Bosch Solution 144 User Manual

Solution 144
Security Systems
EN
User Guide
Security System
Solution 144
User Guide
Unless otherwise indicated, this publication is the copyright of Bosch Security Systems Pty Ltd (“Bosch”). All rights are reserved.You may download a single copy of this publication. By downloading the publication you agree that you will: (i) only use the publication for your own reference; (ii) not commercially exploit or charge any person for the use of the publication; and (iii) not modify the publication in any way without the prior written permission of Bosch. Except as specied above or where authorised by the Copyright Act 1968 (Cth), no part of this publication may be reproduced, transmitted, modied or stored in any form or by any means, without the prior written permission of Bosch.
Trademarks
Throughout this document trademark names may have been used. Rather than put a trademark symbol in every occurrence of a trademark name, we state that we are using the names only in an editorial fashion and to the benet of the trademark owner with no intention of infringement of the trademark.
Notice of Liability
While every eort has been taken the accuracy of this document, neither Bosch Security Systems Pty Ltd nor any of its ocial representatives shall have any liability to any person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the information contained in this book. Should you nd any error on inconsistency, please notify us accordingly.
Warnings
1) This product must be installed by a qualied and licensed security installer.
2) This product may not perform as expected if installed incorrectly.
3) Some features of this product, including but not limited to Back to Base reporting, SMS and Email Reporting and Automatic Time and Date Adjustments require a working telephone line to operate and telephone communication service provider charges are applicable.
4) Australian standard AS 2201 requires regular service by qualied and licensed security persons and regular user testing. Please consult your security alarm company for further details.
5) Incorrect programming of parameters can result in operation contrary to what may be desired.
6) Leave the mains adapter plugged in at all times.
7) Leave the telephone line plugged in at all times under normal conditions.
8) The Product Identication Label for this product which is supplied in the resistor pack, must be axed to the outside of the enclosure during installation.
Solution 144
Intrusion Control Panel
Bosch Security Systems Pty Ltd reserves the right to make changes to features and specications at any time without prior notication in the interest of ongoing product development and
improvement.
Telepermit Note
The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions.
This equipment shall not be used in any manner that could constitute a nuisance to other Telecom customers.
Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair.
The transmit level from this device is set as a xed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard telepermitted telephone.
N12138
TELEPERMIT
N12138
TELEPERMIT
This Bosch Solution 144 CC600B Alarm System may be connected to the Telecom Network
PTC 211 / 12 / 017
9) This equipment shall not be set up to make
Made In
Australia
RN = 0.5
automatic calls to the Telecom ‘111’ Emergency Service.

Notice to Owner

Thankyou for selecting the Solution 144 Security Control Panel for your security needs. Your system includes many advanced features and functions which will be programmed and congured by your security consultant during installation. Depending on the conguration, and your access level, you may have the ability to program certain features within the system to suit changes in your security needs. For example you may wish to change a User Name or PIN number when a sta member leaves.
This manual explains all aspects of system operation as well as detailling the various programming options available to you. We ask that you take the time to read this manual carefully and that you have your installer explain the basic system operation and conguration to you when the installation is complete.
2 Bosch Security Systems 04/12 BLCC600U
Notice to Owner ........................................................................... 2
Program Menu Tree ..................................................................... 4
Introduction ................................................................................. 5
Features ......................................................................................... 5
User’s Guide .................................................................................. 5
Reporting Alarms ........................................................................ 6
About the Keypad ....................................................................... 6
Keypad Keys ........................................................................... 6
Status Icons / LED’s ................................................................ 7
Keypad Tones ......................................................................... 7
Basic System Operation .............................................................. 8
Turning An Area All On ......................................................... 8
Turning An Area Part On / Part 2 On .................................. 8
Turning The System O ........................................................ 8
Silencing Alarms .................................................................... 9
Automatic Arming ................................................................. 9
Remote Arming - Quick Arm ............................................... 9
DTMF Control Functions ...................................................... 9
Programming Text Using The Keypad ............................. 10
Duress or Silent Alarms ...................................................... 10
System Programming ............................................................... 10
Erase User ......................................................................................10
PIN Numbers ........................................................................11
Change Own PIN ........................................................................11
Change Other PIN ......................................................................11
Add PIN ..........................................................................................11
Delete PIN .....................................................................................12
Tokens ....................................................................................12
Add Token ..................................................................................... 12
Delete Token ................................................................................12
Token Status .................................................................................12
Edit Token ......................................................................................13
RF Keyfob .............................................................................. 13
Add Keyfob ...................................................................................13
Delete Keyfob ..............................................................................13
User Name .....................................................................................13
Area Assignment ........................................................................14
User Options.................................................................................14
TimeZones ............................................................................14
TimeZone Access ........................................................................14
Door Assignment .......................................................................15
User Expire Date ..........................................................................15
Fingerprints .......................................................................... 15
Add Fingerprint ...........................................................................16
Delete Fingerprint ......................................................................16
Fingerprint Status .......................................................................16
Areas ...................................................................................... 16
Area Status ....................................................................................16
Turn Area On/O ........................................................................17
Turn All Areas On ........................................................................17
Turn All Areas O ........................................................................17
Move To Area ................................................................................17
Chime On/O ....................................................................... 18
Chime Mode ......................................................................... 18
Area Name ....................................................................................18
Part Mode 1 Name .....................................................................19
Part Mode 2 Name .....................................................................19
Auto Arming .................................................................................19
Exit Time ........................................................................................20
Entry Time 1 ..................................................................................20
Entry Time 2 ..................................................................................20
Part Entry Time ............................................................................ 21
Inputs ..................................................................................... 21
Zone Status ...................................................................................21
Solution 144 User Guide
Contents
Bypass Zones ...............................................................................21
Set Chime Zones .........................................................................22
Set Part 2 Zones ..........................................................................22
Smoke Sensor Reset .................................................................. 23
Zone Name ...................................................................................23
Walk Test All Zones .....................................................................23
Walk Test A Single Zone ...........................................................23
Outputs ................................................................................. 24
Output Status...............................................................................24
Turn Output On/O ...................................................................24
Output Array ................................................................................25
Door Status ...................................................................................25
Door Array .....................................................................................25
Door Override .............................................................................. 26
Output Name ...............................................................................26
Door Name ...................................................................................26
External Siren Test ............................................................... 27
Internal Siren Test ................................................................ 27
Strobe Test ............................................................................ 27
Communication / Reporting..............................................27
Call/Answer RAS..........................................................................28
Call Forward On/O ...................................................................28
Check Web Email ........................................................................28
Email System Log .......................................................................28
Start Direct Connect .................................................................. 28
Voice Setup ........................................................................... 28
Register Customer ......................................................................28
Destination 1 ................................................................................28
Destination 2 ................................................................................29
Call Forward On ..........................................................................29
Call Forward O ..........................................................................30
User RAS PIN ......................................................................... 30
Email Reporting ................................................................... 30
Email Address ..............................................................................30
Email Options...............................................................................31
Send Test Report .........................................................................31
Devices and Optional Modules ......................................... 31
Device Status ...............................................................................31
Volume ...........................................................................................31
Contrast..........................................................................................32
Backlight ........................................................................................ 32
Name ...............................................................................................32
Trigger Table 1 .............................................................................32
Trigger Table 2 .............................................................................33
SMS Control ..................................................................................33
System Events ......................................................................34
Panel Status ..................................................................................34
System Trouble ............................................................................34
History Log............................................................................ 36
Set Date & Time .................................................................... 36
Volume ...........................................................................................37
TimeZones ............................................................................37
Name ...............................................................................................37
Time .................................................................................................37
Day ................................................................................................... 38
Options...........................................................................................38
Name ...............................................................................................38
Start / Stop Day ...........................................................................38
Keypad Hi/Lo Temp....................................................................39
Site Name ......................................................................................39
Walk Test All Zones .....................................................................39
Battery Test ...................................................................................40
Installation Details .................................................................... 41
3Bosch Security Systems 04/12 BLCC600U
Solution 144
User Guide

