Bosch NDN-498V03-21PS User Manual

Video Client
Version 1.6
en Software manual
Video Client Table of Contents | en 3

Table of contents

1
1.2 Software installation 5
1.3 Conventions used in the application 6
2
2.1 System overview 7
2.1.2 Configuration Manager 7
2.1.3 Export Player 7
2.2 Start-up 8
2.4 Configuring with Configuration Manager 8
2.4.1 Video Client setup 9
2.4.2 Saving the configuration 10
2.4.3 Configuration wizard 11
2.4.4 Installing licenses 12
3
3.1 Live mode 14
3.2 Playback mode 14
3.3 Basic overview 15
3.4 Toolbar icons 17
4
5
5.1 Making quick views 21
5.2 Calibrating the cameo 22
5.3 Configuring cameo decorations 23
5.4 Cameo context menu 23
6
6.1 System pane icons 25
6.2 Video device list panel 26
6.3 Favorite views panel 27
6.4 Setting up favorites 29
6.4.1 Making a favorite view 29
6.4.2 Making a favorite sequence 29
7
7.1 Starting sequences 31
7.2 Going into detail 32
7.3 Controlling cameras 33
7.3.1 Camera controls 33
7.3.2 Mouse control 34
7.4 Controlling playback 34
7.4.1 Playback controls 35
7.4.2 Timeline panel 36
7.5 Digital zoom 38
7.6 Controlling audio 39
7.7 Instant playback 39
7.8 Populating a monitor wall 40
Introduction 5
Start-up and configuration 7
User interface 14
Setting user preferences 19
Working with cameos 21
Working with the system pane 25
Viewing live and recorded video 31
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4 en | Table of Contents Video Client
8
9
10
Controlling inputs and outputs 42
Saving and viewing screenshots 43
Exporting video clips 44
10.2 Exporting video clips from recordings 44
11
12
Viewing stored clips 46
Searching through recordings 47
12.1 Searching for events 47
12.2 VCA search 48
12.3 Searching for text 48
13
14
15
Using the Text viewer pane 50
Getting status messages 51
Appendices 52
15.1 Standard keyboard shortcut keys 52
15.2 Using an IntuiKey keyboard 55
15.2.1 Before installing the IntuiKey keyboard 55
15.2.2 Setting up the IntuiKey keyboard 56
15.2.3 Controlling with the IntuiKey keyboard 56
15.3 Command line start 57
15.4 Video image overlays 58
2014.09 | v1.6 | DOC Software manual Bosch Sicherheitssysteme GmbH
Video Client Introduction | en 5
1
1.1
1.2

Introduction

Video Client is a computer application for live viewing, control, search and playback facilities for any camera connected to the network. Remote control functions include pan, tilt, and zoom control of cameras (including full AUTODOME control). The on-line status of the connected units is provided and you can access the Configuration Manager application to set up a unit or configure your system. The Forensic Search tool, which is an integral part of Video Client, provides a powerful means of searching through recorded material based on video content analysis (VCA) algorithms like IVA (Intelligent Video Analysis).

System requirements

Operating platform: A computer running Windows XP SP3, Windows Vista SP2, Windows 7 or Windows 8 with .NET 3.5 installed. The recommended computer requirements are: – Processor: Intel Pentium DualCore, 3.0 GHz or comparable – RAM memory: 4096 MB – Free hard disk space: 10 GB – Graphics card: NVIDIA GeForce 8600 or higher – Video memory: 256 MB – Network interface: 100/1000 Base-T

Software installation

1. Insert the product disk into the optical drive of the computer. The installation program should start automatically.
2. If installation does not start automatically, locate the BVC-…-Installer.exe file on the disk and double-click it.
3. Follow the instructions on the screen to complete the installation.
Note:
Software updates are released periodically. Check the Bosch Security Systems website for the latest version.
Logging support for VRM
To integrate VRM logs into the Video Client logbook, carry out the following steps:
1. Copy VrmLogMonitor.exe and VrmLogService.exe from the Video Client installation folder (default C:\Program Files\Bosch\Video Client) to a folder on the computer running VRM.
2. Open a command shell on the VRM computer. Note that you have to run it as administrator.
3. Go to the folder containing VrmLogMonitor.exe and VrmLogService.exe.
4. Install the service by typing: VrmLogService.exe -i
5. Start the service by typing: VrmLogService.exe –s
The log monitor service now reports all current VRM logs to all connected Video Client applications (starting 15 minutes in the past).
The service is automatically started every time the system boots. – To stop the service, type: VrmLogService.exe -k
To completely remove the service, type: VrmLogService.exe -u
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1.3

