Bones Milestone 311 User Manual

Milestone 311

User Manual

Congratulations on purchasing the Daisy player “Milestone 311 Daisy” of Bones Inc.,
Switzerland. “Milestone 311 Daisy“ was developed specifically to meet the requirements of
blind and visually impaired people. We hope that this user manual facilitates your optimal
daily use of “Milestone 311 Daisy“.

Bones Inc. Switzerland

Page 2

1. Brief Overview of Milestone 311

1.1. Voice recorder with internal memory ..................................................................... 4

1.2. Voice recorder with a memory card ......................................................................4

1.3. MP3 player ...........................................................................................................4

1.4. DAISY player ........................................................................................................4

1.5. Speakout tag reader .............................................................................................5

1.6. Data transfer between Milestone 311 and a computer..........................................5

2. Description of the device and its operational elements

2.1. Summary of operation of all functions....................................................................6

3. Detailed description of operation of all functions

3.1. On/off (sleep mode) ..............................................................................................8

3.2. Selection of application .........................................................................................8

3.3. Volume control ......................................................................................................8

3.4. Locking of keyboard .............................................................................................9

3.5. Memory and battery status check ........................................................................ 9

3.6. Battery charging ...................................................................................................9

3.7. Use of headphones ............................................................................................ 10

3.8. Use of external recording sources ...................................................................... 10

4. Voice recorder

4.1. Main usage .........................................................................................................10

4.2. Recording ...........................................................................................................11

4.2.1. Short recording.................................................................................................... 11

4.2.2. Continuous recording...........................................................................................11

4.2.3. Recording through line-in entrance ......................................................................11

4.3. Write protection of memory cards ....................................................................... 11

4.4. Technical details related to the recording function............................................... 11

5. Playback

5.1. Playback of previous or next message ............................................................... 12

5.2. Jump to the first or last message within a folder.................................................. 13

5.3. Scrolling (navigating within a long message) ........................................................ 13

5.4. Erasing messages .............................................................................................. 13

5.4.1. Erasing one message ..........................................................................................13

5.4.2. Erasing all messages in a folder in one direction..................................................13

5.4.3. Erasing all messages within a folder .................................................................... 13

5.5. Folder selection................................................................................................... 14

5.6. Voice labelling of folders .........................................................................................14

5.7. Memory cards .................................................................................................... 14

5.7.1. Main usage .......................................................................................................... 14

5.7.2. Useable memory cards .......................................................................................14

5.7.3. Insertion and removal ..........................................................................................14

6. MP3 player

6.1. Main usage .........................................................................................................15

6.2. Playback.............................................................................................................15

6.3. Navigation........................................................................................................... 16

6.3.1. Navigation within a hierarchical level .................................................................... 16

6.3.2. Navigation from one hierarchical level to another hierarchical level....................... 16

6.3.3. Observed folder sequence during navigation......................................................17

6.4. Voice labelling of folders ..................................................................................... 17

7. DAISY player

7.1. What is a Daisy book? ........................................................................................ 17

7.2. Charging Daisy books ........................................................................................ 18

7.2.1. Charging Daisy books on to Milestone.................................................................18

7.2.2. Erasing Daisy books from Milestone....................................................................18

7.2.3. Continue reading in a Daisy book ........................................................................19

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7.3. Bookmarks ......................................................................................................... 19

7.3.1. Inserting bookmarks ............................................................................................19

7.3.2. Erasing one bookmark.........................................................................................19

7.3.3. Erasing all bookmarks .........................................................................................19

7.4. Playback of a Daisy book ................................................................................... 19

7.4.1. Preparations to start a Daisy book ......................................................................19

7.4.2. Start / stop reading.............................................................................................. 19

7.5. Navigation in the Daisy book............................................................................... 20

7.5.1. The structural levels of a Daisy book ................................................................... 20

7.5.2. Level “books“ ...................................................................................................... 20

7.5.3. Levels “chapter and subchapter“ ....................................................................... 21

7.5.4. Level “phrases“................................................................................................... 21

7.5.5. Level “page numbers“......................................................................................... 21

7.5.6. Level “footnotes“ .................................................................................................21

7.5.7. Level “marginals“................................................................................................. 21

7.5.8. Level “time jump“.................................................................................................21

7.5.9. Level “ to beginning / end of book“ ...................................................................... 21

7.5.10. Level “bookmarks“ ............................................................................................21

7.5.11. Level “history“ ................................................................................................... 22

7.5.12. Level ”activate sleep timer“ ............................................................................... 22

7.5.13. Level “set time for sleep timer“ .......................................................................... 22

7.6. Troubleshooting ..................................................................................................22

7.6.1. Charging books: announcement “memory full” ....................................................22

8. Tag reader Speakout

8.1. Introduction......................................................................................................... 23

8.2. Software conditions for proper operation of Speakout ........................................ 23

8.3. Hardware conditions........................................................................................... 23

8.4. Operation............................................................................................................23

8.4.1. Switching your Milestone 311 into the Speakout application.................................23

8.4.2. Identify a tag in order to connect a message to it................................................. 24

8.4.3. Listening to a tag..................................................................................................24

8.4.4. Notes and tricks .................................................................................................. 24

9. Data transfer and data administration

9.1. Connection to a computer ................................................................................... 25

9.2. Data administration............................................................................................. 26

10. Software upgrades

11. Troubleshooting

11.1. Nothing works anymore ...................................................................................... 26

11.2. Reformat memory ............................................................................................... 28

12. Further information, service and support

14. Care and maintenance

15. Technical data

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1. Brief Overview of Milestone 311

Five applications in one handy device:

•

Voice recorder with internal memory,

•

Voice recorder with a memory card,

•

MP3 player that plays back from an inserted memory card,

•

DAISY audiobook player (if purchased this option),

•

Speakout tag reader (if purchased this option).

The two voice recording applications differ only in the type of memory used but not in their
functionality. The navigation function between folders and subfolders within the MP3 player
is acoustically supported. Milestone 311 may be used on its own or in connection with a
computer.

1.1. Voice recorder with internal memory

•

Recording voice messages or other sounds with a total recording time of up to two hours

•

The number of separate recordings within the two hour recording time is not restricted

•

The basic functions recording, playback, erasing of messages, selection of folders, voice
labelling of folders and navigation between and within messages is easily accessible
through the five tactile pushbuttons on the front of the device and the “Selector” button on
the face side of the device

1.2. Voice recorder with a memory card

•

Basic functionality and the operation of these functions are identical to the above
described application “voice recorder with internal memory”

•

Recording voice messages or other sounds with a total recording time of more than two
hours

•

Line-in recordings from external audio devices

1.3. MP3 player

•

Playback of a audio files in MP3 format like music, voice recordings and talking books from
an inserted memory card

•

Acoustically supported navigation function enables the user to easily manoeuvre between
folders and subfolders without losing track

•

Each folder can additionally be voice labelled with a recorded title

1.4. DAISY player

The abbreviation Daisy stands for "Digital Accessible Information System". A Daisy book is
an audio book, which is additionally equipped with indications to its structure, e.g. chapters
or page numbers. Unlike mere audio books Daisy allows efficient navigation with the
accessory available information on its structure

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1.5. Speakout tag reader

Speakout is a hardware add-on that can read electronic tags put on various objects, such
as drug packages, CDs, boxes and much more.

1.6. Data transfer between Milestone 311 and a computer

Milestone 311 may be connected to a computer through the supplied USB cable

Audio files in MP3 format can be transferred between Milestone 311 and a computer. This
allows simple exchange of audio files in MP3 format between people as well as creating data
backups

2. Description of the device and its operational elements

Milestone 311 comes in a credit card sized casing. The edges of the casing are slightly
rounded.

