What’s In The Box? 3
Getting It Out Of The Box 3
Powering Up! 3
Getting A Hold Of Us 3
Safety Instructions (Don’t Stick Your Hand In The Toaster!) 4
2. Meet The Stiletto™ Z19 Zoom Moving Head 5
Features 5
DMX Quick Reference 5
The Stiletto™ Z19 Pin-up Picture 6
3. Setup 7
Fuse Replacement 7
Connecting A Bunch Of Stiletto’s 7
Data/DMX Cables 7
Cable Connectors 8
3-Pin??? 5-Pin??? Huh? 8
Take It To The Next Level: Setting up DMX Control 8
Fixture Linking (Master/Slave Mode) 9
Mounting/Rigging 9
Mounting Points 10
Clamp Mounting 11
Securing the fi xture 11
4. Operating Adjustments 12
The Control Panel 12
Control Panel Menu Structure 13
Advanced Settings 13
View Fixture Info (Hours, Version#) 13
Display On/Off 13
Manual Adjustments 13
DMX, Auto & Sound Active Modes 13
Invert the Pan and Tilt 13
Manual Settings 14
System Reset 14
Luminous Intensity Ratings 15
Photometric Chart 16
Troubleshooting 17
5. Appendix 18
A Quick DMX Lesson 18
Keeping Your Stiletto™ Z19 As Good As New 19
Returns (Gasp!) 19
Shipping Issues 19
Tech Specs 20
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 2
1. GETTING STARTED
What’s In The Box?
• 1 x Stiletto™ Z19 Zoom Moving Head
• An Ever-So-Handy Power Cord
• A Sweet Safety Cable & set of Mounting Brackets
• This Lovely User Manual
Getting It Out Of The Box
Congratulations on your purchase of the amazing Stiletto™ Z19 Zoom LED moving head.
With a name like Stiletto™ Z19 Zoom, its gotta razor cool! Now that you’ve got your
Stiletto™ Z19 Zoom (or hopefully, Stiletto’s!)
check the contents to ensure that all parts are present and in good condition. If anything
looks as if it has been damaged in transit, notify the shipper immediately and keep the
packing material for inspection. Again, please save the carton and all packing materials.
If a fi xture must be returned to the factory, it is important that the fi xture be returned in
the original factory box and packing.
Powering Up!
All fi xtures must be powered directly off a switched circuit and cannot be run off a
rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer
channel is used solely for a 0% to 100% switch.
AC Voltage Switch - Not all fi xtures have a voltage select switch, so please verify that the
fi xture you receive is suitable for your local power supply. See the label on the fi xture or
refer to the fi xture’s specifi cations chart for more information. A fi xture’s listed current
rating is its average current draw under normal conditions. Check the fi xture or device
carefully to make sure that if a voltage selection switch exists that it is set to the correct
line voltage you will use.
, you should carefully unpack the box and
Warning! Verify that the voltage select switch on your unit matches the line
voltage applied. Damage to your fi xture may result if the line voltage applied
does not match the voltage indicated on the voltage selector switch. All fi xtures
must be connected to circuits with a suitable Ground (Earthing).
Getting A Hold Of Us
If something is wrong, please just visit our website at www.blizzardlighting.
com and open a support ticket. We’ll be happy to help, honest.
Blizzard Lighting
N16 W23390 Stoneridge Dr. Ste E
Waukesha, WI 53188 USA
www.blizzardlighting.com
414-395-8365
Disclaimer: The information and specifi cations contained in this document are subject
to change without notice. Blizzard Lighting™ assumes no responsibility or liability for any
errors or omissions that may appear in this user manual. Blizzard Lighting™ reserves the
right to update the existing document or to create a new document to correct any errors
or omissions at any time. You can download the latest version of this document from
www.blizzardlighting.com.
Author:Date:Last Edited:Date:
J. Henry9/29/2014J. Henry11/05/2014
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 3
SAFETY INSTRUCTIONS
• Please keep this User Guide for future use. If you sell the unit to someone
else, be sure that they also receive this User Guide.
• ALWAYS make sure that you are connecting to the proper voltage, and that
the line voltage you are connecting to is not higher than that stated on the decal or rear panel of the fi xture.
• This product is intended for indoor use only.
• To prevent risk of fi re or shock, do not expose fi xture to rain or moisture.
• Make sure there are no fl ammable materials close to the unit while operating.
