programme",

Page31

▶

Close the appliance door.

1. Check the power supply.

2. Check the water supply.

▶

Check whether the rear panel of the

appliance is being pressed in by a

socket or hose holder that has not

been removed.

▶

Arrange the tableware so that no

parts project beyond the basket

and prevent the appliance door

from closing properly.

Troubleshooting en

Mechanical damage

Fault Cause troubleshooting

Appliance door cannot be
closed.

Door lock has been activ­ated.

Door cannot be closed due
to installation method.

▶

Close the appliance door with

greater force.

▶

Check whether the appliance has

been installed properly.

49

en Troubleshooting

Fault Cause troubleshooting

Appliance door cannot be
closed.

When closed, the appliance door,

its decor or attached parts should

not knock against adjacent cabin-

ets or the worktop.

Lid on the detergent dis­penser cannot be closed.

Detergent dispenser or lid
are blocked by sticky deter-

▶

Remove detergent residue.

gent residue.

Noise

Fault Cause troubleshooting

Filling valves making knock­ing noises.

Caused by the domestic in­stallation. No appliance fault
present. Does not affect
functioning of the appliance.

Knocking or rattling noise. Spray arm is striking table-

ware.

With a small load the water
jets directly strike against
the tub.

Light items of tableware
move about during the wash
cycle.

▶

Can only be remedied in the do-

mestic installation.

▶

Arrange tableware so that the spray

arms do not strike tableware.

▶

Distribute the tableware evenly.

▶

Load the appliance with more table-

ware.

▶

Position light items of tableware se-

curely.

50

Clean wastewater pump

1

2

Large remnants of food or foreign
bodies can block the waste water
pump. As soon as the rinsing water
no longer drains properly, the waste
water pump must be cleaned.

WARNING

Risk of injury!

Sharp and pointed objects or frag­ments of glass may block the waste
water pump and cause injury.

▶

Remove any foreign bodies care­fully.

1. Disconnect the appliance from the

power supply.

2. Remove the top and bottom bas-

ket.

3. Remove the filter system.

4. Scoop out any water.

Use a sponge if necessary.

5. Prise off the pump cover using a

spoon and grip it by the
crosspiece.

Transportation, storage and disposal en

a The pump cover clicks into posi-

tion.

9. Install the filter system.

10.Insert the top and bottom basket.

Transportation, storage and disposal

Transportation, storage
and disposal

You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.

Removing the appliance

6. Lift the pump cover inwards at an

angle and remove.

7. Remove any remnants of food and

foreign bodies in the area of the
impeller.

8. Insert the pump cover and press

down ⁠.

1. Disconnect the appliance from the

power supply.

2. Turn off the water tap.

3. Detach the drainage connection.

4. Detach the drinking water connec-

tion.

5. Loosen any screws fastening the

appliance to cabinet parts.

6. Remove the base panel if fitted.

7. Pull the appliance out carefully,

along with the hose behind it.

Protect appliance from frost

If there is a risk of frost where the ap­pliance will be standing, e.g. in a holi­day home, empty the appliance com­pletely.

▶

Empty the appliance. →Page52

51

en Customer Service

Transporting the appliance

To avoid damage to the appliance,
empty it before transporting.

Note:Always transport the dish­washer upright to prevent residual
water getting into the machine's con­trols and damaging the appliance.

1. Remove tableware from the appli-

ance.

2. Secure loose parts.

3.

Switch on appliance. →Page30

4. Select the programme with the

highest temperature.
→"Programmes", Page17

5.

Start the programme. →Page31

6. To drain the appliance, terminate

the programme after approx.
4minutes.
→"Terminate programme",

Page31

7. Switch off the appliance.

→Page31

8. Turn off the water tap.

9. To empty the residual water out of

the appliance, detach the supply
hose and let the water drain out.

Disposing of old appliance

Valuable raw materials can be re­used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the
appliance, thereby putting their lives
at risk.

▶

With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.

1. Unplug the appliance from the

mains.

2. Cut through the power cord.

3. Dispose of the appliance in an en-

vironmentally friendly manner.

This appliance is labelled in ac­cordance with European Direct­ive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and re­cycling of used appliances as
applicable throughout the EU.