The device is operated through six pushbuttons. Five tactile pushbuttons are located on the
topside of the device and they are arranged in a cross-wise pattern. The sixth pushbutton
is located on the face side pointing away from the user. If the device is held in the user’s
right palm, the sixth pushbutton may easily be accessed and operated by the right index
finger. If one is looking at the device from above the sixth pushbutton is on the left side of
the face side.

Image: Operational elements of the Milestone 311

The five pushbuttons on the topside are named:

•

“Rec” button (top button with round indent the size of a pinhead)

•

“Play” button (middle button which contains no symbol)

•

“Rew” button or left arrow button (left button with embossed left arrow pattern)

Rec (record)

FF/right arrow button (forward)

Play (playback/pause)

Mode (special functions)

Rew/left arrow button (backward)

Speaker

Connection loop
for carrying cord

Connection for
battery charger

Headphone jack/line -in

Light
emitting
diode

USB connection

Selector

Rec (record)

FF/right arrow button (forward)

Play (playback/pause)

Mode (special functions)

Rew/left arrow button (backward)

Speaker

Connection loop
for carrying cord

Connection for
battery charger

Headphone jack/line -in

Light
emitting
diode

USB connection

Selector

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•

“FF” button or right arrow button (right button with embossed right arrow pattern)

•

“Mode” button (bottom button with an embossed cross pattern)

The sixth pushbutton is called “Selector” and it is used to rotate between the three available
applications “voice recorder with internal memory”, “voice recorder with a memory card”
and “MP3 player”.

Additional elements to be found on the casing are:

On the face side pointing away from the user: “Selector” button on the left, a USB connector
in the middle, and the connection for the battery charger on the right.

At the right end of the face side pointing towards the user: “headphone jack” (also called
“line-in”). This “headphone jack” additionally serves as the line-in entrance for recordings
directly through a cable instead of recordings by internal microphone.

On the long face side pointing to the right you find a 20 mm (0.79”) slot for SD/MMC memory
cards or hardware extensions.

On the left side of the keyboard in the corner pointing away from you: a small light emitting
diode which serves as a signal lamp. The speaker is located on the topside between the
keyboard and the edge closest to you. It can be felt through the 25 holes in the casing.

A connection loop for optional attachment of a carrying cord is cut horizontally from left to
right into the bottom of the casing close to the face side pointing towards you.

2.1. Summary of operation of all functions

Task

Operation

Acoustic feedback

“On” from sleep mode

1 x any pushbutton on
topside

Application and current
folder

Selection of application

1 x “Selector”

Application and current
folder

Increase volume

“Mode” + right arrow

“Up” or voice message

Decrease volume

“Mode” + left arrow

“Down” or voice message

Locking of keyboard

“Mode” + “Rec”

“Keyboard locked”

Unlocking of keyboard

“Mode” + “Rec”

“Keyboard active”

Memory status and battery
check

1 x “Mode” for 1.5 seconds

“Internal memory”/
“Memory card”, space
available, battery status

Battery charging

Connection of charger or
USB cable

Long low pitched beep
(begin charging)

Short recording

“Rec” (keep pressed down)

-

Start continuous recording

“Rec” + “Play”

Sound sequence “low
pitched-high pitched”

End continuous recording

“Rec”

Sound sequence “high
pitched-low pitched”

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Selection of line-in entrance
as recording source (only
for “voice recorder with
memory card” application)

“Selector” + “FF” + “Rew”

“Next recording from
external source”

Playback

“Play”

-

Pause

“Play”

-

Playback next message

“FF”

-

Playback previous message

“Rew”, if within 3 seconds
of start of playback

-

Playback same message
from start

“Rew” (after the message
has played for more than 3
seconds)

-

Jump to last message
within a folder

“FF” + “Play”

-

Jump to first message
within a folder

“Rew” + “Play”

-

Scroll forward

“FF” (keep depressed)

Interrupted playback

Scroll backward

“Rew” (keep depressed)

Interrupted playback

Erase one message

“Mode” + “Play

Short beep

Erase all messages forward

“Mode” + “Play” + “FF”

2 beeps with time interval in
between

Erase all messages
backward

“Mode” + “Play” + “Rew”

2 beeps with time interval in
between

Folder selection

“Selector” + one pushbutton
on topside

Current folder

Voice labelling of folder
(voice recorder)

“Selector” + one pushbutton
on topside (keep
depressed)

Sound sequence “low
pitched-high pitched”
(begin of recording),
sound sequence “high
pitched-low pitched”
(end of recording)

Voice labelling of folder
(MP3 player)

“Selector” + “Rec” (keep
depressed)

Sound sequence “low
pitched-high pitched”
(begin of recording),
sound sequence “high
pitched-low pitched”
(end of recording)

Begin playback for MP3
player

“Play”

Playback of current MP3 file

MP3 navigation within a
hierarchical level – left

“FF”

Folder name (if available)

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MP3 navigation within a
hierarchical level – right

“Rew”

Folder name (if available)

MP3 navigation from one
hierarchical level to another
hierarchical level – down

“Mode”

Folder name (if available)
otherwise playback of first
MP3 file

MP3 navigation from one
hierarchical level to another
hierarchical level – up

“Rec”

Folder name (if available)

3. Detailed description of operation of all functions

3.1. On/off (sleep mode)

Milestone 311 has no on/off switch. After ten minutes of inactivity, the device will
automatically go into sleep mode to conserve battery charge (as long as it is not connected
to a power outlet or a powered USB cable). The device will reactivate upon pressing of any
of the five topside buttons. It needs about a second to become functional. Subsequently,
recordings from sleep mode will start with a delay of about a second. Further recordings will
start immediately with the pressing of the “Rec” button.

3.2. Selection of application

Pressing the “Selector” button rotates Milestone 311 between the three available
applications “voice recorder with internal memory”, “voice recorder with memory card” and
“MP3 player”. The selected application and the active folder are announced with a pre­recorded message. The selected application, active folder and active message are
memorized when the device goes into sleep mode. After reactivation the device returns to
the same application, folder and message as it was before going to sleep. The three
applications are announced with “internal memory“, “memory card voice recorder” and
“MP3 player“.

3.3. Volume control

To increase the volume, keep the “Mode” button (bottom button with an embossed cross
pattern) pressed, while additionally pressing down the right arrow button. To decrease the
volume, additionally push down the left arrow button. With each push of the right or left
arrow button, the volume changes by one level. Overall, there are 12 volume levels
available. If the volume is changed during playback of a message, then playback continues
at the adjusted volume level. If the volume is changed during paused mode then the
messages “Up” or “Down” are played at the adjusted volume level. Reaching the maximum
and minimum volume levels during paused mode is indicated by a beep. Instead of
pressing the arrow buttons multiple times, you may also keep them depressed continuously.
After approximately one second, the volume will start to change continuously in the chosen
direction.

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3.4. Locking of keyboard

To lock the keyboard, keep the “Mode” button (bottom button with an embossed cross
pattern) pressed, while simultaneously pressing the “Rec” button (top button with round
indent the size of a pinhead). By doing this, all functions of the device are disabled. This is
indicated by the message “Keyboard locked”. To unlock the keyboard, press the same
combination of buttons once again. The device will acknowledge this with the message
“Keyboard active”.

Attention: To conserve energy, the device will automatically go into sleep mode after ten
minutes of inactivity. The device will reactivate upon pressing of any of the five topside
buttons. Please note that this will not unlock the keyboard.