• The unit must be installed in a location with adequate ventilation, at least
20in (50cm) from adjacent surfaces. Be sure that no ventilation slots are
blocked.
• ALWAYS disconnect from the power source before servicing or replacing fuse
and be sure to replace with same fuse size and type.
• ALWAYS secure fi xture using a safety chain. NEVER carry the fi xture by its
head. Use its carrying handles.
• DO NOT operate at ambient temperatures higher than 104°F (40°C).
• In the event of a serious operating problem, stop using the unit immediately.
NEVER try to repair the unit by yourself. Repairs carried out by unskilled people
can lead to damage or malfunction. Please contact the nearest authorized technical assistance center. Always use the same type spare parts.
• NEVER connect the device to a dimmer pack.
• Make sure the power cord is never crimped or damaged.
• Never disconnect the power cord by pulling or tugging on the cord.
• Avoid direct eye exposure to the light source while it is on.
Caution! There are no user serviceable parts inside the unit. Do not
open the housing or attempt any repairs yourself. In the unlikely event
your unit may require service, please open a support ticket at www.
blizzardlighting.com/tickets.
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 4
2. MEET THE STILETTO™ Z19 ZOOM MOVING HEAD
MAIN FEATURES
• 19 x 12.8w RGBW LED Zoom Moving Head
• Motorized linear zoom system, ratio 7:1 Beam aperture 7°-50°
• Pan: 540° / Tilt: 270°
• Extreme accurate motors with 16-bit resolution
• User selectable 12/21/23-channel DMX modes
• Pixel controllable sections with 4-in-1 LED coloring via 27ch DMX
• Flicker-free, source management, suitable for TV applications & video recording
• High-effi ciency optical system
• Virtual color wheel
• White color tempurature presets
• 3-pin / 5-pin male/female input and outputs
• PowerCon™ compatible AC power In/Out connectors
DMX Quick Reference (12/21/27-Channel Modes)
ChannelShort ModeStandardExtended Mode
1PanPanPan
2TiltTiltFine Pan
3ZoomPan/Tilt SpeedTilt
4DimmerZoomFine Tilt
5StrobeDimmerPan/Tilt Speed
6RedStrobeZoom
7GreenPixel Section 1 RedDimmer
8BluePixel Section 1 GreenStrobe
9WhitePixel Section 1 BluePixel Section 1 Red
10MacrosPixel Section 1 WhitePixel Section 1 Green
11Macro SpeedPixel Section 2 RedPixel Section 1 Blue
12ResetPixel Section 2 GreenPixel Section 1 White
13--Pixel Section 2 BluePixel Section 2 Red
14--Pixel Section 2 WhitePixel Section 2 Green
15--Pixel Section 3 RedPixel Section 2 Blue
16--Pixel Section 3 GreenPixel Section 2 White
17--Pixel Section 3 BluePixel Section 3 Red
18--Pixel Section 3 WhitePixel Section 3 Green
19--MacrosPixel Section 3 Blue
20--Macro SpeedPixel Section 3 White
21--ResetMacros
22----Macro Speed
23----Reset
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 5
Figure 1: The Stiletto™ Z19 Zoom Pin-Up Picture
4-in-1 RGBW LEDs
Head/Arm
LCD Readout
Menu
Buttons
Figure 2: The Rear Connections
DMX 3-pin In
DMX 5-pin In
Carry Handle
Power InPower Switch
DMX 5-pin Out
Fuse Cover
Power Out
DMX 3-pin Out
Page 6
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
3. SETUP
Fuse Replacement
With a fl at head screwdriver, wedge the
fuse holder out of its housing. Remove the
damaged fuse from its holder and replace
with exact same type fuse. Insert the fuse
holder back in its place and reconnect
power.
Connecting A Bunch of Stiletto Z19 Fixtures™
You will need a serial data link to run light shows using a DMX-512
controller or to run shows on two or more fi xtures set to sync in mas-
ter/slave operating mode. The combined number of channels required
by all the fi xtures on a serial data link determines the number of fi x-
tures the data link can support.
Fixtures on a serial data link must be daisy chained in one single line.
Also, connecting more than 32 fi xtures on one serial data link without
the use of a DMX optically-isolated splitter may result in deterioration
of the digital DMX signal.
The maximum recommended cable-run distance is 500 meters (1640
ft). The maximum recommended number of fi xtures on a serial data
link is 32 fi xtures.
Data/DMX Cabling
To link fi xtures together you’ll need data cables. You should use data-
grade cables that can carry a high quality signal and are less prone to
electromagnetic interference.
