Bosch NBN-921 User Manual

DinionHD 720p IP Camera
NBN-921
en Installation and Operation Manual
DinionHD 720p IP Camera Table of Contents | en 3

Table of Contents

1Safety 8
1.1 Safety precautions 8
1.3 Connection in applications 10
1.4 FCC & ICES compliance 11
1.5 MicroSD cards 12
1.6 UL certification 12
1.7 Bosch notices 13
1.8 Copyrights 14
2 Introduction 15
2.1 Features 15
3 System Information 17
3.1 Overview of functions 17
3.1.1 Progressive scan 17
3.1.2 Day/Night function 17
3.1.3 Quad-streaming 17
3.1.4 ONVIF (Open Network Video Interface Forum) 18
3.1.5 Audio 18
3.1.6 Alarm I/O 18
3.1.7 Tamper detection and motion detectors 18
3.1.8 Video encoding 18
3.1.9 Multicast 18
3.1.10 Power-over-Ethernet 18
3.1.11 Encryption 19
3.1.12 Receiver 19
3.1.13 Recording 19
3.1.14 Snapshots 19
3.1.15 Backup 19
3.1.16 Configuration 19
3.2 Operation with external systems 20
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4 Planning 22
4.1 Unpacking 22
4.2 System requirements 23
5 Installation 24
5.1 Lens mounting 24
5.2 Mounting the camera 25
5.3 Network (and power) connector 26
5.4 Power connector 27
5.5 Alarm and relay connector 28
5.6 Audio connectors 29
5.7 MicroSD card 30
5.8 Data connector 31
5.9 Back focus adjustment 31
5.10 Reset button 33
6 Camera set-up 34
6.1 Pre-defined modes 34
6.2 Day/Night switching 35
7 Browser connection 36
7.1 System requirements 36
7.2 Establishing the connection 37
7.2.1 Password protection in camera 37
7.3 Protected network 37
7.4 Connection established 38
7.4.1 LIVEPAGE 38
7.4.2 RECORDINGS 38
7.4.3 SETTINGS 39
8 Basic Mode 40
8.1 Basic Mode menu tree 40
8.2 Device Access 41
8.2.1 Camera name 41
8.2.2 Password 41
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8.3 Date/Time 42
8.4 Network 43
8.5 Encoder 44
8.6 Audio 44
8.7 Recording 44
8.7.1 Storage medium 44
8.8 System Overview 44
9 Advanced Mode 45
9.1 Advanced Mode menu tree 45
9.2 General 46
9.2.1 Identification 46
9.2.2 Password 46
9.2.3 Date/Time 48
9.2.4 Display Stamping 49
9.3 Web Interface 51
9.3.1 Appearance 51
9.3.2 LIVEPAGE Functions 52
9.3.3 Logging 53
9.4 Camera 55
9.4.1 Mode 55
9.4.2 ALC 57
9.4.3 Shutter/AGC 57
9.4.4 Day/night 59
9.4.5 Enhance 61
9.4.6 Color 62
9.4.7 Encoder Profile 63
9.4.8 Encoder Streams 67
9.4.9 Privacy Masks 68
9.4.10 Audio 68
9.4.11 Installer Menu 69
9.5 Recording 71
9.5.1 Storage Management 71
9.5.2 Recording Profiles 75
9.5.3 Retention Time 76
9.5.4 Recording Scheduler 77
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9.5.5 Recording Status 78
9.6 Alarm 79
9.6.1 Alarm Connections 79
9.6.2 Video Content Analyses (VCA) 82
9.6.3 VCA configuration- Profiles 83
9.6.4 VCA configuration - Scheduled 89
9.6.5 VCA configuration - Event triggered 91
9.6.6 Audio Alarm 92
9.6.7 Alarm E-Mail 93
9.6.8 Alarm Task Editor 95
9.7 Interfaces 96
9.7.1 Alarm input 96
9.7.2 Relay 96
9.7.3 COM1 97
9.8 Network 98
9.8.1 Network Access 98
9.8.2 Advanced 102
9.8.3 Multicast 103
9.8.4 FTP Posting 105
9.8.5 Encryption 106
9.9 Service 107
9.9.2 Licenses 109
9.9.3 System Overview 109
10 Operation via the browser 110
10.1 Livepage 110
10.1.1 Processor load 110
10.1.2 Image selection 111
10.1.3 View Control 112
10.1.4 Digital I/O 112
10.1.5 System Log / Event Log 112
10.1.6 Saving snapshots 113
10.1.7 Recording video sequences 113
10.1.8 Running recording program 113
10.1.9 Audio communication 114
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10.2 Recordings page 115
10.2.1 Controlling playback 115
11 Troubleshooting 117
11.1 Function test 117
11.2 Resolving problems 118
11.3 Customer service 120
12 Maintenance 121
12.1 Testing the network connection 121
12.2 Repairs 121
12.2.1 Transfer and disposal 121
13 Technical Data 122
13.1 Specifications 122
13.1.1 Accessories 124
Glossary 125
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1Safety

