RT101
user
manual
BLUEBIRD
version 1.0
This user manual is protected by copyright.
Copyright © 1995-2017 Bluebird Inc. All rights reserved.
Bluebird Inc. is the designer and manufacturer of Bluebird handheld mobiles.
This manual and the programs in this device are protected under international copyright laws,
and may not be copied, distributed, translated, or removed by any means.
Registered Trademark
BLUEBIRD is an emerging global brand, striving to lead the market
in performance and mobility. Their products represent reliability,
innovation, and innovative technology. Bluebird is a registered
trademark from the global brand of Bluebird Inc. and is copyright
protected.
t Bluebird and stylized Bluebird Logo are registered trademarks and symbols of Bluebird Inc.
t Qualcomm® IZat™ is a registered trademark of Qualcomm Atheros, Inc.trademark of
Qualcomm Atheros, Inc.
t Adobe® is a registered trademark of Adobe Systems Inc.
t All other trademarks and copyrights are the property of their respective owners.
User’s Guidance
Device type User’s guidance
Class B Device
(Household Information &
Communication)
Type Registration
This device has qualified the electromagnetic wave suitable
registration and can be used as a household device at a
residential area as well as any other areas.
This wireless device may cause propagation interference,
and so, it cannot be used for life-saving services.
Safety Information
Symbols
This manual uses the following symbols to indicate hazards and additional information.
Symbol Name Description
Warning Indicates situations that could cause injury to yourself or others.
Caution
Note
Please read this safety precaution information carefully. Failure to follow the information
provided may result in fire, electric shock, or other property damage or bodily injuries.
Indicates situations that could cause damage to your device or
other equipment.
Indicates additional information that can help you get the most
out of the device.
Device
t Do not press the Power button on the device if the device is wet or do not touch
adapter or power cord with wet hands. There is risk of electric shock.
t Do not use your device in an explosive danger zone.
t If your device becomes wet, do not put your device in heaters, microwaves, etc. to
dry it. There is a risk of explosion or malfunction.
t Do not scratch the device’s touchscreen. Use only your fingers or a compatible pen.
Never use an actual pen, or any other sharp object on the touchscreen.
t Although this device is very sturdy, do not drop, hit, bend, or sit on it on purpose. It
can be broken.
t Do not modify, take apart, or repair the device. Contact to your customer service
center. Failure to do so will void your warranty.
t Do not attempt to modify your hardware or software. It may cause device
malfunction and void your warranty.
t You may not be able to use this wireless device in basements, open fields,
skyscrapers, or other places where the signal is weak.
t Backup the data and information from your device. Your data, such as ringtones,
texts, and voice messages, may be erased during repairs or upgrades.
t Do not paint your device. It can damage your screen or your device’s exterior.
t Avoid using or storing this device at extreme temperatures. This device is designed
to work at temperatures between -10°C and 50°C (-2°F and 122°F), and humidity
level between 5% and 95%.
Safety Information
Environment
t Do not use the device while driving or operating heavy machinery. Doing so may
result in death or serious injury.
t Do not use the device in locations with combustible goods. Doing so may result in
an explosion.
t Do not use the device in dusty or hot locations. Doing so may damage the device.
t Do not expose your device to direct sunlight such as on the dashboard of a car for
extended periods of time.
t Do not use the device in humid locations. Doing so may damage the device and void
the warranty.
t Do not keep the device close to air conditioner vents. Corrosion within the device
may occur due to condensation from changes in temperature.
t Do not allow children to play with the device.
Battery and Charging
t Improper battery use may cause fire, explosion, or other hazard.
t If the battery is removed due to impact, heat, submersion, or other damage, there is
a risk of explosion. Keep away from children and animals.
t Do not allow the battery’s contacts to touch things like necklaces, coins, or electric
conductors. Do not give any impact with sharp objects. There is a risk of explosion.
t Use only the approved battery and charger. Using an incompatible battery or charger
may cause device malfunction or other damage, such as fire.
t When you are not using the device for a long period, take out the battery and keep
the device and the battery in a dry, cool place. Also, charge the battery at least
once a year. If you keep it without charging for a long time, it may cause device
malfunction.
