Bobrick InstaDry B-7125 Troubleshooting And Information Manual

InstaDry™ B-7125

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

High-Speed Hand Dryer

Troubleshooting and Information Guide

Effective 6/1/19

All Bobrick dryers require cleaning every 6 months to ensure that

they function effectively. Please note that failing to clean the dryer

may result in malfunction and can void the warranty.

(Refer to page 7 of the Dryer Troubleshooting and Information Guide for Routine Maintenance Instructions)

www.bobrick.com

BOBRICK DOMESTIC

Email: [e-mail]

Corporate Ofce - Los Angeles - Bobrick Washroom Equipment
6901 Tujunga Avenue, North Hollywood, California 91605-6213
Customer Service: 818.982.9600, Fax: [phone]

New York - Bobrick Washroom Equipment, Inc.
200 Commerce Drive, Clifton Park, New York 12065-1350
Customer Service: 518.877.7444, Fax: [phone]

Canada - Bobrick Washroom Equipment Company
45 Rolark Drive, Scarborough, Ontario M1R 3B1
Customer Service: Eastern Canada: 877.423.6555, Fax: [phone]
Western Canada: 877.423.6444, Fax: [phone]

BOBRICK INTERNATIONAL
Email: [e-mail]

Corporate Ofce - Bobrick Washroom Equipment, Inc.
6901 Tujunga Avenue,, North Hollywood, California 91605-6213 USA
Customer Service: +1 818.764.1000, Fax: [phone];

United Kingdom Bobrick Washroom Equipment Limited
Phone: [phone], Fax: [phone]; Email: [e-mail]

Germany Phone: [phone]; Email: [e-mail]

Australia Bobrick Washroom Equipment Pty. Ltd.
Phone: [phone], Fax: [phone]; Email: [e-mail]

InstaDry™ B-7125 High-Speed Hand Dryer

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

Contents

Instructions for Using the Dryer Guide ...............................................3

Sample Dryer Service Information Sheet .............................................4

Date Code Information ...........................................................5

Routine Maintenance Instructions ...................................................6

Information and Troubleshooting ....................................................7

Diagnostic Sheet ................................................................8

Schematic Diagram ..............................................................9

Limited Warranty ...............................................................10

Page

Instructions For Using The Dryer Guide

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

• Signs for your safety: General mandatory sign (to be
accompanied where necessary by
another sign)

Danger: Electricity

• PleasellouttheDryerServiceInformationSheetcompletely.Ifasectionisnotnecessary/available

insert N/A in the space.

• If the faulty dryer has been installed for 2 months or less, then replace complete dryer and return

faulty unit to the nearest Bobrick Customer Service Department.

• When you receive a call concerning a dryer problem inform, the customer/end user to clean the

dryer and check the motor brushes before going on with diagnosing the problem. Fax them the

cleaning instructions from the guide. If the dryer still does not function after cleaning,

thencontinuellingouttheDryerServiceInformationSheet.

• Inform the customer/end user that the malfunctioning/replaced parts must be returned to the Bobrick

Customer Service Department or a charge will be made for replacement parts.

Dryer Service Information Sheet

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

Distributor/Rep/End-User Name: Bobrick’s best

Address: 12345 Your Street, Suite 100

City: Toon Town State: Your State Zip code: 98765

Job Name: Fantasy Lane Job Location: My Town

Contact Name: Jessica Rabbit Telephone: [phone] Fax: [phone]

Email: [e-mail] Account #: 99999 Sales order #: 246810

Invoice #:35791 Invoice Date: 03/03/20

Dryer Model Information:

Automatic Dryer: __P__TouchButton Dryer: (check one)
Dryer: __P_ Dryer: _____ (check one)

Dryer model #/voltage: 700 115V

Quantity defective: 1 Quantity on job: 2 Date of installation: 06/03/20

Date code (as seen on bottom edge of cover on dryer UL label. For example: 04A): ________________________

Dryer Information:

When did dryer problems rst occur from date of installation?

(Circle one) Upon 2+ Out of

Installation Months Warranty

0–2

Months

If dryer problem occurred within two months of installation, REPLACE dryer and return faulty dryer.

Does the dryer in any way function now? No (Yes or No)

Has the dryer been cleaned in the past 6 months? No (Yes or No). If No, send a cleaning sheet and await outcome.

Full description of fault: Unit would not start upon installation.

Reference to Diagnostic Sheets:

Problem and possible solution: Faulty controller

Problem number(s) (as seen in left margin on diagnostic sheet): # 1 F

Repair kit/parts required (if dryer needs to be returned write RETURN): Return

Part number(s) for replacements: Complete Unit Replaced on SO #: ________________

ANY DEFECTIVE PARTS MUST ACCOMPANY THIS COMPLETED SHEET TO BOBRICK’S SERVICE DEPARTMENT.

Information sheet completed by: Your Name Completion Date:6/6/20

Branch/Rep Firm: _________________________________________________________

Form No. CSD-1196 ST Rev. 4/19 Bobrick Washroom Equipment, Inc. Printed in U.S.A.

Date Code Information

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

The date code on all Bobrick Dryers is found on the upper left corner of the rating label and on the
serial number label.

The date code will contain two digits and one letter.

The digits designate the week and the letter designates the year.

Example: 30Z week thirty, year 2000.

V = 2019

All digits and letters are in ascending order.

U = 2018

Weeks are numbered from 1 to 52 for each year.

