Operating Instructions and Parts Manual BSS10, BSS20, BSS25, BSSF50
Please read and save these instructions. Read carefully before attempting to assemble, install, operate or
maintain the product described. Protect yourself and others by observing all safety information. Failure to
comply with instructions could result in personal injury and/or property damage! Retain instructions for
future reference.
The Professional’s Line
Submersible Sump
System
Description
This submersible sump system is
designed for indoor home sump
applications. The system consists of
a primary sump pump and a back-up
sump pump.
The primary system operates on
120-volt household electric power. It
is equipped with a 3-prong grounding
type power cord. The motor is dielectric
oil filled and sealed for cooler running
and is designed to operate under water.
The battery operated back-up sump
pump is included in the event that
the primary pump cannot function. It
does not replace the primary pump.
A float switch automatically turns on
the backup sump pump when water
activates the float. A battery (not
included) must be installed to operate
the back-up sump pump.
Unpacking
Inspect this unit before it is used.
Occasionally, products are damaged
during shipment. If the pump or
components are damaged, call our
customer service department at
1-888-636-6628.
Specifications
BSS10BSS20BSS25BSSF50
Power Supply
Requirements
MotorSingle Phase,
Liquid
Temperature
Range
Circuit
Requirements
Dimensions11 in. high x
120 V, 60 Hz s
12 V DC l
Dielectric Oil
Filled s
40°F to 120°F40°F to 120°F40°F to 120°F40°F to 120°F
15 A (min) s15 A (min) s15 A (min) s15 A (min) s
9 in. base
120 V, 60 Hz s
12 V DC l
Single Phase,
Dielectric Oil
Filled s
11-1/2 in. high x
9-3/4 in. base
120 V, 60 Hz s
12 V DC l
Single Phase,
Dielectric Oil
Filled s
11-1/2 in. high x
12 in. base
120 V, 60 Hz s
12 V DC l
Single Phase,
Dielectric Oil
Filled s
11-1/2 in. high x
12 in. base
Construction
BSS10BSS20BSS25BSSF50
Motor
Housing
VoluteThermoplastic
ImpellerGlass Reinforced
ShaftSteelSteelSteelSteel
Discharge1-1/2 in. NPT s
Glass Reinforced
Thermoplastic
sl
sl
Thermoplastic
1-1/4 in. or
1-1/2 in. socket l
Cold Rolled Steel
s
Glass Reinforced
Thermoplastic l
Cast Iron s
Glass Reinforced
Thermoplastic l
Glass Reinforced
Thermoplastic
1-1/2 in. NPT s
1-1/4 in. or
1-1/2 in. socket l
Cold Rolled Steel
s
Glass Reinforced
Thermoplastic l
Cast Iron s
Glass Reinforced
Thermoplastic l
Glass Reinforced
Thermoplastic
1-1/2 in. NPT s
1-1/2 in. socket l
Cold Rolled Steel
s
Glass Reinforced
Thermoplastic l
Cast Iron s
Glass Reinforced
Thermoplastic l
Glass Reinforced
Thermoplastic
1-1/2 in. NPT s
1-1/2 in. socket l
REMINDER: Keep your dated proof of purchase for warranty purposes!
Attach it to this manual or file it for safekeeping.
For parts, product & service information
visit www.blueangelpumps.com
353502-002 4/11
Operating Instructions and Parts Manual
Safety Guidelines
This manual contains information
that is very important to know and
understand. This information is
provided for SAFETY and to PREVENT
EQUIPMENT PROBLEMS. To help
recognize this information, observe the
following symbols.
DANGER indicates
an imminently
hazardous situation which, if NOT
avoided, WILL result in death or serious
injury.
WARNING indicates
a potentially
hazardous situation which, if NOT
avoided, COULD result in death or
serious injury.
CAUTION indicates
a potentially
hazardous situation which, if NOT
avoided, MAY result in minor or
moderate injury.
NOTICE indicates
important
information, that if NOT followed, MAY
cause damage to equipment.
General Safety Information
CALIFORNIA PROPOSITION 65
This product or its
power cord contains
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
Wash hands after handling.
