B400R Online UPS
User Manual
B400R-010-B (C)
B400R-020-B (C)
B400R-030-B (C)
208/220/230/240VAC
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Contents Page
1. SAFETY AND EMC INSTRUCTIONS............................................................................. 3
1.1 Installation ................................................................................................................... 3
1.2 Operation...................................................................................................................... 12
1.3 Maintenance, servicing and faults................................................................................ 12
1.4 Transport ...................................................................................................................... 15
1.5 Storage.......................................................................................................................... 15
1.6 Standards ...................................................................................................................... 15
2. DESCRIPTION OF COMMONLY USED SYMBOLS ......................................................... 16
3. INTRODUCTION........................................................................................................ 17
4. CONNECTION............................................................................................................ 18
4.1 Inspection ..................................................................................................................... 18
4.2 Connection.................................................................................................................... 18
4.3 Battery charge............................................................................................................... 19
4.4 Operation procedure of external battery for long backup time model
(“S” model) ......................................................................................................................... 20
5. OPERATION............................................................................................................... 21
5.1 Display Panel ................................................................................................................ 21
5.2 Operating mode............................................................................................................. 24
5.3 Turning on and Turning off UPS .................................................................................... 29
5.4 LCD operation ............................................................................................................... 30
6. SPECIAL FUNCTION.................................................................................................... 38
6.1 HE function.................................................................................................................... 38
6.2 Converter function........................................................................................................ 38
7. TROUBLE SHOOTING................................................................................................. 39
8. MAINTENANCE ......................................................................................................... 41
8.1 Operation....................................................................................................................... 41
8.2 Storage........................................................................................................................... 41
8.3 Battery Replace............................................................................................................. 41
9. TECHNICAL DATA....................................................................................................... 42
9.1 Electrical specifications ................................................................................................ 42
9.2 Operating Environment ................................................................................................ 43
9.3 Typical backup time (Typical values at 25°C in minutes).............................................. 42
9.4 Dimensions and weights................................................................................................ 42
10. COMMUNICATION PORT……………………………………………………………………………………….. 43
10.1 RS-232 and USB communication ports……………………………………………………………………. 43
10.2 RS-232 port…………………………………………………………………………………………………………….. 43
10.3 USB port…………………………………………………………………………………………………………………. 43
10.4 Installing a Network Management Card (optional)…………..……………………………………. 44
10.5 Dry Contact port ……………………………………………………………………………………………………. 44
11. SOFTWARE…………………………………………………………………………………………………………….. 46
Free Software Download – WinPower……………………………………………………………………………. 46
APPENDIX: REAR PANEL………………………………………………………………………………………………. 47
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1. Safety and EMC Instructions
1.1 Installation
Read through the installation instructions before connecting UPS system to the supply.
Condensation may occur if the UPS is moved directly from a cold to a warm environment. The
UPS must be absolutely dry before being installed. Please allow an acclimatisation time of at
least two hours.
Do not install the UPS near water or in a damp environment. Do not install the UPS where it
would be exposed to direct sunlight or near a heat source.
Do not connect appliances which would overload the UPS (e.g. laser printers, etc) to the UPS
output.
Install cables in such a way that no one can step on or trip over them.
Assure UPS system and external battery source are earthed appropriately by a competent
person.
Only connect the UPS to an appropriately earthed shockproof supply.
Connections to the UPS must be easily accessible for maintenance and servicing purposes.
Once equipment has been installed, the sum of the leakage current of the UPS and the
connected load must not exceed 3.5mA.
Do not block ventilation openings in the UPS’s housing. Ensure the air vents on the front and
rear of the UPS are not blocked. Allow at least 25cm of clearance space on each side to allow
correct ventilation.
The UPS has been provided with an earthed terminal, during installation, equipotential earth
bonding to the external battery cabinets should be made.
An appropriate disconnection device as short-circuit backup protection should be provided in
the buildings wiring installation. Please see the disconnection device specification in chapter 4.2.
The equipment is powered by more than one source.
Please read carefully through the following user manual and
safety instructions before installing and using the UPS.
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1.1.1 Inspection of Unit
Inspect the UPS upon arrival. If the UPS is apparently damaged during shipment, please keep the
box and packaging material in its original form for the courier and notify the Borri immediately.
1.1.2 Unpacking the Cabinet
To unpack the system:
1. Open the outer carton and remove the accessories packaged with the cabinet.
2. Carefully lift the cabinet out of the outer carton and set it on a flat, stable surface.
3. Discard or recycle the packaging in a responsible manner, or store it for future use.
1.1.3 UPS Setup
All models of the B400R series are designed for tower and rack purpose. They can be installed into a
19 inch equipment rack or installed within a provided stand as a tower. Please follow the below
instruction for Tower or Rack-Mount Setup.
Tower setup
The B400R Series can be installed horizontally and vertically. As a tower configuration, it is provided
with optional UPS stands to stabilize the UPS. The UPS stand must be attached to the bottom of the
tower. Use the following procedure to install the UPS within the stands.
1. Position the UPS stands appropriately so that 1 stand will be at either end of the UPS.
2. Lift and carefully place down the UPS within the stands.
3. Pull out the LCD box carefully and rotate it in a clockwise direction by 90 degrees and then place it
back in the front panel.
Illustrations are shown on the page below.
