Bosch SMU24AW01S, SMU24AI01S Instructions for Use

Dishwasher
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Table of contents

Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe installation ................................5
Safe use ...........................................6
Damaged appliance .........................8
Risk to children ................................9
Safety systems ...............................10
Preventing material damage ........11
Safe installation ..............................11
Safe use .........................................11
Childproof lock1............................12
Door lock........................................12
Environmental protection and
saving energy................................13
Disposing of packaging .................13
Saving energy.................................13
AquaSensor1...................................13
Installation and connection..........13
Scope of supply .............................13
Installing and connecting the ap-
pliance ............................................14
Drainage connection ......................14
Drinking water connection .............14
Electrical connection ......................15
Familiarising yourself with
your appliance...............................16
Appliance .......................................16
Controls ..........................................17
Programmes ..................................19
Information for test institutes ..........20
Additional functions .....................21
Features.........................................21
Top basket .....................................22
Bottom basket ................................23
Cutlery basket ................................23
Cutlery drawer ................................23
Etagere ...........................................24
Folding prongs ...............................25
Small items holder .........................25
Knife shelf.......................................26
Basket heights................................26
Before using for the first time ......27
Performing initial start-up ...............27
Water softening system................27
Overview of water hardness set-
tings................................................27
Setting water softening system ......28
Special salt .....................................28
Switching off water softening
system ............................................28
Regeneration of the water
softening system ............................29
Rinse aid system...........................30
Rinse aid ........................................30
Setting the amount of rinse aid......30
Switching rinse aid system off .......30
Detergent .......................................31
Suitable detergents ........................31
Unsuitable detergents ....................32
Information on detergents ..............32
Adding detergent ...........................32
Tableware ......................................33
Damage to glass and tableware ....33
Arrange tableware ..........................34
Removing tableware.......................35
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Depending on the appliance specifications
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Basic operation .............................35
Opening appliance door ................35
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Switching on the appliance ............35
Setting a programme .....................35
Setting additional functions ............36
Setting timer programming ............36
Starting the programme .................36
Interrupting programme .................36
Terminate programme....................36
Switching off appliance ..................36
Basic settings................................38
Overview of basic settings .............38
Changing basic settings.................38
Cleaning and servicing.................39
Cleaning the tub .............................39
Self-cleaning interior1......................39
Cleaning products ..........................39
Tips on appliance care...................39
Filter system ...................................39
Cleaning spray arms ......................40
Troubleshooting............................42
Appliance safety.............................42
Error code / Fault display / Sig-
nal...................................................42
Washing results..............................44
Information on display panel..........50
Malfunctions ...................................51
Mechanical damage.......................52
Noise ..............................................52
Clean wastewater pump.................53
Technical specifications...............55
Transportation, storage and
disposal .........................................53
Removing the appliance ................53
Protect appliance from frost...........53
Transporting the appliance ............54
Disposing of old appliance ............54
Customer Service..........................54
Product number (E-Nr.) and pro-
duction number (FD) ......................55
AQUA-STOP guarantee1.................55
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Depending on the appliance specifications
3
en Safety

Safety

Please read the safety information to ensure that you use the ap­pliance safely.

General information

You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this ensures you will
use the appliance safely and efficiently.
¡ This manual is intended for the user of the appliance. ¡ Follow the safety instructions and warnings. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.

Intended use

Please read the information on intended use to ensure you use the appliance correctly and safely. Only use this appliance:
¡ As specified in this instruction manual. ¡ For cleaning household tableware. ¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance.
4
Safety en
Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

Safe installation

Follow these safety instructions when installing the appliance.
WARNING‒Risk of injury!
Improper installation may cause injury.
When installing and connecting the appliance, follow the in­structions in the manual and installation instructions.
WARNING‒Risk of electric shock!
Improper installation is dangerous.
Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical installation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
When installing the appliance, check that the power cable is not trapped or damaged.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-ap­proved adapters.
Do not use extension cables or multiple socket strips.
If the power cord is too short, contact Customer Service.
Only use adapters approved by the manufacturer.
5
en Safety
WARNING‒Risk of electric shock!
Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous.
Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve.
Never cut through the supply hose. The supply hose con­tains electric power cables.
WARNING‒Risk of injury!
Hinges move when opening and closing the appliance door and can cause injury.
If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Covers are available from Customer Service or specialist outlets.
WARNING‒Risk of tipping!
Improper installation may cause the appliance to tip up.
Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.
WARNING‒Risk of burns!
If the appliance is not installed properly, this may result in burns.
With free-standing appliances, ensure that they are installed with the back panel against a wall.

Safe use

Follow these safety instructions when using the appliance.
WARNING‒Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.
Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
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Safety en
WARNING‒Risk of explosion!
¡ Adding solvents to the interior of the appliance may cause ex-
plosions.
Never add solvents to the interior of the appliance.
¡ Highly caustic alkaline or highly acidic cleaning agents in con-
junction with aluminium parts in the interior of the appliance may cause explosions.
Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, e.g. for the Machine Care programme, in conjunction with alu­minium parts.
Do not put any aluminium parts in the interior of the appli­ance.
WARNING‒Risk of injury!
¡ Leaving the appliance door open may result in injury.
Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping.
Do not sit or stand on the appliance door when open.
¡ Knives and utensils with sharp points can cause injuries.
Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.
WARNING‒Risk of scalding!
If you open the appliance door while the programme is run­ning, hot water may splash out of the appliance.
Open the appliance door carefully if the programme is still running.
WARNING‒Risk of tipping!
Overfilling the Baskets may cause the appliance to tip up.
Never overfill the Baskets with free-standing appliances.
WARNING‒Risk of electric shock!
¡ An ingress of moisture can cause an electric shock.
Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
7
en Safety
Do not use steam- or high-pressure cleaners to clean the appliance.
¡ If the insulation of the power cord is damaged, this is danger-
ous.
Never let the power cord come into contact with hot appli­ance parts or heat sources.
Never let the power cord come into contact with sharp points or edges.
Never kink, crush or modify the power cord.

Damaged appliance

Follow the safety instructions if the appliance is damaged.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
Never operate a damaged appliance.
Never operate an appliance with a cracked or fractured sur­face.
Never pull on the power cord to unplug the appliance. Al­ways unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
Call Customer Service. →Page54
Repairs to the appliance should only be carried out by trained specialist staff.
¡ Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
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Safety en

Risk to children

Follow the safety instructions if there are children in your home.
WARNING‒Risk of suffocation!
¡ Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
Keep packaging material away from children.
Do not let children play with packaging material.
¡ Children may breathe in or swallow small parts, causing them
to suffocate.
Keep small parts away from children.
Do not let children play with small parts.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING‒Risk of crushing!
With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
Keep an eye on children when opening and closing the ap­pliance door.
WARNING‒Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
Keep children away from detergent and rinse aid products.
Keep children away from the appliance when open. The wa­ter in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.
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en Safety
WARNING‒Risk of injury!
Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
Keep children away from the appliance when open.
WARNING‒Risk of suffocation!
Children may become trapped in the appliance and suffocate.
Use the childproof lock if fitted.
Never let children play with or operate the appliance.

Safety systems

Protect children from possible hazards resulting from the appli­ance. Depending on the features of the model, the appliance comes with a →"Childproof lock", Page12.
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Preventing material damage en

Preventing material damage

Preventing material dam­age
Follow these instructions to prevent material damage to your appliance, accessories or other objects in your kitchen.

Safe installation

Follow the instructions when installing the appliance.
ATTENTION!
¡ Improper installation of the appli-
ance may cause damage.
If the dishwasher is installed above or below other domestic appliances, follow the informa­tion on installation in combina­tion with a dishwasher in the in­stallation instructions for the in­dividual appliances.
If there is no information or if the installation instructions do not in­clude the relevant information, contact the manufacturer of these appliances to check that the dishwasher can be installed above or below these appli­ances.
If no information is available from the manufacturer, the dish­washer should not be installed above or below such appli­ances.
To ensure the safe operation of all domestic appliances, con­tinue following the installation in­structions for the dishwasher.
Do not install the dishwasher un­der a hob.
Do not install the dishwasher near heat sources, e.g. radiat­ors, heat storage tanks, ovens or other appliances that gener­ate heat.
¡ Modified or damaged water hoses
may result in material damage and damage to the appliance.
Never kink, crush, modify or cut through water hoses.
Only use the water hoses sup­plied with the appliance or genu­ine spare hoses.
Never re-use water hoses that have been used before.
¡ If the water pressure is too high or
too low, this may impair function­ing of the appliance.
Make sure that the water pres­sure in the water supply system is min. 50kPa (0,5bar) and max. 1000kPa (10bar).
If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.

