Boost Stylo 3 User Manual

User Guide
[UG template version 16a] [bmu_lg_Stylo3_ug_en_140217_d2]

Table of Contents

Introduction ........................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Set Up Your Phone ............................................................................................................................... 3
Parts and Functions ...................................................................................................................... 3
Battery Use ................................................................................................................................... 5
Insert the Battery ................................................................................................................... 5
Remove the Battery .............................................................................................................. 8
Charge the Battery ................................................................................................................ 9
Nano SIM Card ........................................................................................................................... 10
microSD Card.............................................................................................................................. 13
Insert microSD Card ........................................................................................................... 13
Unmount and Remove the microSD Card .......................................................................... 15
Format microSD Card ......................................................................................................... 16
Turn Your Phone On and Off ...................................................................................................... 17
Use the Touchscreen .................................................................................................................. 18
Activation and Service ................................................................................................................ 21
Complete the Setup Screens ...................................................................................................... 22
Basic Operations ................................................................................................................................. 24
Basics .......................................................................................................................................... 24
Home Screen ...................................................................................................................... 24
Phone Settings Menu.......................................................................................................... 25
Portrait and Landscape Screen Orientation ....................................................................... 25
Capture Screenshots .......................................................................................................... 26
Applications ................................................................................................................................. 26
Preinstalled Apps ................................................................................................................ 27
Fingerprint Recognition ............................................................................................................... 28
Precautions for Fingerprint Recognition ............................................................................. 29
Registering Fingerprints ...................................................................................................... 29
Managing Fingerprints ........................................................................................................ 30
Unlocking the Screen with a Fingerprint ............................................................................. 30
Multi-tasking Feature .................................................................................................................. 31
Multi-Window ...................................................................................................................... 31
TOC i
Overview screen ................................................................................................................. 31
Phone Number ............................................................................................................................ 31
Airplane Mode ............................................................................................................................. 32
Enter Text .................................................................................................................................... 32
Touchscreen Keyboards ..................................................................................................... 32
QWERTY Keyboard ............................................................................................................ 33
Phone Keyboard ................................................................................................................. 34
Tips for Editing Text ............................................................................................................ 35
Google Account .......................................................................................................................... 37
Create a Google Account ................................................................................................... 37
Create an Exchange Account ............................................................................................. 38
Sign into Your Google Account ........................................................................................... 39
Factory Reset Protection .................................................................................................... 39
Google Play Store ....................................................................................................................... 40
Find and Install an App ....................................................................................................... 40
Request a Refund for a Paid App ....................................................................................... 41
Update an App .................................................................................................................... 41
Uninstall an App .................................................................................................................. 41
Get Help with Google Play .................................................................................................. 42
Lock and Unlock Your Screen .................................................................................................... 42
Unlock Your Screen Using the Knock Code Feature ................................................................. 43
Update Your Phone .................................................................................................................... 44
Update Your Phone Software ............................................................................................. 44
Update Your Profile ............................................................................................................. 46
Update Your PRL ................................................................................................................ 46
Your Phone's Home Screen ................................................................................................................ 47
Home Screen Basics .................................................................................................................. 47
Home Screen Layout .......................................................................................................... 47
Extended Home Screens .................................................................................................... 48
Status Bar and Notification Panel ............................................................................................... 48
Status Bar ........................................................................................................................... 48
Notification Panel ................................................................................................................ 50
Customize the Home Screen ...................................................................................................... 51
Change the Wallpaper ........................................................................................................ 51
Add Widgets to the Home Screen ...................................................................................... 52
TOC ii
Add Folders to the Home Screen ....................................................................................... 52
Phone Calls and Voicemail ................................................................................................................. 54
Place and Answer Calls .............................................................................................................. 54
Call Using the Phone Dialer ................................................................................................ 54
Call Emergency Numbers ................................................................................................... 55
Answer Phone Calls ............................................................................................................ 56
In-Call Screen Layout and Operations................................................................................ 57
Place a Call from Contacts ................................................................................................. 58
Call from Call Logs .............................................................................................................. 59
Voicemail ..................................................................................................................................... 59
Voicemail Setup .................................................................................................................. 59
Visual Voicemail Setup ....................................................................................................... 59
Review Visual Voicemail ..................................................................................................... 61
Listen to Multiple Voicemail Messages ............................................................................... 61
Visual Voicemail Options .................................................................................................... 61
Configure Visual Voicemail Settings ................................................................................... 62
Optional Calling Services ............................................................................................................ 63
Caller ID Blocking ............................................................................................................... 64
Call Waiting ......................................................................................................................... 64
Conference Calling ............................................................................................................. 64
Call Forwarding ................................................................................................................... 65
Call Settings Menu ...................................................................................................................... 65
Contacts .............................................................................................................................................. 69
Add a Contact ............................................................................................................................. 69
View Contacts ............................................................................................................................. 70
Contacts Screen Layout .............................................................................................................. 71
Edit a Contact.............................................................................................................................. 72
Delete a Contact ......................................................................................................................... 72
Share a Contact .......................................................................................................................... 72
Import Contacts ........................................................................................................................... 73
Back Up Contacts ....................................................................................................................... 73
Messaging ........................................................................................................................................... 74
Messenger .................................................................................................................................. 74
Send a Text Message ......................................................................................................... 74
TOC iii
Send a Multimedia Message (MMS) ................................................................................... 74
Save and Resume a Draft Message ................................................................................... 75
New Messages Notification ................................................................................................ 76
Manage Message Conversations ....................................................................................... 76
Text and MMS Options ....................................................................................................... 77
Gmail ........................................................................................................................................... 78
Create and Send a Gmail Message .................................................................................... 79
Check Received Gmail Messages ...................................................................................... 79
Use Gmail Labels ................................................................................................................ 80
Archive Gmail Threads ....................................................................................................... 80
Mute Gmail Threads ........................................................................................................... 81
Delete Gmail Threads ......................................................................................................... 81
Search Gmail Messages ..................................................................................................... 81
Report Spam ....................................................................................................................... 81
Add Another Google (Gmail) Account ................................................................................ 82
Switching between Gmail Accounts .................................................................................... 82
Gmail Settings ..................................................................................................................... 82
Internet and Social Networking ........................................................................................................... 84
Data Services General Information (4G LTE and 3G Networks) ................................................ 84
4G LTE ................................................................................................................................ 84
Data Connection Status and Indicators .............................................................................. 85
Chrome Browser ......................................................................................................................... 85
Use the Browser ................................................................................................................. 85
Add a Bookmark ................................................................................................................. 85
View Browser History .......................................................................................................... 86
Open New Browser Tabs .................................................................................................... 86
Browser Settings ................................................................................................................. 86
Facebook .................................................................................................................................... 87
Install the Facebook App on Your Phone ........................................................................... 87
Use Facebook ..................................................................................................................... 87
Twitter ......................................................................................................................................... 87
Install the Twitter App on Your Phone ................................................................................ 88
Tweet on Twitter ................................................................................................................. 88
Duo .............................................................................................................................................. 88
Connectivity ......................................................................................................................................... 89
TOC iv
Transfer Files Between Your Phone and a Computer ................................................................ 89
Wi-Fi ............................................................................................................................................ 90
Turn Wi-Fi On and Connect to a Wireless Network ............................................................ 90
Configure Wi-Fi Settings ..................................................................................................... 91
Disconnect Wi-Fi ................................................................................................................. 91
Wi-Fi Direct ......................................................................................................................... 91
Tethering ..................................................................................................................................... 92
Hotspot ........................................................................................................................................ 92
