BOSCH NDN-921 User Manual

FlexiDomeHD 720p Camera

NDN-921

en Installation and Operation Manual

FlexiDomeHD 720p Camera		Table of Contents | en	3
Table of Contents
1	Safety		8
1.1	Safety precautions		8
1.2	Important safety instructions		9
1.3	Connection in applications		10
1.4	FCC & ICES compliance		11
1.5	UL certification		12
1.6	Bosch notices		13
1.7	Copyrights		14
2	Introduction		15
2.1	Features		15
3	System Information		17
3.1	Overview of functions		17
3.1.1	Progressive scan		17
3.1.2	Day/Night function		17
3.1.3	Quad-streaming		17
3.1.4	ONVIF (Open Network Video Interface Forum)		18
3.1.5	Audio		18
3.1.6	Alarm I/O		18
3.1.7	Tamper detection and motion detectors		18
3.1.8	Video encoding		18
3.1.9	Multicast		18
3.1.10	Power-over-Ethernet		18
3.1.11	Encryption		19
3.1.12	Receiver		19
3.1.13	Recording		19
3.1.14	Snapshots		19
3.1.15	Backup		19
3.1.16	Configuration		19
3.2	Operation with external systems		20

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4	Planning	22
4.1	Unpacking	22
4.2	System requirements	23
5	Installation	24
5.1	Disassembly	24
5.2	Mounting the unit	26
5.2.1	Surface mount	27
5.2.2	Flush mount	28
5.3	Connections	29
5.3.1	Make the connections	29
5.3.2	Mount the camera	31
5.3.3	MicroSD card slot	32
5.3.4	Indication LED	32
5.3.5	Reset button	32
5.4	Camera positioning	33
5.5	Focal length and focus	34
5.6	Closing the unit	35
6	Camera set-up	36
6.1	Pre-defined modes	36
6.2	Day/Night switching	37
7	Browser connection	38
7.1	System requirements	38
7.2	Establishing the connection	39
7.2.1	Password protection in camera	39
7.3	Protected network	39
7.4	Connection established	40
7.4.1	LIVEPAGE	40
7.4.2	RECORDINGS	40
7.4.3	SETTINGS	41
8	Basic Mode	42
8.1	Basic Mode menu tree	42

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8.2	Device Access	43
8.2.1	Camera name	43
8.2.2	Password	43
8.3	Date/Time	44
8.4	Network	45
8.5	Encoder	46
8.6	Audio	46
8.7	Recording	46
8.7.1	Storage medium	46
8.8	System Overview	46
9	Advanced Mode	47
9.1	Advanced Mode menu tree	47
9.2	General	48
9.2.1	Identification	48
9.2.2	Password	48
9.2.3	Date/Time	50
9.2.4	Display Stamping	51
9.3	Web Interface	53
9.3.1	Appearance	53
9.3.2	LIVEPAGE Functions	53
9.3.3	Logging	55
9.4	Camera	56
9.4.1	Mode	56
9.4.2	ALC	58
9.4.3	Shutter/AGC	58
9.4.4	Day/night	60
9.4.5	Enhance	62
9.4.6	Color	63
9.4.7	Encoder Profile	64
9.4.8	Encoder Streams	68
9.4.9	Privacy Masks	69
9.4.10	Audio	69
9.4.11	Installer Menu	70
9.5	Recording	72
9.5.1	Storage Management	72

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9.5.2	Recording Profiles	76
9.5.3	Retention Time	77
9.5.4	Recording Scheduler	78
9.5.5	Recording Status	79
9.6	Alarm	80
9.6.1	Alarm Connections	80
9.6.2	Video Content Analyses (VCA)	83
9.6.3	VCA configurationProfiles	84
9.6.4	VCA configuration - Scheduled	90
9.6.5	VCA configuration - Event triggered	92
9.6.6	Audio Alarm	93
9.6.7	Alarm E-Mail	94
9.6.8	Alarm Task Editor	96
9.7	Interfaces	97
9.7.1	Alarm input	97
9.7.2	Relay	97
9.8	Network	99
9.8.1	Network Access	99
9.8.2	Advanced	103
9.8.3	Multicast	104
9.8.4	FTP Posting	106
9.8.5	Encryption	107
9.9	Service	108
9.9.1	Maintenance	108
9.9.2	Licenses	110
9.9.3	System Overview	110
10	Operation via the browser	111
10.1	Livepage	111
10.1.1	Processor load	111
10.1.2	Image selection	112
10.1.3	Digital I/O	113
10.1.4	System Log / Event Log	113
10.1.5	Saving snapshots	113
10.1.6	Recording video sequences	114
10.1.7	Running recording program	114