Program Menu Tree

Table 1: shows all of the system options in a tabular format. Each option can be access by pressing the Menu key and then drilling down using the arrow and OK keys until the required option is listed on the display. A quick way to jump to a particular option is to press the Menu key followed by the specic option number. You may be asked to enter your PIN when accessing some options and some options are only available to users with Master Code authority.
Example: To change the exit time, enter programming mode, then enter [MENU] + [2] + [8] + [0] and follow the on screen prompts.
1 Access 2 Areas 3 Inputs 4 Outputs
1-0 Commands 2-0 Commands 3-0 Command 4-0 Commands
1-0-0 Erase User 2-0-0 Area Status 3-0-0 Zone Status 4-0-0 Output Status
1-1 PIN Codes 2-0-2 Turn All Areas On 3-0-3 Set Chime Zones 4-0-2 Output Array 1-1-0 Change Own PIN 2-0-3 Turn All Areas O 3-0-4 Set Part 2 Zones 1-1-1 Change Other PIN 2-0-4 Move To Area 3-0-5 Smoke Sensor Reset 4-0-4 Door Array 1-1-2 Add PIN 2-0-5 Chime On/O 4-0-5 Door Override 1-1-3 Delete PIN 2-0-6 Chime Mode 3-1 Zone Properties
1-2 Token 2-1 Area Properties 4-1-0 Output Name 1-2-0 Add Token 2-1-0 Area Name 3-9 Input Testing 1-2-1 Delete Token 2-1-6 Part Mode 1 Name 3-9-0 Walk Test All Zones 4-2 Door Control 1-2-2 Token Status 2-1-7 Part Mode 2 Name 3-9-1 Walk Test A Zone 4-2-0 Door Name 1-2-3 Edit Token 2-1-8 Auto Arming
1-3 RF Keyfob 2-8 Timers 4-9-0 External Siren Test 1-3-0 Add Keyfob 2-8-0 Exit Time 4-9-1 Internal Siren Test 1-3-1 Delete Keyfob 2-8-1 Entry Time 1 4-9-2 Strobe Test
1-4 User Properties 2-8-3 Part Entry Time 1-4-0 User Name 1-4-1 Area Assignment 1-4-2 User Options 1-4-4 TimeZone Access 1-4-5 Door Assignment 1-4-6 User Expire Date
2-0-1 Turn Area On/O 3-0-2 Bypass Zones 4-0-1 Turn Output On/O
4-0-3
3-1-0 Zone Name 4-1 Output Properties
4-9 Output Testing
2-8-2 Entry Time 2
Door Status
1-8 Fingerprint
1-8-0 Add Fingerprint 1-8-1 Delete Fingerprint 1-8-2 Fingerprint Status
5 Comms 6 Devices 7 System
5-0 Commands 6-0 Commands 7-0 Commands
5-0-1 Call/Answer RAS 6-0-0 Device Status 7-0-0 Panel Status 5-0-2 Call Forward On/O 6-0-7 Keypad Volume 7-0-1 System Trouble 5-0-3 Check Web Email 6-0-8 Keypad Contrast 7-0-2 History Log 5-0-4 Email System Log 6-0-9 Keypad Backlight 7-0-6 TimeZone Array 5-0-5 Start Direck Link 5-0-6 Voice Setup 6-1 Keypads & Readers 7-1 Clock 5-0-8 Register Customer 6-1-0 Keypad Name 7-1-0 Set Date & Time
5-1 Telephone Numbers 7-4 Siren
5-1-1 Destination 1 6-5 GSM/GPRS Module 7-4-2 Volume 5-1-2 Destination 2 6-5-0 GSM/GPRS Status 5-1-6 Call Forward On 6-5-5 Trigger Table 1 7-5 TimeZones 5-1-7 Call Forward O 6-5-6 Trigger Table 2 7-5-0 Name
5-5 MyAlarm 7-5-2 Day 5-5-8 Email Address 7-5-3 TimeZone Options 5-5-9 Email Options
5-9 Comms Test 7-6-0 Holiday Name 5-9-0 Send Test Report 7-6-1 Start Stop Dates
6-5-7 SMS Control 7-5-1 Time
7-6 Holidays
7-7 System Options
7-7-3 Keypad Hi/Lo Temp 7-7-7 Site Name
7-9 System Testing
7-9-0 Walk Test All Zones 7-9-1 Battery Test
Table 1: Control Panel Menu Tree
4 Bosch Security Systems 04/12 BLCC600U

