Before starting to troubleshoot an oven, verify the
oven has been installed correctly. The installation of
the electric and gas connections must be performed
by a qualified installer only. The installation must conĆ
form to all local and national installation standards. A
hood system is required with the BC14G.
PLUMBING SPECIFICATIONS - BC14G/AA
Water
Water Pressure30 PSI (207 kPa) minimum
50 PSI (345 kPa) maximum
Water Connection3/4" Hose Hot and Cold Water
Water Regulator SettingPreset to 20 PSI (138 kPa)
DrainageAtmospheric Vented Drain
Drain Connection2.00" (50.8mm) Copper
Avg Water Drain Temp.Approximately 160_F (71_C)
TABLE 2
MAXIMUM SHELF LOADING
BC14G100 lbs (45.5 Kg)
TABLE 1
PLUMBING SPECIFICATIONS - BC14GDS/AA
Water
Water Pressure30 PSI (207 kPa) minimum
50 PSI (345 kPa) maximum
Water Connection3/4" Hose Cold Water
Water Regulator SettingPreset to 20 PSI (138 kPa)
DrainageAtmospheric Vented Drain
Drain Connection2.00" (50.8mm) Copper
Avg Water Drain Temp.Approximately 160_F (71_C)
NOTE: For steam requirements see page 1-5 STEAM CONNECTION for the BC14GDS.
TABLE 3
1-1
INSTALLATION
RATINGS - GAS APPLIANCES - BC14G/AA
Gas TypeGas InputVoltagePhaseAmpsMotor
NaturalSteam - 55,000 BTU/Hr
Hot Air - 65,000 BTU/Hr
Total - 115,000 BTU/Hr
PropaneSteam - 48,000 BTU/Hr
Hot Air - 65,000 BTU/Hr
Total - 113,000 BTU/Hr
3/4" FNPT connector for all U.S. and Canadian installations
RATINGS - GAS APPLIANCES - BC14GDS/AA
Gas TypeGas InputVoltagePhaseAmpsMotor
Natural65,000 BTU/Hr
Propane65,000 BTU/Hr
3/4" FNPT connector for all U.S. and Canadian installations
Certain minimum clearances must be maintained
between the oven and any combustible or nonĆ
combustible construction. See the following table.
The following clearances are recommended for
servicing.
DOven body sides - 12" (30cm)
DOven body back - 12" (30cm)
NOTE: On gas models, routine servicing can usuĆ
ally be accomplished within the limited
movement provided by the gas hose reĆ
straint. If the oven needs to be moved furĆ
ther from the wall, the gas must first be
turned off and disconnected from the oven
before removing the restraint. Reconnect
the restraint after the oven has been reĆ
turned to its normal position.
Left Side Heat Shield
Heat sources should not be near the air vents loĆ
cated on the left hand side of the gas appliance.
Consult the factory for optional protective side heat
shield.
BC14GP/N R9527
MINIMUM REQUIRED
Oven
Model
Right SideLeft SideBack
BC14G1"
(25.4mm)6"(152.4mm)6"(152.4mm)
CLEARANCES
TABLE 7
1-3
STACKING
WARNING!!
Stacking should be performed by qualiĆ
fied installation personnel only. The apĆ
pliances are heavy. Take care to use propĆ
er tools and techniques when lifting and
stacking appliances.
1. Remove the drip pan from the top appliance.
2. Attach the legs or casters to the bottom apĆ
pliance.
3. Place the top appliance on the bottom apĆ
pliance. Be sure all four sides are flush.
INSTALLATION
4. Bolt the two appliances together using the
bolts provided.
5. Attach the flue vents as shown.
6. Replace the drip pan.
7. Connect the drain, gas (if applicable) electrical
and water. Refer to page 1-5.
NOTE: An optional gas plumbing manifold may be
purchased from Blodgett Combi. Order
part number R9570. An optional drain
plumbing manifold may be purchased
from Blodgett Combi. Order part number
R9381 for single or top ovens.
Steam
Generator
Flue
Steam Vent
Assembly
Option
Hot Air
Flue
FIGURE 1
1-4
Drip Pan
Rear View
1.125" I.D. Hose
from Drip Pan Drain
BC14G
PLUMBING CONNECTIONS
WATER CONNECTION
Connect the appliance to quality water (refer to
specs below) via a pressure hose with 3/4" (19mm)
couplings. The water pressure needs to be beĆ
tween 30 psi (min) and 50 psi (max). All ovens are
supplied with a water manifold which allows for
one, cold water only connection to the oven. This
water connector must have a brass water restrictor
attached to it, which is part of the manifold assemĆ
bly. Should a customer wish to supply treated waĆ
ter to the steam generator, a kit can be added to the
oven which supplies a plug for the water manifold
and a separate water flow restrictor.
Water must meet the following minimum requireĆ
ments:
DTotal Dissolved Solids (TDS) content will not
exceed 30 parts per million.
DWater PH must be 7.0 or higher.
WARNING!!
Operating the appliance without the water
restrictor installed will invalidate the warĆ
ranty. The use of poor quality water will inĆ
validate the warranty.
DRAIN CONNECTION
The waste drain assembly must be constructed of
2Ćinch copper and be atmospherically vented. The
venting must have a riser so the steam vents above
the top of the oven. In a stacked oven configuraĆ
tion, the venting on the bottom oven must vent
above the top oven. It is recommended that sepaĆ
rate drain lines be run on stacked ovens. Refer to
FIGURE 3 for a recommeded water drain configuĆ
ration.
Vents
Steam
Hot Water
Cold Water
Option 1
Cold Water
Option 2
Water Connections Rear of Appliance
FIGURE 2
Drains
FIGURE 3
STEAM CONNECTION FOR BC14GDS
Steam supply line is 3/4" NPT. Steam must be clean,
dry and potable. A particle screen and bucket trap
may be needed and are recommended. 60 lbs per
hour is the maximum usage per oven. Steam supply
pressure should not exceed 40 to 50 psi. The flow
pressure is 1Ć1/2 to 3Ć1/2 psi and is set at the steam
pressure regulator supplied inside the oven.
1-5
DOOR ADJUSTMENTS
INSTALLATION
NOTE: When making door adjustments, always
adjust the hinge side first.
1.Swing the door so it just hits or runs into the catch
on the left hand side of the door. DO NOT latch the
door handle to the catch on the oven body. The
left hand side of the door should just be touching
the gasket evenly from top to bottom.
Adjusting the Hinges
NOTE: If you need to adjust the hinges, always adĆ
just the top hinge first.
NOTE: The hinges on the door have no adjustment,
you can only adjust the hinge on the oven.
1. Adjust the top hinge as follows:
A.) Loosen the three allen head bolts on the
top hinge attached to the oven.
B.) Tap the hinge in or out as needed. Keep the
hinges parallel as shown in FIGURE 4C.
C.) Tighten the three allen head bolts
2. Adjust the bottom hinge as follows:
A.) You must remove the weight of the door
from the bottom hinge to adjust it. To reĆ
move the weight from the hinge, slide a
screwdriver head into the gap where the
two top hinges touch and pivot. Lift up the
door slightly.
A.) Loosen the three allen head bolts on the
bottom hinge attached to the oven.
B.) Tap the hinge in or out as needed. Keep the
hinges parallel as shown in FIGURE 4C.
C.) Tighten the three allen head bolts.
D.) Remove the screwdriver to lower the door.
Adjusting the Catch
Adjust the catch as follows:
1. In the top of the door handle is a round roller.
Swing the door until the door handle is close
to the catch on the oven.
2. Loosen the two bolts holding the latch to the
face of the appliance.
3. Adjust the catch from side to side until the
head of the catch is centered with the roller.
4. Adjust the catch up and down. There should
be a small clearance between the wheel on the
door handle and the tooth of the catch on the
oven. See FIGURE 5. In most cases the catch
will be all the way up.
5. Tighten the two bolts that hold the catch in
place.
6. For easy alignment, swing the door close to the
catch. Use a felt tipped marker on the door
handle to mark the catch position.
7. Adjust the top of the catch in and out. Adjust the
top of the catch so that the door closes firmly.
8. Tighten the single catch bolt.
Door
B
A
FIGURE 4
1-6
C
Oven
BC14G
Adjust for small gap
FIGURE 5
Checking Door Adjustment
NOTE: When the door is adjusted properly, you
should be able to close a dollar bill beĆ
tween the door and gasket on all four sides
of the door and still be able to pull it out. If
you cannot, the door is too tight, and must
be readjusted.
1. Check the closing of the door in the steam
mode.
FINE TUNING A DOOR GASKET
Use the following procedure if the door shuts well
in both hot air and steam, but, you still have a little
steam leaking from the door gasket:
1. Make a note where the steam is leaking.
2. Take a tube of silicone and lay a bead out on
a flat surface. Let it dry.
3. Tack the bead behind the door gasket with a
couple of dabs of silicone. This pushes the
gasket out enough to seal the steam leak and
does not over tighten the door.
OR:
1. If you look behind the gasket, it is held in place
with a metal bar with screws. Change the
screws behind the gasket where it is leaking to
10/24 round head screws. Use stainless
screws and put NEVER SEAZE on the threads
so they won't bind.
