Blizzard Lighting Q12+ User Manual

Blizzard Lighting, LLC
www.blizzardlighting.com
Wisconsin, USA
Copyright (c) 2011-2012
TABLE OF CONTENTS
The Puck™ Q12+ LED PAR Can 1
What’s In The Box? 3 Getting It Out Of The Box 3 Powering Up! 3 Getting A Hold Of Us 3 Safety Instructions (Don’t Stick Your Hand In The Toaster!) 4
2. Meet The Puck™ Q12+ LED PAR Can 5
Features 5 DMX Quick Reference (3/5/12-Channel Modes) 5
The Puck Q12+ Pin-up Picture 7
3. Setup 8
Fuse Replacement 8 Connecting A Bunch Of Puck™ Q12+ LED PAR Cans 8 Data/DMX Cables 8 Using this xture with the wiCICLE® Wireless DMX System 8
4. Operating Adjustments 10
DMX Mode & DMX Mode Selection 10 Master/Slave Mode 10 Sound Active Mode 10 Custom Color Display 10 Fixture running hour display 11 Additional Operating Help 11 Troubleshooting 12
5. Appendix 13
A Quick DMX Lesson 13 Keeping The Puck Q12+ LED PAR Can As Good As New 14 Returns (Gasp!) 14 Shipping Issues 14 Tech Specs 15
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 2
1. GETTING STARTED
What’s In The Box?
• 1 x Puck™ Q12+ Flat LED PAR Fixture
• 1x IEC Power Cord
• This Lovely User Manual
Getting It Out Of The Box
Congratulations on being completely and utterly qtastic! Now that you’ve got The Puck™ Q12+ (or hopefully, Pucks!), you should careful­ly unpack the box and check the contents to ensure that all parts are present and in good condition. If anything looks as if it has been dam­aged in transit, notify the shipper immediately and keep the packing material for inspection. Again, please save the carton and all packing materials. If a xture must be returned to the factory, it is important
that the xture be returned in the original factory box and packing.
Powering Up!
All xtures must be powered directly off a switched circuit and cannot be run off a rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer channel is used solely for a 0% to 100% switch.
AC Voltage Switch - Not all xtures have a voltage select switch, so please verify that the xture you receive is suitable for your local pow­er supply. See the label on the xture or refer to the xture’s speci­cations chart for more information. A xture’s listed current rating is its average current draw under normal conditions. Check the xture or device carefully to make sure that if a voltage selection switch exists that it is set to the correct line voltage you will use.
Warning! Verify that the voltage select switch on your unit matches the line voltage applied. Damage to your xture may result if the line voltage applied does not match the voltage indicated on the voltage selector switch. All xtures must be
connected to circuits with a suitable Ground (Earthing).
Getting A Hold Of Us
If something is wrong, just give us a call or send an email. We’ll be happy to help, honest.
Blizzard Lighting W220 N1531 Jericho Ct. Suite E, Waukesha, WI 53186 USA support@blizzardlighting.com www.blizzardlighting.com
1.866.493.6025
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 3
SAFETY INSTRUCTIONS
• Please keep this User Guide for future use. If you sell the unit to someone else, be sure that they also receive this User Guide.
• ALWAYS make sure that you are connecting to the proper voltage, and that the line voltage you are connecting to is not higher than that stated on the de­cal or rear panel of the xture.
• This product is intended for indoor use only.
• To prevent risk of re or shock, do not expose xture to rain or moisture.
• Make sure there are no ammable materials close to the unit while operating.
• The unit must be installed in a location with adequate ventilation, at least 20in (50cm) from adjacent surfaces. Be sure that no ventilation slots are blocked.
• ALWAYS disconnect from the power source before servicing or replacing fuse and be sure to replace with same fuse size and type.
• ALWAYS secure xture using a safety chain. NEVER carry the xture by its cord. Use its carrying handles.
