Do not use the phone in situations where it might cause danger.
Transportation Safety
Please observe all transportation laws and regulations.
Please drive with both hands on the wheel.
PLEASE DRIVE RESPONSIBLY - DO NOT TEXT AND DRIVE
Hospital Safety
Please follow hospital rules and limitations.
Please turn off your mobile phone when near medical instruments.
Airport Safety
Remember to follow all airport and flight safety regulations.
Please do not use your phone during flight.
Chemical Warning
Do not use your mobile phone around fuels or chemicals.
Temperature Warning
Do not subject your phone to extreme temperature conditions.
Water Hazard
Your phone is not waterproof. Keep your phone away from water or
liquid to avoid damage.
Emergency Calls
Make sure your mobile phone is switched on and in a service area. In
home screen, tap the phone key and dial the emergency number.
Accessories and Batteries
3
Use only Blu authorized batteries and accessories.
Information Backup
Remember to keep a written record of all important information.
Battery Safety and Precautions
- For better performance and longer battery life, it is recommended that
you charge the battery fully before using the mobile phone for the first
time.
- The optimum performance of a new battery is typically achieved after
two or three complete charge cycles. Note: Keep in mind that
continuous overcharging will affect long term battery life.
- While charging, keep the mobile phone out the reach of children.
- Store the battery in a cool and dry place away from direct sunlight and
water.
- Do not expose batteries to extreme temperatures (below -8°C (18°F)
or above 43°C (110°F).
- Immediately stop using the battery if it produces an odor, cracks and
leaks, overheats, distorts or has any other type of physical damage.
- Avoid using the charger near or around liquids. If the charger comes in
contact with water or any liquids, immediately unplug it from the outlet to
reduce the risk of overheating, charger malfunction, electric shock or
fire.
Warning: Please be careful with the disposal of used batteries. Do not
throw away batteries with daily waste. Please follow local environmental
laws and guidelines for proper waste disposal.
Cleaning and Maintenance
- Avoid using the handset and accessories in excessively moist areas to
avoid malfunction.
4
- Use a soft, dry cloth to clean the handset, battery and charger.
- Do not use alcohol, thinner, benzene or any other solvent to clean the
.
handset
Appearance and Key Function
Front Camera
Vol ume
Back
5
Power
Home
Menu
Rear Camera
Flash
Speaker
Introduction
Installation of the SIM Card
Warning: Please keep the SIM card out of the reach of children. The
SIM card and its contact are easily damaged due to scratching or
bending. Please use caution when carrying, installing or taking out the
SIM card. NB: Please contact your cellular phone service provider
directly to obtain your SIM card.
To insert SIM card:
1. Remove the rear cover. Insert the SIM card.
2. Insert the SD card. (For additional storage capacity)
6
3. Insert the battery, replace the rear cover, and power on phone.
7
SIM 2 Slot
Memory Card
8
SIM 1 Slot
Power On and Off
On - Please ensure the SIM card has been properly inserted into the phone. Long press the Power key to switch the phone on.
Off - In standby mode, long press on Power key until an options menu
appears. Select Power Off in the menu and confirm in the pop-up
prompt to switch off the phone.
Security
You may set a security lock feature as a security measure for the phone.
For further information regarding password locks, password revision
and other functions please enter into the security option in system
settings.
Call Functions
At the dial keyboard, enter the phone number and then click the dial key.
If dialing an extension, you may click the dial pad icon in the bottom of
the screen to open the interface and enter the number of the extension.
You may also press and hold the 0 key to add a (+) sign when adding an
international dialing prefix.
9
Call Log History
Call Logs
Every telephone number called and received will be saved in the
phones call log. All numbers in the call log can be dialed directly by
clicking the dial icon on the screen. When the number appears on the
list, click it to view details. To clear the call logs, press the menu key and
select delete. You may remove one or multiple calls.
Call Options
There are different options that can be used in the call log and dialing
interface. You may press the menu key while in the dial interface and
adjust call settings. In the call logs, you may press browse through
contacts list or set default contact resources.
10
Notifications Bar
The notification bar is located on the top of the screen which contains
useful and important information regarding your phone and the
applications that are installed. On the notification bar, several icons will
appear such as signal bar, battery indicator, data indicator, Bluetooth
and Wi-Fi. You may slide the notification bar down with your finger to
display any pending notifications or actions.
Pending
Notifications and
Applications
Quick
Notification
Settings
11
Notification Settings
The notification settings window provides shortcuts to different phone
settings for quick access. Click on any of the shortcut notification icons
to power on or off.