Conventions used in the application

Interpreting icon colors
Disabled functions are shaded. – Active selections are highlighted in orange in live mode and in blue in playback mode.
Calendar window
The calendar window is displayed after clicking the calendar icon in windows where a date must be filled in. – Click the arrow keys to change months. – Click a date to return to the date box with the selected value filled in. – Press Esc on the keyboard to leave the window without changing the date.
Lists
In lists, click a column header to sort the list according to that column item. – Click a second time to sort the list in reverse order. – Use the scroll bars to scroll long lists.
Expand/collapse tree nodes
In various panels, the tree structure shows
the node; click to collapse the node.
Show/hide panes
Panes that provide various panels for information and operation are available. Each pane has a handle with a double-arrow icon: – Place the pointer over the double-arrow icon to show the desired pane. The icon changes
to a pin. The panel is hidden automatically when you move the pointer to another section of the user interface.
Click the double-arrow icon to show the desired panel permanently. The arrows point to
the opposite direction.
Click the double-arrow icon again to hide the panel.
Multiple selection
To select multiple items, click a single item, and then hold down the CTRL key while you click other items that you want to select.
or next to a node icon. Click to expand
2014.09 | v1.6 | DOC Software manual Bosch Sicherheitssysteme GmbH
Video Client Start-up and configuration | en 7
2
2.1
2.1.1

Start-up and configuration

The following chapters provide general information on the application and on the setup of a system.

System overview

Video Client consists of the following components: – Video Client
Live viewing and playback application
Configuration Manager
System configuration application
Export Player
Optional application for viewing video exports on a nonsystem computer (for example if used as evidence)

Video Client

This application provides two modes; one for live viewing and camera control, and one for playback of recordings and exports. Directly log on to a device using its IP address or URL. Or set up a monitoring system upfront via the Configuration Manager application. By default, Video Client supports up to 16 cameras. Various licenses are available to expand the system.
See also
Configuring with Configuration Manager, page 8 – How to log on, page 8 – Installing licenses, page 12
2.1.2
2.1.3

Configuration Manager

Use the Configuration Manager application to configure general Video Client settings like the default path for workstation recording or the use of an IntuiKey keyboard. If you decide to work with a pre-configured monitoring system, use the Configuration Manager application to set up your monitoring system: – Easily configure basic system settings with the integrated configuration wizard – Manage user groups and rights – Add devices to your system and arrange them in groups – Convert a group into a site to limit the number of simultaneous connections
By default, when you start Video Client all cameras in the system that are not belonging to a site are connected automatically. The connection to a site and its devices is established in an extra step. It is only possible to connect to one site at a time.
Assign access rights to cameras, digital inputs and alarm outputs
The administrator can open the Configuration Manager application via the Video Client. On first-time start, click Start setup in the logon window to open the application.
icon in

Export Player

This application is intended as a viewer for exported video tracks. Install the application on any computer with access to the export files. Thus you can show the tracks on nonsystem computers, for example to use them as evidence. The Export Player application is easy to use and comes with an integrated application help.
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2.2
2.3

Start-up

Starting the program
When installation is complete, double-click the icon on the desktop to start the program. Alternatively, start the application via the Start button and the Programs menu (path: Start/All Programs/Bosch Video Client/Bosch Video Client).
Command line start
The program can also be started from the command line with additional parameters.
See also
Command line start, page 57

How to log on

When the application is started, the logon window appears. The logon window offers the possibility to log on directly to a device or to log on to a pre-configured monitoring system. Pre-configuration is done with the Configuration Manager application. When started for the first time, all boxes are blank and the Start setup button is shown. Either click this button to start the Configuration Manager application or log on directly to a device.
To log on directly to a device:
1. In the Connect to box, enter the URL or the IP address of the device you want to log on to. It is also possible to use a DDNS address if the device is configured accordingly.
2. Type the corresponding user name and password.
3. Click Log on directly. Check with the administrator if access is denied.
To log on to a pre-configured monitoring system:
1. Leave the Connect to box empty.
2. Type your user name and password. If the system is not password-protected, log on using the user name administrator and no password.
3. Click Log on. Check with the administrator if access is denied.
To log off and exit the application:
1. In the toolbar, click
2. In the logon window, click Exit to exit the application. Note that the button is not available if Kiosk mode is selected in the user preferences.
See also
Configuring with Configuration Manager, page 8 – Setting user preferences, page 19
2.4
2014.09 | v1.6 | DOC Software manual Bosch Sicherheitssysteme GmbH