Bluetooth ..................................................................................................................................... 93
Bluetooth Information .......................................................................................................... 93
Enable the Bluetooth Feature ............................................................................................. 93
Pair Bluetooth Devices........................................................................................................ 94
Connect to a Paired Bluetooth Device ................................................................................ 94
Send Information Using Bluetooth ...................................................................................... 95
Receive Information via Bluetooth ...................................................................................... 96
Content Sharing .......................................................................................................................... 96
Playing Content ................................................................................................................... 96
Sending or Receiving Files ................................................................................................. 96
Using Nearby Devices ........................................................................................................ 97
Camera and Video .............................................................................................................................. 99
Camera Overview ....................................................................................................................... 99
Take Pictures and Record Videos ............................................................................................ 100
Take Pictures .................................................................................................................... 101
Record Videos .................................................................................................................. 101
Take Panoramic Photos.................................................................................................... 101
Zoom In or Out .................................................................................................................. 102
Switching between Cameras .................................................................................................... 102
Selfie Shot ................................................................................................................................. 103
Using the Power/Lock Button ........................................................................................... 103
Gesture Shot ..................................................................................................................... 103
Interval Shot ...................................................................................................................... 104
Gesture View .................................................................................................................... 104
Save as Flipped Image ..................................................................................................... 104
View Pictures and Videos Using Gallery .................................................................................. 104
TOC v
Edit Pictures .............................................................................................................................. 105
Share Pictures and Videos ....................................................................................................... 106
Send Pictures or Videos by Email .................................................................................... 106
Send a Picture or Video by Multimedia Message ............................................................. 107
Send Pictures or Videos Using Bluetooth ......................................................................... 107
Share Pictures or Videos via Additional Apps or Social Media ........................................ 108
Share Videos on YouTube ................................................................................................ 108
Camera Settings ....................................................................................................................... 109
Switch Cameras ................................................................................................................ 109
Set Camera Functions ...................................................................................................... 109
Productivity ........................................................................................................................................ 110
Google Calendar ....................................................................................................................... 110
Add an Event to the Calendar ........................................................................................... 110
Add Reminders in the Calendar ........................................................................................ 111
Create a Goal in the Calendar .......................................................................................... 111
Edit Calendar Events, Reminders, or Goals ..................................................................... 112
Delete Calendar Events, Reminders, or Goals ................................................................. 112
Quickly Hide or Show Events ........................................................................................... 112
Calendar Settings ............................................................................................................. 112
Using the Stylus Pen ................................................................................................................. 113
Navigation Apps ........................................................................................................................ 113
Google Maps ..................................................................................................................... 114
Scout ................................................................................................................................. 114
Google Search .......................................................................................................................... 115
Use Google Search ........................................................................................................... 115
Use Google Voice Search ................................................................................................ 115
Calculator .................................................................................................................................. 116
Clock ......................................................................................................................................... 117
Set Alarms ........................................................................................................................ 117
Additional Clock Features ................................................................................................. 117
Capture+ ................................................................................................................................... 119
QuickMemo+ ............................................................................................................................. 120
File Manager ............................................................................................................................. 120
Voice Recorder ......................................................................................................................... 120
Uninstalled Apps ....................................................................................................................... 121
TOC vi
Entertainment and Activities ............................................................................................................. 122
Google Play Music App ............................................................................................................. 122
Play Music with Google Play ............................................................................................ 122
Google Play Music Screen Layout .................................................................................... 123
Create Playlists in Google Play Music .............................................................................. 124
YouTube .................................................................................................................................... 125
View YouTube Videos....................................................................................................... 125
Post a Video to YouTube .................................................................................................. 125
Networks Settings ............................................................................................................................. 127
Basic Settings ........................................................................................................................... 127
Airplane Mode ........................................................................................................................... 128
Wi-Fi Settings ............................................................................................................................ 128
Bluetooth Settings ..................................................................................................................... 128
Mobile Data Settings ................................................................................................................. 128
Call Settings .............................................................................................................................. 129
Share & Connect ....................................................................................................................... 129
Tethering ................................................................................................................................... 129
More .......................................................................................................................................... 130
Roaming Settings ...................................................................................................................... 131
Virtual Private Networks (VPN) ................................................................................................. 133
Prepare Your Phone for VPN Connection ........................................................................ 133
Set Up Secure Credential Storage ................................................................................... 133
Add a VPN Connection ..................................................................................................... 133
Connect to or Disconnect From a VPN............................................................................. 133
Sound Settings .................................................................................................................................. 135
Sound Profile............................................................................................................................. 136
Volume ...................................................................................................................................... 136
Ringtone .................................................................................................................................... 136
Ringtone ID ............................................................................................................................... 137
Sound with Vibration ................................................................................................................. 137
Vibrate Type .............................................................................................................................. 137
Do Not Disturb .......................................................................................................................... 137
Lock Screen .............................................................................................................................. 138
Apps .......................................................................................................................................... 138
TOC vii
Notification LED ........................................................................................................................ 138
More .......................................................................................................................................... 138
Display Settings ................................................................................................................................ 140
Home Screen ............................................................................................................................ 141
Lock Screen .............................................................................................................................. 142
Theme ....................................................................................................................................... 145
Home Touch Buttons ................................................................................................................ 145
Font Type .................................................................................................................................. 145
Font Size ................................................................................................................................... 145
Bold Text ................................................................................................................................... 145
Brightness ................................................................................................................................. 146
Comfort View............................................................................................................................. 146
Auto-Rotate Screen .................................................................................................................. 146
Screen Timeout ......................................................................................................................... 146
More .......................................................................................................................................... 147
General Settings ............................................................................................................................... 148
Language & Keyboard .............................................................................................................. 149
Location ..................................................................................................................................... 149
Accounts & Sync ....................................................................................................................... 150
Accessibility............................................................................................................................... 150
Shortcut Keys ............................................................................................................................ 152
Google Services ........................................................................................................................ 153
Fingerprints & Security .............................................................................................................. 153
Pen ............................................................................................................................................ 154
Date & Time .............................................................................................................................. 155
Storage ...................................................................................................................................... 155
Battery & Power Saving ............................................................................................................ 155
Memory ..................................................................................................................................... 155
System Updates ........................................................................................................................ 156
Apps .......................................................................................................................................... 156
Backup & Reset ........................................................................................................................ 156
About Phone ............................................................................................................................. 157
For Assistance .................................................................................................................................. 160
Troubleshooting ........................................................................................................................ 160
TOC viii
Boost Account Information and Help ........................................................................................ 161
Manage Your Account ...................................................................................................... 161
Re-Boost ........................................................................................................................... 162
Anti-Theft Guide ........................................................................................................................ 163
Copyright Information ................................................................................................................ 163
TOC ix
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new LG Stylo 3. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Important Information booklet that was packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping the
Home key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDXC™ card is referred to as an "SD Card" or a "memory card."
Introduction 2
Part
Description
Proximity/Ambient Light Sensor
Senses proximity towards other objects (such as your head) so that touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective case not authorized by LG.
The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.
LED Light
Flashes to show some notifications according to your settings.

