Bosch NEB935UC, NEB936UC User Manual
Bosch Use and Care Manual:
NEB
Table of Contents
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the Cooktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Single Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dual Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bridge Elemen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Temperature Limiters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Magnetic Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Element ‘ON’ Indicator Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hot Surface Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using the Cooktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before Using the Cooktop for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Precautions for Long Life and Good Appearance of the Surface . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating the Heating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Magnetic Dial 7
Changing Heat Setting While Cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Changing the Pot Size (dual element only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning Off the Elements 8
Setting the Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the Keep Warm Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating without the Magnetic Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Getting the Most Out of Your Cooktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Proper Cookware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Keep Warm Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Retained Heat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cooking Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before Use Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Daily Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Before Calling Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Data Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to Obtain Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Questions?
1-800-944-2904
www.boschappliances.com
5551 McFadden Ave.
Huntington Beach, CA 92649
We look forward to hearing from you!
About This Manual
How This Manual Is Organized
This manual contains several sections:
•The Safety section describes important safety precautions. Please read this
section before using your new appliance.
• About the Cooktop describes the parts and features of the appliance.
• Using the Cooktop describes how to operate the appliance and how to ensure
a long life for your appliance.
• Getting the Most Out of Your Cooktop describes the best cookware and prac-
tices to use and contains charts and guidelines for achieving the best results
in your cooking.
•The Care and Cleaning section describes how to clean and maintain your
appliance.
•The Service section includes troubleshooting tips and your Warranty.
Before using your appliance, be sure to read this manual. Pay special attention to
the Important Safety Instructions located at the beginning of the manual.
Safety
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Important Safety
Instructions
Installation • Ensure your appliance is installed and grounded by a qualified technician.
Intended Use • This appliance is intended for normal family household use only. See the
Cooking Safety • When children become old enough to operate the appliance, it is the legal
WARNING: Read all instructions before using this appliance. If the information
in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. To reduce the risk of fire, electric shock, or
injury to persons, take these precautions:
• Know where and how to switch off the power to the cooktop.
Warranty. If you have any questions, contact the manufacturer.
• This range is for residential use only. It is not approved for outdoor use.
• Never use the cooktop to warm or heat a room.
responsibility of the parents or legal guardians to ensure that they are
instructed in safe practices by qualified persons.
• Do not allow aluminum foil, plastic, paper or cloth to come in contact with a
surface element. Do not allow pans to boil dry.
• Do not touch surface units or areas near units. Surface units may be hot even
though they are dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch, or let clothing or
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other flammable materials contact surface units or areas near units until they
have had sufficient time to cool.
• Use only dry potholders; moist or damp potholders on hot surfaces may
cause burns from steam. Do not let potholder touch hot heating elements. Do
not use a towel or bulky cloth.
• Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.
• Never leave the cooktop unattended when in use. Boilovers cause smoking,
and greasy spillovers may ignite.
• Leave the hood ventilator on when flambéing food.
Cookware Safety • To reduce the risk of burns, ignition of flammable materials, and spillage due
to unintentional contact with a utensil, the handle of the utensil should be
turned inward so it does not extend over adjacent surface units.
• Use only certain types of glass, heatproof glass, ceramic, earthenware, or
other glazed utensils that are suitable for cooktop use. Utensils not approved
for use with ceramic cooktops may break with sudden temperature changes.
• Use proper pan size - this appliance is equipped with one or more surface
units of different size. Select utensils having flat bottoms large enough to
cover the surface unit heating element. The use of undersized utensils will
expose a portion of the heating element to direct contact and may result in
ignition of clothing. Proper relationship of utensils to burner will also improve
efficiency.
Cleaning Safety • Do not clean the cooktop while it is still hot. Some cleaners produce noxious
fumes when applied to a hot surface. If a wet sponge or cloth is used to clean
spills on a hot cooking area, be careful to avoid steam burn.
Condition of Unit • Do not cook on a broken cooktop. If the cooktop should break, cleaning solu-
tions and spillovers may penetrate the broken cooktop and create a risk of
electric shock. Contact a qualified technician immediately.
Work Space / Environment • Always have a working smoke detector near the kitchen.
• Children should not be left unattended in an area where appliances are in
use. They should never be allowed to sit or stand on any part of the appliance.
CAUTION: Do not store items of interest to children above or at the back of the
cooktop - children climbing on the cooktop to reach items could be seriously
injured.
• Have an appropriate fire extinguisher available, nearby, highly visible and
easily accessible near the oven.