Safe use

Follow the instructions when using the appliance.
ATTENTION!
¡ Escaping water vapour can dam-
age fitted units.
When the programme ends, leave the appliance to cool down for a while before opening the door.
¡ Special salt can damage the tub
due to corrosion.
To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the pro­gramme starts.
¡ Detergent may damage the water
softening system.
Only fill the dispenser of the wa­ter softening system with special dishwasher salt.
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en Childproof lock
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¡ Unsuitable cleaning agents may
damage the appliance.
Do not use a steam cleaner.
So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.
To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.

Childproof lock

Childproof lock
1
The childproof lock lets you protect children from possible hazards result­ing from the appliance. Depending on the features of the model, the appliance comes with a door lock.

Door lock

The door lock is a mechanical safety system and makes it more difficult to open the appliance door. You can activate or deactivate the door lock.
2. Pull the catch of the childproof
lock forwards and close the ap­pliance door ⁠.

Deactivating the door lock

1. Open the appliance door.
2. Push the catch of the childproof
lock to the right and slide it backwards .
WARNING
Risk of suffocation!
Children may become trapped in the appliance and thus suffocate.
Activate the door lock and close the appliance door.
→"Opening appliance door",
Page35

Activating the door lock

Note:The door lock remains activ-
ated until it is deactivated manually.
1. Open the appliance door.
1
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Depending on the appliance specifications
3. Close the appliance door.
Environmental protection and saving energy en

Environmental protection and saving energy

Environmental protection and saving energy
Help protect the environment by us­ing your appliance in a way that con­serves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.
Sort the individual components by type and dispose of them separ­ately.
Information about current disposal methods are available from your specialist dealer or local authority.

Saving energy

If you follow these instructions, your appliance will use less electricity and less water.
Use the Eco 50° programme.
The Eco 50° programme is en­ergy efficient and environmentally friendly. →"Programmes", Page19
If you do not have much tableware to wash, use the additional Half Load function.
1
The programme will adjust to a lower load and consumption will be reduced. →"Additional functions", Page21

AquaSensor

1
The AquaSensor is an optical meas­uring device (light barrier) which measures the turbidity of the washing water. You can save water with the AquaSensor. Use of the AquaSensor depends on the programme. If the soiling level is low, the washing water is used in the next wash cycle, so reducing water consumption by 3-6 litres. If the soil­ing level is is greater, the washing water is drained off and replaced with fresh water. In the automatic pro­grammes the temperature and run­ning time are additionally adjusted to the level of soiling.

Installation and connection

Installation and connec­tion
To ensure proper operation, connect the appliance to the power and water supply correctly. Observe the spe­cified criteria and the installation in­structions.

Scope of supply

After unpacking all parts, check for any damage in transit and complete­ness of the delivery. If you have any complaints, contact the dealer who sold you the appli­ance or our Customer Service.
Note:The appliance was tested at the factory to check it is in working order. It is possible that water has left marks on the appliance. These marks will disappear after the first wash cycle.
The delivery consists of the following: ¡ Dishwasher
1
Depending on the appliance specifications
13
en Installation and connection
¡ Instruction manual ¡ Installation instructions ¡ Warranty ¡ Installation material ¡ Steam guard plate ¡ Rubber apron ¡ Mains cable ¡ Quick reference guide
1
1
1
1
Installing and connecting the ap­pliance
You can position your built-under or integrable appliance in a fitted kit­chen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appli­ance, you must stop it from tipping over, e.g. by screwing it to the wall or installing it under a continuous work­top that is securely connected to ad­jacent cabinets.
1. Follow the safety instructions.
→Page4
2. Follow the instructions for electrical
connection. →Page15
3. Check the Scope of supply
→Page13 and the condition of the appliance.
4. Consult the installation instructions
for the installation dimensions re­quired.
5. Make the appliance level using the
height-adjustable feet. Make sure that the appliance is
standing on the floor securely.
6. Install the drainage connection.
→Page14
7. Install the drinking water connec-
tion. →Page14
8. Connect the appliance to the elec-
tricity supply.

Drainage connection

Connect your appliance to drainage connection so dirty water is dis­charged via the wash cycle.

Installing the drainage connection

1. Consult the installation instructions
supplied for the steps required here.
2. Connect the wastewater hose to
the outlet connection of the siphon using the enclosed parts.
3. When doing so, check that the
wastewater hose is not kinked, crushed or twisted.
4. Also check that there is no cover
in the drainage system preventing the wastewater from being dis­charged.

Drinking water connection

Connect your appliance to a drinking water connection.

Installing the drinking water connection

Note:If you are replacing the appli-
ance, you must use a new water sup­ply hose.
1. Consult the installation instructions
supplied for the steps required here.
2. Connect the appliance to the drink-
ing water connection using the en­closed parts.
Observe the Technical data →Page55.
3. When doing so, check that the
drinking water connection is not kinked, crushed or twisted.
1
Depending on the appliance specifications
14

Electrical connection

Connect your appliance to the power supply.

Connecting the appliance to the electricity supply

Notes
¡ Follow the Safety instructions
→Page5.
¡ Connect the appliance to alternat-
ing current only, in the range of 220 - 240V and 50Hz or 60Hz.
¡ Please note that the water safety
system is only functional if there is a power supply.
1. Insert the non-heating appliance
plug of the power cable into the appliance.
2. Insert the mains plug of the appli-
ance into a nearby socket. The connection data for the appli-
ance can be found on the rating plate.
3. Check that the mains plug is inser-
ted properly.
Installation and connection en
15
en Familiarising yourself with your appliance
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3
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5
6
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8
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10
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Familiarising yourself with your appliance

Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.
Rating plate Rating plate with E number and FD number
→Page55.
1
Depending on the appliance specifications
16
The data you need for Customer Service →Page54.
Familiarising yourself with your appliance en
2
3
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5
6
7
8
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10
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12
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Detergent dispenser Detergent →Page31 is added to the detergent dis-
penser.
Bottom basket Bottom basket →Page23
Dispenser for special salt Add special salt for the Water softening system
→Page27 to the dispenser for special salt.
Lower spray arm The lower spray arm washes the tableware in the bot-
tom basket. If the tableware has not been washed properly, clean the spray arms.
→"Cleaning spray arms", Page40
Tablet collecting tray During the wash cycle tablets automatically fall out of
the detergent dispenser into the tablet collecting tray where they can fully dissolve.
Top basket Top basket →Page22
Cutlery drawer
EmotionLight
Etagere Etagere →Page24
Upper spray arm The upper spray arm washes the tableware in the top
Filter system Filter system →Page39
Cutlery basket
1
1
1
Cutlery drawer →Page23
Interior lighting of the appliance.
→"Overview of basic settings", Page38
basket. If the tableware has not been washed properly, clean the spray arms.
→"Cleaning spray arms", Page40
Cutlery basket →Page23
Dispenser for rinse aid Add rinse aid for the Rinse aid system →Page30 to
1
Depending on the appliance specifications
the dispenser for rinse aid.