Set Up Your Phone

The following topics give you all the information you need to set up your phone and wireless service for the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phones primary external features and buttons.
Set Up Your Phone 3
Touchscreen
Displays all the information needed to operate your phone, such as the applications, call status, the Contacts list, the date and time, and the signal and battery strength.
Back Key
Returns to the previous screen. It also closes pop-up display items such as menus and dialog boxes.
Microphone
Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos.
Home Key
Returns to the home screen. If you're already viewing one of extension canvases, it opens the central home screen. Touch and hold to access Google Now.
Overview Key
Allows you to access recently-used apps. While using an app, touch and hold to use two apps at the same time with the Multi­Window feature.
Front-Facing Camera Lens
Allows you to take pictures and videos of yourself. Also lets you participate in video chats.
Earpiece
Lets you hear the caller and automated prompts.
Back-Facing Camera Lens
Lets you take pictures and record videos.
Stylus Pen
You can use the stylus pen to input commands. Supported apps will allow you to write or draw with the stylus pen.
Power/Lock Button with Fingerprint Sensor
Locks the screen. Press and hold to open the phone options menu for the following options: Power off, Power off and restart, and Turn on/off Airplane mode. Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint Recognition for details. Place your finger on the button to take selfies using the front camera. Double-tap, then hold to take a screenshot.
Speaker
Lets you hear the different ringers and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Charger/Accessory Port
Allows you to connect the phone charger or an optional USB cable.
3.5mm Headset Jack
Allows you to plug in a headset for convenient, hands-free conversations.
Volume Buttons
Allows you to adjust the ringer and media volumes, or to adjust the in-call volume during a call.
Set Up Your Phone 4
Flash
Helps you take pictures and video in dim lighting.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Battery Use

The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.

Insert the Battery

Follow these instructions to insert your phone’s battery safely and properly.
Set Up Your Phone 5
1. Remove the back cover.
Lift gently in the direction shown.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Set Up Your Phone 6
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Set Up Your Phone 7

Remove the Battery

Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery.
1. Remove the back cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
Set Up Your Phone 8

Charge the Battery

Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 25 hours of continuous digital talk time.
You can charge your phone’s battery using either the included AC adapter or via a USB connection with your computer.
Charge Using the AC Adapter
1. Plug the USB cable into the charger/accessory port at the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet. The indicator light illuminates when charging starts. The light goes off when the battery is fully
charged. Fully charging a battery may take up to four hours.
4. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
Note: Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
Set Up Your Phone 9
1. Insert the small end of the USB cable into the charger/accessory port at the bottom of your phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

Nano SIM Card

The Nano SIM card is an IC (Integrated Circuit) card containing phone number and other customer information.
Handling the Nano SIM Card
Keep the following in mind when handling a Nano SIM card.
Customer is responsible for any damage caused by inserting Nano SIM card in another-brand IC card reader, etc. Boost is not responsible in such case.
Always keep the IC chip clean.
Wipe clean with a dry, soft cloth.
Avoid applying labels. May damage the Nano SIM card.
See instructions included with the Nano SIM card for handling.
The Nano SIM card is the property of Boost.
The Nano SIM card is replaceable (at cost) in case of loss/damage.
Return the Nano SIM card to Boost when cancelling your subscription.
Returned Nano SIM cards are recycled for environmental purposes.
Note that Nano SIM card specifications and performance may change without notice.
It is recommended that you keep a separate copy of information that is stored on the Nano SIM
card. Boost is not responsible for damages from stored information that is lost.
Always follow emergency procedures to suspend service if your Nano SIM card or phone (Nano SIM card inserted) is lost/stolen. For details, contact Customer Service.
Always power off the phone before inserting/removing a Nano SIM card.
Set Up Your Phone 10
Insert Nano SIM Card
Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting a Nano SIM card.
1. Remove the back cover.
Lift gently in the direction shown.
Set Up Your Phone 11
2. Insert the Nano SIM card.
Insert gently with gold IC chip facing downward.
3. Insert the battery.
Set Up Your Phone 12
4. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.

microSD Card

Your phone supports the use of an optional microSD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
microSD card Cautions
Data: Information stored on the microSD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Boost is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data. Handling microSD card: Use/store microSD cards away from the reach of infants. May cause
choking if swallowed.

Insert microSD Card

Follow these steps to insert an optional microSD card (not included). Make sure to power your phone off before inserting or removing a microSD card.
Set Up Your Phone 13
1. Remove the back cover.
Lift gently in the direction shown.
2. Insert the microSD card.
Insert the microSD card all the way gently without bending and with the terminals facing down.  Insert only microSD cards.
Set Up Your Phone 14
3. Insert the battery.
4. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.

Unmount and Remove the microSD Card

Follow these instructions to unmount and remove a microSD card. Always unmount the microSD card before removing it from your phone, and always power the phone off before inserting or removing a microSD card.
Set Up Your Phone 15
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap .
The status of the SD card changes from Ejecting to Ejected. The card is now unmounted.
4. Press and hold the Power/Lock Button button and then tap Power Off > POWER OFF to turn off your phone.
5. Remove the back cover.
Lift gently in the direction shown.
6. Remove the battery.
7. Slide the microSD card out of the slot to remove it.
8. Insert the battery and replace the back cover. (See Insert the Battery.)

Format microSD Card

When you insert an optional microSD card for the first time, it is recommended that you format it on your phone.
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap SD card.
4. Tap > Storage settings.
Set Up Your Phone 16
5. Tap Format > FORMAT.
All data on the microSD card is erased, and the card is formatted for use on your phone.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
Press and hold the Power/Lock Button.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Select Screen Lock for information about using the
screen lock.
The first time you turn the phone on, you will see the setup screens. See Complete the Setup
Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Tap Power off to turn the phone off.
3. Tap POWER OFF to confirm.
Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging).
Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off.
Set Up Your Phone 17

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons by simply tapping or touching them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Set Up Your Phone 18
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Set Up Your Phone 19
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard.
Note: The Auto-rotate switch needs to be selected for the screen orientation to automatically change. Tap
> Tools > Settings > Display tab > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notifications Window. Drag the status bar down and tap Rotation to select or deselect the option.
Set Up Your Phone 20
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activation and Service

Before using your phone, you must set up your service with Boost Mobile. You will need your phone‘s
serial number (MEID), printed on the label on your phone's packaging. For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com and click Activate Your Phone.
2. Choose an activation option and click Next.
3. When prompted, enter the serial number (MEID) printed on the label on your phone's packaging.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you‘ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone.
Set Up Your Phone 21
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
Tap > Tools > Settings > General tab > Activate this device.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see an Accessibility message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. On the configuration screen, touch NEXT to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Language Selection - Select a desired language.  Set internet connection - If prompted, follow the prompts to sign in to an available Wi-Fi®
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Google Account - Sign in or set up a Google Account.  Name - Add your name to personalize some apps.  Add your fingerprint - Prevent others from using this phone without your permission by
activating device protection features.
Google services - Read all of the information for the available Google Services and, if you
agree, tap NEXT. Otherwise, uncheck the options and tap NEXT.
Help apps find your location - Helps apps determine location. This means sending anonymous location to Google, even when no apps are running. Tap Learn more for additional information.
Improve location accuracy - Allows apps and services to scan for Wi-Fi networks even when Wi-Fi is off.
Help improve your Android experience - Allows your device to send diagnostic and usage data to Google automatically. Tap Learn more for additional information.
Legal documents - Read all of the information about legal documents.
Set Up Your Phone 22
EULA (End-User License Agreement) - Read the End-User License Agreement and tap the I agree check box if you agree to the terms.
Low power location estimation - Read the Low power location estimation information and tap the I agree check box if you agree to the terms.
3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic touch menu navigation, view tutorials, or just get started.
Set Up Your Phone 23

Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen

Most of your phone’s operations originate from the home screen.
From any screen, tap the Home key to display the home screen.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
Tap Back to return to the previous screen.
Menu Operations
You can display options menus using the menu key, any app-specific menu icon, or by tapping and holding a screen area, depending on your current app.
Tap to view available settings and options.
Recent Applications
You can display a list of recently used applications using the Overview key.
Basic Operations 24
Tap Overview to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.
Tap > Tools > Settings . or
Drag the status bar down and tap > Settings .
For more information, see Settings.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Rotation / to turn the option on or off. You may need to scroll left or right to see the Screen rotation option.
Note: You can also set the rotation option from the main settings menu. Tap > Tools > Settings
> Display tab > Auto-rotate screen.
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Capture Screenshots

You can use your phone’s power and volume buttons to capture screenshots.
Press and hold the Power/Lock Button and Volume Down Button at the same time to capture
a screenshot of the current screen. – or – Tap the Power/Lock Button once, then immediately press and hold it after.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. Tap > Gallery .