Introduction

Your system helps to secure life, property and investments against re, theft and bodily harm. It consists of a keypad (or keypads), sensors such as motion detectors or devices located on doors and windows, and other sensing devices designed to detect the presence of smoke or combustion. The location and quantity of sensing devices will have already been discussed with you by your alarm installer.
Control of your security system is achieved through the unique graphic keypad, which displays all system information in written text and graphical symbols. Its versatility and ease of operation, make it ideal for any home or business application.

Features

Listed below are the main features of the Solution 144 control panel.
 Up to 144 Fully Programmable Zones  Up to 16 Access Doors  Fire Alarm Verication  Up to 256 User PINs  Up to 37 Programmable Outputs  Email and SMS Alarm Reporting  Optional Fingerprint Readers  Supervised Siren Driver  16 Programmable TimeZones  Up To 8 Areas (Common Area Programmable)  Built-In Dialer  Up To 16 Fully Supervised Keypads / Readers  National Broadband Network / IP Ready  Keyswitch Input (Programmable)  1000 Event History Memory  EMI / Lightning Transient Protection  Programmable Via Keypad  Remote Programmable Via RAS Software  Automatic Test Reports  Built-In Telephone Line Fail Monitor

User’s Guide

Solution 144 User Guide
should create a dierent PIN code for them if this has not been done by your installer. This guide will explain how to do this. See “MENU 1-1-2” on page 11.
Please take the time to familiarise yourself with the following terms before reading the rest of this guide.
Zones
A ‘Zone’ is a detection device, or group of devices connected to your security system. Zones are identied by the area they monitor, such as a front door, bedroom window or hallway.
Faulted Zones
When a zone (such as a door or window) is closed, it is said to be ‘normal’. When the door or window is open, the zone is said to be ‘faulted’. When you turn your system on, you will usually want all of the zones in your system to be normal, although, you can turn your system on with faulted zones.
Zones Types
There are two basic types of zones, Non 24-hour and 24­hour. See below.
Non 24-Hour Zones
Non 24-hour zones respond to alarm conditions depending upon whether the system is turned on or o. They are programmed to either respond instantly to alarm conditions or to provide a delay for you to reach the keypad and turn the system o. Various zones will be located throughout your premises.
When you turn your system on, you have the option of turning on all zones (All On), or just some of the zones (Part On). Refer to the basic system operation section for more information.
Bypassed Zones
A zone which has been bypassed will remain unarmed when the system is armed. You may need to bypass a zone when doing renovations in the building or if a sensor becomes faulty. Bypassed zones will reset the next time the system is disarmed.
This user’s guide shows you how to use and maintain your security system. It covers basic functions, such as turning the system on and o as well as some general programming. More complex programming and system conguration should be performed by your installer.
Many of the programming functions described in this guide will have already been programmed by your alarm installer while others may need to be programmed or changed by you. Depending on your particular system conguration some features described in this manual may not be available. Please discuss this with your alarm installer.
Functions outlined in this user guide may require you to enter your PIN (Personal Identication Number), so make sure you choose a number that is easy for you to remember but hard for someone else to guess. For security reasons do not write this PIN down or give it to anyone else. If more than one person needs to operate the system then you
24-Hour Zones
24-hour zones are always on and cannot be turned o, even when the system is turned o (disarmed). There are two types of 24-hour zones, re zones and non-re zones.
What Is An Area?
The control panel comes defaulted and programmed for a single area conguration (Area 1), therefore, all zones are assigned to Area 1. The alarm system can be divided into 8 individual areas. In this case, the security company would assign dierent sensors (zones) to each area according to the area they belong.
Example:
Partitioning a commercial business to 4 individual areas may be as follows:
Area 1 – Main entry/exit area Area 2 – Sales
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User Guide
Area 3 – Administration Area 4 – Dispatch
Each area can be controlled individually as if they were separate alarm systems.
All On
When you turn an area All On, you are turning on all non 24­hour zones, both interior (motion detectors) and perimeter (doors and windows) of the building.
Part On
When you turn an area Part On, you only turn on some of the non 24-hour zones. Your security company will program which zones are included in this mode. Part zones may include only the perimeter (doors and windows) of your system, or sensors in other areas of your premises. Check with your security company to learn which zones are Part zones.