2. Next check the closing of the door when the
oven is heated to 374_F.
3. The door should close easily in both condiĆ
tions. If it does not, the door is too tight and
must be readjusted.
1-7
CHAPTER 2
OPERATION AND
MAINTENANCE
BC14G AND BC14E
STANDARD CONTROLS
11
CONTROLS IDENTIFICATION
1. MODE SELECTOR SWITCH - turns power to
the oven on or off. Allows selection of Steam,
Hot Air, Combi or Cool Down Modes.
10
1
9
2
4
3
5
2. TEMPERATURE DIAL - used to set the cookĆ
ing temperature in all modes. In the Steam
mode, the temperature must be set to less
than or equal to 212_F (100_C).
3. STEAM INJECTION TIMER - used to set the
time for the steam injection cycle.
4. STEAM ON DEMAND SWITCH - used to iniĆ
tiate steam injection cycle.
5. TIMER DIAL - used to set desired cook time.
6. FAN SPEED SWITCH - used to select low or
high speed.
7. FLUSH/DRAIN SWITCH - used to flush/drain
the steam generator for decalcification. The
oven must be off and the steam generator
must be below 160_F (71_C) for this switch to
work.
8. FILL LAMP - illuminated until the steam genĆ
erator is filled with water.
9. TEMP LIGHT - illuminated until the temperaĆ
ture setting on the dial has been reached.
10. STEAM LAMP - illuminated when steam is
being added to cooking process.
11. ON LIGHT - illuminated when the oven is
turned on in any mode.
7
6
FIGURE 1
8
2-1
OPTIONAL MEAT PROBE
OPERATION AND MAINTENANCE
CONTROLS IDENTIFICATION
1. MEAT PROBE SWITCH - controls power to
the meat probe.
2. MEAT PROBE CONTROL - use to set the deĆ
sired probe temperature. Indicates the actual
temperature of the product.
3. MEAT PROBE CONNECTOR - receptacle for
the plug in meat probe.
NOTE: For sanitation purposes it is recomĆ
mended that the meat probe remain
plugged into the front panel receptacle
at all times.
OPERATION
Measuring the product core temperatures during
long roasting periods is very practical. It is espeĆ
cially important for products such as Roast Beef to
reach a specific internal temperature.
Place the probe through to the middle of the prodĆ
uct's thickest section. Be sure the probe does not
touch any bone and the tip is not in a fat pocket.
These conditions can cause inaccurate readings.
1. Set the MODE SELECTOR Switch to the deĆ
sired function.
2. Turn the MEAT PROBE Switch (1) to ON.
3. To set the desired core temperature press and
hold the * BUTTON (4) on the MEAT PROBE
CONTROL (2).
Use the up arrow key (6) to increase the setĆ
point temperature. Use the down arrow key (5)
to decrease the setpoint temperature.
4. Set the TIMER to STAY ON. The cooking proĆ
cess runs automatically.
When the selected core temperature is
reached, the buzzer will sound and the apĆ
pliance shuts off automatically.
The temperature and mode can by changed at
any time during the process.
5. Shut the appliance off by setting all switches to
OFF.
NOTE: When setting the internal temperature, be
sure to allow for carryĆover cooking after
the roast is removed from the oven.
3
1
2
456
FIGURE 2
2-2
BC14G AND BC14E
DELIMING
WARNING!!
Deliming solutions are hazardous and
can cause burns to the skin and eyes.
Wear protective clothing and eyewear
when decalcifying your appliance.
Deliming of the steam generator is the single most imĆ
portant preventative maintenance task. Lime will build
up inside the steam generator, reducing efficiency and
causing damage to the level control system.
WARNING!!
Problems caused by insufficient monthly
deliming are not covered by the warranty.
WARNING!!
DO NOT actuate the deliming switch unĆ
less the oven is in the OFF mode.
To decalcify your appliance:
1. Turn appliance to the STEAM mode until steam
is produced.
10. Wait 1/2 to 1 hour.
11. Move the deliming switch to the RUN position.
The appliance will automatically flush the
steam generator for 90 seconds.
12. After the unit flushes for 90 seconds, clean the
deliming pump and deliming port. Fill the deĆ
liming reservoir to the SYSTEM FLUSH level
with tap water.
13. Attach the deliming hose to the deliming port.
Slowly pump in the tap water to flush the delimĆ
ing connector and pump assembly.
14. Disconnect the deliming pump assembly from
the unit.
15. Press and hold the Drain/Flush switch in the
Flush position for 30 seconds.
Push Tab
to release
Deliming
Switch
View A
2. Turn the appliance OFF.
3.Move the deliming switch to the DELIME position.
4. The deliming chemical has a chart on the conĆ
tainer for the chemical to total water volume raĆ
tio. The total water volume for your unit is meaĆ
sured in quarts and is listed next to your unit
identification on the deliming pump.
Oven
Model
Total Water
Volume
Water and
Deliming Solution
BC14E 23 qrts8 qrts
BC14G13 qrts4 qrts
5. Pour the proper amount of deliming chemical
into the deliming pump reservoir.
6. Now add the proper amount of water into the
deliming pump.
7. Attach the hose from the deliming pump to the
deliming port.
8. Slowly pump the deliming solution and water
mixture into the appliance.
See View A
Deliming
Deliming
Solution
Reservoir
Deliming
Pump
Port
Hose
See
View A
9. Disconnect the pump hose from the appliance.
FIGURE 3
2-3
CHAPTER 3
BC14G
TROUBLESHOOTING
BC14G
BC14G TROUBLESHOOTING GUIDE
In the following troubleshooting guide, the scheĆ
matic is broken down into areas. This allows the
oven to be checked in sections.
When troubleshooting, slide the control panel out
and use your volt meter. The main control circuit
voltage for all Synergy ovens is 230 volts. Once the
problem is determined, it is often easier to remove
the slide out from the oven completely to change
components. To remove the slide out, disconnect
the hot air thermostat probe, ground wire, and
large brown plug in connector.
NOTE: Always troubleshoot a Synergy oven in the
following sequence: COOL DOWN, HOT
AIR, STEAM, and then COMBI. Reference
the text that follows with the appropriate
troubleshooting schematic to help you
troubleshoot each mode.
NO OPERATION WITH THE MODE SWITCH IN
COOL DOWN
1. Verify the deliming switch is in the on position.
2. Verify power is being supplied at the outlet.
3. 115V only - Check fuses in the small pullĆout
fuse holder under the power plug in the rear of
the oven. See FIGURE 1, location (A).
4. 115V only - Check the input and output of the
stepĆup transformer located in the rear of the
oven in the upper left hand corner. In order to acĆ
cess the transformer you must remove the back
panel. A good place to check the output voltage,
before removing the back panel, is at the delimĆ
ing switch on the left hand side of the oven.
5. Check the mode switch. See FIGURE 1.
6. Check the fan speed switch. See FIGURE 1
location (G).
7. Check the solid state speed control if the motor
works in high speed and not low. See
FIGURE 1, location (I).
8. Check the motor. See FIGURE 1, location (J).
NO OPERATION WITH THE MODE SWITCH IN
HOT AIR
1. Check power at terminal 12 on mode switch,
See FIGURE 1, location H. If no power, continĆ
ue. If power is 208V, proceed to STEP 8.
2. Check F3 oven high limit. See FIGURE 1, locaĆ
tion (B).
3. Check the mode switch. See FIGURE 1.
4. Check the S2 door switch. See FIGURE 1,
location (D).
5. Check relay R5. See FIGURE 1, location (E).
6. Check timer S5. Turn the timer to ten minutes
and continue. See FIGURE 1, location (E).
7. Check the mode switch. See FIGURE 1, locaĆ
tion (H).
8. Check thermostat P5. See FIGURE 2, location
(B).
9. Check that relay R205 contacts 9 and 1 are
closed. See FIGURE 2, location (A).
10. If the hot air light is not lit on P5 check P5 temp
controller for voltage. See FIGURE 2 location (B).
11. Check XFMR input and output voltage. See
FIGURE 2.
12. Check hot air IGN1 terminal THS2 for voltage.
See FIGURE 2 location (D).
13. Check hot air IGN2 terminal THS2 for voltage.
See FIGURE 2 location (E).
NO OPERATION WITH THE MODE SWITCH IN
STEAM
1. Check power at terminal 6 on the mode switch.
See FIGURE 1, location (H). If no power, return
to NO OPERATION WITH THE MODE SWITCH INHOT AIR. Your problem is most likely a bad
mode switch position. If power is 208V, proceed.
NOTE: The hot air is cycled on in the steam
mode to boost temperature.
2. If the steam logo by the mode switch is illumiĆ
nated, jump to STEP 10.
3. If the low water light in the lower right hand corĆ
ner of the control panel stays on, jump to NOFILLING OF STEAM GENERATOR.
4. If hot air light not lit on P5 check P5 temp conĆ
troller for voltage. See FIGURE 3, location (B).
5. Check thermostat P5. See FIGURE 3, location
(A).
