BLU GRAND M2 Users Manual

GRAND M2

U

SER MANUAL

1

Table of Contents

Safety Infor

mation ............................ 4

Appearance and Key Function ...... 6

Introduction ........................................ 7

Call Functions ................................... 8

Notifications Bar ............................. 10

Contacts ............................................ 12

Google Messaging.......................... 16

Bluetooth & Wi-Fi ............................ 18

Downloads ........................................ 20

Gmail .................................................. 25

Play Store ......................................... 25

Camera .............................................. 26

2

Play Music ........................................ 32

Next

Radio ......................................... 33

Sound Recorder .............................. 34

File Manager ..................................... 35

Google Alarm Clock ....................... 37

Settings ............................................. 38

Storage .............................................. 43

Troubleshooting .............................. 44

FCC CAUTION ............................... 47

3

Sa

Pl

Use Safely

Do not use the phone in situations where it might cause danger.

Transportation Safety

Please observe all transportation laws and regulations.

Please drive with both hands on the wheel.

Hospital Safety

Please follow hospital rules and limitations.

Please turn off your mobile phone when near medical instruments.

fety Infor mation

ease carefully read the terms below:

PLEASE DRIVE RESPONSIBLY - DO NOT TEXT AND DRIVE

Airport Safety

Remember to follow all airport and flight safety regulations.

Please do not use your phone during flight.

Chemical Warning

Do not use your mobile phone around fuels or chemicals.

Temperature W a rning

Do not subject your phone to extreme temperature conditions.

Water Hazard

Your phone is not waterproof. Keep your phone away from water or
liquid to avoid damage.

Emergency Calls

Make sure your mobile phone is switched on and in a service area. In

4

home scr

Accessories and Batteries

Use only Blu authorized batteries and accessories.

Information Backup

Remember to keep a written record of all important information.

Battery Safety and Precautions

- For better performance and longer battery life, it is recommended that
you charge the battery fully before using the mobile phone for the first
time.

- The optimum performance of a new battery is typically achieved after

two or three complete charge cycles. Note: Keep in mind that

continuous overcharging will affect long term battery life.

een, tap the phone key and dial the emergency number.

- While charging, keep the mobile phone out the reach of children.

- Store the battery in a cool and dry place away from direct sunlight and
water.

- Do not expose batteries to extreme temperatures (below -8°C (18°F)
or above 43°C (110°F).

- Immediately stop using the battery if it produces an odor, cracks and
leaks, overheats, distorts or has any other type of physical damage.

- Avoid using the charger near or around liquids. If the charger comes in
contact with water or any liquids, immediately unplug it from the outlet to
reduce the risk of overheating, charger malfunction, electric shock or
fire.

Warning: Please be careful with the disposal of used batteries. Do not

throw away batteries with daily waste. Please follow local environmental
laws and guidelines for proper waste disposal.

5

eaning and Maintenance

Cl

- Avoid using the handset and accessories in excessively moist areas to
avoid malfunction.

- Use a soft, dry cloth to clean the handset, battery and charger.

- Do not use alcohol, thinner, benzene or any other solvent to clean the
handset

.

Appe

arance and Key Function

6

Introduction

nstallation of the SIM Card

I

rning: Please keep the SIM card out of the reach of children. The

Wa

SIM card and its contact are easily damaged due to scratching or
bending. Please use caution when carrying, installing or taking out the

SIM card. NB: Please contact your cellular phone service provider

directly to obtain your SIM card.

To insert SIM card:

1. Remove the rear cover. Insert the SIM card.

7

Insert the SD card. (For additional storage capacity)

2.

3. Insert the battery, replace the rear cover, and power on phone.

Power On and Off
On -

phone. Long press the Power key to switch the phone on.
Off - In standby mode, long press on Power key until an options menu

appears. Select Power Off in the menu and confirm in the pop-up
prompt to switch off the phone.

Security

Y
For further information regarding password locks, password revision
and other functions please enter into the security option in system
settings.

C

At

Please ensure the SIM card has been properly inserted into the

ou may set a security lock feature as a security measure for the phone.

all Functions

the dial keyboard, enter the phone number and then click the dial key.
If dialing an extension, you may click the dial pad icon in the bottom of
the screen to open the interface and enter the number of the extension.
You may also press and hold the 0 key to add a (+) sign when adding an
international dialing prefix.