Note: To clear notifications, drag down the notification bar and click the
clear notification icon on the upper right hand part of the screen (3
horizontal lines). The notification settings menu is located by dragging
down the notification bar and is located on the upper right hand part of
the screen next to the clear notification icon.
Contacts
Enter: Click on the applications menu and select contacts.
The default display is the phone contacts.
The contacts are organized alphabetically by default.
After signing in to your Google account, Google contacts will be
displayed in sync.
12
Search
Add Contact
Click the Search icon to enter the contact search interface. Any
numbers or letters associated with any of the contacts saved in the list
will be shown in the search results.
Add New Contact
Click the add contact icon (+) to add contact.
Save your contacts to your Google account.
You may enter different contact details which include adding a
picture, name, telephone number, group, address, and
email among other options.
Click to save contact.
13
Contact
information entry
field
Delete Contact
Click on the Contacts icon to enter the phonebook.
Click the menu key to access the Contacts menu.
Click on Delete Contact and scroll to select which contact(s)
Note: You may also search for an individual contact in the phonebook.
Once the contact is found click the contact name to enter the contact
profile, press the menu key to bring up the contact menu and select
delete to eliminate from the phonebook.
you wish to delete.
Messaging
You may use this function to exchange text messages and multimedia
messages with your family and friends. The messages to and from the
same contact or phone number will be saved into a single conversation
so you may see the entire message history conveniently.
Send an SMS
14
Application Menu » Messaging » New message (or shortcut icon)
Click the contact icon to enter text message recipient
Compose Text Message and click Send
Send an MMS
When creating message, the default message style is SMS.
Click the attachment icon in the messaging interface.
Click to add attachments and create an MMS message.
Recipient
Attachment button
Bluetooth & Wi-Fi
Bluetooth is a short-range wireless communications technology that
devices can use to exchange information and connect to different types
of devices which include headsets and other devices.
Power on Bluetooth
Settings » Connected devices and select to power on Bluetooth.
15
Text message
entry field
The Bluetooth icon will appear in the notification bar. The
Bluetooth will then start to scan for all devices within its
range and will display all available devices in a list.
In Bluetooth settings, all the devices found will displayed in a
list.
Note: The maximum detecting
time of the phone is 2
minutes.
List of available Bluetooth
devices
Power on Wi-Fi
Settings » Network & Internet and select ON to power on Wi-Fi
Click on the desired Wi-Fi network to be connected.
Note: Unsecured networks can be connected to directly - secured
networks require a password or credentials prior to connection.
16
Gmail
Gmail is Google’s free email service. To access the Gmail program,
click the applications menu and click on the Gmail icon and either sign
in with your existing account or create a new one.
Note: In order to keep accounts streamlined with Google services, your
Gmail account user name and password will be used for some Google
programs which include: Google Play Store, Google Drive, Google +,
Google Photos, and Google Wallet.
17
List of available networks
and the network
connection screen
The Gmail inbox is separated by default in three
different categories.
These categories include primary inbox, social
inbox where all your Facebook, Twitter, and
social media emails are separated to and your
Promotions inbox where all your commercial
You may add or delete other categories in Gmail
emails are separated.
settings
Play Store
Google Play allows you to download music, movies, and games directl y
to your device. To access the Google Play Store, click on the
applications menu and then the Play Store icon.
18
Search and select between
different Play Store
categories
Camera
Prior to use: Insert SD card before using the camera or video camera.
All photos or videos taken by the phone are typically stored in the
memory card for large storage capacity of images and videos.
Open Camera
Click the Applications Menu » Camera
Switch to video mode if you want to record videos.
Note: You may place a camera shortcut icon on any of the screens
Take Pictures
Aim the object that the picture will be taken.
Press the Shutter button on the screen to capture image.
After taking the picture, the file will be saved in the cameras
gallery folder.
You can view the photos by clicking the preview box button.
You may adjust various settings for the camera by slide right into the
19
settings menu while in the camera interface. When in the standard
camera mode, you can switch to video to record or click the gallery
preview box.
Slide right into camera
Options
Select between
Camera & Video
Gallery
Open Images
Applications Menu » Gallery
20
Pictures and videos
are stored in
separate albums
Share Pictures
You may share pictures by sending them through different types of
installed applications. You may also send pictures through the MMS
message function by attaching a picture and also via Bluetooth.
Adjust Image
Press Menu and select edit to adjust images. You may select from
different effects that may include: Vintage, Black and White, Instant,
Latte, Litho, X-Process, Crop, Rotate, Mirror, Straighten, Vignette,
Contrast, Exposure, Auto color, Shadows, and Vibrancy.