6. Check that relay R205 contacts 9 to 5 are
closed. Check coil and contacts for proper opĆ
eration. See FIGURE 3, location (I).
7. Check F6 high limit. See FIGURE 3.
3-1
TROUBLESHOOTING
8. Check that R204 contacts 9 to 1 are closed.
See FIGURE 3, location (E).
9. Check that R202 contacts 1 to 9 are closed.
See FIGURE 3, location (F).
10. Check XFMR1 input and output power. See
FIGURE 3, location (G).
11. Check THS2 ignition module 24VAC. See
FIGURE 3, location (H). If no hot air boost in
the steam mode, check T5.
12. Check that R205 contacts 10 to 6 are closed.
See FIGURE 3, location (I).
13. Check input and output of T5 solid state timing
relay. See FIGURE 3, location (J).
The rest of the ignition circuit for the HOT AIR boost
was proven when you trouble shot the hot air mode.
NO FILLING OF STEAM GENERATOR
1. Verify water is on to Synergy oven and flowing
through water restrictor.
2. Check mode switch positions 4, 10, and 22.
See FIGURE 7, location (A).
3. Check input and output to fast LLC (Low Level
Control) float. The LLC is the long float. See
FIGURE 7, location (B).
4. Check relay R204, coil, input and output. See
FIGURE 7.
5. Check fast fill solenoid. See FIGURE 7, locaĆ
tion (D).
6. Verify hot water slow fill is operating. See
FIGURE 7, locations (E) and (F).
NO OPERATION WITH THE MODE SWITCH IN
COMBI
Most of this circuit has already been trouble shot
by proving the HOT AIR and STEAM mode work.
1. Check T2 combi solid state timing relay input
and output. See FIGURE 4, location (A).
NO ON DEMAND STEAM
Set time out and press ON DEMAND STEAM button.
1. Check S9 on demand steam button. See
FIGURE 5, location (A).
2. Check input and output to T3 solid state timing
relay. See FIGURE 5, location (B).
3. Check relay R202 coil and contacts. See
FIGURE 5.
NO FLUSH / DRAIN MODE / MANUAL OR AUTO
The T4 flush/drain solid state timing relay is enerĆ
gized when the P11 flush disable snapĆdisk is
closed. Both of these parameters must be met for
the manual flush/drain switch to work.
NOTE: When the P11 flush diable snapĆdisk is
closed the steam generator is below 160_F
(71_C) and the oven is in the OFF position.
1. Check the deliming switch (S15) is in the off
position. See FIGURE 6, location (A).
2. Check that P11 contact are closed. See
FIGURE 6, location (B).
3. Check that relay R206 contacts are closed.
See FIGURE 6.
4. Auto Flush/Drain ć Check T4 flush/drain solid
state timing relay inputs and outputs. See
FIGURE 6, location (H).
5. Manual Flush/Drain ć Check S12 flush/drain
switch input and outputs. See FIGURE 6, locaĆ
tion (D).
6. Check R203 relay coil and contacts. See
FIGURE 6, location (E).
7. Check that R204 contacts are closed. See
FIGURE 6, location (G).
8. Check flush/fill solenoid.
NO MEAT PROBE OPERATION
Synergy oven must be on and the timer set to the
stay on position. The meat probe must also be
plugged into the front control panel.
1. Check mode switch terminals 4, 10, and 22.
See FIGURE 4, location (A).
2. Check S11 fuse. See FIGURE 4, location (J).
3. Check step down transformer XFMR inputs
and outputs. See FIGURE 4, location (L).
4. Check inputs and outputs of meat probe conĆ
troller. See FIGURE 6, location (M).
5. Check R5 relay coil and terminals. See
FIGURE 4, location (O).
6. Check T1 buzzer, FIGURE 1.
3-2
BC14G
BC14G INCOMING POWER CHECK
Optional
120V Input power
P
Delime
S15
B
D
Door
F3
662_F
(350_C)
S2
Switch
1 KVA
Thermally protected
to 160_C
Mode Switch
3
9
21
10
22
C
4
F1 10A
Slow Blow
Steam
Hot air
Combi
L1
L1
Power on
R5
4
L2
F2
10A
Slow Blow
N
N
A
H4
T1
Buzzer
5.6K
E
0
2
4
TIMER-S5
5
6
6
7
tm1
H
Mode Switch
Steam
5
1112
7
17
19
Cool
Down
G
Fan speed
24
SW
25
26
F
23
24
I
Speed Control
Motor
J
FIGURE 1
3-3
6
Hot air
Steam
8
Combi
18
Combi
20
1 shot
BC14G HOT AIR FLOW CHART
TROUBLESHOOTING
Mode Switch
L2
C
XFMR1
24VAC
Contacts
closed for heat
IG1
S1#12
9
R205
1
P5
Temp
Controller
H5
A
THS2
SPARK
B
D
G
IG1
FS1
pv
FIGURE 2
3-4
SENSE4
PV1
MV3
Hot Air IGN1
Combination
valve
pv
m
FS1
E
THS2
SPARK
SENSE4
PV1
Hot Air IGN2
BC14G
BC14G STEAM FLOW CHART/WATER FILL
G
L2
G
IG1
IG1
IG1
IG1
IG1
FS1
FS1
FS1
FS1
FS1
Combination
Combination
Combination
Combination
Combination
valve
Mode Switch
closed for steam
XFMR1
XFMR1
XFMR1
XFMR1
XFMR1
24VAC
24VAC
24VAC
24VAC
24VAC
Contacts
B
Steam
Steam
Steam
Steam
Steam
pv
pv
pv
pv
pv
m
m
m
m
m
S1#8
R205
coil
H6
H6
H6
H6
H6
THS2
THS2
THS2
THS2
THS2
SPARK
SPARK
SPARK
SPARK
SPARK
SENSE4
SENSE4
SENSE4
SENSE4
SENSE4
PV1
PV1
PV1
PV1
PV1
I
9
R205
9
R204
1
R202
demand on
5
Hot water fill
1
9
F6
F6
F6
F6
F6
H
H5
I
E
F
M/R Steam
High limit
C
G
A
L2
S1#6
P5
Temp
Controller
XFMR1
24VAC
C
Contacts
closed for heat
T5
IG1
FS1
Combination
pv
valve
J
THS2
SPARK
SENSE4
PV1
MV3
Hot Air IGN1
10
R205
pv
m
I
G
IG1
FS1
THS2
SPARK
SENSE4
PV1
Hot Air IGN2
6
FIGURE 3
3-5
BC14G COMBI FLOW CHART
TROUBLESHOOTING
Mode Switch
A
T2
Combi
timer
25% Duty
Contacts
open when
filling
1
R202
9
F6
M/R Steam
High limit
S1#18
C
2
1
9
R204
S1#20
P5
9
R205
Temp
Controller
Heat
1
H5
FS1
IG1IG1
XFMR1
24VAC
pv
THS2
SPARK
SENSE4
PV1
MV3
L2
G
IG1
B
1
Steam
Steam
Steam
Steam
Steam
L2
G
24VAC
24VAC
24VAC
24VAC
24VAC
IG1
IG1
IG1
IG1
IG1
FS1
FS1
FS1
FS1
FS1
Combination
Combination
Combination
Combination
Combination
valve
valve
valve
valve
valve
XFMR1
XFMR1
XFMR1
XFMR1
XFMR1
pv
pv
pv
pv
pv
m
m
m
m
m
THS2
SPARK
SPARK
SPARK
SPARK
SPARK
SENSE4
SENSE4
SENSE4
SENSE4
SENSE4
PV1
PV1
PV1
PV1
PV1
MV3
Steam IGN1
G
Combination
FIGURE 4
3-6
FS1
IG1
valve
Hot Air IGN1
THS2
SPARK
SENSE4
pv
mmmmm
PV1
MV3
Hot Air IGN2
G
BC14G
BC14G ON DEMAND STEAM FLOW CHART
Mode Switch
On demand
steam button
On demand
S9
T3
Timer
steam.