1.1 Safety precautions

DANGER!
High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.
WARNING!
Medium risk: Indicates a potentially hazardous situation. If not avoided, this could result in minor or moderate bodily injury.
CAUTION!
Low risk: Indicates a potentially hazardous situation. If not avoided, this could result in property damage or risk of damage to the unit.
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1.2 Important safety instructions

Read, follow, and retain for future reference all of the following safety instructions. Follow all warnings on the unit and in the operating instructions before operating the unit.
1. Clean only with a dry cloth. Do not use liquid cleaners or aerosol cleaners.
2. Do not install unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.
3. Never spill liquid of any kind on the unit.
4. Take precautions to protect the unit from power and lightning surges.
5. Adust only those controls specified in the operating instructions.
6. Operate the unit only from the type of power source indicated on the label.
7. Unless qualified, do not attempt to service a damaged unit yourself. Refer all servicing to qualified service personnel.
8. Install in accordance with the manufacturer's instructions in accordance with applicable local codes. Use only attachments/accessories specified by the manufacturer. Equipment change or modification could void the user's guarantee or authorization agreement.
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1.3 Connection in applications

Power lines: An outdoor system should not be located in the
vicinity of overhead power lines, electrical lights, or power circuits, or where it may contact such power lines or circuits. When installing an outdoor system, extreme care should be taken to keep from touching power lines or circuits, as this contact may be fatal. U.S.A. models only - refer to the National Electrical Code Article 820 regarding installation of CATV systems. 12 VDC / 24 VAC power source: This unit is intended to operate with a limited power source. The unit is intended to operate at either 12 VDC or 24 VAC (if PoE is not available). User supplied wiring must be in compliance with electrical codes (Class 2 power levels). If 24 VAC is used, do not ground the 24 VAC supply at the terminals or at the unit's power supply terminals. PoE: Use only approved PoE devices. Power-over-Ethernet can be connected at the same time as a 12 VDC or 24 VAC power supply.
CAUTION!
The Low Voltage power supply unit must comply with EN/UL
60950. The power supply must be a SELV-LPS unit or a SELV ­Class 2 unit (Safety Extra Low Voltage - Limited Power Source).
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1.4 FCC & ICES compliance

FCC & ICES Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – reorient or relocate the receiving antenna; – increase the separation between the equipment and
receiver;
connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
consult the dealer or an experienced radio/TV technician
for help.
Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.
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1.5 MicroSD cards

Some microSD cards have been found to generate high levels of electromagnetic interference that can disturb the normal behavior of some telecom or medical equipment. We advise you to choose and test your microSD card carefully to avoid this problem.

1.6 UL certification

Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL's Standard(s) for Safety for Information Technology Equipment, UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.
Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these units at an environmentally compatible recycling facility, per European
Directive 2002/96/EC
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1.7 Bosch notices

Video / Recording loss

CAUTION!
Video loss is inherent to digital or network video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information on local storage microSD card within the camera or in a central storage system.
Bosch Security systems recommends that local storage on microSD card should only be used for alarm recording and Automatic Network Replenishment (ANR) applications. To minimize the risk of lost digital information, we recommend multiple, redundant recording systems, and a procedure to back up all digital information.

Copyright

This manual is the intellectual property of Bosch Security Systems and is protected by copyright. All rights reserved.

Trademarks

All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.

Note

This manual has been compiled with great care. The text was complete and correct when published. The ongoing development of the products may mean that the content of the user guide can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.

