This Repair Manual is designed to assist you in the evaluation, diagnosis and repair of
the current SHI, SHU and SHV model dishwasher series. To better understand these
appliances, their operation and construction we suggest that you read this manual
thoroughly before attempting any repairs.
All information is current at the time of printing.
YearParts & Labor.
2nd YearParts only.
3rd – 5th YearElectronic Boards, parts only.
3rd – 5th YearRacks, parts only.
This does not include rack wheels; silverware baskets or plastic shelving.
Lifetime Stainless Steel.
Must receive a special authorization before attempting any repairs or replacement.
Cosmetic items, Facia and Door Panels are only warranted against manufacturing defects. In the event of a scratch or
dent have the customer contact the Customer Service Department.
Water Supply
Suggested Incoming Temp.140° f
PSI Min / Max20 / 60
Water Connection3/8” Copper or Flexible Stainless Steel
Component Values
ComponentOhms*AmperageOther
Water Valve1K——
Drain Motor16.75—
Circulation Motor101.25—
NTC55K at room temp.
(75° f)
PTC (actuator)200——
Heater10.59.751200 watts
—Resistance decreases as
temperature increases
*always disconnect both component leads before measuring for resistance.
Electrical Warning:
To avoid personal injury and/or property damage it is important that safe servicing practices and procedures are observed at
all times. Disconnect the electrical service before attempting any repairs, and live tests are to be performed by experienced
and qualified service personnel only.
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5
Model / Serial Number Location
Fig. 1-1Fig. 1-2
Located on the right hand side of the Inner Door is the Model and Serial number tag, Fig. 1-1.
The Model and Serial numbers can be found on the left side of the tag within the black outline box, Fig. 1-2.
The Model Number for this unit is SHU 5312 UC/U06.
Located just under the Model Number is the ten-digit Serial Number.
The Serial Number for this unit is FD 7801 123456.
Service note: A second Model and Serial number tag is located on the Base, see Section 5, Fig. 10-1.
6
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Product Overview
The Bosch dishwasher utilizes a two motor system with separate Circulation and Drain Motors, and a
Flow Through Heater controlled by a Flow Switch and NTC Thermistor. With some models also having
the advanced logic feature of an Aqua Sensor turbidity measuring devise, Fig. 2-1.
• A two motor system allows each motor to be designed for a single function, thus reducing overall
size and energy consumption. While also reducing operating noise.
• The Flow-Through Heater allows a shorter heating cycle since all water must pass through the
Heater, increasing water temperature by approximately two degrees a minute. To protect the
heater from dry fire, the Flow Switch will not allow the Heater to activate unless water is flowing.
• Water temperature is controlled by the NTC (negative temperature coefficient). As water
temperature increases the NTC records the decrease in resistance. The Control Unit Logic Board
measures this resistance change and allows the program to advance once the correct
temperature (resistance level) is reached.
• The Aqua Sensor turbidity measuring device, which is available only on select models, evaluates
the pre-wash water using a beam of light and a pick-up sensor. If the beam passes easily through
the pre-wash water then no additional wash water is added. If the beam cannot pass through,
then the pre-wash water is drained and a fresh fill is added for the main wash cycle.
The heated water then advances through the system via a four level wash system that uses both an
upper and lower spray arm as well as an overhead sprayer, Fig. 2-2.
SHU 3002/3006/3012/3016/4002/4006/4016/4022/4026/4036
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Fig. 3-1Fig. 3-2
The SHU 30** and 40** are both mechanical units that operate using a basic Timer and Selector Switch.
TO OPERATE EITHER MODEL, (a SHU 4006 is shown):
Fig. 3-2.
First select a cycle by pushing the corresponding Cycle Button in. The Cycle Button remains in
the indented position until another cycle is chosen.
Now, depress the On/Off Button until it locks in place and the On LED illuminates.
Note:The On lamp will remain illuminated until the On/Off Button is depressed a second time
turning the unit off.
If the door is opened during the cycle, the On/Off Button will be reset to off and must
again be depressed to re-active the unit.
Fig. 3-1.
Then, turn the Timer Knob slowly clockwise to the start position and release. You will hear the
Drain Motor activate.
The Timer Knob will continue to advance clockwise back to the twelve O’clock position until the
cycle is complete.