Controls

The controls are used to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions.
17
en Familiarising yourself with your appliance
1 2 3 4 5
78910 6
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ON/OFF button Switching on the appliance →Page35
Programme selector Programmes →Page19
Start button and reset button Starting the programme →Page36
Display The display shows information about the remain-
Timer programming Setting timer programming →Page36
Additional functions
1
Switching off the appliance →Page36
Terminating the programme →Page36
ing running time or the basic settings. You can change the basic settings via the display and the setting buttons.
→"Changing basic settings", Page38
Additional functions →Page21
Water supply display Display for water supply lights up →Page43
1
18
Rinse aid refill indicator Rinse aid system →Page30
Special salt refill indicator Water softening system →Page27
Door opener
Depending on the appliance specifications
1
Opening the appliance door →Page35

Programmes

Programmes
Programmes en
You can find an overview of the pro­grammes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depend­ing on the programme selected. The running time depends on the water temperature, the quantity of table­ware, the level of soiling and the Ad-
ted. The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values can be found in the quick reference guide. The consumption values relate to normal conditions and a water hard­ness of 16-20°°E. Different influen­cing factors such as water temperat­ure or pipe pressure may result in deviations.
ditional function →Page21 selec-
Programme Use Programme se-
quence
Intensive 70°
Tableware: ¡ Washing pots and
pans, non-fragile tableware and cut­lery.
Level of soiling:
Intensive:
¡ PreRinse ¡ Cleaning 70°C ¡ Intermediate rinse ¡ Rinsing 69°C ¡ Drying
¡ Removing stubborn
burned or dried-on food remnants con­taining starch and protein.
When using powder de­tergent, you can also apply a little to the in­side of the appliance door.
Mix 65°
Tableware: ¡ Cleaning mixed
tableware and cut-
lery. Level of soiling: ¡ Removing common
Intensive:
¡ Pre Rinse ¡ Cleaning 65°C ¡ Intermediate rinse ¡ Rinsing 69°C ¡ Drying
household food rem-
nants normally to
firmly dried-on.
Additional functions
All
→"Additional func­tions", Page21
All
→"Additional func­tions", Page21
19
en Programmes
Programme Use Programme se-
quence
Eco 50°
Tableware: ¡ Cleaning mixed
tableware and cut-
lery. Level of soiling: ¡ Removing common
household food rem-
Most economical pro­gramme:
¡ Pre-Rinse ¡ Cleaning 50°C ¡ Intermediate rinse ¡ Rinsing 66°C ¡ Drying
nants lightly dried-
on.
Glass 40°
Tableware: ¡ Cleaning delicate
tableware, cutlery,
temperature-sensit-
ive plastics, glasses
and stemware in the
Particularly gentle:
¡ PreRinse ¡ Cleaning 40°C ¡ Intermediate rinse ¡ Rinsing 60°C ¡ Drying
stemware basket. Level of soiling: ¡ Removing lightly ad-
hering fresh food
remnants.
1 hr Programme
Tableware: ¡ Cleaning mixed
tableware and cut-
lery. Level of soiling:
Time-optimised:
¡ Cleaning 65°C ¡ Intermediate rinse ¡ Rinsing 70°C ¡ Drying
¡ Removing common
household food rem-
nants lightly dried-
on. Tableware:
¡ Cleaning all types of
Cold rinse suitable: ¡ Pre-Rinse
tableware.
PreRinse
Level of soiling: ¡ Cold rinsing, inter-
mediate cleaning.
Additional functions
All
→"Additional func­tions", Page21
IntensiveZone VarioSpeed Half Load ExtraDry
→"Additional func­tions", Page21
ExtraDry
→"Additional func­tions", Page21
None

Information for test institutes

Test institutes are provided with in­formation for comparability tests, e.g. according to EN60436. These are the conditions for conduct­ing the tests, however they are not the results or consumption values.
20
E-mail enquiries to: dishwasher@test­appliances.com The product number (E-Nr.) and the production number (FD) are required here. They can be found on the rat­ing plate on the appliance door.
Additional functions en

Additional functions

Additional functions
You can find an overview of the addi­tional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configur­ation.
Additional func­tion
VarioSpeed
Half Load
Hygiene
Use
¡ The running time is
shortened by 20% to 50% depending on the washing programme.
¡ Energy and water con-
sumption are increased.
¡ Switch on with small
loads.
¡ It is recommended
adding less detergent to the detergent dis­penser than for a full machine load.
¡ The running time is
shortened.
¡ Energy and water con-
sumption are reduced.
¡ To ensure a higher hy-
giene status for the ap­pliance and tableware, the temperature is raised and maintained for an extra-lengthy period.
¡ Especially suitable for
cleaning chopping boards or baby bottles.
¡ Continuous use of this
function increases the hygiene status.
¡ This will increase the
running time and en­ergy consumption.
Additional func-
Use
tion
¡ Switch on with mixed
IntensiveZone
loads containing table­ware with different soil­ing levels, e.g. place very soiled pots and pans in the bottom bas­ket and normally soiled tableware in the top basket.
¡ The spray pressure in
the bottom basket is in­creased and the max­imum programme tem­perature held longer. This will increase the running time and en­ergy consumption.
¡ For a better drying res-
ExtraDry
ult the final rinse tem­perature is increased and the drying phase extended.
¡ Especially suitable for
drying plastic parts.
¡ There is a slight in-
crease in energy con­sumption and the run­ning time is extended.

Features

Features
You can find an overview of the pos­sible features of your appliance and how to use them here. These features depend on the model of your appliance.
21
en Features
a

Top basket

Arrange cups and glasses in the top basket.
Knife shelf
1
You can adjust the height of the top basket to make room for larger items of tableware.

Adjusting top basket with side levers

To wash large items of tableware in the baskets, adjust the shelf position of the top basket.
1. Pull out the top basket.
2. To prevent the basket from sud-
denly dropping down, hold the side of the basket by the top edge.
3. Press in the levers on the right and
left on the outside of the basket.
The basket can then slip down slightly.
4. Raise or lower the basket evenly to
the right level. →"Basket heights", Page26
Check that the basket is level on both sides.
5. Slide the basket back in.

Adjusting top basket with pairs of rollers

To wash large items of tableware in the baskets, adjust the shelf position of the top basket.
1. Pull out the top basket.
2. Remove the basket.
1
Depending on the appliance specifications
22
3. Insert the basket at the right bas-
ket height. →"Basket heights", Page26
Check that the basket is level on
a
both sides.
4. Slide the basket back in.

Bottom basket

Arrange pans and plates in the bot­tom basket.
Features en

Cutlery basket

Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.
Cutlery basket
1
Large plates up to a diameter of 31/34cm1 can be arranged as shown.
1
Depending on the appliance specifications

Cutlery drawer

Arrange cutlery in the cutlery drawer.
23
en Features
1
2
3
Arrange cutlery with the points and sharp edges downwards. You can reorganise the cutlery drawer to make more space for longer/wider items of cutlery.

Reorganising cutlery drawer

1
1
You can fold down the side shelves and front prongs to make more space for longer/wider items of cut­lery.
1. To fold down a side shelf, push the
lever forwards and fold down the side shelf ⁠.
2. To fold down the front prongs,
push the lever forwards and fold down the prongs ⁠.

Etagere

Use the etagere and space under­neath for small cups and glasses or for large items of cutlery, e.g. wooden spoons or serving cutlery.
Tip
If you want to return the cutlery drawer to the original position, fold the side shelf back up until it clicks into position.
1
Depending on the appliance specifications
24
You can adjust the height of the etagere.
1
If you do not need the etagere, you can fold it up.

Adjusting etagere

1
You can adjust the height of the etagere.
1. Position the etagere vertically and
pull it upwards ⁠.
Features en
2 3
1
1
2
1
2
2. Position the etagere at a slight
angle and move to the right height
⁠.
3. Push the etagere down.
a The etagere clicks into position.

Folding prongs

Use the folding prongs to position tableware securely, e.g. plates.
You can fold the prongs down to po­sition pans, bowls and glasses
1
better.

Folding down prongs

If you do not need the prongs, fold them down.
1. Push the lever forwards and fold
down the prongs ⁠.
1
2. To use the folding prongs again,
fold them back up.
a The folding prongs click in posi-
tion.

Small items holder

Use the small items holder to posi­tion small items of tableware, e.g. light plastic parts.
1
Depending on the appliance specifications
25
en Features

Knife shelf

Use the knife shelf for long, sharp ob­jects and long items of cutlery.

Basket heights

Set the baskets at the right height.
Appliance height 81.5cm with cutlery basket
Level Top basket Bottom basket
1 max. ø 22 cm 31 cm 2 max. ø 24.5 cm 27.5 cm 3 max. ø 27 cm 25 cm
Appliance height 81.5cm with cutlery drawer
Level Top basket Bottom basket
1 max. ø 16 cm 31 cm 2 max. ø 18.5 cm 27.5 cm 3 max. ø 21 cm 25 cm
Appliance height 86.5cm with cutlery basket
Level Top basket Bottom basket
1 max. ø 24 cm 34 cm 2 max. ø 26.5 cm 30.5 cm 3 max. ø 29 cm 28 cm
Appliance height 86.5cm with cutlery drawer
Level Top basket Bottom basket
1 max. ø 18 cm 34 cm 2 max. ø 20.5 cm 30.5 cm 3 max. ø 23 cm 28 cm
26
Before using for the first time en

Before using for the first time

Before using for the first time
4. Set the water softening system.
→Page28
5. Set the amount of rinse aid to be
dispensed. →Page30
Configure the settings for initial start­up.

