Bodyfriend PHANTOM User Manual

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Page 1

BODYFRIEND Massage Chair PHANTOM User Manual

Product image or content descriptions may slightly di󽗈 er due to product improvements without pre vious notice.

Page 2

Introduction

Product Features

Thank you for purchasing BODYFRIEND Massage Chair. Before using our product, please read through the safety precautions and operation instructions carefully. We kindly ask users to understand that there may be slight di󽗈erences in image and content descriptions presented throughout this manual due to product quality improvements. Thank you.

Zero Gravity Ergonomic

Frame

Full Body

Massage

Hand Acupressure

Pad

Hand/Arm/

Shoulder Massage

Language Stereo

Zero Gravity

Distributing gravitational pressure by a weightless positioning of the body, recline angles can further be adjusted to optimize the massage experience.

Zero Wall 11 Auto Massage

Auto Leg Adjust

Speakers

Ergonomic Frame

SL Frame best supports the body and massages the entire length of the body from the head down to the buttocks by conforming to the contours of the body.

Auto Massage

Indicator

Sole Re󽗊exology

Rollers

Zipper

Upholstery

Zero Wall

Zero Wall feature automatically slides chair forward when the chair is reclined, saving the trouble of allocating extra space behind the chair.

Modes

Bluetooth

Connectivity

Heating

WARNING - Do not install massage chair under direct sunlight

or where high temperature 󽗊uctuations can occur.

IMPORTANT - Product image or content descriptions may slightly di󽗈er due to product quality improvements.

BODYFRIEND Massage chair

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Table of Contents

Before Use Instructions

 Safety Precautions 04

 Important Safety Instructions 05

 Components and Descriptions 06

 Transporting/Installation 07

Installation

Program Descriptions

 BODYFRIEND Customized Programs 13

Controller Information

 Controller Function Descriptions 16

Product Specifications

 Installation Instructions 08

 Product Features 02

 11 Automatic Massage Modes 12

 Controller Button Descriptions 14

 Product Specifications 21

Troubleshooting

 Customer Support Guidelines 23

Warranty Information

 Troubleshooting 22

 Warranty 24

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Before Use: Safety Precautions

Before using, please carefully read the “Safety Precautions” section for proper installation and operation.

WARNING - Please do not try to install or repair

massage chairs without the assistance of technicians.

BODYFRIEND is not responsible for replacement costs if the pr oduct is damaged or

breaks due to self -troubleshooting.

CAUTION - Please Do Not Install Outside the Home.

This pr oduct is f or non-commercial household use only. Warrant y is subject

to cancellation if the product is used f or commercial purposes.

Prohibited

To reduce injury and risk of 󽗉re:

Do not install in bathrooms or areas with

high humidity levels. Could result in electric shock.

Avoid using in areas with dust or areas



prone to rust.

Do not operate this device in settings with

temperatures exceeding 104F°.

Do not use outdoors.

Do not use near heaters or anything

radiating heat.

Install and use only when properly

grounded on 󽗊at surfaces.

Use in areas with ample space and

reasonable air circulation.

Do not use after disassembling parts.

Can result in product malfunctions.

Do not use concurrently with other

electronic or medical devices.

Do not place heavy objects on top of

this product.

Please take precautionary measures to

ensure toddlers, pets, and small beings do not crawl under the body of the chair, leg rest, etc. to prevent any injuries or damage.

Do not allow more than one person to

operate the machine at a time.

If the power cord or power plug becomes

damaged in any way, disconnect from the main supply immediately and consult an authorized service engineer for repair or replacement.

Do not damage, excessively bend,

pull, twist, or knot any device cords.

Do not stand on the legrest before, after,

or while the device is sliding forward or back to its original resting position.

Do not use aerosol (spray) products.

BODYFRIEND Massage chair

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Important Safety Instructions

Compulsory

Check power supply before using.

Do not handle with wet hands.

Do not operate when body is wet.

Do not use after excessive eating.

Take precautionary measures to ensure

parts of the body or objects do not get caught in any openings of the massage chair.