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Rack-mount setup
The B400R series can also be installed in a 19 inch rack. Both the UPS and external battery
enclosure(S) require 2U of rack space each. Use the following procedure to install UPS in a rack:
1. Align the mounting ears with the screw holes on the side of the UPS, and tighten the screws.
2. Assemble the rack rails within the rack-mounting.
3. Slide in the UPS into the rack rail and lock it into the Rack-mounting.
4. Tighten the screws, to secure the UPS into place and then the load can be connected.
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1.1.4 EBM Installation (Optional)
Connecting the EBM in Tower form:
1. Position the extended UPS stands appropriately so that 1 stand will be at either end of the UPS
and EBM.
2. Tighten the screw on the metal sheet for stabilization and secure the UPS and EBM together, then
lift and place down the UPS and EBM carefully into the stands.
3. Connect the Earth line from UPS (port A) to EBM (port B)
4. Take off the front panel, and connect the battery terminal (A) from UPS to EBM terminal (B) as
shown below. Users need to remove the small gate(C) on the side of the front panel to allow the
outlet wire of the EBM to pass through the gate and then reassemble front panel.
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Connecting the EBM in a rack form
1. Using the same method as assembling the UPS in a rack form, assemble the EBM into the rackmounting above or below the UPS.
2. Connect the earth line from UPS (port A) to EBM (port B)
3. Take out the LCD box carefully, and unscrew the internal screws.
4. Take off the front panel, and connect the battery terminal (A) from UPS to EBM terminal (B) as
shown below. Users need to remove the small gate(C) on side of the front panel to allow the outlet
wire of the EBM to pass through the gate and then reassemble front panel.
5. After installing the UPS into the rack, the load can then be connected to UPS. Please make sure
the load equipment is turned off before connecting to the UPS output receptacles.
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Connecting Multiple EBMs
The B400R series includes external battery ports that allow users to connect multiple EBMs in order
to provide additional backup time. Follow the below procedure to install multiple EBMs.
Connecting multiple EBMs in Tower form
1. Connect an Earth line between the UPS and the first EBM, and then connect an Earth Line
between the first EBM and the second EBM.
2. Take off the front panel, and connect the battery terminal (A) from UPS to EBM terminal (B)
shown as below. And then connect the battery terminal (D) from the first EBM to the battery
terminal (E) of the second EBM. Users need to remove the small gate(C) on side of the front panel
to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.
Connecting the Multiple EBMs in rack form
1. Connect an Earth line between the UPS and the first EBM, and then connect an Earth Line
between the first EBM and the second EBM.
2. Take off the front panel, and connect the battery terminal (A) from the UPS to the EBM terminal
(B) shown as below. Then connect the battery terminal (D) from the first EBM to the battery
terminal (E) of the second EBM. Users need to remove the small gate(C) on side of the front panel
to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.
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Note: Three or more EBMs can be connected to the UPS in the same way as shown above.
Note: After connect the EBMs, please do not forget to set the number of EBMs on LCD, If use the
nonstandard EBMs, please call local dealer or distributor for setting method.
1.2 Operation
Do not disconnect the mains cable on the UPS or the building mains supply (grounded
shockproof socket) during operation as this will remove the ground protection to the UPS and all
connected equipment.
The UPS features its own, internal current source (batteries). There is a risk of electric shock if
you touch the UPS output sockets or output terminal block even if the UPS is not connected to
the mains.
In order to fully disconnect the UPS, first press the ON/OFF button to turn off the UPS, and then
disconnect the mains lead.
Ensure that no liquid or other foreign objects can enter the UPS.
Do not remove the enclosure.
This system is to be serviced by qualified service personnel only.
Remove the protective panel only after disconnecting the terminal connections.
1.3 Maintenance, servicing and faults
The UPS operates with hazardous voltages. Repairs must be carried out by qualified
maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected from the mains power supply,
components inside the UPS are still connected to the batteries which are potentially dangerous.
Before carrying out any kind of service and/or maintenance, disconnect the batteries. Verify that
no current is present and no hazardous voltage exists in the capacitor or BUS capacitor
terminals.
Batteries must be replaced only by qualified personnel.
Caution - risk of electric shock. The battery circuit is not isolated from the input voltage.
Hazardous voltages may occur between the battery terminals and the ground. Verify that no
voltage is present before servicing.
Batteries have a high short-circuit current and pose a risk of shock. Take all precautionary
measures specified below and any other measures necessary when working with batteries:
－ Remove all jewellery, wristwatches, rings and other metal objects
－ Use insulated tools only.
When changing batteries, replace with the same quantity and the same type of batteries.
Do not attempt to dispose of batteries by burning them. It could cause an explosion.
Do not open or destroy batteries. Effluent electrolyte can cause injury to the skin and eyes and
may be toxic.
Please replace the fuse only by a fuse of the same type and of the same amperage in order to
avoid fire hazards.
Dismantling of the UPS must only be performed by qualified service personnel.
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1.3.1 UPS and Battery Care
For the best preventative maintenance, keep the area around the UPS clean and dust-free. If the
atmosphere is very dusty, clean the outside of the system with a vacuum cleaner. For long battery
life, keep the UPS at an ambient temperature of 25°C (77°F)
1.3.2 Storing the UPS and Batteries
When the UPS is intended to be stored for a long period, recharge the batteries every 6 months by
connecting the UPS to mains supply. The batteries charge to 90% capacity in approximately 4 hours.
However, it is recommended that the batteries charge for 48 hours after a period of long-term
storage.
1.3.3 Time to Replace Batteries
When the discharge time is less than 50% of is specified after fully charging, the battery may need to
be replaced. Please check the battery connection or contact Borri or your distributor to order new
batteries.