Reporting Alarms

Key
Description
The [PART] key allows you to turn an area Part On. This key can also be used to bypass a zone or multiple zones when you press and hold for two seconds.
The [OFF] key allows you to turn an area or output o. If your system has been partitioned press and hold the [OFF] key for two seconds to disarm to disarm all areas.
The [OK] key allows you to save any changes and exit the command.
The [MAIL] key allows you to read stored mail. This key can also be used to initiate a dialler test when you press and hold for two seconds.
Your system may be programmed to send reports to your security company. Once the report is complete, the system returns the telephone to normal operation (check with your security company).
Your system makes repeated attempts to send reports to your security company. If your system fails to report, the
keypad will display the ‘service’ symbol.

About the Keypad

Your keypad has 20 keys or buttons. The buttons allow you to input instructions and navigate the menu screens as required. Some buttons have a secondary function which is activated by holding them down for two seconds.
Each button’s function is described below:

Keypad Keys

Key
to
The numeric keys allow you to enter you numbers when required.
Use the [MENU] and the numeric keys to enter commands. The [MENU] key is also used to go back one level when navigating through menus or to exit a programming location without saving changes.
The [ON] key allows you to turn an area or output on. If your system has been partitioned press and hold the [ON] key for two seconds to turn all areas on at the same time.
Description
+
for 2 sec
+
for 2 sec
+
for 2 sec
The [] key allows you to move the cursor left when programming text or telephone numbers.
The [] key allows you to move the cursor right when programming text or telephone numbers.
The [] key allows you to navigate through menus or to toggle characters when programming telephone numbers etc.
The [] key allows you to navigate through menus or to toggle characters when programming telephone numbers etc. Pressing The [] key will display current trouble conditions when the area that the keypad is displaying is disarmed.
Pressing the [] and [] keys together and holding them down for 2 seconds will cause a Panic alarm to be triggered. If programmed the sirens will sound and the monitoring station will be notied.
Pressing the [] and [] keys together and holding them down for 2 seconds will cause a Fire alarm to be triggered. If programmed the sirens will sound and the monitoring station will be notied.
Pressing the [] and [] keys together and holding them down for 2 seconds will cause a Medical alarm to be triggered. If programmed the sirens will sound and the monitoring station will be notied.
Table 2: Keypad Keys and Their Function
6 Bosch Security Systems 04/12 BLCC600U
Figure 1: Keypad Emergency Alarm Triggers

Status Icons / LED’s

The following table describes the function of each of the status icons and indicator lights. Some keypads and readers also include a blue indicator which is used when controlling doors or user access.
Icon Status Meaning
The keypad can display which areas (1 – 8) are turned on or o via the Area Icon Indicators. This option needs to be enbled by your installer,
On The area is turned All On or Part On
O The area is turned O
Solution 144 User Guide
Icon Status Meaning
Green
LED
Red & Green
LED
On Area is o
Flashing Area not ready to turn on
Flashing Installer programming mode is active
O User Programming Mode is Active
On Door Locked
Blue
LED
Fast
Flash
2
Flashes
Door Unlocked
Door Unlocked by TimeZone
O Access Group not programmed
Table 3: Status ICONs, LED Indicator’s and Their Meanings

Keypad Tones

Your keypad emits several distinct tones and displays text to alert you to system events. Additional bells or sirens may also be connected to your system. Bells or sirens mounted on the exterior of your premises alert neighbours to emergencies and provide an audible guide for police and re ghters.
Red LED
Flashing
Fast
The area has an alarm
On System power is normal
Flashing System power is missing
Flashing A re alarm is active
O No re alarm
On
On
Fire alarm in memory (Turn the area All On and O to clear).
The existing service or trouble condition has been acknowledged
O No service or trouble conditions exist
A service or trouble condition is
Flashing
present that has not been acknowl­edged
On The area is turned Part On
O The area is not turned Part On
On The area is turned o.
O The area is turned All On or Part On
On The area is turned All On
O The area is turned O
On You have mail waiting to be read
O No Mail
On Area is ready to turn All On /Part On
O Not ready, Zone Open
On All On
Flashing Alarm
Type
Fire
Alarm
Tone
Burglary
Alarm
Tone
Trouble
Tone
Key
Press
Tone
Entry
Delay
Tone
Exit
Delay
Tone
Meaning
When a re zone sounds an alarm, the keypad will sound 3 seconds on and 2 seconds o (repeat).
When a burglary zone activates while your system is turned on, your keypad emits a continuous siren tone. It sounds for the time set by your security company.
When a system component is not functioning properly, your keypad sounds 4 fast short beeps followed by a 5 second pause (repeat).
Pressing any key on the keypad sounds one short beep, indicating that the key press is accepted.
When you enter the premises through a zone programmed for entry delay, the keypad sound a Hi/Low tone to remind you to turn o the area. If the area is not turned o before the entry delay expires, an alarm condition will sound and a report may be sent to your alarm company.
After you turn an area All On, the keypad will sound 1 short beep every second. During the last 10 seconds fast short beeps will be heard. If you don’t exit before the delay time expires and an exit delay door is faulted, an alarm occurs.
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Solution 144
User Guide
Error Tone
If you press an incorrect key, your keypad will sound a 2 second tone.
The keypad will sound a Hi / Lo tone to
Menu Mode
indicate you have entered MENU Mode and a Lo/Hi tone to indicate you have exited MENU mode.
Chime
Tone
The keypad sounds fast short beeps to alert you when a zone programmed for chime is faulted or unsealled.
Table 4: Keypad Tones and Their Meanings