Maximum capacitance between conductors – 30 pF/ft.
Maximum capacitance between conductor & shield – 55 pF/ft.
Maximum resistance of 20 ohms / 1000 ft.
Nominal impedance 100 – 140 ohms
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 7
Cable Connectors
Cables must have a male XLR connector on one end and a female XLR
connector on the other end. (Duh!)
CAUTION: Do not allow contact between the common and the fi x-
ture’s chassis ground. Grounding the common can cause a ground
loop, and your fi xture may perform erratically. Test cables with an
ohm meter to verify correct polarity and to make sure the pins are not
grounded or shorted to the shield or each other.
3-Pin??? 5-Pin??? Huh?!?
If you use a controller with a 5 pin DMX output connector, you will need to use a 5 pin to 3 pin adapter.
They are widely available over the internet and from specialty retailers If you’d like to build your own, the
chart below details a proper cable conversion:
Conductor3-Pin Female
(Output)
5-Pin Male
(Input)
Ground/ShieldPin 1Pin 1
DMX Data (-)Pin 2Pin 2
DMX Data (+)Pin 3Pin 3
Not Used.No Connection.No Connection.
Not Used.No Connection.No Connection.
Take It To The Next Level: Setting Up DMX Control
Step 1: Connect the male connector of the
DMX cable to the female connector (output)
on the controller.
Step 2: Connect the female connector of the
DMX cable to the fi rst fi xture’s male connec-
tor (input). Note: It doesn’t matter which
fi xture address is the fi rst one connected.
We recommend connecting the fi xtures in
terms of their proximity to the controller,
rather than connecting the lowest fi xture
number fi rst, and so on.
Step 3: Connect other fi xtures in the chain
from output to input as above. Place a DMX
terminator on the output of the fi nal fi xture
to ensure best communication.
Page 8
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Fixture Linking (Master/Slave Mode)
1. Connect the (male) 3 pin connector side of the
DMX cable to the output (female) 3 pin connector of
the fi rst fi xture.
2. Connect the end of the cable coming from the
fi rst fi xture which will have a (female) 3 pin connec-
tor to the input connector of the next fi xture con-
sisting of a (male) 3 pin connector. Then, proceed
to connect from the output as stated above to the
input of the following fi xture and so on.
A quick note: Often,
the setup for MasterSlave and Standalone
operation requires that
the fi rst fi xture in the
chain be initialized for
this purpose via either
settings in the control
panel or DIP-switches.
Secondarily, the fi xtures
that follow may also require a slave setting.
Check the “Operating Adjustments” section in this manual for complete instructions for this type of setup and confi guration.
Mounting & Rigging
This fi xture may be mounted in any SAFE position provided there is
enough room for ventilation.
It is important never to obstruct the fan or vents pathway. Mount the
fi xture using a suitable “C” or “O” type clamp. The clamp should be
rated to hold at least 10x the fi xture’s weight to ensure structural sta-
bility. Do not mount to surfaces with unknown strength, and ensure
properly “rated” rigging is used when mounting fi xtures overhead.
Adjust the angle of the fi xture by loosening both knobs and tilting the fi xture. After fi nding the desired position, retighten both knobs.
• When selecting installation location, take into consideration lamp
replacement access (if applicable) and routine maintenance.
• Safety cables MUST ALWAYS be used.
• Never mount in places where the fi xture will be exposed to rain,
high humidity, extreme temperature changes or restricted ventilation.
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 9
Mounting Points
Overhead mounting requires extensive experience, which includes
calculating working load limits, knowledge of the installation material
being used, and periodic safety inspection of all installation material
and the fi xture. If you lack these qualifi cations, do not attempt the
installation yourself. Improper installation can result in bodily injury.
Caution!
Please be aware, you should have a qualifi ed electrician performing all
of your electrical connection needs. Better safe than sorry!
Be sure to complete all rigging and installation procedures before
connecting the main power cord to the appropriate wall outlet.
Page 10
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Clamp Mounting
This fi xture provides a mounting bracket assembly that secures the
bottom of the base, the “Omega Brackets,” and the safety cable
rigging point together. When mounting this fi xture to truss, be sure to
secure an appropriately rated clamp to the omega bracket using an
M10 screw fi tted through the center hole of the “omega bracket”.
