BMW 328i Sedan, 328i Convertible, 328i Coupe, 328i Sports Wagon, 328xi Coupe Service and Warranty Information

Service and
Warranty
Information

2008

3 Series

The Ultimate

Driving Machine

®

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

3 Series 2008

Table of Contents

Page

2008 3 Series Models Covered in This Booklet ............................ 1

Introduction (for SULEV (PZEV) only) . . . ................................ 1

BMW Ultimate Service™ ............................................ 1

The BMW Maintenance Program ...................................... 2

Coverage ......................................................2

Maintenance Upgrade Option .........................................2

Intervals .......................................................2

Condition Based Service (CBS) ....................................... 3

Service Interval Display . . .......................................... 3

Info Display screen contents .........................................3

Possible displays .................................................4

Supplementary information (vehicles with optional iDrive) ......................4

Control Display screen contents (optional equipment) ........................5

Red Sectors ....................................................5

Yellow Sectors ...................................................5

Green lamps ....................................................6

Symbols .......................................................6

Special Note ....................................................6

Quality Certification I ...............................................7

Maintenance Summary . ............................................ 7

Standard operations ...............................................7

Engine oil ......................................................7

Microfilter (not shown in CBS) ........................................7

Frontbrake .....................................................7

Rearbrake......................................................7

Vehicle Check ...................................................8

Brake fluid ......................................................8

Automatic Transmission ............................................8

Emission Control Maintenance Schedule ................................ 8

Evidence of Maintenance Work ....................................... 8

BatteryCare .................................................... 17

Corrosion Protection ............................................. 17

Restoring corrosion protection .......................................17

Underbody maintenance ...........................................17

Body Inspection ................................................. 18

Customer Assistance Information .................................... 24

Customer Assistance - Notification ....................................24

BBB Auto Line .................................................. 25

California Residents ..............................................25

Special Programs ................................................ 27

Page

BMW Roadside Assistance ......................................... 27

Owners Eligibility ................................................27

Getting Started .................................................28

Calling For Assistance .............................................28

Services ...................................................... 28

Dispatch Service ................................................28

On-Site Assistance ...............................................28

Lock-Out .....................................................29

Towing Service ..................................................29

Sign-and-Drive ..................................................29

Trip Interruption Benefits ...........................................30

Car Rental Discounts .............................................30

Exclusions .....................................................30

Overview of BMW Limited Warranties .................................. 31

New Vehicle Limited Warranty — 2008 Models

(Valid Only in the U.S.A. and Puerto Rico) . ............................. 32

Warrantor .....................................................32

Warranty Period .................................................32

Warranty Begins .................................................32

Warranty Coverage ...............................................32

Safety Belt Warranty - Kansas .......................................32

Other Items ....................................................32

General .......................................................33

Limited Warranty — Rust Perforation 2008 Models . . . . . ................... 34

REQUIRED MAINTENANCE: ........................................34

Federal Emissions System Defect Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 35

What is not covered ..............................................36

General .......................................................36

Federal Emissions Performance Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 37

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 39

Manufacturer’s Warranty Coverage: ....................................39

Owners Warranty Responsibilities: .....................................39

California Emission Control System Limited Warranty* ..................... 40

What is not covered ..............................................41

General .......................................................41

California Emission Warranty Parts List .................................42

Notice ........................................................ 42

Tire Warranty Statement ........................................... 42

California Emission Warranty — SULEV (PZEV) ........................... 42

Overview of BMW Limited Warranties for SULEV (PZEV) Models . . ............. 43

Page

California Emission Control Warranty Statement SULEV (PZEV)*

Your Warranty Rights and Obligations ................................ 44

Manufacturers Warranty Coverage: ....................................44

Owners Warranty Responsibilities: .....................................44

California Emission Control System Limited Warranty SULEV (PZEV)* . ......... 45

What is not covered ..............................................46

General .......................................................46

2008 3 Series Models Covered in
This Booklet

328i Sedan
328xi Sedan
335i Sedan
335xi Sedan
328i Coupe
328xi Coupe
335i Coupe
335xi Coupe
328i Sports Wagon
328xi Sports Wagon