Turning An Area Part On / Part 2 On

Use this function to turn an area Part On or Part 2 On. The control panel is factory default only for one area. Part On and Part 2 On turns on only part of the area, leaving the rest of the area turned o.
Only the security company can program which zones are monitored for Part On. A master user can program which zones are monitored when a user turns an area Part 2 On.
Once you have turned an area Part On or Part 2 On, exit delay time starts to count down. You should leave all zones that are active before exit delay time expires. Leaving active zones after exit delay expires causes an alarm event. Use Part On or Part 2 On only when you want part of an area turned on.
1. Make sure that all zones are normal (not faulted).
2. Enter your PIN, then press the [PART] key.
If your PIN is valid and if all zones are normal, the keypad will prompt you to select Part On or Part 2 On.
Figure 2: CP700B Graphic Keypad

Basic System Operation

Turning An Area All On

Use this function to turn an area All On. The control panel is factory defaulted for one area. As soon as you turn an area on, exit time will start. Exit time allows you to exit the premises without sounding an alarm. Your security company programs the length of exit delay time.
1. Make sure that all zones are normal (not faulted).
3. Using the arrow keys, highlight Part On or Part 2 On then press [OK].
Exit delay time will start. You should leave now. If your system has a faulted zone, you should return it to normal, or bypass the faulted zone.
During exit delay, you may stop the system from turning Part On by entering your PIN followed by the [OFF] key.
4. When exit time has expired, the keypad will display the Part On icon.
5. To turn the system o, enter your PIN, then press [OFF].

Turning The System Off

When the system is on, you must enter through a designated entry door to prevent an alarm. Opening a designated door (e.g. front door) will start entry time. During entry time, the keypad will emit a pulsing tone “beep” to remind you to turn the system o. To turn o, enter your PIN followed by the [OFF] key before the entry delay time expires.
2. Enter your PIN, then press the [ON] key.
If your PIN is valid and if all zones are normal, exit delay time will start. You should leave now. If your control panel detects a faulted zone, you should return it to normal, or bypass the zone.
During exit delay, you may stop the area from turning
If you enter through the wrong door or fail to turn the system o before the entry delay time expires, you may cause a false alarm. If this situation arrises, silence the alarm by entering your PIN followed by the [OFF] key and call your security company to let them know that it is not an emergency situation.
on by entering your PIN followed by the [OFF] key.
3. To turn the system (or area) o, enter your PIN, then press [OFF].
1. Enter your PIN + [OFF] to turn the system (or area) o. The keypad will no longer display the ‘Lock’ or ‘Part’ icons.
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Solution 144 User Guide

Silencing Alarms

When the control panel has registered an alarm, the keypad (s) and sirens will sound to alert personnel that an alarm occurred. The keypad will scroll in the display all alarms on the keypad display for visual feedback. If you enter your PIN before the system dials your security company, the alarm report is cancelled (if programmed).
1. Enter your PIN + [OFF] to silence any alarm and turn the system o.
The keypad will continue to scroll all alarm events that caused the alarm. This is called alarm memory.
2. To clear alarm memory, turn the area on and o again (eg. PIN + [ON] + PIN + [OFF]).

Automatic Arming

Your system may have been programmed to automatically arm itself at a certain time of the day.
If for some reason you are still in the building when the auto arming is taking place then it is possible to extend or delay the auto-on time (automatic arming time) by one hour simply by entering your PIN during the auto-on pre­alert time. The auto-on pre-alert time sounds the keypad buzzer to warn you that the system will automatically turn All On, Part On or Part 2 On.
Example:
If the control panel is programmed to automatically turn All On at 6:00pm and the auto-on pre-alert time starts beeping the keypad at 5:55pm, entering your PIN between 5:55pm and 6:00pm will delay the auto-on time by one hour and the auto-on pre-alert time will again commence at 6:55pm. Therefore the system will automatically turn All On at 7:00pm.

Remote Arming - Quick Arm

If you forget to arm your system it may be possible for you to remotely arm it using a touch tone telephone if the remote arm option has been enabled by your installer.
To arm the system call the number which the panel is connected to and when the panel answer you will here 3 beeps in accending frequency if the panel is in the disarmed condition. Press [0] + [#] to arm. You will hear 3 beeps in decending order when the panel arms.
All areas on the system will be armed regardless of there condition when using the DTMF quick arm function.