1
2
1.) Clamp
2.) Omega Bracket
3.) ¼ Turn Quick Lock Fasteners
3
Securing the Fixture
Regardless of the rigging option you choose for your fi xtures always be
sure to secure your fi xture with a safety cable. Be sure to only use the
designated rigging point found on the underside of the base assembly
for the safety cable. Never secure a safety cable to a carrying handle.
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 11
4. OPERATING ADJUSTMENTS
The Control Panel
All the goodies and different modes possible with the Stiletto™ Z19
Zoom are accessed by using the control panel on the front of the fi x-
ture. There are 4 control buttons below the LCD display which allow
you to navigate through the various control panel menus.
ButtonFunction
<MENU>
<UP>
<DOWN>
<ENTER>
Used to access the menu or to return to a previous menu option.
Scrolls through menu options in ascending order.
Scrolls through menu options in descending order.
Used to select and store the current menu or option within a menu.
Access control panel functions using the four panel buttons located
directly underneath the LCD Display.
The Control Panel LCD Display shows the menu items you select from
the menu map on page #11. When a menu function is selected, the
display will show immediately the fi rst available option for the selected
menu function. To select a menu item, press <ENTER>.
Use the <UP> and <DOWN> buttons to navigate the menu map
and menu options. Press the <ENTER> button to access the menu
function currently displayed or to enable a menu option. To return to
the previous option or menu without changing the value, press the
<MENU> button.
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 12
Control Panel Menu Structure
Main FunctionSub FunctionSelectionWhat It Does...
AddressN/A001 <-> 512Sets the DMX address
DefaultLoad Def?NoDoes not load Default system settings
YesLoads Default system settings
ViewHoursHours =Diplays hours used on fi xture
VersionVersion #Displays current version of software
DMXValueCH = 001 - 512
AdvancedCodeCode = 000Use 008 to access adjustment settings
Mic SensMic Sens = 075%Set sound sensitivity from 0%-100%
AdjustPanCorrective manual adjustment for +/- 000-255
OptionP&T SwapP&T Swap
DMX = 000 - 255
TiltCorrective manual adjustment for +/- 000-255
ZoomCorrective manual adjustment for +/- 000-255
RedCorrective manual adjustment for +/- 000-255
GreenCorrective manual adjustment for +/- 000-255
BlueCorrective manual adjustment for +/- 000-255
WhiteCorrective manual adjustment for +/- 000-255
= OFF
Displays Channel and DMX settings established
Swaps Pan & Tilt for programming purposes
Lost DMXLost DMX
DisplayDelayOffLCD display will turn off after 10 seconds
Tilt InvTilt Inv
Pan InvPan Inv
ModeMode =
DMX
Mode =
Slave
Mode =
Music
Mode =
Auto
P&T Swap
= ON
= Clear
Lost DMX
= Hold
AlwaysLCD display will stay on indefi nitely
= OFF
Tilt Inv
= On
= On
Pan Inv
= Off
Extended23 Channel Mode
Standard21 Channel Mode
Short12 Channel Mode
<ENTER>Puts fi xture into Slave Mode
Music
Alone
Music
Master
Auto
Alone
Auto
Master
Swaps Pan & Tilt for programming purposes
Sets fi xture to clear last DMX program if DMX con-
nection is lost
Sets fi xture to hold last DMX program if DMX con-
nection is lost
Tilt will not be swapped
Tilt will be swapped
Pan will not be swapped
Pan will be swapped
Sets fi xture in single music operation mode
Sets fi xture as master music operation to be used
with slave units
Sets fi xture in single auto operation mode
Sets fi xture as master auto operation to be used
with slave units
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 13
Control Panel Menu Structure (Continued)
Main FunctionSub FunctionSelectionWhat It Does...
