Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
you call to ensure a faster service.
Authorized Service Agent Listing
Model No.
Serial No.
Voltage
Purchase Date
Reference the listing provided with the unit
or
for an updated listing go to:
Website: www.star-mfg.com
E-mail Service@star-mfg.com
Service Help Desk
Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: (314) 678-6303
Fax: (314) 781-2714
E-mail Parts@star-mfg.com
Service@star-mfg.com
Warranty@star-mfg.com
Website: www.star-mfg.com
Mailing Address: Star International Holdings Inc., Company
Burn GuardProtects users from touching the conveyor belt
A
ConveyorTakes the heel and crown separately through their toasting process
B
Upper Platen AssyHeating surface designed to toast the product as it slides across the surface
C
Optional Butter WheelSaves time for preparing buns for toasting
D
Platen Height KnobControls the height of the upper platen
E
H
IL2898
Interrupts the heater tube connections if the air temperature platen exceeds
FHigh Limit
550°F (287°C). It automatically resets when the air temperature drops below
425°F (218°C)
Toaster ChuteRemovable Chute returns product for easy access.
G
FootSilicone foot keeps unit rmly in place.
H
Control BoardControls the conveyor speeds, turns unit on & off. (manual controls differ)
I
Locking Platen LatchKeeps the upper platen in the down position.
J
Platen Height IndicatorIndicates the height of the upper platen
K
Non-Stick Sheet
L
Non-Stick surface between the upper platen and the product, allowing the
product to slide easily through the toasting process.
2M-Z19277; Holman Vertical Contact Toaster
2
Page 5
CAUTION
GENERAL INFORMATION
This equipment is designed and sold for commercial use only by personnel trained and
experienced in its operation and is not sold for consumer use in and around the home nor
for use directly by the general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels
associated with the unit prior to putting it into operation. Make sure all people associated
with its use understand the units operation & safety before they use the unit.
INSPECTION
UN-CRATING AND INSPECTING
Unpack the unit and components from the shipping container. Remove all visible packing
material and those from inside the cooking chamber. If damage is discovered, le a claim
immediately with the carrier that handled the shipment. Do not operate the unit if it was
damaged during shipping. All shipping containers should be checked for freight damage
both visible and concealed. This unit has been tested and carefully packaged to insure
delivery of your unit in perfect condition. If equipment is received in damaged condition,
either apparent or concealed, a claim must be made with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is
unpacked, a request for inspection of concealed damage must be made with carrier within
15 days. Be certain to retain all contents plus external and internal packaging materials for
inspection. The carrier will make an inspection and will supply necessary claim forms.
CAUTION
WARNING
WARNING
WARNING
ELECTRICAL CONNECTION
Disconnect the unit from the power source before installing or removing any parts.
Be absolutely sure that the ground connection for the receptacle is properly wired.
Do not connect equipment to power without proper ground connections. Improper
grounding may result in personal injury or death.
Allow enough space around the toaster for adequate ventilation. Do not
operate the unit without the crumb tray properly positioned. Overheating
and poor toasting may occur. Read all labels on the unit and follow their
instructions.
Before making any electrical connection to this unit, check that the power
supply is adequate for the voltage, amperage and requirements stated on the
rating plate. A wiring diagram is included.
DO NOT CUT OR REMOVE THIS PLUG OR THE GROUNDING PRONG FROM
THE PLUG. FAILURE TO COMPLY MAY RESULT IN DEATH OR SERIOUS
INJURY.
CONNECT/PLUG UNIT INTO DEDICATED A. C. LINE ONLY SPECIFIED ON THE
DATA PLATE OF THE UNIT.
2M-Z19277; Holman Vertical Contact Toaster
CAUTION
SOME SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE
SHOULD BE TAKEN WHILE USING THIS UNIT.
3
Page 6
ASSEMBLY AND INSTALLATION
The unit was shipped fully assembled and ready to plug into a standard outlet specied for its voltage and
amp draw. If improper electrical supply is determined, contact a qualied electrician prior to using the unit.
Removal and replacement of the power cord and plug voids the warranty. For assistance, contact your
local authorized service agent for service or required maintenance.
1. Place the unit in its operating location.
2. Wipe down the exterior with a damp cloth.
3. Place the Toaster Chute into position.
4. Unlock the Platen Latch and lower the
platen.
5. Loosen the sheet retainer and install the
non-stick sheet into position, and secure.
6. Raise the platen and latch in place.
Platen Latch
CAUTION
Failure to use non-stick sheets can lead to
damaging the unit and a loss of warranty. Nonstick sheets are not a warranty item.
TOASTER SETTINGS
Before using the unit for the rst time, test the
pass time of the conveyor belt.
The pass time through the toaster should be
between 8 to 12 seconds for standard setting.
1. Turn unit ON and wait for it to complete
the PRE-HEAT process.