When using targeted massage functions,

be aware of individual body signals, not to over-stimulate targeted areas.

Individuals who have been hospitalized

for extended periods of time or are recovering from medical injuries are asked to use this product with caution.

Do not use if experiencing high fever or

show symptoms of high fever.

Do not use if su󽗈ering from skin diseases

or have wounds not yet fully healed.

Consult a doctor before using if you

are a patient or su󽗈er from any body malfunctions.

This device is not intended for use by

persons with reduced physical, sensory, or mental capabilities or lack experience and knowledge unless they are supervised or have been given instructions concerning the use of this device. Children should also be supervised when using this device.

Consult a doctor before using if you su󽗈er

from any spinal disorders, osteoporosis, or any other bone disorders.

Consult a doctor before using if you have

a pacemaker or any implantable medical device.

Do not use if pregnant or have recently

given birth.

Please limit the use of this product for

children.

Be cautious not to let massage balls exert

excessive pressure to the spine.

Do not use this product on areas of the

body not intended for this device.

While the massage balls are initializing,

stay in the correct upright position for accurate sensor locating.

Make sure the massage chair is upright

when mounting and dismounting.

Be cautious of hypothermia if unusual

fatigue or sleepiness ensues after receiving a massage.

If you feel any pain or discomfort,

immediately stop the machine or adjust settings to accommodate to personal health needs/preferences.

Operate this device based on individual

health status.

People over 264lbs are not advised to use

this device.

Do not stand on the device. Operate the

chair only while being seated.

Do not stand on the leg rest.

Contains FCC ID: 2ACCRMB05 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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Components and Descriptions

Exterior

Head Rest

Back Rest

Side Panel

Seat Cushion

Controller Pocket

Leg Massage Unit

Shoulder Massage Unit

LED Lights

Casters

Moving Handle

Interior

BODYFRIEND Massage chair

Shoulder Airbags

Back/Waist Airbags

Buttocks Heating Sheet

Power Socket

Fuse

Power Switch

Back Massage Ball

Back Heating Sheet

Arm Airbags

Thigh/Hip Airbags

Calf Airbags

Feet Airbags

Feet Rollers

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Transporting/Grounding

After removing all cables and miscellaneous objects from the 󽗊oor, tilt the massage chair backward at an angle and lift. After arriving at the desired location, safely place the chair securely on the 󽗊oor and begin re-installation of the chair.

WARNING ※ Do not drag and take precautions to not damage the 󽗊oor. ※ Do not lift the chair by the leg unit.

IMPORTANT ※ To avoid injury or damage to the device, we recommend two or more people when transporting.

Allocate enough space before installing this device.

Remove all miscellaneous objects around or in

direct contact with the chair.

Remove and disconnect any cables beneath or

around the chair.

3.9"(10cm)

23.6"(60cm)

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Installation Part 01

STEP 1. Undo Packaging

This product is packaged in three separate boxes. Please check that you have received all necessary parts.

• Main Box

: Back sheet, Head sheet, Seat cushion, Accessories (controller, cables, and manual)

• Arm / Shoulder Unit

• Leg Unit

STEP 2. Constructing the Leg Unit

Align the main body with the leg unit to start assembling this device.

Leg Unit Connector

Body Part Connector

Fit the leg unit into the buckling groove of the frame and secure with a bolt

BODYFRIEND Massage chair

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Installation Part 02

STEP 3. Connecting the Leg Unit Cords

Connect the three leg unit cords (depicted below) to the main body.

Air hose

Angle adjustment connector

Feet sole roller

Extension connector

Step 4. Installation of Shoulder Massage Unit

Align the air hose 

Connect the parts.  03 Secure in place with screws.

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Installation Part 03

STEP 5. Connecting the Side Panel (Arm Unit)

Connect the air hose as depicted below.

Attach the side panel to the main body in the direction of the arrow indicated in the 󽗉gure below.

After the side panel is attached, put the circular cover back on and rotate clockwise. Then, fasten with a screw (a > b > c).

a b c

BODYFRIEND Massage chair

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Installation Part 04

Step 6. Connecting the Controller

Connect the controller cord with its port (located on the inside of the right side panel).