3.5. Memory and battery status check

To check the memory and battery status, press the “Mode” button (bottom button with an
embossed cross pattern) for at least 1.5 seconds. Then, you will hear a message indicating
the memory and battery status. Battery status is indicated in one of four levels, they are:
“Battery fully charged”, “Battery charged”, “Please charge battery” and “Charge battery
urgently”. Reaching the third level (“Please charge battery”) indicates that about 40% of
battery charge is still available. The memory status will tell you which memory and which
folder are currently active and which portion of the active memory is still available for
recording, e.g., “Memory card voice recorder, 3, 256 MB, 30% available”.

At stage four of the battery status (e.g., “Charge battery urgently”) recording is not allowed
anymore to protect the already recorded messages. Playback is still possible and the
recorded messages are safeguarded. Four very brief low pitched warning beeps sound
after each played back message to alert the user to recharge the battery. At stage four of
the battery status no user settings such as volume, pauses or similar commands are
retained upon going into sleep mode. This again ensures safeguarding of the already
recorded messages. If stage four of the battery status is reached during a recording, the
device will automatically terminate the recording and will announce the battery status. The
performed recording is saved correctly up to the point at which the battery status beeps
were heard.

The built-in rechargeable high capacity battery allows approximately 10 hours of use with
one full charge when recording through the internal microphone and playback over the
headphones. Actual power use varies with the exact use of the device. The least amount of
power is consumed during continuous recording through the internal microphone. The most
power is consumed for high volume playback over the built-in loudspeaker.

3.6. Battery charging

The built-in battery may be charged by connecting Milestone 311 to the powered battery
charger or by connection the device to a computer via the USB cable. The connection for
the battery charger is located on the right side of the face side pointing away from you. The
connection for the USB cable is located in the middle of the same side. Start of the
recharging cycle is acknowledged by a long “low-pitched” beep a few seconds after chrging
is initiated. During charging, the red signal lamp flashes about every three seconds. Please
check the power supplies if the “low-pitched” beep is not heard after connecting the cable.

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If using the charger verify that the wall outlet is carrying current, if using the USB cable check
the computer. A beep will also sound if the battery is already fully charged. You may easily
check for the latter by pressing the “Mode” button (bottom button with an embossed cross
pattern) for 1.5 seconds. You may recharge the battery of your Milestone 311 at any time.
The memory effect known from nickel-metal hydride batteries does not apply since this
voice recorder contains a rechargeable lithium battery. You may therefore recharge your
Milestone 311 as often as you like to ensure sufficient availability of energy for your
applications. One charge cycle of a fully empty battery will take no more than four hours.
You are not required to unplug the charger at that point, since charging is automatically
interrupted.

3.7. Use of headphones

Recorded messages as well as music files may be listened to over the internal loudspeaker
of the Milestone 311 or through external headphones. For best results use headphones with
impedance of 32 ohms. The headphone jack needs to be standard 3.5 mm.

3.8. Use of external recording sources

Milestone 311 has two recording source options. One may either employ the built-in
microphone or use an external audio source connected to the line-in entrance to make high­quality recordings. The line-in entrance is designed for direct connection to the headphone
exit of audio devices such as CD players, radios, computers or tape players. For best
results set the headphone exit volume to low. External microphones require a pre-amplifier
to raise the signal to the required level. Your Milestone 311 dealer will advise you about
potential devices and suppliers.

4. Voice recorder

4.1. Main usage

The main usage for the “voice recorder with internal memory” is recording voice messages
such as shopping lists, schedule information and addresses or other sounds with a total
recording time of up to two hours. The number of separate recordings within these two
hours is not restricted.

The main usages for the “voice recorder with a memory card” are recording of voice
messages or other sounds with a total recording time of more than two hours and line-in
recordings from external audio devices.

The basic functionality and the operation of these functions are identical for both
applications. For improved data handling in both applications the recorded messages are
stored in one of five selectable folders.

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4.2. Recording

4.2.1. Short recording

To record messages, press the “Rec” button (top button with round indent the size of a
pinhead) and keep it pres sed while recording. For best results, speak at a normal volume
and hold the device at a distance of approximately 10 cm (4 inches) from your mouth.

Milestone 311 stores recorded messages in one of five selectable folders. The folders carry
the internal names M1 to M5.

Attention: If you do change the folder names via a computer the messages will not be
accessible through the voice recorder application anymore. Renaming of the folders will cut
the link between messages and folders. The messages however are not lost and may again
be played back either by changing back the folder names to M1 to M5 or by using the MP3
player application of Milestone 311 to play MP3 files from any folders.

4.2.2. Continuous recording

As an alternative to having to keep a button pressed during a recording you may start a
continuous recording. Press the “Rec” button (top button with round indent the size of a
pinhead) then press the “Play” button (middle button which contains no symbol). The device
will acknowledge the start of the continuous recording with the sound sequence “low
pitched-high pitched”. To terminate the continuous recording, briefly press the “Rec” button
(top button with round indent the size of a pinhead) again. The device will acknowledge the
end of the continuous recording with the opposite sound sequence “high pitched-low
pitched”.

4.2.3. Recording through line-in entrance

When using the application “voice recorder with a memory card“ recordings from external
audio sources may be made via the line-in entrance. To select the line-in entrance as the
source for the next recording press the “Selector” button and both arrow buttons. Now you
may perform either a short recording or a continuous recording. After completion of the
recording or if another button then the “Rec” button is pressed the line-in entrance selection
is revoked and the next recording will again use the built-in microphone as the recording
source.

4.3. Write protection of memory cards

Memory cards are equipped with a little switch for write/erase protection. Milestone 311
recognizes and honors this setting. If recording is attempted on a write protected memory
card the message “Write protected” is played. The built-in internal memory can not be write
protected.

4.4. Technical details related to the recording function

Recordings on memory cards are performed in 192 kbps MP3 format. This corresponds to
excellent sound quality. Regular voice recordings with the built-in microphone are

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performed with 24 kbps. Recording resolution is always 16 bit at a sampling rate of 44.1
kHz (line-in) or 32 kHz (microphone).

If the memory is already full when attempting a recording or becomes full during a recording
the message “Memory full” is played. If the memory card is removed during a recording
onto the memory card the message “No memory card” is played.

The integrity of a recorded message is not guaranteed if the memory card is removed during
a recording. In the worst case, the memory card will need to be reformatted and all stored
messages will be lost. The user is in any case advised to investigate the status of the
memory card with the computer and a disc repair utility after reinsertion of the card into
Milestone 311.

File names for recorded messages are assigned automatically by the device at the time of
recording. The first file is called “M001.mp3”. “M” stands for message and the digits “001”
are a continuous number. The second message is called “M002.mp3”. The device
reassigns file names automatically to keep the logical file order if a recording is inserted
between already existing messages.

Additional MP3 files may be played back just like any recorded message if the MP3 files
have been transferred into the provided folders via the USB connection. Order of play is
alphabetical.

5. Playback

To playback messages, press the “Play” button (middle button which contains no symbol).
The same button also has a pause function. You may pause playback of a message by
pressing the “Play” button again and you may resume seamless playback by pressing the
same button once more. When you reach the end of a message, the device will stop
playback automatically. Pressing the “Play” button at this time will replay the message once
more from the start.

If you would like to play a message from the start, while it is already playing, simply press
the left pushbutton after the message has already played for more than three second. If you
press the left pushbutton before the message has already played for more than three
second then the push of the button will take you to the start of the previous message.

When you change the application or folder the device will memorize the current message and
potential pauses and will return to the same position when reentering that folder. This is true
for all folders.

