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Self-Contained Ice Maker User Manual for Installation and Maintenance
Commercial Ice Maker
User Manual for Installation
and Maintenance
BIM40 BIM90
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Table of Contents
Important Information .........................................................................................................................
Warning and safety instruction ...........................................................................................................
General ..............................................................................................................................................
Installation ..........................................................................................................................................
Location for Installation ................................................................................................................
Schematic Diagram of Installation ...............................................................................................
Installation Steps .........................................................................................................................
Startup and Operation .................................................................................................................
Operation Instruction ..........................................................................................................................
Instruction of Control Panel ................................................................................................................
Maintenance ......................................................................................................................................
Service Call ........................................................................................................................................
Common Faults and Troubleshooting ................................................................................................
Warranty ............................................................................................................................................
Note: please keep this manual in a place accessible to users at any time
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Important Information
Please pay attention to the following warning
labels on the ice maker
The label indicates a hazardous voltage.
There is a risk of electric shock.
The label indicates a hazardous voltage.
There is a risk of electric shock.
The label indicates rotating components
inside. There is a risk of serious mechanical
injury.
The label indicates a flammable foaming
agent “Cyclopentane” used. There is a risk of
fire.
The label indicates a flammable refrigerant
“R290” used. There is a risk of fire.
Warning: The ice making water inlet of
ice maker can only be connected to drinking
water. Groundwater or other non-drinking
water sources cannot be used.
Instruction of symbols in this Manual
Alert sign: indicating the item requiring
particular attention.
Warning sign: special attention is required,
and operation is prohibited.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Warning and safety instruction
This product cannot be used in outdoor
environment.
This ice machine is not intended for
use by children, and those with physical
weakness, slow response, or mental
disorders.
The installation, repair or maintenance of
this ice machine must be carried out by
professional and qualified personnel, or
electric shock, fire, personal injury may
cause from incorrect operation.
After the ice machine is delivered, please
keep the machine still upright for more
than 4 hours, to have the lubricant be
fully precipitated before startup,
otherwise the compressor may be
damaged.
When the power cord of the ice maker is
damaged, in order to avoid electric shock,
fire or personal injury, it must be replaced
by the manufacturer or professional and
qualified personnel.
The water pipe assembly in the
accessory box of the ice maker must be
used. In order to ensure food safety, the
water pipe assembly removed from the
old machine should not be used.
When handling, keep the cabinet upright,
with the inclination not exceeding 45
degrees. Do not invert the machine or lay
it horizontally.
This ice machine should not be placed in
wet or easily splashed area.
The grounding of this ice machine cannot
be connected to gas pipe, water pipe,
telephone line or lightning rods, etc.
There are rotating components in this ice
machine. Do not insert slim objects into
ventilation or exhaust ports, or serious
mechanical injury may occur.
Do not store volatile or flammable
substances in this ice machine, or it may
result in explosion or fire.
Do not store any sundries or freeze any
food in the storage bin. Keep the ice
scoop clean.
The ice machine must be placed on the
floor sufficient to supports its weight.
Insufficient base may cause the
equipment fall over and cause injury.
There should be sufficient ventilation
space around the ice machine. Keep
good ventilation.
Only the power supply specified on the
machine nameplate can be used with this
ice machine.
This ice machine cannot be connected to
hot water.
Socket for this ice maker must be reliably
grounded and with leakage protection.
The ice machine must be disconnected
from power before manual cleaning,
repairing and maintenance.
Before cleaning, repairing and
maintenance, the remaining ice in the ice
bin should be removed from the ice
machine to avoid contamination to ice.
Do not splash water directly onto the
surface of the ice machine during the
cleaning process; otherwise, it may
cause short circuit, leakage or other
faults.
Flammable foaming agent is used during
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Self-Contained Ice Maker User Manual for Installation and Maintenance
the foaming process. The ice maker
should be disposed of and recycled by
qualified personnel and institutions.
The ice machine should be properly
managed to ensure that children will not
play with the machine.
When the ice machine malfunctions, turn off
the power and contact professional personnel
for repairing.
For the ice maker with
flammable refrigerant R290:
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. MUST BE
ENOUGH VENTILATION SPACE
AROUND THE ICE MAKER TO KEEP
THE VENTILATION SMOOTH.
