Bluepath Setup Guides
replacing a bt infinity router with the netgenie router.docx
1 January 2014
Bluepath Setup Guides
Replacing a BT Home Hub (Infinity) Router with the NetGenie Smart Home Router.
Before installing the NetGenie, please refer to the NetGenie Quick Start Guide and familiarise
yourself its pages.
This guide applies to the NetGenie Home VDSL/ADSL (mk3) Routers
NetGenie Home VDSL/ADSL Mk3 Router 1
The NetGenie Home VDSL Router is a direct replacement for the BT Home Hub 5.
Eth Port 4 on the NetGenie is the WAN port and 1Gbe Port. This port can be used with 1Gbe
Ethernet Switches, such as a NetGear GS608 or GS605, so extending your gigabit network or with an
external NAS drive, such as our favourite Synology DS214 units.
Go through the NetGenie manual to identify how to connect your NetGenie to your VDSL
connection.
This shows connecting the NetGenie via
splitter or ADSL filter. Which is not
typically required. You can plug the
supplied RJ11 ADSL/VDSL cable directly
into your telephone master socket, where
Bluepath Setup Guides
replacing a bt infinity router with the netgenie router.docx
2 January 2014
the ADSL/VDSL socket is located. Plug the other end of the cable into your NetGenie.
Power up login as per the NetGenie Quick
Start Guide
and run the Network Configuration Wizard.
Select VDSL/ADSL and then choose your country as United Kingdom and provider as BT Broadband.
Bluepath Setup Guides
replacing a bt infinity router with the netgenie router.docx
3 January 2014
At this point you can enter a username and password. As mentioned earlier in this guide BT and
TalkTalk confirm that there is no need for either a username and password. However the NetGenie
does require and entry at this point. We use BT’s default identifiers here.
Username – bthomehub@btbroadband.com
Password - 1234
There is no need to add a service name. Click apply.
You will not be connected yet, though a congratulations
screen comes up.
We now need to change check and change a couple of
settings.
Press OK and we will continue.
The NetGenie will take you to the standard Family Protection Setup Screen.
Bluepath Setup Guides
replacing a bt infinity router with the netgenie router.docx
4 January 2014
You can go ahead and set up users.
Or you can check that you have a full internet connection.
Select the Network Settings Tab in the top menu.
This will bring up the Overview screen, which will show the protocol (connection) type, the ISP IP
address and the primary and secondary DNS servers. If these settings are all populated you are good
to go.
If not you may need to check the settings and change them. Select the Internet option in the left
hand sidebar and you will be presented with this screen.
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replacing a bt infinity router with the netgenie router.docx
5 January 2014
Next we need to just check the PTM connection settings. Select “Create PTM” and the following
dialog box will come up.
Just make sure the settings are as shown above.
Click Apply and then Apply on the main internet connection screen.
Go to overview on the Network Settings Screen and this should now show that you are connected.
If not go to the main System Screen and Restart the NetGenie.
Bluepath Setup Guides
replacing a bt infinity router with the netgenie router.docx
6 January 2014
If you have any difficulty either contact;
Bluepath at netgenie.support@bluepath.co.uk or
NetGenie Support, support@netgenie.net.
We suggest keeping your BT Openreach Modem and TalkTalk router. If you ever have problems with
your actual line, TalkTalk might want to run some tests and require that you use their router. We
have had TalkTalk running their line tests, while a NetGenie has been in place without issues.
TalkTalk support were very helpful when working with us and our clients.
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