5.1. Playback of previous or next messa ge

Using “FF”/”Rew” will select the next/previous message and will play it automatically. You
may stop the replay at any time by pressing the “Play” button (middle button which contains
no symbol). With the “Rew” button or left arrow button (left button with embossed left arrow
pattern) you jump to the start of the current message. If you press the “Rew” button before
the message has already played for more than three second then the push of the button will
take you to the start of the previous message. The jump happens as you let go of the button
to distinguish this function from scrolling. Pressing “Rew” or “FF” multiple times allows you to
jump quickly between messages.

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After reaching the last message no further jumping forward is possible. If such a jump is
attempted a beep will sound. The same is true for backward jumps.

5.2. Jump to the first or last message within a folder

To reach the first recorded message in a folder, press and hold down the left arrow button
while simultaneously and quickly pressing the “Play” button (middle button which contains
no symbol). The first message will play. The last recorded message in a folder is reached in
a similar manner by pressing and holding down the right arrow button and briefly pressing
the “Play” button.

5.3. Scrolling (navigating within a long message)

To quickly navigate within a long message, keep the left or right arrow button pressed
constantly. Scrolling as known from CD players will start after approximately one second.
The scrolling speed will increase over time from about triple speed to a maximum speed
which is about twenty-fold.

5.4. Erasing messages

5.4.1. Erasing one message

Playback the message you would like to erase. While the message is playing, press and
hold down the “Mode” button (bottom button with an embossed cross pattern) and briefly
press the “Play” button (middle button which contains no symbol). The command will be
executed as you let go of the buttons. A short beep will sound as an acknowledgement. A
message may be erased while it is being replayed or up to 10 seconds after the replay has
stopped.

5.4.2. Erasing all messages in a folder in one direction

Pressing the triple-button combination “Mode”-“Play”-“FF” or “Mode”-“Play”-“Rew”
respectively will erase all messages in a given folder in one direction. The triple-button
combination needs to be pressed for two seconds. Erasing will include the message on
which the play cursor is positioned at the time the command is issued. Two long beeps will
sound as acknowledgement of the erasing procedure. One at the start of erasing and the
second one once erasing has been completed.

Attention: This function is only available in paused mode. It may take a while to complete (a
few seconds or even minutes) if a large number of messages or very long messages exist.

5.4.3. Erasing all messages within a folder

For safety reasons, a single function that erases all messages at once within the internal
memory or a memory card has been omitted. All messages within a folder may be erased if
starting from the first message all messages are erased forward or if starting from the last
message all messages are erased backwards. Alternatively an entire folder or all messages
within a folder may be erased via the computer connection. The most efficient way for
erasing an entire memory card is also via the computer connection.

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5.5. Folder selection

Within the voice recording applications Milestone 311 possesses five folders each on the
internal memory and on inserted memory cards. Each folder may be selected directly via a
two-button combination. For this purpose you need to keep the “Selector” button pressed
and briefly press down on any of the five topside buttons. “Rec” for folder 1, “Rew” for
folder 2, “Play” for folder 3, “FF” for folder 4 and “Mode” for folder 5. Each time a folder is
selected or if the active application is changed the folder name is announced with “1”, “2”,
etc..

5.6. Voice labelling of folders

To change the voice label of a folder the same two-button combination which is used to
select the folder has to be kept pressed down for recording. Recording starts after a safety
interval of four seconds and ends when the buttons are released. The device signals start
of recording with the sound sequence “low pitched-high pitched” and end of recording with
the sound sequence “high pitched-low pitched”. This new voice label is heard the next time
the folder is selected.

The recorded voice label is discarded if it is shorter than 0.5 seconds and the old voice label
will remain. A voice label may be changed at any time by recording a new one. To
completely remove a self recorded voice label and to restore the original label of “1” to “5”
you need to delete the file “FOLDER.NAM” within the given folder via the computer.

5.7. Memory cards

5.7.1. Main usage

Memory cards are used for recording voice messages or other sounds with a total
recording time of more than two hours and line-in recordings from external audio devices.
Audio files in MP3 format which are transferred to Milestone 311 via computer are also
mostly stored on memory cards. Additionally memory cards allow simple exchange of audio
files in MP3 format between people as well as creating data backups of MP3 files.

5.7.2. Useable memory cards

All commercially available SD memory cards (“Secure Digital”) may be used in connection
with Milestone 311. These memory cards are already formatted and may be used within
Milestone 311 without further preparation. Alternatively, older MMC memory cards
(“Multimedia Card”) may also be used. Please note that the MMC memory cards are more
difficult to use since it is possible to incorrectly insert them in Milestone 311.

Memory size is measured in megabyte (MB). About 1000 megabyte make up a gigabyte
(GB). Currently available memory card sizes are from 256 MB to 8 GB. Maximum card size
for Milestone 311 is currently 8 GB.

5.7.3. Insertion and removal

Memory cards need to be inserted into the memory card slot on the side of the device. In
the correct orientation the contacts of the memory card face forward and upward to the

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keyboard of Milestone 311. On SD cards the contacts are easy to locate by the large
grooves next to them. With MMC cards locating the contacts is more difficult because the
grooves are very small. SD cards, unlike MMC cards, may not be inserted incorrectly in
Milestone 311 (except by use of force). The card needs to be pushed in until only about 2
mm (0.1“) of it stick out. This is also indicated by the engaging of the locking mechanism.
Pressing the memory card in even more disengages the locking mechanism and allows
removal of the memory card. After insertion the memory card is locked in place in order for
it not to fall out during use. Please beware that use of force or small shocks may disengage
the locking mechanism and the card may be lost that way. Insertion of a memory card into a
running Milestone 311 and operational readiness of the memory card are acknowledged by
the sound sequence “low pitched-high pitched”. If functions requiring a memory card are
selected while no operational memory card is inserted in Milestone 311 then the device will
signal this with the message “No memory card”. If Milestone 311 does not encounter the
required formatting on a memory card the message “No file system. Please format through
PC connection” is played. Please refer to chapter 5 “Troubleshooting” for a description of
the required steps.

SD memory cards are equipped with a little switch for write protection. The switch is located
on the long side of the card with the larger notch. It can be moved up and down with a
fingernail. The distance which the switch moves is about 3 mm (0.1”). Write protection is
enabled when the switch is farthest away from the grooved section of the memory card. If
recording is attempted on a write protected memory card the voice message “Write
protected” is played.

6. MP3 player

6.1. Main usage

The MP3 player plays back audio files in MP3 format like music, voice recordings and
talking books from an inserted memory card. The acoustically supported navigation function
enables the user to easily manoeuvre between folders and subfolders without losing track.
Each folder can additionally be voice labelled with a recorded title. Generally the data
structure with all desired folders will be composed on a computer and transferred to
Milestone 311 via a USB connection. Afterwards you may use Milestone 311 to move freely
within this data structure, listen to MP3 files and add voice labels to the folders.

6.2. Playback

To playback messages, press the “Play” button (middle button which contains no symbol).
The same button also has a pause function. You may pause playback of a message by
pressing the “Play” button again and you may resume seamless playback by pressing the
same button once more. Milestone 311 will automatically play all MP3 files within the
selected folder. After completion of playback the device will stop automatically and will
return to the start of the first file within the folder. At this point you may restart playback or
navigate to a different folder.

If automatic continuation of playback across the entire folder structure is desired then each
folder needs to contain a file called “AUTONEXT.YES”. This file may be empty (with size
zero). Automatic traversing of entire folder structures especially makes sense when listening

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to newspapers which are structured by folders. These structures are usually generated
electronically and an “AUTONEXT.YES” file may as well be generated automatically for each
folder.

6.3. Navigation

Navigation within a hierarchical level is achieved with the “FF” and “Rew” buttons. The
“Rec” and “Mode” buttons are used to navigate from one hierarchical level to another
hierarchical level.