WARNING:
Turn off the UPS and disconnect the UPS power cord from the wall outlet.
Servicing should be performed by qualified service personnel knowledgeable of batteries and
required precautions. Keep unauthorized personnel away from batteries.
Batteries can present a risk of electrical shock or burn from high short circuit current. The
following precautions should be observed:
1. Remove watches, rings, or other metal objects.
2. Use tools with insulated handles.
3. Do not lay tools or metal parts on top of batteries.
4. Wear rubber gloves and boots.
5. Disconnect the charging source prior to connecting or disconnecting battery terminal.
When replacing batteries, replace them with the same type and number of batteries or battery
packs. Contact your service representative to order new batteries.
Do not dispose of battery in a fire. Batteries may explode when exposed to flame.
Proper disposal of batteries is required. Ensure these are disposed of in relation to WEEE and
other local legislation.
Do not open or mutilate the battery. Released toxic electrolyte is harmful to skin and eyes.
Note: If you are not qualified to replace the battery, do not attempt to open the battery
cabinet. Please call Borri or your distributor immediately.
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1.3.4 Replacing UPS Internal Batteries
Follow the below instructions and illustrations to replace batteries:
1. Carefully removed the LCD box, and remove the screws.
2. Slide and Pull the front panel leftward and then take it off.
3. Disconnect the cable from the UPS and battery pack.
4. Remove the right inner battery bracket.
5. Pull the battery pack out onto flat area.
6. Install the new battery pack into the UPS.
7. Re-attach the battery bracket and reconnect the battery cable A and B
8. Re-install the front panel back to UPS.
1.3.5 Testing New Batteries
For a battery test, please check:
The batteries must be fully charged.
The UPS must be in Normal mode with no active alarms.
Don’t take on/off the load.
To test batteries:
1. Connect the UPS to mains supply for at least 48 hours to charge the batteries.
2. When the UPS is working on line mode or HE mode, go to the “Start battery test” of the “control”
menu to implement the test.
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1.3.6 Recycling the Used Battery:
To properly recycle the used batteries, please follow WEEE Regulations, or your local regulations and
procedures from the correct disposal of electrical products. Please contact Borri or your distributor
for further information.
1.4 Transport
Please transport the UPS only in the original packaging (to protect against shock and impact).
1.5 Storage
The UPS must be stockpiled in a room that is well ventilated and dry to protect UPS Service life.
1.6 Standards
Safety
IEC/EN 62040-1
EMI
Conducted Emission…………………. IEC/EN62040-2
Category C1
Radiated Emission……………………. IEC/EN62040-2
Category C1
Harmonic Current…………………….. IEC/EN 61000-3-2
Voltage Fluctuation and Flicker…. IEC/EN 61000-3-3
EMS
ESD…………………………………………… IEC/EN 61000-4-2
Level 3
RS…………………………………………….. IEC/EN 61000-4-3
Level 3
EFT……………………………………………. IEC/EN 61000-4-4
Level 4
Surge………………………………………… IEC/EN 61000-4-5
Level 4
CS……………………………………………… IEC/EN 61000-4-6
Level 3
MS……………………………………………. IEC/EN 61000-4-8
Level 3
Voltage dips……………………………… IEC/EN 61000-4-11
Low frequency signals………………. IEC/EN 61000-2-2
Warning:
Never dispose the batteries in a fire. It may explode.
Do not open or mutilate the batteries. Released electrolyte is harmful to the skins and eyes. It
may be toxic. A battery can present a risk of electrical shock and high short circuit current.
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2. Description of Commonly Used Symbols
Some or all of the following symbols may be used throughout this manual. It is advisable to
familiarize yourself with them and understand their meaning:
Symbol and Explanation
Symbol
Explanation
Symbol
Explanation
Alert you to pay
Special attention
Protective Ground
Caution of high
voltages present
Alarm Silenced
Turn on the UPS
Overload Indication
Turn off the UPS
Battery
Idle or shut down the
UPS
Recycle
Alternating Current
Source (AC)
Do not dispose with
ordinary waste
Direct Current Source
(DC)
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3. Introduction
The B400R Series is an uninterruptible power supply incorporating online double-conversion
technology. The UPS’s flexibility to handle an array of network devices makes it the perfect choice
to protect your LANs, servers, workstations, and other electrical equipment.
The double-conversion principle eliminates all mains power disturbances. A rectifier converts the
alternating current from the mains to direct current. This direct current charges the batteries and
powers the inverter. On the basis of this DC voltage, the inverter generates a sinusoidal AC voltage,
which permanently supplies the loads.
Computers and periphery are thus powered entirely by the mains voltage. In the event of power
failure, the maintenance-free batteries power the inverter.
This manual covers the UPS listed as follows. Please confirm whether it is the model you intend to
purchase by performing a visual inspection of the Model No. on the rear panel of the UPS.
Model No.
Type
Model No
Type
B400R-010-B
Internal batteries
Model
B400R-010-C
Internal Charger Model
B400R-020-B
B400R-020-C
B400R-030-B
B400R-030-C
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4. Connection
4.1 Inspection
Inspect the packaging carton and its contents for damage. Please inform Borri or your supplier
immediately should you find signs of damage.
Please keep the packaging in a safe place for future use.
Note: Please ensure that the incoming feeder is isolated and secured to prevent it from being
switched back on again.
4.2 Connection
(1) UPS Input Connection
If the UPS is connected via the power cord, please use an appropriate socket with protection against
electric current, the user can refer to below table for guidance. If the UPS is to be hardwired, it is
recommended that 2.5mm2 wires are used, the “GND” terminal should be connected first.