Performing initial start-up

On initial start-up or after a reset to the factory settings, you will need to make settings.
Requirement:The appliance has been installed and connected. →Page13
1.
Add special salt. →Page28
2.
Add rinse aid. →Page30
3. Switch on the appliance.
→Page35
Tip:You can change these settings and other Basic settings →Page38 at any time.

Water softening system

Water softening system
Hard water leaves limescale on the tub and tableware and parts of the appliance may become blocked. To ensure good dishwashing results, you can treat the water with special salt and the water softening system. To avoid damage to the appliance, water with a hardness above 9 °E must be softened.

Overview of water hardness settings

You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
Water hardness °E Hardness range mmol/l Setting value
0 - 8 Soft 0 - 1.1 H:00 9 - 10 Soft 1.2 - 1.4 H:01 11 - 12 Medium 1.5 - 1.8 H:02 13 - 15 Medium 1.9 - 2.1 H:03 16 - 20 Medium 2.2 - 2.9 H:04 21 - 26 Hard 3.0 - 3.7 H:05 27 - 38 Hard 3.8 - 5.4 H:06 39 - 62 Hard 5.5 - 8.9 H:07
Note:Set the water hardness determ­ined on your appliance. With a water hardness of 0 - 8°E you can dispense with special salt and switch off the water softening system.
27
en Water softening system
a

Setting water softening system

Set the water hardness on your appli­ance.
1. Determine the water hardness and
the appropriate setting value. →"Overview of water hardness set-
tings", Page27
2. Press ⁠.
3. Press and hold ⁠.
4. Turn the programme selector until
the display shows H:04.
5. Release the button.
6. Turn the programme selector until
the required level has been set. The appliance is set to H:04 at the
factory.
7. Press to save the setting.

Special salt

You can use special salt to soften water.

Adding special salt

If the special salt refill indicator lights up, add special salt to the dispenser for special salt just before the pro­gramme starts. The amount of spe­cial salt required depends on the wa­ter hardness: the higher the water hardness, the greater the amount of special salt required.
ATTENTION!
¡ Detergent may damage the water
softening system.
Only fill the dispenser of the wa­ter softening system with special dishwasher salt.
¡ Special salt can damage the tub
due to corrosion.
To make sure that any special salt that escapes is washed out of the tub, add the special salt
to the dispenser for special salt immediately before the pro­gramme starts.
1. Unscrew the lid of the dispenser
for special salt and remove.
2. On initial start-up: Fill the dispenser
right up with water.
3. Note:Only use special salt for
dishwashers. Do not use salt tablets. Do not use table salt.
Add the special salt to the dis­penser.
Funnel
1
Fill the dispenser right up with spe­cial salt. The water in the dis­penser is displaced and forced out.
4. Place the lid back on the dis-
penser and turn to close.

Switching off water softening system

Note
To avoid damage to the appliance, only switch off the water softening system in the following cases:
¡ The water hardness is max. 26°E
and you are using combined deter­gents with salt replacement sub­stances. According to manufactur-
1
Depending on the appliance specifications
28
Water softening system en
ers, combined detergents with salt replacement substances can gen­erally only be used up to a water hardness of 26°E without adding
6. Press to save the setting.
a The water softening system is
switched off and the salt refill indic­ator is deactivated.
special salt.
¡ The water hardness is 0 - 8°E.
You do not need to use special salt.
1. Press ⁠.
2. Press and hold ⁠.
3. Turn the programme selector until
the display shows H:04.
4. Release the button.
5. Turn the programme selector until
the display shows H:00.

Regeneration of the water softening system

In order to obtain fault-free function of the water softening system, the appli­ance performs reheating of the water softening system at regular intervals. Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro­grammes. It will increase the run time and consumption values, e.g. water and electricity.

Overview of consumption values with regeneration the water softening system

Here you can find an overview of the maximum additional running time and consumption values during regeneration of the water softening system. You can find the column applicable to your model in the quick reference guide according to its water consumption in the Eco50° programme.
Water consump­tion in litres (de­pending on model)
6.5 / 6.7 8 7 5 0.05
7.5 / 7.7 7 7 5 0.05
9.5 6 7 5 0.05 above 10.5 5 7 5 0.05
Regeneration of the water soften­ing system after x rinse cycles
Additional run­ning time in minutes
Additional water consumption in litres
Additional power consumption in kWh
The consumption values specified are laboratory measurements determ­ined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.
29
en Rinse aid system
1
2
max

Rinse aid system

Rinse aid system
You can use the rinse aid system and rinse aid to get tableware and glasses rinsed perfectly without marks.

Rinse aid

For optimum drying results, use rinse aid. Only use rinse aid for domestic dish­washers.

Adding rinse aid

If the rinse aid refill indicator lights up, top up with rinse aid. Only use rinse aid for domestic dishwashers.
1. Press the catch on the lid of the
dispenser for rinse aid and lift
⁠.
Spilled rinse aid can cause ex­cessive frothing during the wash cycle.
4. Close the lid of the dispenser for
rinse aid.
a The lid clicks into position.

Setting the amount of rinse aid

If there are streaks or water marks on tableware, change the amount of rinse aid.
1. Press ⁠.
2. Press and hold ⁠.
3. Turn the programme selector until
the display shows r:05.
4. Release the button.
5. Turn the programme selector until
the right amount of rinse aid has been set.
The factory setting is level r:05. – A low setting adds less rinse aid
during the wash cycle and re­duces streaking on tableware.
– A higher setting adds more
rinse aid during the wash cycle, reduces water marks and im­proves the drying result.
6. Press to save the setting.
2. Add rinse aid up to the max mark.
3. If rinse aid spills out, remove it
from the tub.
30

Switching rinse aid system off

If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid compon­ent, you can switch the rinse aid sys­tem off.
Tip:The function of rinse aid is lim­ited with combined detergents. You will generally get better results using rinse aid.
1. Press ⁠.
2. Press and hold ⁠.
3. Turn the programme selector until
the display shows r:05.
4. Release the button.
Detergent en
5. Turn the programme selector until
the display shows r:00.
6. Press to save the setting.
a The rinse aid system is switched
off and the rinse aid refill indicator is deactivated.

Detergent

Detergent
Find out which detergents are suit­able for your appliance.

Suitable detergents

Only use detergents that are suitable for dishwashers. Both separate and combined detergents are suitable. For optimum washing and drying res­ults, use separate detergent, adding Special salt →Page28 and Rinse aid →Page30 separately. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen­based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup.
Note:Follow the manufacturer's in­structions for each detergent.
Detergent Description
Tabs Tabs are suitable for all
cleaning functions and do not need to be measured out. With shorter Programmes tabs sometimes do not dis­solve entirely and leave residues of detergent. This may impair the cleaning ef­fect.
Powder deter­gent
Powder detergent is re­commended for shorter Programmes. The dosage can be adjus­ted to the level of soiling.
Detergent Description
Liquid detergent Liquid detergent works
faster and is recommen­ded for shorter Pro­grammes without PreR­inse. Sometimes liquid deter­gent may leak out despite the detergent dispenser being closed. This is not a fault and is non-critical if you remember the follow­ing: ¡ Only choose a pro-
gramme without PreR­inse.
¡ Do not select timer pro-
gramming for starting the programme.
The dosage can be adjus­ted to the level of soiling.
Tip:Suitable detergents are available online via our website or from Cus­tomer Services →Page54.

Separate detergents

Separate detergents are products that do not contain components other than detergent, e.g. powder deter­gent or liquid detergent. With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table­ware. For better washing and drying results and to avoid damage to the appli­ance, please additionally use Special salt →Page28 and Rinse aid →Page30.

Combined detergent

Besides conventional separate deter­gents, a number of products are available with additional functions. These products contain not only de­tergent but also rinse aid and salt re­placement substances (3in1) and,
31
en Detergent
15 ml
25 ml
50 ml
depending on the combination (4in1, 5in1,...), additional components such as glass protection or stainless steel cleaner. According to manufacturers, com­bined detergents generally only func­tion up to a water hardness of 26°E. With a water hardness above 26°E you will need to add special salt and rinse aid. For the best washing and drying results we recommend using special salt and rinse aid from a wa­ter hardness of 17°E. If you are us­ing combined detergent, the washing programme is adjusted automatically to ensure the best possible washing and drying result.