• DO NOT operate at ambient temperatures higher than 104°F (40°C).
• In the event of a serious operating problem, stop using the unit immediately. NEVER try to repair the unit by yourself. Repairs carried out by unskilled people can lead to damage or malfunction. Please contact the nearest authorized tech­nical assistance center. Always use the same type spare parts.
• NEVER connect the device to a dimmer pack.
• Make sure the power cord is never crimped or damaged.
• Never disconnect the power cord by pulling or tugging on the cord.
• Avoid direct eye exposure to the light source while it is on.
Caution! There are no user serviceable parts inside the unit. Do not open the housing or attempt any repairs yourself. In the unlikely event your unit may require service, please contact Blizzard Lighting at sup­port@blizzardlighting.com.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 4
2. MEET THE PUCK™ Q12+ FLAT LED PAR FIXTURE
MAIN FEATURES
• Superior RGBAW Color Mixing via 12 x 10-wa quad-color LED’s (4 x 2.5W = 10W, 6 each RGBA & RGBW)
• Variable electronic strobe
• Variable electronic dimmer (0 – 100%)
• User selectable 3 (color macros), 5 (Red/Green/Blue/Amber/White dimming) or 12 DMX channels
• Built-in chase macros & sound acve via DMX
• Full RGBAW color mixing plus 31 built-in colors in Standalone, Master/Slave and DMX modes.
• Linkable with all other Blizzard Lighng Puck™ Flat LED PAR Cans in standalone/ Master/Slave modes
• Built-in automated programs via master/slave
• Built-in sound acvated programs via master/slave
• Easy to use LED control panel
• Running hours display
• Rugged all-metal case with dual mounng yokes
• IEC power in and daisy chain connecons to connect addional units (MAX 4 UNITS PER CHAIN)
• Able to directly power the wiCICLE® wireless system via DMX
• Power and DMX connecons and LED control panel are all in places which means you can truly use The Puck Q12+ in ANY posion, including at on the oor!
• Two-piece mounng yoke allows exibility in posioning
DMX Quick Reference (12-Channel Mode)
Channel What It Does
1 Dimmer
2 Strobe (0-15 off, 16-255 strobe slow <-> fast)
3 Red Intensity
4 Green Intensity
5 Blue Intensity
6 Amber Intensity
7 White Intensity
8 Color Snap
9 Snap Speed (0-15 off, 16-255 Snap Slow <--> Fast)
10 Color Fade
11 Fade Speed (0-15 off, 16-255 Snap Slow <--> Fast)
12 Sound Active (0-127 off, 128-255 Sound Active)
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 5
DMX Quick Reference (3-Channel Mode)
Channel What It Does
1 Dimmer (0-15 off, 16-255 Dim <--> Bright) 2 Strobe (0-15 off, 16-255 strobe slow <-> fast)
Color Select
Value Red Green Blue Amber White
001-004 ON 005-008 ON 009-012 ON 013-016 ON 017-020 ON 021-024 ON ON 025-028 ON ON
029-031 ON ON 032-035 ON ON
036-039 ON ON 040-043 ON ON 044-047 ON ON 048-051 ON ON 052-055 ON ON
3
056-059 ON ON 060-062 ON ON ON 063-066 ON ON ON 067-070 ON ON ON 071-074 ON ON ON 075-078 ON ON ON 079-082 ON ON ON 083-086 ON ON ON 087-090 ON ON ON 091-093 ON ON ON 094-097 ON ON ON 098-101 ON ON ON ON 102-105 ON ON ON ON 106-109 ON ON ON ON 110-113 ON ON ON ON
114-117 ON ON ON ON
118-120 ON ON ON ON ON 121-255 Chase (Slow <--> Fast)
DMX Quick Reference (5-Channel Mode)
Channel What It Does
1 Red Intensity
2 Green Intensity
3 Blue Intensity
4 Amber Intensity
5 White Intensity
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 6
Figure 1: The Puck™ Q12+ Pin-Up Picture
Quad-Color LED’s
Figure 2: The Rear Connections
Ridiculously
thin!