8

New Phone i

con

9

Call Log H

istory

all Logs

C

Ever
phones call log. All numbers in the call log can be dialed directly by
clicking the dial icon on the screen. When the number appears on the
list, click it to view details. To clear the call logs, press the menu key and
select delete. You may remove one or multiple calls.

y telephone number called and received will be saved in the

C

all Options

Ther
interface. You may press the menu key while in the dial interface and
adjust call settings. In the call logs, you may press browse through
contacts list or set default contact resources.

e are different options that can be used in the call log and dialing

Notification

The noti
useful and important information regarding your phone and the
applications that are installed. On the notification bar, several icons will
appear such as signal bar, battery indicator, data indicator, Bluetooth
and Wi-Fi. You may slide the notification bar down with your finger to
display any pending notifications or actions.

fication bar is located on the top of the screen which contains

s Bar

10

Clear

Notification and

Quick Settings

menu buttons

nding

Pe

Notifications and

Applications

11

Qu

ick

Notification

Settings

otification Settings

N

The noti
settings for quick access. Click on any of the shortcut notification icons
to power on or off.

Note: To clear notifications, drag down the notification bar and click the

clear notification icon on the upper right hand part of the screen (3
horizontal lines). The notification settings menu is located by dragging
down the notification bar and is located on the upper right hand part of
the screen next to the clear notification icon.

Cont

fication settings window provides shortcuts to different phone

acts

12

er: Click on the applications menu and select contacts.

Ent

 The default display is the phone contacts and SIM card

contacts.

 The contacts are organized alphabetically by default.

Search

13

Ad

d Contact

d Contact

Ad

lick the Search icon to enter the contact search interface. Any

C
numbers or letters associated with any of the contacts saved in the list
will be shown in the search results.

Add New Contact

Click the add contact icon (+) to add contact.



 Select to save your contacts to your Google account, the

phone or the SIM card.

 You may enter different contact details which include adding a

picture, name, telephone number, group, address, and
email among other options.

14

Click to save contact.



Cont

D

elete Contact

Click on the Contacts icon to enter the phonebook.



 Click the menu key to access the Contacts menu.

 Click on Delete Contact and scroll to select which contact(s)

you wish to delete.

Note: You may also search for an individual contact in the phonebook.

act information

entry field

Once the contact is found click the contact name to enter the contact
profile, press the menu key to bring up the contact menu and select
delete to eliminate from the phonebook.

Import / Export Contacts

The phone allows you to import and export contacts to synchronize
information between different storage types that include the SIM card,
Gmail account and your phone.

To import or export contacts:

1. Press the Contacts icon to enter the phonebook.

2. Press the menu key and select Import / Export

15

elect the source you want to copy the contacts from. Once selected

3. S
click next and select the destination where you want the contact to be
copied to then select the desired contacts to be copied.

Goog

Y

ou may use this function to exchange text messages and multimedia
messages with your family and friends. The messages to and from the
same contact or phone number will be saved into a single conversation
so you may see the entire message history conveniently.

le Messaging

New Messenger

16

icon

end an SMS

S

Appl

ication Menu » Messaging » New message (or shortcut icon)

 Click the contact icon to enter text message recipient

 Compose Text Message and click Send

Send an MMS

W

hen creating message, the default message style is SMS. The
message will automatically convert to MMS when adding an attachment
or when surpassing 10 pages of SMS messages.

 Click the attachment icon in the messaging interface.

 Click to add attachments and create an MMS message.

17

Bluetooth & W

uetooth is a short-range wireless communications technology that

Bl
devices can use to exchange information and connect to different types
of devices which include headsets and other devices.

Power on Bluetooth

Set

tings » Bluetooth and select to power on Bluetooth.

 The Bluetooth icon will appear in the notification bar. The

Bluetooth will then start to scan for all devices within its
range and will display all available devices in a list.

i-Fi

 In Bluetooth settings, all the devices found will displayed in a

list.

18

of available Bluetooth

List

devices

Note: The maxi mum det ect in g

time of the phone is 2

minutes.

ower on Wi-Fi

P

ettings » Wi-Fi and select ON to power on Wi-Fi

S

 Click on the desired Wi-Fi network to be connected.

Note: Unsecured networks can be connected to directly - secured

networks require a password or credentials prior to connection.