GENERAL SAFETY
Do NOT
use to
pump flammable or
explosive fluids such
as gasoline, fuel oil,
kerosene, etc. Do NOT
use in a flammable and/or explosive
atmosphere. Pump SHOULD only be used
to pump clear water. Personal injury
and/or property damage COULD result.
All wiring must be
performed by a
qualified electrician. Failure to follow
this warning could result in fatal
electrical shock.
If the
basement
has water or moisture on
the floor, do NOT walk on
wet area until all power is
turned off. If the shutoff box
is in the basement, call an electrician.
Remove pump and either repair or
replace. Failure to follow this warning
COULD result in fatal electrical shock.
Do not
expose
battery to sparks or flames
as an explosion or fire could
result.
Battery
acid is
corrosive. Avoid spilling
on skin or clothing. Eye
protection must be worn
when handling the battery.
A ground fault
circuit interrupter is
required.
This pump must only
be used to pump
clear water. This pump is not designed
to handle effluent, salt water, brine,
laundry discharge or any other
application which MAY contain caustic
chemicals and/or foreign materials.
Pump damage MAY occur if used in
these applications and WILL void
warranty.
Back-up Pump Battery
Requirements
1. Use only a new fully charged 12
volt deep cycle battery. Electrolyte
level must be checked and
maintained in accordance with
manufacturer’s guidelines.
2. Battery sizes that will fit into the
battery box are 24C, 24VCM, 27C,
27CM, and 27F.
3. Battery recharge time will be
different at each installation. Under
normal conditions it will take two
to four days to bring a deep cycle
battery back to full charge after it
has been discharged. If electrical
power to the house is lost more
than once a week, consider keeping
a spare, fully-charged battery to
replace an exhausted battery for
the back-up sump pump.
Installation
1. Install in a sump pit per the
minimum diameter required
(BSS10: 11 in., BSS20: 12 in.,
BSS25, BSSF50: 15 in. in diameter).
Construct sump pit of tile, concrete,
steel or plastic. Position primary
pump switch AWAY from any inlets
so that incoming water does not
contact the switch face (see
Figure 1, on Page 3).
2. The unit should be located and
rest on a solid, level foundation.
Do not place pump directly on clay,
earth, gravel, or sandy surface.
These surfaces contain small stones,
gravel, sand, etc. that may clog or
damage the pump and cause pump
failure.
Flood risk. If flexible
discharge hose is
used, make sure pump is secured in
sump pit to prevent movement. Failure
to secure pump COULD allow pump
movement and switch interference and
prevent pump from starting or stopping.
3. Using PVC cement and primer,
connect 1-1/4 in. or 1-1/2 in. (only
1-1/2 in. for BSS25 and BSSF50)
rigid pipe to the systems discharge
fitting.
Support pump
and piping when
assembling and after installation.
Failure to do so COULD cause piping to
break, pump to fail, etc. which COULD
result in property damage and/or
personal injury.
4. Place battery in box. Attach red
cable from battery box control
panel to positive battery terminal.
Attach black cable to the negative
terminal. Place cover on battery
box.
If cables are
reversed, damage to
the control box or battery COULD result
and WILL void the warranty.
5. Place battery box within six feet of
the sump and a 120 VAC separately
fused outlet. The outlet must
be protected by a ground fault
circuit interrupter (GFCI). The area
must also be clean, dry and wellventilated.
6. Plug the float switch, pump and
charger into the control box. The
connections are marked on the
control box.
7. Protect electrical cord from
sharp object, hot surfaces, oil
and chemicals. Avoid kinking the
cord and replace damaged cords
immediately.
8. A sump pit cover must be installed
to prevent debris from clogging or
damaging the pump.
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2
BSS10, BSS20, BSS25, BSSF50
BSS10
GROUNDED
OUTLET
22 IN. MIN.
DISCHARGE PIPE
INLET PIPE
11 IN.
DIAMETER
MIN.
CAPACITIVE SWITCH
ON @ APPROXIMATELY 8 IN.