Unsuitable detergents

Do not use detergent which could cause damage to the appliance or present a risk to health.
Detergent Description
Hand washing-up liquid
Detergent con­taining chlorine
Hand washing-up liquid can cause increased froth­ing and damage the appli­ance.
Chlorine residue on table­ware may present a risk to health.
¡ According to manufacturers, com-
bined detergents with salt replace­ment substances can only be used up to a certain water hardness, usually 26°E, without adding spe­cial salt. For the best washing and drying results we recommend us­ing special salt from a water hard­ness of 17°E.
¡ To prevent sticking, only touch de-
tergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.
¡ Even if the rinse aid and special
salt refill indicators light up, wash­ing programmes will run properly with combined detergents.
¡ The function of rinse aid is limited
with combined detergents. You will generally get better results using rinse aid.
¡ Use tablets with a special drying
performance.

Adding detergent

1. To open the detergent dispenser,
press the locking latch.
2. Add the detergent to the dry deter-
gent dispenser.

Information on detergents

Follow the instructions on detergents in everyday use. ¡ Detergents marked as "organic" or
"ecological" (environmentally friendly) generally contain lower levels of active agents or com­pletely dispense with certain sub­stances. The cleaning effect may be restricted here.
¡ Set the rinse aid and the water
softening system to the separate detergent or combined detergent in use.
32
If you are using tablets, one is enough. Insert the tablets in a hori­zontal position.
Tableware en
If you are using powder or liquid detergent, follow the manufac­turer's instructions and quantities for dosage in the detergent dis­penser. 20ml–25ml detergent is suffi­cient for normal soiling. If table­ware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.
3. Close the lid of the detergent dis-
penser.
a The lid clicks into position. a The detergent dispenser will open
automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.

Tableware

Tableware
Only clean tableware that is suitable for dishwashers.
Note:Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing. Delicate types of glass may turn cloudy after a few washing cycles.

Damage to glass and tableware

Avoid damage to glass and table­ware.
Cause Recommendation
The following table­ware is not dish­washer-safe: ¡ Items of cutlery
and tableware made from wood
¡ Decorated glass-
ware, antique and hand-crafted table­ware
¡ Plastic parts not
resistant to heat
¡ Tableware made
from copper or tin
¡ Tableware soiled
with ash, wax, lub­ricating grease or paint
¡ Very small items of
tableware
Glass and tableware was not dishwasher­safe.
The chemical com­position of the deter­gent causes damage.
Highly caustic alkaline or highly acidic clean­ing agents, in particu­lar commercial or in­dustrial cleaning agents, are not suit­able for dishwashers in conjunction with aluminium.
Only put tableware in the dishwasher if it is marked as dish­washer-safe by the manufacturer.
Only put glasses and china in the dish­washer if it is marked as dishwasher-safe by the manufacturer.
Use a detergent marked as gentle on tableware by the man­ufacturer.
If you are using highly caustic alkaline or highly acidic cleaning agents, in particular commercial or indus­trial cleaning agents, do not put aluminium parts in the dish­washer interior.
33
en Tableware
Cause Recommendation
The water temperat­ure of the programme is too high.
Select a programme with lower temperat­ures. After the programme has ended, take glass­ware and cutlery out of the appliance without delay.

Arrange tableware

Arrange the tableware correctly to optimise the dishwashing result and prevent damage to both the appli­ance and tableware.
Tips
¡ Using the appliance allows you to
save energy and water compared to washing-up by hand.
¡ See our website for examples of
how to load your appliance effi­ciently, free of charge.
¡ To save energy and water, load
the machine with the number of place settings specified. →"Technical specifications",
Page55
¡ For better washing and drying res-
ults, position items with curves or recesses at an angle so the water can run off.
To save resources, do not pre­rinse tableware under running wa­ter.
2. Observe the following when arran-
ging tableware: – Put heavily soiled tableware in
the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be.
– To prevent damage to table-
ware, arrange it so it is stable and cannot tip over.
– To prevent injury, arrange cut-
lery with the points and sharp edges downwards.
– Position containers with the
openings facing down so no wa­ter can collect in them.
– Do not block the spray arms -
make sure that they can turn freely.
– Do not place small parts in the
tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter­gent dispenser.
1. Remove large remnants of food
from your tableware.
34

Removing tableware

2
1
WARNING
Risk of injury!
Hot tableware can cause burns to the skin. When hot, tableware is sensitive to shock, may crack and can result in injury.
When the programme has ended, do not empty the appliance until the tableware has cooled down for a while.
1. To prevent water dripping on the
tableware, unload it starting at the bottom and working up.
2. Check the washing tank and ac-
cessories for soiling and clean if necessary. →"Cleaning and servicing",
Page39

Basic operation

Basic operation
You can find out everything you need to know about operating your appli­ance here.

Opening appliance door

1. If the childproof lock
ated, open the appliance door.
2. If the childproof lock
press the catch of the lock to the right and open the appliance door ⁠.
1
is not activ-
1
is activated,
Basic operation en

Switching on the appliance

Press ⁠. The Eco 50° programme is set by
default. The Eco 50° programme is an es­pecially environmentally friendly programme and ideal for normally soiled tableware. It is the most effi­cient programme for the combina­tion of energy/water consumption for this type of tableware and evid­ences conformity with the EU Eco­design Order. If you do not perform any actions on the appliance for 15 minutes, the appliance will automatically switch off.

Setting a programme

To adjust the wash cycle to the soil­ing level of the tableware, select a suitable programme.
Turn the programme selector until the right programme has been se­lected. →"Programmes", Page19
a The remaining running time of the
programme appears on the dis­play.
1
Depending on the appliance specifications
35
en Basic operation

Setting additional functions

You can set additional functions to complete the washing programme selected.
Note:The additional functions which can be used depend on the pro­gramme selected. →"Programmes", Page19
Press the button for the relevant additional function. →"Additional functions", Page21
a The additional function is set and
the additional function button flashes.

Setting timer programming

You can delay the start of the pro­gramme by up to 24hours.
1. Press ⁠.
a "h:01" appears in the display.
2. Use to set the required start
time for the programme.
3. Press ⁠.
a This activates timer programming.
Note:To deactivate timer program­ming, press repeatedly until "h:00" appears in the display.

Starting the programme

Press .
a The programme has ended when
the display shows "0:00".
Notes
¡ If you want to add more tableware
while the appliance is running, do not use the tablet collecting tray as a handle for the top basket. You might touch the partially dissolved tablet.
¡ You can only change a pro-
gramme when running if you can­cel it. →"Terminate programme",
Page36
¡ The appliance switches off auto-
matically 1minute after the end of the programme to save energy. If you open the appliance door im­mediately after the programme has ended, the appliance will switch off after 4 seconds.

Interrupting programme

Note:When you open the appliance
door once the appliance has heated up, leave the door slightly ajar for a few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open.
1. Press ⁠.
a The programme is saved and the
appliance switches off.
2. Press to resume the pro-
gramme.

Terminate programme

To end a programme early or to switch from a programme that has already started, you will need to ter­minate it first.
Press for approx. 3seconds.
a The programme is terminated and
ends after approx. 1minute.

Switching off appliance

1. Please note the information on
Safe use →Page11.
2. Press .
3. To prevent damage from dripping
water, turn the water tap off tight (not applicable to appliances with Aqua-Stop).
36
Tip:If you press during the wash cycle, the programme currently run­ning will be interrupted. When you switch the appliance back on, the programme continues automatically.
Basic operation en
37
en Basic settings

Basic settings

Basic settings
You can configure the appliance to meet your needs.