Crop Pictures
Click menu and crop to adjust the size of the picture. Once the picture
appears, pinch your fingers in or out to adjust the size. To keep
proportion, hold down any of the four corners of the image and adjust.
21
Music
Open Music
Application Menu » Music
Track Controls
Song Status
Search Music
You may choose to search for music from media folder through artist
name, song name, album name. The following formats are
available: AMR, MIDI, MP3, WAV, and OGG.
FM Radio
FM Radio
Through this function, you may listen to FM radio on the device. The FM
radio uses the wired headphones as an antenna in order to receive
signal. Before using this function, connect the original equipment
22
Playback Options
headphones that came with the phone.
Open FM radio
Press the FM Radio icon to open the application.
Click to scan FM channels automatically then click to add any of your
favorite radio stations.
Radio Options
Add Favorite
Radio Stations
FM Radio as Background
Click on the Home key to move the FM Radio to the background.
Sound Recorder
You may send any recorded audio via Bluetooth or MMS and also have
the option to make any recorded audio the phones default ring tone.
The recorder uses MP3,3GPP and AMR format.
Record
Keep the phone’s microphone near the sound source.
Click the record button to record the audio.
Click the stop button to stop recording the audio.
23
Recording
Controls
Note: All recordings are typically saved in the SD card folder.
Please ensure the SD card is installed prior to recording.
File Go
The file manager allows you to organize your stored phone files
conveniently and efficiently through one program.
24
Recording Time
Calendar
The calendar helps keep track of your life’s most important moments in
one application.
25
Alarm Clock
Click on the Clock icon then click the alarm tab to enter the alarm clock
interface.
This option allows you to add and edit alarms.
26
Click to add, edit or
delete alarms
Settings
Wireless & Networks
Wi-Fi
Settings » Wi-Fi to power on. When on, the Wi-Fi will
automatically search for available networks. Any
unsecured network can be used directly and any secured
network requires a password or credentials prior to
connection.
Bluetooth
Power on Bluetooth. Once on, Bluetooth will automatically
scan for any nearby open devices.
Click to connect device.
27
Data Usage
Mobile and Wi-Fi Data Usage
More Wireless & Networks
Tethering, Portable Hotspot, VPN, APN
Airplane Mode
Note: When in flight mode, all network connections will turn off
automatically.
Device
Audio Profiles
This option sets the phone ring tone settings for receiving calls and
notifications. Some of the settings include:
Vibrate, volume, ring tones, ring tones notification, dial
touchpad, and haptic feedback and tones
Display
Brightness, Auto rotating screen, Wallpaper, Screen Timeout
Storage
View the phone memory usage
Battery
General power usage
Apps
Manage applications - Manage and delete installed
applications
Running Applications- Press the ‘Force Stop’ button to stop
28
any of the applications listed and removes from the
Personal
running apps list.
Location
High Accuracy – Use GPS, Wi-Fi and Mobile Networks
Battery Saving – Use Wi-Fi and Mobile Networks
Device Only – Use GPS only to determine location
Note: GPS is dependent on phone hardware.
Security
Set up basic screen locks: Use slide, pattern, PIN or password to lock
the screen.
Pattern: The first time there will be simple unlock instructions
and examples. Click “next step” to continue the security
pattern step
PIN: Enter PIN number to unlock the screen
Password: Use password to unlock the screen
You may stop the security feature at any time.
Set up SIM card PIN lock
SIM card PIN (Personal Identification Number) is used to
To change a blocked PIN code, you will need to unlock the SIM lock
then go to the Change Password screen. The phone will automatically
prompt you enter the old PIN code and ask to enter a new PIN code
twice. The phone will then prompt you that the change was successful.
If you enter the PIN incorrectly three
prevent unauthorized use of SIM card.
times, the SIM and PIN codes will be automatically locked. You will need
the PUK code to unlock the phone which is available through your
service provider. If you enter the PUK code incorrectly 10 times, the SIM
card will be permanently locked. Please see your service provider for a
29
new SIM card
Password visible – Make the password visible when it’s typed
Use security credentials - Allow applications to visit security
credentials or other credentials
Language and Input
Language – Change the language of the phone
Custom Dictionary - Add or delete words to the custom
dictionary
Backup & Reset
Backup Data – Will back up all application data, WLAN
passwords, and other settings to Google's servers
Restore to Factory Settings - Clear all data stored
System
Date & Time
Date and Time adjustment.