Port inside the right side panel

Controller cable

Step 7. Connecting to Power Source

Connect the power cable to its port (located on the lower right of the main body). After connecting, turn on the power switch (red switch).

Power cord

Power port

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11 Automatic Massage Modes

BODYFRIEND Program

Recovery

Stretch

Rest

Refresh

Auto Upper

Auto Lower

O󽗋ce

Hip-Up

Athlete

Adolescent

Rejuvenate

Massage mode targeting the shoulder, back, and waist with acupressure massaging techniques.

Massage mode using tapping and kneading techniques while fully reclining the body at di󽗈erent angles to gently stretch the legs and body separately.

Massage mode concentrated on kneading the entire back for 30 min. Massage mode that simultaneously uses kneading and tapping techniques on targeted

shoulder area. Massage mode that provides tapping for the shoulders and back while using acupressure

and various other massaging techniques for the upper body. Massage mode to relieve tension for the lower body area by concentrating on the legs and

operating rollers for the feet. Massage mode using tapping and acupressure massaging techniques focusing on the waist

while automatically reclining the body at di󽗈erent angles to promote relaxation. Massage mode that alternates acupressure and kneading techniques on the buttocks. Massage mode that combines tapping, kneading, and acupressure techniques targeting the

shoulders and operating dual chopping feet rollers. Massage mode that gently massages the spine and pressure massages the feet and legs to

help stimulate growth plates. Massage mode that moves between the upper and lower body using tapping and

acupressure techniques targeting the shoulders and waist to relieve muscle knots and tension.

BODYFRIEND Massage chair

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BODYFRIEND Customized Programs

New Massage Modes

New massage modes that service the needs of all users.

Massage mode that targets the shoulders and waist to relieve muscle soreness caused by

Athlete

O󽗋ce

Hip-Up

Adolescent

Rejuvenate

engaging in physical activities. Massaging the shoulders, waist, and buttocks, to relax muscles throughout the entire body. 3 di󽗈erent recline angles to choose from, Athlete Mode provides relaxation for the mind and body.

Massage mode created speci󽗉cally for people who lead sedentary o󽗋ce lifestyles. From the top of the waist down to the lower body, acupressure massage techniques target speci󽗉c areas to relieve muscle pain due to excess pressure applied to the waist throughout the day.

Massage mode targeting the buttocks muscles for enhanced hip-up e󽗈ects. Massaging the buttocks and waist with a variety of kneading, acupressure, combination, and air compression techniques, hip-up mode greatly improves body 󽗉gures.

Massage mode using kneading and gentle tapping techniques to massage the spine. Massaging the shoulders down to the mid-waist area, the upper body massage course moves between the left side of the body to the right. From the feet soles up to the legs, airbags are used to pressure massage the lower body as well as stretch the body which helps stimulate growth.

Massage mode that relieves muscle knots in the shoulders and waist. Acupressure and tapping massage techniques move between the upper body and lower body to relax muscles throughout the body. Concentrated kneading targets body pressure points to ease muscles.

Rest

BODYFRIEND’s Rest Mode provides healing bodies need (30min.). Rest Mode is one of BODYFRIEND’s exclusively patented technologies.

STEP 01

STEP 02

STEP 03

Relieve tensions throughout the body with medium or strong massage levels at recline angles up to 135°.

Set at recline angle around 150°, medium intensity kneading and acupressure massages transcend the user to sleep. The back of the neck and head is gently kneaded to further induce sleep.

Reclined at 170°, gentle kneading and acupressure techniques relax the body and keep the body physically and mentally stabilized.

Stretch

Extend the body while relaxing on a massage chair. BODYFRIEND’s unique Stretch Mode

stretches the body even while sitting down. The entire body is encapsulated with airbags and air compression massage ensues. Airbags gently tug and pull on the body to create an “extending” e󽗈ect. From head to toe, gentle stretching allows the muscles to be loosened and body to be elongated.

