Bosch NDN-932 User Manual

FLEXIDOME HD 1080p HDR RD

NDN-932

en Installation Manual

FLEXIDOME HD Table of Contents | en 3

Table of Contents

1Safety 6

1.1 Safety precautions 6

1.2 Important safety instructions 7

1.3 Connection in applications 8

1.4 Type label 8

1.5 FCC & ICES compliance 9

1.6 MicroSD cards 10

1.7 UL certification 10

1.8 Bosch notices 11

1.9 Copyrights 12

2 Introduction 13

2.1 Features 13

3 System Information 14

3.1 Overview of functions 14

3.1.1 Progressive scan 14

3.1.2 True Day/Night function 14

3.1.3 Multiple streams 14

3.1.4 ONVIF (Open Network Video Interface Forum) 14

3.1.5 Audio 15

3.1.6 Alarm I/O 15

3.1.7 Tamper detection and motion detection 15

3.1.8 Video encoding 15

3.1.9 Multicast 15

3.1.10 Power-over-Ethernet 15

3.1.11 Encryption 15

3.1.12 Recording 16

3.1.13 Configuration 16

3.2 Operation with external systems 17

4 Planning 18

4.1 Unpacking 18

4.2 System requirements 18

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5 Installation 19

5.1 Parts 19

5.2 Mounting the unit 20

5.2.1 Surface mounting 20

5.2.2 Flush mount 22

5.3 Connections 24

5.3.1 Make the connections 24

5.4 Mount the camera module 27

5.5 Opening the camera module 28

5.6 Controls 29

5.7 Camera set-up 30

5.8 Camera positioning 31

5.8.1 Pan 31

5.8.2 Tilt 32

5.8.3 Twist 33

5.9 Using the install wizard 34

5.9.1 Adjustment procedure 34

5.10 Closing the unit 35

6 Camera configuration 36

6.1 User modes 36

6.2 Day/Night switching 36

7 Browser connection 37

7.1 Protected network 37

8Troubleshooting 38

8.1 Function test 38

8.2 Resolving problems 39

8.3 Customer service 41

9 Maintenance 42

9.1 Testing the network connection 42

9.2 Repairs 42

9.2.1 Transfer and disposal 42

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10 Technical Data 43

10.1 Specifications 43

10.1.1 Dimensions 45

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1Safety

1.1 Safety precautions

DANGER!

High risk: This symbol indicates an imminently hazardous
situation such as "Dangerous Voltage" inside the product.
If not avoided, this will result in an electrical shock, serious
bodily injury, or death.

WARNING!

Medium risk: Indicates a potentially hazardous situation.
If not avoided, this could result in minor or moderate bodily
injury.

CAUTION!

Low risk: Indicates a potentially hazardous situation.
If not avoided, this could result in property damage or risk of
damage to the unit.

CAUTION!

The Low Voltage power supply unit must comply with EN/UL

60950. The power supply must be a SELV-LPS unit or a SELV ­Class 2 unit (Safety Extra Low Voltage - Limited Power Source).

CAUTION!

The camera must be connected to earth.

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1.2 Important safety instructions

Read, follow, and retain for future reference all of the following
safety instructions. Follow all warnings on the unit and in the
operating instructions before operating the unit.

1. Clean only with a dry cloth. Do not use liquid cleaners or
aerosol cleaners.

2. Do not install unit near any heat sources such as radiators,
heaters, stoves, or other equipment that produce heat.
Avoid exposure to direct sunlight for long periods.

3. Never spill liquid of any kind on the unit.

4. Take precautions to protect the unit from power and
lightning surges.

5. Adjust only those controls specified in the operating
instructions.

6. Operate the unit only from the type of power source
indicated on the label.

7. Unless qualified, do not attempt to service a damaged unit
yourself. Refer all servicing to qualified service personnel.

8. Install in accordance with the manufacturer's instructions
in accordance with applicable local codes. Use only
attachments/accessories specified by the manufacturer.
Equipment change or modification could void the user's
guarantee or authorization agreement.

9. Connect the yellow/green earth wire of the camera to the
system earth of the installation to ensure correct safety
and EMC/RFI protection.

