Fridge-freezer
KIV67.. KIV87..
[en] User manual
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Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe transport.............................4
1.5 Safe installation ..........................5
1.6 Safe use .....................................6
1.7 Damaged appliance...................8
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
3.1 Disposing of packaging .............9
3.2 Saving energy.............................9
4 Installation and connection.........9
4.1 Scope of delivery........................9
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............10
4.4 Preparing the appliance for
the first time..............................11
4.5 Connecting the appliance to
the electricity supply.................11
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
6 Features......................................14
6.1 Shelf..........................................14
6.2 Variable shelf............................14
6.3 Extendable shelf.......................14
6.4 Fruit and vegetable con-
tainer.........................................14
6.5 Flat frozen food container ........14
6.6 Butter and cheese compart-
ment..........................................14
6.7 Door rack..................................14
6.8 Accessories..............................14
7 Basic operation ..........................15
7.1 Switching on the appliance......15
7.2 Operating tips...........................15
7.3 Switching off the appliance ......15
7.4 Setting the temperature............15
8 Additional functions ..................15
8.1 Super function ..........................15
9 Refrigerator compartment .........16
9.1 Tips for storing food in the
refrigerator compartment .........16
9.2 Chill zones in the refrigerator
compartment ............................16
9.3 "OK" sticker ..............................16
10 Freezer compartment...............17
10.1 Freezing capacity ...................17
10.2 Fully utilising the freezer
compartment volume .............17
10.3 Tips for storing food in the
freezer compartment ..............17
10.4 Tips for freezing fresh food ....17
10.5 Shelf life of frozen food at
−18°C....................................18
10.6 Defrosting methods for
frozen food .............................18
11 Defrosting .................................18
11.1 Defrosting in the refriger-
ator compartment...................18
11.2 Defrosting in the freezer
compartment ..........................18
12 Cleaning and servicing ............19
12.1 Preparing the appliance for
cleaning ..................................19
12.2 Cleaning the appliance ..........19
12.3 Cleaning the condensation
channel and drainage hole ....20
12.4 Removing the fittings..............20
2
13 Troubleshooting.......................22
14 Storage and disposal ...............24
14.1 Taking the appliance out of
operation ................................24
14.2 Disposing of old appliance ....24
15 Customer Service.....................25
15.1 Product number (E-Nr.) and
production number (FD).........25
16 Technical data ..........................25
en
3
en Safety
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
¡ for chilling and freezing food, and for dispensing ice.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
4
Safety en
1.5 Safe installation
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical installation must be properly installed.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.
▶
Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
5
en Safety
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of explosion!
Mechanical devices or other devices may damage the refrigeration circuit; flammable refrigerant may escape and explode.
▶
To accelerate the defrosting process, do not use any other
mechanical devices or devices other than those recommended
by the manufacturer.
Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.
▶
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.
▶
Do not operate electrical devices within the appliance.
6
Safety en
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶
Do not store containers that contain carbonated drinks in the
freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by
refrigeration.
▶
Never put frozen food straight from the freezer compartment
into your mouth.
▶
Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶
Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
▶
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
▶
Do not consume soiled food.
7
en Safety
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Call customer services. →Page25
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶
Keep naked flames and ignition sources away from the appli-
ance.
▶
Ventilate the room.
▶
Switch off the appliance. →Page15
▶
Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
▶
Call after-sales service. →Page25
8
Preventing material damage en
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
Using the base, runners or appliance
doors as a seat surface or climbing
surface may damage the appliance.
▶
Do not stand or support yourself
on the base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶
Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appliance may contain aluminium. Aluminium reacts when it comes into
contact with acidic foods.
▶
Do not store unpackaged food in
the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Use a niche depth of 560mm.
¡ Never cover or block the exterior
ventilation grilles.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consumption of the appliance.
¡ Open the appliance only briefly.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation grilles.
¡ Transport purchased food in a
cool bag and place in the appliance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low temperature of the food.
¡ Always leave some space between
the food and to the back panel.
¡ Pack the food airtight.
¡ Defrost the freezer compartment
regularly.
¡ Open the freezer compartment
door only briefly and then close it
properly.
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for completeness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page25.
The delivery consists of the following:
9
en Installation and connection
4
¡ Built-in appliance
¡ Equipment and accessories
1
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mixture of gas and air.
▶
Only install the appliance in a
space with a volume of at least
1m3 per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /4, Page12
The weight of the appliance ex works
may be up to 65kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appliance.
Permitted room temperature
The permitted room temperature depends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
, Page12
Climate
class
Permitted room temperature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of
5°C.
Niche dimensions
Observe the niche dimensions if you
install your appliance in the niche. If
this is not the case, problems may
occur when installing the appliance.
Niche depth
Install the appliance in the recommended niche depth of 560mm.
If the niche depth is smaller, the energy consumption increases slightly.
