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TROUBLE SHOOTING
WARNING
Problem Possible Cause Solution
Problem Possible Cause Solution
Indicator does not
light up.
Boil over
Heating element
scorching
The time of making
soymilk is prolonged,
others are normal.
Indicator light up, but
machine does not work.
The motor can’t work.
The head is not on the right
place.
Replace the head.
Press wrong button. Choose right one.
Forget to install the grinding
device.
Install the grinding device.
There is too much or too
little soybean or rice.
Add material as standard.
Water is not enough. Add water between the two
marks.
The problem of the appliance
itself.
Repair it in the after-sales
service department.
Heating element was not
cleaned well.
Make the heating element
clean.
Too much rice. Add rice as stipulated.
Voltage below level. Use home-use voltage
stabilizer.
Temperature is too low. Use warm water.
The plug didn’t set in fully. Set the plug into the machine
fully.
Do not press the button. Press the function button.
There is no water in the Jug
or the water is less.
Add water between the two
marks.
Being when the machine
working.
Follow the instructions to
Operate the machine.
Breakdown of temperature
Probe.
Repair it in the after-sales
service department.
Water seepage into the
head.
Repair it in the after-sales
service department.
Heating from time to
time.
The function keys no
response.
The soybean or rice
can’t be broken into
pieces.
The soymilk is not
well done, but
warning advanced.
Do not put the soybean
or rice.
Put soybean or rice.
Water seepage into the
head.
Repair it in the after-sales
service department.
Spacing interval is short,
the system don’t restore.
Reuse it 3 minutes after
power o.
The water is not enough. Add water between the two
marks
Voltage below level. Use home-use voltage
stabilizer.
Too short for soaking the
bean.
Lengthen the time of
soaking.
There is too much or too
little soybean or rice.
Add right amount of
soybean or rice as manual
mentioned.
The problem of the appliance
itself.
Repair it in the after-sales
service department.
Too much water or too many
materials.
Add water between the two
marks and material as
standard.
NOTE: If you can’t solve the problem by above method, please contact a qualied technician or after sales service center for repair.
DO NOT TRY TO ADJUST OR REPAIR THIS APPLIANCE BY YOURSELF.
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualied person in order to avoid a hazard.
Do not try to adjust or repair this appliance if not sure of the high voltage devices in
the appliance.
Unplug after use is completed, please get out of electrical wall outlet, always hold the
plug, but never pull the cord to avoid damage and hazard.
After you pull the plug, heating element is still hot, please do not touch or place on
combustible surfaces.
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