More information

For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com
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1.8 Copyrights

The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal-­24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R­Normal--12-120-75-75-P-70-ISO10646-1" under the following copyright: Copyright 1984-1989, 1994 Adobe Systems Incorporated. Copyright 1988, 1994 Digital Equipment Corporation. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation, and that the names of Adobe Systems and Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.
This software is based in part on the work of the Independent JPEG Group.
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2 Introduction

2.1 Features

The DinionHD 720p IP Day/Night camera is a high-performance, surveillance color camera. It incorporates 15-bit digital signal processing for outstanding picture performance. The camera uses H.264 compression technology to give clear images while reducing bandwidth and storage requirements. It is also ONVIF compliant to improve compatibility during system integration. The camera operates as a network video server and transmits video and control signals over data networks, such as Ethernet LANs and the Internet. The camera is easy to install and ready to use. Features include: – Progressive scan HD sensor – True Day/Night performance with switchable IR filter – 1/3-inch CCD sensor –Quad-streaming – MicroSD/SDHC card slot – Complies with the ONVIF standard for wide compatibility – Two-way audio and audio alarm – Alarm input and alarm output to external devices – Dynamic engine with Smart BLC – Six pre-programmed operation modes – Adaptive dynamic noise reduction – Enhanced video motion detection – Video and data transmission over IP data networks – Multicast function for simultaneous picture transmission to
multiple receivers
Integrated Ethernet interface (10/100 Base-T) – Power-over-Ethernet (PoE) – Remote control of all built-in functions via TCP/IP – Data interface RS485/RS422/RS232 for control of pan or
tilt heads or motorized zoom lenses (PTZ control)
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Password protection to prevent unauthorized connection
or configuration changes
Event-driven, automatic connection (for example, at
switch-on and for alarms)
Fast, convenient configuration using the integrated Web
server and a browser – Firmware update through flash memory – Convenient upload and download of configuration data
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3 System Information

3.1 Overview of functions

The camera incorporates a network video server. Its primary function is to encode video and control data for transmission over an IP network. With its H.264 encoding, it is ideally suited for IP communication and for remote access to digital video recorders and IP systems. The use of existing networks means that integration with CCTV systems or local networks can be achieved quickly and easily. Video images from a single camera can be simultaneously received on several receivers.

3.1.1 Progressive scan

The camera captures and processes progressively scanned images. When there is fast motion in a scene, progressively scanned images are generally sharper than interlaced images.

3.1.2 Day/Night function

The Day/Night function provides enhanced night viewing by increasing the IR sensitivity. The motorized IR filter can be removed in low-light or IR illuminated applications. The IR filter switches from color to monochrome automatically by sensing the illumination level. In auto switching mode the camera prioritizes motion (the camera gives sharp images without motion blur) or color (the camera gives color pictures as long as the light level permits). For reliable Day/Night switching with an external IR illuminator, synchronize the camera with the IR illuminator using an alarm input port

3.1.3 Quad-streaming

Quad-streaming enables the camera to deliver three H.264 streams (a 720p HD stream, a downscaled resolution stream, and a HD I-frame only stream) together with an M-JPEG stream. These four streams facilitate bandwidth-efficient viewing and recording options as well as integration with third-party video management systems.
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3.1.4 ONVIF (Open Network Video Interface Forum)

The camera complies to the ONVIF standard which means that it is easier to install and integrate into larger systems. The ONVIF standard is a global standard for the interface of network video products.

3.1.5 Audio

Two-way duplex audio is available in the unit for live voice communications or audio recording.

3.1.6 Alarm I/O

The alarm input can be used to control the functionality of the unit. An alarm output can control external devices.

3.1.7 Tamper detection and motion detectors

The camera offers a wide range of configuration options for alarm signaling in the event of tampering with the camera. An algorithm for detecting movement in the video image is also included. Camera versons with enhanced hardware can be optionally extended to include additional IVA features.

3.1.8 Video encoding

The camera uses the H.264 compression standards. Thanks to efficient encoding, the data rate remains low even with high image quality and can also be adapted to local conditions within wide limits.

3.1.9 Multicast

In suitably configured networks, the multicast function enables simultaneous, real time transmission to multiple receivers. The prerequisite for this is that the UDP and IGMP V2/V3 protocols are implemented on the network.

3.1.10 Power-over-Ethernet

Power for the camera can be supplied via a Power-over­Ethernet compliant network cable connection. With this configuration, only a single cable connection is required to view, power, and control the camera.
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3.1.11 Encryption

The unit offers a variety of options for protection against unauthorized reading. Web browser connections can be protected using HTTPS. Protect the control channels via the SSL encryption protocol. With an additional license, the user data itself can be encrypted.