Please note: During the Rinse & Hold Cycle the Timer Knob will only advance to the two O’clock
position and then stop, indicating the end of the Rinse & Hold cycle.
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Drying
85
6.55
24.75
78
6.55
24.75
10
1.19
4.5
Rinse-aid
161˚F
Rinse
Wash
161˚F
Pre-wash
70
5.36
20.25
Type of dishware
e.g. china,
pots/pans,
cutlery,
glasses,
etc.
Wash
cycle
Cycle
sequence
Cycle
details
Duration in
minutes
Water consumption
in gallons
Water consumption
in liters
Type of food
remains
Amount of
food remains
Condition of
food remains
Shown above are the range of values that may be obtained while running the dishwasher under normal
conditions. Actual values may vary. The actual cycle duration, water and energy usage are dependent upon
inlet water temperature.
Non-deli-
cate
Soups, casseroles,
sauces, potatoes,
pasta, rice, eggs,
roast or fried food
a lot
stuck on hard
a lota littlea littlevery little
Power
Scrub
Regular
Wash
Pre-rinse
Drying
Rinse-aid
161˚F
Rinse
Wash
140˚F
Pre-wash
Pre-rinsePre-rinse
Rinse
& Hold
Soups, potatoes,
pasta, rice, eggs,
roast or fried food
Coffee, cakes, milk,
salami, cold drinks,
salads
MixedMixedDelicate
loosely attached
Delicate
Wash
Drying
Rinse-aid
161˚F
Rinse
Wash
140˚F
Pre-rinse
11
Cycle Chart
SHU 3002/3006/3012/3016/4002/4006/4016/4022/4026/4036
Delicate cycle not used on SHU 3002/3006/3012/3016
12
Operation
SHI 4302/4306 SHU 4302/4306/4312/4316
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Fig. 3-3Fig. 3-4
The SHI or SHU 43** series operates using an electronic Control Unit.
TO OPERATE:
Fig. 3-3.
First depress the On/Off Button until it locks in place.
Fig. 3-4.
Once the On/Off Button is depressed the LED above the previously used cycle will illuminate.
To change the cycle, simply press the desired Cycle Button twice. The LED above that cycle will
then illuminate.
As the program advances the Cycle Progress LED’s will illuminate (wash, rinse / dry). When the
cycle is complete the Clean LED will be illuminated.
TO CANCEL A CYCLE:
Press the Power Scrub Plus and Regular Wash Buttons both in at the same time. The unit will
then drain and the Clean LED will illuminate.
Please note: If the door is opened during the cycle, the On/Off Button will be reset to off and must
be depressed again to re-active the cycle. The cycle will resume from where it left off.
H
Type of dishware
e.g. china,
pots/pans,
cutlery,
glasses,
etc.
Non-deli-
cate
13
Cycle Chart
SHI 4302/4306 SHU 4302/4306/4312/4316
MixedMixedDelicate
Type of food
remains
Amount of
food remains
Condition of
food remains
Wash
cycle
Cycle
sequence
Soups, casseroles,
sauces, potatoes,
pasta, rice, eggs,
roast or fried food
a lot
stuck on hard
Power
Scrub
Scrub
Plus
Pre-rinse
Pre-wash
125˚F
Wash
161˚F
First Rinse
Second
Rinse
Rinse-aid
161˚F
Pre-rinse
Wash
150˚F
First Rinse
Second
Rinse-aid
161˚F
Drying
Wash
Rinse
Soups, potatoes,
pasta, rice, eggs,
roast or fried food
Coffee, cakes, milk,
salami, cold drinks,
salads
a lota littlea littlevery little
loosely attached
Regular
Wash
Rinse
& Hold
Pre-rinsePre-rinse
Wash
140˚F
Rinse
Rinse-aid
161˚F
Drying
Cycle
Drying
details
Duration in
minutes
Water consumption
in gallons
Water consumption
in liters
Shown above are the range of values that may be obtained while running the dishwasher under normal
conditions. Actual values may vary. The actual cycle duration, water and energy usage are dependent upon
inlet water temperature.
99
7.15.41.26
26.9
85
22.7
80
20.4
10
4.5
14
Operation
SHU 5302/5304/5305/5306/5312/5314/5315/5316
Fig. 3-5Fig. 3-6
The SHU 53** series operates using an electronic Control Unit.