SULEV (PZEV):
328i Sedan
328i Coupe
328xi Sedan
328xi Coupe
328i Convertible

Introduction (for SULEV (PZEV)
only)

Certain 2008 328i models are certified to Cali­fornia’s stringent Super Ultra Low Emission
Vehicle (SULEV) standards and also qualify as a
Partial Zero Emission Vehicle (PZEV) under the
California Air Resources Board Zero Emission
Vehicle program. In addition to very low tailpipe
and zero-evaporative emissions, this PZEV certi­fication includes a unique warranty when the
vehicle is registered in California and certain
Northeastern states as indicated in the SULEV
(PZEV) section beginning on page 42. SULEV
(PZEV) models registered in Oregon and Wash­ington are covered by the California Emission
Warranty beginning on page 39.

The emission certification standard can be veri­fied on the Vehicle Emission Control Information
label located in the engine compartment. A rep­resentative label is shown below; the SULEV
(PZEV) certification is stated after the word
“California.”

BMW Ultimate Service™

BMW Ultimate Service leads the industry in pro­viding owners with incredible value and peace of
mind. This service includes:

䉯 The BMW Maintenance Program: No-cost

factory-recommended maintenance for
4 years/50,000 miles from the original in-ser­vice date, whichever comes first.

䉯 BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in­terruption benefits as well as trip routing
services.

䉯 New Vehicle Limited Warranty: Limited cov-

erage for defects in materials and workman­ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.

1

The BMW Maintenance Program

The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
This program has been devised with the follow­ing objectives: to maximize vehicle safety, reli­ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte­nance intervals based upon the specific manner
in which each individual vehicle is driven.

2008 3 Series vehicles purchased from any
authorized BMW center in the United States or
Puerto Rico are covered by The BMW Mainte­nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed into service as a sales demonstrator,
service loaner (SLP) or company vehicle, which­ever is earlier.

Any authorized BMW center in the United
States or Puerto Rico will perform the sched­uled maintenance services on your vehicle at no
expense to you.

Coverage

The BMW Maintenance Program covers all fac­tory recommended maintenance, as determined
by the Condition Based Service (CBS) system.
Additional items that need replacement due to
normal wear and tear, and that are not covered
by the original New Vehicle Limited Warranty ­such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear and
tear exceeds BMW wear limits. Any adjustments
required due to normal operating conditions are
also included. See pages 7-8 of this booklet for
additional information.

Exclusions from coverage include the following:
䉯 Items reimbursable under your New Vehicle

Limited Warranty

䉯 Gasoline
䉯 Windshield washer additive (except when in

conjunction with scheduled maintenance)

䉯 Tires, wheel alignment, tire balance and

rotation

䉯 Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, door pan­els and all chrome trim

䉯 Damage detected when performing the rust

perforation inspection

䉯 Damage which results from negligence,

improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel

䉯 Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined

䉯 Maintenance or repair after the vehicle is

deemed a total loss

䉯 Maintenance or repairs performed by other

than an Authorized BMW center within the
United States or Puerto Rico

䉯 Vehicles used in competitive events
䉯 Oil changes performed outside the recom-

mended maintenance intervals as indicated
by the Service Interval Display

Maintenance Upgrade Option

Please contact your authorized BMW center for
information and availability on the optional Main­tenance Program Upgrade for coverage up to
6 years and 100,000 miles.

Intervals

Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Interval Display.

Maintenance intervals on motor vehicles have
conventionally been specified based upon accu­mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine

2

speeds during acceleration requires more fre­quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.

The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.

Condition Based Service (CBS)

Service Interval Display

Info Display screen contents

CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti­cated algorithms take even more detailed
account of the various conditions of vehicle use.

The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:

䉯 Engine oil
䉯 Brakes - front and rear separately
䉯 Brake fluid
䉯 Vehicle check
䉯 Required State Inspection(s)

CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser­vice Advisor and used to propose the optimum
scope of maintenance.

Disconnecting the battery during periods

of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and possibly also the engine oil
and microfilter, brought up to date by your BMW
center. Also see the section on battery care on
page 17 of this statement.