B
A
S1#20
6
1
2
R202
coil
C
S1#20
Contacts closed
Contacts
closed for steam
H6
H6
H6
H6
H6
Steam
Steam
Steam
Steam
Steam
S1#12
10
R204
5
R202
2
9
M/R Steam High limit
M/R Steam High limit
M/R Steam High limit
M/R Steam High limit
M/R Steam High limit
F6
F6
F6
F6
F6
XFMR1
XFMR1
XFMR1
XFMR1
XFMR1
24VAC
24VAC
24VAC
24VAC
24VAC
IG1
IG1
IG1
IG1
IG1
FS1
FS1
FS1
FS1
FS1
Combination
valve
FIGURE 5
3-7
pv
pv
pv
pv
pv
m
m
m
m
m
THS2
THS2
THS2
THS2
THS2
SPARK
SPARK
SPARK
SPARK
SPARK
SENSE4
SENSE4
SENSE4
SENSE4
SENSE4
PV1
PV1
PV1
PV1
PV1
G
BC14G FLUSH FLOW CHART
Optional
120V Input power
L1
L2
TROUBLESHOOTING
2
R206
A
Delime S15
B
P11
Flush disable
Open at 180_F (82_C)
Close at 160_F (71_C)
C
6
F1
10A
Slow Blow
Thermally protected
to 160_C
8
R206
1 KVA
7
L1
S4
F2
10A
Slow Blow
N
N
S
HA
S10
C
S22
H
2
1
S12 Flush Drain Switch
24
T4
T 90 sec
drain flush timer
F/D
E
D
25
10
26
D
R203
6
5
R203
13
R203
coil
9
F
11
R204
cw
drain pump
Flush fill
FIGURE 6
3-8
G
3
BC14G
BC14G WATER FILL/MEAT PROBE/CONDENSATE/COOLING FAN
Open 140_F (60_C)
P4 quench
Close 167_F (75_C)
Cooling Fan
H
K
208V
L
24V
G
J
L2
S11
S
Quench
I
11
12
F9
2 amp fuse
XFMR
51
R5
O
A
E
HA
S14
HLC
Hot Water
Slow Fill
C
S1#22S1#4S1#10
S13
B
LLC
H2
F
13
R204
14
10
R204
6
C
L2
8756
M
N
FIGURE 7
3-9
Fast
Fill
D
BC14G DRAIN ASSEMBLY
ÏÏ
TROUBLESHOOTING
Drain
WATER
INPUT
C
H
H
All Drain
is supplied
by customer
Vent
Hot
Air
Flue
MOTOR
COVER
TOP UNIT
DRAIN
Hot
Air
Flue
Hot
Air
Flue
EC/FAN
STEAM
FLUE
PWR
GAS
EC/FAN
WATER
INPUT
C
H
H
MOTOR
COVER
BOTTOM UNIT
PWR
DRAIN
GAS
Drip pan drain
NOTE: Connection is not ventedto drain.
FIGURE 8
3-10
BC14G
BC14G FLUE ASSEMBLY
WATER
INPUT
Hot
Air
Flue
Hot
Air
Flue
MOTOR
COVER
TOP UNIT
DRAIN
Hot
Air
Flue
Hot
Air
Flue
EC/FAN
STEAM
FLUE
PWR
GAS
EC/FAN
WATER
INPUT
MOTOR
COVER
BOTTOM UNIT
PWR
DRAIN
GAS
FIGURE 9
3-11
BC14G TIMER SETTINGS
TROUBLESHOOTING
TOP VIEW
A
4
L
SIDE
VIEW
B
4
1
23
1
23
R
Remove dial section
Dial
SIDE
VIEW
C
meter
D
Inside if dial section
A) Top view of Timer.
NOTE: The L & R there are two timer adjustments per timer.
B) Side view of timer.
C) Side view with dial section removed. Carefully remove dial section with a pair of pliers.
D) Inside of the dial section there are two terminals. Use your meter on the ohms setting.
Turn the dial until to the desired ohms value. Reattach the dial section and test unit.
T2 Steam duty cycle In combi mode.
L) is 375K OHMS Steam ON 45 seconds.
R) is 666K OHMS Steam OFF 80 seconds.
T3 One shot steam
NOTE: Set by timer on front panel.
FIGURE 10
T4 Flush timer
L) Is 150K OHMS Flush ON 90 seconds.
T5 Hot air duty cycle. In steam mode.
L) is 375K OHMS Hot air ON 45 seconds
R) is 500K OHMS Hot air OFF 60 seconds
3-12
CHAPTER 4
BC14G SCHEMATICS
BC14G
BC14G
FIGURE 1
4-1
BC14G FOR CE
SCHEMATICS
FIGURE 1
4-2
BC14G
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4-3
CHAPTER 5
PREĆSITE VISIT
QUESTIONS
BC14G AND BC14E
TROUBLESHOOTING SEQUENCE
ALWAYS troubleshoot a Synergy oven in the folĆ
lowing sequence;
1. Cool Down
2. Hot Air
3. Steam
4. Combi
By following this sequence you bring in components
gradually. DO NOT proceed to the next mode of opĆ
eration until you have verified Cool Down works first.
If possible, contact the customer before visiting the
sight and have them check operation of the Synergy
oven in each mode of operation. Suggested quesĆ
tions are listed with each failure mode. Have a scheĆ
matic in hand when asking questions. By asking the
questions in the proper sequence you are slowly
troubleshooting the circuit.
COOL DOWN MODE
NO operation with the mode switch in the COOL
DOWN mode.
1. Is the oven plugged in?
2. Is the deliming switch on the left hand side of
the oven in the ON" position?
HOT AIR MODE
NO operation with the mode switch in the HOT
AIR mode.
1. Does the green power on light on the top right
corner of the control panel come ON" or light
up?
2. Turn the timer up to 10 minutes and then
manually turn the timer down to the zero"
position. Does the timer alarm BUZZ" or
sound?
3. If you turn the thermostat knob up, does the
red thermostat light to the right of the thermoĆ
stat come ON" or light up?
(Gas Ovens Only)
4. Is the gas turned ON" in the rear of the oven
and turned ON" in the slide panel in the lower
left on the front of the oven?
5. Turn the mode switch to the OFF" position
and then turn it back on to the HOT AIR"
mode. Can you hear the oven sparking" or
tickĆtickĆtick"?
3. Push the fan speed control switch. Does the
convection motor come on?
5-1
COMPONENT IDENTIFICATION
STEAM MODE
NO operation with the mode switch in the
STEAM mode.
1. Is the water on to the oven?
2. Is the fast fill light in the lower right hand corner
of the front control panel ON"?
3. Does the green power on light on the top right
corner of the control panel come ON" or light
up?
4. Turn the timer up to 10 minutes and then
manually turn the timer down to the zero"
position. Does the timer alarm BUZZ" or
sound?
5. If you turn the thermostat knob up, does the
red thermostat light to the right of the thermoĆ
stat come ON" or light up?
6. Is the steam symbol ON" or lit up above the
STEAM" indicator by the mode switch?
7. Turn the steam on demand timer to 5 minĆ
utes and press the button next to the timer. Is
the steam symbol ON" or lit up above the
STEAM" indicator by the mode switch?
COMBI MODE
NO operation with the mode switch in the COMBI
mode.
1. Does the green power on light on the top right
corner of the control panel come ON" or light
up?
2. Turn the timer up to 10 minutes and then
manually turn the timer down to the zero"
position. Does the timer alarm BUZZ" or
sound?
3. If you turn the thermostat knob up, does the
red thermostat light to the right of the thermoĆ
stat come ON" or light up?
NOTE: If you have an operational problem in the
COMBI mode and all other modes work,
the problem most likely is either the Solid
State Timer T2 or the mode selector switch.
(Gas Ovens Only)
8. Turn the mode switch to the OFF" position
and then turn it back on to the STEAM mode.
Can you hear the oven sparking" or tickĆtickĆ
tick"?
5-2
BC14G AND BC14E
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5-3
CHAPTER 6
COMPONENT
IDENTIFICATION
BC14G AND BC14E
COMPONENT IDENTIFICATION
The following is a key for the abbreviations of comĆ
ponents on the schematic. Additional information
is provided as to the function of the component to
assist you in troubleshooting.
NOTE: Refer to the figures on pages 6-5 and
6-6 for component locations.
1. CF1 - Electrical compartment cooling fan.
2. CHĆ136 ć optional COOK & HOLD control for
oven operation. Controller has two LCD disĆ
plays and softĆkey push button control
3. CW - stands for COLD WATER only.
4. (ELECTRIC OVENS) -Elements (Hot Air) quantity (10), 1.5KW elements located in the
cook Compartment.
5. (ELECTRIC OVENS) -Elements (Steam) quantity (6), 3.0KW elements located in the
steam generator. Elements are in an assembly
with 2 elements per assembly.
6. Flush/Fill (solenoid) - (no designation) indiĆ
cates nonĆrestricted solenoid used for fast fillĆ
ing and flushing of the steam generator.
7. (GAS OVENS) - F1 & F2 ć 12.5 amp control
fuses
tion: Input 24Vac to THS2 & GND. SPARK outĆ
puts to pilot assembly and sparks. PV1 outĆ
puts to pilot valve & opens valve. SPARK
output continues until flame sense is proved
(.15 microamps is lockout / minimum you
should see is .2 ). Lock out of modual is after
50 seconds if flame sense has not been
proved. Once SENSE4 has proved, MV3 outĆ
puts. MV3 is connected to IGN2 modual, termiĆ
nal THS2. Ignition sequence continues for 2nd
modual. MV3 supplies power to main valve on
the combination valve. Burners light.
15. Hot Water Fill (solenoid) ć (no designation)
The solenoid used for slow filling (fill line is reĆ
stricted) the steam generator with water by the
HLC reed float assembly.
16. H2 ć Low Water light. Low water light on the
lower right hand corner of the control panel. It
is only on when the Low Level Control (LLC)
float switch is closed (steam generator is fast
filling).
17. H4 ć Power On" light. indicates the oven has
been turn on in the STEAM", HOTAIR", or
COMBI" mode.
18. H5 ć duty light for temperature control board.
8. (ELECTRIC OVENS) - F1 & F2 ć 5 amp slow
blow control fuses
9. F3 - Cooking Compartment High Limit TherĆ
mostat. Capillary type thermostat with the
sensing bulb located in the cooking compartĆ
ment. Opens at 662_F or 350_C disabling the
control circuit.