OFF @ APPROXIMATELY 4 IN.
GROUNDED
OUTLET
CHECK
VALVE
BSS20
GROUNDED
OUTLET
22 IN. MIN.
DISCHARGE PIPE
INLET PIPE
12 IN.
DIAMETER
MIN.
ON @ APPROXIMATELY 8 IN.
OFF @ APPROXIMATELY 4 IN.
GROUNDED
OUTLET
CHECK VALVE
(NOT VISIBLE)
CAPACITIVE SWITCH
BSS25
GROUNDED
OUTLET
22 IN. MIN.
CHECK
Figure 1
DISCHARGE PIPE
INLET PIPE
VALVE
GROUNDED
OUTLET
ISWITCH
ON @ APPROXIMATELY 8 IN.
OFF @ APPROXIMATELY 4 IN.
BSSF50
DISCHARGE PIPE
GROUNDED
OUTLET
INLET PIPE
22 IN. MIN.
CHECK
VALVE
15 IN. DIAMETER MIN.15 IN. DIAMETER MIN.
GROUNDED
OUTLET
FLOAT SWITCH
ON @ APPROXIMATELY 9 IN.
OFF @ APPROXIMATELY 4 IN.
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3
Operating Instructions and Parts Manual
Operation - Primary Pump
ALWAYS
disconnect the power source
before attempting to install,
service, relocate or maintain
the pump. NEVER touch sump pump,
pump motor, water or discharge piping
when pump is connected to electrical
power. NEVER handle a pump or pump
motor with wet hands or when standing
on wet or damp surface or in water.
Fatal electrical shock COULD occur.
1. A ground fault circuit interrupter
(GFCI) is required (see Figure 2).
Figure 2
Risk of
electrical shock! This pump
is supplied with a grounding
conductor and grounding
type attachment plug. Use a
grounded receptacle to reduce the risk
of fatal electrical shock.
NEVER cut off the round grounding
prong. Cutting the cord or plug WILL
void the warranty and make the pump
inoperable.
2. The primary pump is only for use
on 120 volt (single phase), 60 Hz,
15 amp service and is equipped
with a 3-conductor cord and
3-prong, grounding type plug.
Insert the switch cord plug directly
into a 120 volt outlet.
3. BSS10, BSS20, BSS25 - Insert the
pump power cord plug directly into
the back of the water sensor cord
plug.
BSSF50 - Plug power directly into
GFCI outlet.
4. Fill sump with water. The pump will
start automatically when the water
has reached the preset switch levels
as indicated in Figure 1, on page 2.
The pump will recycle thereafter as
required.
• Capacitance Switch Models will
run a minimum of 4 seconds,
to a maximum of 16 before
stopping. Sump pump run time
will be determined by the sump
pit size and water flow rate into
the sump pit. Under flooding
conditions, the sump pump
will stop for 1 second, every 16
seconds, and automatically turn
back on.
5. Do not operate the pump unless it
is submerged in water. Dry running
causes pump failure.
6. The motor is equipped with an
automatic reset thermal protector.
7. While the pump is draining the
pit, verify that the discharge
piping is carrying the water to a
point several feet away from the
foundation.
8. If pump discharge line is exposed to
freezing temperature, the exposed
line must be pitched or angled to
drain. Trapped water will freeze
and damage the pump.
Operation - Back-up Pump
Always
disconnect the power source
before attempting to install,
service, relocate or maintain
the pump. Never touch sump
pump, pump motor, water or discharge
piping when pump is connected to
electrical power. Never handle a pump
or pump motor with wet hands or when
standing on wet or damp surface or in
water. Fatal electrical shock could occur.
Risk of
electrical shock! This pump
is supplied with a grounding
conductor and grounding
type attachment plug. Use a
grounded receptacle to reduce the risk
of fatal electrical shock.
Never cut off the round grounding
prong. Cutting the cord or plug will
void the warranty and make the pump
inoperable.
1. Test Backup Pump operation by
filling the sump with water while
the main pump is unplugged. If the
Backup Pump operates properly,
plug the charger into the GFCI
protected outlet to begin charging
the battery.