Dual
Mounting Yokes
DMX In DMX Out
LED Control Panel
Microphone
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 7
AC Power In/Out
3. SETUP
Fuse Replacement
With a at head screwdriver, wedge the fuse holder out of its housing. Remove the damaged fuse from its holder and replace with exact same type fuse. Insert the fuse holder back in its place and reconnect power.
Connecting A Bunch of Puck™ Q12+ Flat LED PAR Cans
You will need a serial data link to run light shows using a DMX­512 controller or to run shows on two or more xtures set to sync in master/slave operating mode. The combined number of channels required by all the xtures on a serial data link determines the number of xtures the data link can support.
Fixtures on a serial data link must be daisy chained in one single line. Also, connecting more than 32 x­tures on one serial data link without the use of a DMX optically-isolated splitter may result in deterioration of the digital DMX signal. The maximum recommended cable-run distance is 500 meters (1640 ft). The maximum recommended number of xtures on a serial data link is 32 xtures.
Data/DMX Cabling
To link xtures together you’ll need data cables. You should use data-grade cables that can carry a high quality signal and are less prone to electromagnetic interference.
For instance, Belden© 9841 meets the specications for EIA RS-485 applications. Standard microphone cables will “probably” be OK, but note that they cannot transmit DMX data as reliably over long distances. In any event, the cable should have the following characteristics:
2-conductor twisted pair plus a shield Maximum capacitance between conductors – 30 pF/ft. Maximum capacitance between conductor & shield – 55 pF/ft. Maximum resistance of 20 ohms / 1000 ft. Nominal impedance 100 – 140 ohms
USING THIS FIXTURE WITH THE wiCICLE® WIRELESS DMX SYSTEM
In addition to the unbridled thrill you already received the rst time you plugged in your xture, you’ll be delighted to know that This xture also works seamlessly with our wiCICLE® Wireless DMX system, without additional power.
• ONLY xtures bearing this logo are certied for use with the wiCICLE® without external power.
• Unauthorized modication and/or using the wiCICLE® with unapproved xtures may cause damage to the wiCICLE® or xture. UNDER NO CIRCUMSTANCES IS BLIZZARD LIGHTING RESPONSIBLE FOR ANY DAMAGE FROM SUCH OPERATION.
• Fixtures bearing the above logo MUST only use cable and connectors which separate chassis/case ground from cable shielding. Cabling with the shield connected to the connec­tor’s case/chassis may cause malfunction and damage to the wiCICLE® or xture.
• wiCICLE® transmitters have additional power requirements and therefore cannot be powered directly from the xture. You will need to utilize the supplied AC/DC adaptor to drive wiCICLE® transmitters in your system.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 8
Each wiCICLE® acts as both a transmitter and a receiver, depending on whether a DMX source is applied to the integral XLR connector. This is an extremely powerful feature of the system, however, it also requires 1 piece of due dilligence, and that is the removal of extraneous DMX signals from your lighting rig BEFORE proceeding.
SO: BEFORE DOING ANYTHING ELSE, YOU SHOULD DISABLE ANY BUILT-IN PRO­GRAMS IN THE FIXTURES YOU WISH TO CONNECT AND/OR SET THEM AS SLAVES PRIOR TO RETURNING THEM TO DMX MODE (IF APPLICABLE). Most xtures contain a built-in automatic, sound active or custom program which is designed to operate with the xture NOT connected to a DMX chain.
Some of these programs will automatically run unless the xture is set to slave mode. These xtures typically sense DMX automatically and switch to DMX mode upon receiving DMX signal (our Pucks do that!)
If you plug a wiCICLE® “receiver” into an autosensing xture set as a “master, “chances are good that the wiCICLE® “receiver” will begin transmitting the master program. Most times, this is undesirable, and taking the two seconds to switch these programs off will solve a lot of ails.