10. (ELECTRIC OVENS) - F3Ć5A ć ( 5 amp fuse
on secondary of step down transformer of
480v electric Synergy ovens
11. (ELECTRIC OVENS) - F3Ć60A, F4Ć60A,F5Ć60A, & F6Ć60A ć 60amp fusing for the Hot
Air & Steam elements in a BC14E Synergy
Electric singleĆphase oven
12. F6 ć Boiler High Limit thermostat. Capillary,
manual reset, steam generator high limit.
Opens at 257_F or 125_C.
13. F9 ć 350ma meat probe fuse
14. (GAS OVENS) - Hot Air IGN1, IGN2 ć Hot Air
Ignition Control Modual. Sequence of operaĆ
19. H6 ć Steam Duty light. When lit, indicates powĆ
er is being supplied to the steam ignition cirĆ
cuit.
20. HLC ć High Level Control. Float switch (reed
switch) in the float assembly which does the norĆ
mal operation water fill to the steam generator
(this is the shorter float in the float assembly)
21. (ELECTRIC OVENS) - K2 (A & B Primary) ć
Solid State Hot Air Relays (SSRs). (2) 45 amp
solid state relays for hot air. K2A is deactivated
in Combi mode if Steam circuit is calling for
heat.
22. (ELECTRIC OVENS) - K3 (A & B Primary) ć
Solid State Steam Relays (SSRs) (2) 45 amp
solid state relays for steam. K2A is deactivated
in Combi mode if the thermostat is calling for
heat.
23. LLC ć Low Level Control. Float switch (reed
switch) in the float assembly which fast fills the
steam generator (this is the longer float in the
float assembly).
6-1
COMPONENT IDENTIFICATION
24. M ć Convection motor. 1/2 hp , 208V / 115V
convection motor. Has an internal selfĆresetĆ
ting thermal overload at 250_F.
25. Meat Probe (no designation) ć J" type therĆ
mocouple meat probe which plugs into front of
the oven.
26. Meat Probe Controller (optional) ć shuts off
the oven and sounds the buzzer when set temĆ
perature has been reached.
27. (ELECTRIC OVENS) - Noise Filter ć noise filĆ
ter in control circuit.
28. Pump - pump used for removing water from
the steam generator when deliming and when
selfĆflushing.
29. (GAS OVENS) - PV , PV1 , PV2 ć pilot valves.
PV is the pilot valve on the main combination
valve used for steam. PV1 is the single coil pilot
valve used for hot air. PV2 is the pilot valve on the
main combination gas valve used for hot air.
30. P4 ć Quench snapĆdisk. SnapĆdisk located
near the rear of the drain pipe to supply power
to the quench solenoid. Closes at 167_F or
75_C. Opens at 140_F or 60_C.
31. P5 ć Temperature Control Board. Power in is
on terminals C & L1. Terminals COM & NO
close until desired set temperature is reached
in all modes of operation.
32. P11 ć Flush Disable snapĆdisk. SnapĆdisk loĆ
cated on the steam generator used to energize
the T4 Flush Solid State Timer. Closes at 160_F
or 71_C. Opens at 180_F or 82_C.
37. Resister (designated as 5.6Ka") - Resister in
series with the buzzer to drop voltage to the
buzzer to allow for long periods of operation.
38. R5 ć Meat probe relay
DCoil is terminals 1 & 5. Coil is energized by
the meat probe control terminal 6.
DCoil energized. Terminals 4 to 3 close, enĆ
ergizing the buzzer.
DCoil not energized. Terminals 4 to 2 closed,
power to timer, S5, terminal 4.
39. (ELECTRIC OVENS) - R200 ć Hot Air Relay
coil is terminals 13 & 14 / coil is energiized
when oven is in Hot Air" or Combi" and P5
thermostat is calling for heat. Terminals 10 to
6 close, energizing K2ĆB.
power is supplied to F6, then the steam
contactors. Terminals 10 to 2 open, no
power to K2ĆA Hot Air contactor.
Dcoil not energized. Terminals 9 to 5 are
open, no power to F6 (no power to steam
contactors). Terminals 10 to 2 are closed,
supplies power to K2ĆA Hot Air contactor.
41. (GAS OVENS) - R202 ć On demand steam
relay
33. (ELECTRIC OVENS) - P12 ć Cold Plate Water
Flow Snap Disk snap disk located on the Solid
State Relay Cold Plate assembly, opens at
95_F or 35_C.Closes at 122_ F or 50_C. ProĆ
vides normal cooling of cold plate assembly.
34. (ELECTRIC OVENS) - P13 ć Cold Plate NO
water FailĆsafe Snap Disk snap disk located on
the Solid State Relay Cold Plate assembly,
opens at 176_F or 80_C and shuts down the
oven / closes at 149_F or 65_C.
35. (GAS OVENS) - Quench - Cold water drain
quench solenoid. Coil resistance is approxiĆ
mately 1830 ohms.
36. (ELECTRIC OVENS) - Quench - Cold water
drain quench solenoid. Coil resistance is
approximately 1830 ohms. Water supply also
for the SSR cold plate assembly.
DCoil is terminals 13 & 14. Coil is energized
by One shot Steam timer, T3 terminal 2.
DCoil energized terminals 9 to 5 close. This
byĆpasses the temperature thermostat
and provides power to F6 Boiler High Limit
thermostat.
DCoil not energized terminals 9 to 1 closed,
normal operation, provides power to F6
Boiler High limit thermostat.
6-2
BC14G AND BC14E
42. (ELECTRIC OVENS) - R202 ć On demand
steam relay
DCoil is terminals 13 & 14. Coil is energized
by One shot Steam timer, T3 terminal 2.
DCoil energized terminals 9 to 5 close / proĆ
vides power to R204 relay terminal 9 (powĆ
er is byĆpassed the temperature thermoĆ
stat).
DCoil not energied terminals 9 to 1 closed,
normal operation, provides power to P5
Hot Air Thermostat.
43. 203 ć Flush / Drain Relay.
DCoil is terminals 13 & 14. Coil is energized
by Flush Timer terminal 1.
DCoil energized. Terminals 9 to 5 close.
Power provided to Fast Fill solenoid. TermiĆ
nals 10 to 6 close. Power provided to
pump.
DCoil not energized. Terminals 9 to 5 open.
Terminals 10 to 6 open. Normal operation,
auto flush/drain operation disabled.
44. (GAS OVENS) - R204 - Water Fill Relay / Fast
low water fill
DCoil is terminals 13 & 14. Coil is energized by
Low Level Control, LLC, water level float reed
switch
DCoil energized. Terminals 10 to 6 close.
Provides power to fast fill solenoid. TermiĆ
nals 3 to 11 open. Prevents power being
supplied to R203 relay, terminal 9
DCoil not energized. Terminals 10 to 2
closed, normal operation, provides power
to R202 terminal 5
45. (ELECTRIC OVENS) - R204 - Water Fill
Relay / Fast low water fill
DCoil is terminals 13 & 14. Coil is energized by
Low Level Control, LLC, water level float reed
switch
DCoil energized. Terminals 10 to 6 close.
Provides power to fast fill solenoid. TermiĆ
nals 3 to 11 open. Prevents power being
supplied to R203 relay, terminal 9
DCoil not energized. Terminals 10 to 6 are
open (no power to fast fill solenoid) / termiĆ
nals 9 to 1 are close, power provided to
R201 relay terminals 13 and 9.
46. (GAS OVENS) - R205 - Steam Override
Relay
DCoil is terminals 13 &14. Coil is energized
by S1 Mode switch terminal 8 when turned
to the Steam Mode.
DCoil energized terminals 10 to 6 close, supĆ
plies power to T5 Hot Air Duty Cycle SST.
Terminals 9 to 5 close, supplies power to
R204 terminal 9.
DCoil not energized terminals 9 to 1 closed,
supplies power to XFMR2 Step Down TransĆ
former for the hot air ignition moduals.
by S1 Mode switch terminal 8 when turned
to the Steam Mode.
DCoil energized terminals 10 to 6 close, supĆ
plies power to T5 Hot Air Duty Cycle SST.
Terminals 9 to 5 close, supplies power to
R204 terminal 9.
Dcoil not energized terminals 9 to 1 closed,
supplies power to XFMR2 Step Down
Transformer for the hot air ignition moduĆ
als.
48. R206 - Drain / Flush Disable relay
DCoil is terminals 7 & 8. Coil is energized
when oven is turned on.
DCoil energized. Terminals 2 to 6 opens. AlĆ
lows no power to Flush Timer, T4, terminal
2.
DCoil not energized. Terminals 2 to 6 are
closed and allows power to be applied to
Flush Timer, T4, initiating 90 second flush
/ drain cycle
49. S1 ć Mode Selector Switch. Used to select opĆ
eration mode; CD" is the Cool Down contacts,
S" are steam contacts, H" are Hot Air conĆ
tacts, C" are the Combi contacts.