Configuring with Configuration Manager

Use the Configuration Manager application to configure general Video Client settings like the default path for workstation recording or the use of an IntuiKey keyboard. If you decide to work with a pre-configured monitoring system, use the Configuration Manager application to set up your monitoring system:
to log off.
Video Client Start-up and configuration | en 9
Easily configure basic system settings with the integrated configuration wizard – Manage user groups and rights – Add devices to your system and arrange them in groups – Convert a group into a site to limit the number of simultaneous connections
By default, when you start Video Client all cameras in the system that are not belonging to a site are connected automatically. The connection to a site and its devices is established in an extra step. It is only possible to connect to one site at a time.
Assign access rights to cameras, digital inputs and alarm outputs
The administrator can open the Configuration Manager application via the Video Client. On first-time start, click Start setup in the logon window to open the application.
2.4.1
Bosch Sicherheitssysteme GmbH Software manual 2014.09 | v1.6 | DOC

Video Client setup

Define default settings for your application. Note that components like cameras are only listed once you have added devices to your system. Use the configuration wizard to do so or refer to the Configuration Manager documentation for details.
To change the default settings for Video Client:
1. Click the Preferences tab.
2. Under Applications, click Video Client. Use the following settings to configure Video Client: – In the User Management group tab, set user accounts, user passwords, and access rights
if required.
In the Cameras group tab, verify that the correct cameras are selected and that they are
in the correct order, and assign access rights.
In the Digital Inputs group tab, verify that the correct inputs are selected and that they
are in the correct order, and assign access rights.
In the Alarm Outputs group tab, verify that the correct alarm outputs are selected and
that they are in the correct order, and assign access rights.
In the Application group tab, configure workstation recording and the use of the
keyboard, and manage licenses.
Implementing user administration
It is possible to run your system without password protection. But even in that case, once the Configuration Manager application was run on your computer, logon to Video Client is only possible entering administrator as user name if you do not use direct logon. Nevertheless, we strongly recommend that you protect your system by implementing a user management that suits your needs.
To create users and define user rights:
1. Select the User Management group.
2. To create an additional user, click Add....
A dialog box appears.
3. Enter the user name and password.
4. To define individual user rights, select the relevant entry from the list of created users. Under Rights, select the check boxes of the required options.
5. To remove a user, select an entry in the list of created users and click Remove.
Selecting components
1. Depending on the group for which you want to select components, select the Camera Order, Digital Input Order or Output Order tab under the respective group.
icon in
10 en | Start-up and configuration Video Client
2. Check those components you want listed in Video Client. The sort order of these lists matches that in Video Client.
3. Click the Top, Up, Down and Bottom buttons to change the position of a selected component within the list.
Assigning component access rights
1. Depending on the group for which you want to assign access rights, select the Camera Access, Digital Input Access or Output Access tab under either the respective group.
Each user is assigned the highest authorization level by default.
2. To change a user's access rights, left-click the relevant table cell until the desired authorization level is selected. Alternatively, right-click the table cell and select the desired authorization level from the list.
3. To assign a user the same authorization level for all components, or vice versa, right-click the relevant column or row header and select the desired authorization level.
Configuring workstation recording and the use of IntuiKey
1. Select the Application tab of the Application group.
2. Select the path for workstation recordings. If you do not enter anything here, the following default setting is used:
- Windows XP: %current user%\My Documents\Bosch\Video Client\Recording
- Windows 7/Windows 8/Windows Vista: %current user%\Documents\Bosch\Video Client\Recording Define the maximum hard disk space in GB to be used for workstation recordings. If you do not enter anything, 10 is used. To have recordings deleted automatically once the defined hard disk space is used, select the check box.
3. Select the IntuiKey communication port if you have activated the use of the keyboard.
Licenses
On the Licenses tab of the Application group you can find information on the licensing of camera channels in Video Client. A Video Client installation has 16 camera channels as standard. You can enable additional channels by purchasing a license. The host ID displayed here is needed to install a license for additional camera channels. The number of enabled camera channels is shown. Click Add License... to open a dialog box for the installation of additional licenses.
See also
Installing licenses, page 12
2.4.2
2014.09 | v1.6 | DOC Software manual Bosch Sicherheitssysteme GmbH

Saving the configuration

When finished:
1. Click to save the configuration.
2. Close the Configuration Manager application.
Video Client Start-up and configuration | en 11
2.4.3