TO OPERATE:
Fig. 3-5.
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First depress the On/Off Button until it locks in place.
Fig. 3-6.
Once the On/Off Button is depressed the LED above the previously used cycle will illuminate. To change the cycle, simply press
the desired Cycle Button twice. The LED above that cycle will then illuminate.
The Cycle Countdown will display an approximate run time for the cycle chosen. This run time will depend on incoming water
temperature and the turbidity of the pre-wash water.
Note:It is normal for the Countdown Display to remain at a time increment for more than one minute, or skip a time increment
depending on the calculations of the Control Unit.
Also, with continued use the Control Unit will learn the wash and temperature patterns for the most commonly used
programs and will then reduce the overall start and running times.
At the end of the cycle the display will show a CL, indicating that the cycle is complete.
TO CANCEL A CYCLE:
Press the Scrub Wash and Delicate / Econo Buttons both in at the same time. The unit will then drain and the figure CL will
appear in the display.
DELAY START:
The Delay Start feature allows the unit to be delayed for up to nine hours. To program, start the unit as described above, but
after selecting a cycle push the Delay Start button. The display will show a 1h, or one-hour delay. Continue to depress the
Delay Start Button until the desired delay time is reached (up to nine hours, 9h).
The unit will begin automatically once the delay time has elapsed. To reset the delay, press the Delay Start Button until it reaches 0h.
REFILL RINSE AGENT LED:
The Refill Rinse Agent LED is activated via a Reed Switch on the Detergent Dispenser, Section 4, Fig. 8-3. The LED will
illuminate when the Rinse Agent Dispenser is empty.
Service note:The Refill Rinse Agent LED will also illuminate when the dishwasher door is opened and then
closed even if the Dispenser is full, but will only remain lit for a few seconds.
“F” CODE:
An “F” in the display window indicates a filling fault, see Section 6, Fig. 12-1 through Fig.12-6.
Please note:If the door is opened during the cycle, the On/Off Button will be reset to off and must be depressed again
to re-active the cycle. The cycle will resume from where it left off.
H
Type of dishware
e.g. china,
pots/pans,
cutlery,
glasses,
etc.
Non-deli-
cate
15
Cycle Chart
SHU 5302/5304/5305/5306/5312/5314/5315/5316
MixedMixedDelicate
Type of food
remains
Amount of
food remains
Condition of
food remains
Wash
cycle
Cycle
sequence
Soups, casseroles,
sauces, potatoes,
pasta, rice, eggs,
roast or fried food
a lot
stuck on hard
Power
Scrub
Scrub
Wash
Plus
Pre-rinse
Pre-wash
125˚F
Wash
161˚F
First Rinse
Second
Rinse
Rinse-aid
161˚F
Pre-rinse
Wash
150˚F
First Rinse
Second
Rinse
Rinse-aid
161˚F
Drying
Soups, potatoes,
pasta, rice, eggs,
roast or fried food
Coffee, cakes, milk,
salami, cold drinks,
salads
a lota littlea littlevery little
loosely attached
Regular
Wash
Pre-rinse
Delicate/
Economy
Wash
Rinse
& Hold
Pre-rinse
140˚F
Wash
140˚F
Rinse
Rinse
Rinse-aid
155˚F
Rinse-aid
161˚F
Drying
Drying
Cycle
Drying
details
Duration in
minutes
Water consumption
in gallons
Water consumption
in liters
The Bosch Sensotronic™ will reduce water consumption by approximately 20%, in the case of lightly soiled
dishes. When Top Rack Only™ feature is used the water consumption is reduced approximately 30%.
Shown above are the range of values that may be obtained while running the dishwasher under normal
conditions. Actual values may vary. The actual cycle duration, water and energy usage are dependent upon
inlet water temperature and amount of soil on dishware.
99
7.1/5
26.9/18.9
85
6/4.2
22.7/15.9
80
5.4/3.8
20.4/14.4
70
3.6/2.5
13.5/9.5
10
1.2/0.8
4.5/3.2
16
Operation
SHI/SHU 6802/6805/6806
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Fig. 3-7
The SHI / SHU 68** series operates using an electronic Control Unit.
TO OPERATE:
Fig. 3-7.