The niche depth must be a minimum
550mm.
Niche width
An inside niche width of at least
560mm is required for the appliance.
Side-by-side installation
If you want to install two appliances
side by side, you must maintain a
distance of at least 150mm between
the appliances.
4.3 Installing the appliance
▶
Install the appliance in accordance
with the enclosed installation instructions.
1
Depending on the appliance specifications
2
Not in all countries
10
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page19
4.5 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /4,
Page12
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
Installation and connection en
11
en Familiarising yourself with your appliance
1
2
3
4
5
6
7
8
A
B
A
B
1
2
3
4
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
12
1
Refrigerator compartment
Freezer compartment
Control panel
Extendable shelf →Page14
Fruit and vegetable container
→Page14
Rating plate
Familiarising yourself with your appliance en
5
6
7
8
1 2 3 4
1
2
3
4
Flat frozen food container
→Page14
Frozen food container
Butter and cheese compartment →Page14
Note:Deviations between your appliance and the diagrams may differ
with regard to their features and size.
Door storage compartment
for large bottles
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2
sets the temperature of
the refrigerator compartment.
lights up when the Su-
per function is switched on.
Displays the set temperature
for the refrigerator compartment in°C.
switches the appliance on
or off.
13
en Features
Features
6 Features
Features
The features of your appliance depend on the model.
6.1 Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page20
6.2 Variable shelf
Use the variable shelf to the store tall
items, e.g. cans or bottles, on the
shelf below.
You can remove the front section of
the variable shelf and slide it below
the rear part of the shelf.
To ensure that the quality and aroma
are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures
of approx. 8°C to 12°C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes
and potatoes.
6.5 Flat frozen food container
Store flat frozen items, the ice storage container and the ice scoop in
the flat frozen food container.
6.6 Butter and cheese compartment
Store butter and hard cheese in the
butter and cheese compartment.
6.7 Door rack
To adjust the door racks as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door rack", Page21
6.3 Extendable shelf
In order to achieve an improved overview and to remove food more
quickly, remove the shelf.
6.4 Fruit and vegetable container
Store fresh fruit and vegetables in the
fruit and vegetable container.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth.
14
6.8 Accessories
Use original accessories. These have
been made especially for your appliance.
The accessories for your appliance
depend on the model.
Egg tray
Store eggs safely on the egg tray.
Ice pack
Use the ice pack for temporarily
keeping food cool, e.g. in a cool bag.
Tip:If a power failure or malfunction
occurs, the ice pack can be used to
slow down the thawing process for
the stored frozen food.
Basic operation en
Ice cube tray
Use the ice cube tray to make ice
cubes.
Making ice cubes
1. Fill the ice cube tray with water up
to ¾ and place in the freezer compartment.
If the ice cube tray is stuck to the
freezer compartment, loosen it with
a blunt implement only (e.g. spoon
handle).
2. To loosen the ice cubes, twist the
ice cube tray slightly or hold it
briefly under flowing water.
Basic operation
7 Basic operation
Basic operation
7.1 Switching on the appliance
1. Press .
a The appliance begins to cool.
2. Set the required temperature.
→Page15
7.2 Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appliance until the temperature has
been reached.
¡ The housing around the freezer
compartment is temporarily heated
slightly. This prevents condensation in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
7.3 Switching off the appliance
▶
Press .
7.4 Setting the temperature
Setting the refrigerator compartment temperature
▶
Press repeatedly until the temperature display shows the required temperature.
The recommended temperature in
the refrigerator compartment is
4°C.
→""OK" sticker", Page16
Setting the freezer compartment temperature
▶
In order to set the freezer compartment temperature, change the refrigerator compartment temperature →Page15.
The refrigerator compartment temperature influences freezer compartment temperature. Refrigerator
compartment temperatures that
are set to warm generate warmer
freezer compartment temperatures.
Additional functions
8 Additional functions
Additional functions
8.1 Super function
With the Super function, the refrigerator compartment and the freezer
compartment cool more intensively.
Switch on the Super function 4 to
6hours before placing food weighing
2kg or more.
In order to utilise the freezing capacity, use the Super function.
→"Freezing capacity", Page17
15
en Refrigerator compartment
Note:When the Super function is
switched on, increased noise may
occur.
Switching on Super function
▶
Press repeatedly until
lights up.
Note:After approx. 60hours, the appliance switches to normal operation.
Switching off Super function
▶
Press .
Refrigerator compartment
9 Refrigerator compart-
ment
Refrigerator compartment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator compartment.
The temperature can be set from
2°C to 8°C.
The recommended temperature in
the refrigerator compartment is 4°C.
→""OK" sticker", Page16
The refrigerator compartment can
also be used to store highly perishable foods in the short to medium
term. The lower the selected temperature, the longer the food remains
fresh.