Distraction
In some situations, using your device may distract you and cause serious injuries and
damages. For example, avoid talking on the phone or texting while driving or riding a
bicycle. It is strictly prohibited by law in some jurisdictions. If you cannot avoid using
your device while driving, stop your vehicle or use hand-free kit.
Frequency Interference
t This wireless device may cause radio frequency interference, so use Airplane mode
or turn off the device when prohibited.
t The device emits an electromagnetic fields. It may interfere with your medical
devices.
t Do not place credit cards, phone cards, bankbook, and tickets next to the device.
The magnetic field of the device can damage their magnetic strips.
Package Contents
Package Components
The device includes the following components. If any of these components
are missing, please contact the retailer who sold you the device.
RT101 tablet Micro USB cable Power adapter
The images in this manual may not reflect the color and shape of the actual device.
These illustrations are intended for descriptive purposes only.
Cradle Set (Optional)
Cradle Power adapter AC power cord
Your Device
Device Front
1
2
3
No. Name Description
Front camera Captures pictures and video (2.0 megapixels).
1
4
5
2
3
4
5
Battery LED
Light sensor
Microphone
Screen
Indicates the status of the battery.
t The battery LED turns red when the battery is
charging.
t The battery LED turns off when the battery is fully
charged.
t The battery LED blinks red at 1 second intervals
when the battery has a problem, such as it being
too hot or too cold.
Detects the ambient light to automatically adjust the
brightness of the screen and the exposure of the camera.
Captures sound for video conferencing, voice recording, and
speech recognition.
Displays programs and acts as a multi-touch interface.
The default resolution is 1280 × 800.
Your Device
Device Back
1
3
4
5
6
7
2
No. Name Description
Audio jack
1
USB port
2
Power button Turns on the device.
3
Rear camera Captures photos and video (8 megapixels).
4
Battery area 6000 mAh, inner part of the device.
5
Battery locker Locks the battery.
6
Speaker Emits sound.
7
Connects to the 3.5 mm adapter on headphones or
computer speakers.
Connects to the power adapter to charge the device.
Connects to USB devices, such as memory sticks,
keyboards, and external hard drives.
8
Cradle connector Connects the device to a cradle (optional).
8
Your Device
Cradle Front (Optional)
No. Name Description
Connector Connects the cradle to a device.
1
Cradle Bottom (Optional)
1
1
2
No. Name Description
DC OUT port
1
USB port
2
DC IN port Connects a power cable.
3
Ethernet port Connects an ethernet cable.
4
Connects another power source. For details about available
devices, contact Bluebird customer service.
Connects to USB devices, such as memory sticks,
keyboards, and external hard drives.
3
4
Device Specification
Physical Characteristics
Dimensions (L x W x D) 262.0 x 178.2 x 14.65 mm
Weight 810g
Display 10.1 inch, HD (1280 X 800)
Battery
Expansion slot MicroSD 64GB SDHC
SIM slot 1 SIM
Audio Speaker, microphone
Camera
GPS A-GPS, GLONASS (for WWAN only)
Barcode scanner 1D&2D imager (w/ the Smart Plug)
Sensor
User replaceable Battery
3.8V, 6000mAh
Rear : 8MP Autofocus
Front : 2MP Fixed Focus
Android : Gyroscope, Accelerometer, e-compass
Windows : Accelerometer
Performance Characteristics
Processor
OS
Android : 2.0 GHz Octa Core Processor
Windows : 1.92 GHz Quad Core Processor
Android 7.x (64bit)
Windows 10 IoT Enterprise (64bit)
System memory
Built-in storage
Interface
Android : 2GB
Windows : 4GB
Android : 32GB
Windows : 32GB / 64GB
Docking Connector
1 x USB Typc C (3.0) (OTG)
Device Specification
User Environment Characteristics
1.2m / 4 ft. to drop per MIL STD 810G
Durability
Operating temperature -10 °C to 60 °C (14 °F to 140 °F)
Storage temperature -20 °C to 65 °C (-4 °F to 149 °F)
Humidity 90% non-condensing
Communication Options
WWAN Radio (optional) LTE, HSPA+/HSPA/UMTS, EDGE/GPRS
1.5m / 5 ft. to drop per MIL STD 810G
(w/ the Rugged Plug)
WLAN Radio
WPAN Radio
Please ask your sales representative for the specifications not listed above or for the
future upgradeable specifications.