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1.3 Connection in applications

Grounding

The yellow/green safety (power) ground wire from the camera
must be connected to the system earth of the installation.
U.S.A.: - section 810 of the National Electrical Code, ANSI/NFPA
No.70, provides information regarding proper grounding.

12 VDC / 24 VAC power source: This unit is intended to
operate with a limited power source. The unit is intended to
operate at either 12 VDC or 24 VAC (if PoE is not available).
User supplied wiring must be in compliance with electrical
codes (Class 2 power levels).

PoE: Use only approved PoE devices. Power-over-Ethernet can
be connected at the same time as a 12 VDC or 24 VAC power
supply.

If auxiliary power (12 VDC or 24 VAC) and PoE is applied
simultaneously, the camera selects auxiliary input and shuts off
the PoE.

1.4 Type label

The type label is located on the rear of the camera module.

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1.5 FCC & ICES compliance

FCC & ICES Information

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– reorient or relocate the receiving antenna;
– increase the separation between the equipment and

receiver;

– connect the equipment into an outlet on a circuit different

from that to which the receiver is connected;

– consult the dealer or an experienced radio/TV technician

for help.

Intentional or unintentional modifications, not expressly
approved by the party responsible for compliance, shall not be
made. Any such modifications could void the user's authority to
operate the equipment. If necessary, the user should consult
the dealer or an experienced radio/television technician for
corrective action.
The user may find the following booklet, prepared by the
Federal Communications Commission, helpful: "How to Identify
and Resolve Radio-TV Interference Problems". This booklet is
available from the U.S. Government Printing Office,
Washington, DC 20402, Stock No. 004-000-00345-4.

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1.6 MicroSD cards

Bosch Security systems recommends that local storage on
microSD card should only be used for alarm recording and
Automatic Network Replenishment (ANR) applications. To
minimize the risk of loss of digital information, we recommend
multiple, redundant recording systems, and a procedure to
back up all digital information.

1.7 UL certification

Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the
performance or reliability of the security or signaling aspects of
this product. UL has only tested fire, shock and/or casualty
hazards as outlined in UL's Standard(s) for Safety for Information
Technology Equipment, UL 60950-1. UL Certification does not
cover the performance or reliability of the security or signaling
aspects of this product.
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR
CERTIFICATIONS WHATSOEVER REGARDING THE
PERFORMANCE OR RELIABILITY OF ANY SECURITY OR
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

Disposal - Your Bosch product was developed and
manufactured with high-quality material and components that
can be recycled and reused. This symbol means that
electronic and electrical appliances, which have reached the
end of their working life, must be collected and disposed of
separately from household waste material. Separate collecting
systems are usually in place for disused electronic and
electrical products. Please dispose of these units at an
environmentally compatible recycling facility, per European

Directive 2002/96/EC

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1.8 Bosch notices

Video loss

Video loss is inherent to digital video recording; therefore,
Bosch Security Systems cannot be held liable for any damage
that results from missing video information. To minimize the
risk of lost digital information, Bosch Security Systems
recommends multiple, redundant recording systems, and a
procedure to back up all analog and digital information.

Optical elements

Optical elements are sensitive and should be protected at all
times. Do not allow objects to come into contact with glass
surfaces and do not touch optical elements with your fingers.

Copyright

This manual is the intellectual property of Bosch Security
Systems and is protected by copyright.
All rights reserved.

Trademarks

All hardware and software product names used in this
document are likely to be registered trademarks and must be
treated accordingly.

Note

This manual has been compiled with great care and the
information it contains has been thoroughly verified. The text
was complete and correct at the time of printing. The ongoing
development of the products may mean that the content of the
user guide can change without notice. Bosch Security Systems
accepts no liability for damage resulting directly or indirectly
from faults, incompleteness or discrepancies between the user
guide and the product described.

More information

For more information please contact the nearest Bosch Security
Systems location or visit www.boschsecurity.com

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1.9 Copyrights

The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal-­24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R­Normal--12-120-75-75-P-70-ISO10646-1" under the following
copyright:
Copyright 1984-1989, 1994 Adobe Systems Incorporated.
Copyright 1988, 1994 Digital Equipment Corporation.
Permission to use, copy, modify, distribute and sell this
software and its documentation for any purpose and without
fee is hereby granted, provided that the above copyright
notices appear in all copies and that both those copyright
notices and this permission notice appear in supporting
documentation, and that the names of Adobe Systems and
Digital Equipment Corporation not be used in advertising or
publicity pertaining to distribution of the software without
specific, written prior permission.