First depress the On/Off Button until it locks in place.
Fig. 3-8.
Once the On/Off Button is depressed the LED above the previously used cycle will illuminate. To change the cycle, simply press
the desired Cycle Button twice. The LED above that cycle will then illuminate.
The Cycle Countdown will display an approximate run time for the cycle chosen. This run time will depend on incoming water
temperature and the turbidity of the pre-wash water.
Note:It is normal for the Countdown Display to remain at a time increment for more than one minute, or skip a time increment
depending on the calculations of the Control Unit.
Also, with continued use the Control Unit will learn the wash and temperature patterns for the most commonly used
programs and will then reduce the overall start and running times.
At the end of the cycle the display will show a CL, indicating that the cycle is complete.
TO CANCEL A CYCLE:
Press the Scrub Wash and Delicate / Econo Buttons both in at the same time. The unit will then drain and the figure CL will
appear in the display.
DELAY START:
The Delay Start feature allows the unit to be delayed for up to nine hours. To program, start the unit as described above, but
after selecting a cycle push the Delay Start button. The display will show a 1h, or one-hour delay. Continue to depress the
Delay Start Button until the desired delay time is reached (up to nine hours, 9h).
The unit will begin automatically once the delay time has elapsed. To reset the delay, press the Delay Start Button until it reaches 0h.
Fig. 3-8
TOP RACK ONLY:
The Top Rack Only feature can be used in conjunction with any cycle. To active, press the Top Rack Only Button after selecting a
cycle, the Top Rack Only LED will illuminate and all water will be diverted to the upper wash arm for the complete cycle.
REFILL RINSE AGENT LED:
The Refill Rinse Agent LED is activated via a Reed Switch on the Detergent Dispenser, Section 4, Fig. 8-3. The LED will
illuminate when the Rinse Agent Dispenser is empty.
Service note:The Refill Rinse Agent LED will also illuminate when the dishwasher door is opened and then
closed even if the Dispenser is full, but will only remain lit for a few seconds.
“F” CODE:
An “F” in the display window indicates a filling fault, see Section 6, Fig. 12-1 through Fig.12-6.
Please note:If the door is opened during the cycle, the On/Off Button will be reset to off and must be depressed again
to re-active the cycle. The cycle will resume from where it left off.
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Type of dishware
e.g. china,
pots/pans,
cutlery,
glasses,
etc.
Non-deli-
cate
17
Cycle Chart
SHI/SHU 6802/6805/6806
MixedMixedDelicate
Type of food
remains
Amount of
food remains
Condition of
food remains
Wash
cycle
Cycle
sequence
Soups, casseroles,
sauces, potatoes,
pasta, rice, eggs,
roast or fried food
a lot
stuck on hard
Power
Scrub
Scrub
Wash
Plus
Pre-rinse
Pre-wash
125˚F
Wash
161˚F
First Rinse
Second
Rinse
Rinse-aid
161˚F
Pre-rinse
Wash
150˚F
First Rinse
Second
Rinse
Rinse-aid
161˚F
Drying
Soups, potatoes,
pasta, rice, eggs,
roast or fried food
Coffee, cakes, milk,
salami, cold drinks,
salads
a lota littlea littlevery little
loosely attached
Regular
Wash
Pre-rinse
Delicate/
Economy
Wash
140˚F
Quick
Wash
Wash
104˚F
Rinse
& Hold
Pre-rinse
Wash
140˚F
Rinse
Rinse
Rinse-aid
155˚F
Rinse
Rinse-aid
140˚F
Rinse-aid
161˚F
Drying
Drying
Drying
Cycle
Drying
details
Duration in
minutes
Water consumption
in gallons
Water consumption
in liters
The Bosch Sensotronic™ will reduce water consumption by approximately 20%, in the case of lightly soiled
dishes. When Top Rack Only™ feature is used the water consumption is reduced approximately 30%.
Shown above are the range of values that may be obtained while running the dishwasher under normal
conditions. Actual values may vary. The actual cycle duration, water and energy usage are dependent upon
inlet water temperature and amount of soil on dishware.
Rack configurations for individual dishwasher
models will vary. However, all Racks are
constructed from a steel wire grid with a gray
nylon outer covering.