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10.1.8	Audio communication	114
10.2	Recordings page	115
10.2.1	Controlling playback	115
11	Troubleshooting	117
11.1	Function test	117
11.2	Resolving problems	118
11.3	Customer service	120
12	Maintenance	121
12.1	Testing the network connection	121
12.2	Repairs	121
12.2.1	Transfer and disposal	121
13	Technical Data	122
13.1	Specifications	122
13.1.1	Accessories	124
	Glossary	125

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1Safety

1.1Safety precautions

DANGER!

High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.

WARNING!

Medium risk: Indicates a potentially hazardous situation.

If not avoided, this could result in minor or moderate bodily injury.

CAUTION!

Low risk: Indicates a potentially hazardous situation.

If not avoided, this could result in property damage or risk of damage to the unit.

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1.2Important safety instructions

Read, follow, and retain for future reference all of the following safety instructions. Follow all warnings on the unit and in the operating instructions before operating the unit.

1.Clean only with a dry cloth. Do not use liquid cleaners or aerosol cleaners.

2.Do not install unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.

3.Never spill liquid of any kind on the unit.

4.Take precautions to protect the unit from power and lightning surges.

5.Adust only those controls specified in the operating instructions.

6.Operate the unit only from the type of power source indicated on the label.

7.Unless qualified, do not attempt to service a damaged unit yourself. Refer all servicing to qualified service personnel.

8.Install in accordance with the manufacturer's instructions in accordance with applicable local codes. Use only attachments/accessories specified by the manufacturer. Equipment change or modification could void the user's guarantee or authorization agreement.

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1.3Connection in applications

Power lines: An outdoor system should not be located in the vicinity of overhead power lines, electrical lights, or power circuits, or where it may contact such power lines or circuits. When installing an outdoor system, extreme care should be taken to keep from touching power lines or circuits, as this contact may be fatal.

U.S.A. models only - refer to the National Electrical Code Article 820 regarding installation of CATV systems.

12 VDC / 24 VAC power source: This unit is intended to operate with a limited power source. The unit is intended to operate at either 12 VDC or 24 VAC (if PoE is not available). User supplied wiring must be in compliance with electrical codes (Class 2 power levels). If 24 VAC is used, do not ground the 24 VAC supply at the terminals or at the unit's power supply terminals.

PoE: Use only approved PoE devices. Power-over-Ethernet can be connected at the same time as a 12 VDC or 24 VAC power supply.

CAUTION!

The Low Voltage power supply unit must comply with EN/UL 60950. The power supply must be a SELV-LPS unit or a SELV - Class 2 unit (Safety Extra Low Voltage - Limited Power Source).

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1.4FCC & ICES compliance

FCC & ICES Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

–reorient or relocate the receiving antenna;

–increase the separation between the equipment and receiver;

–connect the equipment into an outlet on a circuit different from that to which the receiver is connected;

–consult the dealer or an experienced radio/TV technician for help.

Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

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1.5UL certification

Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL's Standard(s) for Safety for Information Technology Equipment, UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.

UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these units at an environmentally compatible recycling facility, per European Directive 2002/96/EC

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1.6Bosch notices

Video loss

CAUTION!

Video loss is inherent to digital and network video recording and forms a potential hazard; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information on local microSD card storage within the camera or on a central storage system.

Bosch Security systems recommends that local storage on microSD card should only be used for alarm recording and Automatic Network Replenishment (ANR) applications.

To minimize the risk of lost digital information, we recommend multiple, redundant recording systems, and a procedure to back up all digital information.

Copyright

This manual is the intellectual property of Bosch Security

Systems and is protected by copyright.

All rights reserved.

Trademarks

All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.

Note

This manual has been compiled with great care. The text was complete and correct when published. The ongoing development of the products may mean that the content of the user guide can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.