Applications

All installed apps can be accessed and launched from the home screen.
1. Tap .
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App
Function/Service
Google
Access the Google applications.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet.
Contacts
Displays the Contacts that can be synchronized with your phone from either your Google or Outlook account. Contacts can only be synched to a managed account.
Emergency Alert
Provides access to your emergency messages and its settings.
Gallery
Displays a Gallery of camera images and video saved on your phone.
Management
Access power and storage space management apps.
Messenger
Provides access to your text and multimedia messages.
2. Tap an app icon to launch the corresponding application.
The application opens.

Preinstalled Apps

The following table outlines the primary apps that have been preinstalled on your phone.
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Phone
Access the dial pad to make calls.
Play Store
Browse, search for, and download applications from the Google Play Store app.
QuickMemo+
Allows you to take screen shots and write a memo using the images.
LG SmartWorld
Launches the LG SmartWorld app.
Tools
Access the File Manager, Calculator, Voice Recorder, Downloads applications, and more.
Voicemail
Use Visual Voicemail for a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first.
Boost 411
Boost 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
Boost Music
Discover millions of DRM-free music tracks, ringtones, and ringback tones from Boost’s official music store and player.
boostTV
Watch live and on demand entertainment from popular broadcast and cable networks, news channels and primetime TV shows.
Boost Zone
Stay connected to all the latest news and information from Boost. Included here are news, feedback, featured applications and tips/tricks for your device.

Fingerprint Recognition

You must register your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases:
To unlock the screen
To view the locked content in the Gallery or QuickMemo+.
To confirm a purchase by signing in to an app or identifying yourself with your fingerprint.
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Note: Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.

Precautions for Fingerprint Recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.
The devices Power/Lock Button has a fingerprint sensor. Ensure that the Power/Lock Button is not damaged by a metallic object, such as coin or key.
When water, dust or other foreign substance is on the Power/Lock Button or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.
A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.
If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the Power/Lock Button.
Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering Fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.
1. Tap > Tools > Settings > General tab > Fingerprints & security > Fingerprints.
Note: This feature is available when the secured lock is activated. Lock the device with Knock Code, Pattern, PIN Password and more. If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Select Screen Lock for details.
2. Locate the Power/Lock Button on the back of the device and gently put your finger on it to register the fingerprint.
Note: Gently press the Power/Lock Button so that the sensor can recognize your fingerprint. If you press the Power/Lock Button with an excessive force, the screen lock function may start or the screen may be turned off. Ensure that your fingertip covers the entire surface of the sensor of the Power/Lock Button.
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3. Follow the on-screen instructions. Repeat scanning the fingerprint by moving your finger little by little until the fingerprint
registers.
4. When the fingerprint registration is done, tap OK. Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the
corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing Fingerprints

You can edit or delete registered fingerprints.
1. Tap > Tools > Settings > General tab > Fingerprints & security > Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it.
To delete it, tap .

Unlocking the Screen with a Fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:
1. Tap > Tools > Settings > General tab > Fingerprints & security > Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.  Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is
set.
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Multi-tasking Feature

You can use two apps at the same time by separating the screen into multiple windows.

Multi-Window

While using an app, touch and hold from the Home touch buttons, then select an app from the recently-used apps list.
You can use two apps at the same time.
To stop the Multi-Window feature, touch and hold .
Note: The Multi-Window feature is not supported by some apps, including downloaded apps.

Overview screen

The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap on the Home touch buttons.
Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window feature. You can also tap at the top of each app preview.

Phone Number

Follow the instructions below to display your phone’s wireless phone number.
1. Tap > Tools > Settings > General tab.
2. Tap About phone.
3. Tap Status.
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You will see the number listed under My phone number.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that dont require a signal or data.
To turn on airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn on Airplane mode > TURN ON.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap Airplane mode > TURN ON.
To turn off airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn off Airplane mode.
Your phones wireless connection features are now restored.
Tip: You can also turn off airplane mode through the status bar menu. Drag the status bar down and tap Airplane mode .

Enter Text

You can type on your phone using one of the available touchscreen keyboards or Google voice typing.

Touchscreen Keyboards

Your phone offers you a choice of touchscreen keyboards for entering text. The keyboard appears automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode.
The methods available include:
Google voice typing allows to use Google voice recognition to convert speech to text.
LG Keyboard allows you to use a LG keyboard to enter text.
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.
To change the keyboard:
1. From any screen where you can enter text, tap the input field to reveal the keyboard.
2. Drag the status bar down and tap Change keyboard.
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QWERTY Keyboard

You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when you tap an available text entry field.
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Phone Keyboard

When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For example, tap once for a, twice for b, or three times for c."
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Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap > SELECT ALL in the context menu. To cancel the selection, simply tap unselected text or empty area.
3. Tap CUT or COPY in the context menu.
4. Place the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap PASTE. The text that you pasted also remains in the phone's memory (temporarily), so you can paste that same text in another location.
Move Cursor Using the Space Bar
Touch and hold the space bar and slide your finger to the left or right to move the cursor.
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Split Keyboard Using Gesture
The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them outwards in opposite directions.
To change the keyboard height:
1. Tap > Keyboard height and layout > Keyboard height.
2. Drag the blue bar to adjust the keyboard height.
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To change the bottom row keys:
1. Tap > Tools > Settings > General tab > Language & keyboard > LG Keyboard > Keyboard height and layout > QWERTY keyboard layout.
2. Drag to add or delete keys or change the order. To change to another character on the visible key, tap the key and choose the desired character that you want displayed.
Note: This function does not support some languages.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, Duo, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

You must create and/or sign into a Google Account to use Gmail, DuoTM, Google CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to download applications from the Google Play Store app to sync your data (if applicable) with the Google servers, and to take advantage of any other available Google services on your phone.
If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise account
through your company or other organization, your IT department may have special instructions on how to sign into that account.
Create a Google Account Online
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, tap or click Sign in > Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the new email to both confirm and activate your new account.
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Create a Google Account Using Your Phone
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT > Google.
2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may include:
Enter your First name and Last name.  Enter a desired Username.  Enter and reenter a password.  Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.
On the Finish account screen, select your Web history and additional Google Play options.  Enter the letters from the Authenticating screen.  After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.