Got that done? Good! Then let’s proceed!
1. Plug the wiCICLE® Receiver into the “DMX IN” connector of the xture and verify it is receiving power (the STATUS LED should illuminate.)
2. Connect the AC/DC adaptor to the the wiCICLE® Transmitter and verify it is receiving power (the STATUS LED should illuminate.)
3. Press the RECESSED SELECTOR BUTTON on the Transmitter to select the operating channel group. (The system will store this setting for future use)
The 7-Color Status LED will change color to indicate the current channel group:
· GROUP 1: RED
· GROUP 2: GREEN
· GROUP 3: YELLOW
· GROUP 4: BLUE
· GROUP 5: VIOLET
WE HAD THIS SPACE, SO WE FIGURED WE’D DRAW YOU A PICTURE:
· GROUP 6: CYAN
· GROUP 7: WHITE
Antenna Housing & 1/2-wave Antenna
Antenna ferrule & articulation joint
NOTE: “GROUP”
number also
corresponds to the
“GROUP” setting on
our LightCaster
Stainless Steel Housing
Recessed Selector Button Status LED
wireless DMX
Transceiver.
3-Pin XLR Connector (Male on transmitter, Female on receiver model)
4. Follow the same procedure on the Receiver to select the channel group.
5. Once both the transmitter and receiver(s) are both set to the same channel group, connect the transmitter to the DMX controller or the DMX out of a xture on your DMX chain.
6. Once a DMX signal is provided to the transmitter, the status LED will blink RED slowly until communication is established with the receiver. The status LED on the receiver(s) will ash GREEN slowly until communication is established.
7. Once the clearest channel is auto-selected, the status LEDs will blink quickly on both the transmitter and receiver. NOTE: The color of the LED DURING operation does not indicate channel group, instead it indicates whether the unit is transmitting or receiving.
That’s It!
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 9
4. OPERATING ADJUSTMENTS
NOTE: After making any change, the unit will return to the correct mode in about 10 seconds.
DMX Mode
Allows the unit to be controlled by any universal DMX controller.
1.) The default mode for the xture is DMX, which appears as Addr on the LED
Readout. Use the <ENTER> button then the <UP> and <DOWN> buttons to
choose a channel between 1 and 512. Press <ENTER> again to conrm.
2.) To change between 3 and 6 channel DMX mode, select ChNd, then press <ENTER>. Select either 3Ch, 5Ch or 12Ch, then press <ENTER> again
to conrm.
Master/Slave Mode (Auto/Sound Active/Color Preset/Custom):
1.) Use standard DMX cables to daisy chain your units together via the DMX con­nector on the rear of the units.
2.) Choose a unit to function as the Master. Select MAST. The master unit must be the rst unit. Finally, chain the units together using DMX cable.
Master SLNd then NASt to conrm.
3.) Select slave function by using the <UP>/<DOWN> keys to reach SLAV in the Master/Auto menu on the slave units, and they will react in the same as the Master.
Slave SLNd then SLAu to conrm. NOTE: When a unit is set to slave and no master is connected, Stby will
appear on the LED display.
4.) On the master xture, use the <UP>/<DOWN> keys to reach SHND, which allows you to select the Master/Slave mode.
Sound active SoUn then <ENTER> to conrm. Auto mode CoLo then Auto, then <ENTER> to conrm. Color preset CoLo then CoL 1 - CoL 31, <ENTER> Color strobe StCo then 0-255 (Slowest <-.-> Fastest)
then CoL 1 - CoL 31, <ENTER>
To set a custom color in Master/Slave / Standalone Mode:
Using this function, you can select any color by adjusting the Red, Green, Blue, Amber and White values from 0-255. You may also adjust the color balance of the xture.
Please note that modifying the values in this step will affect ALL modes, therefore we recommend resetting all levels to their highest value (255) after using this mode.