Configuration wizard

On the Tools menu of the Configuration Manager application, click Configuration Wizard... to start a wizard that helps with the initial configuration of a monitoring system. The configuration wizard is a quick way of setting up the most important parameters for the monitoring system for a first-time installation. When the wizard opens it guides you through the configuration process in a few steps. Click Next > and < Back to navigate through the wizard.
Passwords Enter (and confirm) universal, system-wide passwords for up to 3 authorization levels (leave the boxes empty if you do not wish to do this). The default user names of these authorization levels in the Configuration Manager application are mapped automatically to those of the Bosch devices in the system. When accessing a device, for example, the Configuration Manager password for administrator is used for access level service.
Authorization level
Highest administrator service
Configuration Manager Bosch video devices
Default user names
Medium operator user
Lowest live live
Recorder Select whether to record locally on the devices (for example, to an SD card) or to use a VRM recorder. To record using a recorder, enter the relevant IP address or select the address of a configured recorder from the list.
Device Selection All devices detected in the network are listed. If you think that a device is missing click Update. All devices with a check mark will be configured (allocated an IP address). If you do not wish to configure a device using the wizard, click the box to remove the check mark. Devices marked with a green square are already allocated to a VRM recorder. If these are deselected the allocation is broken and the associated recordings are deleted. Not all devices support IP address configuration via DHCP. If required, configure these devices manually.
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Network Select Use DHCP if all devices support DHCP and you want to assign IP addresses automatically. Alternatively, enter an IP address range. This range must provide sufficient IP addresses for all the devices to be configured.
Date and Time Select whether the date and time are to be taken from the settings on your computer or from an SNTP server. If necessary, reset the system time and date on your computer or enter the IP address of an SNTP server.
Video Quality Use the slider to determine the quality of the video for all devices. The relevant settings for each device are made automatically. Set a bandwidth limit if required.
2.4.4
Recording Create a uniform recording scheduler for all devices. Define three recording profiles (Day, Night and Weekend) by selecting a recording mode (Continuous, Motion or Off) and setting the quality slider. Fill the weekly recording calendar with these profiles. If no recordings are to be scheduled, you must select Off mode for every recording profile.
Summary A summary of the selected settings is displayed. If you want to change the settings, click < Back to go back step by step in the wizard. Click Apply to configure the devices according to the selected settings; click Cancel to cancel the wizard.

Installing licenses

Follow these steps to install a license for Video Client:
1. Order a license - you will receive an authorization code.
2. On the Licenses tab of the Configuration Manager application, determine the host ID of
your computer.
3. Log on to the Bosch license manager (https://activation.boschsecurity.com/) using your
authorization code.
4. Fill-in and submit the license activation data (including your host ID).
5. Enter an e-mail address to receive the activation code.
6. Save the license key file from the received e-mail to your hard disk.
7. On the Licenses tab of the Configuration Manager application, click Add License....
8. Navigate to the license key file on your hard disk and click Open.
9. Check that the license has been activated.
10. Save your configuration and restart Video Client.
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Video Client Start-up and configuration | en 13
See also
Video Client setup, page 10
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14 en | User interface Video Client
3
3.1

User interface

Video Client provides a live and a playback mode. The user interface has the same layout for both modes. It just offers different tools and panels to support the respective features.

Live mode

In the toolbar, click to switch to live mode. In live mode, this button and active selections are highlighted in orange.
What you can do in live mode:
View live video – Select different cameo layouts – Set up favorite views – Assign cameras to cameos – Start an instant playback of the active cameo – Manually record a video clip to the computer’s hard disk – Capture a still frame screenshot of the active cameo – Configure a monitor wall – Control cameras – Monitor device status and alarm conditions – View stored screenshots
3.2

Playback mode

In the toolbar, click to switch to playback mode. In playback mode, this button and active selections are highlighted in blue.
What you can do in playback mode:
Select a single or a quad cameo layout – Assign recorded tracks or backups to playback cameos – Search through recordings – Control playback – Export selected video sequences to your computer’s hard disk – Capture a still frame screenshot of the active playback cameo – View stored screenshots and video clips
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Video Client User interface | en 15
3.3