2. Set the Platen height by adjusting the two (2) Platen Height Knobs on top of the unit.
3. Make sure the platen lock is on.
4. Place a bun on the conveyor belt, cut side up, “HEEL” on one side and
“CROWN” on the other.
IF TO DARK: Decrease TEMP.
IF TO LIGHT: Increase TEMP, or move platen closer to conveyor
Non-Stick Sheet
Sheet
Retainer
Toaster Chute
IL2899a
2M-Z19277; Holman Vertical Contact Toaster
4
Page 7
DAILY OPERATION
IL2856
RUN
CLEAN
SET
TEMP
ON
OFF
CHANGING TEMPERATURE
1. Push and hold the "SET TEMP" button for three seconds.
2. The display will ash the current top temperature setting.
3. Using the ↑ and ↓ adjust the top heat to desired temperature
(increments of 10°)
4. Press the "SET TEMP" button again to change the bottom heat setting.
5. Using the ↑ and ↓ adjust the bottom heating setting (0 – 10).
6. Press the "SET TEMP" button again to save the settings and exit
program mode.
CHANGING CONVEYOR SPEED
1. Push and hold the ↑ and ↓ for three seconds
2. Using the ↑ and ↓ adjust the motor speed to the desired
setting (1 through 99)
3. Press the "SET TEMP" button to exit the program
CHECK TEMPERATURE SETTING
1. Press the "SET TEMP" button to check the platen temperature.
CLEAN MODE
1. Press the "CLEAN" button to enter the clean mode
a. Elements will be turned OFF and the belt will continue to run
b. The screen will ash CLEAN and WAIT.
c. When the platen has lowered to a safe temperature the screen will ash CLEAN and READY.
2. Press the "ON/OFF" button to exit the clean mode.
CHANGING BUN THICKNESS SETTING
1. Set the "Height Adjustment Knobs" to their desired settings.
2. Turn unit ON, allow to warm-up before proceeding.
3. Place buns on the conveyor, cut side facing the front of the
toaster.
4. Toasted buns will drop down the toaster chute.
5. Turn the "Height Adjustment Knobs" move the platen towards
the conveyor for darker buns, move the platen away from the
conveyor for lighter buns.
Height Indicator
Height Adjusting Knob
IL2900
2M-Z19277; Holman Vertical Contact Toaster
5
Page 8
IL2922
DAILY OPERATION MANUAL CONTROL
OPERATING
1. Turn the Power Switch to the "ON" position
2. The conveyor belt will begin to move.
3. Using Temperature Knob, move it from the "OFF" position to your desired
temperature.
4. The Element Power Light will turn "ON" when the unit is calling for heat.
When your desired temperature is reached, the light will turn "OFF". Wait
for the Element Power Light to cycle twice before using.
5. When nished using, turn the Temperature Knob to the "OFF" position, but
leave the Power Switch in the "ON" position to allow the cooling fan to run.
6. Once cooled, move the switch to the "OFF" position.
CHANGING CONVEYOR SPEED
Changing conveyor speed is only capable on the electronically controlled units.
VCT
VERTICAL CONTACT
TOASTER
OFF
550
500
450
400
150
200
250
300350
CERTAIN SURFACES ARE EXTREMELY HOT DURING
OPERATION AND CARE SHOULD BE TAKEN WHILE USING
CAUTION
THIS UNIT.
CHANGING BUN THICKNESS SETTING
1. Set the "Height Adjustment Knobs" to their desired settings.
2. Turn unit ON, allow to warm-up before proceeding.
3. Place buns on the conveyor, cut side up.
4. Toasted buns will drop down the toaster chute.
5. Turn the "Height Adjustment Knobs" to lower the platen for darker
buns, raise for lighter buns.
ELEMENT
POWER
ON (I)
OFF (O)
Height Indicator
POWER
MAIN
POWER
IL2900
Height Adjusting Knob
2M-Z19277; Holman Vertical Contact Toaster
6
Page 9
CLEANING
Preventive maintenance for your Holman contact toaster consists of the following recommended cleaning
procedures. To keep your toaster in top operating condition, these steps should be performed daily or
weekly as indicated.
Daily Cleaning
1. Press and hold the CLEAN button to enter cleaning mode.
a. The screen will ash “CLEAN” “WAIT” while the unit cools down to a safe temperature.
b. Unlock platen using knob on side, raise the platen and prop open to speed up cool down. Always
remove Butter before raising platen if used.
c. The screen will ash “CLEAN” “READY” when the unit has cooled to a safe temperature.
2. Wipe down moving belt with mild detergent and damp cloth
(an abrasive pad can be used on metal belt).
3. Wipe down exterior of toaster with mild detergent and damp cloth.
4. Remove non-stick sheet and clean with mild detergent and damp cloth. (If excess buildup is unable to
be removed and causing buns to stick to the sheet, a new sheet may need to be installed.)