802.11 a/b/g/n (802.11n 2.4GHz and 5GHz)
Indoor use only in 5150 MHz ~ 5250 MHz band.
Bluetooth 4.0 LE , Class 2
Troubleshooting
The battery does not charge properly.
t Ensure that your device and the charging cable are connected and the charging LED is
functioning correctly.
t If the battery does not charge completely, it may be dead or defective. Replace the battery
with a new one. (The warranty period for battery replacement is six months.)
The battery life got shorter.
When you use network data or peripheral device such as wireless LAN or Bluetooth that
require more power, your device may use more battery than usual. If it happens for an
extended period of time, your battery may be dead. Then replace it with a new battery.
I dropped the device in the water.
Turn off the device and take out the battery. Place the device and battery in a dry place. Let
them dry completely for a considerable period of time, and then turn the device back on. If it
does not turn back on, contact our service center.
My device gets too hot to touch.
It is normal for the device to warm up while it is receiving a poor signal, performing an intense
workload, or charging. It should cool down if you stop using the device for a certain amount of
time. If the problem continues, contact the manufacturer. It may result in a burst battery or fire.
How do I get the repair service?
You can contact your local sales representative or you can send the device via a delivery
service to Bluebird’s Korean headquarters. When sending the package, make sure you pay for
the shipping fee in advance. When the repair is finished, Bluebird will cover the shipping cost.
Safety Regulatory
FCC Cautions
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
t Reorient or relocate the receiving antenna.
t Increase the separation between the equipment and receiver.
t Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
t Consult the dealer or an experienced radio/TV technician for help.
Part 15.105 (B)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications, However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
t Reorient or relocate the receiving antenna.
t Increase the separation between the equipment and receiver.
t Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
t Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment under FCC rules.
Part 15.21 Information to user.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Safety Regulatory
FCC 15.407 (g) states
Manufacturers of U-NII devices are responsible for ensuring frequency stability such that an
emission is maintained within the band of operation under all conditions of normal operation
as specified in the users manual.
Since this is an Indoor Only device (required for this band) you do not need to worry about
the extreme frequency Stability over wide temperatures, but you can show that the frequency
Generation portion of this device (from the schematic) has its own stated stability that would
n
ever allow the device to generate emissions or part of the spectrum outside of the authorized
band (can be determined by looking at the Occupied BW plots to see how much margin to
the band edge is available).
If the devices in the future use the other higher frequency UNII bands, and the devices can be
used outdoors, you may need to provide details of stability over a much wider temperature
range (depending on the use conditions stated in the manual).
Most compliance for this requirement is stated from the specification of the frequency
generation portion of the device and not necessarily through additional testing.
FCC compliance information
This device complies with Part 15 of the FCC’s Rules. Operation is subject to the following
two Conditions:
t This device may not cause harmful interference, and
t This device must accept any interference received, including interference that may cause
undesirable operation.
This device complies with RF exposure requirements.
End users cannot modify this transmitter device. Any Unauthorized modification could void
the user’s authority to operate this device.
Warranty and Support
Manufacturer
Bluebird Inc.
Head Office: (Dogok-dong, SEI Tower 13~14F), 39, Eonju-ro 30-gil, Gangnam-gu, Seoul,
Korea, 06292
Factory: (SSang-young IT Twin tower-B 7~8F), 531, Dunchon-daero, Jungwon-gu,
Seongnam-si, Gyeonggi-do, Korea, 13216
t Trade name: Bluebird Inc.
t Trade mark:
Customer support
Before asking for after-sales service, please back up the data on the device. We do not back
up data from the products sent to the Customer Service Center. Therefore, we assume no
responsibility for loss/deletion of data.
Customer Service Center
#1103, Gplus Kolon Digital Tower 11F,
Digital-ro 26-gil 123, Guro-gu, Seoul, Republic of Korea(08390)
t Fax: +82-2-6499-2242
t Email: rma@bluebirdcorp.com
t Hours: 9:30 a.m. - 6:30 p.m. (GMT Time: +9 Hours)
The center is closed on Saturdays, Sundays, and Korean national holidays.