More information

For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com

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1.7Copyrights

The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal-- 24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R- Normal--12-120-75-75-P-70-ISO10646-1" under the following copyright:

Copyright 1984-1989, 1994 Adobe Systems Incorporated. Copyright 1988, 1994 Digital Equipment Corporation. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation, and that the names of Adobe Systems and Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.

This software is based in part on the work of the Independent JPEG Group.

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2Introduction

2.1Features

The FlexiDomeHD 720p IP Day/Night camera is a small, discreet, impact-resistant, surveillance dome containing a highperformance Day/Night camera with integral varifocal lens. The camera incorporates 15-bit digital signal processing for outstanding picture performance.

The integrated unit is mounted to a wall or ceiling. The sturdy construction and high impact-resistant polycarbonate dome protect the camera module from damage.

The camera uses H.264 compression technology to give clear images while reducing bandwidth and storage requirements. It is also ONVIF compliant to improve compatibility during system integration.

The camera operates as a network video server and transmits video and control signals over data networks, such as Ethernet LANs and the Internet. The camera is easy to install and ready to use.

Features include:

–Progressive scan HD sensor

–True Day/Night performance with switchable IR filter

–1/3-inch CCD sensor

–Quad-streaming

–MicroSD/SDHC card slot

–Complies with the ONVIF standard for wide compatibility

–Two-way audio and audio alarm

–Alarm input and alarm output to external devices

–Dynamic engine with Smart BLC

–Six pre-programmed operation modes

–Adaptive dynamic noise reduction

–Impact-resistant dome (> IK10)

–Tamper-resistant housing

–Enhanced video motion detection

–Video and data transmission over IP data networks

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–Multicast function for simultaneous picture transmission to multiple receivers

–Integrated Ethernet interface (10/100 Base-T)

–Power-over-Ethernet (PoE)

–Remote control of all built-in functions via TCP/IP

–Password protection to prevent unauthorized connection or configuration changes

–Event-driven, automatic connection (for example, at switch-on and for alarms)

–Fast, convenient configuration using the integrated Web server and a browser

–Firmware update through flash memory

–Convenient upload and download of configuration data

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3System Information

3.1Overview of functions

The camera incorporates a network video server. Its primary function is to encode video and control data for transmission over an IP network. With its H.264 encoding, it is ideally suited for IP communication and for remote access to digital video recorders and IP systems. The use of existing networks means that integration with CCTV systems or local networks can be achieved quickly and easily. Video images from a single camera can be simultaneously received on several receivers.

3.1.1Progressive scan

The camera captures and processes progressively scanned images. When there is fast motion in a scene, progressively scanned images are generally sharper than interlaced images.

3.1.2Day/Night function

The Day/Night function provides enhanced night viewing by increasing the IR sensitivity. The motorized IR filter can be removed in low-light or IR illuminated applications. The IR filter switches from color to monochrome automatically by sensing the illumination level. In auto switching mode the camera prioritizes motion (the camera gives sharp images without motion blur) or color (the camera gives color pictures as long as the light level permits). For reliable Day/Night switching with an external IR illuminator, synchronize the camera with the IR illuminator using an alarm input port

3.1.3Quad-streaming

Quad-streaming enables the camera to deliver three H.264 streams (a 720p HD stream, a downscaled resolution stream, and a HD I-frame only stream) together with an M-JPEG stream. These four streams facilitate bandwidth-efficient viewing and recording options as well as integration with third-party video management systems.

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3.1.4ONVIF (Open Network Video Interface Forum)

The camera complies to the ONVIF standard which means that it is easier to install and integrate into larger systems. The ONVIF standard is a global standard for the interface of network video products.

3.1.5Audio

Two-way duplex audio is available in the unit for live voice communications or audio recording.

3.1.6Alarm I/O

The alarm input can be used to control the functionality of the unit. An alarm output can control external devices.

3.1.7Tamper detection and motion detectors

The camera offers a wide range of configuration options for alarm signaling in the event of tampering with the camera. An algorithm for detecting movement in the video image is also included. Camera versons with enhanced hardware can be optionally extended to include additional IVA features.

3.1.8Video encoding

The camera uses the H.264 compression standards. Thanks to efficient encoding, the data rate remains low even with high image quality and can also be adapted to local conditions within wide limits.