The UPS System has no input breaker on the standard cabinet. When installing the UPS, the user
needs to connect the external breakers and protective components to the input terminals. It is
recommended to select the ISOLATOR instead of the traditional combination kit including breaker
and fuse.
When selecting the ISOLATOR, the user can refer to below table.
Model No.
UPS INPUT ISOLATION
VOLTAGE
CURRENT
B400R-010-B (C)
300VAC
10A
B400R-020-B (C)
300VAC
16A
B400R-030-B (C)
300VAC
20A
(2) UPS Output Connection
The output terminals of the UPS are an IEC socket-type, IEC320 C13 for 10A load, IEC320 C19 for 16A
load. Simply plug the load power cord to the output sockets to complete connection.
Model No.
Output Socket (pcs)
B400R-010-B (C) / B400R-020-B (C)
8 * IEC320 C13
B400R-030-B (C)
8 * IEC320 C13 + 1 * C19
Caution:
Do not connect equipment which would overload the UPS system (e.g. laser printers)
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(3) EPO Connection:
The User can select the polarity of the EPO, the EPO is normally close by default settings.
NO
The EPO connector is normally open on the rear panel. Once the connector is closed with a wire, the
UPS will stop the output until the EPO status is disabled.
NC
The EPO connector is normally closed with a wire on the rear panel. Once the connector is open, the
UPS will stop the output until the EPO status is disabled.
4.3 Battery charge
Fully charge the batteries of the UPS system by leaving the UPS system connected to the mains for
approximately 1-2 hours. The UPS system can be used directly without charging the batteries but
the stored energy time may be shorter than the nominal value specified.
Disable the EPO Status Enable the EPO Status
Enable the EPO Status Disable the EPO Status
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4.4 Operation procedure of external battery for long backup time model
(“S” model)
(1) Use the battery pack with voltage:
36VDC for 1KS (12V x3 batteries) for B400R-010-B (C)
48VDC (12V x4 batteries) for the B400R-020-B (C)
72VDC (12V ×6 batteries) for the B400R-030-B (C)
Connection of battery quantities that exceed or do not meet the above mentioned quantities will
cause abnormal operation or permanent damage to the UPS.
(2) One hard wired battery terminal on the rear panel is used for connecting the battery pack.
(3) The battery connection procedure is very important. Any incompliance may result in the risk of
electric shock. Therefore, the following steps must be strictly complied with.
(4) Make sure the UPS is isolated from the supply, if there is a battery breaker then turn it off first.
(5) Remove the front panel; connect the battery via Anderson PP45 connectors. Prepare the battery
cable which should be able to carry the current of >50A for all models, the cross section area should
be greater than 4mm2 for all models. Battery wire colour is recommended as following:
+
GND
-
Brown
Green/Yellow
Blue
(6) The brown wire is connected to the "+" terminal of the battery. The blue wire is connected to the
"-" terminal of the battery. (Note: the green/yellow wire is grounded for protection purpose.)
(7) Make sure all wires are connected correctly, and install the terminal block cover on the rear
panel of the UPS.
(8) Connect the UPS to the load. Then, turn on the mains switch or connect the power cord of the
UPS to utility power supply, the battery would start to be charged.
Caution:
A DC Breaker must be connected between the UPS and external battery.
Caution:
The output terminals of the UPS system may still be electrically live even if the UPS has been
disconnected from mains or if the Bypass switch is in the “OFF” Position
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5. Operation
5.1 Display Panel
The UPS has a four-button graphical LCD with dual colour backlight. Standard back-light is used to
light up the display with white text and a blue background. When the UPS has a critical alarm, the
backlight changes the text to dark amber and the background to amber. See Figure below:
Figure 5-1: On-line UPS Control Panel
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Table 5-1: Control Button Functions
Table 5-2: Buzzer definition
UPS Condition
Buzzer Status
Fault Active
Continuous
Warning active
Beep every second
Battery Output
Beep every 4 seconds, if battery is low, buzzer will beep every
second
Bypass Output
Beep every 2 minutes
The Button
Function
Description
Power On
When the unit has no power and is
connected with batteries, press this button
for > 100ms & < 1s to power on.
Turn On
When the unit is powered on and in Bypass
mode, press this button for > 1s to turn the
unit on
Turn Off
When the unit has been turned on, press
this button for >3s to turn off the unit
Enter Main Menu
When the UPS is displaying the default
status summary, press this button for > 1s
to enter the main menu tree
Exit Main Menu
Press this button > 1s to exit the present
menu and return to the default status
summary
Scroll Up
Press this button for > 100ms & < 1s to
scroll up through the menu options
Scroll Down
Press this button for > 100ms & < 1s to
scroll down through the menu options
Enter Next menu tree
Press this button for > 100ms & < 1s to
select the present menu option, or enter
the next menu, but do not change any
settings
Select one menu option
Confirm the present setting
Press this button for > 1s to confirm the
edited options and change the setting
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The UPS provides useful information about itself, load status, events, measurements, identification,
and settings through the front panel display.
After powering on, the LCD will display the logo for several seconds and then show the default UPS
status summary screen.
The display automatically returns to the default UPS status summary screen when no button has
been pressed for 15 minutes. On the UPS status summary screen the following information is given:
Status summary, including mode and load
Alarm status, if any are present
Notes: alarm including fault and warning information
Battery and charger status, including battery voltage, charge
level and charger status
Running information including UPS operating mode and running time
More details on the operation of the LCD is illustrated in chapter 4.4
Figure 5-2: The default LCD Display
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5.2 Operating mode
Different graphic symbols could be displayed dependent on the current operating mode or status.