This software is based in part on the work of the Independent
JPEG Group.

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2 Introduction

2.1 Features

The FLEXIDOME HD High Dynamic Range (HDR) 1080p IP Day/
Night camera is a high-performance, surveillance color camera.
The camera uses H.264 compression technology to give clear
images while reducing bandwidth and storage requirements. It
is also ONVIF compliant to improve compatibility during system
integration.
The camera operates as a network video server and transmits
video and control signals over data networks, such as Ethernet
LANs and the Internet. The camera is easy to install and ready
to use. Features include:
– Progressive scan 1/3-inch CMOS HD sensor
– High Dynamic Range
– True Day/Night performance with switchable IR filter
– High performance lenses for HD resolution and extra DoF
– Automatic motorized back focus adjustment
– Multiple streams
– MicroSD card slot
– ONVIF conformant
– Two-way audio and audio alarm
– Alarm input and alarm output to external devices
– Intelligent dynamic noise reduction
– Enhanced video motion detection
– Video transmission over IP networks
– Multicast function
– Integrated Ethernet interface (10/100 Base-T)
– Power-over-Ethernet (PoE)
– Password protection
– Integrated Web server for live viewing and configuration via

a browser

– Firmware update through flash memory

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3 System Information

3.1 Overview of functions

The camera incorporates a network video server. Its primary
function is to encode video and control data for transmission
over an IP network. With its H.264 encoding, it is ideally suited
for IP communication and for remote access to digital video
recorders and IP systems. The use of existing networks means
that integration with CCTV systems or local networks can be
achieved quickly and easily. Video images from a single camera
can be simultaneously received on several receivers.

3.1.1 Progressive scan

The camera captures and processes progressively scanned
images. When there is fast motion in a scene, progressively
scanned images are generally sharper than interlaced images.

3.1.2 True Day/Night function

In night mode, the camera enhances low light viewing by
switching the IR (infrared) filter out of the optical path and
providing a monochrome image. The camera can switch from
color to monochrome mode automatically by sensing the
illumination level, manually via the alarm input, or remotely via a
web browser.

3.1.3 Multiple streams

Multiple streams enable the camera to deliver several H.264
streams together with an M-JPEG stream. These streams
facilitate bandwidth-efficient viewing and recording options as
well as integration with third-party video management systems.

3.1.4 ONVIF (Open Network Video Interface Forum)

The camera complies to the ONVIF standard which means that
it is easier to install and integrate into larger systems. The
ONVIF standard is a global standard for the interface of network
video products.

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3.1.5 Audio

Two-way duplex audio is available in the unit for live voice
communications or audio recording.

3.1.6 Alarm I/O

The alarm input can be used to control the functionality of the
unit. An alarm output can control external devices.

3.1.7 Tamper detection and motion detection

The camera offers a wide range of configuration options for
alarm signaling in the event of tampering with the camera. A
Motion+ algorithm for detecting movement in the video image is
included.

3.1.8 Video encoding

The camera uses the H.264 compression standards. Thanks to
efficient encoding, the data rate remains low even with high
image quality and can also be adapted to local conditions
within wide limits.

3.1.9 Multicast

In suitably configured networks, the multicast function enables
simultaneous, real time transmission to multiple receivers. The
prerequisite for this is that the UDP and IGMP V2/V3 protocols
are implemented on the network.

3.1.10 Power-over-Ethernet

Power for the camera can be supplied via a Power-over­Ethernet compliant network cable connection. With this
configuration, only a single cable connection is required to
view, power, and control the camera.

3.1.11 Encryption

The unit offers a variety of options for protection against
unauthorized reading. Web browser connections can be
protected using HTTPS. Protect the control channels via the
SSL encryption protocol. With an additional license, the user
data itself can be encrypted.

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3.1.12 Recording

The camera can be used with an iSCSI server connected via the
network to store long-term recordings, and with a local
microSD card for shorter storage times and temporary
recordings.