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. DO NOT USE
MECHANICAL DEVICES TO DEFROST
REFRIGERATOR. DO NOT PUNCTURE
REFRIGERANT TUBING.
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. TO BE
REPAIRED ONLY BY TRAINED
SERVICE PERSONNEL. DO NOT
PUNCTURE REFRIGERANT TUBING.
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED.DO NOT USE
ANY ELECTRICAL APPLIANCES IN THE
ICE STORAGE BIN OF THE ICE
MAKER.
CAUTION – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. CONSULT
REPAIR MANUAL/OWNER'S GUIDE
BEFORE ATTEMPTING TO SERVICE
THIS PRODUCT. ALL SAFETY
PRECAUTIONS MUST BE FOLLOWED.
CAUTION – RISK OF FIRE OR
EXPLOSION. DISPOSE OF PROPERLY
IN ACCORDANCE WITH FEDERAL OR
LOCAL REGULATIONS. FLAMMABLE
REFRIGERANT USED.
CAUTION – RISK OF FIRE OR
EXPLOSION DUE TO PUNCTURE OF
REFRIGERANT TUBING; FOLLOW
HANDLING INSTRUCTIONS
CAREFULLY. FLAMMABLE
REFRIGERANT USED.
General
The ice machine is fully automatic. With
proper installation and connection to potable
soft water and power source, the ice making
will start properly. When the ice cubes fill up
the storage bin, the machine will automatically
stop. The ice machine is generally used in the
following and similar occasions:
The kitchen area of a store, office or other
workplace.
Farm, hotel, car hotel and restaurant.
Catering and similar non-retail occasions.
This ice machine is not intended for use at
home.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Installation
Location for Installation
The ice machine should be installed in a proper location meeting the following conditions:
Indoor, not more than 2,000 meters above sea level.
Ambient temperature: 12-32°C.
Power supply: the rated voltage ±6%
Water source: potable water, 0.13MPa to 0.55MPa.
water temperature: 5-35°C.
The ice machine should be kept away from heat &
extreme cold sources, should avoid direct sunlight.
Schematic Diagram of Installation
There should be sufficient ventilation
space around the ice machine and
keep good ventilation.
The ice machine must be placed on a
floor sufficient to support its weight.
Socket for the ice maker must be
reliably grounded and with leakage
protection.
Proper floor drainage must be
provided near the installation location
of the ice machine.
Power cord
Connect to the water inlet
supply tap
Water filter must be
fitted inline.
Drain connection must incorporate an
air gap with no contact with the main
drain connection to prevent Ice
contamination in the storage bin.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Installation Steps
1. Check if the ice machine is in good
condition and the accessories are complete;
check the machine model and the machine
nameplate.
2. Open the bin door and remove the
packaging tape from the ice thickness sensor
and the flap. They are used to avoid possible
damage during transportation only.
3. Clean the ice storage bin and the food area
inside with a sponge soaked in warm water
and soda. Then wash and dry it with potable
water.
4. Place the ice machine in the operation area;
ensure that the machine is placed on a
leveled floor. So as to ensure the water flows
evenly on the evaporator.
5. The compressor chamber is located below
the front of ice bin. The compressor and
condenser are installed in it. It requires good
ventilation. Therefore, the front and rear of the
ice maker must have ventilation space of
more than 20-30 cm.
6. The bottom of the ice machine is equipped
with adjustable legs for level adjustment and
floor cleaning.
7. Connect the machine's inlet water filter and
water pipe referring to the schematic diagram
of installation; if the installation site is already
equipped with a drinking water system, the
water filter may not be installed.
Note: the filter flow direction should
be correctly installed as per the direction
marker on the filter head cover or the filter
body.
Note: The water filter will need
replacing periodically. Generally, it needs
to be replaced every month to every 3 to 6
months.
8. Connect the machine to the water supply
using the 3/4" inlet pipe supplied with the
machine. It is recommended to install a water
valve (not supplied with this machine) on the
water supply line.
9. Connect the drainpipe to the drain
connection. In order to meet a good draining,
it is recommended that the drainpipe should
have a difference of level more than 3cm per
meter; and confirm that the drainpipe is not
blocked. It is recommended that the drainpipe
be connected to an open drainage port.