5.2.1 Line mode
An example of the LCD display in Line mode is shown below:
5.2.2 Battery mode
An example of the LCD display in battery mode is shown below:
When the UPS is in battery mode, the buzzer beeps once every 4 seconds.
Figure 5-3: Line Mode
Figure 5-4: Battery Mode
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5.2.3 Bypass mode
An example of the LCD display in bypass mode is shown in the below diagram. The UPS does not
have the backup function when it is in bypass mode. The power used by the load is supplied from
the mains via an internal filter. The UPS will beep once every 2 minutes whilst in bypass mode.
5.2.4 Standby mode
An example of the LCD display in standby mode is shown below:
Figure 5-5: Bypass Mode
Figure 5-6: Standby Mode
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5.2.5 HE mode (High Efficiency mode)
This is also referred to as economy (ECO) mode.
After the UPS is turned on, the power used by the load is supplied from the utility power via an
internal filter while the utility power is in normal range, so high efficiency can be obtained in the HE
mode. During mains failure or abnormality, the UPS will transfer to Line mode or Battery mode and
the load is supplied continuously.
1) This function can be enabled through the LCD settings or the UPS Management software,
Winpower.
2) It is Important that the transfer time of the UPS output from HE mode to battery mode is less than
10ms. Although this is a short transfer time it may be too excessive for some sensitive load.
5.2.6 Converter mode
When operating in converter mode, the UPS will operate with a fixed output frequency (50Hz or
60Hz). During mains failure or abnormality, the UPS will transfer to battery mode and the load is
supplied continuously.
Figure 5-7: HE Mode
Figure 5-8: Converter Mode
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1) This function can be enabled through the LCD settings or the UPS Management software,
Winpower.
2) The available UPS capacity is de-rated to 70% in converter mode.
5.2.7 Warning
When the warning occurs, it illustrates that there is problems affecting the UPS standard operations.
Normally these problems are not fatal and the UPS continues working, but they should be rectified
quickly, or the UPS may fail. The detailed warning table is shown in chapter 7.
5.2.8 Fault
When a fault occurs, it illustrates that some fatal problem(s) is present; the UPS will be directly cut
off the output or transfer to bypass, and keep alarming. The backlight of LCD will also change to red.
The detailed fault table is shown in chapter 7.
Figure 5-9: Warning
Figure 5-10: Fault
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5.2.9 Other status
When the UPS is overloaded, the alarm will beep twice every second. Some unnecessary loads
should be removed from the ups one by one to decrease the loads connected until it reaches a value
less than 90% of its nominal power capacity.
While doing a battery test, the symbol for battery test will be shown on the display.
If the battery status is “bad battery detected” or “battery disconnected”, the symbol for battery
failure will be shown and UPS will alarm.
Figure 5-11: Overload
Figure 5-12: Battery Test
Figure 5-13: Battery Fails
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5.3 Turning on and Turning off the UPS
Attention: The UPS could only be turning on while connecting with the utility at the first time.
Attention: Please switch off the connected loads first before turning on the UPS, and switch on the
loads one by one after the UPS is turned on. Switch off all of the connected loads before turning off
the UPS.
5.3.1 Turning on the UPS with mains
1) Check all the connections have been made correctly.
2) When the UPS is powered on, the fan begins to rotate, and LCD will display the Borri logo. The
LCD will then show the default UPS status summary screen after the UPS completes its self-test.
3) By pressing the power button continuously for more than 1 second, the buzzer will beep for 1s
and the UPS will turn on.
4) A few seconds later, the UPS will go into Line mode. If mains power is abnormal, the UPS will
transfer to Battery mode without interruption to the UPS or the connected load.
5.3.2 Turning on the UPS without mains
1) Check all the connections have been made correctly.
2) By pressing the power button continuously for more than 100ms, the UPS will be powered on. At
this time the fan begins to rotate, and the LCD will display the Borri logo. The LCD will then show the
default UPS status summary screen after the UPS completes its self-test.
3) By pressing the power button continuously for more than 1 second, the buzzer will beep for 1s
and the UPS will turn on.
4) A few seconds later, the UPS will enter Battery mode. If the mains power comes back, the UPS
will transfer to Line mode without interruption to the UPS or the connected load.
5.3.3 Turning off the UPS with mains
1) Turn off the inverter of the UPS by pressing the power button continuously for more than 3
seconds and the buzzer will beep for 3s. The UPS will then enter Bypass mode.
2) When the above step is complete the UPS output voltage is still present. In order to cut off the
UPS output, simply turn off the mains supply to the UPS. A few seconds later the LCD display will
shut down and no output voltage will be available from the UPS output terminals.
5.3.4 Turning off the UPS without mains
1) Turn off the UPS by pressing the power button continuously for more than 3 seconds, and the
buzzer will beep for 3s. The UPS will cut off the output at once.
2) A few seconds later the LCD display will shut down and no voltage will be available from the UPS
output terminals.
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5.4 LCD operation
Apart from the default UPS status summary screen, the user can get access to more information
about the UPS current status, details on various measurements, old events which have occurred, the
UPS’ own identification, and can change the settings to fit the users own requirements, allowing
optimisation of the UPS functionality.
5.4.1 The main menu
Whilst on the default UPS summary screen, pressing the or button for <1s, will bring up
detailed information about alarms, battery will be shown.