Service and Repair Safety • Do not repair or replace any part unless specifically recommended in this
manual. All other servicing should be referred to a qualified technician.
• To avoid electrical shock hazard, before servicing the cooktop, switch power
off at the service panel and lock the panel to prevent the power from being
switched on accidentally.
Flammable Materials • Do not store or use gasoline or other flammable vapors, liquids or materials in
the vicinity of this or any other appliance.
• Wear proper apparel. Loose fitting garments or hanging sleeves should never
be worn while cooking.
• If the cooktop is near a window, be certain that curtains or any other window
covering do not blow over or near the elements; they could catch on fire.
In Case of Fire • If clothing catches fire, drop and roll immediately to extinguish flames.
• Smother flames from food fires other than grease fires with baking soda.
Never use water on cooking fires.
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• Smother flames from a grease fire with a close-fitting lid, cookie sheet, or
other metal tray, then turn off the element. Be careful to prevent burns. If the
flames do not go out immediately, evacuate and call the fire department.
• Do not use water, including wet dishcloths or towels on grease fires. A violent
steam explosion may result. Smother fire or flame or use dry chemical or
foam type extinguisher.
• Never pick up a flaming pan. You may be burned.
Fire Extinguishers Use an extinguisher only if:
• You know you have Class ABC extinguisher and you know how to operate it.
• The fire is small and contained in the area where it started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
About the Cooktop
Components and Controls
The cooktop has six heating elements arranged as shown below. Elements 1, 3,
5, and 6 are single elements. Element 4 is a double element. Element 2 is a
bridge element. Each of these elements is described in the sections below. Specifications for each element are shown in the table below.
The cooktop controls are located along the right side of the cooktop panel. The
controls include a set of touchpads and a magnetic dial. The controls are also
described below.
1
3
2
4
5
6
7
C
8
9
10
11
Figure 1: Cooktop Arrangement
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Table 1: Cooktop Arrangement
# Type Size Wattage
1 Single Element 7” (180 mm) 1800
2 Bridge Element 7” x 16” (180 x 415 mm) 400
3 Single Element 7” (180 mm) 1800
4 Dual Element 8” / 10” (210 mm / 270 mm) 2000 / 2700
5 Single Element 6” (140 mm) 1200
6 Single Element 4” (100 mm) 600
7 Dual Element ON Indicator Lights (indicates inner and outer elements are on)
8 Heating Element Selector Pads
9 Magnetic Dial Location
10 Function Pads
11 POWER OFF Pad
Single Element This type of electric element uses a wire ribbon located under the ceramic glass
surface to provide the heat for cooking. The elements cycle on and off by design
(see Temperature Limiters, below.) There are 9 heat setting options from 9 (high)
to 1 (low) and a special setting for keeping food warm.
Dual Element The dual element has two radiant ribbon elements within the same heating area.
You can choose to use either the small inner element or both the inner and outer
elements depending on the size of the cookware you are using.
Bridge Element The bridge element sits between the left front and left rear elements. You can use
the bridge element along with the two left elements to create an oblong cooking
area that is ideal for griddles, open roasters, and poachers.
Temperature Limiters Each radiant heating element has its own sensor to protect the glass cooking sur-
face from extreme high temperatures. The limiters will operate automatically by
cycling the element off regardless of the cook setting.
Although cycling is normal, any one of the following conditions can activate the
limiter and cause it to cycle on and off more than usual:
• The base of the pan is not making full contact with the heating surface (due to
a warped or uneven base).
• The pan is too small for the size of the element.
• The pan has boiled dry.
• The material or shape of the pan is slow to transfer the heat.
Magnetic Dial The cooktop uses a magnetic dial to select the desired heat setting. The magnetic
dial is held onto the cooktop by a strong magnet and automatically positions itself
in the center of the dial location when placed on the cooktop.
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Note: If the dial is removed from the cooktop when in use, all elements will be
turned off. The cooktop is locked and the Panel Lock light comes on.
Element ‘ON’ Indicator Light
The area above the element touch pad being used will show the cook setting
when the element is on. When the element is turned off, the hot surface indicator
comes on in this area. (See Hot Surface Indicator Light below).
Hot Surface Indicator Each element features a hot surface indicator to show when the cooking surface
is too hot to touch. A letter H will appear above the element touch pad. The indicator remains on until the cooking area has cooled to a safe-to-touch temperature. If
a hot surface light is on, use caution when working or cleaning around the cooktop
as the cooktop is still hot.