3.1.12 Receiver

Computers with decoding software such as the Bosch Video Client or the Bosch Video Management System, or computers with the Microsoft Internet Explorer web browser installed, can be used as receivers.

3.1.13 Recording

The camera can be used with an iSCSI storage connected via the network to store long-term recordings, and with a local microSD card for shorter storage times and temporary recordings.

3.1.14 Snapshots

Individual video frames (snapshots) can be called up as JPEG images, stored on the hard drive, or displayed in a separate browser window.

3.1.15 Backup

The browser application has an icon for saving the video images provided by the unit as a file on your computer's hard drive. Clicking this icon stores the video sequences and they can be replayed with the Player from Bosch Security Systems included with the package.

3.1.16 Configuration

The camera can be configured using a browser on the local network (Intranet) or from the Internet. Similarly, firmware updates and rapid loading of device configurations are also possible. Configuration settings can be stored as files on a computer and copied from one camera to another.
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3.2 Operation with external systems

The camera can be used with a variety of Bosch software and hardware systems: – Bosch Video Management System – Bosch Video Client – Bosch Recording Station –

Note:

When connected to any of these systems, many of the camera configuration parameters are controlled by the system and not by the settings made via a web browser connected to the camera.

Bosch Video Management System

The Bosch Video Management System is a unique enterprise IP video surveillance solution that provides seamless management of digital video, audio, and data across any IP network. It is designed to work with Bosch CCTV products as part of a total video surveillance management system. Integrate your existing components into one easy-to-manage system, or use Bosch’s full-line capabilities and benefit from a complete surveillance solution based on cutting-edge technology and years of experience.

Bosch Video Client

The camera video server and the Bosch Video Client software combine to provide a high-performance system solution. The Bosch Video Client is software for operating, controlling, and administering CCTV installations (such as surveillance systems). It runs under Microsoft Windows operating systems. Its main job is decoding video, audio, and control data from a remote transmitter.

Bosch Recording Station

The camera is also designed for use with the Bosch Recording Station. The Bosch Recording Station can record up to 32 video and audio streams, and supports various functions of the
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camera, such as controlling relays, remote control of peripheral devices, and remote configuration. It can use alarm inputs to trigger actions and, when motion detection Motion+ is active, can record the relevant cells, making intelligent motion detection possible.
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4 Planning

4.1 Unpacking

Unpack carefully and handle the equipment with care. The packaging contains: – DinionHD 720p IP camera – CCD protection cap (mounted on camera) – Power connector – Alarm I/O connector – Data connector – Spare lens connector (male) – DVD ROM (mini)
–Manual
System requirements
Bosch Video Client – Quick install instructions – Safety instructions
If equipment has been damaged during shipment, repack it in the original packaging and notify the shipping agent or supplier.
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4.2 System requirements

Computer with Windows XP/Vista operating system,
network access, and Microsoft Internet Explorer web browser version 7.0 or later or
Computer with Windows XP/Vista operating system,
network access and reception software, for example Bosch Video Client, Bosch Video Management System, or Bosch
Recording Station The minimum PC requirements are: – Operating platform: A PC running Windows XP or
Windows Vista with IE 7.0 – Processor: Dual core, 3.0 GHz – RAM memory: 256 MB – Monitor resolution: 1024 x 768 – Network interface: 100-BaseT –DirectX: 9.0c
Make sure the graphics card is set to 16-bit or 32-bit color depth and that Sun JVM is installed on your PC. To play back live video images, an appropriate ActiveX must be installed on the computer. If necessary, install the required software and controls from the product DVD provided. For further assistance, contact your PC system administrator.
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5 Installation

CAUTION!
Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.