The distance remaining until your next service
briefly appears when you switch on the ignition.

The Info Display immediately switches to

its compute mode when you press one
of the two buttons in the turn signal indicator
lever.

For certain maintenance operations, you can
view the respective distance remaining or due
date individually in the instrument cluster.

1. Push button 1 in the turn indicator lever up
or down repeatedly until the appropriate
symbol appears in the display, accompanied
by the words “SERVICE-INFO”.

2. Press button 2.

3. Use button 1 to scroll through the individual
service items.

3

Possible displays

1. Button for selecting functions

2. Service requirements

3. Engine oil

4. Roadworthiness test*

5. Front brake pads

Supplementary information (vehicles
with optional iDrive)

You can have further information on the scope
of maintenance displayed on the Control
Display.

1. Open the start menu.

2. Press the controller to open the i-menu.

3. Select “Info sources” and press the
controller.

4. Select “Service” and press the controller.

5. If necessary, move the highlight marker to
the uppermost field. Turn the controller until
“Service requirements” is selected and
press the controller.

6. Rear brake pads

7. Brake fluid

The sequence of displayed service items may
vary. The data for the next service appointment
is shown first.

4

6. If necessary, move the highlight marker to
the second field from the top. Turn the con­troller until “Status” is selected and press
the controller.

A list of selected maintenance operations and, if
applicable, inspections required by law is displayed.

You can request more detailed information on
every entry.
Select the entry and press the controller.

Control Display screen contents
(optional equipment)

For 3 Series equipped with the optional Naviga­tion System, the current Status of Service items
determined by the CBS are shown in the Con­trol Display.

You can view additional information on service
and maintenance procedures by selecting the
OB data menu.

1. Select and confirm.

To exit from the menu:

Select the

arrow and press the controller.

2. Select “Service” and confirm your entry.

3. The display shows a list of selected service
and maintenance procedures, as well as any
required state inspections.

Red Sectors

The service deadline has already passed.

Yellow Sectors

The deadline for service or a state inspection is
approaching. Please contact your BMW center
for an appointment.

5

Green lamps

No service is currently required.

You can request more detailed information on
every entry.

Turn the controller to scroll through the list, then
confirm the selected entry.

Confirm to exit the list.

Symbols

No service is currently required.

The deadline for service or a legally man­dated inspection is approaching. Please
schedule a service appointment.

The service deadline has already passed.

The current service status is automatically
saved in the vehicle’s ignition key. The Service
Advisor at your BMW center has a device called
a key reader. When your Service Advisor inserts
your key into the key reader, all pertinent vehicle
and servicing data will be available, and a cus­tomized maintenance checklist is printed out
based on the specific operations called for by
the Condition Based Service.

Special Note

The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state­ment, and are subject to change. The most cur­rent maintenance recommendations are
available from your authorized BMW center.

The performance of certain subsequent mainte­nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
䉯 Oil Service: Engine oil should be changed

with the engine at operating temperature.

Note: Change oil at least once a year.

All 2008 model year 3 Series vehicles are facto­ry-filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
䉯 BMW High Performance 5W-30 Synthetic Oil

(BMW part number 07 51 0 017 866)

䉯 Mobil 1 10W-40 Synthetic
BMW is evaluating various synthetic oils for

inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of North
America, LLC at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.

BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.

The following maintenance elements must be
performed at the mileage/time stated (time inter­vals begin from the vehicles production date):

䉯 Brake Fluid Service: Change brake fluid every

two years, or when specified by CBS.

䉯 Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis and
must therefore be replaced every
120,000 miles to maximize vehicle fuel econ­omy and minimize exhaust pollution. For the
328i SULEV (PZEV) models, the oxygen sen­sor must be replaced every 150,000 miles.
The replacement of the oxygen sensor is
required under the terms of the applicable
BMW emission system warranties.

䉯 Spark Plug Service (not shown in CBS).

Replace at the following intervals:
328i versions: 100,000 miles

335i versions: 45,000 miles

6

䉯 The engine coolant has a lifetime rating and

does not need to be changed except for sys­tem repairs.