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Controller Button Descriptions 01

Stretch

Massage Airbag Width Roller

Menu key to select funtion

tapping

zero

Controller Components

01 Current Massage Mode Indicator 02 Back Massage Intensity Indicator Airbag Intensity Indicator Feet Roller Speed Indicator Width Indicator 03 Current Massage Spot Indicator 04 Power 05 Menu 06 Enter 07 Legrest Adjust 08 Leg Extend 09 Time Elapsed Indicator 10 Massage Spot Indicator (Full/Partial/Fixed) 11 Massage Technique Indicator 12 Heating Indicator 13 Zero Gravity Indicator 14 Bluetooth Connectivity Indicator 15 Spot Adjust 16 Auto 17 Reclining 18 Zero Gravity

Slide Safety Mode

This massage chair is equipped with the automatic sliding function. Therefore, if the power button is pressed during

operation, the chair will start to automatically slide back to its original resting position. When the chair is sliding back to its

original state, please make sure children, pets, or other objects do not get caught. If there are any obstacles preventing the chair from sliding back to its original state, immediately press any button on the controller to stop the auto slide. Please use with caution.

BODYFRIEND Massage chair

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Controller Button Descriptions 02

This button turns the chair on and o󽗈. If this button is pressed during

Power

operation, all movement will stop and all parts of the massage chair will return to their original resting position.

Spot Adjust

Auto

Enter

Legrest Adjust

This button adjusts the placement of the massage balls for the back.

This button causes the menu screen to appear if pressed during operation to allow the user to adjust the settings.

This button will quickly transition the massage mode to a di󽗈erent auto massage mode if pressed during operation.

Press this button to select the desired function after using the arrow keys to navigate through screens.

These buttons allow leg angles to be adjusted.

Reclining

Leg Extend Leg Retract

Zero Gravity

These buttons adjust the recline angles for the body.

These buttons extend or retract the leg unit.

This button will transition the body into the zero gravity position.

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Controller Function Descriptions 01

Auto Modes

Press the Auto option on the menu to start an auto massage mode.

Auto Auto

Manual Manual

Airbag Airbag

Heating Heating

Roller Roller

Settings Settings

Use arrow keys to navigate

󱈺

󱈺 󱈺

Use arrow keys to navigate Use arrow keys to navigate

Stretch

Sensing body...

Max Range Adjust

Stretch

Massage Airbag Width Roller

󱈺

Menu key to select funtion Menu key to select funtion

Auto

Recovery

Stretch

Rest

Refresh Auto Upper Auto Lower

tapping

zero

Recovery

Stretch

Rest

BODYFRIEND Massage chair

Massage mode targeting the shoulder, back, and waist with acupressure massaging techniques.

Massage mode using tapping and kneading techniques while fully reclining the body at di󽗈erent angles to gently stretch the legs and body separately.

Massage mode concentrated on kneading the entire back for 30 min.

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Controller Function Descriptions 01

Refresh

Auto Upper

Auto Lower

O󽗋ce

Hip-Up

Athlete

Adolescent

Rejuvenate

Massage mode that simultaneously uses kneading and tapping techniques on targeted shoulder area.

Massage mode that provides tapping for the shoulders and back while using acupressure and various other massaging techniques for the upper body.

Massage mode to relieve tension for the lower body area by concentrating on the legs and operating rollers for the feet.

Massage mode using tapping and acupressure massaging techniques focusing on the waist while automatically reclining the body at di󽗈erent angles to promote relaxation.

Massage mode that alternates acupressure and kneading techniques on the buttocks.

Massage mode that combines tapping, kneading, and acupressure techniques targeting the shoulders and operating dual chopping feet rollers.

Massage mode that gently massages the spine and pressure massages the feet and legs to help stimulate growth plates.

Massage mode that moves between the upper and lower body using tapping and acupressure techniques targeting the shoulders and waist to relieve muscle knots and tension.

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Controller Function Descriptions 02

Manual Modes

Enter into manual mode and pick the preferred settings.