Figure 2: Hot Surface Indicator
Using the Cooktop
Before Using the Cooktop for the First Time
• Remove all packing materials and literature from the cooktop surface.
• While cool, wipe with a clean, damp sponge and dry.
• Apply the glass ceramic cooktop cleaner packaged with the cooktop. Buff with
a clean cloth.
• There may be a slight odor during the first several uses; this is normal and will
disappear.
• To get the best cooking results, select and use proper cookware.
• The cooking surface will hold the heat and remain hot up to 30 minutes after
the elements have been turned off.
• Read all safety precautions and Use and Care Manual information prior to
operating.
Precautions for Long Life and Good Appearance of the Surface
• Regular, daily care using the glass ceramic cooktop cleaner will protect the
surface and make it easier to remove food soil and water spots.
• The glass ceramic cooking surface is a durable material resistant to impact
but not unbreakable if a pan or other object is dropped on it.
• Do not use aluminum foil directly on the glass; it will melt and damage the
glass surface.
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• Do not allow plastic, paper, or cloth to come in contact with the hot glass surface; these items can melt or burn and damage the glass surface.
• Do not allow pans to boil dry. This can damage the pan, element and/or the
cooktop.
• Never cook food directly on the glass.
• Avoid placing a wok support ring, trivet or other metal stand on the glass surface.
• Do not use the glass surface as a cutting board.
• Do not slide cookware across the cooking surface; it may scratch the glass.
• Do not place wet pans on the glass surface.
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Operation
General Operation You use the cooktop’s touch pads and magnetic dial to operate the cooktop.
When touching the glass of a touch pad, such as an element or function pad, use
the flat part of the finger and touch the center of the pad. A beep will sound when
touching any of these pads.
Operating the Heating Elements
Operating a Single Element 1. Place pan on element.
2. Touch the element pad for the desired element. Display will show a 0.
3. Turn the magnetic dial to the desired setting.
Note: When the left front element is turned on, the bridge element automatically comes on with it. To use the left front element without the bridge element, touch the Left Front element pad and then touch the POT SIZING pad.
The bridge element will turn off.
Operating the Dual Element 1. Place pan on Center Rear element.
2. Touch Center Rear pad. Display will show a 0.
3. Choose small or large element as follows:
• Touch POT SIZING pad. Control
defaults to large size (inner and outer)
element. The dual element light comes
on.
• Touch the POT SIZING element pad
again to use smaller element only. Dual
element light will turn off.
• Touching the POT SIZING pad repeatedly alternates element size.
4. Turn magnetic dial to the desired setting.
C
Dual
Element
Light
Operating the Bridge Element 1. Place pan on element.
2. Touch the Left Front element pad. Display will show a 0. The left front element and the bridge element will be on.
3. Turn the magnetic dial to the desired setting.
4. To add the Left Rear element to the bridge element, touch the Left Rear element pad.
Using the Magnetic Dial
Adjusting Heat Settings Using the Dial
Activating the Dial Sound The dial can be set to beep as it turns or to be silent as it turns. If the sound is off,
• Turning the dial to the right (clockwise) starts with heat setting 1 (low).
• Turning the dial to the left (counterclockwise) starts with heat setting 9
(high).
• Turn the dial until the desired heat setting is displayed.
the following procedure turns it on. If the sound is on, the procedure turns it off:
1. Turn on all cooking zones to level 3. Turn them on in the following sequence:
•Front left
•Rear left
•Center
• Rear right
• Front right
2. Reversing the order above, turn each cooking zone off.
3. Press and hold the Power key for about 5 seconds. A beep will sound after the 5 seconds.
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Changing Heat Setting While Cooking
1. Touch element pad for element desired. Display will show 0.
2. Turn dial. The first turn of the magnetic dial will display the current cook setting.
3. Turn dial left or right to new cook setting. The new cook setting is displayed.
Changing the Pot Size (dual element only)
When Unit is Off
1. Touch the Center Rear element pad. Control defaults to larger element. Dual element light comes on above element pad indicating large size is selected.
2. Touch POT SIZING pad to change to smaller element. Dual element light will turn off.
3. Turn magnetic dial to desired heat setting.
When the Element Is On
1. Touch element pad. Display will show 0.
2. Touch POT SIZING pad to change element size chosen, element turns off.
3. Turn magnetic dial to desired heat setting.
Turning Off the Elements
Turning Off One Surface Element Do one of the following:
• Touch element pad for desired element. Display shows 0. After 5 seconds
the element shuts off.