19

Downloads

List of a

vailable networks

and the network

connection screen

The downl
have been downloaded on the phone. The section can display the
download by date or by size. To clear the file from the list, click on the
box to the left of the file and then select the delete icon.

oad section of the phone keeps sorted all of the files that

20

ownloads may be

D

sorted by name,

date, and size

The downl
have been downloaded on the phone. The section can display the
download by date or by size. To clear the file from the list, click on the
box to the left of the file and then select the delete icon.

oad section of the phone keeps sorted all of the files that

21

ownloads may be

D

sorted by name,

date, and size

nternet Browser

I

Menu

indows

W

• V

Functions

iew all windows open by clicking the windows icon in the browser.

22

Click the “+” button to
open a new tap

23

M

ore

Find on

Share page: Select to share the current page.

Bookmarks/History: Show your bookmarks/browsing history.

Add to Home screen:Add the current page for the home
screen.

Settings: Contains a variety of browser settings.

Downloads:Downloaded from the page

page: Search current page.

24

Gmail

Gmai
click the applications menu and click on the Gmail icon and either sign
in with your existing account or create a new one.

Note: In order to keep accounts streamlined with Google services, your

Gmail account user name and password will be used for some Google
programs which include: Google Play Store, Google Drive, Google +,
Google Photos, and Google Wallet.

l is Google’s free email service. To access the Gmail program,

The G

These categories include pri mary inbox, socia l

social media emails are separated to and your

mail inbox is separated by default in three

different categories.

inbox where all your Facebook, Twitter, and

Promotions inbox where all your commercial

emails are separated.

Play S

You may add or delete other categories in Gmail

settings

tore

25

oogle Play allows you to download music, movies, and games directly

G
to your device. To access the Google Play Store, click on the
applications menu and then the Play Store icon.

Sear

ch and select between

different Play Store

categories

Ca

P

All photos or videos taken by the phone are typically stored in the
memory card for large storage capacity of images and videos.

Open Camera

Click the Applications Menu » Camera

Note: You may place a camera shortcut icon on any of the screens

Take Pictures

mera

rior to use: Insert SD card before using the camera or video camera.

→ Switch to video mode if you want to record videos.

26

m the object that the picture will be taken.

Ai

 Press the Shutter button on the screen to capture image.

 After taking the picture, the file will be saved in the cameras

gallery folder.

 You can view the photos by clicking the preview box button.

You may adjust various settings for the camera by pressing Menu while
in the camera interface. When in the standard camera mode, you can
switch to video to record or click the gallery preview box.

Googl

Camera Options

elect between

S

Camera & Video

e Photos

Now use Googl

e photos instead of gallery

27

Googl

e photos icon

pen Images

O

Appli

cations Menu » photos

28

ures and videos are stored in

Pict

separate albums

hare Pictures

S

Y

ou may share pictures by sending them through different types of
installed applications. You may also send pictures through the MMS
message function by attaching a picture and also via Bluetooth.

29

Sh

are

photos/videos

30

djust Image

A

ick on the menu and select edit to adjust images. You may select from

Cl
different effects that may include:
Light,Color,Pop,Vigenette,Mars,Photos,Deimos,Ceres,Juno,Saturn,Mim
as,Rhea,Dione,Ariel,Triton,Venus,Pluto,Eris

Ed

it menu

rop Pictures

C

Click edit menu and crop to adjust the size of the picture.

31

Play

pen Music

O

Appl

Music

ication Menu » Play Music

Crop menu

32

Track Controls

Playback Options

Song S

tatus

earch Music

S

Y

ou may choose to search for music from media folder through artist

name, song name, album name. The following formats are

available: AMR, MIDI, MP3, WAV, and OGG.

Nex

extRadio

N

tRadio

ough this function, you may listen to NextRadio on the device. The

Thr
FNextRadio uses the wired headphones as an antenna in order to
receive signal. Before using this function, connect the original
equipment headphones that came with the phone.

Open Nextradio

33

ess the FM Radio icon to open the application.

Pr

FM

Radio as Background

Radio O

ptions

ick on the Home key to move the FM Radio to the background.

Cl

Sound Recorder

ou may send any recorded audio via Bluetooth or MMS and also have

Y
the option to make any recorded audio the phones default ring tone.
The recorder uses AMR, 3GPP and OGG format.

Record



Keep the phone’s microphone near the sound source.

 Click the record button to record the audio.

 Click the stop button to stop recording the audio.

34

Recording Time

Re

cording

Controls

e: All recordings are typically saved in the SD card folder.