Basic overview

Figure 3.1: User interface layout (sample screenshot of an application in live mode)
Toolbar 4 Information and operation pane
1
2 Cameo area 5 Accessories and archive pane
3 Task pane 6 System pane
Toolbar
Contains icons for various functions (see below for details).
Cameo area
Displays the single viewlets called cameos that are used to show the video. There can be one or many cameos in this area. The area can be dragged to a second monitor, if installed.
Task pane
Click the tabs to open the panels for the respective mode. – In both modes:
Cameo capture panel
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In live mode:
Instant playback panel
Favorites designer panel
If a monitor wall is configured, an additional tab is displayed:
Monitor wall panel
In playback mode:
Event search panel
VCA search panel
If a Divar 700-connected camera is allocated to the system, an additional tab is displayed:
Text search panel
Information and operation pane
Click
in the bottom right of the window to open the pane. In the left part, it offers a console to control cameras or playback. In the right part, click the tabs to open the panels for the respective mode. – In live mode:
Logbook panel
In playback mode:
Timeline panel
In both modes:
Export jobs panel
Cameo calibration panel
Accessories and archive pane
Click
in the bottom left of the window to open the pane. Click the tabs to open the panels for the respective mode. – In live mode:
Alarm outputs panel
Alarm inputs panel
In playback mode:
Exports panel
In both modes:
Screenshots panel
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Video Client User interface | en 17
System pane
Click the tabs to open the panels.
Favorite views panel
Video device list panel
For a list of the icons shown in these panels see below.
3.4

Toolbar icons

Live mode Switches the Video Client application to live mode
Playback mode Switches the Video Client application to playback mode
User preferences Displays a dialog box for setting user preferences.
Start/stop sequencing
(only in live mode)
Quick views Some layouts are offered to quickly arrange the cameo
(orange highlighting).
(blue highlighting).
Starts and stops a sequence of cameo views (only active if you have selected a sequence or multiple views in the
Favorite views panel or multiple cameras in the Video device list panel).
area. The icon on the button represents the layout. The number of buttons differs between live and playback mode.
Open text viewer pane
Select cameo decoration
Maximize cameo area Maximizes the cameo area to the size of the Video Client
Audio on/off Switches audio off and on.
Change volume Adjusts the audio volume.
Start Configuration Manager
Show help index Opens the help index offering a list of available help
Bosch Sicherheitssysteme GmbH Software manual 2014.09 | v1.6 | DOC
Opens the Text viewer pane (in live mode only available if a Divar 700-connected camera is allocated to the system).
Selects how the cameos are displayed: add additional information in a top bar or as overlay. Furthermore, you can overlay the cameo with a time stamp and VCA data.
window. Press Esc to switch back to normal mode.
Opens the Configuration Manager application in a separate window.
files.
18 en | User interface Video Client
Minimize Minimizes the Video Client window to the task bar.
Log off Logs off the current user and returns to the logon
window.
The date and time, and the CPU usage bar are also displayed on the toolbar. Hover over the CPU usage bar to see the CPU usage as a percentage. Double-click the toolbar to maximize the application window to fill the screen. Double-click it again to return to normal mode.
2014.09 | v1.6 | DOC Software manual Bosch Sicherheitssysteme GmbH
Video Client Setting user preferences | en 19
4

Setting user preferences

These settings are saved for the user who is logged on and are applied each time this user logs on with the same computer.
1. In the toolbar, click to open the User preferences dialog box.
2. Click the desired tab and configure the settings as described below.
3. Click OK to save changes and close, or Cancel to close the dialog box without change.
Settings tab
1. Select the Bring to foreground on alarm check box if you want the application window to maximize in case of alarm.
2. Select the check box for the alarms and errors items to be activated. The computer beeps on the specified alarms or errors.
3. By default, the time of the Video Client application is displayed for the optional time stamp in the cameos. Select the Show local device time check box if you prefer the actual time set on the device to be displayed.
4. Select the Kiosk mode check box to expand the Video Client window permanently to full screen. When in kiosk mode a user cannot resize the Video Client window or exit the application. The check box is only available to the administrator. This feature requires a restart for it to take effect.
5. Select a sequence dwell time from the list to determine how long a sequenced view remains displayed.
6. Select a time offset from the list for instant playback.
7. If you have multiple monitors set up in Windows, select the Enable second monitor check box to use one of these monitors as a second monitor. Select the monitor you wish to use in the box below.
Directories tab
1. Enter the locations that will be monitored for exported video. All files in these locations will be listed in the Exports panel in the accessories and archive pane (only available in playback mode).
2. Enter the locations that will be monitored for captured images. All files in these locations will be listed in the Screenshots panel in the accessories and archive pane.
The location for workstation recordings is displayed for information. It is set in the Configuration Manager application. Add the path to the list of monitored export locations if you want to access such recordings in playback mode.
Monitor wall tab
You can only set up a monitor wall if you have added decoders to your system. The available decoders are listed in the Decoders box. Decoders that belong to a site are only listed if the site is connected. Note that this tab is not available if you have used direct logon.
1. Drag a decoder from the Decoders box to a free position on the monitor wall grid.
Alternatively, select a decoder and a free position and click
2. Drag a decoder in the grid to a new position to rearrange the grid.
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