Or
• Touch element pad twice - element immediately turns off.
Pot Sizing
Power Off
Pot Sizing
Power Off
Panel Lock
Keep Warm
Panel Lock
Keep Warm
Turning Off All Elements at the Same Time
Turning Off the Bridge Element To use the Left Front and Left Rear elements without the bridge element:
Do one of the following:
• Touch POWER OFF pad.
Or
• Remove magnetic dial from cook-
top. Once removed, the cooktop controls are locked. Replace magnetic
dial then touch and hold PANEL LOCK pad for three seconds to unlock
control.
1. Touch the Left Front element pad. Display will show a 0. The left front element
and the bridge element will be on.
2. Touch POT SIZING pad. The bridge element will turn off.
Pot Sizing
Power Off
Pot Sizing
Power Off
Panel Lock
Keep Warm
Panel Lock
Keep Warm
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Setting the Panel Lock The panel lock is selected to prevent the cooktop from being turned on, such as
for cleaning. The elements will not function when turned on.
1. Touch and hold PANEL LOCK pad for three seconds.A light above the pad stays lit when the panel is locked.
2. To unlock Touch the PANEL LOCK pad and hold for three seconds. The light above the pad will disappear.
The cooktop cannot be locked when a surface element is operating. It is recommended to lock the cooktop before cleaning.
Pot Sizing
Power Off
Panel Lock
Keep Warm
Setting the Keep Warm Feature
Operating without the Magnetic Dial
Each element has a Keep Warm setting to keep hot, cooked foods at serving temperatures.
Setting the Feature
Pot Sizing
1. Touch element pad for desired element.
2. Touch KEEP WARM pad. L is displayed above selected element and element comes on.
The cooktop can be operated without the magnetic dial.
General Operation
1. Turn off PANEL LOCK (see below).
2. Touch element pad for desired element. Display shows 0.
3. Choose the POT SIZING pad (if using dual element).
4. Touch element pad repeatedly until desired heat setting is displayed.
Change Heat Setting
Power Off
Pot Sizing
Power Off
Panel Lock
Keep Warm
Panel Lock
Keep Warm
1. Select element pad for desired element.
2. Each touch of the element pad changes setting. Continue touching repeatedly until desired heat setting is displayed.
Change Pot Size - (for dual elements only)
1. Select element pad for desired element. Touch POT SIZING pad for desired pad.
2. Touch element pad until desired heat setting is displayed.
Turn Off Element
1. Touch element pad.
2. Touch element pad until 0 is displayed or for several elements, select POWER OFF pad.
Pot Sizing
Power Off
Pot Sizing
Power Off
Panel Lock
Keep Warm
Panel Lock
Keep Warm
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Getting the Most Out of Your Cooktop
Proper Cookware
Cookware Characteristics The choice of pans directly affects the cooking speed and uniformity. For best
results select pans with the following features:
Flat Bases
When a pan is hot, the base (pan bottom) should rest evenly on the surface without wobbling (rocking). Flat, medium-to-heavy-weight pans are best.
To test the flatness of your pans:
Turn the pan upside down on the countertop and place a ruler flat against the bottom of the pan. The bottom of the pan and the straight edge of the ruler should be
flush against each other.
Figure 3: Testing Flatness
Another simple test to determine even heat distribution across the cookware bottom is to place 1” (25.4 mm) of water in the pan. Bring the water to a boil and
observe the location of the bubbles as the water starts to boil. Good, flat cookware
will have an even distribution of bubbles over the bottom surface area.
Figure 4: Testing Flatness
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Diameter
The base of the pan should cover or match the diameter of the element being
used. Pans may overhang the element area by 1" (25.4 mm) all around.
Tight Fitting Lid
A lid shortens cooking time by holding the heat inside the pan.
Specialty Pans
Specialty pans, such as griddles, roasters, pressure cookers, woks, water bath
canners and pressure canners must have the same features as described above.
(Use only a flat-bottom wok.) Never place a support ring, such as a wok ring or
trivet, on the cooking surface.
Cookware Practices • Use of pots and pans with rounded (either concave or convex) warped or
dented bottoms should be avoided.
• Make sure the bottom of the pot or pan being used is clean and dry.
• Use pots and pans with thick, smooth metal bottoms.
• Do not slide metal pots across the cooktop. Pans may leave marks.