5. Remove toaster chute and wash in a sink with mild detergent.
6. Dry and return toaster chute, and non-stick sheet back into position.
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT
WARNING
IS ON THE TABLE/COUNTER.
CAUTION
KEEP AWAY FROM RUNNING WATER.
DO NOT use caustic cleaners on any surface of the unit, conveyor belt or the
non-stick sheet
Platen Latch
Non-Stick Sheet
2M-Z19277; Holman Vertical Contact Toaster
Sheet
Retainer
Toaster Chute
IL2899a
7
Page 10
TROUBLESHOOTING GUIDE
A. Unit Will Not Heat, Conveyor Belt Will Not Move.
1) Be sure the main circuit breaker is switched to the ON
2) Check to see if the toaster is plugged in and all controls are turned to the ON position.
B. Unit Has Heat Only On One Side, Conveyor Belt Turns Freely.
1) Call the Holman Service Help Desk at 1-314-678-6303, as heating element may need replacing.
C. Conveyor Will Not Turn, Unit Heats Properly.
To check for mechanical binding:
1) DISCONNECT UNIT FROM POWER SOURCE.
3) Remove 4 screws on the back of the toaster and remove back panel.
4) Remove the right side panel.
5) Loosen the four screws that hold the drive motor in place.
6) Slide the motor up allowing the drive chain to be removed from the sprockets.
7) Move the conveyor belt by hand to check for mechanical binding. If conveyor moves freely,
call the Holman Service Help Desk at 1-314-678-6303, as the drive motor and/or speed control may need
replacing.
8) Re-install the rear and side panels.
D. Heat Limit Switch (Reset)
Your Holman contact toaster is equipped with an automatically activated heat limit switch that
interrupts the heater tube connections if the ambient temperature in the platten assembly exceeds
550°F (287°C). This switch resets automanually when the temperatuer reaches 425°F (218°C) shown
in the Features & Benits Illustration on page 2.
E. Conveyor Turns at One Speed Regardless of Speed Control Setting.
1) Call the Holman Service Help Desk at 1-314-678-6303, as speed control should be replaced.
F. Product Sticking To Conveyor or Slide
Your Holman conveyor toaster is designed to toast product that is current room temperature. DO NOT attempt to put frozen, refrigerated material in the toaster.
Doing so may cause it to come out doughy or very moist, as well as possibly sticking to parts of the unit.
Follow the cleaning procedures.
2M-Z19277; Holman Vertical Contact Toaster
8
Page 11
MAINTENANCE PROCEDURES
A. Replacing the Bottom Element
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the side panels and bottom panel.
3) Remove element wire from terminal block connection, keeping top and
bottom wires separate.
4) Lift element retainers by loosening retaining screws and removing the retainer plate up.
5) Gently, pull defective element out of unit.
6) Gently, put new element into unit.
7) Slide the retainer back into place. Tighten the screw to secure the retainer in place
over the ends of the elements.
B. Replacing the Fan Motor
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the toaster slide.
3) Remove screws from the bottom panel.
4) Unplug power supply cord from fan motor.
5) Remove (4) screws, which hold fan motor and grill to bottom of unit and remove fan.
6) Put replacement motor and grill in place and secure to the bottom of unit with screws.
7) Reconnect power supply cord to fan motor.
8) Replace bottom panel. Fasten with screws removed in step 2.
C. Replacing the Belt Drive Motor
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the right side and bottom panels.
3) Remove sprocket from motor shaft, using an Allen wrench and loosening the set-screw.
4) Remove the wire from terminal block connecting the drive motor to internal wiring.
On units rated 208 or 240 volts, note which color leads are being used for these connections and which lead
is capped with white tape. The new motor should use the same arrangement.
5) Remove screws holding motor in place and remove motor from unit.
6) Put new motor in place and attach loosely with mounting screws.
7) Replace sprocket on motor shaft.
NOTE The two sprockets should line up parallel with each other, so the chain does not twist
any during operation. Also the hub gets installed closets to the motor.
8) Slide motor until the drive chain has about 1/4” slack when lightly pushed at the center of its top open run.
See chain tensioning illustration.
9) Tighten screws to secure motor.
10) Rewire leads same as removed in step 4.
11) Replace previously removed panels.
D. Clean the Air Intake (Once A Week)
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Place unit on its backside.
3) Use a vacuum cleaner and or a damp cloth to clean
the air intake.
E. Lubricate the Chain & Sprockets (Every 6 Months)
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove enclosure exposing chain drive.
3) While wearing rubber gloves and using an extreme pressure,
synthetic chain lubricant with a temperature range up to
400°F (204°C) lubricate chain and sprockets. Apply liberally.
This grease is available as part no. 1L-Z12397.
4) Replace enclosure, Reconnect power source and test unit.