3.1.9Multicast

In suitably configured networks, the multicast function enables simultaneous, real time transmission to multiple receivers. The prerequisite for this is that the UDP and IGMP V2/V3 protocols are implemented on the network.

3.1.10Power-over-Ethernet

Power for the camera can be supplied via a Power-over- Ethernet compliant network cable connection. With this configuration, only a single cable connection is required to view, power, and control the camera.

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3.1.11Encryption

The unit offers a variety of options for protection against unauthorized reading. Web browser connections can be protected using HTTPS. Protect the control channels via the SSL encryption protocol. With an additional license, the user data itself can be encrypted.

3.1.12Receiver

Computers with decoding software such as the Bosch Video Client or the Bosch Video Management System, or computers with the Microsoft Internet Explorer web browser installed, can be used as receivers.

3.1.13Recording

The camera can be used with an iSCSI storage connected via the network to store long-term recordings, and with a local microSD card for shorter storage times and temporary recordings.

3.1.14Snapshots

Individual video frames (snapshots) can be called up as JPEG images, stored on the hard drive, or displayed in a separate browser window.

3.1.15Backup

The browser application has an icon for saving the video images provided by the unit as a file on your computer's hard drive. Clicking this icon stores the video sequences and they can be replayed with the Player from Bosch Security Systems included with the package.

3.1.16Configuration

The camera can be configured using a browser on the local network (Intranet) or from the Internet. Similarly, firmware updates and rapid loading of device configurations are also possible. Configuration settings can be stored as files on a computer and copied from one camera to another.

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3.2Operation with external systems

The camera can be used with a variety of Bosch software and hardware systems:

–Bosch Video Management System

–Bosch Video Client

–Bosch Recording Station

–

Note:

When connected to any of these systems, many of the camera configuration parameters are controlled by the system and not by the settings made via a web browser connected to the camera.

Bosch Video Management System

The Bosch Video Management System is a unique enterprise IP video surveillance solution that provides seamless management of digital video, audio, and data across any IP network. It is designed to work with Bosch CCTV products as part of a total video surveillance management system. Integrate your existing components into one easy-to-manage system, or use Bosch’s full-line capabilities and benefit from a complete surveillance solution based on cutting-edge technology and years of experience.

Bosch Video Client

The camera video server and the Bosch Video Client software combine to provide a high-performance system solution. The Bosch Video Client is software for operating, controlling, and administering CCTV installations (such as surveillance systems). It runs under Microsoft Windows operating systems. Its main job is decoding video, audio, and control data from a remote transmitter.

Bosch Recording Station

The camera is also designed for use with the Bosch Recording Station. The Bosch Recording Station can record up to 32 video and audio streams, and supports various functions of the

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camera, such as controlling relays, remote control of peripheral devices, and remote configuration. It can use alarm inputs to trigger actions and, when motion detection Motion+ is active, can record the relevant cells, making intelligent motion detection possible.

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4Planning

4.1Unpacking

Unpack carefully and handle the equipment with care. The packaging contains:

–Integrated FlexiDomeHD 720p IP camera unit

–Mounting hardware kit

–Special screwdriver bit for tamper-resistant screws

–Lens adjustment cap

–RJ45 female-to-female network cable connector

–Template for flush mount

–DVD ROM (mini)

–Manual

–System requirements

–Bosch Video Client

–Quick install instructions

–Safety instructions

If equipment has been damaged during shipment, repack it in the original packaging and notify the shipping agent or supplier.

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4.2System requirements

–Computer with Windows XP/Vista operating system, network access, and Microsoft Internet Explorer web browser version 7.0 or later

or

–Computer with Windows XP/Vista operating system, network access and reception software, for example Bosch

Video Client, Bosch Video Management System, or Bosch Recording Station

The minimum PC requirements are:

–Operating platform: A PC running Windows XP or Windows Vista with IE 7.0

–Processor: Dual core, 3.0 GHz

–RAM memory: 256 MB

–Monitor resolution: 1024 x 768

–Network interface: 100-BaseT

–DirectX: 9.0c

Make sure the graphics card is set to 16-bit or 32-bit color depth and that Sun JVM is installed on your PC. To play back live video images, an appropriate ActiveX must be installed on the computer. If necessary, install the required software and controls from the product DVD provided. For further assistance, contact your PC system administrator.