2. After installation, the standby
pump will start when the water
level rises above the depth that the
primary pump should start.
3. The control box has a DC charger
designed to shorten the recharging
time of your battery, and to
prevent overcharging. In addition,
the control box has a time delay
which keeps the pump from
repeated, short cycles when it
shuts off. This time delay feature
will allow the pump to run 20-25
seconds after the switch reaches
the off position.
4. The control box contains a multicolored indicator light. When AC
power is present, the light will
indicate the charging state, and
not reflect actual battery voltage,
particularly with a defective
battery. In order for the indicator
light to provide an accurate
reading, steps “a” through “d”
must be followed.
a. Unplug main AC pump and the
charger--a power off alert tone
will sound for 30 seconds.
b. Lift and release the float switch
to activate the standby pump.
c. When the pump stops, read the
test light:
Green: Indicates battery is
charged.
Yellow: Voltage is low,
indicating battery is partially
charged.
Red: Battery is completely
discharged or defective.
d. Plug in charger and main AC
pump.
When AC power is out, and when
pump has been running, the light
will indicate battery status.
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BSS10, BSS20, BSS25, BSSF50
Operation - Back-up Pump
(Continued)
5. A chirping sound from the control
box will accompany the red light,
indicating that the battery may
require attention or replacement.
Voltage is only an indicator of
battery condition and may not
reflect the true condition of the
battery. See Maintenance for
instructions on assessing battery
condition.
6. A single thirty-second tone will
sound when power to the system
is interrupted. The unit will reset
automatically when power is
restored. A three-second tone will
sound every time the pump starts.
Maintenance - Primary Pump
ALWAYS
disconnect the power source
before attempting to install,
service, relocate or maintain
the pump. NEVER touch sump pump,
pump motor, water or discharge piping
when pump is connected to electrical
power. NEVER handle a pump or pump
motor with wet hands or when standing
on wet or damp surface or in water.
Fatal electrical shock could occur.
1. Let the pump cool for a minimum
of two hours before servicing
because the pump contains hot oil
under pressure and the motor is
hot.
2. Disassembly of the motor prior to
expiration of warranty will void the
warranty. If repairs are required,
see troubleshooting chart.
3. Inlet should be kept clean and free
of all foreign objects and inspect
annually. A clogged inlet will
damage pump.
4. Pump should be checked monthly
for proper operation. CHECK PUMP
BY FOLLOWING STEP 4 LISTED IN
THE OPERATION SECTION (on
page 4).
5. Wipe water sensor surface regularly
to prevent silt or other coatings
from building up on sensor face
(see Figure 3).
Working surface
of sensor to be
kept free of
foreign material.
Maintenance - Back-up Pump
ALWAYS
disconnect the power source
before attempting to install,
service, relocate or maintain
the pump. NEVER touch sump pump,
pump motor, water or discharge piping
when pump is connected to electrical
power. NEVER handle a pump or pump
motor with wet hands or when standing
on wet or damp surface or in water.
Fatal electrical shock could occur.
1. Once a month, check battery
condition.
2. Unplug the wall charger.
3. For batteries with top caps that
can be removed, the electrolyte
level should be checked and filled
to manufacturer’s specifications.
The charge for each cell should
be checked with a hydrometer. A
specific gravity of 1.265 indicates
the battery is at full charge. If the
specific gravity of any of the cells
varies more than .050, the battery
should be replaced.
NOTE: An inexpensive hydrometer
can be purchased at an automotive
parts dealer.
4. Inspect the terminals and clamps
for corrosion and tightness. Clean
and tighten as required.
5. Unplug the main pump and fill
sump with water until back up
pump turns on. Repeat process two
times to be sure pump is operating
normally.
6. If pump operates normally,
plug charger into wall outlet,
turn on main pump. If pump
fails to operate normally, see
Troubleshooting guide and correct
problem. Repeat step 5.
Figure 3
6. Make sure Float Type Switches are
free to move without obstruction.