DTMF Control Functions

Your system includes comprehensive DTMF control of individual areas and outputs with full user PIN and timezone access verication. Some features like DTMF disarming and output control need to be enabled by your installer.
How to Use DTMF Control
1. Once the panel answers the incoming call, the panel will play a short welcome jingle. You now have approximately 5 seconds to enter a valid PIN and log onto the panel.
2. Enter PIN followed by the [#] key on your phone. If the PIN is valid the system will respond with two short beeps. If the PIN is invalid then a single long beep will be heard.
If a valid PIN is not entered in time, the panel will attempt to establish a modem connection as if connecting to the Solution Link software.
If this happens you will need to hang up for approximately 60 seconds before trying again.
3. Once validated, the following commands can be performed.
If no keys are pressed for 20 seconds or the user presses [#] [#], the control panel will play the exit jingle and terminate the session.
DTMF CONTROL FUNCTIONS
Operation Command Response Quick Arm
All Areas
Log In
OK
Log In Failed
Turn Area
All On
Turn Area
O
Turn
Output On
Turn
Output O
End
Session
[1] + [Area Nº] + [1] + [#]
[1] + [Area Nº] + [2] + [#]
[2] + [Output Nº] + [1] + [#]
[2] + [Output Nº] + [2] + [#]
[0] + [#] 2 x Beeps
[PIN] + [#]
[Invalid PIN] + [#]
[#] + [#] Exit Jingle
Welcome
Jingle
Long Beep
2 x Beeps
(Low - High)
2 x Beeps
(High - Low)
2 x Beeps
(Low - High)
2 x Beeps
(High - Low)
Table 5: DTMF Remote Control Functions
DTMF EXAMPLES
Each example below shows the log on step for clarity. In practise is only necessary to log on once per DTMF control session.
To log on and turn Area 1 All On, enter the following:
[2] [5] [8] [0] + [#] = Log ON
[1] + [1] + [1] + [#] = Arm Area 1
To log on and turn Output 8 on, enter the following:
[2] [5] [8] [0] + [#] = Log ON
[2] + [8] + [1] + [#] = Turn Output 8 ON
To log on and turn Output 6 o, enter the following:
[2] [5] [8] [0] + [#]
[2] + [6] + [2] + [#]
= Log ON = Turn Output 6 OFF
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User Guide
If the DTMF Quick Arm option is enabled then it is possible
to remotely turn on all areas without logging onto the panel. Simply enter [0] + [#] following the welcome jingle.
Make sure that the telephone being used to remotely control the panel is set to transmit DTMF tones when keys are pressed during the call. This option is disabled by default on some telephones.

Programming Text Using The Keypad

When programming text via the keypad, various keys on the keypad operate dierently.
A group of characters is assigned to each of the numeric keys on the keypad. Pressing the same numeric key again will toggle to the next character assigned to the key (eg. Press the [2] key will display the ‘A’ character, press the [2] key again will toggle to the ‘B’ character, press the [2] key again will toggle to the ‘C’ character etc).
Once the correct character is display use the arrow keys to move to the next letter of the word you are entering. The key assignments are identical to those found on most xed and mobile phones.
When programming text, each numeric key represents a dierent group of characters.
Pressing the same numeric key repeatedly will step you through the available characters assigned to the key. The text key layout is the same as most phones. Refer to the table below for detailed character information.
Refer to the following table for more information.
Key Characters Assigned To Each Numeric Key
1 . , ? ! - & ` 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 SPACE 0
Scroll Up through entire character list
Scroll Down through entire character list
Move to left one character position
Move to right one character position
OFF Clear from cursor postiion to end of line
Table 6: Text Keypad Character Set
Once the desired character is displayed press the right [] arrow key to move to the next character position. To save programming changes, press [OK], or press [MENU] to exit without saving.
The following additional special characters are available by scrolling using the up and down arrow keys. + - @ # $ “ & % * : ( ) / < > =

Duress or Silent Alarms

A Duress or Silent Panic alarm can be easily triggered via the keypad if you are being forced to operate the system against your will.
To trigger a duress, enter your normal user PIN followed by the last 2 digits of your user PIN followed by the ON or OFF key. See the following examples.
1. If your PIN is 2580, to send a duress report when the area is o, Enter, [2] + [5] + [8] + [0] + [8] + [0] + [OK] or [ON].
2. If your PIN is 2580, to send a duress report when the area is on, Enter, [2] + [5] + [8] + [0] + [8] + [0] + [OFF].
Duress alarms are triggered by entering the user PIN
followed by the last 2 digits of the user PIN followed by the ON or OFF key.

System Programming

Some of the examples shown in the following section
assume that you are already in programming mode. To enter programming mode simply enter your PIN and press the MENU key on the keypad.
Access > Commands >
Erase User
This menu lets you change your own PIN. It is recommended that you write down your old PIN and the new one before you begin. The new PIN must have the same number of digits as your old PIN unless your installer has enabled the variable length PIN option. Once the change is complete you should destroy the written copy.
At factory default, each PIN is xed to 4 digits in length. The default PIN for User 1 (Master user) is 2580. Only the security installer can change the PIN length.
Enter programming mode (PIN + MENU) then,
1. Ensure that the system (or area) is turned o.
2. Enter your PIN, and then press [MENU] + [1] + [1] + [0]. The keypad will prompt you to enter a new PIN.
To erase Ur2 Debbie Smith press OK. Press OK or MENU
MENU 1-0-0
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PIN Numbers