For your convenience, you may also wish to have
your BMW center perform any necessary opera­tions to fulfill any state inspection requirements in
your area concurrent with the maintenance ele­ments specified above during other repairs.

Should you request more frequent mainte­nance service, the cost of these services will
not be covered by the Maintenance Program.

BMW has applied the most modern technological
advances not only to the design and production of
your vehicle, but also to computing of the opti­mum maintenance interval for your type of opera­tions and driving style. Your BMW center has
made a substantial investment in unique BMW
special service tools to enable BMW factory
trained service technicians to perform quality
repairs on your BMW in minimal time. Your service
technician looks forward to serving your every ser­vice need and to help maximize your satisfaction
with your BMW, its longevity, and resale value.

Standard operations

Maintenance work:

䉯 Brief diagnostic test
䉯 Verify Check Control messages.
䉯 Check indicator and warning lights.
䉯 Reset CBS display.
䉯 Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

Engine oil

Maintenance work:
䉯 Change the engine oil and oil filter. We rec-

ommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.

䉯 After every 3rd engine oil change: Intake air

cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).

䉯 Parking brake: Check function and

pre-burnish.

Quality Certification I

For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.

Maintenance Summary

The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.

Microfilter (not shown in CBS)

Maintenance work:
䉯 Replace ventilation microfilter.

Front brake

Maintenance work:
䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness, if

necessary replace at extra charge.*

Rear brake

Maintenance work:
䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness, if

necessary replace at extra charge.*

䉯 Parking brake: Check condition, brake lining

thickness and function, if necessary replace
at extra charge.*

*Unless covered by Maintenance Program

7

Vehicle Check

Brake fluid

Maintenance work:
䉯 Check operation of horn, headlight flasher

and hazard warning flashers.

䉯 Check instrument and control lighting and

heater/air-conditioning blower.

䉯 Check lighting system: turn signals, back-up,

license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.

䉯 Safety belts: Check condition and function.
䉯 Check windshield wiper and washer jet

positions.

䉯 Body: Check for corrosion (except cavities).
䉯 Tires: Check tread depth, wear pattern, outer

condition, inflation pressure. If necessary, cor­rect pressure.

䉯 Reset Tire Pressure Monitor.
䉯 Battery: Check state of charge (magic eye)

and charge if required.

䉯 Power steering reservoir: Check fluid level.
䉯 Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment of
stickers.

䉯 Rear-view mirrors
䉯 Coolant: Check fluid level and concentration.
䉯 Windshield washer and intensive cleaning

system: Check protection level, fluid level, top
if necessary.

䉯 Brake system connections and lines: Check

for leaks, damage and correct positioning.

䉯 Underbody, incl. all visible parts (i.e. transmis-

sion, rear axle, fuel lines, exhaust system):
Check for damage, leaks and corrosion.

䉯 Steering components: Check for clearance,

leaks, damage and wear.

䉯 Final Inspection: Road test with check of

– Brakes, including burnishing of parking

brake pads
– Steering
– Shock absorbers (visual)
– Transmission

Maintenance work:
䉯 Replace brake fluid.

Automatic Transmission

Maintenance work:
䉯 Replace ATF at intervals of 100,000 miles.

Emission Control Maintenance
Schedule

The maintenance schedule as shown is required
for the proper functioning of the emission con­trol systems for optimum vehicle performance
and fuel economy.

Basic Engine

Engine oil As specified by CBS
Engine oil filter As specified by CBS

Fuel System

Air filter As specified by CBS

Ignition System

Spark plugs (328i
versions)

Spark plugs (335i
versions)

Emission Control
Components

Oxygen sensor (except
SULEV)

Oxygen sensor: SULEV
(PZEV)

100,000 miles

45,000 miles

120,000 miles

150,000 miles

Evidence of Maintenance Work

This BMW Service and Warranty Information
Booklet should be presented to your BMW cen­ter when maintenance is required. Make sure
that confirmation of maintenance work is always
entered in this Service and Warranty Information
Booklet. You may need this for any warranty
claims that become necessary, and later on as
evidence that your car has been given the cor­rect and regular maintenance that justifies its
resale or trade-in value.

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