Note:Racks may discolor due to the water
supply or types of food remaining on
the dishes. We recommend that a
vinegar wash be used to assist in
removing these stains.
Start the unit, and let run approximately
ten minutes, then pour in two cups of
white vinegar and let the unit complete
the cycle, repeat if necessary.
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Fig. 4-1
Fig. 4-2Fig. 4-3
On select models the Upper Rack is height
adjustable. To adjust rack height, or to remove the
Rack from the unit.
Fully extend the Rack as shown in Fig. 4-2
With the Rack fully extended. Lift up on the Rack
until the Front Rollers disengage from the Rail.
Now bring the Rack out further and allow the
Rear Wheels to disengage.
Note how the Rack Rollers are designed to ride
on the outside of the Rails for a smoother
operation.
Rollers:Rack Rollers are a press fit making
for easy removal and replacement.
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21
Rack System
Fig. 4-4Fig. 4-5
Attached to the Upper Rack is the Upper Spray Arm Assembly.
The Upper Spray Arm can be removed from the Upper Spray Arm Assembly for cleaning or
replacement by turning the Arm Nut counter-clockwise, Fig. 4-4.
And then bringing the Arm down and off the Arm Assembly, Fig. 4-5.
22
Interior Features
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1
5
2
3
4
2
7
6
Fig. 5-1
Interior features for all model dishwasher covered in this repair manual are identical. Those
features include:
1. Strike Plate. The Strike Plate is in a fixed position and cannot be adjusted.
2. Upper Rack Rails and Guide Rollers.
3. Door Gasket
4. Lower Spray Arm
5. Filter Basket
6. Filter Screen
7. Feeder Tube Assembly
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23
Interior Features
Fig. 5-2Fig. 5-3
The Upper Rack Rails are made
of stainless steel with a plastic
end cap.
To remove the Rail, disengage
the End Cap by applying
outward pressure to the Cap’s
top tab, unclipping it from the
Rail. Then slide the Rail out from
the Guide Rollers.
Fig. 5-4
The Upper Rack Guide Rollers
are permanently attached to the
Tank and cannot be removed or
repaired.
Fig. 5-5Fig. 5-6
The Door Gasket is press fit into a channel
molded around the Tank.
Note: Two inches of overlap are left at each end
of the Gasket to insure a proper seal.
Service tip:To test for a bad Door Gasket, open the dishwasher door and insert a dollar bill, then
close the door and pull the bill out. If the bill is snug the Gasket is good, if the bill slides
out easily the Door Gasket may need to be replaced.
To remove the Gasket, simply pull it away from the
Tank Channel.
To replace, press the ribbed end firmly into the
channel until secure. No sealant or glue is required.
24
Interior Features
Water
Level
Fig. 5-7Fig. 5-8
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Fig. 5-9Fig. 5-10
22
1
Fig. 5-11Fig. 5-12
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25
Interior Features
Fig. 5-7The operating water level of the dishwasher is at approximately the upper edge of the filter basket.
Fig. 5-8The Lower Spray Arm is press fit into the Feeder Tube Socket.
To remove the Arm, grasp the Arm Hub and pull up until the Arm disengages from the Socket.
The Arm or Arm Socket can now be checked for debris.
Fig. 5-9The Filter Basket is removed by turning it ninety degrees counter-clockwise.
Fig. 5-10 Then lift it out for cleaning.
The Filter is a fine mesh of stainless steel and should be inspected and cleaned at least
once a month.
Fig. 5-11 With the Filter Basket removed, the filter screen can then be lifted out.
The Filter Screen is also made of stainless steel, and was designed with rolled ends to
eliminate sharp edges. It too should be inspected and cleaned at least once a month.
Fig. 5-12 With the Filter Screens removed you now have access to the sump area.
The Sump has a Drain Intake on the left, and the Circulation Pump Intake on the right.
A removable cover, item 1, hides the Drain Impeller. To remove the cover, remove the single
T-20 Torx screw and then lift the cover off. You may now examine the Impeller for any
obstructions.
The Feeder Tube Assembly allows water to flow to the Lower, then Upper Spray Arms and
then to the Top Sprayer Head. It is replaced as a complete assembly by first removing the
two T-20 Torx screws, item 2, at its base.
Then bring the tube up and off the Sump Housing, and remove it from the retaining clip
located on the rear wall.
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