Not

Please ensure the SD card is installed prior to recording.

File

The fi
files conveniently and efficiently through one program.

Manager

le manager allows you to search and organize your stored phone

35

Googl

The cal

endar helps keep track of your life’s most important moments in

e Calendar

Scroll and

the File Manager for

stored phone files.

You may also search or

add new folders from the

File Manager interface

search through

one application.

36

Click and add the new
event

G

oogle Alarm Clock

ick on the Clock icon then click the alarm tab to enter the alarm clock

Cl
interface.

This option allows you to add and edit alarms.

37

lick to add, edit or

C

delete alarms

Se

W

ttings

ireless & Networks

-Fi

Wi

• Settings » Wi-Fi to power on. When on, the Wi-Fi will

automatically search for available networks. Any
unsecured network can be used directly and any secured
network requires a password or credentials prior to
connection.

B

luetooth

• Power on Bluetooth. Once on, Bluetooth will automatically
scan for any nearby open devices.

38

Click to connect device.

•

M cards

SI

Lets you turn on or turn off your SIM card and configure your SIM

card to be used to voice call, video call, SMS send and data connection.

Da

ta Usage

• Mobile and Wi-Fi Data Usage

More Wireless & Networks

• Tethering, Portable Hotspot, VPN

• Airplane Mode

• Cellular networks

Note: When in flight mode, all network connections will turn off

automatically.

Device

Di

splay

• Brightness, Auto rotating screen, Wallpaper, Screen Timeout

Sound & not

ification

39

s option sets the phone ring tone settings for receiving calls and

Thi
notifications. Some of the settings include:

• Vibrate, volume, ring tones, ring tones notification, dial
touchpad, and haptic feedback and tones

S

torage & USB

• View the phone memory usage.

Batt

App

Personal

Loca

ery

• General power usage

s

• Manage applications - Manage and delete installed
applications

• Running Applications- Press the ‘Force Stop’ button to stop
any of the applications listed and removes from the
running apps list.

tion

• High Accuracy – Use GPS, Wi-Fi and Mobile Networks

• Battery Saving – Use Wi-Fi and Mobile Networks

• Device Only – Use GPS only to determine location

Note: GPS is dependent on phone hardware.

Securi

Set up basic screen locks: Use slide, pattern, PIN or password to lock
the screen.

ty

40

Pattern: The first time there will be simple unlock instructions

•
and examples. Click “next step” to continue the security
pattern step

• PIN: Enter PIN number to unlock the screen

• Password: Use password to unlock the screen

You may stop the security feature at any time.

Set up SIM card PIN lock

• SIM card PIN (Personal Identification Number) is used to
prevent unauthorized use of SIM card.

To change a blocked PIN code, you will need to unlock the SIM lock
then go to the Change Password screen. The phone will automatically
prompt you enter the old PIN code and ask to enter a new PIN code
twice. The phone will then prompt you that the change was successful.
If you enter the PIN incorrectly three

times, the SIM and PIN codes will be automatically locked. You will need
the PUK code to unlock the phone which is available through your
service provider. If you enter the PUK code incorrectly 10 times, the SIM
card will be permanently locked. Please see your service provider for a
new SIM card

• Password visible – Make the password visible when it’s typed

• Use security credentials - Allow applications to visit security

credentials or other credential

Account

• Lets you add, remove and manage your Google and other sup

s

ported accounts.

41

Googl

• Set the google services

Language

• Language – Change the language of the phone

• Custom Dictionary - Add or delete words to the custom

• Keyboard Settings – Haptic vibration, Haptic tones,

e

and Input

dictionary

Capitalizing, Speech Input, Inputting words, Predictive
text function, Auto-Text, Input keyboard method

BLU Pr

Backup & Reset

• Backup Data – Will back up all application data, WLAN

• Restore to Factory Settings - Clear all data stored

System

Date & Time

• D ate and Time adjustment.

• Select Date Format - There are 3 kinds of formats you can

ivacy:NEW function

passwords, and other settings to Google's servers

choose from: Month-Day-Year, Day-Month-Year and
Year-Month-Day, and Year-Month-Day which is the

42

ault setting

def

Schedule Power On & Off

• Schedule power on and off

Acc

• Power button ends call and auto rotate screen

• Speak Passwords and large text

• You may print files via Cloud Ready printers.