10. Any joint in the drainpipe must not be
higher than the machine drainage port; any
joint in the drainpipe cannot be higher than
the previous joint.
11. Confirm the power requirements stated in
the machine nameplate; ensure that the
power supply meets the requirements.
12. A circuit breaker or switch with leakage
protector and reliably grounding is required.
13. Turn off the switch on the power line and
connect the machine to the power source.
Startup and Operation
1. Before you start up the machine, please
check and confirm:
That the packaging tape inside the ice
machine has been removed.
The accessories or items in the ice bin
have been taken out.
The ice machine has been adjusted to a
leveled state and drainage correctly
connected.
The water pipe has been connected and
the water valve is open and there is no
leakage.
The plug has been connected to the
power supply and the power switch is off.
The ambient temperature, water
temperature, and pressure of the water
supply meet the above requirements.
2. Start up: turn on the power switch. After
power-on, the machine begins to make ice
automatically.
3. For normal operation, please confirm:
✓ There is water in the water trough and no
overflow occurs.
✓ The pump is working properly, and water
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Self-Contained Ice Maker User Manual for Installation and Maintenance
is flowing evenly on the evaporator.
✓ The compressor is running normally, the
temperature of the evaporator and the ice
making water is gradually decreasing.
✓ The fan is running normally, and there is
stable air flow in the inlet and outlet of the
ice machine.
✓ The ice machine has no abnormal noise.
✓ The ice machine has no abnormal
vibration.
✓ It takes about 10 to 20 minutes to make
one batch ice, depending on the ambient
temperature and the temperature of the
water. The higher the temperature is, the
longer the ice making will take.
✓ Ice cube can be properly defrosted from
the machine.
Operation Instruction
Startup: after proper installation, connect
the water source and turn on the power
supply, the machine will start working.
Please confirm that the machine is
operating normally when you turn it on for
the first time.
Note: In case of thunderstorm or not
in use for a long time, please disconnect
the power and water source!
Self-check: with power on for the first
time, the ice maker will do self-check and
pump out remaining water.
Preparing: after the ice machine is
energized, the inlet valve opens, and the
inlet water will flow in until it reaches the
set level; then the ice maker will do
defrosting one time.
Ice making: after pre-cooling for 30
seconds, the water pump starts, the water
flows through the evaporator smoothly
and evenly, the ice cubes are gradually
formed in the ice cube tray.
Ice Harvest: after the ice making process,
the water pump is turned off, the
defrosting valve is turned on, and after
the hot gas enters into the evaporator for
about 1-2 minutes, the ice cubes slide
from the evaporator into the storage bin.
Warning: Do not put your hand into the
ice storage bin during the ice-falling
process to prevent the ice from hitting
your hand!
Shutdown: The ice maker will stop
working when you click the “on/off” button
on the panel during running process.
Bin full stop: in the running state, with
the storage bin filled to a certain height,
the ice sliding board cannot be rebounded
or reset because of the block of the
freshly produced ice cubes, the ice maker
will stop in 30 seconds.
Repeat ice-making: when the ice cubes
on the ice sliding board are taken away,
the ice maker will back to ice making
process in a few seconds.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Instruction of Control Panel
1. LED Display:
Self-check： Display “ini” code.
Preparing： Counting seconds positively.
Ice making: Counting seconds positively
prior the water reaching 0 degree C.
Counting seconds down to 0 s after.
Ice Harvest: Counting seconds positively.
Clean: Display “CLE” during cleaning and
sterilizing;Display “rin” during rinsing.
2. LED Lamps: Lights on during the related
process.
3. Ice cube thickness adjustment: During the
ice making process, if you are not
satisfied with the ice thickness, press the
Ice cube “–” button for 3 seconds, then
click the button “+” or “-” on the panel to
adjust the thickness of ice cube.
Note: By clicking the “+” or “-“ button
one time, the ice making time is extended
or shortened by 1.5 minutes.
4. Cleaning: During the normal operation,
hold the cleaning button for 3 seconds to
enter the cleaning process. During the
entire cleaning process, cleaning agents
and disinfectants need to be put into the
water trough. When the clean process is
finished, the ice maker will go to ice
making process.