Customer Service

Customer Service

If you have any queries, are unable to
rectify faults on the appliance your­self or if your appliance needs to be
repaired, contact Customer Service.
You can solve many problems your­self by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Ser­vice technician.
With any warranty claims, we will
make sure that your appliance is re­paired by trained after-sales techni­cians using genuine spare parts, in­cluding after the manufacturer's war­ranty has expired.
For safety reasons repairs to the ap­pliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or in­terventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have
been fitted with spare, supplementary
or accessory parts that were not
genuine parts and then resulted in a
defect.

52

Technical specifications en

Function-relevant genuine spare parts
according to the corresponding Eco­design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco­nomic Area.

Note:Under the terms of the manu­facturer's warranty the use of Cus­tomer Service is free of charge.

Detailed information on the warranty
period and terms of warranty in your
country is available from our after­sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E­Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) of
your appliance.
The contact details for Customer Ser­vice can be found in the enclosed
Customer Service directory or on our
website.

Product number (E-Nr.), produc­tion number (FD) and consecut­ive numbering (Z-Nr.)

You can find the product number (E­Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
The rating plate is located inside the
appliance door.
Make a note of your appliance's de­tails and the Customer Service tele­phone number to find them again
quickly.

AQUA-STOP guarantee

In addition to warranty claims against
the seller under the purchase agree­ment and in addition to our manufac­turer's warranty, we offer compensa­tion under the following conditions.
¡ If our Aqua-Stop system is defect-

ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.

¡ The liability guarantee is valid for

the service life of the appliance.

¡ A claim can only be made under

the guarantee if the appliance has
been correctly installed and con­nected with Aqua-Stop according
to our instructions; this also in­cludes correctly fitting the Aqua­Stop extension (genuine access­ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.

¡ If your appliance is fitted with

Aqua-Stop, you can in principle
leave your appliance unattended
during operation and the tap
turned on afterwards. The tap only
needs to be turned off if you are
away from home for a long period,
e.g. on holiday for several weeks.

Technical specifications

Technical specifications

Facts and figures for your appliance
can be found here.

Weight Max.: 45kg
Voltage 220 - 240V, 50Hz or

60Hz
Power rating 2000 - 2400W
Fuse 10 - 16A

53

en Technical specifications

Power consumption Off mode/standby

mode: 0.20W
Left-on mode: 0.20W
Networked standby:

2.00W
Time in left-on mode:
0min
Time after which ap­pliance is switched to
networked standby
mode: 10min
Complies with the
latest regulations (EU)
for energy labels and
ecodesign at the time
of placing on the mar­ket.
Additional functions
and settings may in­crease power con­sumption and times.

Water pressure ¡ Min. 0.05MPa

(0.5bar)

¡ Max. 1MPa

(10bar)
Inlet rate Min. 10l/min
Water temperature Cold water.

Hot water max.: 60°C

Capacity 9place settings

More information about your model
can be found online at https://en­ergylabel.bsh-group.com1. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then fol­low the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.

Information regarding Free and Open Source Software

This product includes software com­ponents that are licensed by the
copyright holders as free software or
open source software.
The applicable licence information is
stored on your home appliance. You
can also access the applicable li­cence information via your Home
Connect App: "Settings -> Information

-> Legal". You can download the li­cence information on the brand
product website. (search for your ap­pliance model on the product web­site and check additional docu­ments). Alternatively, you can send a
request to [e-mail] or
to BSH Hausgeräte GmbH, Carl­Wery-Str. 34, D-81739 München,
Germany.
The source code will be made avail­able to you on request.
To file a request, please email to oss­[e-mail] or send a written
request to BSH Hausgeräte GmbH,
Carl-Wery-Str. 34, D-81739 München,
Germany.
Reference "OSSREQUEST"
The cost of performing your request
will be charged to you. This offer is
valid three years from the date of pur­chase or at least as long as we offer
support and spare parts for the re­spective appliance.

1

Only applies to countries in the European Economic Area

54

Thank you for buying a
Bosch Home Appliance!

Register your new device on MyBosch now and profit directly from:

• Expert tips & tricks for your appliance

• Warranty extension options

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• Easy access to Bosch Home Appliances Service

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www.bosch-home.com/welcome

Looking for help?
You'll find it here.

Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:

www.bosch-home.com/service

Contact data of all countries are listed in the attached service direct­ory.

Robert Bosch Hausgeräte GmbH

Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com

*9001449794*

9001449794 (000109) 442 E1
en