(Please check Google Cloud Print website for printer

compatibility information)

Devel

If the phone does not display Developer options press “build number”
seven (7) times in the about phone tab in settings.

• The developer option gives access to USB Debugging and

essibility

Pri

nting

oper Options

other developer options

About

• Phone information status and firmware updates

S

torage

Connect
connection interface will appear. In the connection mode interface,

the phone with the USB cable provided. Once connected, a

Device

43

ges,

ect one of the available options to transfer files to your computer.

sel

ou may select to

Y

transfer files through

MTP. For pictures or

ima

se

lect PTP

T

roubleshooting

Bel

ow is a list of common problems that may occur when using your
mobile phone. Try these easy troubleshooting steps to resolve any type
of issues you may encounter.

The phone does not power on

 Press and hold the power key until the startup sequence

appears on the display.

44



The phone does not respond after several minutes

 Remove and insert the battery – If the phone has an internal

The phone powers off by itself

 Check if the screen lock of the phone is enabled.

 Check if the phone needs to be charged.

The battery won’t charge

 Check if the battery is already fully charged.

 Make sure that the battery is inserted correctly.

 Ensure that the battery being used is a BLU approved battery.

 Double check if the charger connector is properly connected to

Check the battery level and ensure there is sufficient charge.

battery, please press and hold the power button.

the phone.

Note: Connect charger only after the battery has been inserted.

The standby time is too short

 Please keep in mind that standby time relates directly to phone

usage (Internet, Text, Voice Calls, Maps, etc.).

 Batteries typically have to be replaced after a year of use.

The phone cannot connect to the network (Voice or Data)

 Verify if you have active service with your service provider.

 Contact your local network service provider and verify if you are

within its network coverage area.

The phone displays a SIM Error

 Make sure the SIM is properly inserted and in its intended slot.

 Make sure that the SIM card is not damaged or scratched.

The PIN code was entered incorrectly three times

 The SIM card will lock and you will need to enter the PUK code

(PIN Unlock Code). Please contact your local service

45

ovider to obtain the PUK.

pr

I cannot make calls

 Make sure that the number you dialed is correct and the dial

key has been pressed.

 Use the full national area code when dialing out of your area or

when abroad, use country-specific international access
codes.

I cannot receive calls

 Make sure that your phone is connected to a network.

 Check the phones Call Divert and Call barring settings (Check

with your service provider for these settings and codes)

The caller ID does not display on incoming calls

 Contact your local network service provider and verify you have

the caller ID feature enabled on your account or verify if the
caller may have blocked his number from appearing.

The caller cannot leave a voicemail message

 Contact your local network service provider and verify if the

voicemail service is active on your account or check if the
network is busy.

The phone does not connect to the internet

 Ensure with your service provider that your account has the

appropriate internet/data plan enabled.

 Ensure internet APN settings are configured (Carrier

dependent).

Text Messages cannot be Sent / Received

 Ensure text messaging is enabled with your service provider.

 Ensure APN settings are configured (Carrier dependent).

The i

nformation povided in this user manual is subject to change

46

without notice and BLU Products reserves the right to modify the
manual at any given time. BLU Products has made every effort to
ensure that this user manual is accurate and disclaims responsibility
and liability for any inaccuracies or omissions. Note: Some software,
user interface, and internal elements may vary depending on final
version.

FCC CAUTION

Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.

This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) T his device may not cause
harmful interference, and (2) this device must accept any interference
received, including interferenc e that may cause undesired operation.

Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or
more of the following measures:

—Reorient or relocate the receiving antenna.

47

—Inc

—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

rease the separation between the equipment and receiver.

Specific Absorption Rate (SAR) information

SAR tests are conducted using standard operating positions accepted
by the FCC with the phone transmitting at its highest certified power
level in all tested frequency bands, although the SAR is determined at
the highest certified power level, the actual SAR level of the phone

while operating can be well below the maximum value.

ore a new model phone is a available for sale to the public, it must

Bef
be tested and certified to the FCC that it does not exceed the exposure
limit established by the FCC, Tests for each phone are performed in
positions and locations (e.g. at the ear and worn on the body)as

required by the FCC.

For body worn operation, this model phone has been tested and meets
the FCC RF exposure guidelines when used with an accessory
designated for this product or when used with an accessory that

Contains no metal and that positions the handset a minimum of 1.0 cm
from the body.

Non-compliance with the above restrictions may result in violation of RF
exposure guidelines

48