50. S2 ć Proximity Door Switch.
51. S5 ć Timer. Power in is on terminals 6 & 7. TermiĆ
nals 4 to 6 are closed when the timer is set for
continuous on" or set out to a specific time.
When timed out, terminals 4 to 5 close, energizĆ
ing the T1 buzzer.
6-3
COMPONENT IDENTIFICATION
52. S9 ć One Shot Steam Button. Pressing the butĆ
ton in any mode applies power to terminal 2 of
T3 One Shot Steam Solid State Timer and initiĆ
ates the steam circuit for the set time.
53. S10 ć Fan Speed Switch
DHigh speed, terminals 24 to 26 are closed
applying power to convection motor.
DLow Speed, terminals 24 to 25 are closed
applying power to Solid State Motor Speed
Control.
54. S11 ć Meat Probe Switch. terminals 11 to 12
close supplying power to XFMR 208V to 24V
step down transformer for the meat probe.
55. S12 ć Flush / Drain Switch
DIn order to work, the oven must be in the
OFF" position and the steam generator
must be below 160_F or 71_C.
DFlush - terminals 24 to 25 close supplying
power to R203 Flush / Drain Solid State
timer.
DDrain - terminals 24 to 26 close supplying
power to the pump.
56. S15 ć Deliming switch. SPST switch used for
deliming.OFF postion is for deliming. ON for
normal operation.
57. Speed Control - Solid state motor speed conĆ
troller, drops the motor rpm to approximately 900
rpm.
58. (GAS OVENS) - Steam IGN1 ć Steam Ignition
Control Modual. Sequence of operation: input
24Vac to THS2 & GND. SPARK outputs to pilot
assembly & sparks. PV1 outputs to pilot valve
& opens valve. SPARK output continues until
flame sense is proved (.15 microamps is lockĆ
out / minimum you should see is .2 ). Lock out
of modual is after 50 seconds if flame sense
has not been proved. Once SENSE4 has
proved, MV3 outputs. MV3 supplies power to
main valve on the combination valve and burnĆ
ers light.
59. (GAS OVENS) - Transformer (designated as
120V /240V 1 KVA THERMALLY PROTECTED
to 160_C) ć step up transformer the control cirĆ
cuit for gas ovens with 120Vac input.
60. (ELECTRIC OVENS) - Transformer (desigĆ
nated as 480V / 240V 150VA") ć step down
transformer for 480V electric ovens only (transĆ
former is located under oven cavity).
61. T1 - Buzzer
62. T2 - Steam Duty Cycle Timer
DPower in on terminals 2 & 3. Output on termiĆ
nal 1
DUsed to provided power to the steam circuit
in the Combi mode. Power supplied to termiĆ
nal 2, terminal 1 on for 45 seconds and off for
80 seconds.
63. T3 ć One Shot Steam Solid StateTimer
DPower in on terminals 1 & 3. Terminal 6 is
a trigger which initialize timer output on terĆ
minal 2. Resistance setting on terminals 4
to 5 determine stay on time.
DWhen steam injection button is pressed,
power to terminal 6 initiates power out of
terminal 2 for set time. Steam circuit enerĆ
gized for set time.
64. T4 ć Flush Solid State Timing relay. Power in is
on terminals 2 & 3. Output is to terminal 1 for
90 seconds. This energizes R203 which allows
the pump and fill solenoid to come on.
65. (GAS OVENS) - T5 ć Hot Air Duty Cycle Solid
State Timer. Power in is on terminals 2 & 3. OutĆ
put is to terminal 1 for 45 seconds on and 60
seconds off. When terminal 1 is on, power is
supplied to the Hot air circuit to boost the
Steam mode.
66. (GAS OVENS) - XFMR1 ć Step Down transĆ
former 208Vac / 240Vac to 24Vac. Supplies
24Vac to the steam ignition modual.
67. (GAS OVENS) - XFMR2 ć Step Down transĆ
former 208Vac / 240Vac to 24Vac. Supplies
24Vac to the hot air ignition modual.
68. XSFMR ć Step Down transformer 230Vac to
24Vac. Supplies 24Vac to optional meat probe
controller.
6-4
BC14G AND BC14E
COMPONENT LOCATION DIAGRAMS
9
1
20
23
32
7
12
58
14
66
67
46
44
43
41
13
64
63
61
56
57
68
65
53
48
J4
29
62
J1
26
38
49
31
51
17
19
2
18
52
50
54
53
25
16
55
28
59
15
6
35
DRAIN
BC14G COMPONENT LOCATIONS
REAR VIEW
24
30
FIGURE 1
6-5
COMPONENT IDENTIFICATION
56
17
68
57
J3
J4
49
J1
26
62
38
31
19
2
18
52
50
51
54
53
25
16
55
9
1
12
20
23
47
45
43
42
40
39
61
63
64
5
13
28
REAR VIEW
24
4
6
15
30
DRAIN
BC14E COMPONENT LOCATIONS
FIGURE 2
On Bottom Tray
33 34
21
11
22
8
60
27
6-6
CHAPTER 7
BC14E SCHEMATICS
BC14E
BC14E
FIGURE 1
7-1
BC14E FOR CE
TROUBLESHOOTING
FIGURE 1
7-2
CHAPTER 8
BC14E
TROUBLESHOOTING
BC14E
BC14E TROUBLESHOOTING GUIDE
In the following troubleshooting guide, the scheĆ
matic is broken down into areas. This allows the
oven to be checked in sections.
When troubleshooting, slide the control panel out
and use your volt meter. The main control circuit
voltage for all Synergy ovens is 230 volts. Once the
problem is determined, it is often easier to remove
the slide out from the oven completely to change
components. To remove the slide out, disconnect
the hot air thermostat probe, ground wire, and
large brown plug in connector.
NOTE: Always troubleshoot a Synergy oven in the
following sequence: COOL DOWN, HOT
AIR, STEAM, and then COMBI. Reference
the text that follows with the appropriate
schematic to help troubleshoot each mode.
NO OPERATION WITH THE MODE SWITCH IN
COOL DOWN
1. Verify the deliming switch is in the on position.
2. Verify the water to the oven is turned on.
3. Verify power is being supplied at the outlet.
4. Check the fuses in the panel underneath the
control panel. See FIGURE 1, location (A).
5. Single phase ovens - Remove the front drip
pan and check the 60 amp fuses located under
the oven. See FIGURE 1, location (A).
2. Check the F3 oven high limit. See FIGURE 1,
location (B).
3. Check the mode switch. See FIGURE 1.
4. Check the S2 door switch. See FIGURE 1,
location (D).
5. Check relay R5. See FIGURE 1, location (E).
6. Check timer S5. Turn timer to ten minutes and
continue. See FIGURE 1, location (E).
7. Check the mode switch. See FIGURE 1, locaĆ
tion (H).
8. Check R202 relay. See FIGURE 2, location (B).
9. If the hot air light is not lit on P5, check the P5
temp controller for voltage. See FIGURE 2
location (B).
10. Check that relay R205 contacts 9 and 1 are
closed. See FIGURE 2, location (C).
11. Check R201 relay contacts. See FIGURE 2,
location (E).
12. Check solid state contactor K2ĆA, is the red
LED on? See FIGURE 2, location (F).
13. Check R200 relay, coil and contacts. See
FIGURE 2, location (D).
14. Check solid state contactor K2ĆB, is red LED
on? See FIGURE 2, location (F).
6. Check the noise filter input and output. See
FIGURE 1, location (A).
7. Check the P13 snap disk. See FIGURE 1, locaĆ
tion (B).
8. Check the mode switch. See FIGURE 1.
9. Check the fan speed switch. See FIGURE 1,
location (G).
10. If the motor works in high speed and not low,
check the solid state speed control. See
FIGURE 1, location (I).
11. Check the motor. See FIGURE 1, location (J).
NO OPERATION WITH THE MODE SWITCH IN
HOT AIR
1. Check power at terminal 12 on the mode
switch. See FIGURE 1, location (H). If there is
no power, continue. If the power is 208V, proĆ
ceed to STEP 8. See FIGURE 2, location (B).
NO OPERATION WITH THE MODE SWITCH IN
STEAM
1. Check power at terminal 6 on the mode switch.
See FIGURE 1, location (H). If there is no powĆ
er, return to NO OPERATION WITH THE MODESWITCH IN HOT AIR. Your problem is most likeĆ
ly a bad mode switch position. If power is 230V
proceed.
2. If the steam logo by the mode switch is illumiĆ
nated, jump to STEP 9.
3. If the LOW WATER light in the lower right hand
corner of the control panel stays on, jump to
NO FILLING OF STEAM GENERATOR.
4. Check that R202 relay contacts close. See
FIGURE 3, location (B).
5. If the hot air light is not lit (H5) on P5, check P5
temp controller for voltage. See FIGURE 3,
location (B).
8-1
TROUBLESHOOTING
6. Check that relay R205 contacts 9 to 5 are
closed. Check coil and contacts for proper opĆ
eration. See FIGURE 3, location (C).
7. Check F6 high limit. See FIGURE 3, location (F).
8. Check that R204 contacts 9 to 1 are closed.
See FIGURE 3, location (E).