9.1 Tips for storing food in
the refrigerator compartment
¡ Only store food when fresh and
undamaged.
¡ Observe the best-before date or
use-by date specified by the manufacturer.
¡ Store food well wrapped or
covered.
¡ Allow hot food and drinks to cool
down first before placing in the appliance.
9.2 Chill zones in the refrigerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is between the arrow stamped on the side and the
shelf underneath.
Tip:Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
9.3 "OK" sticker
The "OK" sticker lets you check
whether the refrigerator compartment
reaches the safe temperature ranges
of +4°C or colder recommended for
food.
The "OK" sticker is not included with
all models.
If the sticker does not indicate "OK",
gradually reduce the temperature.
→"Setting the refrigerator compart-
ment temperature", Page15
Once the appliance is switched on, it
may take up to 12hours until the set
temperature is reached.
Correct setting
16
Freezer compartment en
Freezer compartment
10 Freezer compartment
Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature in the freezer compartment depends on the temperature in the refrigerator compartment.
Long-term storage of food should be
at –18°C or lower.
The freezer compartment can be
used to store perishable food longterm. The low temperatures slow
down or stop the spoilage.
10.1 Freezing capacity
The freezing capacity indicates the
quantity of food that can be frozen
right through to the centre within a
specific period of time.
Information on freezing capacity can
be found on the rating plate. →"Appli-
ance", Fig. 1 /4, Page12
Prerequisites for freezing capacity
1. Approx. 24hours before placing
fresh food in the appliance, switch
on Super function.
→"Switching on Super function",
Page16
2. Add the food in the bottom frozen
food container first. This is where
the food freezes most quickly.
10.2 Fully utilising the freezer compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1.
Remove all fittings. →Page20
2. Store food directly on the shelves
and on the floor of the freezer
compartment.
10.3 Tips for storing food in the freezer compartment
¡ To quickly and gently freeze larger
quantities of fresh food, place this
in the lower frozen food container.
¡ Place the food over the whole area
of the compartments or the frozen
food containers.
¡ Do not bring food which is to be
frozen into contact with frozen
food.
¡ To ensure that the air can circulate
freely in the appliance, push the
frozen food containers in as far as
they will go.
10.4 Tips for freezing fresh food
¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions.
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and seafood, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging material and the correct type of packaging, you can determine the product
quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
17
en Defrosting
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
10.5 Shelf life of frozen food
at −18°C
Food Storage time
Fish, sausages, prepared meals and
up to
6months
baked goods
Poultry, meat up to
8months
Vegetables, fruit up to
12months
The imprinted freezer calendar indicates the maximum storage duration
in months at a constant temperature
of –18°C.
10.6 Defrosting methods for frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶
Do not refreeze food after it has
been defrosted or started to defrost.
▶
Refreeze food only after cooking.
▶
These items should no longer be
stored for the maximum storage
period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the
oven or on the hob.
Defrosting
11 Defrosting
Defrosting
11.1 Defrosting in the refrigerator compartment
When the appliance is operating,
condensation droplets or frost form
on the rear panel of the refrigerator
compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.
Condensation runs through the condensation channel into the drainage
hole to the evaporation pan and does
not have to be wiped away.
To ensure that the condensation can
drain and odours do not form, observe the following information:
→"Cleaning the condensation chan-
nel and drainage hole", Page20.
11.2 Defrosting in the freezer compartment
The freezer compartment does not
defrost automatically. A layer of hoarfrost in the freezer compartment impairs refrigeration of the frozen food
and increases power consumption.
Defrosting the freezer compartment
Regularly defrost the freezer compartment.
1. Switch on the Super function ap-
prox. fourhours before defrosting.
→"Switching on Super function",
Page16
This means that the food reaches
very low temperatures and it can
be stored for longer at room temperature.
18
Cleaning and servicing en
2. Remove the frozen food container
with the frozen food and temporarily place it in a cool location. Place
ice packs (if available) on the
frozen food.
3. Switch off the appliance.
→Page15
4. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
5. To accelerate the defrosting pro-
cess, place a pan of hot water on
a trivet in the freezer compartment.
6. Wipe up the condensation water
with a soft cloth or sponge.
7. Rub the freezer compartment dry
with a soft, dry cloth.
8. Electrically connect the appliance.
9. Switch on the appliance.
→Page15
10.Reinsert the frozen food containers
with the frozen food.
Cleaning and servicing
12 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.
12.1 Preparing the appliance for cleaning
1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. If there is a layer of hoarfrost, allow
this to defrost.
5. Remove all fittings from the appli-
ance. →Page20
12.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
Liquid in the lighting or in the controls can be dangerous.
▶
The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Do not use harsh or abrasive de-
tergents.
▶
Do not use cleaning products with
a high alcohol content.
If liquid gets into the drainage hole,
the evaporation pan may overflow.