Create an Exchange Account

If you synchronize your phone with your Exchange account, you can read, manage, and send email in the same easy way as with a Gmail Account.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT > Exchange.
2. Enter the EMAIL ADDRESS and tap NEXT.
3. Enter the PASSWORD and then tap NEXT.
4. Follow the onscreen prompts to configure options for the account.
5. Enter an account name and a display name and tap NEXT to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
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Sign into Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT > Google.
2. Enter a Google Account and tap NEXT.
Note: If you do not already have a Google Account, tap Or create a new account and follow the on­screen prompts to create your new account.
3. Enter your Password and tap NEXT.
4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and tap NEXT.
5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT.
Your phone then communicates with the Google servers to confirm your information.

Factory Reset Protection

When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to LG or any other service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. No further action is necessary to turn on FRP.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. Tap > Tools > Settings > General tab > Accounts & sync > Google.
2. Tap a Google account.
3. Tap > Remove account > REMOVE.
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Google Play Store

Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Chrome Browser and Sign into Your
Google Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Boost is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. Tap > Play Store .
2. Browse for an application. Once you have decided on one, tap it to view its details.
3. Read the application descriptions and comments.
4. Tap INSTALL (for free applications) or the price button (for paid applications).
Warning: Use caution with applications which request access to any personal data, functions, or significant amounts of data usage times.
5. Check the progress of the current download by opening the Notifications Panel.
6. You will be notified when the item is downloaded and installed on your phone.
7. On the Play Store screen, tap > My apps & games, tap the installed application in the list, and then tap OPEN.
Purchasing Applications
Purchase apps at your own risk. Boost is not responsible for any harm to you or third parties resulting from the use of purchased applications.
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Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. Tap > Play Store .
2. Tap > My apps & games.
3. Tap the app to uninstall for a refund.
The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm.
Your app is uninstalled and the charge is canceled.

Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Update an App Directly
1. Tap > Play Store .
2. Tap > My apps & games.
3. Tap the app you want to update, and then tap UPDATE > CONTINUE.
The app update is downloaded and installed.
Set Automatic App Updates
1. Tap > Play Store .
2. Tap > Settings.
3. Tap Auto-update apps and select an option.
The app is set to update automatically whenever an update becomes available (depending on
your settings).
Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap > Play Store .
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2. Tap > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone.

Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. Tap > Play Store .
2. Tap > Help & feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
The lock screen appears.
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2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Select Screen Lock.

Unlock Your Screen Using the Knock Code Feature

The Knock Code feature allows you to create your own unlock code using a combination of knocks (or taps) on the screen.
To activate the Knock Code feature:
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Select screen lock > Knock Code.
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4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.
To unlock the phone using Knock Code:
While the screen is off, tap the same sequence you established anywhere on the screen. The home screen will be accessed directly.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Settings > General tab > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software

You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
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Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > Tools > Settings > General tab > Accounts & sync.
2. Tap the Auto-sync data option to enable the feature. If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
whenever a change is made.
If the Auto-sync option is off, tap the sync icon within the account field to reveal the account’s
synchronization settings screen.
3. Select an account and then tap > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. Tap > Tools > Settings > General tab > Accounts & sync > Microsoft Exchange.
2. Select an account and then tap > Sync now to sync your Microsoft Exchange account information.
Toggle the onscreen buttons to manually synchronize the desired parameters (Contacts or
Calendar).
To restore your Google apps following the update:
1. Tap > Play Store .
2. Tap > My apps & games > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process. Tap > Tools > Settings > General tab > Storage > .
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. Tap > Tools > Settings > General tab > System updates.
2. Tap Update LG software > CHECK FOR UPDATE.
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Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and follow the onscreen instructions.
The downloading icon appears within the status bar to indicate the phone is downloading the
necessary files.
5. Tap Restart and install to complete the process.
Confirm Your Current Phone Software
1. Tap > Tools > Settings > General tab > About phone.
2. Tap Software info.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
1. Tap > Tools > Settings > General tab > System updates > Update profile.
2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.

Update Your PRL

This option allows you to download and update the PRL (preferred roaming list) automatically.
1. Tap > Tools > Settings > General tab > System updates > Update PRL.
2. Follow the onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.
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Item
Description
Notifications
Displays your current notifications.
Phone App
Tap to open the dial pad. Also provides additional tabs to access Call logs, Contacts, and Groups.
Back Key
Tap to return to the previous screen.
Home Key
Tap to display the main home screen.
Overview Key
Tap to access a list of your most recently-used apps. Touch and hold while using an app to use the Multi-window feature.

Your Phone's Home Screen

The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notifications window.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
Your Phone's Home Screen 47
Application Icons
Tap an icon (application, folder, etc.) to open and use it.

Status Bar

Shows device status information including the time, signal strength, battery status, and notification icons.
Icon
Status
Bluetooth® active
GPS active
Wi-Fi active
Downloading

Extended Home Screens

In addition to the main home screen, your phone features extended home screens provide more space for adding icons, widgets, and more. Swipe across the screen to move from the main screen to an extended screen. The small circles above the primary shortcuts let you know your current screen position.
Tap the Home Key to display the main home screen.
To go directly to a particular screen:
Swipe left and right to access additional home screen panels.
Tap the location dots near the bottom of the home screen to move to the selected panel.

Status Bar and Notification Panel

Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Your Phone's Home Screen 48
Vibrate
Network (full signal)
Network (roaming)
4G LTE data service
3G (data service)
Airplane mode
Sync active
Alarm set
Battery (charging)
Battery (full charge)
Icon
Notification
Missed call
New voicemail
New email
New Gmail
New text or MMS message
New Boost Zone message
Event
Main Notification Icons
Your Phone's Home Screen 49
USB connection
Warning
Update available
Update downloading
Update successful
Keyboard active
More notifications available (pull down to view)
Note: Additional notification icons may appear. All notifications may be accessed through the notification panel.

Notification Panel

Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notification Panel
Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
Slide the notification panel up. (Slide your finger up from the bottom of the screen.) or
Tap Back to close the notification panel.
Your Phone's Home Screen 50
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.

Customize the Home Screen

Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
Deleting Widgets: From home, touch and hold an item and then drag it to Remove .
Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers, Widgets, and home screen settings.

Change the Wallpaper

Select and assign your phone’s background wallpaper.
1. Tap > Tools > Settings > Display tab > Home screen/Lock screen > Wallpaper.
2. Tap an option to select the wallpaper.
Home screen to set the background wallpaper for your home screen. Select from Gallery,
Wallpaper gallery, Live wallpapers, and Photos.
Lock screen to set the wallpaper for your phone’s lock screen. Select from Wallpaper
gallery or Gallery.
3. Select a wallpaper and tap OK or SET WALLPAPER.
Your Phone's Home Screen 51
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap OK.
Note: If you select Live Wallpapers, before you tap Set wallpaper, you can tap Settings to select custom animation settings, etc., for the live wallpaper.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and email accounts, and many others.
1. Tap , touch and hold an empty space, and then tap Widgets.
The widget list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.
1. Tap , touch and hold a shortcut you want to place in a folder and drag it over another icon you want to place in the folder. Then release it.
A new folder is created.
2. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. Tap , tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap OK.
Your Phone's Home Screen 52
Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls
and maintaining contacts, to text messages, email, Internet, and international services.
53

Phone Calls and Voicemail

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
Adjusting Call Volume: Press the Volume Buttons during the call.
Troubleshooting
Issue: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Issue: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer

The most "traditional" way to place a call is by using the phone's dialer screen.
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1. Tap > Phone > Dial tab.
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
You can open other applications during a call. The will appear in the status bar while the
call is underway.
Press the Volume Up/Down Buttons to adjust the call volume.  Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,
and for other options, as described in In-Call Screen Layout and Operations.
3. Tap to end the call.
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the call entry and tap .
You can also make calls from your Contacts list and from the Call logs.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, tap Emergency call.
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. Tap > Phone > Dial tab.
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
1. When a call arrives, drag in any direction to answer it.
2. To end the call, tap .
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
Press the Volume Down Button.
Place the phone face down on a level surface.
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Reject an Incoming Call
When a call arrives, drag in any direction to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Decline with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
> Call settings > Call blocking & Decline with message > Decline with message and
edit or create the reject messages.