3.1.13 Configuration

The camera can be configured using a browser on the local
network (Intranet) or from the Internet. Similarly, firmware
updates and rapid loading of device configurations are also
possible. Configuration settings can be stored as files on a
computer and copied from one camera to another.

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3.2 Operation with external systems

The camera can be used with a variety of Bosch systems:
– Bosch Video Management System
– Bosch Video Client
– Bosch Recording Station
When connected to any of these systems, many of the camera
configuration parameters are controlled by the system and not
by the settings made via a web browser.

Bosch Video Management System

The Bosch Video Management System is a unique enterprise IP
video surveillance solution that provides seamless management
of digital video, audio, and data across any IP network. It is
designed to work with Bosch CCTV products as part of a total
video surveillance management system.

Bosch Video Client

The camera video server and the Bosch Video Client software
combine to provide a high-performance system solution. The
Bosch Video Client is a Windows application for viewing,
operating, controlling, and administering CCTV installations
(such as surveillance systems) at remote locations.

Bosch Recording Station

The camera is also designed for use with the Bosch Recording
Station. The Bosch Recording Station can record up to 64 video
and audio streams. The Bosch Recording Station supports
various functions of the camera, such as controlling relays,
remote control of peripheral devices, and remote configuration.
It can use alarm inputs to trigger actions and, when motion
detection Motion+ is active, can record the relevant cells,
making intelligent motion detection possible.

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4 Planning

4.1 Unpacking

Unpack carefully and handle the equipment with care. The
packaging contains:
– FLEXIDOME HD IP camera
– Torx screwdriver bit
– Camera mounting kit
– RJ45 female-to-female network cable connector
– Optical disk

–Manuals
– Bosch Video Client

– Quick install instructions and safety instructions

If equipment has been damaged during shipment, repack it in
the original packaging and notify the shipping agent or supplier.

4.2 System requirements

– Computer with Windows XP/Vista/7 operating system,

network access, and Microsoft Internet Explorer web
browser version 9

-or-

– Computer with network access and reception software, for

example Bosch Video Client, Bosch Video Management
System, or Bosch Recording Station

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5 Installation

CAUTION!

Installation should only be performed by qualified service
personnel in accordance with the National Electrical Code or
applicable local codes.

5.1 Parts

The camera/housing unit consists of the following parts:

1. Mounting base

2. Surface mount ring

3. Camera module with fixing ring

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Ø8 mm

5.2 Mounting the unit

5.2.1 Surface mounting

9.5 mm (0.375 in)

3x

3x

PCD 123 mm (4.84 in)

Figure?5.1?Surface mounting

To mount the camera on the surface of a wall or ceiling:

1. Use the mounting base as a template to mark the holes
indicated in the drawing. The PCD is 123 mm (4.84 in).

2. Drill three holes with a diameter of 8 mm (0.3 in).

3. Insert the supplied plugs into the holes.

4. Attach the mounting base securely to the surface using the
three supplied screws.

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5. Place the surface mount ring over the cable tree.

6. Suspend the camera module from the plastic hook inside
the mounting base ensuring that the suspension cable is
seated securely in the groove.

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PCD 178 mm (7 in)

Ø8 mm

3x

3x

156 mm (6.1

4 in)

5.2.2 Flush mount

Figure?5.2?Flush mounting

To flush mount the camera in a wall or ceiling:

1. Use the mounting base as a template to mark out the
recess and to mark the holes indicated in the drawing. The
PCD is 178 mm (7 in)

2. Cut out the recess.

3. Drill three holes with a diameter of 8 mm (0.3 in).

4. Insert the supplied plugs into the holes.

5. Attach the mounting base securely using the three
supplied screws.

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6. Suspend the camera module from the plastic hook inside
the mounting base ensuring that the suspension cable is
seated securely in the groove.

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5.3 Connections

CAUTION!

Isolate unused power wires individually.

Check the type label on the rear of the camera module for the
correct power ratings.

5.3.1 Make the connections

The unit has connection terminals on flying leads. In wet or
outdoor installations make use of a field wiring box with
NEMA Type 4X or IP66 protection level or better. Make the
connections inside a water tight compartment. Isolate unused
power wires individually. After connections are made ensure
that the watertight compartment is tightly closed and cables
and conduits are properly sealed to prevent ingress of water.