1.) Select NAnu from the control panel, then hit <ENTER>.
2.) Choose rEd, GrEE, bLuE, ANbE or Uhit, then hit <ENTER> to
conrm.
3.) Using the <UP>/<DOWN> keys, select the color you wish to display by varying Red/Green/Blue intensity between 0 and 255, then hit <ENTER> to conrm each color choice.
4.) Select Color preset mode as instructed above, then select CoL 15. then <ENTER> to conrm.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 10
To Show the Fixture Running Hours:
1.) Select FhrS from the control panel, then hit <ENTER> to conrm.
Menu Conventions
Addr = “ADDR,” DMX Address Set/Adjust ChNd = “CHMD,” Channel Mode Adjust 3/5/12 Ch = “3 Ch,” 3/5/12-Channel DMX Mode SLNd = “SLMD,” Slave Mode Adjust NASt = “MAST,” Master, set the unit to Master Mode. SLAv = “SLAV” Slave, set the unit to Slave Mode. StbY = “STBY,” Standby, unit is in Slave with no Master Fixture. SHNd SouN = “SOUN,” Sound Active Mode. CoLo = “COLO,” Color Preset Mode.
Co XX = “CO 1 - CO31," Color Preset X.
AUto = “AUTO,” Auto (Color Snap) Mode. FAdE = “FADE,” Color Fade Mode.
SP X = “SP 1 - SP 8,” Fade Speed 1-8 (Fast <-> Slow)
StCo = “STCO,” Color Strobe Mode.
Co XX = “CO 1 - CO31,” Color Preset X.
NANu = “MANU,” Manual Color / White Point Adjustment Mode. REd = “RED," Adjust Red Intensity from 0 to 255. GrEE = “GREE,” Adjust Green Intensity from 0 to 255. bLuE = “BLUE,” Adjust Blue Intensity from 0 to 255. ANbE = “AMBE,” Adjust Amber Intensity from 0 to 255. UhIt = “WHIT,” Adjust White Intensity from 0 to 255.
FhrS = “FHRS,” Displays Fixture Running Hours tESt = “TEST," Test Mode.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 11
Quick Tips & Tricks:
Problem: The Puck LED readout says “StbY,” (Standby), no output.”
Solution: The Puck is in Slave mode with no master xture connected.
Press <MENU>, select “SLNd,” hit <ENTER>, select “NASt” by pressing up or down, hit <ENTER> to conrm. The unit will reset after approximately 10 seconds.
Problem: The Puck is only displaying certain colors (an entire color group of LEDs is dimly lit or entirely off.)
Solution: The manual color adjustments have been set at levels less than the full intensity for each color.
Press <MENU>, select “MANu,” and ensure that all of the color settings (rEd, GrEE,
bLuE, ANbE or WHIt) are set to 255. This is the maximum value and the xture
should be left in this mode unless setting a custom standalone color (See page 9. Should the problem persist, please contact technical support.
Problem: The fade you’ve selected is too fast/too slow.
Solution: Press <MENU>, select “SHNd,” hit <ENTER>, select “FAdE,” hit <ENTER>,
and select the speed by selecting “SP 1 - SP 8,”. 1 is the fastest, 8 is the slowest.
Troubleshooting
Symptom Solution
Fixture Auto-Shut Off
Check the fan in the xture. If it is stopped or moving slower than normal, the unit may have shut itself off due to high heat. This is to protect the xture from overheating. Clear the fan of obstructions, or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also ensure that
No Light Output Check to ensure xture is operating under correct mode, IE sound
Chase Speed Too Fast/Slow
No Power Check fuse, AC cord and circuit for malfunction.
Slow Movement Verify that 220V/110V switch is in the correct position, if applicable.
No Response to Audio
Fixture Not Responding / Responding Er­raticly
the 220V/110V switch is in the correct position, if applicable.
active/auto/DMX/Etc., if applicable. Contact service for more infor­mation.