• Do not use glass pans as they may scratch the surface.
CAUTION
• Foods packaged in aluminum foil should not be placed directly on the glass
ceramic surface for cooking; aluminum foil can melt and cause permanent
damage.
• Plastic, paper and cloth can melt or burn when in contact with a hot surface.
Do not let these items come in contact with the hot glass ceramic surface.
• Do not allow pans to boil dry. This can permanently damage the pan, the element and the cooktop glass.
Keep Warm Guidelines
• Use pans/utensils with flat bases. Plates and casseroles with shallow ridges
around the base can be used provided they are made of heat-safe materials.
• Keep dish covered to keep foods hot.
• Choose pans and cookware that may be safely used on a hot surface. Example: Use CorningWare® "Safe for Rangetop" rather than Pyrex® which is not
recommended for cooktop use.
• Use a trivet or steamer inside a pan if needed to raise food off bottom of pan.
Retained Heat
The glass cooking surface retains heat and stays hot after the element(s) have
been turned off. The retained heat may be used to hold foods at serving temperatures for a short time.
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Cooking Chart
All these settings are recommended without the element being preheated. Use
this chart as a guide. The Heat Settings recommended in this chart are based on
a 240 volt power source. If your cooktop is connected to 208 volts, the same heat
settings apply but foods may take a little longer to finish cooking.
Table 2: Cooking Chart - Heat Settings
Type of Food Heat Settings
Melting butter/chocolate 1
Delicate sauces
Finishing rice
Simmering sauces with butter and egg yolk
Bacon
Cooking vegetables, fish, broths
Eggs, fried or scrambled
Finishing cereals, pasta
Milk
Pancakes
Pudding
Simmering meats
Steaming vegetables, fish, broths
Pan frying
Spaghetti sauces
Sauteed vegetables
Stewing meat, soups
Braising meat
Pan frying meat, fish,
Stir frying
Quickly brown or sear meats
Hold rapid boil
Boiling water for vegetables, pasta, rice, etc. 9
1-3
4-6
6-8
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A range of heat settings are listed because the actual setting depends on:
1. type and quality of pan
2. type, quantity and temperature of the food
3. element used
4. the cook’s preference.
Care and Cleaning
Before Use Care Care is easy when preventative steps are taken. For example, apply a small
amount of glass ceramic cooktop cleaner (packaged with cooktop) on a daily
basis. This provides a protective film that makes it easy to remove water spots or
food spatters. The temperature of the cooking surface reduces the protective
qualities of this cleaner. It must be reapplied before each use. Use a clean cloth
and apply glass ceramic cooktop cleaner before each use to remove dust or metal
marks that can occur on the counterlevel surface between uses.
Daily Cleaning
Stainless Steel Side Trim Wipe with the grain when cleaning. For moderate/ heavy soil, use BonAmi® or
Soft Scrub® (no bleach). Wipe using a damp sponge or cloth, rinse and dry.
Recommended Cleaners • glass ceramic cooktop cleaner
• BonAmi®: rinse and dry.
• Soft Scrub® (without bleach): rinse and dry.
• White Vinegar: rinse and dry.
• Razor blade scraper (packaged with cooktop)
Note: The recommended cleaners indicate a type of cleaner and do not constitute an endorsement.
Avoid These Cleaners • Glass cleaners which contain ammonia or chlorine bleach. These ingredients
may permanently etch or stain the cooktop.
• Caustic cleaners - cleaners such as Easy Off® may etch the cooktop surface.
• Abrasive cleaners
• Metal scouring pads and scrub sponges such as Scotch Brite® can scratch
and / or leave metal marks.
• Soap-filled scouring pads such as SOS® can scratch the surface.
• Powdery cleaners containing chlorine bleach can permanently stain cooktop.
• Flammable cleaners such as lighter fluid or WD-40.
Daily Cleaning Techniques
• Clean the surface when it is completely cool with the following exception:
remove dry sugar, sugar syrup, tomato products and milk immediately with
the razor blade scraper.
Figure 5: Scraper
• Wipe off spatters with a clean, damp sponge or paper towel. Rinse and dry.
Use white vinegar if smudge remains; rinse.
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Cleaning Guidelines
Table 3: Special Care Chart
CAUTION
Do not use any kind of cleaner on the glass while the surface is hot;
use only the razor blade scraper. The resulting fumes can be hazardous to your health. Heating the cleaner can chemically attack and
damage the surface.