Cable tree

Use the following table to identify the wires in the cable tree:

Wire color AWG Signal

Red 26 +12 VDC / 24 VAC

Brown 26 -12 VDC / 24 VAC

Yellow / Green 24

Black / Orange 28 Alarm Out A

White / Orange 28 Alarm Out B

White / Violet 28 Ground (Alarm In + Data)

Orange / Violet 28 Alarm In 1

Violet 28 Alarm In 2

White 28 Audio In

(Shield) 28 Ground (Audio In)

Black 28 Audio Out

(Shield) 28 Ground (Audio Out)

Earth

For connections use wires of at least the same thickness.

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Power connection

1. Use a class 2 power supply 24 VAC or +12 VDC.

2. Connect the power wires (red+ , brown-) to the power
supply.

3. Connect the earth wire (yellow/green) from the camera to
the system earth of the installation to ensure correct EMC/
RFI and safety protection.

Network (and PoE) connection

1. Use a shielded twisted pair (STP) Category 5e cable,
maximum length 100 meters.

2. Use the RJ45 female-to-female network cable connector to
connect the network cable of the system to the RJ45
connector of the camera (Auto MDIX compliant ­automatically detects the cable connection type).

Power is supplied to the camera via the Ethernet cable,
compliant with the Power-over-Ethernet standard.

Note:

The RJ45 female-to-female network cable connector supplied is
unshielded.
To comply with the EMC Alarm immunity standard (EN50130-4)
or the EMC Railway immunity standard (EN50121-4), a shielded
twisted pair (STP) connection cable and a shielded RJ45
female-to-female network cable connector (not supplied)
should be used.

Alarm Input

Use the alarm input to connect external alarm devices such as
door contacts or sensors. A zero potential make or break
contact can be used as the actuator (use a bounce-free contact
system).
– Refer to the cable tree table to identify the wire colors for

connecting the alarm input.

– Configurable as active low or active high.

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Alarm output

Use the alarm relay output for switching external devices such
as lamps or sirens.
– Refer to the cable tree table to identify the wire colors for

connecting the alarm output.

– In the menu system, configure the relay output to operate

as either normally open (NO) or normally closed (NC).

Audio in / Audio out

The unit has full-duplex mono audio. The two-way
communication can be used to connect a speaker or door
intercom system. The audio input signal is transmitted in sync.
with the video signal.
Refer to the cable tree table to identify the wire colors for
connecting the audio input and output.
Audio in: Line input level (not suitable for direct microphone
signal).
Audio out: Line output level (not suitable for direct speaker
connection).
Wiring: Shielded audio connection cable is advised.

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5.4 Mount the camera module

1. Route the cable tree from the camera around the rear of
the camera module and secure all cables.

2. For surface mounted units, place the surface mount ring
over the mounting base.
– With a side connection, remove the tab at the side

entrance; with a rear connection, leave it in place.

3. Use the fixing ring to secure the camera module to the
mounting base:
– Align the screws in the fixing ring with the raised

holes in the mounting base.

– Tighten the three screws with the supplied

screwdriver bit (maximum torque 1 N-m).

> 1 N-m > 1 N-m

x3 x3

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5.5 Opening the camera module

1. Using the supplied screwdriver bit, loosen the two screws
securing the camera window section of the camera
module.

2. Carefully, allow the camera window section to hang loose
on the earth wire.

x2

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5.6 Controls

1. Indication LEDs The bi-colored LED indicates a failure
(red), normal operation (green) or an
established connection (green
flashing). It can be disabled in the
installer menu.

2. Menu button The menu button is used to start the
installation wizard.

3. Reset button Restores the default IP address or
restores a previous version of the
firmware if uploading a new version
fails. With the power on, use a small
pointed object to press and hold the
reset button for more than 10
seconds to restore the factory
defaults.

4. MicroSD card slot Insert a microSD card into the slot.

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PoE

S1460

5.7 Camera set-up

To help set up the camera for installation:

1. Connect a monitor to the 2.5 mm jack using the optional
monitor cable (S1460) which provides a CVBS signal (for
installation purposes).