Auto

Manual

Airbag

Heating

Roller

Settings

Use arrow keys to navigate Use arrow keys to navigate Use arrow keys to navigate

󱈺 󱈺

Manual

Technique Kneading

Spot Tapping

Width Chopping

Intensity Acupressure

Combination

Rhythmic

Manual

Technique

Spot

Width

Intensity

Manual Manual

Technique Wide Technique 1

Spot Medium Spot 2

Width Narrow Width 3

Intensity Intensity 4

󱈺

Use arrow keys to navigateUse arrow keys to navigate

5 6

Massage Technique

󱈺

Choose from (kneading/tapping/chopping/acupressure/combination (kneading and tapping)/ rhythmic) techniques.

Full

Partial

Fixed

Massage Spot

Pick speci󽗉c locations on the back-side.

- Full: This massage incorporates all areas of the body.

- Partial: This massage focuses on surrounding areas of speci󽗉cally picked areas.

- Fixed: This massage targets speci󽗉c areas.

Massage Width

Massage Intensity

ATTENTION - Manual mode adjustments cannot be made when on auto mode.

BODYFRIEND Massage chair

Allows adjustment of roller width.

Allows adjustment of massage intensities from level 1-6.

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Controller Function Descriptions 03

Airbags

Airbag massage function (Airbag Location/Intensity) can be set up. Airbag compression massage can be chosen for preferred areas under manual mode.

Menu Airbag

Auto

Manual

Airbag

Heating

Roller

Settings

Use arrow keys to navigate Use arrow keys to navigate

󱈺 󱈺

Spot Full

Intensity

Arm/Shoulder

Back/Waist

Leg/Foot Buttocks

Heating

Turn heating options [On/O󽗈] for the back and buttocks. The heating temperature cannot be adjusted, but the heating function will steadily increase

up to 140°F.

Menu Heating

Auto

Manual

Airbag

Heating

Roller

Settings

󱈺

Heating On

O󽗈

Airbag

Spot

Intensity

Use arrow keys to navigate

2 3 4 5

Off

Rollers

Feet roller speeds can be adjusted, or manual feet roller massage can be selected.

Auto

Manual

Airbag

Heating

Roller

Settings

󱈺

Roller

Speed

2 3

Off

Use arrow keys to navigate Use arrow keys to navigate

Use arrow keys to navigate

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Controller Function Descriptions 04

Settings: Time settings and Bluetooth connectivity can be personalized through settings.

Time

Massage modes time lengths can be adjusted to 10min/20min/30min. (Rest Mode is pre-set at 30 min and cannot be adjusted).

Bluetooth

Sync personal mobile device with Bluetooth function to play music through the speakers while receiving a massage.

Sync Bluetooth

Settings

Time

Language

Bluetooth

O󽗈

Menu Settings

Auto

Manual

Airbag

Heating

Roller

Settings

Use arrow keys to navigate

󱈺

Time

Language Bluetooth

Use arrow keys to navigate

Auto

Manual

Airbag

Heating

Roller

Settings

Use arrow keys to navigate

Use the controller to turn the Bluetooth

󱈺

function on under the settings menu.

Time

Language

Bluetooth

Use arrow keys to navigate

10 min

20 min 30 min

Settings

O󽗈

Bluetooth

BODYFRIEND Massage chair

Use arrow keys to navigate

PHANTOM

Turn Bluetooth ON on mobile device.

※ Screen capture may vary depending on individual

mobile devices.

Pair the devices by 󽗉nding "PHANTOM."

Page 21

Product Specifications

Product speci󽗉cations are subject to change without previous noti󽗉cations due to product improvements.

Model

Reclining Angle

Lower Body Angle

Kneading Speed

Kneading Width

Tapping

Heating Temperature

Power Supply

Rated Current

Power Frequency

Auto Timer

Airbags

Rollers

BFR-8000US

115°- 170°

0°-90°

21-38 kneads per minute

2.4in – 6.7in (6-17cm)

320-560 taps per minute

Max 140°F

110-120V~

1.8A

60Hz

10min/20min/30min

Shoulders/Waist/Arms/Hips/Calves/feet

Feet Soles

Massage Balls

Auto Mode Weight

(including packaging) Product Weight

Cover / Upholstery

Dimensions Reclined

Dimensions Upright

Product Name

Back/Buttocks

11 Auto Massage Modes

392lbs

313lbs

ABS / Synthetic Leather

78.7in X 33.5in X 39in (200cmx85cmx99cm)

61in X 33.5in X 47.2in (155cmx85cmx120cm)

Massage chair

(Spot&Range)

Page 22

Troubleshooting

If you encounter minor malfunctions or errors, please refer below before contacting Customer Support.