Access > PIN Codes >

Change Own PIN

This menu lets you change your own PIN. It is recommended that you write down your old PIN and the new one before you begin. The new PIN must have the same number of digits as your old PIN unless your installer has enabled the variable length PIN option. Once the change is complete you should destroy the written copy.
At factory default, each PIN is xed to 4 digits in length. The default PIN for User 1 (Master user) is 2580. Only the security installer can change the PIN length.
Enter programming mode (PIN + MENU) then,
1. Ensure that the system (or area) is turned o.
2. Enter your PIN, and then press [MENU] + [1] + [1] + [0]. The keypad will prompt you to enter a new PIN.
Enter New PIN for Ur2 Debbie Smith
Press OK or MENU
3. Enter your new PIN, and then press [OK]. If an error tone sounds, try a dierent PIN. The keypad will now prompt you to enter your new PIN again.
Conrm New PIN for Ur2
Debbie Smith
Press OK or MENU
MENU 1-1-0
Ur1 John Smith
Ur2 Debbie Smith
Ur3 User 3 Name
Press
 OK or MENU
2. Use the [] and [] keys to select the user that you want to change the PIN, then press [OK] to select. Alternatively, you can enter the user number you want to change, then press [OK ].
Please Enter PIN for Ur2 Debbie Smith
Press OK or MENU
3. Enter the new PIN. If an error tone sounds, try a dierent PIN.
4. Press [OK] to save and exit, or press [MENU] to exit without saving.
Access > PIN Codes >

Add PIN

MENU 1-1-2
This menu allows a Master user to add a PIN to a new user. A Master user can only program a new PIN for those users that have been assigned to the same area(s) as the Master user.
At factory default, each PIN is xed to 4 digits in length. The default PIN for User 1 (Master user) is 2580.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [1] + [2]. A list of users will display on the keypad.
4. Enter your new PIN again.
5. Press [OK] to save and exit, or press [MENU] to exit without saving Your PIN has now been changed.
Access > PIN Codes >

Change Other PIN

MENU 1-1-1
If you have a master PIN, this command allows you to change somebody else’s PIN. It is recommended that you write down the old PIN and the new one before you begin. Once the change is complete you should destroy the written copy. The new PIN must have the same number of digits as the old PIN.
At factory default, each PIN is xed to 4 digits in length. The default PIN for User 1 (Master user) is 2580.
Enter programming mode (PIN + MENU) then,
Ensure that the system (or area) is turned o.
1. Press [MENU] + [1] + [1] + [1]. The keypad will display a list of available users that you can change their PIN.
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name
Press
 OK or MENU
2. Use the [] and [] keys to select the user that you want to add a PIN, then press [OK] to select. Alternatively, you can enter the user number you want to add, then press [OK].
The keypad will prompt you to enter the new pin.
Enter New PIN for Ur3 User 3 Name
Press OK or MENU
3. Enter the new PIN for the user you have selected. If an error tone sounds, try a dierent new PIN.
4. Press [OK] to save and exit, or press [MENU] to exit without saving.
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Access > PIN Codes >

Delete PIN

MENU 1-1-3
This menu allows a Master user the ability delete other users PIN’s. A Master user can only delete a PIN for those users that have been assigned to the same area(s) as the Master user. A Master user cannot delete their own PIN.
Enter programming mode (PIN + MENU) then,
1. Make sure that the system is turned o.
2. Press [MENU] + [1] + [1] + [3]. The keypad will list all users that you can delete.
Ur1 John Smith
Ur2 Debbie Smith
Ur3 User 3 Name Press
 OK or MENU
3. Use the [] and [] keys to highlight the user whose PIN you want to delete, then press [OK] to select. Alternatively, you can enter the user number you want to delete, then press [OK].
Press OK to delete PIN For Ur2 Debbie Smith Press OK or MENU
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name Press
 OK or MENU
3. If you are using a keypad with built in reader the system will prompt you to present the token to the keypad. Once the token is presented the keypad we beep and return to the menu.
To add token for Ur1 JOHN SMITH present new token Press OK or MENU
A Master user can only delete a token for those users that have been assigned to the same area(s) as the Master user.
Access > Token >

Delete Token

MENU 1-2-1
This menu allows a Master user the ability to delete a token for those users that have been assigned to the same area(s) as the Master user.
Enter programming mode (PIN + MENU) then,
4. Press [OK] again to delete the PIN, or press [MENU] to cancel.

Tokens

This section outlines how to add and delete token cards that allow an alternate method for users to turn the system on and o via a prox reader enabled Keypads. The system can also be congured to automaticall open a door if it has been tted with an electric door lock. You should discuss this feature with your installer for more details on your particular installation.
A token is a small plastic tag card that has a unique ID. A user can place the token card in front of a keypad that has a built-in token reader to turn the system or specic areas on and o.
Access > Token >

Add Token

This menu allows a Master user the ability to add a new token for for those users that have been assigned to the same area(s) as the Master user.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [2] + [0]. A list of users will display on the keypad.
MENU 1-2-0
1. Enter [MENU] + [1] + [2] + [1]. A list of users will display on the keypad.
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name Press
 OK or MENU
2. Use the [] and [] keys to select the user who’s token you want to delete, then press [OK] to select.
To delete token for Ur1 John Smith Press OK 009553507 Press OK or MENU
3. When prompted press the [OK] key to conrm token deletion.
Access > Token >

Token Status

MENU 1-2-2
This menu allows a Master user the ability to identify a token which has been programmed into the system. Only tokens that have been assigned to the same area(s) as the Master user cn be identied.
Enter programming mode (PIN + MENU) then,
2. Use the [] and [] keys to select the user that you want to add a token for, then press [OK] to select.
1. Enter [MENU] + [1] + [2] + [2]. The system will prompt you to present the token to the keypad.
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2. Once the token is presented the system will display the owner of the token.
Token belongs to Ur2 Debbie Smith
Press OK or MENU
Access > Token >

Edit Token

MENU 1-2-3
This menu allows a Master user the ability to delete a token for those users that have been assigned to the same area(s) as the Master user.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [2] + [1]. A list of users will display on the keypad.
2. Use the [] and [] keys to select the user who’s token you want to delete, then press [OK] to select.
ID number:
Enter Keyfob ID Ur16 User 16 Name 000000000
Press OK or MENU
3. Enter the RF Keyfob ID Number
4. Press [OK] to save and exit, or press [MENU] to exit without saving.
Access > RF Keyfob >

Delete Keyfob

MENU 1-3-1
This menu allows the security installer or a master user to delete the RF keyfob ID that has been assigned to a user.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [3] + [1].
A list of users will display on the keypad.
Edit Token Ur2 Debbie Smith 000000000
Press 0-9 OK to SAVE
3. When prompted press the [OK] key to conrm token deletion.