2. Disconnect the internal network cable.

3. Connect an external network cable with power (PoE).

4. After power-up, wait a little (less than 20 seconds).

1. Menu button

2. Zoom (focal length) and Focus controls
(Position of these controls might differ depending on the
lens type. To use the full extension of the focus range, use
the lens slip ring or the auto back focus mechanism.)

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5.8 Camera positioning

The camera module position can be adjusted along three axes.

CAUTION!

Do not expose the sensors to direct sunlight.

5.8.1 Pan

For horizontal adjustment (pan):

1. Slightly loosen the three screws in the fixing ring with the
supplied screwdriver bit.

2. Rotate the camera module in the base. Do not rotate more
than 180° in either direction.

3. Tighten the three screws in the fixing ring with the
supplied screwdriver bit.

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x2

x2

x2

5.8.2 Tilt

For vertical adjustment (tilt):

1. Loosen the two screws in the camera module wings with
the supplied screwdriver bit (1).

2. Swing the camera module between the wings. Do not
rotate more than 100°.

3. Tighten the two screws in the camera module wings with
the supplied screwdriver bit (1).

4. For extra secure locking, tighten (hand-tight) the two
socket head screws in the side of the camera module
wings with the supplied allen key (2).

5. Click the two wing covers into place.

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5.8.3 Twist

To obtain a horizontal horizon (for tilted ceilings or sidewall
mounting), push and turn the green lever as necessary to align
the picture shown on the monitor.

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5.9 Using the install wizard

The Menu button on the control panel is used to access the
camera install wizard. When there is a choice in the wizard, the
options are selected by either a short press or a longer press of
the button.
The wizard handles the following functions:
– Lens identification
– Zoom and focus adjustment conditions
– Image orientation
– Auto back focus

Run the wizard to adjust the focus. This optimizes picture
sharpness in both bright and low-level lighting.

5.9.1 Adjustment procedure

If you have set up the camera and pressed the Menu button as
described in Section 5.7 Camera set-up, page 30 then you see
the following on the monitor screen:

Lens type

MBF feedback

Auto MBF 180° MBF info

– The lens type is identified and shown on the screen.
– The iris is opened to its maximum value.

1. Manually adjust the focal length (zoom) on the lens to
obtain the required field of view.

2. Manually adjust the focus on the lens to obtain the
sharpest image possible.

3. To rotate the image 180°, press and hold the Menu button
until the image flips.

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FLEXIDOME HD Installation | en 35

4. Briefly press the Menu button to start the automatic
motorized back focus (Auto MBF) adjustment.
– You will hear the motorised automatic back focus

process running.

– The progress is shown on the monitor.

5. If the camera is not correctly focussed, press the Menu
button for a longer time to restart the wizard.

6. If the camera is correctly focussed, briefly press the Menu
button to save the results.
– The back focus position is stored.
– The iris is set to its original value.

5.10 Closing the unit

When the camera position is set and all adjustments have been
made, close the unit.

1. Disconnect the temporary external network cable.

2. Reconnect the internal network cable.

3. Place the camera window section on the camera module
and ensure that:
– the connecting wires are not trapped or

disconnected,

– the rubber gasket fits snugly.

4. Using the supplied screwdriver bit, secure the camera
window section to the camera module by tightening the
two screws (maximum torque 3.5 N-m).

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36 en | Camera configuration FLEXIDOME HD

6 Camera configuration

The camera normally provides an optimal picture without the
need for further adjustments. Configuration of the camera is
carried out via the network using a web browser.

6.1 User modes

The camera has six user modes. These are selected via the web
browser interface. The default mode is Outdoor.

6.2 Day/Night switching

The camera is equipped with a motorized IR filter. The
mechanical IR filter is taken out of the optical path in low-light
applications.
The IR filter is controlled either:
– via an alarm input, or
– automatically, based on the observed light levels.

If Auto switching mode is selected, the camera automatically
switches the filter depending on the observed light level. The
switching level is programmable.

Note:

When the auto mode is selected and the switching level is set
to -15, certain borderline scene lighting conditions can cause
the camera to switch back and forth between day and night
modes. Set a different switching level to avoid this.