Overview of basic settings

The basic settings depend on the features of your appliance.
Basic setting Display text Selection Description
Water hardness H:04
1
H:00 - H:07 Set the water softening system to
your water hardness.
→"Setting water softening system", Page28
Level H:00 switches the water softening system off.
Rinse aid dispensing r:05 
1
r:00 - r:06 Set the amount of rinse aid to be dis-
pensed.
→"Setting the amount of rinse aid", Page30
Switch the rinse aid system off with level r:00.
Intensive drying d:00
1
d:00 - d:01 The temperature is increased during
the final rinse, which improves the drying result. This may increase the running time slightly.
Note:Not suitable for delicate items of tableware.
Switch Intensive drying on "d:01" or off "d:00".
Hot water A:00
1
A:00 - A:01 Set cold water or hot water connec-
tion. Only set the appliance to hot water if this can be prepared with little energy and a suitable installa­tion is available, e.g. solar heating system with circulation line. The wa­ter temperature should be at least 40°C and max. 60°C. Switch hot water on "A:01" or off "A:00".
1
Factory setting (may vary according to model)

Changing basic settings

1. Press ⁠.
2. Press and hold ⁠.
38
3. Turn the programme selector until
the display shows the required set­ting.
4. Release the button.
Cleaning and servicing en
1
2
3
1
2
3
5. Turn the programme selector until
the display shows the right value.
6. Press to save the setting.

Cleaning and servicing

Cleaning and servicing
To keep your appliance working effi­ciently for a long time, it is important to clean and maintain it carefully.

Cleaning the tub

WARNING
Risk of harm to health!
Using detergents containing chlorine may result in harm to health.
Never use detergents containing chlorine.
1. Remove any coarse soiling in the
interior with a damp cloth.
2. Add detergent to the detergent dis-
penser.
3. Select the programme with the
highest temperature. →"Programmes", Page19
4. Start the programme without table-
ware. →Page36

Cleaning products

Only use suitable cleaning products to clean your appliance. →"Safe use", Page11

Tips on appliance care

Follow the tips on appliance care to make sure your appliance functions properly at all times.
Action Benefit
Wipe the door seals, the front of the dish­washer and the con­trol panel regularly us­ing a damp cloth and washing-up liquid.
If the appliance is not going to be used for a while, leave the door slightly ajar.
This ensures the parts of the appliance will remain clean and hy­gienic.
This will prevent un­pleasant odours.

Filter system

The filter system removes coarse soiling from the dishwashing cycle.

Self-cleaning interior

To remove deposits, the appliance self-cleans the interior at regular inter­vals. The programme sequence is auto­matically adjusted for self-cleaning, e.g. the cleaning temperature is briefly increased. Consumption val­ues, e.g. water and electricity, may also increase. If the interior is no longer self-cleaned adequately and deposits occur, see this information: →"Cleaning the tub", Page39.
1
1
Depending on the appliance specifications
Micro filter
Fine filter
Coarse filter
39
en Cleaning and servicing
1
2
1
2
1
2

Cleaning filters

Soiling in the dishwashing water may block the filters.
1. After each wash check the filters
for residue.
2. Turn the coarse filter anticlockwise
and remove the filter system ⁠.
Check that no foreign objects
fall into the sump.
3. Pull down the micro filter to re-
move.
5. Clean the filter elements under run-
ning water. Carefully clean the rim of dirt
between the coarse and the fine fil­ter.
6. Re-assemble the filter system.
Make sure that the locking catches on the coarse filter click into posi­tion.
7. Insert the filter system into the ap-
pliance and turn the coarse filter clockwise.
Make sure that the arrow markings match up.
4. Press the locking catches to-
gether and lift the coarse filter out
⁠.
40

Cleaning spray arms

Limescale and soiling in the dish­washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly.
1. Unscrew the upper spray arm
and pull down to remove .
2. Pull up the lower spray arm to re-
move.
3. Check the outlet nozzles on the
spray arms for blockages under running water and remove any for­eign bodies.
4. Insert the lower spray arm.
a The spray arm clicks into position.
5. Insert the upper spray arm and
screw it firmly in place.
Cleaning and servicing en
41
en Troubleshooting

Troubleshooting

Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot­ing information before contacting after-sales service. This will avoid unneces­sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

Appliance safety

Fault Cause troubleshooting
Appliance door will not open
Childproof lock is activated.
or cannot be opened easily.

Error code / Fault display / Signal

Fault Cause troubleshooting
E:12 lights up. Heating element is furred
up.
E:14 lights up. Water protection system is
activated.
E:15 lights up. Water protection system is
activated.
E:16 lights up. Water is continuously run-
ning into the appliance.
E:18 or indicator for water supply lights up.
Supply hose is kinked.
Water tap is turned off.
Water tap is jammed or furred up.
Open the appliance door.
→Page35
1. Descale the appliance.
2. Operate the appliance with the Wa-
ter softening system.
1. Turn off the water tap.
2. Call Customer Service
→Page54.
1. Turn off the water tap.
2. Call Customer Service
→Page54.
1. Turn off the water tap.
2. Call Customer Service
→Page54.
Install the supply hose without kinks.
Turn on the water tap.
Turn on the water tap. The flow rate must be at least 10 l/
min when the water supply is open.
42
Fault Cause troubleshooting
E:18 or indicator for water supply lights up.
Filter in the water supply is blocked.
1. Switch off the appliance.
2. Pull out the mains plug.
3. Turn off the water tap.
4. Unscrew the water connection.
5. Remove the filter from the supply
hose
6. Clean the filter.
7. Re-insert the filter in the supply
hose.
8. Screw the water connection back
on.
9. Check the water connection for
leaks.
10. Restore the power supply.
11. Switch the appliance on.
E:22 lights up.
1
Filters are soiled or blocked.▶Clean the filters.
→"Cleaning filters", Page40
E:24 lights up. Wastewater hose is blocked
or kinked.
Siphon connection is still sealed.
Cover of the wastewater pump is loose.
1. Reposition the wastewater hose
without kinks.
2. Remove residues.
Check the connection to the siphon and open if necessary.
Secure the cover of the Wastewater pump →Page53 so it clicks into position.
E:25 lights up. Wastewater pump is
blocked.
Clean the wastewater pump.
→"Clean wastewater pump", Page53
Troubleshooting en
1
Depending on the appliance specifications
43
en Troubleshooting
Fault Cause troubleshooting
E:25 lights up. Cover of the wastewater
pump is loose
Secure the cover of the Wastewater pump →Page53 so it clicks into position.
E:27 lights up. Mains voltage is too low. This is not a fault on the appliance.
1. Contact an electrician.
2. Have the mains voltage and elec-
trical installation checked by an electrician.
Another error code appears on the display.
E:01 to E:30
A technical fault is present. 1. Press .
2. Unplug the appliance or switch off
the fuse.
3. Wait at least 2minutes.
4. Insert the mains plug of the appli-
ance in a socket or switch on the fuse.
5. Switch the appliance on.
6. If the problem occurs again:
Press ⁠.Turn off the water tap.Pull out the mains plug.Contact Customer Service
→Page54 and give the er- ror code.