Select Date Format - There are 3 kinds of formats you can
choose from: Month-Day-Year, Day-Month-Year and
Year-Month-Day, and Year-Month-Day which is the
default setting
Schedule Power On & Off
Schedule power on and off
Accessibility
Power button ends call and auto rotate screen
Speak Passwords and large text
30
Printing
You may print files via Cloud Ready printers.
(Please check Google Cloud Print website for printer
compatibility information)
Developer Options
If the phone does not display Developer options press “build number”
seven (7) times in the about phone tab in settings.
The developer option gives access to USB Debugging and
other developer options
About Device
Phone information status and firmware updates
Storage
Connect the phone with the USB cable provided. Once connected, a
connection interface will appear. In the connection mode interface,
select one of the available options to transfer files to your computer.
31
You may select to
ges,
transfer files through
MTP. For pictures or
ima
Troubleshooting
Below is a list of common problems that may occur when using your
mobile phone. Try these easy troubleshooting steps to resolve any type
of issues you may encounter.
The phone does not power on
Press and hold the power key until the startup sequence
appears on the display.
Check the battery level and ensure there is sufficient charge.
The phone does not respond after several minutes
Remove and insert the battery – If the phone has an internal
battery, please press and hold the power button.
The phone powers off by itself
Check if the screen lock of the phone is enabled.
Check if the phone needs to be charged.
The battery won’t charge
Check if the battery is already fully charged.
32
select PTP
Make sure that the battery is inserted correctly.
Ensure that the battery being used is a BLU approved battery.
Double check if the charger connector is properly connected to
the phone.
Note: Connect charger only after the battery has been inserted.
The standby time is too short
Please keep in mind that standby time relates directly to phone
usage (Internet, Text, Voice Calls, Maps, etc.).
Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
Verify if you have active service with your service provider.
Contact your local network service provider and verify if you are
within its network coverage area.
The phone displays a SIM Error
Make sure the SIM is properly inserted and in its intended slot.
Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
The SIM card will lock and you will need to enter the PUK code
(PIN Unlock Code). Please contact your local service
provider to obtain the PUK.
I cannot make calls
Make sure that the number you dialed is correct and the dial
key has been pressed.
Use the full national area code when dialing out of your area or
when abroad, use country-specific international access
codes.
I cannot receive calls
Make sure that your phone is connected to a network.
Check the phones Call Divert and Call barring settings (Check
with your service provider for these settings and codes)
The caller ID does not display on incoming calls
33
Contact your local network service provider and verify you have
the caller ID feature enabled on your account or verify if the
caller may have blocked his number from appearing.
The caller cannot leave a voicemail message
Contact your local network service provider and verify if the
voicemail service is active on your account or check if the
network is busy.
The phone does not connect to the internet
Ensure with your service provider that your account has the
appropriate internet/data plan enabled.
Ensure internet APN settings are configured (Carrier
dependent).
Text Messages cannot be Sent / Received
Ensure text messaging is enabled with your service provider.
Ensure APN settings are configured (Carrier dependent).
The information provided in this user manual is subject to change
without notice and BLU Products reserves the right t o modify the
manual at any given time. BLU Products has made every effort to
ensure that this user manual is accurate and disclaims responsibility
and liability for any inaccuracies or omissions. Note: Some software,
user interface, and internal elements may vary depending on final
version.
FCC Regulations:
This mobile phone complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
34
This mobile phone has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiated radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or mor e
of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to operate the
equipment.
The antenna(s) used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
RF Exposure Information (SAR)
This mobile phone meets the government’s requirements for exposure
to radio waves.
This phone is designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
35
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. T he
SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted
using standard operating positions accepted by the FCC with the phone
transmitting at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest certified power
level, the actual SAR level of the phone while operating can be well
below the maximum value. This is because the phone is designed to
operate at multiple power levels so as to use only the poser required to
reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output.
The highest SAR value for the model phone as reported to the FCC
when tested for use at the ear is 0.248W/kg and when worn on the body,
as described in this user guide, is 0.735W/kg (Body-worn
measurements differ among phone models, depending upon available
accessories and FCC requirements.)
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the government
requirement.
The FCC has granted an Equipment Authorization for this model phone
with all reported SAR levels evaluated as in compliance with the FCC
RF exposure guidelines. SAR information on this model phone is on
file with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on FCC ID:
YHLBLUG5PLUS
For body worn operation, this phone has been tested and meets the
FCC RF exposure guidelines for use with an accessory that contains no
metal and the positions the handset a minimum of 1.0 cm from the body.
Use of other accessories may not ensure compliance with FCC RF
exposure guidelines. If you do not use a body-worn accessory and are
not holding the phone at the ear, position the handset a minimum of 1.0
36
cm from your body when the phone is switched on.
37
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