In-Call Screen Layout and Operations

While you’re on a call, you will see a number of onscreen options. Tap an option to select it.
In-Call Screen Layout
Tap options to activate them during a call.
Add call to initiate a 3-way call.
End to end the current call.
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Dialpad to display the dialpad to enter additional numbers, for example, an extension or access code.
For example: When you call your banks 800 number, use your dialpad to enter your account
number and PIN.
Speaker to route the phones audio through the speaker (On) or through the earpiece (Off).
Activate the speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the volume buttons.)
Deactivate the speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
Mute to mute the microphone during an active call. Tap again to unmute the microphone.
Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the
phones audio through a connected Bluetooth headset (On) or through the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker and shows ( ).
Tap during a call to display a list of additional in-call features:
Contacts: Display your contacts list.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.
1. Tap > Phone to display the phone app.
2. Tap the Contacts tab to display the Contacts list.
3. Tap a contact.
4. Tap Call next to the number you want to call.
5. To end the call, tap .
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Call from Call Logs

The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Tap > Phone to display the phone app.
2. Tap the Call logs tab to display the Call logs list.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
5. To end the call, tap .

Voicemail

The following topics describe how to set up and use your phone's voicemail and visual voicemail features.

Voicemail Setup

You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Tap > Phone > Dial tab.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Important: Voicemail passcode – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Visual Voicemail Setup

This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
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Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail.
1. Tap > Voicemail .
You’ll see a Welcome to Visual Voicemail screen.
2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.
3. At the end of the welcome screens, you'll come to a Personalize your voicemail prompt.
4. Tap PERSONALIZE and follow the system prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.
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Important: Voicemail passcode – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > Voicemail .
You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap Menu > Help > Visual Voicemail Menu.

Listen to Multiple Voicemail Messages

When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.

Visual Voicemail Options

Use the following options to access and configure your Visual Voicemail options.
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1. Tap > Voicemail .
2. From this initial screen, you can:
Tap to view the voicemail messages in other folder: Inbox, Sent, Archive, and Trash.
Tap to access New Voice SMS, New Avatar message, Search, Upgrade to Premium,
Store, Help, and Settings.

Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. Tap > Voicemail .
2. Tap > Settings and select from the following: Avatar
Disable Avatar to disable Avatar compose features and content store.
Avatar Facebook ad signature to enable avatar advertising signature when posting on
Facebook.
SMS delivery to allow sending SMS message to recipients who do not have Avatar capability.
Display
Themes to choose the type of theme used for the application.
Display name to enter a name to identify yourself to people when replying or forwarding
messages.
Help/Info to see the visual voicemail help.  Preferences
Manage subscription to subscribe and unsubscribe from the visual voicemail premium monthly subscription service. This may take a minute.
Auto forward to email to send a copy of new messages to an email address of your choice.
Personalize voicemail to change your voicemail greeting for incoming calls and update password.
Transcription language to choose the transcription language (if available).
Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
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Mobile advertising preferences to manage participation in the Mobile Advertising Program, including enabling bonus app features.
Disable ads to control whether ads are displayed inside Voicemail.
Transcriptions displayed to transcribe Voicemails from voice to text.
Enable/Disable Free Trials to opt in or out of future free trials.
SMS delivery of voice message to allow voice message delivery via SMS to recipients
who do not always have VoiceSMS capability.
Sound
Notifications to determine how you are notified of new voicemails. Set the notification sound and vibrate option.
Speakerphone to automatically turn the speaker on or off.
Updates to search for an upgrade to your Visual message software.  About Voicemail to view build information about the current visual voicemail application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. Tap > Voicemail .
2. Tap > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
1. Tap > Voicemail .
2. Tap > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
4. Tap OK to save your information.

Optional Calling Services

The following topics outline additional voice-related services available with your phone, including call services and more.
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Caller ID Blocking

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. Tap > Phone > Dial tab .
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Boost Customer Service.

Call Waiting

When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you’re on a call:
Swipe in any direction. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
Tap Swap calls.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end the call.

Conference Calling

With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the dial pad screen, enter a number and tap (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Logs or Contacts).
This puts the first caller on hold and dials the second number.
3. When you’re connected to the second party, tap Merge calls. Your conference call is now in session.
4. To end the three-way call, tap .
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Setting
Description
Decline with message
under Call blocking & Decline with message
You can send out a text message when you want to ignore an incoming call and respond to the caller with a text instead. You can add or edit quick messages.
Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Tap > Phone > Dial tab.
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Tap > Phone > Dial tab.
2. Tap .
3. Tap .
You will hear a tone to confirm the deactivation.

Call Settings Menu

Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Overview
Use the Call Settings menu to adjust the following settings:
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Blocked numbers
under Call blocking & Decline with message
You can set call rejections and manage the reject list.
Digit filter
under Call blocking & Decline with message
Block calls based on the starting or ending digits in their number.
Private numbers
under Call blocking & Decline with message
You can set call rejections from a private number.
End calls with the Power key
under Answer and end calls
You can set the phone to end calls with the Power/Lock Button.
Auto answer
under Answer and end calls
Allows you to set the time before a connected hands-free device automatically answers an incoming call.
Incoming voice call pop-up
under More
Activate to display the incoming call pop-up when using an application.
Vibrate when call ends
Under More
Activate to vibrate when a call ends.
Smart dialing
under More
Activate to make a call to the U.S. from abroad without entering the national code. Touch and hold or tap the contact.
Silence incoming calls
under More > Gestures
You can set the phone to silence incoming calls by just flipping the phone.
Save unknown numbers
under More
You can set the phone to save the phone numbers not saved in Contacts yet.
Proximity Sensor
under More
When receiving and making calls, this sensor automatically turns the backlight off and locks the touch keypad by sensing when the phone is near your ear. This extends battery life and prevents the touch keypad from activating unintentionally during calls.
TTY mode
under More
A TTY (also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it is compatible with digital cell phones. Your phone and TTY phone will connect via a special cable that plugs into your phone's headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable.
Phone Calls and Voicemail 66
Hearing aids
under More
Tap to turn on hearing aid compatibility.
Use the Call Settings Menu
1. Tap > Phone .
The phone app opens.
2. Tap > Call settings.
The call settings menu appears.
3. Configure your options.
Tap a menu item to display its options.  Select your options and follow the prompts to set them.
Your call settings options are set.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off:
1. Tap > Phone > Dial tab.
2. Tap > Call settings > More > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
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Warning: 9-1-1 Emergency Calling – It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
Phone Calls and Voicemail 68

Contacts

The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your friends from compatible social networking applications.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Boost is not responsible for any damages from lost or changed contacts.