5. Switch: When the device is powered, click
the “Switch” button to switch OFF/ON the
device.
6. Voice function (only for machines with
voice function): The machine with voice
announcement prompts will provide voice
prompts for related operations.
7. Please open and close the storage bin
door gently. Do not slam the door. After
taken the ice cubes, please close the
door.
8. If the ice maker is not in use for a long
time, it should be energized and run for 2
to 4 hours every 2 months.
Other special protection - shutdown
If the ice machine has not detected ice
cube falling off in three cycles, it will shut
down for safety protection. The ice maker
needs to be checked.
The ice machine detects that the ambient
temperature is too high and will stop for
safety protection.
If the water-cooled ice machine detects
an abnormity in water supply, it will stop
for safety protection.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
The fault code and its comments are
displayed as follows:
Code
Comments
Machine action
E01
Sliding board fails
Protective shutdown
E03
Overtime of ice
making
Protective shutdown
E04
High temperature
Protective shutdown
E05
Water shortage
Protective shutdown
E06
High pressure
Protective shutdown
E07
Condensation
sensor open
circuit
Not stop
Error LED light on
every 5s
E08
Condensation
sensor short
circuit
Not stop
Error LED light on
every 5s
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Maintenance
Note: Maintenance must be done by a
qualified professional personal.
Warning: Before maintenance or
manual clean, be sure to cut off the water
source and power supply.
Exterior cleaning
Frequently clean the environment around
the ice machine to keep it clean. Do not
block the vents.
The outer enclosure should be cleaned with
a mild detergent and then wiped clean. If
necessary, use commercial stainless-steel
cleaners and polishes.
Note: Stainless steel may rust without
proper maintenance. Dry up any spillages.
Do not use harsh sanitizing sprays or
cleansers.
Inlet water filter
The filter element should be inspected
regularly. It is recommended to replace filter
element every 3 to 6 months.
Interior cleaning
The inside of the ice storage bin should be
cleaned regularly with mild detergent /
sanitizer.
Note: Check and confirm the water
pressure lower than the maximum allowed
pressure. Do not flush the part above the
water pump or the evaporator directly for
water protection.
Condenser
For the air-cooled ice maker, the condenser
should be checked / cleaned every three
weeks. Use a soft brush or a vacuum cleaner
with a brush to brush it up and down along the
fin direction, to avoid damage to the fins and
further affecting the cooling effect.
The condenser filter should be cleaned
every 2 weeks.
Note: Be careful when doing the
condenser cleaning as the edges of the
fins are sharp.
Water pipe
In order to ensure food safety, the water pipe
of the ice machine should be cleaned
regularly.
Wintering
Turn off the water and power supply, drain
the residual water from the water trough,
inlet pipe and drainpipe.
The maintenance of the ice machine is
not covered by the manufacturer's
warranty!
Clean Function
Note: Please empty the bin of ice in
advance.
Note: Please clean and sterilizing the
bin and do complete rinsing.
Note: Please clean and sterilizing the
ice sliding board, water distribution pipe,
reservoir, water supply pipe, then do
complete rinsing.
Turn on the ice maker; push “clean”
button for 3 seconds, the ice maker will
get into clean process. Wait until the
water in process finished the led display
flash “Clean” slowly; then drain the water
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Self-Contained Ice Maker User Manual for Installation and Maintenance
from the water trough.
Put in proper amount of clean solution
manually followed by the clean and
sterilizing process instruction. Push the
“clean” button again, the ice maker will do
auto clean for about 15 minutes. Please
do spray cleaning to the evaporator at the
mean time to insure a complete clean.
When finished, the led display flash
“Clean” slowly again.
Drain the water from the water trough.
Put in proper amount of sterilizing solution
manually followed by the clean and
sterilizing process instruction. Push the
“clean” button again, the ice maker will do
auto sterilizing for about 15 minutes.
Please do spray sterilizing to the
evaporator at the mean time to insure a
complete sterilizing. When finished, the
ice maker will get into rinsing process; the
process will take about 25 minutes.
The ice maker will get back to do ice
making as soon as the clean process end.