Registering for After-Sales Service
t We receive the products for our after-sales service through mail, delivery services and hand
delivery only in principle.
t If you bought the product from a party other than Bluebird or an authorized Bluebird reseller,
you need to register the product before using our after-sales service.
t Please enclose an evidence of purchase or the product receipt for our after-sales service.
t Please enclose your name, telephone number, address and details of the problem for a
prompt service.
t You can ask for our after-sales service by contacting your authorized Bluebird dealer or the
Customer Service Center in the head office.
Warranty and Support
t Do not intentionally damage the label on the product.
t A damaged label may result in a disadvantage to the customer.
t When you return the product to Bluebird for service, please put the product in a protective
box.
t The warranty will not cover any damage which occurs during delivery. We advise you to use
the box and protective cover supplied with the product.
t Make sure to deliver the product in a safe way. Bluebird assumes no responsibility for the
loss of the product during delivery.
Charged services
t In the following cases, it will be charged when requesting for after-sales service.
–– Service request due to inappropriate use of the device by the customer
–– Loss of PIN number
–– Use of programs that might affect the program (over-clock, forceful changes in the input
of the system, personal developments)
t Faults caused by the customer.
–– Defect due to inappropriate or careless use of the product (dropping, submersion under
water, shock, damage, unreasonable operations, etc.)
–– Defect due to a repair or unauthorized technician
–– Defect caused intentionally or by the carelessness of the customer
–– Defect due to the use of fraudulent parts or components
t Other cases
–– Defect due to nature (damage caused by fire, wind, flooding, etc.)
–– Accessories are out of warranty (accessories like battery/charger/cable/adapter, etc. have
a warranty of 6 months)
t Regulations for repairs after charged services
–– If the same fault occurs in the part that has been repaired within a 1 month (30 days), the
part will be repaired free of charge.
No refunds will be offered in the following situations:
t The product seal has been removed (if applicable).
t The product has been damaged due to careless use by the customer or due to a
natural disaster (floods, rain, fire, etc.).
t Loss of product or other components (manual, connecting cables, etc).
t DOA (Dead on Arrival) policy
If your product is DOA (Dead on Arrival), or has malfunction within 30 days of
purchase (DOA period), the product will either be exchanged or provided with aftersales service.
Warranty and Support
Warranty certificate
Thank you for purchasing a product from Bluebird Inc.
t In case of accessories such as batteries, only those that match the sales list managed by
the Customer Service Center will be eligible for customer service.
t A repair or an exchange of batteries that does not match the sales list of the Customer
Service Center due to the carelessness of the customer will be fully charged.
Name of Product Smart Rugged Tablet Computer
Name of Model RT101
Date of Purchase
Manufacture Number
Place of Purchase
Term of Guarantee 1 year from purchase
Warranty information
t Bluebird Inc. (hereinafter referred to as Bluebird) provides the warranty service for its
products in compliance with the Bluebird’s warranty program.
t Upon receiving a notification on a defect of its product within the range of warranty during
the warranty period, Bluebird will repair or replace the defective product according to its
warranty policy.
t If the defective product within the range of warranty is not repairable or replaceable, Bluebird
shall refund the purchasing price within a designated period from the date of receiving a
notice of defect.
t Bluebird assumes no responsibility for repairing, replacement or refund until it receives the
defective product from the customer. The replacement shall be equivalent to a new product
in the aspect of performance.
t Bluebird products may contain the recycled products, components or materials equivalent
to new products in the aspect of performance.
t This warranty is applied to software products only when the programming commands are
not executed. Bluebird does not guarantee interruption-free or error-free performance.
BLUEBIRD CUSTOMER SERVICE
Operating Hours
Monday to Friday 9:30 A.M. - 6:30 P.M.
(GMT Time: +9 Hours)
The center is closed on Saturdays,
Sundays, and Korean national holidays.
Customer Service Center
#1103, Gplus Kolon Digital Tower 11F,
Digital-ro 26-gil 123, Guro-gu, Seoul,
Republic of Korea(08390)
Bluebird constantly strives to bring utmost
satisfaction to all our customers.
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