Check to ensure proper setup of speed adjustment.
Also check that speed channels are set appropriately.
Verify that the xture is in “Sound Active” mode. Adjust Audio Sensitivity, If Applicable.
Make sure all connectors are seated properly and securely. Use Only DMX Cables. Install a Terminator. Check all cables for defects. Reset xture(s).
If your problem isn’t listed, or if problems persist,
please contact support: support@blizzardlighting.com.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 12
5. APPENDIX
A Quick Lesson On DMX
DMX (aka DMX-512) was created in 1986 by the United States Institute for Theatre Technology (USITT) as a standardized method for connecting lighting consoles to lighting dimmer modules. It was revised in 1990 and again in 2000 to allow more exibility. The Entertainment Services and Technology Association (ESTA) has since assumed control over the DMX512 standard. It has also been approved and recognized for ANSI standard clas­sication.
DMX covers (and is an abbreviation for) Digital MultipleXed signals. It is the most common communications standard used by lighting and related stage equipment.
DMX provides up to 512 control “channels” per data link. Each of these channels was origi­nally intended to control lamp dimmer levels. You can think of it as 512 faders on a lighting console, connected to 512 light bulbs. Each slider’s position is sent over the data link as an 8-bit number having a value between 0 and 255. The value 0 corresponds to the light bulb being completely off while 255 corresponds to the light bulb being fully on.
DMX data is transmitted at 250,000 bits per second using the RS-485 transmission stan­dard over two wires. As with microphone cables, a grounded cable shield is used to prevent interference with other signals.
There are ve pins on a DMX connector: a wire for ground (cable shield), two wires for “Primary” communication which goes from a DMX source to a DMX receiver, and two wires for a “Secondary” communication which goes from a DMX receiver back to a DMX source. Generally, the “Secondary” channel is not used so data ows only from sources to receiv­ers. Hence, most of us are most familiar with DMX-512 as being employer over typical 3-pin “mic cables,” although this does not conform to the dened standard.
DMX is connected using a daisy-chain conguration where the source connects to the input of the rst device, the output of the rst device connects to the input of the next device, and so on. The standard allows for up to 32 devices on a single DMX link.
Each receiving device typically has a means for setting the “starting channel number” that it will respond to. For example, if two 6-channel xtures are used, the rst xture might be set to start at channel 1 so it would respond to DMX channels 1 through 6, and the next xture would be set to start at channel 7 so it would respond to channels 7 through 12.
The greatest strength of the DMX communications protocol is that it is very simple and robust. It involves transmitting a reset condition (indicating the start of a new “packet”), a start code, and up to 512 bytes of data. Data packets are transmitted continuously. As soon as one packet is nished, another can begin with no delay if desired (usually another follows within 1 ms). If nothing is changing (i.e. no lamp levels change) the same data will be sent out over and over again. This is a great feature of DMX -- if for some reason the data is not interpreted the rst time around, it will be re-sent shortly.
Not all 512 channels need to be output per packet, and in fact, it is very uncommon to nd all 512 used. The fewer channels are used, the higher the “refresh” rate. It is possible to get DMX refreshes at around 1000 times per second if only 24 channels are being trans­mitted. If all 512 channels are being transmitted, the refresh rate is around 44 times per second.
In summary, since its design and evolution in the 1980’s DMX has become the standard for lighting control. It is exible, robust, and scalable, and its ability to control everything from dimmer packs to moving lights to foggers to lasers makes it an indispensible tool for any lighting designer or lighting performer.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 13
Keeping Your Puck Q12+ As Good As New
The xture you’ve received is a rugged, tough piece of pro lighting equip­ment, and as long as you take care of it, it will take care of you. That said, like anything, you’ll need to take care of it if you want it to operate as designed. You should absolutely keep the xture clean, especially if you are using it in an environment with a lot of dust, fog, haze, wild animals, wild teenagers or spilled drinks.