9. Check Solid State Contactor K3ĆB, is red LED
on? See FIGURE 3, location (H).
10. Check R200 contacts 9 to 1 are closed. See
FIGURE 3, location (H).
11. Check Solid State Contactor K3ĆA, is red LED
on? See FIGURE 3, location (H).
NO FILLING OF STEAM GENERATOR
1. Verify water is on to Synergy oven and flowing
through water restrictor.
2. Check mode switch positions 4, 10, and 22.
See FIGURE 7, location (A).
3. Check input and output to fast LLC (Low Level
Control) float. The LLC is the long float. See
FIGURE 7, location (B).
4. Check relay R204, coil, input and output. See
FIGURE 7.
5. Check fast fill solenoid. See FIGURE 7, locaĆ
tion (D).
NO FLUSH / DRAIN MODE / MANUAL OR AUTO
The T4 flush/drain solid state timing relay is enerĆ
gized when the P11 flush disable snapĆdisk is
closed. Both of these parameters must be met for
the manual flush/drain switch to work.
NOTE: When the P11 flush diable snapĆdisk is
closed the steam generator is below 160_F
(71_C) and the oven is in the OFF position.
1. Check that the deliming switch (S15) is in the
off position. See FIGURE 6, location (A).
2. Check that the P11 contact is closed. See
FIGURE 6, location (B).
3. Check that relay R206 contacts are closed.
See FIGURE 6.
4. Auto Flush/Drain ć Check T4 flush/drain solid
state timing relay inputs and outputs. See
FIGURE 6, location (H).
5. Manual Flush/Drain ć Check S12 flush/drain
switch input and outputs. See FIGURE 6, locaĆ
tion (D).
6. Check R203 relay coil and contacts. See
FIGURE 6, location (E).
7. Check that R204 contacts are closed. See
FIGURE 6, location (G).
8. Check flush/fill solenoid.
6. Verify hot water slow fill is operating. See
FIGURE 7, locations (E) and (F).
NO OPERATION WITH THE MODE SWITCH IN
COMBI
Most of this circuit has already been trouble shot
by proving the HOT AIR and STEAM mode work.
1. Check T2 combi solid state timing relay input
and output. See FIGURE 4, location (A).
NO ON DEMAND STEAM
Set time out and press ON DEMAND STEAM button.
2. Check S9 on demand steam button. See
FIGURE 5, location (A).
3. Check input and output to T3 solid state timing
relay. See FIGURE 5, location (B).
4. Check relay R202 coil and contacts. See
FIGURE 5.
NO MEAT PROBE OPERATION
The Synergy oven must be on and the timer set to
the stay on position. The meat probe must also be
plugged into the front control panel.
1. Check mode switch, terminals 4, 10, and 22.
See FIGURE 7, location (A).
2. Check S11 fuse. See FIGURE 7, location (J).
3. Check step down transformer XFMR inputs
and outputs. See FIGURE 7, location (L).
4. Check inputs and outputs of meat probe conĆ
troller. See FIGURE 9, location (M).
5. Check R5 relay coil and terminals. See
FIGURE 7, location (O).
6. Check T1 buzzer, FIGURE 4.
8-2
BC14E
BC14E SAFETY LIMITS FLOW CHART
L2
L1
A
Noise Filter
P
N
P
G
N
P13
Open at 176_F (80_C)
Close at 149_F (65_C)
Delime
S15
F3
662_F (350_C)
B
D
S2
Door
Switch
A
Mode Switch
3
9
21
F
23
G
10
22
24
4
Combi
S
team
Hot air
Cool
Down
C
G
Fan speed
24
SW
25
26
Power on
R5
4
H4
03
2
I
Speed Control
E
Motor
T1
Buzzer
5.6K
-7
TIMER-S5
5
6
4
6
tm1
7
H
Mode Switch
Steam
5
1112
7
17
19
6
Hot air
Steam
8
Combi
18
Combi
20
1 shot
FIGURE 1
8-3
BC14E HOT AIR FLOW CHART
TROUBLESHOOTING
Mode Switch
Contacts
closed for heat
Contacts
closed for heat
S1#12
9
R202
9
R205
1
P5
Temp
Controller
1
C
B
H5
A
Contacts
Closed for hot air
10
R201
2
Hot air contactor
E
F
FIGURE 2
8-4
10
R200
6
K2-BK2-A
Hot air contactor
Primary
R200
coil
D
Hot air relay
BC14E
BC14E STEAM FLOW CHART
Mode Switch
A
S1#8
R205
coil
Contacts
closed for steam
Split load
in combi mode
B
D
H5
R201
coil
9
R202
9
R205
9
R204
S1#6
1
P5
Temp
Controller
5
1
C
closed for steam
Contacts
closed for steam
Contacts
G
H
Steam contactor
H6
Steam
9
R200
1
K3-A
FIGURE 3
9
R201
5
E
F
F6
Steam contactor
Steam High Limit
K3-B
Primary
8-5
BC14E COMBI FLOW CHART
TROUBLESHOOTING
Mode Switch
T2
Combi
timer
25% Duty
B
Contacts
open when
filling
Contacts
Closed in combi
S1#18
2
1
9
R204
C
9
R201
1
when steam on
in combi mode
5
A
Split load
R201
coil
9
R202
9
R205
10
R201
S1#20
1
P5
Temp
Controller
1
2
C
H5
Heat
H6
Steam
9
R200
1
K3-A
Steam contactor
F6
M/R Steam
High limit
K3-B
Primary
Steam contactor
Contacts
closed for steam
K2-A
Hot air contactor
FIGURE 4
R200
coil
10
R200
K2-B
6
Hot air contactor
Primary
8-6
BC14E
BC14E ON DEMAND FLOW CHART
Mode Switch
A
S9
On demand
steam button
Timer
B
T3
C
S1#20
6
1
2
R202
coil
On demand
steam.
S1#20
Contacts
closed for steam
Split load
in combi mode
R201
coil
S1#12
R202
9
R204
S1#6
9
5
1
Contacts
closed for steam
H6
Steam
9
R200
1
K3-A
Steam contactor
FIGURE 5
8-7
9
R201
5
M/R Steam High limit
F6
K3-B
Steam contactor
Primary
BC14E FLUSH FLOW CHART
TROUBLESHOOTING
A
B
L1
P
P
L2
N
G
N
P13
Open at 176_F (80_C)
Close at 149_F (65_C)
Delime S15
P11
Flush disable
Open at 180_F (82_C)
Close at 160_F (71_C)
S
S4
HA
S10
C
S22
C
H
2
R206
6
2
1
Flush Drain switch
D
24
T4
90 sec
drain flush timer
S12
F/D
D
25
26
8
R206
drain pump
FIGURE 6
7
10
R203
E
13
R203
F
6
5
R203
9
11
R204
3
cw
Flush fill
coil
G
8-8
BC14E
BC14E WATER FILL/MEAT PROBE
Open 140_F (60_C)
P4 quench
Close 167_F (75_C)
Cooling Fan
L2
208V
24V
S11
F9
S
Quench
F9
2 amp fuse
51
R5
HA
P12 cold plate
Open 95_F (35_C)
Close 122_F (50_C)
S14
HLC
Hot Water
Slow Fill
S13
LLC
S1#22S1#4S1#10
H2
13
R204
14
L2
S1#8
10
R204
6
8756
Fast
Fill
FIGURE 7
8-9
BC14E DRAIN ASSEMBLY
ÎÎ
ÎÎ
Drain
Vent
WATER
INPUT
C
H
TROUBLESHOOTING
EC/FAN
MOTOR
COVER
TOP UNIT
H
WATER
INPUT
C
H
H
DRAIN
All Drain
is supplied
by customer
MOTOR
COVER
BOTTOM UNIT
DRAIN
PWR
EC/FAN
PWR
Drip pan drain
NOTE: Connection is not ventedto drain.
FIGURE 8
8-10
BC14E
BC14E TIMER SETTINGS
TOP VIEW
A
SIDE
VIEW
Remove dial section
Dial
meter
B
SIDE
4
4
1
23
1
23
VIEW
C
L
A) Top view of Timer.
NOTE: The L & R there are two timer adjustments per timer.
B) Side view of timer.
C) Side view with dial section removed. Carefully remove dial section with a pair of pliers.
D) Inside of the dial section there are two terminals. Use your meter on the ohms setting.
Turn the dial until to the desired ohms value. Reattach the dial section and test unit.
R
D
Inside if dial section
T2 Steam duty cycle In combi mode.
L) is 375K OHMS Steam ON 45 seconds.
R) is 666K OHMS Steam OFF 80 seconds.
FIGURE 9
T3 One shot steam
NOTE: Set by timer on front panel.
T4 Flush timer.
L) Is 150K OHMS Flush ON 90 seconds.
8-11
This page intentionally left blank.
TROUBLESHOOTING
8-12
CHAPTER 9
BC14E INSTALLATION
BC14E
INSTALLATION SPECIFICATIONS
NOTE: Electrical and water connections must be
performed by a qualified installer only.