5.1 Lens mounting

Bosch
Figure 5.1 Mounting a lens
Figure 5.2 Lens connector
Pin Video iris lens DC iris lens
1 Supply (11.5V ±0.5, 50mA max.) Damp -
2 Not used Damp +
3 Video signal 1Vpp 1kOhm Drive +
4 Ground Drive -

Note

If a short circuit is detected on the lens connector, the message LENS SHORT CIRCUIT is shown. The lens circuit is automatically disabled to avoid internal damage. Remove the lens connector and check the pin connections.
Bosch
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5.2 Mounting the camera

The camera can be mounted either from the top or from the bottom (1/4" 20 UNC thread).
Figure 5.3 Mounting a camera
CAUTION!
Do not expose the image sensors to direct sunlight. Do not obstruct the free flow of air around the camera.
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5.3 Network (and power) connector

AUDIO IN
AUDIO OUT
ALARM
E
1
4
T
2
5
H
3
6
P o E
SD
STP Cat 5e RJ45
Figure 5.4 Network connection
Connect the camera to a 10/100 Base-T network. – Use STP (Shielded Twisted Pair) Category 5e cable with
RJ45 connectors. The camera network socket is Auto MDIX compliant.
Power can be supplied to the camera via the Ethernet
cable compliant with the Power-over-Ethernet
(IEEE 802.3af) standard. The multicolored LED beside the Ethernet connection indicates Power (red), IP connection (green) and IP traffic (green flashing). It can be disabled in the Installer menu. By default, power is supplied to the camera via the Ethernet cable, compliant with the Power-over-Ethernet standard.
+
12 VDC 24 VAC
DATA
1
4
2
5
3
6
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5.4 Power connector

AUDIO IN
AUDIO OUT
E T H
P o E
S
D
5 mm
0.2 in
+
12 VDC 24 VAC
DATA
1
4
2
5
3
6
A
L
A
R
M
1
4
2
5
3
6
Figure 5.5 Power connection
Connect power from a 24 VAC or 12 VDC class 2 power supply as follows: – Use AWG16 to 22 stranded wire or AWG16 to 26 solid
wire; cut back 5 mm (0.2 in) of insulation.
Loosen the screws of the supplied 2-pole connector and
insert the wires.
Tighten the screws and insert the 2-pole connector into
the power socket of the camera.
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5.5 Alarm and relay connector

Alarm
1
4
2
3
Figure 5.6 Alarm and relay connector pins
Pin Alarm socket
1 Alarm in 1
2 Alarm in 2
3 Relay out contact 1
4Ground
5Ground
6 Relay out contact 2

Alarm Input

AWG 26-16 max.(0.13-1.5 mm2); cut back 5 mm (0.2 in) of
insulation. – Impedence: Internal pull-up 10 kOhm to +5 VDC. – Input voltage range: -5 VDC minimum to 40 VDC maximum. – Input voltage treshold: low voltage 0.8 V maximum, high
voltage 2.4 V minimum. – Configurable as active low or active high. Use the alarm input to connect external alarm devices such as door contacts or sensors. A zero potential make or break contact can be used as the actuator (use a bounce-free contact system).
5
6
5 mm
(0.2 in)

Relay output

Max. wire diameter AWG 22-28 for both stranded and
solid; cut back 5 mm (0.2 in) of insulation. – Output relay switching capability: Max voltage 30VAC or
+40 VDC. Max 0.5 A continuous, 10 VA. – Max. 42 V allowed between camera ground and each of the
relay pins.
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5.6 Audio connectors

Line
GND
AUDIO
IN
AU
D
IO OUT
ALARM
E
1
4
T
2
5
H
3
6
P o E
SD
Figure 5.7 Audio connectors
Connect audio devices to the Audio In and Audio Out connectors.
The unit has full-duplex mono audio. The two-way communication can be used to connect a speaker or door intercom system. The audio input signal is transmitted in sync. with the video signal.
+
12 VDC 24 VAC
DATA
1
4
2
5
3
6
Audio input: Line input level (not suitable for direct microphone signal); impedance 9 kOhm typical; 5.5 Vpp maximum input voltage. Audio output: Line output level (not suitable for direct speaker connection); impedance 16 Ohm minimum; 3 Vpp maximum output voltage. Wiring: Shielded audio connection cable is advised. Observe maximum cable lengths for audio line input and output levels.
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1 2 3
4 5 6
E T H
P o E
ALARM
AUDIO IN
AUDIO OUT
DATA
1 2 3
4 5 6
+
12 VDC 24 VAC
SD Card
SD

5.7 MicroSD card

Figure 5.8 Inserting an microSD card
1. Unscrew the microSD card slot cover.
2. With the connection pads to the left, slide the microSD
card into the slot until it locks in place.
3. Screw the cover into place to seal the slot.
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