• When using a cleaner, use only a small amount; apply to a clean paper towel
or cloth. Wipe on the surface and buff with a clean dry towel.
Figure 6: Cleaning
• Apply a small amount of the glass ceramic cooktop cleaner. When dry, buff
surface with a clean paper towel or cloth.
Type of Soil Possible Solution
Dry sugar, sugar syrup, milk or
tomato spills. Melted plastic
film or foil. All these items
REQUIRE IMMEDIATE
REMOVAL. Failure to remove
these immediately can permanently damage the surface.
Burned-on food soil, dark
streaks, and specks
Greasy spatters • Use a soapy sponge or cloth to remove grease; rinse thoroughly and dry. Apply
Metal marks: Iridescent stain • Pans with aluminum, copper or stainless steel bases may leave marks. Treat
Hard Water Spots
Hot cooking liquids dripped on
surface
• Remove these types of spills while the surface is hot using the razor blade
scraper. Use a new, sharp razor in the scraper.
• Remove pan and turn off the element.
• Wearing an oven mitt, hold scraper at 30
scratch the glass. Push soil off the heated area.
• After the surface has cooled, remove the residue and apply the glass ceramic
cooktop cleaner.
• Soften by laying a damp paper towel or sponge on top of soil for 30 minutes.
• Use a plastic scrubber and glass ceramic cooktop cleaner or use the razor
blade scraper. Rinse and dry.
glass ceramic cooktop cleaner.
immediately after surface has cooled with glass ceramic cooktop cleaner. If this
does not remove the marks, try a mild abrasive (Bon Ami®, Soft Scrub® without bleach) with a damp paper towel. Rinse and reapply creme. Failure to
remove metal marks before the next heating makes removal very difficult.
• Minerals in some water can be transferred onto the surface and cause stains.
Use undiluted white vinegar, rinse and dry. Recondition with glass ceramic
cooktop cleaner. Remove boilovers and stains, before using the cooktop again.
o
angle, using care not to gouge or
Surface scratches
Small scratches are common and
do not affect cooking. They
become smoother and less
noticeable with daily use of the
glass ceramic cooktop cleaner.
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• Apply glass ceramic cooktop cleaner before using to remove sand-like grains
and grit such as salt and seasoning.
• Can be reduced by using pans with bases that are smooth, clean, and dry
before use. Use recommended glass ceramic cooktop cleaner daily
Be Careful: Diamond rings will scratch the surface.
Service
Before Calling
To avoid unnecessary service charges, check this chart for solutions to your question before calling service.
Service
Table 4: Troubleshooting Chart
Question Suggested Solution
Element cycles on the highest setting This is normal. The temperature limiter operates automatically to protect
the surface from extreme high temperature damage.
Element cycles more than usual • Pan base is warped and not making full contact with heating surface.
• Base diameter of pan is too small for the size of the element.
• Pan ingredients have boiled dry.
• Material of pan is a poor heat conductor; heat transfers too slowly
A slight odor is noticeable when an
element is turned on
Cooktop controls will not turn on • Check the power source to see if a fuse has blown or if the circuit
Replacement razor blades for the
scraper
• This is normal with new cooktops and will disappear after several uses
breaker tripped.
• Check power supply.
• The scraper is packaged with single-edge, stainless steel blades. Use
a standard single-edge blade for replacement.
Cooking results are not what was
expected
Green tint on white glass • This is normal and will disappear as the surface cools down.
• The cooktop is not level.
• Cooking pan does not fit the surface being used.
• Cookware is not the type or size recommended.
Data Plate For handy reference, the serial tag information has been affixed to the back cover. How to Obtain
For authorized service or parts information, call the number or write to the address
listed inside the back cover.
Service
We want you to remain a satisfied customer. If a problem comes up that cannot
be resolved to your satisfaction please let us know. Whether you write or call,
please provide us with the Model Number, Serial Number and Date of Original
Purchase or Installation.
Warranty The warranties provided by BSH Home Appliances Corp. in this Statement of Limited
Warranty apply only to the BSH Electric Cooktops ("Cooktop") sold to you, the first
using purchaser, provided that the Cooktop was purchased (1) for your use and not for
resale and (2) in the United States or Canada and is located in the country of purchase. As used in this Statement of Limited Warranty, the term "Date of Installation"
shall refer to the earlier of the date the Cooktop is installed or ten (10) business days
after the date the Cooktop is sold to the first using purchaser, the warranties stated
herein apply only to the first using purchaser and are not transferable.
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