Problem Causes Solutions

Massage chair does not operate.

Beeping during activation.

Right and left shoulder massage balls do not align.

Noises get louder during use.

Machine suddenly stops during massage.

Controller [Power] Button is not turned on.

Auto Mode was not selected. Press [Enter] to select an Auto mode.

Power cord is not properly plugged in.

Dead power cord. Please contact Customer Support.

Burnt fuse. Please contact Customer Support.

Non-electrical problem. Please contact Customer Support.

Machine noises occur. Not a problem. Machines generate noise.

Massage balls are manufactured with about 0.8”(2cm) di󽗈erence in alignment.

After extended hours of operation.

Worn out after years of use. Please contact Customer Support.

Accidently pressed the OFF button. Press the [Power] to restart the machine.

Massage time has 󽗉nished. Restart the massage after 30 minutes.

Press [Power] to turn on the controller on.

Properly plug power cord into socket.

Not a malfunction. Purposely manufactured to created alternating massage e󽗈ects.

Please turn o󽗈 the machine for 30min and start again.

Back motor and legangle motor does not move.

Does not go back to original resting state.

Controller overheating.

Power cord and controller cord overheating.

Airbags don’t activate.

BODYFRIEND Massage chair

Check for any stuck objects. Remove stuck objects.

Excessive pressure applied.

Aggressive use. Please contact Customer Support.

Overuse. Please contact Customer Support.

Excessive use.

Other miscellaneous causes. Please contact Customer Support.

Air hose disconnected. Connect the air hose.

Air related power cord disconnected.

Please turn o󽗈 the machine for 30 mins and start again.

Please turn o󽗈 machine for 30 min and start again.

Please contact Customer Support.

Page 23

Customer Support Guidelines

Customer Support Contact Information: [email protected] / 888-299-8218 (toll free) Register your device at www.bodyfriend.com to ensure your product is in our system for a quick and easy warranty process if ever you should need it.

Massage chair interior parts

Warranty Guidelines

Fees Applied

※ Noises does not imply broken device

Fees Applied

Mainboard, board parts, motors, air pump Interior electrical wiring/airhose

Cover sheet

Any fading or deterioration of fabric, product parts, exterior cover sheet, etc. caused by personal use.

Controller

Broken screens, damaged controller, etc. caused by personal use.

Fees apply for the following.

technicians/employees.

to follow guidelines, and etc.

※ If after evaluation results conclude problems are not user’s fault, warranty will be issued.

Problems due to liquids spilled within interior of product.  Broken or disabled parts due to excessive pressure.  Problems due to deformation or external defects caused by personal actions.  Problems due to not using parts or cords provided by Bodyfriend.

Problems due to incorrect use of product.

Problems caused by user disabling parts of the machine.

Problems caused by repairs conducted by non-Bodyfriend

 Problems caused by natural disasters.  Failure to follow safety precautions listed in User Manual.  Problems caused by user’s personal mistakes.

 Problems caused by user’s reckless behavior, inability

REFER TO ADDITIONAL WARRANTY HANDOUT FOR

* *

SPECIFIC INFORMATION AND WARRANTY CARD

Page 24

MemoMemo

BODYFRIEND Massage chair

Page 25

MemoMemo

Page 26

Memo

BODYFRIEND Massage chair

Page 27

Memo

Page 28

Product Name Model Manufacturer Importer Customer Support Contact Information Voltage/Frequency Rated Current

Massage Chair BFR-8000US Shanghai Rongtai Health Technology Co., Ltd./China BODYFRIEND Inc. [email protected] / 888-299-8218 (toll free) 110-120V~, 60Hz

1.8A