Whilst on the default UPS summary screen, when pressing the button >1s, will allow the user to
enter the main menu tree.
The main menu tree includes six branches: the UPS status menu, the event log menu, the
measurement menu, the control menu, the identification menu, and the setting menu.
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Figure 5-14: Main menu tree
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5.4.2 The UPS status menu
By pressing the button whilst on the menu item “UPS status”, the display will enter the next
menu tree.
The content of UPS status menu tree is the same as the default UPS summary menu.
By pressing the button for >1s, the display will return to the previous menu tree.
Figure 5-15: UPS Status menu tree
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5.4.3 The event log menu
By pressing the button whilst on the menu item “Event log”, the display will enter the next
menu tree.
All the old events, alarms and faults will have been recorded and stored in this menu. The
information available includes the illustration, the event code, and the operating time of UPS when
the event happened. By pressing the or button for <1s, all the events can be displayed
one by one.
The max number of recorded events is 50, when the number is larger than 50, the oldest fault/event
is overwritten by the newest event/fault.
By pressing the button for >1s, the display will return to the previous menu tree.
Figure 5-16: Event menu tree
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5.4.4 The measurement menu
By pressing the button whilst on the menu item “Measurement”, the display will enter the next
menu tree.
A lot of useful information can be checked here, including the output voltage and frequency, the
output current, the load capacity, the input voltage and frequency, etc.
By pressing the button for >1s, the display will return to the previous menu tree.
Figure 5-17: Measurement menu tree
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5.4.5 The control menu
By pressing the button whilst on the menu item “Control”, the display will enter the next menu
tree. The following options are available:
1) Buzzer mute: the buzzer will stop beeping (enter silence mode).
2) Start battery test: commands the UPS to do a battery test.
3) Load segments: commands to control two load segments when the UPS is in output mode.
4) Clear EPO status: once the EPO status is enabled, the UPS output will be cut off. To recover to
normal status, first the EPO connector should be closed, and then enter this menu to clear EPO
status, the UPS alarm will then stop and recover to bypass or standby mode. The UPS needs be
turned on by manual operation.
5) Reset Fault status: when a fault occurs, the UPS will remain in Fault mode and alarm. To recover
to normal status, enter this menu to reset error status, the UPS alarm will then stop and recover to
bypass or standby mode. The reason for the fault should be checked and rectified before the UPS is
turned on again by manual operation.
6) Clear event log: To clear the entire event, alarm and fault history that has been recorded.
7) Restore factory settings: all the settings will be reset to default factory settings. This can only be
done whilst in bypass or standby mode.
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Figure 5-18: Control menu tree
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5.4.6 The identification menu
By pressing the button whilst on the menu item “Identification”, the display will enter the next
menu tree.
The identification information includes: the UPS serial number, firmware serial number and UPS
model type.
By pressing the button for >1s, the display will return to the previous menu tree.
5.4.7 The setting menu
Please contact your local distributor for further information before altering the settings. Some
settings will change the specification, and some settings will enable or disable UPS functions. The
unsuitable alteration of settings by users may result in potential UPS failure, and even cause direct
damage to the load, batteries or UPS.
Figure 5-19: Identification menu tree
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6. Special function
The B400R series has some special functions, which could satisfy some applications. These functions have
their own features; please contact your distributor or Borri for further information before using these
functions.
6.1 HE function
6.1.1 Brief introduction to the HE function
If the HE function is set to enabled, after the UPS is turned on, the power used by the load is directly
supplied from the mains via an internal filter while the mains is in normal range, so high efficiencies
can be gained in HE mode. It is also called economy (ECO) mode. If the mains is lost or abnormal,
the UPS will transfer to Line mode or Battery mode and the load is supplied continuously.
The great advantage to this mode is that overall efficiency is >96% of UPS, meaning less power is
wasted. But the disadvantages are:
1) The load does not have the same level of protection as it does in Line mode, as the load is directly
supplied from the mains;
2) The transfer time of the UPS output from HE mode to Battery mode is about 10ms. So the
function is not suitable to some sensitive loads, and the region where mains power is unstable.
6.1.2 Set the function
This function can be enabled through the LCD setting whilst in Bypass mode or Standby mode.
6.2 Converter function
6.2.1 Brief introduction of Converter function
In converter mode, the UPS will operate with a fixed output frequency (50Hz or 60Hz). During mains
failure or abnormality, the UPS will transfer to Battery mode and the load is supplied continuously.
The advantage to this is that the output frequency is fixed, which may be a requirement for some
very sensitive loads.
But the disadvantage is the load capacity of UPS will be de-rated to 70% in converter mode.
6.2.2 Set the function
This function can be enabled through the LCD setting whilst in Bypass mode or Standby mode.
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7. Trouble Shooting
If the UPS system does not operate correctly, check the operating information on the LCD display.
Please use the table below to help identify and resolve the problem. If the problem cannot be
rectified please contact your distributor or Borri for assistance.
Problem
Possible Cause
Remedy
No indication or alarm even
when the system is connected
to mains supply
No Input voltage
Check cable condition and
condition of mains socket the
UPS is connected to
Emergency supply period
shorter than nominal value
Batteries not fully charged /
batteries defective
Charge the batteries for at
least 5 – 8 hours and then
check capacity. If the problem
persists, please contact your
distributor or Borri for
assistance
Fan Failure
Alarm Code: 84
Abnormality in fan operation /
fan defective
Check if the fan is running, if
the fan is not operating, please
contact your distributor or
Borri for assistance
Battery Over Voltage
Alarm Code: 16
Battery is over charged
Stop charging the batteries
automatically, after the
battery voltage has returned to
a normal level, and mains is
normal, set batteries to charge
automatically once more
Battery Low
Alarm Code: 12
Battery Voltage is low
Should the alarm sound every
second, it’s recommended the
protected equipment is safely
shutdown.