▶
The rinsing water must not get into
the drainage hole.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discolour.
▶
Never clean fittings and accessory
in the dishwasher.
1. Prepare the appliance for cleaning.
→Page19
19
en Cleaning and servicing
2. Clean the appliance, the fittings
and the door seals with a dish
cloth, lukewarm water and a little
pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. Switch on the appliance.
→Page15
7. Putting the food into the appliance.
12.3 Cleaning the condensation channel and drainage hole
Regularly clean the condensation
channel and drainage hole to ensure
that the condensation can drain.
▶
Carefully clean the condensation
channel and the drainage hole,
e.g. using a moistened cotton bud.
12.4 Removing the fittings
If you want to clean the fittings thoroughly, remove these from your appliance.
Removing the shelf
▶
Pull out and remove the shelf.
Removing the extendable shelf
1. Pull out the extendable shelf until
the locking catch is released.
20
2. Lower the shelf and swing it out to
the side.
Cleaning and servicing en
Removing door rack
▶
Lift the door rack and remove it.
Removing the fruit and vegetable container
1. Pull out the fruit and vegetable
container as far as it will go.
2. Lift the fruit and vegetable con-
tainer at the front and remove it
.
2. Lift the frozen food container at the
front and remove it .
Removing the frozen food container
1. Take out the frozen food container
as far as it will go.
21
en Troubleshooting
Troubleshooting
13 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting light up.
The LED lighting does
not work.
The temperature differs greatly from the
setting.
The base of the refrigerator compartment
is wet.
The appliance hums,
bubbles, buzzes,
gargles or clicks.
The appliance makes
noises.
Showroom mode is switched on.
▶
Carry out the appliance self-test. →Page24
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
Different causes are possible.
▶
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
1.
Switch off the appliance. →Page15
2. Switch the appliance back on after fiveminutes.
→Page15
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
The condensation channel or drainage hole are
blocked.
▶
Clean the condensation channel and the drainage
hole. →Page20
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
No action required.
Fittings wobble or stick.
▶
Check the removable fittings and, if required, replace these.
22
Fault Cause and troubleshooting
The appliance makes
noises.
Bottles or containers are touching.
▶
Move the bottles or containers away from each
other.
Super function is switched on.
No action required.
Troubleshooting en
23
en Storage and disposal
13.1 Power failure
During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food.
The stored frozen food is cooled to
the temperature increase time specified on the rating plate. →"Appli-
ance", Fig. 1 /4, Page12
Notes
¡ Open the appliance as little as
possible during a power failure
and do not place any other food in
the appliance.
¡ Check the quality of the food
immediately after a power failure.
– Dispose of any frozen food that
has defrosted and is hotter than
5°C.
– Cook or fry slightly thawed
frozen food, and then either consume it or freeze it again.
13.2 Conducting an appliance self-test
1. Switch off the appliance.
→Page15
2. Switch the appliance back on after
approx. fiveminutes. →Page15
3. Within 10seconds of switching on,
press and hold for three to
fiveseconds until 2°C lights up in
the temperature display and an
audible signal sounds.
a The appliance self-test starts when
the temperature displays light up in
succession.
a While the appliance self-test is run-
ning, a long audible signal sounds.
a If, at the end of the appliance self-
test, the temperature display
shows the set temperature, your
appliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-
test, flashes for 10seconds,
inform the after-sales service.
Storage and disposal
14 Storage and disposal
Storage and disposal
You can find out here how to prepare
your appliance for storage. You will
also find out how to dispose of old
appliances.
14.1 Taking the appliance out of operation
1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Remove all of the food.
4.
Defrost the appliance. →Page18
5.
Clean the appliance. →Page19
6. To guarantee the ventilation inside
the appliance, leave the appliance
open.
14.2 Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Leave shelves and containers inside the appliance to prevent children from climbing in.
▶
Keep children away from the redundant appliance.
24
Customer Service en
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶
Do not damage the tubes of the refrigerant circuit or the insulation.
▶
Dispose of the appliance in an environmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is labelled in accordance
with European Directive
2012/19/EU concerning
used electrical and electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
15 Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance yourself or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Ecodesign Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of warranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself under local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (ENr.) and the production number (FD)
of your appliance.
The contact details for Customer Service can be found in the enclosed
Customer Service directory or on our
website.
15.1 Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD)
on the appliance's rating plate.
→"Appliance", Fig. 1 /4, Page12
Make a note of your appliance's details and the Customer Service telephone number to find them again
quickly.
Technical data
16 Technical data
Technical data
Refrigerant, cubic capacity and further technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /4, Page12
25
en Technical data
More information about your model
can be found online at https://energylabel.bsh-group.com1. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then follow the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
1
Only applies to countries in the European Economic Area
26
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Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
*9001595829*
9001595829 (001116)
en
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