ManualPanPan
TiltTilt
ZoomZoom
RedRed
GreenGreen
BlueBlue
WhiteWhite
ResetReset
=No
Reset
=Yes
=000-255
=000-255
=000-255
=000-255
=000-255
=000-255
=000-255
<Enter>Select to not Reset fi xture settings
<Enter>Select to Reset fi xture settings
Manual setting for Pan
Manual setting for Tilt
Manual setting for Zoom
Manual setting for Global Red LEDs
Manual setting for Global Green LEDs
Manual setting for Global Blue LEDs
Manual setting for Global White LEDs
DMX Channel Values In-Depth
Short
Mode
111 000 <-> 255 Pan (0° <--> 540°)
22
346 000 <-> 255 Zoom
457 000 <-> 255 Dimmer
568
6000 <-> 255 Red Global
7000 <-> 255 Green Global
8000 <-> 255 Blue Global
9000 <-> 255 White Global
Standard
Mode
35 000 <-> 255 Pan/Tilt Speed
79 000 <-> 255 Pixel Section 1 Red
810 000 <-> 255 Pixel Section 1 Green
911 000 <-> 255 Pixel Section 1 Blue
1012000 <-> 255 Pixel Section 1 White
1113000 <-> 255 Pixel Section 2 Red
1214000 <-> 255 Pixel Section 2 Green
1315000 <-> 255 Pixel Section 2 Blue
1416000 <-> 255 Pixel Section 2 White
1517000 <-> 255 Pixel Section 3 Red
1618000 <-> 255 Pixel Section 3 Green
1719000 <-> 255 Pixel Section 3 Blue
1820000 <-> 255 Pixel Section 3 White
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 16
Troubleshooting
SymptomSolution
Fixture AutoShut Off
Zoom is DimCheck optical system and clean excess dust/grime. Also
No Light OutputCheck to ensure fi xture is operating under correct mode, IE
Chase Speed
Too Fast/Slow
No PowerCheck fuse, AC cord and circuit for malfunction.
Blown FuseCheck AC cord and circuit for damage, verify that moving
Slow MovementVerify that 220V/110V switch is in the correct position, if
No Response to
Audio
Check the fan in the fi xture. If it is stopped or moving
slower than normal, the unit may have shut itself off due to
high heat. This is to protect the fi xture from overheating.
Clear the fan of obstructions, or return the unit for service.
ensure that the 220V/110V switch is in the correct position,
if applicable.
sound active/auto/DMX/Etc., if applicable. Contact service
for more information.
Check to ensure proper setup of speed adjustment.
parts are not restricted and that unit’s ventilation is not
obstructed
applicable. Also check that speed channels are set appropriately.
Verify that the fi xture is in “Sound Active” mode.
Adjust Audio Sensitivity, If Applicable.
Fixture Not
Responding /
Responding Erratically
Intermittent
Lamp
Fixture Moving
On Its Own
If your problem isn’t listed, or if problems persist,
please open a support ticket at www.blizzardlighting.com/tickets.
Make sure all connectors are seated properly and securely.
Use Only DMX Cables.
Install a Terminator.
Check all cables for defects.
Reset fi xture(s).
Check lamp for properly installation.
Relamp, lamp may have reached end of life.
Verify proper mode of operation. Is the fi xture in “Auto”
mode?
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 17
5. APPENDIX
A Quick Lesson On DMX
DMX (aka DMX-512) was created in 1986 by the United States Institute for Theatre
Technology (USITT) as a standardized method for connecting lighting consoles to lighting
dimmer modules. It was revised in 1990 and again in 2000 to allow more fl exibility. The
Entertainment Services and Technology Association (ESTA) has since assumed control over
the DMX512 standard. It has also been approved and recognized for ANSI standard classifi cation.
DMX covers (and is an abbreviation for) Digital MultipleXed signals. It is the most common
communications standard used by lighting and related stage equipment.
DMX provides up to 512 control “channels” per data link. Each of these channels was originally intended to control lamp dimmer levels. You can think of it as 512 faders on a lighting
console, connected to 512 light bulbs. Each slider’s position is sent over the data link as an
8-bit number having a value between 0 and 255. The value 0 corresponds to the light bulb
being completely off while 255 corresponds to the light bulb being fully on.
DMX data is transmitted at 250,000 bits per second using the RS-485 transmission standard over two wires. As with microphone cables, a grounded cable shield is used to prevent
interference with other signals.
There are fi ve pins on a DMX connector: a wire for ground (cable shield), two wires for
“Primary” communication which goes from a DMX source to a DMX receiver, and two wires
for a “Secondary” communication which goes from a DMX receiver back to a DMX source.
Generally, the “Secondary” channel is not used so data fl ows only from sources to receiv-
ers. Hence, most of us are most familiar with DMX-512 as being employer over typical
3-pin “mic cables,” although this does not conform to the defi ned standard.
DMX is connected using a daisy-chain confi guration where the source connects to the input
of the fi rst device, the output of the fi rst device connects to the input of the next device,
and so on. The standard allows for up to 32 devices on a single DMX link.
Each receiving device typically has a means for setting the “starting channel number” that
it will respond to. For example, if two 6-channel fi xtures are used, the fi rst fi xture might
be set to start at channel 1 so it would respond to DMX channels 1 through 6, and the next
fi xture would be set to start at channel 7 so it would respond to channels 7 through 12.