Cleaning the optics routinely with a suitable glass cleaner will greatly improve the quality of light output. Keeping the fans free of dust and debris will keep the xture running cool and prevent damage from overheating.
In transit, keep the xtures in cases. You wouldn’t throw a prized guitar, drumset, or other piece of expensive gear into a gear trailer without a case, and similarly, you shouldn’t even think about doing it with your shiny new light xtures.
Common sense and taking care of your xtures will be the single biggest thing you can do to keep them running at peak performance and let you worry about designing a great light show, putting on a great concert, or maximizing your cli­ent’s satistfaction and “wow factor.” That’s what it’s all about, after all!
Returns (Gasp!)
We’ve taken a lot of precautions to make sure you never even have to worry about sending a defective unit back, or sending a unit in for service. But, like any complex piece of equipment designed and built by humans, once in a while, something doesn’t go as planned. If you nd yourself with a xture that isn’t behaving like a good little xture should, you’ll need to obtain a Return Authori­zation (RA).
Don’t worry, this is easy. Just send an email to support@blizzardlighting.com, and we’ll issue you an RA. Then, you’ll need to send the unit to us using a trackable, pre-paid freight method. We suggest using USPS Priority or UPS. Make sure you carefully pack the xture for transit, and whenever possible, use the original box & packing for shipping.
When returning your xture for service, be sure to include the following:
1.) Your contact information (Name, Address, Phone Number, Email address).
2.) The RA# issued to you
3.) A brief description of the problem/symptoms.
We will, at our discretion, repair or replace the xture. Please remember that any shipping damage which occurs in transit to us is the customer’s responsibil­ity, so pack it well!
Shipping Issues
Damage incurred in shipping is the responsibility of the shipper, and must be reported to the carrier immediately upon receipt of the items. Claims must be made within seven (7) days of receipt.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 14
Tech Specs!
Weight & Dimensions
Length 8.25 inches (210 mm)
Width 3.75 inches (95.25 mm)
Height 7.5 inches (190 mm)
Weight 5.2 lbs (2.4 kg)
Power
Operating Voltage Auto-ranging 100 V ~ 240 V 50/60 Hz
Fuse 3A 250V
Power & Current 120 V, 60 Hz; 96 W, 1.27 A (operating), 1.30 A (inrush)
Light Source
LED 12 x 10W LEDs, 60,000 hrs (6 each RGBA, RGBW)
Optical
Beam Angle 25 degrees
Luminous Intensity 1 Meter 2 Meter
Thermal
Max. Operating Temp. 104 degrees F (40 degrees C) ambient
Control
Protocol USITT DMX-512
DMX Channels 3/5/12 (User Selectable)
Input 3-pin XLR Male
Output 3-pin XLR Female
Other Operating Modes
Military Callsign
Tango-Papa-Quebec-One-Two-Alpha (Q12+A) or Tango-Papa-Quebec-One-Two-Whiskey (Q12+W)
Warranty
230 V, 50 Hz; 96 W, 0.42 A (operating), 0.43 A (inrush)
29 degree eld
ALL 17,500 Lux 4,430 Lux
RGBW 15,800 Lux 4,210 Lux
RGBA 13,200 Lux 3,600 Lux
Red 4,020 Lux 1,090 Lux
Green 4,060 Lux 1,100 Lux
Blue 5,210 Lux 1,350 Lux
Amber 1,820 Lux 520 Lux
White 4,160 Lux 950 Lux
Standalone, Master/Slave, Sound Active, Color Preset, Standalone color mixing
2-year limited warranty, does not cover malfunction caused by damage to LED’s.
The Puck™ Q12+ Manual Rev. A Copyright (c) 2012 Blizzard Lighting, LLC
Page 15
Enjoy your product!
Our sincerest thanks for your purchase!
--The team @ Blizzard Lighting
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