Charge Fail
Alarm Code: 15
UPS charger is faulty
Please contact your distributor
or Borri for assistance.
Inverter Temperature High
Alarm Code: 86
UPS internal temperature is too
high
Check ventilation to UPS is not
blocked, check the ambient
temperature
Ambient Temperature High
Alarm Code: 82
The ambient temperature is too
high
Check the environment
ventilation, adjust rooms
ventilation settings
Battery Open
Alarm Code: 11
Battery pack is not connected
correctly
Power down the UPS and
disconnect from the mains,
check that connections
between UPS and batteries are
secure, check the battery
breaker is on
Service Battery
Alarm code: 13
Batteries may need to be
replaced/ at end of
recommended service life
Please contact your distributor
or Borri for assistance
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Overload
Alarm Code: 41/42/43
Overload
Check current load, indicated
on the LCD remove non-critical
equipment until load is within
UPS operating parameters.
Site Fail
Alarm Code: 04
Phase and neutral conductor
connections on the UPS are
reversed
EPO Active
Alarm Code: 71
EPO function is enabled
Turn off the EPO switch
Bus fault (low / high /
unbalanced / soft start)
Alarm Code: 22/21/23/25
UPS Internal fault
Please contact your distributor
or Borri for assistance
Inverter fault (low / high / soft
start)
Alarm Code: 33/32/34
UPS Internal fault
Please contact your distributor
or Borri for assistance
Over temperature fault
Alarm Code: 81
UPS System overheating
Check ventilation to UPS is not
blocked, check the ambient
temperature, and adjust room
ventilation where possible.
NTC open
Alarm Code: 87
UPS Internal fault
Please contact your distributor
or Borri for assistance
Inverter Short
Alarm Code: 31
UPS Output short circuit
Remove all protected
equipment and turn off the
UPS. Check whether the UPS
outputs or load are short
circuit. Make sure fault has
cleared and that no internal
faults are present before
switching the UPS back on.
Bus short
Alarm Code: 24
UPS Internal fault
Please contact your distributor
or Borri for assistance
Please have the following information to hand before calling the After-Sales Service Department:
1) Model number, serial number
2) Date on which the problem occurred
3) LCD display information, Buzzer alarm status
4) Mains power condition, load type and capacity, environment temperature, ventilation condition
5) Information of external battery pack if the UPS is “S” model
6) Other information that may assist in the description of the problem
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8. Maintenance
8.1 Operation
The UPS system contains no user-serviceable parts. If the battery service life (3-5 years at 25°C
ambient temperature) has been exceeded, the batteries must be replaced. In the event that you
require new batteries please contact your distributor or Borri for assistance.
8.2 Storage
If the batteries are stored in temperate climatic zones, they should be charged every three months
for 1-2 hours. You should shorten the charging intervals to two months at locations subject to high
temperatures i.e. temperatures exceeding 25°C.
8.3 Battery Replacement
If the battery service life has been exceeded, the batteries must be replaced.
Battery replacement should be performed only by qualified personnel.
It is recommended to isolate the UPS completely from the mains before the replacement. If there is
a battery breaker then turn it off first. Disconnect the battery cable carefully and make sure no
exposed wires can be touched. Reconnect the new batteries to the UPS by following section 5.8.
Then turn on the battery breaker and start the UPS.
If batteries need to be replaced while the UPS is running, make sure the UPS will not shut down
during the replacement. If there is a battery breaker then turn it off first. Disconnect the battery
cable carefully and make sure no exposed wires can be touched. Reconnect the new batteries to the
UPS by following section 5.8. Then turn on the battery breaker and press the ON switch to start the
battery test, check that the battery information is normal.
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9. Technical Data
9.1 Electrical specifications
Input Parameters
Model No.
B400R-010-B (C)
B400R-020-B (C)
B400R-030-B (C)
Phase
1
Frequency
(45-55)/(54-66) Hz
Max Current (A)
7.5
13.5
16
Output Parameters
Power Rating
1kVA/0.9kW
2kVA/1.8kW
3kVA/2.7kW
Voltage
208/220/230/240 (± 1%)
Frequency
50/60 (±0.2) Hz (Battery mode)
Wave form
Sinusoidal
Batteries
Model No.
B400R-010-B
B400R-020-B
B400R-030-B
Number and Type
3 x 12V 7Ah
4 x 12V 9AH
6 x 12V 9Ah
9.2 Operating Environment
Ambient Temperature
0°C to 40°C
Operating Humidity
< 95%
Altitude
< 1000m
Storage Temperature
0°C to 45°C
9.3 Typical backup time (Typical values at 25°C in minutes)
Model No.
100% Load
50% Load
B400R-010-B
5
15
B400R-020-B
3
10
B400R-030-B
3
10
9.4 Dimensions & Weights
Model
B400R-010-B / C
B400R-020-B / C
B400R-030-B / C
UPS Case
Net Weight
(KG)
16.2 / 8.4
19.7 / 9.3
28.6 / 13.2
Dimensions
(mm)
(W x D x H)
440 x 440 x 88 (2U)
440 x 605 x 88 (2U)
EBM Case
Dimensions
(mm)
(W x D x H)
Net Weight
(KG)
6.8
6.8
9.3
Type
36V
48V
72V
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10. Communication Port
10.1 RS-232 and USB communication ports
To establish communication between the UPS and a computer, connect the UPS via one of the
communication ports by using the appropriate communications cable (USB/RS232).