5
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Operating Instructions and Parts Manual
Troubleshooting Chart - Primary Pump
SymptomPossible Cause(s)Corrective Action
Pump will not start
or run
Pump starts and
stops too often
Pump will not shut
off or thermal
protector turns off
Pump operates but
delivers little or no
water
Gurgling sound
from pump at end
of cycle
1. Blown fuse or tripped circuit breaker
2. Low line voltage
3. Motor
4. Obstructed impeller
5. Switch
1. Backflow of water from piping
2. Incoming water is draining on
sensor face
1. Obstacle in piping
2. Low Line Voltage
3. Too many appliances on circuit
4. Dirty water sensor
5. Incoming water is draining on
sensor face
6. Defective switch
1. Plugged impeller
2. Check valve installed backwards
3. Pump airlocked
4. Low line voltage
1. Air injested into pump
2. Time required for pumping is less
than 4 seconds
1. If blown, replace with proper sized fuse or reset breaker
2. If voltage is under 108 Volts, check wiring size
3. Replace pump
4. If impeller will not turn, remove housing and remove blockage
5. Check / replace switch (Switches should be replaced every two years to
maintain proper operation)
1. Install or replace check valve
2. Position pump switch away from the inlet so switch is clear from
incoming water (see Figure 1, on page 2)
1. Remove pump and clean pump and piping
2. If voltage is under 108 volts, check wiring size
3. Install pump on dedicated circuit.
IMPORTANT: Do not use extension cord to power pump.
4. Clean sensor face (see Figure 3, on page 5)
5. Position pump switch away from the inlet so switch is clear from
incoming water (see Figure 1, on page 2)
6. Replace switch
1. Clean out impeller
2. Reverse position of check valve
3. Drill 1/8 in. hole in discharge line between pump and check valve
4. If voltage is under 108 volts, check wiring size
1. Wipe off surface of sensor (see Figure 3, on page 5)
2. Additional run time will not damage pump
Troubleshooting Chart - Back-up Pump
SymptomPossible Cause(s)Corrective Action
Pump will not run1. Connections not secure
Motor hums but
pump won’t run
Pump runs but
pumps very little or
no water
Pump cycles too
frequently
2. Low or defective battery
3. Float switch stuck
4. Defective or blown fuse
1. Defective battery
2. Impeller is obstructed
1. Check valve missing or improperly
installed
2. Obstruction in discharge pipe
3. Pump not rotated 30˚
4. Pump air locked
5. Discharge pipe length and / or
height exceeds capacity of pump
6. Low or defective battery
1. Main check valve located between
the discharge of the primary
pump and the Back-up Sump
Pump tee fitting or the Back-up
Sump Pump flapper valve not
installed or working properly
1. Check all connections
2. Check battery and replace if low or defective
3. Make sure nothing is interfering with the operation of the
switch
4. Check internal fuse located inside the control box. Pull the
charger from the wall outlet and remove. If the fuse is blown,
replace it with a 15 amp automotive type fuse
1. Check battery and replace if low or defective
2. Unplug pump and check to see if impeller is free to turn.
If impeller is locked, remove the 4 screws on the bottom of the
pump to release the housing around the impeller. Remove the
obstruction. Reassemble pump and reconnect
1. Check to make sure a check valve is installed and functioning
between primary pump discharge and Standby Sump Pump
tee fitting
2. Check for obstruction and clear if necessary
3. Check that pump is rotated 30˚ in tee fitting
4. The impeller housing has a small hole on its side. This hole
must be open for the pump to prime. With the pump
unplugged, remove the 4 screws on the bottom of the pump to
release the housing around the impeller. Clean out the hole
and replace cover
5. If discharge is too high, a separate line may be required with a
lower discharge height
6. Check battery and replace if low or defective
1. Install check valve or repair as required
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6
BSS10, BSS20, BSS25, BSSF50
For Replacement Parts, call 1-888-636-6628
Please provide following information:
- Model number
- Serial number (if any)
- Part description and number as shown in parts list
2
Address parts correspondence to:
Blue Angel Pumps
101 Production Drive
Harrison, OH 45030 U.S.A.