Washing results

Fault Cause troubleshooting
Tableware is not dry. No rinse aid used or dosage
set too low.
Selected programme has no drying phase
Water collects in recesses of the tableware or cutlery.
44
1. Add Rinse aid →Page30.
2. Set the amount of rinse aid to be
dispensed.
Select a programme with drying.
Position tableware at an angle where possible.
Fault Cause troubleshooting
Tableware is not dry.
Troubleshooting en
The combined detergent used has a poor drying per­formance.
Extra Dry not activated to im­prove drying performance.
Tableware removed too early or drying process not yet ended.
Rinse aid used has a limited drying performance.
Plastic tableware is not dry. Not a fault. As plastic does
not store heat so well, it also does not dry as well.
Cutlery is not dry. Cutlery not arranged prop-
erly in the cutlery basket or cutlery drawer.
Appliance interior still wet after wash cycle.
Not a fault. The condensa­tion drying principle causes water droplets in the tub – they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out.
Remnants of food on table­ware.
Tableware was placed too close together.
1. Use rinse aid to improve drying per-
formance.
2. Use a different combined detergent
with a better drying performance.
Activate Extra Dry.
1. Wait until the programme ends.
2. Only remove tableware 30minutes
after the programme has ended.
Use a name-brand rinse aid. Eco products may have limited ef-
fectiveness.
No remedial action possible.
1. Arrange the cutlery properly.
→"Arrange tableware", Page34
2. Arrange cutlery individually where
possible.
3. Avoid points of contact.
No action required.
1. Arrange tableware with sufficient
space in between. The spray jets must reach the sur-
faces of the tableware.
2. Avoid points of contact.
45
en Troubleshooting
Fault Cause troubleshooting
Remnants of food on table­ware.
Basket is overfilled. 1. Arrange tableware with sufficient
space in between. The spray jets must reach the sur-
faces of the tableware.
2. Avoid points of contact.
Spray arm rotation is blocked.
Spray arm nozzles are
Arrange tableware so that it does not obstruct spray arm rotation.
Clean the Spray arms →Page40.
blocked. Filters are soiled.
Clean the filters.
→"Cleaning filters", Page40
Filters are inserted incor­rectly and/or not engaged.
Washing programme selec­ted too weak.
Tableware has been pre­cleaned too intensely. The
1. Insert the filters properly.
→"Filter system", Page39
2. Engage the filters.
Select a more intensive washing programme.
Adjust the sensitivity of the sensors.
Only remove large remnants of food
and do not prerinse tableware. sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
Tall narrow receptacles in corner areas are not rinsed adequately.
Top baskets on right and left are not set to same height.
Do not position tall narrow recept-
acles at too great an angle or in
corner areas.
Set the top baskets on the left and
right to the same level.
→"Top basket", Page22
Detergent residue in the ap­pliance
Lid of the detergent dis­penser is blocked by items of tableware parts and will not open.
1. Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.
→"Arrange tableware", Page34
Items of tableware are blocking the
dispenser lid.
2. Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.
The lid of the detergent dis­penser is blocked by the tab
Position the tab in the detergent dis-
penser crosswise, not vertically. and will not open.
46
Fault Cause troubleshooting
Detergent residue in the ap­pliance
Tabs are used in the quick or short programme. Dissolv­ing time of the tab is not at-
Select a more intensive Programme
or use Powder detergent
→Page31. tained.
Washing effect and dissolv-
Change your detergent →Page31. ing performance are re­duced after a prolonged storage time or detergent is very lumpy.
Water marks on plastic parts.
Due to laws of physics droplet formation on plastic surfaces is unavoidable. After drying water marks are visible.
Select a more intensive pro-
gramme.
Position tableware at an angle.
→"Arrange tableware", Page34
Use rinse aid.
→"Rinse aid", Page30
Set the water softening system
higher.
Wipeable or water-soluble coatings are present inside the appliance or on the door.
Detergent substances are deposited there. These coat­ings cannot generally be re-
Change your detergent →Page31.
Clean the appliance mechanically.
moved with chemicals. White coating is deposited in
the appliance interior.
1. Set the water softening system cor-
rectly.
In most cases you will need to in-
crease the setting.
2. Change your detergent if required.
Screw the special salt dispenser
tight.
Change your detergent →Page31.
Clean the appliance mechanically.
Stubborn white coatings are present on tableware, inside the appliance or the door.
Special salt dispenser is not screwed tight.
Detergent substances are deposited there. These coat­ings cannot generally be re­moved with chemicals.
The hardness range is set in­correctly or the water hard­ness is greater than 62°E
Set the Water softening system
→Page27 to the water hardness
or add special salt. (8,9mmol/l).
3in1/organic/eco detergent is not effective enough.
Set the Water softening system
→Page27 to the water hardness
and use separate detergents (pro-
prietary detergent, special salt,
rinse aid).
Troubleshooting en
47
en Troubleshooting
Fault Cause troubleshooting
Stubborn white coatings are present on tableware, inside the appliance or the door.
Tea residue or lipstick marks on tableware.
Too little detergent is being used.
Washing programme selec­ted too weak.
Washing temperature is too low.
Too little detergent is being used or is unsuitable.
Increase the amount of detergent
used or change Detergent
→Page31.
Select a more intensive washing
programme.
Adjust the sensitivity of the sensors.
Select a programme with a higher
washing temperature.
Use a suitable Detergent
→Page31 and follow the manufac-
turer's instructions for the amount
to be used.
Tableware has been pre­cleaned too intensely. The
Only remove large remnants of food
and do not prerinse tableware. sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
Coloured coatings (blue, yel­low, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel table­ware.
The formation of films is due to substances contained in vegetables (cabbage, celery, potatoes, noodles, etc.) or tap water (manganese).
Clean the appliance.
You can remove deposits with
Mechanical cleaning →Page39 or
a machine cleaning product. It may
not always be possible to com-
pletely remove deposits but they
are harmless to health.
The formation of films is due to metal components on sil­ver or aluminium tableware.
Clean the appliance.
You can remove deposits with
Mechanical cleaning →Page39 or
a machine cleaning product. It may
not always be possible to com-
pletely remove deposits but they
are harmless to health.
Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom).
The formation of films is due to ingredients of food rem­nants and tap water (limes­cale) "soaplike".
1. Check the setting of the water
softening system.
2. Add special salt.
→"Adding special salt", Page28
3. If you are using combined deter-
gents (tabs), activate the water
softening system.
Follow the information about deter-
gents.
→"Information on detergents",
Page32
48
Fault Cause troubleshooting
Plastic parts inside the appli­ance are discoloured.
Plastic parts inside the appli­ance may become discol­oured during the life of the
Discolouration can come about and
will not impair functioning of the ap-
pliance. dishwasher.
Plastic parts are discol­oured.
Washing temperature is too low.
Tableware has been pre­cleaned too intensely. The
Select a programme with a higher
washing temperature.
Only remove large remnants of food
and do not prerinse tableware. sensors chose a weaker pro­gramme. Stubborn soiling cannot be entirely removed.
Removable streaks are present on glasses, glass­ware with a metallic appear­ance and cutlery.
Amount of rinse aid to be dispensed is set too high.
No rinse aid has been ad­ded.
Detergent residue is present in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully.
Set the rinse aid system to a lower
setting.
→"Adding rinse aid", Page30
1. Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.
→"Arrange tableware", Page34
Items of tableware are blocking the
dispenser lid.
2. Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.
Tableware has been pre­cleaned too intensely. The sensors chose a weaker pro­gramme. Stubborn soiling
Only remove large remnants of food
and do not prerinse tableware.
Adjust the sensitivity of the sensors.
cannot be entirely removed.
Irreversible clouding of glassware.
Glasses are not dishwasher­proof, only suitable for dish­washers.
Use dishwasher-proof glasses.
Avoid a lengthy steam phase
(standing time after wash cycle
ends).
Use a programme with a lower tem-
perature.
Set the softening system to the wa-
ter hardness.
Use detergent with a glass protec-
tion component.
Troubleshooting en
49
en Troubleshooting
Fault Cause troubleshooting
Rust spots on cutlery. Cutlery is not sufficiently
Use rust-resistant tableware. rust-resistant. Knife blades are often more severely af­fected.
Cutlery may also rust if
Do not wash rusting items. washed together with rust­ing items.
Salt content in washing wa­ter is too high.
1. Remove any spilled special salt
from the tub.
2. Screw the cap of the special salt
dispenser on tight.
Detergent residue is present in the detergent dispenser or the tablet collecting tray.
Spray arms were blocked by tableware so detergent was not rinsed out.
Detergent dispenser was damp when detergent was
Check that the spray arms are not
blocked and can rotate freely.
Only add detergent to a detergent
dispenser when dry. added.
Excessive formation of foam occurs.
Hand washing-up liquid is present in dispenser for rinse aid.
Rinse aid has been spilled.
Detergent or appliance care
Immediately add rinse aid to the
dispenser.
→"Adding rinse aid", Page30
Remove the rinse aid with a cloth.
Change the brand of detergent. product used causes excess­ive foaming.

Information on display panel

Fault Cause troubleshooting
Special salt refill indicator lights up.
Refill indicator for special salt does not light up.
Refill indicator for rinse aid lights up.
Refill indicator for rinse aid does not light up.
50
Insufficient special salt.
Sensor does not detect spe­cial salt tablets.
Water softening system is switched off.
Insufficient rinse aid. 1. Add Rinse aid →Page30.
Rinse aid system is switched off.
Add Special salt →Page28.
Do not use special salt tablets.
Setting water softening system
→Page28
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page30
Fault Cause troubleshooting
Display flashes. Appliance door is not closed
properly.
Close the appliance door.
Arrange the tableware so
that no parts project beyond the basket and prevent the appliance door from closing properly.