Please throw away the next 5 batches ice
in case of cleaner remained.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Service Call
If the ice machine works abnormally, please
confirm below before making a service call:
1. Check the water supply
✓ whether there is water in the water trough;
✓ whether the water pressure for the ice
machine is 0.13MPa to 0.55MPa; the
water temperature is 5-35 °C;
✓ whether the water valve is open;
✓ whether there is no water leakage;
2. Check the power
✓ whether the indicator on the display panel
is ON;
✓ whether the panel display does not
display the OFF standby state;
✓ If the LED on the display panel is not ON,
check whether the plug and socket are
normal, and whether the power supply
switch is ON.
✓ Check ambient temp is between 12°C and
32°C and condenser filter is clean
3. Check nameplate and series number
✓ Check the nameplate located on the side
or back of the ice machine and record the
model and series number of the ice
machine.
Note: If the machine fails due to the user’s faults, such as no supply of water, electricity
or environmental factors, rather than the fault of the ice maker, the door-to-door service will
be charged.
Common Faults and Troubleshooting
Fault
Potential cause
Troubleshooting
Not working
Indicator is OFF
Power switch not turned on
Plug is loose
Turn on the power switch
Check plug and socket
Shutdown every 3
minutes after startup;
the display shows E04
high temperature
The display shows E06
high pressure
protection
The ambient temperature is
too high
Condenser is dirty and
blocked
High pressure switch wires
fallen off
Fan does not start
Normal working temperature range of
12-32 °C
Clean the condenser
Check and correct high pressure
switch wires
Check and correct the fan
Ice defrosts abnormal
Ambient temperature too low
Defrost valve does not start
normally
Ice thickness too thin or too
thick
Normal working temperature range of
12-32 °C
Check and correct the defrosting valve
Check and correct ice thickness
setting
Poor transparency of
ice cubes; ice cubes too
thin or incomplete
Ice thickness too thin
Water pressure too low
Water temperature too high
Inlet water valve does not
work
Inlet water valve is dirty and
Check and correct ice thickness
setting
Check that the water supply pressure
is 0.13MPa to 0.55MPa
Water temperature of 5-35 °C
Check and correct the inlet water
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Self-Contained Ice Maker User Manual for Installation and Maintenance
blocked
Water leaking
Inlet water filter has not been
replaced for a long time
valve
Check whether water leaks and
correct
Check and correct the inlet water filter
Too slow in ice making
The condenser or air filter is
dirty
High ambient temperature
Poor ventilation
Water temperature is too high
Clean the condenser and filter screen
Normal working temperature range of
12-32 °C
Check the environment around the ice
machine
Check the water supply temperature
of 5-35 °C
Too much noise
The ice machine is not placed
in a leveled foundation, or the
ice maker is not leveled.
Level the ice machine
Warranty
The following circumstances are not covered by the warranty:
Normal cleaning or maintenance.
Unauthorized modification of the ice machine or use of non-native parts.
Damage caused by improper power supply, water supply and drainage.
Damage caused by installing, cleaning, or maintaining of the ice machine not in accordance
with the instructions of this manual.
Artificial damage
Note: Warranty service should be provided by an agent or repair organization approved
by the manufacture.
Note: this Manual is subject to any technical change without further notice. Please refer to the
nameplate on the product for exact information.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Disposal:
EU regulations require products to be disposed of by specialist companies who remove or
recycle products, including electronic, metal and plastic components Consult your local waste
collection authority regarding disposal of your appliance. Local authorities are not obliged to
dispose of commercial equipment but may be able to offer advice on how to dispose of the
equipment locally. All packaging materials should be disposed of in an environmentally friendly
way. The cardboard may be used as
scrap paper. The protective foil and the foam cushions are CFC-free. Do not allow children to play with the
packaging and destroy plastic bags safely.
Environmental protection:
Discarded electric appliances are recyclable and should not be discarded in the domestic waste!
Please actively support us in conserving resources and protecting the environment by returning
this appliance to the collection centres (if available).
Compliance
Parts have undergone strict product testing in order to comply with regulatory standards and specification
set by international, independent, and federal authorities. Products have been approved to carry the
following symbol:
Pentland Wholesale Ltd. Unit17 Walker Park Industrial Estate Walker Rd., Blackburn, BB1 2QE.
TEL: 01254614444 www.pentlandwholesale.co.uk
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