6.3.1. Navigation within a hierarchical level

“FF”/”Rew” are used to select the next/previous file or the next/previous folder. With the
“Rew” button you jump to the start of the current message. If you press the “Rew” button
before the message has already played for more than three second then the push of the
button will take you to the start of the previous mes sage.

To reach the first recorded message in a folder or to reach the first subfolder within a folder,
press and hold down the left arrow button while simultaneously and quickly pressing the
“Play” button. The last recorded message/last subfolder is reached in a similar manner by
pressing and holding down the right arrow button and briefly pressing the “Play” button.

To quickly navigate within a long message, keep the left or right arrow button pressed
constantly. Scrolling as known from CD players will start after approximately one second.
The scrolling speed will increase over time from about triple speed to a maximum speed
which is about twenty-fold. Letting go of the arrow button will resume playback at regular
speed.

6.3.2. Navigation from one hierarchical level to another hierarchical level

To enter a folder you need to press the “Mode” button while being positioned on the folder.
You will know that you are positioned on a folder because the message “Folder…” will play
as you navigate onto the folder. Pressing the “Mode” button while not being positioned on a
folder will trigger a beep. Pressing of the “Play” button will either enter a folder or replay the
next available MP3 file.

Pressing of “Rec” will always take the user up one hierarchical level if such a level exists. If
the user is already on the highest level another beep will sound.

Change of a hierarchical level is announced with the sound sequence “high pitched-low
pitched” when descending and “low pitched-high pitched” when ascending.

Folder names are announced with „Folder...“. If the folder has been voice labelled then the
recorded folder name will be played. If no voice labelling exists the folder will be announced
with the number that corresponds to position of the folder within the current folder. Example:
the fourth folder will be announced with “Folder 4”. Numbering continues only up to folder

10. If additional folders exist then they will only be announced with “Folder”. File names are
not announced acoustically.

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6.3.3. Observed folder sequence during navigation

If you are using the same memory card for the two applications “voice recorder with a
memory card” and “MP3 player” then in addition to the MP3 files which you transferred from
the computer to the memory card you will also find the five folders from the “voice recorder
with a memory card” application on the memory card. These folders are named M1 to M5.
If you have generated additional folders on the memory card via computer then the MP3
player will access all existing folders in alphabetical order. Example: you have created the
folders “Beethoven”, “Haydn” and “Strauss” and you have not yet voice labelled them
using Milestone 311. The folders on the memory card will now be accessed in the following
order: “Beethoven” as “Folder 1”, “Haydn” as “Folder 2”, “M1” to “M5” as “Folder3” to
“Folder 7” and “Strauss” as “Folder 8”. In order for you to keep track of the folders we
recommend that you voice label them right after you disconnect Milestone 311 from the
computer (see below).

You may create as deep a folder and subfolder structure as you like. At the highest level
(root directory) Microsoft’s data system limits the number of folders/files to 512. Within
subfolders the number of folders/files is not limited. The sequence of play of folders and
files is alphabetical with all folders played before the files.

6.4. Voice labelling of folders

To change the voice label of a folder the two-button combination of “Selector” button and
“Rec” button has to be kept pressed down for recording. Recording starts after a safety
interval of four seconds and ends when the buttons are released. The device signals start
of recording with the sound sequence “low pitched-high pitched” and end of recording with
the sound sequence “high pitched-low pitched”. This new voice label is heard the next time
the folder is selected.

The recorded voice label is discarded if it is shorter than 0.5 seconds and the old voice label
will remain. A voice label may be changed at any time by recording a new one. To
completely remove a self recorded voice label and to restore the original label of “1” to “5”
you need to delete the file “FOLDER.NAM” within the given folder via the computer.

7. DAISY player

7.1. What is a Daisy book?

The abbreviation Daisy stands for "Digital Accessible Information System". A Daisy book is
an audio book, which is additionally equipped with indications to its structure, e.g. chapters
or page numbers. Unlike mere audio books Daisy allows efficient navigation with the
accessory available information on its structure.

Daisy stands for a world-wide standard with the aim to allow easy acoustical access to
traditional printed information by maintaining its structure and allowing cross platform access
irrespective of the type of playbacking device (table device, portable device or PC).

Milestone 311 Daisy disposes of an integrated Daisy functionality that allows the easy
charging of Daisy books as well as the easy navigation of structure information.

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7.2. Charging Daisy books

Milestone 311 Daisy accepts your Daisy books on a memory card that is inserted on the
side of the device. This is a so-called SD memory card. SD stands for “Secure Digital“,
which denotes a world-wide standard for memory cards. These memory cards are available
in your electronic shop. Please ask your audio library how to get hold of Daisy audio books
easily. Possibly your audio library already provides Daisy books on SD memory cards.
Alternatively they can copy audio books from CD (Compact Disc) on to the SD memory card
(see below). Daisy books may be copied to and erased from the SD card as often as
desired.

7.2.1. Charging Daisy books on to Milestone

To charge a Daisy book on to Milestone 311 Daisy you need an SD memory card. Insert
your SD memory card in the slit on the side of your Milestone until it locks with a light click.
The memory card will only fit into the device in one single direction of all the ones possible.
Do not use force. Afterwards press the “Selector” button on the face side of the Milestone
until you hear the recording ‚Daisy player’. If there is already a Daisy book on the memory
card you can start the playback directly. This may be the case when you obtain Daisy audio
books already copied on SD memory cards from your audio library.

Otherwise there is the possibility of copying audio books from CD to the SD memory card by
means of a PC. Link Milestone via the supplied USB cable to your PC. Your memory card
appears as additional drive on your PC in the same way as e.g. a USB memory stick would.
Now insert your Daisy CD of choice into your PC drive. This CD also appears as an
additional drive. Make sure that the available memory capacity of your SD card at least
covers the Daisy book on the CD and copy the file with the Daisy book from the CD on the
SD memory card. If you would like to copy several Daisy books do this in the same way. It is
important that each Daisy book is filed separately and that these files are saved in the root
directory. Milestone is not able to find and play Daisy books in multi-convoluted files. In
addition to the Daisy books in files Milestone finds a Daisy book directly in the root directory.
Should you like to charge one single Daisy book you can do this in the root directory to
simplify matters. Please follow the technical advice at the end of this user manual
(“Troubleshooting“).

Tip: Daisy books have an extensive memory capacity. If you wish to charge major books
regularly, we recommend the purchase of an appropriate SD memory card writer. These
devices attain a very high rate of data transmission and can be purchased inexpensively in
electronic shops.

7.2.2. Erasing Daisy books from Milestone

To erase a Daisy book from Milestone press the “Selector” button until you hear the
recording ‚Daisy player’. Link Milestone via the USB cable with your PC. Your SD memory
card appears as an additional drive on your PC. Erase the file with the Daisy book you wish
to erase. If you wish to erase several Daisy books do it in the same way with the further files.

If the Daisy book you wish to erase is in the root directory erase the corresponding file in the
root directory. Please be careful not to erase files unintentionally, that do not belong to the
Daisy book you wish to erase.

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7.2.3. Continue reading in a Daisy book

Milestone automatically continues to read where you stopped to read before. The marker is
set automatically, and it is stored inside the book you read. It is important to know that this
marker is set only if Milestone puts itself into the sleep mode, or a PC is connected, or the
book is changed to another book on the same memory card, or you change to a different
mode of your Milestone, for example "internal memory". Just pres sing stop/pause or
removing the memory card does not save the marker in a book.