MAXIMUM SHELF LOADING
BC14E100 lbs (45.5 Kg)
TABLE 1
PLUMBING SPECIFICATIONS - BC14E/AA
Water
Water Pressure30 PSI (207 kPa) minimum
50 PSI (345 kPa) maximum
Water Connection3/4" Hose Hot and Cold Water
Water Regulator SettingPreset to 20 PSI (138 kPa)
DrainageAtmospheric Vented Drain
Drain Connection2.00" (50.8mm) Copper
Avg Water Drain Temp.Approximately 160_F (71_C)
TABLE 2
PLUMBING SPECIFICATIONS - BC14EDS/AA
Water
Water Pressure30 PSI (207 kPa) minimum
50 PSI (345 kPa) maximum
Water Connection3/4" Hose Cold Water
Water Regulator SettingPreset to 20 PSI (138 kPa)
DrainageAtmospheric Vented Drain
Drain Connection2.00" (50.8mm) Copper
Avg Water Drain Temp.Approximately 160_F (71_C)
NOTE: For steam requirements see page 9-4 STEAM CONNECTION for the BC14EDS
TABLE 3
9-1
INSTALLATION
RATINGS - ELECTRIC APPLIANCES - BC14E/AA and BC14EDS/AA
VoltageHzPhase
Max Load (amps)
Motor
L1L2L3
2086018989-1/2HP 208Ć240VAC, 50/60 Hz
2086035252521/2HP 208Ć240VAC, 50/60 Hz
2406018282-1/2HP 208Ć240VAC, 50/60 Hz
2406034747471/2HP 208Ć240VAC, 50/60 Hz
4806032323231/2HP 208Ć240VAC, 50/60 Hz
380/2205032525251/2HP 208Ć240VAC, 50/60 Hz
415/2405032727271/2HP 208Ć240VAC, 50/60 Hz
400/2305032626261/2HP 208Ć240VAC, 50/60 Hz
TABLE 4
OVEN LOCATION AND LEVELING
OVEN LOCATION
The well planned and proper placement of your
oven will result in long term operator convenience
and satisfactory performance.
Certain minimum clearances must be maintained
between the oven and any combustible or nonĆ
combustible construction. See the table below.
In addition, the following clearances are recomĆ
mended for servicing.
OVEN LEVELING
This oven should be set up in place.
With any stand or oven, be certain that the surface
is level, even and solid. A sloped or uneven base
may cause the appliance to function improperly.
Minor unevenness can be corrected by adjusting
the metal leg feet. The maximum adjustment of the
leg feet is 1Ć3/8" (35mm).
DOven body sides - 12" (30cm)
DOven body back - 12" (30cm)
Left Side Heat Shield
Heat sources should not be near the air vents loĆ
cated on the left hand side of the gas appliance.
Consult the factory for optional protective side heat
shield.
BC14EP/N R9527
MINIMUM REQUIRED
Oven
CLEARANCES
Model
Right SideLeft SideBack
BC14E1"
(25.4mm)4"(101.6mm)6"(152.4mm)
Maximum
Adjustment
1Ć3/8" (35mm)
Leg
Foot
FIGURE 1
9-2
BC14E
STACKING
WARNING!!
Stacking should be performed by qualiĆ
fied installation personnel only. The apĆ
pliances are heavy. Take care to use propĆ
er tools and techniques when lifting and
stacking appliances.
1. Remove the drip pan from the top appliance.
2. Attach the legs or casters to the bottom apĆ
pliance.
3. Place the top appliance on the bottom apĆ
pliance. Be sure all four sides are flush.
4. Bolt the two appliances together using the
bolts provided.
5. Replace the drip pan.
6. Connect the drain, electrical and water. Refer
to page 9-4.
BC14G Shown
FIGURE 2
9-3
Drip Pan
PLUMBING CONNECTIONS
INSTALLATION
WATER CONNECTION
Connect the appliance to quality water via a presĆ
sure hose with 3/4" (19mm) couplings. See
FIGURE 3 for connections. A shut off valve is to be
provided adjacent to the oven.
WARNING!!
Operating the appliance without the water
regulator installed will invalidate your warĆ
ranty.
Water must meet the following minimum requireĆ
ments:
DTotal Dissolved Solids (TDS) content will not
exceed 30 parts per million.
DWater PH must be 7.0 or higher
WARNING!!
The use of poor quality water will invaliĆ
date your warranty.
Cold Water
DRAIN CONNECTION
The steam vent assemblies are constructed of 2"
DWV copper piping reduced to 1Ć1/2 DWV pipe. If
the vent system is not purchased as an option
(R9381), Blodgett Combi recommends plumbing
the oven as shown in FIGURE 4.
The steam vent should be run to an open floor
drain avoiding flexible hose that could sag and alĆ
low trapped water to accumulate. The customer
must supply the piping from the oven to the drain.
Connect the drip pan drain to the steam vent with
1.125 I.D. hose.
Use the drain vent assembly and a 2" (50.8mm)
pipe for drain connection.
Steam supply line is 3/4" NPT. Steam must be clean,
dry and potable. A particle screen and bucket trap
may be needed and are recommended. 60 lbs per
hour is the maximum usage per oven. Steam supply
pressure should not exceed 40 to 50 psi. The flow
pressure is 1Ć1/2 to 3Ć1/2 psi and is set at the steam
pressure regulator supplied inside the oven.
FIGURE 4
Specific water/drain connection for City of Los
Angeles
1. Each drain line from the appliance shall be
routed without dips or sags to terminate above
the flood level rim of an approved indirect
waste receptor.
2. The appliance shall be installed in accordance
with the manufacturer's printed instructions
and the LAPC and LAMC, 1999 editions.
3. A backflow protection device shall be installed
on the potable water system directly ahead of
the appliance. The backflow protection device
shall be any of the following: an approved presĆ
sure type vacuum breaker installed at least 12"
above the highest point of use, a double check
valve backflow preventer or a reduced presĆ
sure principal backflow preventer.
9-4
BC14E
DOOR ADJUSTMENTS
NOTE: When making door adjustments, always
adjust the hinge side first.
1.Swing the door so it just hits or runs into the catch
on the left hand side of the door. DO NOT latch the
door handle to the catch on the oven body. The
left hand side of the door should just be touching
the gasket evenly from top to bottom.
Adjusting the Hinges
NOTE: If you need to adjust the hinges, always adĆ
just the top hinge first.
NOTE: The hinges on the door have no adjustment,
you can only adjust the hinge on the oven.
1. Adjust the top hinge as follows:
A.) Loosen the three allen head bolts on the
top hinge attached to the oven.
B.) Tap the hinge in or out as needed. Keep the
hinges parallel as shown in FIGURE 5C.
C.) Tighten the three allen head bolts
2. Adjust the bottom hinge as follows:
A.) You must remove the weight of the door
from the bottom hinge to adjust it. To reĆ
move the weight from the hinge, slide a
screwdriver head into the gap where the
two top hinges touch and pivot. Lift up the
door slightly.
A.) Loosen the three allen head bolts on the
bottom hinge attached to the oven.
B.) Tap the hinge in or out as needed. Keep the
hinges parallel as shown in FIGURE 5C.
C.) Tighten the three allen head bolts
D.) Remove the screwdriver to lower the door.
Adjusting the Catch
Adjust the catch as follows:
1. In the top of the door handle is a round roller.
Swing the door until the door handle is close
to the catch on the oven.
2. Loosen the two bolts holding the latch to the
face of the appliance.
3. Adjust the catch from side to side until the
head of the catch is centered with the roller.
4. Adjust the catch up and down. There should
be a small clearance between the wheel on the
door handle and the tooth of the catch on the
oven. See FIGURE 5. In most cases the catch
will be all the way up.
5. Tighten the two bolts that hold the catch in
place.
6. For easy alignment, swing the door close to the
catch. Use a felt tipped marker on the door
handle to mark the catch position.
7. Adjust the top of the catch in and out. Adjust the
top of the catch so that the door closes firmly.
8. Tighten the single catch bolt.
Door
B
A
FIGURE 5
9-5
C
Oven
Adjust for small gap
FIGURE 6
Checking Door Adjustment
NOTE: When the door is adjusted properly, you
should be able to close a dollar bill beĆ
tween the door and gasket on all four sides
of the door and still be able to pull it out. If
you cannot, the door is too tight, and must
be readjusted.
1. Check the closing of the door in the steam
mode.
INSTALLATION
FINE TUNING A DOOR GASKET
Use the following procedure if the door shuts well
in both hot air and steam, but, you still have a little
steam leaking from the door gasket:
1. Make a note where the steam is leaking.
2. Take a tube of silicone and lay a bead out on
a flat surface. Let it dry.
3. Tack the bead behind the door gasket with a
couple of dabs of silicone. This pushes the
gasket out enough to seal the steam leak and
does not over tighten the door.
OR:
1. If you look behind the gasket, it is held in place
with a metal bar with screws. Change the
screws behind the gasket where it is leaking to
10/24 round head screws. Use stainless
screws and put NEVER SEAZE on the threads
so they won't bind.
2. Next check the closing of the door when the
oven is heated to 374_F.
3. The door should close easily in both condiĆ
tions. If it does not, the door is too tight and
must be readjusted.
9-6
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