The greatest strength of the DMX communications protocol is that it is very simple and
robust. It involves transmitting a reset condition (indicating the start of a new “packet”),
a start code, and up to 512 bytes of data. Data packets are transmitted continuously. As
soon as one packet is fi nished, another can begin with no delay if desired (usually another
follows within 1 ms). If nothing is changing (i.e. no lamp levels change) the same data will
be sent out over and over again. This is a great feature of DMX -- if for some reason the
data is not interpreted the fi rst time around, it will be re-sent shortly.
Not all 512 channels need to be output per packet, and in fact, it is very uncommon to fi nd
all 512 used. The fewer channels are used, the higher the “refresh” rate. It is possible to
get DMX refreshes at around 1000 times per second if only 24 channels are being transmitted. If all 512 channels are being transmitted, the refresh rate is around 44 times per
second.
In summary, since its design and evolution in the 1980’s DMX has become the standard
for lighting control. It is fl exible, robust, and scalable, and its ability to control everything
from dimmer packs to moving lights to foggers to lasers makes it an indispensable tool for
any lighting designer or lighting performer.
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 18
Keeping Your Stiletto Z19 As Good As New
The fi xture you’ve received is a rugged, tough piece of pro lighting equip-
ment, and as long as you take care of it, it will take care of you. That said, like
anything, you’ll need to take care of it if you want it to operate as designed.
You should absolutely keep the fi xture clean, especially if you are using it in an
environment with a lot of dust, fog, haze, wild animals, wild teenagers or spilled
drinks.
Cleaning the optics routinely with a suitable glass cleaner will greatly improve
the quality of light output. Keeping the fans free of dust and debris will keep
the fi xture running cool and prevent damage from overheating.
In transit, keep the fi xtures in cases. You wouldn’t throw a prized guitar,
drumset, or other piece of expensive gear into a gear trailer without a case,
and similarly, you shouldn’t even think about doing it with your shiny new light
fi xtures.
Common sense and taking care of your fi xtures will be the single biggest thing
you can do to keep them running at peak performance and let you worry about
designing a great light show, putting on a great concert, or maximizing your client’s satisfaction and “wow factor.” That’s what it’s all about, after all!
Returns (Gasp!)
We’ve taken a lot of precautions to make sure you never even have to worry
about sending a defective unit back, or sending a unit in for service. But, like
any complex piece of equipment designed and built by humans, once in a while,
something doesn’t go as planned. If you fi nd yourself with a fi xture that isn’t
behaving like a good little fi xture should, you’ll need to obtain a Return Authori-
zation (RA).
Don’t worry, this is easy. Just go to our website and open a support ticket at
www.blizzardlighting.com/tickets, and we’ll issue you an RA. Then, you’ll need
to send the unit to us using a trackable, pre-paid freight method. We suggest
using USPS Priority or UPS. Make sure you carefully pack the fi xture for transit,
and whenever possible, use the original box & packing for shipping.
When returning your fi xture for service, be sure to include the following:
1.) Your contact information (Name, Address, Phone Number, Email address).
2.) The RA# issued to you
3.) A brief description of the problem/symptoms.
We will, at our discretion, repair or replace the fi xture. Please remember that
any shipping damage which occurs in transit to us is the customer’s responsibility, so pack it well!
Shipping Issues
Damage incurred in shipping is the responsibility of the shipper, and
must be reported to the carrier immediately upon receipt of the items.
Claims must be made within seven (7) days of receipt.
Page 19
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
All barcode tattoos ring up as ranch dressing. Every single one of them.
2-year limited warranty, does not cover malfunction caused
Warranty
DISCLAIMER:
The power connector fi tted to the fi xture and fi xture cord are designed for compatibility
with products manufactured by Neutrik AG, Neutrik USA and their related entities, however they are not manufactured by, affi liated with or endorsed by Neutrik AG, Neutrik
USA, or any related entity. Neutrik® and powerCON® are registered trademarks of
Neutrik AG.
by damage to LED’s.
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 20
This page left intentionally blank
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 21
This page left intentionally blank
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 22
This page left intentionally blank
Stiletto™ Z19 Beam Moving Head - Rev. B (c) 2014 Blizzard Lighting, LLC
Page 23
Enjoy your product!
Our sincerest thanks for your purchase!
--The team @ Blizzard Lighting
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.