7.3. Bookmarks

7.3.1. Inserting bookmarks

To insert a bookmark press the “Rec” button for at least two seconds. Milestone will
announce “bookmark set“. The bookmark is saved in the book. Bookmarks in different
books are therefore inserted entirely unconnected of each other. Bookmarks are inserted on
the SD memory card just as the book itself. You may therefore pass on your book together
with the bookmarks to a friend.

7.3.2. Erasing one bookma rk

To erase one bookmark press the “Mode” button and additionally the “Play” button.
Milestone will announce “bookmark erased“.

7.3.3. Erasing all bookmarks

To erase all bookmarks in the current book press the four buttons “Mode”, “Play”, “FF” and
“Rew” simultaneously in this order. Start with “Mode”, then press “Play” in addition, then
“FF” and “Rew”. Another order will not erase the bookmarks.

7.4. Playback of a Daisy book

7.4.1. Preparations to start a Daisy book

To listen to a Daisy book it needs to be located on your SD memory card. Press the
“Selector” button on the face side until you hear the announcement “Daisy player”.

If Milestone does not react when pressing the “Selector” button, you have to activate it or
unlock the keyboard (see above).

7.4.2. Start / stop reading

To start the reading press the “Play” button in the middle of the keyboard. The same button
also has a pause function. You may pause playback by pressing the “Play” button again
and you may resume seamless playback by pressing the “Play” button once more.

When you start the playback of a book for the first time you will hear a strange low chirp for a
few seconds. This indicates that Milestone is carrying out a sorting process to subsequently
access the structure of the Daisy book very quickly. Thus, you may enjoy very efficient
navigation in your book.

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7.5. Navigation in the Daisy book

User friendliness has top priority with Milestone 311. With only four buttons you may
navigate in a Daisy book easily!

7.5.1. The structural levels of a Daisy book

To navigate with Milestone efficiently you need to understand how the structure of a Daisy
book is set up. A Daisy book has different levels analogous to the chapter structure and
substructure in a printed book. With Milestone you can select the individual levels with the
top “Rec“ button and the bottom “Mode“ button, and navigate in the level with the right and
left arrow buttons. It is easy to imagine these 4 buttons as a navigation cross.

For example:

On the SD memory card the book “Grandmothers Kitchen“ is available. “Grandmothers
Kitchen” is a cookery book. It is subdivided into warm and cold dishes. The cold dishes are
subdivided into appetisers, main courses and desserts. We choose to listen through the
desserts.

We are in the application Daisy books and press the “Play” button. Milestone starts reading
the book “Grandmothers Kitchen“. Without further assistance Milestone reads the book non­stop until the end is reached.

By pressing the bottom “Mode“ button once we reach the second level. Milestone will
announce “second level“. On this level we have the divisions warm and cold dishes, that we
may select with the left and the right arrow button.

By pressing the right arrow button once we get to the chapter “cold dishes“.

To get to the desserts from the cold dishes we change to another more precise level again.
By pressing the bottom “Mode“ button once we reach the third level. Milestone will
announce “third level“. On this level we have the subdivisions main courses, appetisers and
desserts, that we may select with the right and the left arrow button.

By pressing the right arrow button twice we reach the chapter desserts.

Now we press the “Play“ button and Milestone starts to read the chapter “desserts”.

In short we navigate in the navigation cross as follows:

The top and bottom button allow us to change the navigation level, the left and the right
button allow us to move in the chosen level. The middle button starts the reading from the
spot where we are.

We find the following levels in a Daisy book:

7.5.2. Level “books“

On this level you get to the next/previous book by pressing the right and the left arrow
button, provided that several books are available on the SD memory card, else this level is
not announced.

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7.5.3. Levels “chapter and subchapter“

On this level you get to the next/previous chapter or subchapter by pressing the right and
left arrow button. The depth of the subchapters may vary according to the Daisy books. As
many levels are announced as there are convoluted chapters. These levels are announced
by Milestone by: “First level“, ”second level“, etc.

7.5.4. Level “phrases“

On this level you get to the next/previous phrase by pressing the arrow buttons. This level is
announced by Milestone by: “Phrases“.

7.5.5. Level “page numbers“

On this level you get to the next/previous page by pressing the arrow buttons, provided that
your Daisy book is supplied with page numbers. Else this menu item does not appear. This
level is announced by Milestone by: “Pages“.

7.5.6. Level “footnotes“

On this level you get to the next/previous footnote by pressing the right and the left arrow
button, provided that your Daisy book contains footnotes. Else this menu item does not
appear. This level is announced by Milestone by: “Footnotes“.

7.5.7. Level “marginals“

On this level you get to the next/previous marginalia by pressing the right and the left arrow
button, provided that your daisy book contains marginalia. Else this menu item does not
appear. By marginalia we understand texts in frames or separate columns. This level is
announced by Milestone by: “Marginals“

7.5.8. Level “time jump“

On this level you may jump 5 minutes of text in the desired direction by pressing the arrow
buttons. If you wish to navigate more precisely we recommend to jump phrases. The length
of a jump of 5 minutes is preset. This level is announced by Milestone by: “Time jump“.

7.5.9. Level “ to beginning / end of book“

On this level you get to the beginning respectively to the end of the book by pressing the
arrow buttons. This level is announced by Milestone by: “To beginning/end of book“.

7.5.10. Level “bookmarks“

On this level you may select previously inserted bookmarks by using the arrow buttons. The
bookmarks are activated in the order they appear in the book and not in the chronological
order they were inserted. This has the advantage that when selecting bookmarks you move
through the book in the reading direction until you find the desired bookmark. In this way you
find your bookmark intuitively and quickly.

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Bookmarks are saved directly into the book, they are therefore saved to the memory card.
The advantages are that you are able to exchange bookmarks with friends and that
bookmarks are always clearly assigned to a book when working with several books on
several memory cards. You may insert at the most 120 bookmarks per book. This level is
announced by Milestone by: “bookmark“.

7.5.11. Level “history“

On this level you may retrace the previously accessed positions in the Daisy book.
Milestone can memorise the last 15 positions you listened to in the Daisy book. By pressing
the “Rew” button you move one position backward and by pressing the “FF” button you
move one position forward. This level is announced by Milestone by: “History“.

7.5.12. Level ”activate sleep timer“

On this level you may activate the sleep timer by pressing the right arrow button. By
pressing the left arrow button the sleep timer is deactivated. With the sleep timer Milestone
will turn itself off at the desired time. The reading position is saved automatically. This level is
announced by Milestone by: “Activate sleep timer“.

7.5.13. Level “set time for sleep timer“

On this level you may prolong the period of the sleep timer by using the arrow buttons. In
each case the valid period will be announced. The present valid time is announced when
you change the period. This level is announced by Milestone by: “Set time for sleep timer “.

7.6. Troubleshooting

In this chapter we present some typical pitfalls beginners might stumble over. Do not be
discouraged if something does not function at first go when using your Milestone. The device
was thoroughly tested and you can expect your Daisy book to playback trouble-free.

The following subchapters contain quite a lot of technical expressions. If you get lost consult
your Milestone salesperson or your audio library from which you obtain your Daisy books.

7.6.1. Charging books: announcement “memory full”

If the message “memory full“ , “insufficient memory capacity“ or similar appears when
charging Daisy books onto your SD memory card, this may be caused by two reasons:

The memory card really has insufficient memory capacity. Therefore erase the folders you
are not using or use another memory card, if possible one with more memory capacity.