Add a Contact

You can add contacts on your phone and synchronize them with the contacts in your Google Account, Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts to create a single entry. You can also manage that process manually.
1. Tap > Contacts .
2. Tap to add a contact.
3. Tap a destination type, Phone contact or Google (if available).
4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID.
5. Tap the Name field and enter a name for your contact.
6. Tap the Phone field and enter a phone number.
7. Enter any additional information you may want to save and when you're finished tap SAVE.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
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1. Tap > Phone .
2. Enter a phone number.
3. To add the number to an existing contact, tap Update contact. To add a new contact, tap Create contact.
For an existing contact, tap the contact name and select a number type for the new number.  For a new contact, enter the name and any additional information.
4. Tap SAVE.
The contact is added.

View Contacts

View a contact’s details by displaying a contact entry.
1. Tap > Contacts .
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Item
Description
Groups tab
Show contact groups.
Contacts tab
Show all contacts.
Contact
Tap to show a contact’s details.
2. Tap a contact to view its details.

Contacts Screen Layout

The following illustration show’s your Contacts app layout and describes the various features.
Contacts 71
Image
Tap to show a thumbnail of the contact entry. Tap an icon to place a call, send a message, etc.
Search
Search contacts.
Index
Browse contacts by letter.
Add new
Add a new contact.

Edit a Contact

Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
1. Tap > Contacts .
2. Tap the contact to view its details.
3. Tap Edit .
4. Tap any field you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as Home, Work, etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.

Delete a Contact

You can delete a contact from the contacts details page.
1. Tap > Contacts .
2. Tap a contact to view its details.
3. Tap .
4. Tap DELETE.
Tip: You can also touch and hold the contact from the contact list and then tap Delete contact > DELETE.

Share a Contact

You can share contacts with others by sending as vCard files.
1. Tap > Contacts .
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2. Tap > Share.
3. Tap the contacts you want to share, then tap SHARE.
4. Choose the method for sending.

Import Contacts

You can import contacts from your internal storage directly to your Contacts application.
1. Copy the vCard files to your phone from your computer.
2. Tap > Contacts .
3. Tap > Manage contacts > Import.
4. Select where to import from and save to, then tap OK.
5. Tap the files you wish to import and tap IMPORT and IMPORT to confirm.

Back Up Contacts

You can back up and export all of the contacts on your phone, as vCard files. You can then copy this file to a computer or another phone that is compatible with this format, such as an address book application.
1. Tap > Contacts .
2. Tap > Manage contacts > Back up.
3. Select a storage location and then tap OK.
4. Tap the contacts you want to export, then tap BACK UP and BACK UP to confirm.
5. Enter a file name and tap OK.
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Messaging

With wireless service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Messenger, Gmail (Google), personal and corporate email.

Messenger

You can send and receive text messages, photos, voice messages, and video using Messenger. When you receive a new message, you will be notified by your phone. Messaging is available via the
Messenger application. The icon appears status bar when a new message is received.

Send a Text Message

Quickly compose and send text messages (SMS) on your phone.
Note: See your service plan for applicable charges for text messaging.
1. Tap > Messenger .
2. Tap .
3. Tap the To field and enter a contact's names, phone numbers, or email addresses that you'd like to message. You can also pick from your top contacts or your whole contact list.
4. Tap .
5. Tap the text field and enter your message.
To enter a emoji, tap . Select a category and make a selection from the list to insert it into
your current message.
6. Review your message and tap .

Send a Multimedia Message (MMS)

When you need to add a little more to a text message, you can send a multimedia message (MMS) with the contents such as images, videos, etc.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > Messenger .
2. Tap .
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3. Tap the To field and enter a contact's names, phone numbers, or email addresses that you'd like to message. You can also pick from your top contacts or your whole contact list.
4. Tap .
5. Tap the text field and enter your message.
6. Tap .
7. Select a multimedia attachment type:
Sticker: Diverse stickers are available.
Take picture/Record video: Take a picture or record a video to insert in your message.
To take a picture, tap .
To see the camera in full-screen view, tap .
To start recording a video, tap .
To stop recording a video, tap .
Gallery: Opens the Gallery application. Tap a picture or a video to attach to your
message.
Record audio: Touch and hold until you finish recording.
Location: You can send your location.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the attachment.
8. When you are finished creating your new MMS message, tap .

Save and Resume a Draft Message

While composing a text or multimedia message, tap to automatically save your message as a draft. To resume composing the message:
1. On the screen with all message threads, tap the message. The Draft label is shown if a saved draft is available.
2. When you finish editing the message, tap .
Messaging 75

New Messages Notification

Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
A new message icon also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages application icon (if shown on the home screen) also displays the
number of new messages .
To open the message, pull down the status bar to open the notification panel. Tap the new message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.

Manage Message Conversations

Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messenger screen. This allows you to see exchanged messages (similar to a chat program) with a contact on the same screen.
Read a Text Message
Do one of the following:
On the Messenger screen, tap the message thread to open and read it.  If you have a new message notification, drag the status bar down to open the Notifications
Window. Tap the new message to open and read it.
View a Multimedia Message (MMS)
1. Tap > Messenger .
2. On the Messenger screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To save the attachment, touch and hold the file and tap .
Note: When Auto-download MMS is disabled, only the message header is downloaded. To download the entire message, tap the Download button in the message. For details, see Text and MMS Options.
Reply to a Message
1. Tap > Messenger .
2. On the Messenger screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
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4. Once completed, tap .
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the message to open the options menu, and then tap .
Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts.
Delete Conversations
1. Tap > Messenger .
2. On the Messenger screen, touch and hold a message thread to display .
To select multiple conversations, tap each conversation to delete. will be shown.
3. Tap and then tap DELETE to confirm.
Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap > Delete.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
2. Tap and then tap DELETE to confirm.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
photo or icon in the message thread to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call, send an email message to the contact, and more.

Text and MMS Options

The messages settings menu lets you control options for your text and multimedia messages including message limits, size settings, and notifications.
1. Tap > Messenger .
2. On the Messenger screen, tap > Settings.
3. Adjust the following settings according to your needs:
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Default SMS app: To change your default messenger app.  Get notifications: Select whether to get notifications or not when a new message arrives.  Notification sound: Allows you to select a ringer to sound when a new message is received.
Tap this option, and then select a ringtone that is specific to new text and multimedia messages. A sample will briefly be played upon selection, then tap OK to save your new setting.
Hear outgoing message sounds: Select whether to hear sounds when you send a
message.
Vibrate: Enable this option if you want the phone to vibrate when a new text or multimedia
message is received.
Advanced
Enhanced features: Configure the enhanced features (available when the mobile network allows).
Group messaging: Select the group messaging option between Send an SMS reply to all recipients and get individual replies (mass text) and Send an MMS reply to all recipients (group MMS).
Auto-download MMS: Enable this option to automatically retrieve the entire content of your multimedia message. When enabled, the multimedia message header, message body, and any attachments will automatically download to your phone when the message is received. If you disable this option, only the multimedia message header will be retrieved and displayed.
Auto-download MMS when roaming: Disable this option if you only desire the multimedia message headers to download while roaming. Enable this option to automatically download your complete multimedia messages even while roaming.
Use simple characters: Turn this on to change special characters in text messages into simple ones.
SIM card messages: You can view SIM card messages.
Phone number: Tap this to change the phone number you use to send messages.