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5Installation

CAUTION!

Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.

5.1Disassembly

The camera/housing unit consists of the following parts:

1.Surface mount box (certain models only)

2.Camera module and mounting base

3.Inner liner (with sealing ring)

4.Dome with trim ring

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To disassemble the unit proceed as follows:

1.Using the special screwdriver bit, loosen the three tamperresistant screws in the dome trim ring (the screws remain in place).

2.Remove the dome by pulling it off of the base.

3.Remove the inner liner by pulling it off of the base.

4.Remove the pink protection foam.

5.Loosen the three Phillips screws. Remove the single screw holding the camera module in place (no keyhole).

6.Rotate the camera module to remove it from the remaining two screws.

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5.2Mounting the unit

There are several ways to mount the unit. The method of mounting depends on the type of surface and whether other mounting hardware, such as an electrical box, a surface box or other accessories are used.

Refer to the dimensions drawing to find the exact position of the screw holes and the entry hole for the wires. Use the surface mount box as a template for surface installation; use the paper template for flush installation.

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5.2.1Surface mount

Figure 1 Surface mounting

When using the surface mount box:

1.With a side connection, remove the cap covering the side entrance.

With a rear connection, leave the cap in place.

2.Attach the conduit to the surface mount box.

3.Attach the surface mount box to the surface.

4.Suspend the camera base from the plastic hook inside the surface mount box until the connections are made.

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5.2.2Flush mount

57.6 (2.27) 57.6 (2.27)

	33.3 (1.31)
PCD: 133 (5.25)	66.5 (2.62)

111 (4.4)

3x

8mm Ø

3x

8mm Ø

Figure 1 Flush mounting

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5.3Connections

5.3.1Make the connections

The unit has connection terminals on flying leads. In wet or outdoor installations make use of a field wiring box with Nema3 or IP55 protection level or better. Make the connections inside the water tight compartment. After connections are made ensure that the watertight compartment is tightly closed and cables and conduits are properly sealed to prevent ingress of water.

Cable tree

Use the following table to identify the wires in the cable tree:

Wire color	Signal
Red	+12 VDC / 24 VAC
Brown	GND DC / 24 VAC
Yellow / Green	Earth
Black / Orange	Alarm Out A
White / Orange	Alarm Out B
Violet	Alarm In
White / Violet	Ground (Alarm In)
White	Audio In
(Shield)	Ground (Audio In)
Black	Audio Out
(Shield)	Ground (Audio Out)

Power connection

1.Use a class 2 power supply 24 VAC or +12 VDC.

2.Connect the power wires (red+ , brown-) to the power supply connector.

3.Connect the earth wire (yellow/green) from the camera to the system earth of the installation to ensure

correct EMC/RFI and safety protection.

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Network (and PoE) connection

1.Use a shielded twisted pair (STP) Category 5e cable, maximum length 100 meters.

2.Use the RJ45 female-to-female network cable connector to connect the network cable of the system to the RJ45 connector of the camera (Auto MDIX compliant).

Power is supplied to the camera via the Ethernet cable, compliant with the Power-over-Ethernet standard.

Note:

The RJ45 female-to-female network cable connector supplied with the camera is unshielded and is appropriate for all applications that use unshielded twisted pair (UTP) network cable (most types). For applications that use shielded twisted pair (STP) connection cable and need to meet the EMC Alarm immunity standard (EN50130-4) or the EMC Railway imunity standard (EN50121-4), a shielded RJ45 female-to-female network cable connector (not supplied) shall be used.

Alarm Input

Use the alarm input to connect external alarm devices such as door contacts or sensors. A zero potential make or break contact can be used as the actuator (use a bounce-free contact system).

–AWG 26-16 max.(0.13-1.5 mm2); cut back 5 mm (0.2 in) of insulation.

–Impedence: Internal pull-up 10 kOhm to +5 VDC.

–Input voltage range: -5 VDC minimum to 40 VDC maximum.

–Input voltage treshold: low voltage 0.8 V maximum, high voltage 2.4 V minimum.

–Refer to the cable tree table to identify the wire colors for connecting the alarm input.

–Configurable as active low or active high.

AR18-10-B013 | v1.52 | 2010.12 Installation and Operation Manual

Bosch Security Systems