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FLEXIDOME HD Browser connection | en 37

7 Browser connection

A computer with Microsoft Internet Explorer can be used to
receive live images from the camera, control the camera, and
replay stored sequences. The camera is configured over the
network using the browser.
The configuration options using the menu system of the camera
itself are limited to setting up the lens and network.

Note:

The camera can also be configured using the supplied Bosch
Video Client or the Bosch Video Management System.

7.1 Protected network

If a RADIUS server is used for network access control (802.1x
authentication), the camera must be configured first. To
configure the camera for a Radius network, connect it directly
to a PC via a crossed network cable and configure the two
parameters, Identity and Password. Only after these have been
configured can communication with the camera via the network
occur.

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38 en | Troubleshooting FLEXIDOME HD

8 Troubleshooting

8.1 Function test

The camera offers a variety of configuration options. Therefore,
check that it works properly after installation and configuration.
This is the only way to ensure that the camera will function as
intended in the event of an alarm.
Your check should include the following functions:
– Can you connect to the camera remotely?
– Does the camera transmit all the data required?
– Does the camera respond as desired to alarm events?
– Is it possible to control peripheral devices, if necessary?

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FLEXIDOME HD Troubleshooting | en 39

8.2 Resolving problems

The following table is intended to help identify the causes of
malfunctions and correct them where possible.

Malfunction Possible causes Solution

No image
transmission to
remote location.

No connection
established, no
image transmission.

Defective camera. Connect a local monitor

to the camera and check
the camera function.

Faulty cable connections. Check all cables, plugs,

contacts and
connections.

Incorrect encoder stream
property set for
connection to hardware
decoder.

The unit's configuration. Check all configuration

Faulty installation. Check all cables, plugs,

Wrong IP address. Check the IP addresses

Faulty data transmission
within the LAN.

The maximum number of
connections has been
reached.

Select the H.264 MP SD
option on the Encoder
Streams configuration
page.

parameters.

contacts and
connections.

(terminal program).

Check the data
transmission with ping.

Wait until there is a free
connection and call the
transmitter again.

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40 en | Troubleshooting FLEXIDOME HD

Malfunction Possible causes Solution

No audio
transmission to
remote station.

Hardware fault. Check that all connected

audio units are operating
correctly.

Faulty cable connections. Check all cables, plugs,

contacts and
connections.

Incorrect configuration. Check audio parameters

on the Audio
configuration and
LIVEPAGE Functions
pages.

Wait until the connection
is free and then call the
sender again.

Select possible alarm
sources on the Alarm

The unit does not
report an alarm.

The audio voice
connection is already in
use by another receiver.

Alarm source is not
selected.

sources configuration
page.

No alarm response
specified.

Specify the desired alarm
response on the Alarm
connections
configuration page; if
necessary change the IP
address.

The unit is not
operational after a
firmware upload.

Power failure during
programming by firmware
file.

Have the unit checked by
Customer Service and
replace if necessary.

Incorrect firmware file. Enter the IP address of

the unit followed by /
main.htm in your Web
browser and repeat the
upload.

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FLEXIDOME HD Troubleshooting | en 41

Malfunction Possible causes Solution

Placeholder with a
red cross instead of
the ActiveX
components.

Web browser
contains empty
fields.

The POWER LED is
red.

JVM not installed on your
computer or not
activated.

Active proxy server in
network.

Firmware upload failed. Repeat firmware upload.

Install Sun JVM from the
product optical disk.

Create a rule in the local
computer's proxy
settings to exclude local
IP addresses.

8.3 Customer service

If a fault cannot be resolved, please contact your supplier or
system integrator, or go directly to Bosch Security Systems
Customer Service.
The version numbers of the internal firmware can be viewed on
a special page. Please note this information before contacting
Customer Service.

1. In the address bar of your browser, after the unit IP
address, enter: /version
for example: 192.168.0.80/version

2. Write down the information or print out the page.

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42 en | Maintenance FLEXIDOME HD

9 Maintenance

9.1 Testing the network connection

The ping command can be used to check the connection
between two IP addresses. This allows testing whether a device
is active in the network.