Another reason for the above mentioned error message is, that the memory card does not
dispose of the necessary memory format. This can be corrected easily. What is at the
bottom of it? Milestone works with 2 Microsoft Windows® and DOS® standard formats to
manage memory capacity. The standards are FAT16 and FAT32. These formats are used
worldwide. FAT32 was developed after FAT16, without replacing it. Thus, two standards of
data recording exist parallel to each other. Normally each PC is able to process FAT16 as
well as FAT32 problem-free and you do not need to consider the memory format at all.
FAT16 however has an important limitation, which is relevant to the use of Daisy audio books.

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According to the length of the root directory, only 100-500 data files can be managed in it.
Daisy books however often include many hundreds of data files and thus the maximum
possible number of files will be exceeded. Typically this is expressed by the error message
initially mentioned and the observation that your memory card still disposes of much memory
capacity. If you suspect you have encountered this problem there are two things you can do
to resolve it: (1) Do not copy your Daisy book to the root directory of the memory card but to
a folder. In turn this folder has to be located directly in the root directory, else it will not be
found by Milestone. Within folders there is no restriction as to the number of data files. (2)
Alternatively you may change the memory format of your memory card from standard FAT16
to FAT32. Therefore you need to divide the memory card into new memory sectors with the
Windows command “Format“, by selecting FAT32. Be careful with this command as it will
erase all the previously available data files on your memory card. The formatting process will
take about 30 seconds. Subsequently your SD memory card will carry the format FAT32 und
is no longer exposed to limitations in respect of the number of data files in the root directory.

8. Tag reader Speakout

8.1. Introduction

Speakout is one more application for the universal assistant Milestone 311. Speakout is a
hardware add-on that can read electronic tags put on various objects, such as drug
packages, CDs, boxes and much more.

8.2. Software conditions for proper operation of Speakout

Speakout consists of the hardware module and the according software for your Milestone

311. This software must have version 3.1 or above. If you have an earlier version of
software, please consult your distributor how to get hold of an update. Of course this update
is for free, since you have purchased the Speakout module already.

Finding out which software your Milestone currently is running is easy: Switch to „internal
memory“ by pressing the Selector button several times. Afterwards, press the lower Mode
button (the one with the big ‚X‘) for about 2 seconds, until the device starts talking. When the
battery status is announced, quickly press the left arrow. Now, the software version and the
serial number of your device is announced.

8.3. Hardware conditions

The electronic tags are available in different versions and sizes. Depending on the purpose
different tags could be choosed. Further informations can be received from your Milestone
311 dealer.

8.4. Operation

Operation of Speakout is simple. With a little practice, everyone can use it.

8.4.1. Switching your Milestone 311 into the Speakout application

Hold Milestone upright in your left hand. Now put the Speakout module into the slot on the
right side of Milestone. Do so by feeling the dots of the Speakout module at your right thumb

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- like this, you won‘t insert it upside down. When entered properly, Milestone acknowledges
with a double beep „low-high“. Do not force the module to enter; it must enter easily. If you
feel it is stuck somehow, remove it and try again. The module is entered properly if you feel
and hear a gentle click.

Now, rotate through your Milestone by pressing the Selector button on top of Milestone, until
you hear „Speakout“ as selected device.

8.4.2. Identify a tag in order to connect a message to it

In order to put a message to a tag, place the tag close to the Speakout module (distance 1 ­3 cm) and press the Play button of Milestone constantly. Milestone starts searching for tags
after one second. Continue pressing Play, until a tag is found. Move you Milestone closely
around the tag, until you hear „New tag found“. Best finding results result when holding the
biggest area of the reader in parallel to the tag, so that the two surfaces have maximum
cover. Upon having found a tag, Milestone is ready to record a voice message and
associate it to this tag. You make such voice records as usual, by pressing the upper Rec
button constantly. Start talking after the „click“ sound.

8.4.3. Listening to a tag

Listening to a tag is highly similar to recording, as described above. Simply press Play
continuously. Milestone reacts with a constant series of click sounds, which means it is
seeking tags. As soon as it have found one, it is announced.

To listen to a message again, re-press Play. You don‘t have to identify the tag again to do so.
Milestone remembers the last tag automatically.

To erase a recorded message that belongs to a tag, press the known Mode-Play
combination from the voice recorder.

To re-record a tag just identify it once, so that the previously recorded message is played
back, and afterwards record a new voice message.

8.4.4. Notes and tricks

Electronic tags can be re-recorded as many times as you want, provided you don‘t
physically damage them.

Don‘t fold them and avoid making cracks when you handle them. You may, however, put
them on bent surfaces, such as a bottleneck. With normal use in daily life you won‘t have
problems with them. Just try it out! There is no way you can damage the reader while
reading tags. The worst that can happen is that you damage a tag. There are no moving
parts within the tag, and no battery or other energy source within. Tags already fixed could
be damaged when trying to release them.

For usage on metallic surfaces you need special tags. Such tags are a bit expensive. Ask
your distributor for details. The tags enclosed in the Speakout box don‘t work on metallic
objects.

Tags put very close next to each other may cause problems in reading them, since they
influence each other.

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To tag CDs, put the dedicated tags with a hole in the middle directly onto a CD. Be careful to
put them absolutely centric around the hole. Put them on the flat surface of the CD, not on the
side with the channel around the hole. Under no circumstances put tags on the outer side of
the CD. Beside the fact that it won‘t work there anyway, you might damage your CD player
due to the unbalanced way of turning of the CD.

Tags won’t work on CD’s that have metallic surfaces up to the inner loop. This limitation is
based on the used technology itself. However, it concerns a minority of CD’s only.

If you would like to use the velcro points to tie tags, please use the large square tags, and
don’t remove them from their cover foil. To cut the tags apart from each other please be very
careful not to destroy the fine antenna loops.

It is possible to copy recorded tag messages from one Milestone unit to another, or copy
them to a PC for post processing. To do so, connect your Milestone to the PC via USB. In
internal memory, you find a folder named „Speakout“. Inside, you find the individual voice
messages associated to your tags. These are regular MP3 files that you can play on your
PC also. The names of the MP3 files might look a bit strange when you look at the letters and
numbers. The reason for this is that they represent the serial number of the according tag.

Another interesting application for you could be to link a tag to any MP3 file - be it music, a
text or a sound. In order to do so, follow these steps: Identify a tag and speak a short
message to it. Then, connect Milestone to your PC and search the folder „Speakout“ for the
just newly spoken message. You can do so by playing back individual MP3 files from the
folder „Speakout“ through your PC. When you have found the according file, remark its file
name properly and delete the file. Now, copy your desired target file into the „Speakout“
folder and rename it to the name of the tag you just deleted - done. Disconnect USB and
identify your tag again: Now, the MP3 file of your choice will be played back.

Don‘t try to use Speakout in any other device than Milestone. It won‘t work and it could
damage the other device or Speakout itself.

9. Data transfer and data administration

9.1. Connection to a computer

To communicate with a computer Milestone 311 needs to be connected to a computer via
the supplied USB cable. No additional software drivers are required for Windows ME,
Windows 2000 or Windows XP. Set-up of the connection is signalled with the message
“Connection activated”. The memory corresponding to the selected application – internal
memory or memory card – appears on the computer as an external drive. After the
connection has been established audio files in MP3 format may be transferred between
Milestone 311 and the computer. This allows simple exchange of audio files in MP3 format
between people as well as creating data backups. Milestone 311 may not be manipulated
through its keyboard as long as the USB connection is active. After completion of data
exchange between Milestone 311 and computer Milestone 311 needs to be properly
logged-off from the computer (“Remove external drive”) and the USB cable needs to be
removed before Milestone 311 returns to the last active application. Removal of the USB
cable is acknowledged with the message “Connection deactivated”.