Gmail

Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
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Create and Send a Gmail Message

Use your phone to create and send Gmail messages.
1. Tap > Google > Gmail . The Gmail inbox opens.
2. In the inbox, tap . The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send . The Gmail message is sent.
Gmail Composition Options
Adding Cc/Bcc: In the mail composition window, tap and then add recipients.
Attaching Pictures or Videos: In the mail composition window, tap Attach file . Locate and
then tap the picture or video you want to attach.
Save as a Draft (Send Later): While composing your message, tap > Save draft. The
message is saved as a draft for later.
Delete Mail Being Composed: In the mail composition window, tap > Discard.
Note: To view your draft email messages, in the inbox, tap > Drafts.
Note: To view your sent messages, in the inbox, tap > Sent.

Check Received Gmail Messages

Your phone allows you to access, read, and reply to all your Gmail messages.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
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1. Tap > Google > Gmail . The Gmail inbox opens.
2. Tap the message thread you want to view. The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap > Reply all.
Forwarding Gmail Messages: With the Gmail message open, tap > Forward, enter a
recipient and an additional message, and tap Send .

Use Gmail Labels

Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. Tap > Google > Gmail . The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Change
labels.
3. Tap a label for the thread. The thread is added to the selected label.

Archive Gmail Threads

Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again.
1. Tap > Google > Gmail . The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive . The thread is now archived.
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Mute Gmail Threads

If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. Tap > Google > Gmail . The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute. The thread is now hidden.

Delete Gmail Threads

If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. Tap > Google > Gmail . The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete . The thread is deleted.

Search Gmail Messages

If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. Tap > Google > Gmail . The inbox opens.
2. Tap .
3. Enter your search text and tap . The search results appear. Tap a message or thread from the list to display it.

Report Spam

You can report spam Gmail messages from your phone’s Gmail inbox.
1. Tap > Google > Gmail . The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam. The selected message is reported as spam Gmail.
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Add Another Google (Gmail) Account

If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts & sync menu.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap NEXT.
4. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Sync now.
5. Tap Finish setup. You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or create a new account and follow the prompts.

Switching between Gmail Accounts

If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. Tap > Google > Gmail . The inbox opens.
2. Tap .
3. Tap the account you want to view from the list at the top of the menu. The selected account inbox is displayed.

Gmail Settings

You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu.
1. Tap > Google > Gmail . The Primary inbox opens.
2. Tap > Settings .
3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account. General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.
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Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images.
Note: Available settings are subject to change.
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Internet and Social Networking

The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, and Duo.

Data Services General Information (4G LTE and 3G Networks)

The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request.

4G LTE

The 4G enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to be in an area covered by the 4G enhanced LTE network.
For more information about the availability of 4G in your location, visit boostmobile.com/coverage.
Note: The availability and range of the network depends on a number of factors including your distance to the base station, infrastructure, and other objects through which the signal passes.
Set Your Network Options
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Network
mode.
2. Select the desired option. By default, the phone will scan for the best available Boost network and will automatically
connect to it.
When your phone is connected via 4G, the LTE icon appears in the status bar.
Note: The 4G network is self-discoverable, which means no additional steps are required for your phone to connect to it.
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Icon
Status
Network (full signal): The number of bars indicate the strength of the signal. More bars
mean a better signal.
Enhanced 4G LTE data service: Your phone is connected to the 4G enhanced LTE network.
3G (data service): Your phone is connected to the 3G network.
Wi-Fi connection: Your phone is connected to a Wi-Fi network for data.

Data Connection Status and Indicators

Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used:

Chrome Browser

The Chrome mobile Web browser gives you full access to both mobile and traditional websites on the go, using data service or Wi-Fi data connections.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.

Use the Browser

Launching the browser is as easy as tapping an icon.
1. Tap > Chrome . The browser opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address.
Chrome Support
To find help in the Chrome browser, tap > Help & feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information visit: google.com/intl/en/chrome/browser/mobile/.

Add a Bookmark

Bookmark favorite sites using the browser menu options.
1. Tap > Chrome . The browser opens.
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2. Navigate to the Web page you want to bookmark, and tap > . The Web page is added to bookmarks.
Bookmark Options
Editing Bookmarks: From the browser, tap > Bookmarks > > Edit > edit the favorite >
.
Deleting Bookmarks: From the browser, tap > Bookmarks > > Delete.

View Browser History

Use the browser menu options to view your browsing history.
1. Tap > Chrome . The browser opens.
2. Tap > History. The browser history window opens.
3. Tap an entry to open the Web page.

Open New Browser Tabs

Use tabbed browsing to switch between websites quickly and easily.
1. Tap > Chrome . The browser opens.
2. Tap > New tab. A new tab appears.
Tip: To switch tabs, tap > Recent tabs.

Browser Settings

Customize your experience with the Internet through the browser settings menu.
1. Tap > Chrome . The browser opens.
2. Tap > Settings and customize your browser settings. Your browser settings are saved.
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Facebook

Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access.

Install the Facebook App on Your Phone

Before you use Facebook on your phone, you must download and install the app from the Google Play store app.
1. Tap > Facebook .
2. Tap INSTALL (or UPDATE). The app will be downloaded and installed on your phone.
3. When the download has completed, tap OPEN.
Tap > Facebook .
Sign in to Your Facebook Account from Account Settings
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Facebook .
3. Enter your Email or Phone and password and tap LOG IN. Your Facebook account is added to your phone.

Use Facebook

Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone.
1. Tap > Facebook .
The Facebook app launches.
If this is the first time you’ve used Facebook on your phone, enter your Email or Phone and
password and tap LOG IN to sign in to an existing account, or tap CREATE NEW FACEBOOK ACCOUNT to set up a new Facebook account.
2. Tap What's on your mind? and type an update, tap Photo/Video and upload a picture or video
from the gallery, tap Check In to share your location, “Like” and comment on friends’ posts, and more.

Twitter

Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com.
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Install the Twitter App on Your Phone

Before you can use Twitter on your phone, you have to download and install the app from Google Play.
1. Tap > Play Store .
2. Tap the Search icon and search for "twitter."
3. Tap Twitter from the results list.
4. Tap INSTALL (or UPDATE). The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
Tap > Twitter.

Tweet on Twitter

Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.
1. Tap > Twitter.
The Twitter app launches.
If this is the first time you’ve used Twitter on your phone, tap Log in to sign in to an existing
account, or tap Sign up to set up a new Twitter account.
2. Tap type a tweet, and tap Tweet. The tweet is sent and appears on your Twitter feed.
Duo
Duo is a one-to-one simple video calling app for everyone, regardless of OS (Android/iOS).
Open the Duo Application
■ Tap > Google > Duo .
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Method
Description
File transfer
Transfer files between your phone and PC such as pictures, videos, and music.
Photo transfer
Transfer image files between your phone and PC.

Connectivity

The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, IR connectivity, and more.

Transfer Files Between Your Phone and a Computer

You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
If you want to save data to a microSD card on your phone, make sure the microSD card is
installed and active. See microSD Card.
Avoid removing the battery or microSD card while transferring data.
Data exchange may use the methods outlined in the following table:
Transfer Files Between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable into the charger/accessory port at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging adapter to access it.
2. When appears in the notifications area, drag the Status bar down to display the Notifications
window.
3. You will see either USB PC connection as File transfer or Photo transfer. The files on your phone can now be accessed via your computer.
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For most transfers, you'll want to use File transfer.  To change the option, tap it in the Notifications window to open the storage settings, and then
tap the desired option from the USB PC connection window.
4. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
5. If available, select a drive (SD card for microSD card or Internal storage for internal phone
storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or microSD card.

Wi-Fi

To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.

Turn Wi-Fi On and Connect to a Wireless Network

Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again.
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.
Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
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