1. Open the DOS command prompt.

2. Type ping followed by the IP address of the device.
If the device is found, the response appears as " Reply from ... ",
followed by the number of bytes sent and the transmission time
in milliseconds. Otherwise, the device cannot be accessed via
the network. This might be because:
– The device is not properly connected to the network.

Check the cable connections in this case.

– The device is not correctly integrated into the network.

Check the IP address, subnet mask, and gateway address.

9.2 Repairs

CAUTION!

Never open the casing of the unit. The unit does not contain any
user serviceable parts. Ensure that all maintenance or repair
work is performed only by qualified personnel (electrical
engineering or network technology specialists). In case of
doubt, contact your dealer's technical service center.

9.2.1 Transfer and disposal

The camera should only be passed on together with this
installation guide. The unit contains environmentally hazardous
materials that must be disposed of according to law. Defective
or superfluous devices and parts should be disposed of
professionally or taken to your local collection point for
hazardous materials.

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FLEXIDOME HD Technical Data | en 43

10 Technical Data

10.1 Specifications

Imager 1/3-inch CMOS HD sensor

Image resolution 1920 × 1080 pixels

Rated supply voltage 24VAC ±10% 50/60Hz

12 VDC ±10%
Power-over-Ethernet 48 VDC nominal

Current consumption 1 A (12 VDC)

0.8 A (24 VAC)

0.3 A (PoE 48 VDC)

Minimum illumination
30 IRE, F1.2

Day/Night Color, Mono (IR contrast), Auto

Dynamic range > 90 dB

SNR > 50 dB

BLC Off/Auto/Intelligent

White Balance ATW, AWB hold and manual (2500 to 10000K)

Color saturation Adjustable from monochrome (0%) to 133% color

Shutter Automatic Electronic Shutter (AES)

Sens Up Adjustable from Off to 16x

AutoBlack Automatic continuous

Intelligent DNR Temporal and spatial noise filtering

Sharpness Sharpness enhancement

Privacy Masking Four independent areas, fully programmable

Video Motion Analysis Motion+, IVA

Lens type DC iris auto detect, SR (Super Resolution)

Controls Via web browser or Configuration Manager

Control feedback Actual shutter, Actual gain

User modes 6 pre-defined customizable user modes

0.25 lx color

0.08 lx Mono

Fixed (1/30 [1/25] to 1/150000) selectable

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44 en | Technical Data FLEXIDOME HD

LAN interface STP, Ethernet 10/100 Base-T, auto-sensing,

half/full duplex, RJ45

Video encoding

H.264 (ISO/IEC 14496-10), M-JPEG

protocols

Stream (max.) 1080p25/30

Group of pictures IP, IBP, IBBP

Network protocols IPv4, IPv6, UDP, TCP, HTTP, HTTPS, RTP, IGMPV2/

V3, ICMP, RTSP, FTP, Telnet, ARP, DHCP,
SNTP,SNMP (V1, MIB-II), 802.1x, SMTP, iSCSI,
UPnP (SSDP)

Encryption TLS 1.0, SSL, AES (optional)

Alarm input Non-isolated closing contact

TTL logic, +5V nominal, +40 VDC max, DC coupled
with 22 kOhm pull-up to +3.3 VDC

Relay output Maximum voltage 30 VAC or +40 VDC.

Maximum 0.5 A continuous, 10 VA

Audio input 1 Vrms, impedance 12 kOhm

Audio output 1 Vrms, impedance 1.5 kOhm

Audio standards AAC

G.711, 8kHz sampling rate
L16, 16kHz sampling rate

Audio signal-to-noise

> 50 dB

ratio

Memory card slot Supports up to 2 TB microSD cards

Weight 2200 g (4.85 lb)

Environment IP66, NEMA Type 4X

Impact protection IK10

Operating

-50 °C to +50 °C (-58 °F to +122 °F)

temperature

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10.1.1 Dimensions

140 (0.55)

Ø208 (8.2)

116 (4.57) 151 (5.59)

35 (1.38)

Ø150 (5.9)mm (in)

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46 en | Technical Data FLEXIDOME HD

AM18-Q0615 | v1.0 | 2012.10 Installation Manual Bosch Security Systems

Bosch Security Systems

www.boschsecurity.com

© Bosch Security Systems, 2012