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9.2. Data administration

Data administration including set-up of data structures with all desired folders will be
performed on a computer and transferred to Milestone 311 via a USB connection. Voice
labels for the folders on the other hand need to be recorded through Milestone 311. The
alphanumeric name which a folder carries from the computer’s point of view (e.g.,
“Documents”) does not necessarily have any connection with the additional voice label
which you may give the same folder. The voice label of the folder “Documents” is not
changed by you changing the folder name from “Documents” to “My texts” via the
computer.

To safeguard against inadvertent deletion of system files (beeps, settings) these files are
stored in a hidden part of the memory and they are not accessible via the computer. The
settings for the playback cursor and volume settings, etc. are stored in the “MSAVE.DAT”
file at the top level of the internal memory. The file carries the attribute “not visible” but may
be displayed by Windows. If the “MSAVE.DAT” file is deleted all pause settings, current
volume settings, etc. will be lost and the device will return to the default settings. Next time
Milestone 311 goes into sleep mode a new “MSAVE.DAT” file is created.

If there is no file system available on the internal memory (not formatted) the message “No file
system. Please format through PC connection” is played upon start-up of the device.
Milestone 311 needs to be connected to a computer via the USB cable and needs to be
formatted. Please refer to chapter 5 “Troubleshooting” for a description of the required
steps.

10. Software upgrades

Software upgrades on Milestone 311 may be performed quickly in a straightforward fashion
by transferring the file with the new software into a root directory of the Milestone 311.
Please see below for the required steps:

•

Connect your Milestone 311 via USB cable to a computer

•

Copy the file with the new software into a root directory (highest level directory in the
internal memory or on the memory card)

•

Properly log-off your Milestone 311 from the computer

•

Remove the USB cable from your Milestone 311

•

Within the next 2-3 minutes Milestone 311 will update automatically. The device will let you
know what it is doing. Simply wait until you hear the message „Software updated“.

11. Troubleshooting

11.1. Nothing works anymore

If you feel that your Milestone 311 is not functioning properly then it may be that the device is
not powered, the device is in sleep mode, the keyboard is locked, the volume is set to low or
the memory is full. Please perform the following checks prior to contacting your sales
representative:

Step 1:

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Does the device have adequate power supply? Connect your voice recorder to a power
outlet and ensure that the charger is powered. Recharge the built-in battery for at least half
an hour.

Step 2:

Is the device turned on? Press any button for at least half a second.

Step 3:

Is the keyboard locked? While keeping the “Mode” button (bottom button with an
embossed cross pattern) pressed, press the “Rec” button (top button with round indent the
size of a pinhead) briefly and listen for the response of the device:

You hear the message “Keyboard active”: Keyboard was locked and is now unlocked. Go
directly to step 5.

You hear the message “Keyboard locked”: Keyboard has now just been locked. Press the
same combination of buttons once more to unlock the keyboard. The device will play the
message “Keyboard active”. Go directly to step 5.

You hear no message: The volume of the device is possibly turned down. Keep the “Mode”
button (bottom button with an embossed cross pattern) pressed while simultaneously
pressing down the right arrow button for approximately five seconds. Go to step 4.

Step 4:

Has the locking of the keyboard been activated at low volume? Press the “Play” button
(middle button which contains no symbol) to playback a message.

You hear one beep or a recorded message: The keyboard was not locked. Go directly to
step 5.

You hear no beep and no recorded message: Locking of the keyboard was possibly
activated at low volume. Please repeat the test once from step 3.

If you hear one beep or a recorded message, go directly to step 5.

If you do not hear any beeps or a recorded message, the device is not functioning properly.
Please contact your sales representative.

Step 5:

Is the memory of your device full? Perform a test recording by pressing down on the “Rec”
button (top button with round indent the size of a pinhead), speaking a message and
releasing the “Rec” button.

Press the “Play” button (middle button which contains no symbol) to hear the test recording.
If you hear the test recording, the device is fine and may be used without further
complications. If you do not hear the test recording, the device is not functioning properly.
Please contact your sales representative.

At the beginning of the recording, you hear the message “Memory full”: The memory of your
voice recorder is full or almost full. Delete a message by replaying it and, at the same time,
keeping the “Mode” button (bottom button with an embossed cross pattern) pressed while
pressing the “Play” button (middle button which contains no symbol). Try again to perform a

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test recording. Should this not be possible again, then, your device is not functioning
properly. Please contact your sales representative.

11.2. Reformat memory

If your Milestone 311 plays the message “No file system. Please format through PC
connection” or you would like to format the internal memory or a memory card then please
see below for the required steps:

•

Connect your Milestone 311 via USB cable to a computer

•

Select your Milestone 311 and open a pop-up window with the right mouse button

•

Chose “format”. Ensure that formatting is performed using FAT (selection field within
Windows). If you can chose between FAT32 and FAT (without numbers), chose FAT.

•

Properly log-off your Milestone 311 from the computer

•

Remove the USB cable from your Milestone 311

•

Milestone 311 does not give any acoustic feedback to acknowledge formatting.

Memory cards must be formatted with the standard FAT16 or FAT32 data system.
Milestone 311 is optimized for FAT16. With FAT32 Milestone 311 operates slightly slower
than with FAT16.

12. Further information, service and support

For service and maintenance of your Speakout module please contact your distributor.
More tags are available from your distributor. If you buy the tags somewhere else, please
make sure the tags comply with the ISO Norm 15693.
The legal warranty conditions of Switzerland apply in minimum. These are: 12 months
warranty upon sales. The product has to be sold to you by an official Bones distributor.
Warranty expires upon non-foreseen physical, mechanical or chemical influence on the
device.

13. Additional information, warranty and support

Available warranty varies by country and is limited by applicable laws at time of purchase.
The product must be purchased from a manufacturer-licensed distributor in the country of
main residence of the user.

All parts of a warranty are voided by inappropriate use, mechanical overload or opening of
device.

Please contact your sales representative for any warranty related issues of your Milestone

311.

14. Care and maintenance

Clean the device with a moist, but not wet duster. Do not use any cleaning agents.

The user may not replace the built-in lithium battery. Due to product reliability issues, only
the manufacturer may perform replacement of the battery.

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15. Tec hnical data

•

Recording capacity: 120 minutes

•

Frequency range speech: 150 Hz to 8 kHz, music: 40 Hz to 20 kHz

•

Bit rate during recording over built-in microphone: 24 kbps

•

Bit rate during recording through line-in entrance: 192 kbps

•

Sampling rate during recording over built-in microphone: 32 kHz

•

Sampling rate during recording through line-in entrance: 44.1 kHz

•

Sample resolution during recording: 16 bit

•

Bit rate for playback: 8 kbps to 320 kbps

•

USB 1.1 connection (only for Windows ME, Windows 2000 and Windows XP)

•

Memory card slot SD/MMC, maximum card size 8 GB

•

Headphone jack: standard 3.5 mm

•

Body made of impact-resistant plastic

•

Measurements: 85 x 54 x 14 mm (3.35” x 2.13” x 0.55”)

•

Weight: 49 grams (1.7 ounces)

•

Built-in rechargeable lithium battery

•

Maximum charge time: 4 hours

•

For Speakout: 13.56MHz reading frequency, standard ISO15693

Limitation of Liability

The Services are provided to you “AS IS,” without any representation or warranty, express
or implied. Bones Inc. assumes no liability whatsoever for loss of data, so you should make
a backup copy of your data. Bones Inc. IS NOT RESPONSIBLE FOR ANY SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
SERVICES/PRODUCTS. Bones Inc. is not responsible for Covered Products that are lost or
stolen while in Bones Inc. possession. Bones Inc. total liability for the Services/Products
shall not exceed USD 30.

Bones Inc., Juli 2007