2M-Z19277; Holman Vertical Contact Toaster
9
1/4”
Chain Tension
Page 12
MAINTENANCE continued
REMOVING & REPLACING SILICONE BELT
1. Disconnect unit from power allow to cool before beginning process.
2. Remove guard from in front of the belt.
3. Rotate belt by hand until belt seam is visible.
4. The Idler Shaft is spring loaded. Press on the front idler shaft to remove tension from the
belt. (Continuous pressure is required).
5. Pull splicing rod from belt.
6. Carefully release pressure from idler shaft so the roller is not propelled from the unit by the
springs.
7. Installation is similar to removal. Feed the belt around the drive shaft and idler shaft rollers
making sure the tracking guide on the backside of the belt is seated in the roller grooves.
8. Press the front roller to create slack in the belt.
9. Feed the splicing rod through the two ends of the belt.
10. Remove pressure from roller and install belt guard.
11. Plug unit back into outlet and test for proper operation.
Burn Guard
Locking
Platen
Latch
Groove
Idler Shaft
Drive Shaft
IL2901
Above: Removing and Installing Silicone Belt
CAUTION
DISCONNECT THE POWER SUPPLY BEFORE SERVICING OR
CLEANING THIS OVEN. SAFEGUARD THE POWER SO IT CANNOT BE
ACCIDENTALLY RESTORED. FAILURE TO DO SO COULD RESULT IN
DISMEMBERMENT, ELECTROCUTION, OR FATAL INJURY.
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
LIMITED EQUIPMENT WARRANTY
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
* The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is ve (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners, abrasive pads, product identiers and
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
* The Model 510FD, 510FF Fryer.
* The Model 526TOA Toaster Oven.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The
Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
SERVICES NOT COVERED BY WARRANTY
2M-Z19277; Holman Vertical Contact Toaster
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
PARTS WARRANTY
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15. Resetting of circuit breakers or safety controls or reset buttons
16. Replacement of bulbs
17. Replacement of fuses
18. Repair of damage created during transit, delivery, &
2N-Z177182ELEMENT, METAL 350W 240VVCTE13M, VCT13M
2N-Z177181ELEMENT, METAL 350W 240VVCTE13S, VCT13S
Oponal
Oponal
4
1
BUTTER WHEEL WELDMENT
BUTTER WHEEL BASE ASSY
NUT 1/4-20 HEX STL NP
BELT IDLER SHAFT ASSEMBLYVCTE13M
15
Page 18
PARTS LIST November 07, 2014, Rev. A
Model: VCTE13 Vercal Contact Toaster
Fig. NoPart NumberQuantyDescriponApplicaon
372A-CT00112ADJUSTMENT KNOB ASY
38
39HC-Z191571TOAST SLIDE
402M-Z191651LABEL, VCTEVCTE13
412J-Z177171ELECTRONIC CONTROL SPECVCTE13
422R-Z182014FOOT 1.69X1 SIL 1/4 20
43
442U-2005921QCSE POWER BOARD
45
462P-2006461SPROCKET, 25B20 X 5/16
472P-2006481SPROCKET, 25B32 X 5/16
482P-Z191671CHAIN #25 15.5” 62 LINKS
492E-Z175141SPEED SENSORVCTE13
50HC-CT00081SPEED CONTROL BRKT ASY
512U-Z96571MOTOR AC 11 RPM CW
522K-Y32401BUSHING HEYCO SR 17-2
53HC-Z191581ELEMENT RETAINER
54HC-Z191541AIR DEFLECTOR
55HC-CT00141PLATEN LATCH ASY
56
572R-Z177291KNOB, 1-1/4 X 5/8 X 1/2
58HC-Z191611PANEL, LEFT COVER
592C-Z5883410-24 X 1/2 FZA SCREW
602R-2005621FAN GUARD
61HC-Z177401MOTOR HOUSING COVER
622U-2005611MOTOR,FAN240V 23BTM
632M-Z182582LABEL, SCALE
642T-Z183961THERMOSTAT, 150-550FVCT13
652M-Z193581OVERLAY, VCTVCT13
66HC-CT00311KNOB ASSEMBLYVCT13
672J-311572LIGHT SIGNAL REDVCT13
682I-05-07-00131BOOT SWITCHVCT13
692M-Z184611LABEL, POWER, ON AND OFFVCT13
70Z1-70-07-03431SWITCH GUARDVCT13
712E-303301SWITCH ON OFF TOGGLE 20AVCT13
722A-Z191621ROD. S.S. 5/16 DIA
NI2B-Z191661CONVEYOR BELT CG10 X .062VCTE13M
NI2I-Z191181SILICONE BELT, 13” X 31.38”VCTE13S
NIA5-RG501111CORDSET AY, CEE7-7230V
NIHC-Z185901CORDSET, 6-20P208,240V