RF Keyfob

This section outlines how to add and delete RF keyfobs which provide an alternate method for users to turn an area(s) on and o. The RF Keyfob must be compatible with the RF Receiver that has been installed by the security company.
Access > RF Keyfob >

Add Keyfob

This menu allows the security installer or a master user to program the user’s keyfob ID number.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [3] + [0].
MENU 1-3-0
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name
Press
 OK or MENU
2. Use the [] and [] keys to select the user that you want to delete the keyfob, then press [OK] to select. Alternatively, you can enter the user number, then press [OK].
Delete Keyfob ID Ur2 Debbie Smith 009553507
Press OK or MENU
3. Press [OK] to delete the RF Keyfob ID number and exit, or press [MENU] to exit without saving.
Access > User Properties >

User Name

MENU 1-4-0
This menu allows the master user to program the user’s name. A maximum of 16 characters can be entered.
Enter programming mode (PIN + MENU) then,
A list of users will display on the keypad.
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name
Press
 OK or MENU
2. Use the [] and [] keys to select the user that you want to add the RF keyfob ID, then press [OK] to select. Alternatively, you can enter the user number you, then press [OK].
The keypad will prompt you to enter the RF keyfob
1. Enter [MENU] + [1] + [4] + [0]. A list of users will display on the keypad.
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name
Press
 OK or MENU
2. To program the user name, use the [] and [] keys to select the user that you want to program, then press [OK] to select. Alternatively, you can enter the user number you want to program, then press [OK].
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User Guide
The keypad will display the current user name.
User Name Ur1
Follow the procedure below to congure the required options.
1. Enter your Master PIN + [MENU].
User 1 Name Press
 OK to SAVE
3. Use the [] and [] keys to scroll the cursor left and right across the user name text. Use the [] and [] keys to scroll through the dierent characters available. To clear all text from the cursor position, press the [OFF] key.
4. When the user name is complete, press [OK] to save and exit, or press [MENU] to exit without saving.
Access > User Properties >

Area Assignment

MENU 1-4-1
This menu allows the master user to program which areas (1 to 4) a user can access. Each user can be assigned to one or multiple areas. The master user is restricted and can only assign another user to any one or multiple areas that the master user has been assigned to. At factory default, each user is assigned to operate Area 1.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [4] + [1]. A list of users will display on the keypad.
2. To assign areas to a user, use the [] and [] keys to select the user that you want to program, then press [OK] to select. Alternatively, you can enter the user number you want to program, then press [OK].
The keypad will display which areas the user has
been assigned to.
Security System Area 2 Name Area 3 name Press
 OK ON OFF MENU
3. Use the [] and [] keys to select the area that you want to assign to the user. Press the [ON] key to assign the user to the area (√ will display) or press the [OFF] key to disable the user from the corresponding area (√ will no longer display).
4. Repeat Step 3 until you have assigned the user to all areas that are required.
2. Enter [1] + [4] + [2] + [OK].
The keypad will display the list of current options. Options with a preceeding tick mark are selected.
Master User
Reserved Arm Only
Press
 OK ON OFF MENU
3. Use the [] and [] keys to highlight the feature that you want to program, then use the [ON] and [OFF] keys to turn on and o the features as required.
4. When all user options are programmed, press [OK] to save and exit, or press [MENU] to exit without saving.

TimeZones

Timezones can be used to restrict users from operating doors or from controlling the alarm system outside given times of the day, days of the week or during holidays.
A master code holder is able to change the timezone parameters so they can control the access times for a given user. If a resticted user tries to operate the system outside
their assigned timezone then access will be denied. See MENU 7-5-0 for more information on timezone
programming.
Access > User Properties >

TimeZone Access

This menu is used to assign a user to a timezone. Timezones can be used to restrict a users access to be within specic times of the day and or days of the week. Each User can only be assigned to one timezone. Setting this option to timezone 1 will give the user 24 hour access to the system.
Enter programming mode (PIN + MENU) then,
1. Enter [MENU] + [1] + [4] + [4] and select the user from the list then press [OK].
Ur1 John Smith
Ur2 Debbie Smith Ur3 User 3 Name Press
 OK or MENU
MENU 1-4-4
5. Press [OK] to save and exit, or press [MENU] to exit without saving.
Access > User Properties >

User Options

MENU 1-4-2
This menu allows the master user to set or change various options for other users on the system. You should discuss these options with your installer before making changes.
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2. Using the numeric keys, enter the timezone. Valid entries are 1 – 16 or 0 to disable.
TimeZone Access Ur1
01 - 24 Hour TimeZone Press
 0-9 OK to SAVE
3. Press [OK] to save and exit or press [MENU] to exit without saving.
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