Malfunctions

Fault Cause troubleshooting
Water is left in the appliance at the end of the pro­gramme.
Appliance cannot be switched on or operated.
Appliance does not start. The mains fuse has tripped.
Programme starts automat­ically.
Appliance stops during the programme or cuts out.
Filter system or area under the filters is blocked.
1. Clean the Filters →Page40.
2. Clean the Wastewater pump
→Page53.
Programme has not yet ended.
Wait until the programme ends or
cancel the programme with reset.
→"Terminate programme",
Page36
Appliance functions have failed.
1. Pull out the mains plug or switch off
the fuse.
2. Wait at least 2minutes.
3. Connect the appliance to the power
supply.
4. Switch the appliance on.
Check the relevant fuse.
Mains cable is not inserted. 1. Check whether the socket works.
2. Check whether the mains cable is
properly inserted in the socket and
on the rear of the appliance.
Appliance door is not closed
Close the appliance door. properly.
You did not wait until pro­gramme ended.
Appliance door is not closed
→"Terminate programme",
Page36
Close the appliance door. properly.
Power and/or water supply has been interrupted.
Top basket is pressing against inner door and pre­venting appliance door from being closed securely.
1. Check the power supply.
2. Check the water supply.
Check whether the rear panel of the
appliance is being pressed in by a
socket or hose holder that has not
been removed.
Troubleshooting en
51
en Troubleshooting
Fault Cause troubleshooting
Appliance stops during the programme or cuts out.
Arrange the tableware so that no
parts project beyond the basket
and prevent the appliance door
from closing properly.

Mechanical damage

Fault Cause troubleshooting
Appliance door cannot be closed.
Door lock has been activ­ated.
Door cannot be closed due to installation method.
Close the appliance door with
greater force.
Check whether the appliance has
been installed properly.
When closed, the appliance door,
its decor or attached parts should
not knock against adjacent cabin-
ets or the worktop.
Lid on the detergent dis­penser cannot be closed.
Detergent dispenser or lid are blocked by sticky deter-
Remove detergent residue.
gent residue.

Noise

Fault Cause troubleshooting
Filling valves making knock­ing noises.
Caused by the domestic in­stallation. No appliance fault present. Does not affect functioning of the appliance.
Knocking or rattling noise. Spray arm is striking table-
ware.
With a small load the water jets directly strike against the tub.
Light items of tableware move about during the wash cycle.
Can only be remedied in the do-
mestic installation.
Arrange tableware so that the spray
arms do not strike tableware.
Distribute the tableware evenly.
Load the appliance with more table-
ware.
Position light items of tableware se-
curely.
52

Clean wastewater pump

1
2
Large remnants of food or foreign bodies can block the wastewater pump. As soon as the washing water no longer drains properly, the wastewater pump must be cleaned.
WARNING
Risk of injury!
Sharp and pointed objects or frag­ments of glass may block the waste water pump and cause injury.
Remove any foreign bodies care­fully.
1. Disconnect the appliance from the
power supply.
2. Remove the top and bottom bas-
ket.
3. Remove the filter system.
4. Scoop out any water.
Use a sponge if necessary.
5. Prise off the pump cover using a
spoon and grip it by the crosspiece.
Transportation, storage and disposal en
a The pump cover clicks into posi-
tion.
9. Install the filter system.
10.Insert the top and bottom basket.

Transportation, storage and disposal

Transportation, storage and disposal
You can find out here how to prepare your appliance for transportation and storage. You will also find out how to dispose of old appliances.

Removing the appliance

6. Lift the pump cover inwards at an
angle and remove.
7. Remove any remnants of food and
foreign bodies in the area of the impeller.
8. Insert the pump cover and press
down ⁠.
1. Disconnect the appliance from the
power supply.
2. Turn off the water tap.
3. Detach the drainage connection.
4. Detach the drinking water connec-
tion.
5. Loosen any screws fastening the
appliance to cabinet parts.
6. Remove the base panel if fitted.
7. Pull the appliance out carefully,
along with the hose behind it.

Protect appliance from frost

If there is a risk of frost where the ap­pliance will be standing, e.g. in a holi­day home, empty the appliance com­pletely.
Empty the appliance. →Page54
53
en Customer Service

Transporting the appliance

To avoid damage to the appliance, empty it before transporting.
Note:Always transport the dish­washer upright to prevent residual water getting into the machine's con­trols and damaging the appliance.
1. Remove tableware from the appli-
ance.
2. Secure loose parts.
3. Turn on the water tap.
4.
Switch on appliance. →Page35
5. Select the programme with the
highest temperature. →"Programmes", Page19
6.
Start the programme. →Page36
7. To drain the appliance, terminate
the programme after approx. 4minutes. →"Terminate programme",
Page36
8. Switch off the appliance.
→Page36
9. Turn off the water tap.
10.To empty the residual water out of
the appliance, detach the supply hose and let the water drain out.

Disposing of old appliance

Valuable raw materials can be re­claimed by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in ac­cordance with European Direct­ive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and re­cycling of used appliances as applicable throughout the EU.

Customer Service

Customer Service
If you have any queries, are unable to rectify faults on the appliance your­self or if your appliance needs to be repaired, contact Customer Service. You can solve many problems your­self by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our Customer Service. We will always find an appropriate solution and try to avoid unnecessary visits being made by a Customer Ser­vice technician. With any warranty claims we will make sure that your appliance is re­paired by trained Customer Service technicians using genuine spare parts, including after the manufac­turer's warranty has expired. For safety reasons repairs to the ap­pliance should only be carried out by trained specialist staff. The warranty claim becomes void if repairs or in­terventions have been carried out by persons not authorised by us for that purpose or if our appliances have been fitted with spare, supplementary
54
Technical specifications en
or accessory parts that were not genuine parts and then resulted in a defect. Function-relevant genuine spare parts according to the corresponding Eco­design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco­nomic Area.
Note:Under the terms of the manu­facturer's warranty the use of Cus­tomer Service is free of charge.
Detailed information about the war­ranty period and terms of warranty in your country are available from Cus­tomer Service, your dealer or our website. When contacting Customer Service, you will need the product number (E­Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser­vice can be found in the enclosed Customer Service directory or on our website.
Product number (E-Nr.) and pro­duction number (FD)
The product number (E-Nr. ) and the production number (FD) can be found on the rating plate of the appli­ance. The rating plate is located inside the appliance door. Make a note of your appliance's de­tails and the Customer Service tele­phone number to find them again quickly.

AQUA-STOP guarantee

1
In addition to warranty claims against the seller under the purchase agree­ment and in addition to our manufac­turer's warranty, we will provide a re­placement under the following condi­tions. ¡ If our Aqua-Stop system is defect-
ive and causes water damage, we will make good the damage for private users. To ensure protection from water damage, the appliance must be connected to the power supply.
¡ The liability guarantee is valid for
the service life of the appliance.
¡ A claim can only be made under
the guarantee if the appliance has been correctly installed and con­nected with Aqua-Stop according to our instructions; this also in­cludes correctly fitting the Aqua­Stop extension (genuine access­ory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap.
¡ If your appliance is fitted with
Aqua-Stop, you can leave your ap­pliance unattended during opera­tion and the tap turned on after­wards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.

Technical specifications

Technical specifications
Facts and figures for your appliance can be found here.
Weight Max.: 60kg Voltage 220 - 240V, 50Hz or
60Hz
1
Depending on the appliance specifications
55
en Technical specifications
Power rating 2000 - 2400W Fuse 10 - 16A Power consumption Off mode/standby
mode: 0.10W Left-on mode: 0.10W Networked standby: ­W Time in left-on mode: 0min Time after which ap­pliance is switched to networked standby mode: -min Complies with the latest regulations (EU) for energy labels and ecodesign at the time of placing on the mar­ket. Additional functions and settings may in­crease power con­sumption and times.
Water pressure ¡ Min. 0.05MPa
(0.5bar)
¡ Max. 1MPa
(10bar) Inlet rate Min. 10l/min Water temperature Cold water.
Hot water max.: 60°C
Capacity 12-15place settings
More information about your model can be found online at https:// www.bsh-group.com/energylabel1. This web address is linked to the offi­cial EU EPREL product database. At the time of printing its web address had not yet been published. Please then follow the instructions on searching for models. The model identifier is made up of the charac­ters before the slash in the product number (E-Nr.) on the rating plate. Al-
ternatively you can also find the model identifier in the first line of the EU energy label.
1
Only applies to countries in the European Economic Area
56
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Contact data of all countries are listed in the attached service direct­ory.
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9001519648 (000108) 640 EG en
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