Rating Label

Date code and
serial number

T = 2017

S = 2016

R = 2015

P = 2014

N = 2013

M = 2012

L = 2011

K = 2010

J = 2009

H = 2008

G = 2007

F = 2006

E = 2005

D = 2004

C = 2003

B = 2002

Serial Number Label

A = 2001

Z = 2000

Y = 1999

X = 1998

W = 1997

V = 1996

U = 1995

T = 1994

S = 1993

R = 1992

P = 1991

N = 1990

M = 1989

Routine Maintenance Instructions

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

• All Bobrick Dryers require cleaning every 6 months to ensure that they function effectively. Please
note that failing to clean the dryer may result in malfunction and can void the warranty.

• If the dryer is installed in an area prone to dust and dirt this cleaning procedure should be carried
out more frequently.

• Check the length of motor brushes, where applicable, when performing the cleaning procedure.

Cleaning Instructions:

Warning

Risk of electric

shock

Disconnect power

supply before

removing cover

a) The Exterior of Cover

Should be cleaned with a damp cloth, DO NOT use aggressive cleaners or solvents as they may
permanently damage the surface.

Bobrick dryers are drip proof (IP21 or better, see rating label). DO NOT spray with liquids to an
extent that they could enter the unit.

b) The Interior

Having turned off all power to the dryer, remove the cover.

Using a small brush or vacuum, carefully clean out the build up of dust and lint.

Check the length of the motor brushes. If less than ½'' replace. Check that motor brushes are i
installed correctly and that brushes are worn evenly.

Replace the cover.

Turn the power back on.

Information and Troubleshooting

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

for the InstaDry™ B-7125 High-Speed Hand Dryer

For complete set of Installation Instructions refer to form No. 7125-69

Information about the Dryer:

• Surface-Mounted, ADA compliant.

• Durable,satin-nishstainlesssteelcover.

• High-speed hand drying in less than 12 seconds.

• Energyefcientoperation,only200Wattenergyconsumption.

Product Type:

B-7125

Universal voltage, one model works for 110-240V.

Electrical Characteristics

110V-240V, 0.8-1.9 AMP, 50/60 Hz, 202-213 Watts, cULus and CE
marked.

Removal of Cover

Warning

Risk of electric

shock

Disconnect power

supply before

removing cover

1. Remove two screws, from the bottom of the dryer. Rotate the bottom of the cover forward about
30°, then lift the cover from the mounting base.

If a fault occurs with the dryer:

1. Check that the electrical supply is working properly.

2. Check that the circuit breaker is switched on.

3. Clean the sensor lens.

Replacement Parts

7125-150 Dryer Cover

7125-25 Control (Universal)

7125-30 Control Loom (Wiring)

Diagnostic Sheet for InstaDry™ B-7125 High-Speed Hand Dryer

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

Problem Possible Cause Possible Solution

Dryer doesn’t run No electricity supply Check main supply/wiring

Dirty controller lens Clean controller lens

Installation fault Check circuit diagram label for
possible wiring mistakes

Controller faulty Replace controller

Faulty power supply Return dryer to Bobrick for repair

Faulty motor/blower Return dryer to Bobrick for repair

Faulty controller loom (wiring) Replace controller loom

Dryer runs at low speed Excessive dust build up Follow internal cleaning procedure

Controller faulty Replace controller

Faulty power supply Check main supply/wiring

Faulty blower motor Return dryer to Bobrick for repair

Dryer runs continuously Controller faulty Replace controller

Faulty blower motor Return dryer to Bobrick for repair

Faulty controller loom (wiring) Replace controller loom

Dryer turns on randomly Controller faulty Replace controller
and/or cycles on and off
Dryer too close to sink top or Reinstall dryer in appropriate or
other surface location

Dryer subject to strong Reinstall dryer in appropriate
sunlight or artificial light location

Dryer unresponsive to hands Dirty controller lens Clean controller lens
or runs inconsistently

Controller faulty Replace controller

Dryer is oversensitive Controller faulty Replace controller

Excessive noise Worn motor/blower Return dryer to Bobrick for repair

Schematic Diagram

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

Limited Warranty

WWW.RESTROOMDIRECT.COM 704•937•2673 129 Oakpark Dr., Unit A, Mooresville, NC 28115

The Bobrick B-7125 InstaDry Dryer of the serial number(s) indicated herein, and all parts are warranted

totheoriginalowneroftheinstalledunitforveyearsfromdateoforiginalpurchaseagainstdefectsin

factory workmanship or material under normal use and service*.

This warranty is limited to repair or exchange of defective parts at the option of Bobrick

THIS WARRANTY DOES NOT COVER ACCIDENTAL DAMAGE, IMPROPER HANDLING OR
INSTALLATION, OR REPAIRS MADE BY UNAUTHORIZED PERSONS, AND SPECIFICALLY
EXCLUDES CLAIMS FOR INDIRECT, ACCIDENTAL OR CONSEQUENTIAL DAMAGES TO
PROPERTY. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE LIMITED TO THE SAME DURATION OF THE ABOVE WARRANTY.

Some states do not allow the exclusion of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty

lasts,sotheabovelimitationmaynotapplytoyou.Thiswarrantygivesyouspeciclegalrights,and

you may also have other rights which vary from state to state.

* Normal service constitutes performing the following preventive maintenance procedures at

six-month intervals:

Clean any lint, dust or grease from air-intake grille and air-outlet grille.

Labor costs for preventive maintenance shall be at owner’s expense.

For repair or exchange of defective part, send the part together with installation date and serial number
to Bobrick.