10.2 RS-232 port
The RS-232 port is available for UPS monitoring, control, and firmware updates. To establish
communication between the UPS and a computer, connect one end of the serial communication
cable that comes with the UPS to the RS-232 port on the UPS. Connect the other end of the serial
cable to the RS-232 port on a computer. The cable pins for the RS-232 communication port are
identified in the following table:
Pin
Signal Name
Function
Direction from the UPS
1 Unused
Not Applicable
2
Tx
Transmit to external device
Out 3 Rx
Receive from external device
In 4
Unused
Not Applicable
5
GND
Signal common (tied to chassis)
Not Applicable
6 Unused
Not Applicable
7 Unused
Not Applicable
8 Unused
Not Applicable
9 Unused
Not Applicable
10.3 USB port
The UPS can communicate with a USB-compliant computer by using HID-compatible power
management software. To establish communication between the UPS and a computer, connect the
USB cable that comes with the UPS to the USB port on the UPS and the USB port of a computer.
Note:
Only one of communication ports can be active at any one time. The USB Port has priority
over the RS-232 port. When a communication cable is installed, the power management
software can exchange data with the UPS. The software polls the UPS for detailed
information on the status of the power environment. If a mains fail occurs, the software
initiates the saving of all data and the orderly shutdown of the equipment
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10.4 Installing a Network Management Card (optional)
Each UPS in the B400R range has one available communication bay, which supports the optional
Network Management Card. After you install a Network Management Card, you can connect an
environmental monitoring probe to the UPS.
Note: You do not have to shut down the UPS before you install a communication card.
To install the Network Management Card, complete the following steps:
1) Locate the UPS communication bay.
2) Remove the two screws that secure the communication bay cover to the UPS and save the screws.
3) Insert the Network Management Card into the slot on the UPS.
4) Secure the Network Management Card to the UPS with both screws.
For more information about the Serial Network Management Card, see the Serial Network
Management Card User's Guide.
10.5 Dry Contact port
The UPS incorporates build-in single programmable relay output with potential free contact for
remote alarm indication: Dry out port; and incorporates single signal input: Dry in port. See figure in
the UPS rear panel for the locations of the ports.
The relay output can be configured by LCD setting menu or protocol command, the default output
contact is “Summary Alarm”; the signal input to control UPS On/Off/Maintain bypass status need to
be configured by LCD setting menu or protocol command, the default input contact is “Disable”.
Note: The relay output contact must not be connected to any utility connected circuits. Reinforced
insulation to the utility is required. The relay output contact has a maximum rating of 30Vac/1A and
60VDC / 2A normal values.
The following diagrams show schematic of the dry out/in contacts:
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The following table shows the options for the dry out/in contacts:
Dry Out Signal
Description
Summary Alarm
Activated when any warning occurs
On Battery
Activated when the UPS is operating from batteries
Battery Low
Activates with the batteries low alarm (Alarm Code: 12)
UPS ok
Activated when the UPS has no active alarms or faults
On Bypass
Activated when UPS is operating on Bypass Output
Dry in Signal
Description
Disable
Disable the function
UPS On
One second pulse activated, the UPS turns on when the UPS is not
on inverter. It is the same as a remote button to control the UPS
Status.
UPS off
One second pulse activated, the UPS turns off when the UPS is on
inverter. It is the same as a remote button to control the UPS
Status.
Maintain Bypass
One second pulse activated, the UPS transfers to bypass mode. To
recover the UPS to normal status, first deactivate the signal, and
then the UPS needs to be turned on via manual operation.
Dry Out contact schematic
Dry In contact schematic
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11. Software
Free Software Download – WinPower
Winpower is UPS monitoring software which provides a user-friendly interface to monitor and
control your UPS. This unique software provides safe auto shutdown for multiple computer
systems during a power failure. With this software the user can monitor and control any UPS
on the same LAN regardless of distance from the UPS.
Installation procedure:
1. Go to the website: http://www.borri.co.uk/softwaredownload
2. Choose the operating system you use and follow the instructions described on the website
to download the software.
3. When downloading the required files from the internet, enter the serial No.: S11C1-01220-
0100-478DF2A to initiate installation of the software. When the computer restarts, the
Winpower software will appear as a green plug icon located in the system tray, near the clock.
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Appendix: Rear Panel
The UPS rear panel description table and pictures are shown as below:
No.
Function (B400R 1-3kVA)
1
AC Output
2
EPO / Dry in Communication Port
3
USB Port
4
AC Input
5
Dry Out
6
SNMP Slot
7
RS232
8
Earth Line Port
B400R-010-B (C) & B400R-020-B (C)
B400R-030-B (C)
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The EBM rear panel description table and picture are shown below:
No.
Function (B4BB3, B4BB4 & B4BB5 EBM)
1
Earth Line Port
B4BB3, B4BB4 & B4BB5 EBM
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Borri Ltd
Systems House – Eckington Business Park
Rotherside Road – Eckington
Sheffield – S21 4HL
Tel: +44 01246 431431
Fax: +44 01246 431 444
Email: sales@borri.co.uk
Web: www.borri.co.uk
Borri S.p.A
Via 8 Marzo, 2
52010 Bibbiena (Arezzo)
Italy
Tel: +39 0575 5351
Fax: +39 0575 651 438
Email: info@borri.it
Web: www.borri.it
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