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a CarCharging Company
Level 2
Residential Charging System
Owner’s Manual
Simply Smart.
Page 2
Rev #
Changes Made
2.0
Revised cover art, updated screen images, and added new settings information
2.1
Updated warnings and insert model conversion information
2.2
Updated for Blink Network, LLC.
2014 by Blink Network, LLC. All rights reserved.
No part of the contents of this document may be reproduced or transmitted in any form or by any means
without the express written permission of Blink Network, LLC (“Blink”). The contents of this document have
been verified by the manufacturer to be consistent with the described components; however, inconsistencies
sometimes occur. Such inconsistencies should be brought to the attention of an Blink representative.
Changes to this manual may be made at any time without notice.
Disclaimer of Consequential Damages
Blink is not responsible for the use or application by any person of the materials in this manual. Blink is not
responsible for damages, either direct or consequential, arising out of or relating to the use or application of
these materials.
®
Blink, Blink Network, and the logo are registered trademarks of Blink Network, LLC.
ANSI® is a registered trademark of the American National Standards Institute.
IEC® is a registered trademark of the International Electrotechnical Commission.
IEEE™ is a trademark of the Institute of Electrical and Electronics Engineers, Inc.
SAE J1772™ is a trademark of SAE International®.
Blink Network, LLC
a CarCharging Company
435 S 3rd Ave.
Phoenix, AZ 85003
Tel: +1 (602) 716-9576
Fax: +1 (602) 256-2606
http://www.carcharging.com
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Contents
IMPORTANT SAFETY INSTRUCTIONS .............................................................................. 1
Federal Communications Commission (FCC) Statements and Notices ......................... 3
Welcome to Blink ................................................................................................................ 4
Blink features ................................................................................................................................ 4
A closer look at… ......................................................................................................................... 5
Your Blink connector ................................................................................................................. 5
Your Blink touch screen ............................................................................................................ 5
More Blink features ....................................................................................................................... 6
Internal energy meter ................................................................................................................ 6
Flexible communications ........................................................................................................... 6
Safety ....................................................................................................................................... 6
Even more from your Blink ........................................................................................................ 6
The Blink Network ........................................................................................................................ 7
The Blink Portal ........................................................................................................................ 7
Setting up the Blink Charger .............................................................................................. 8
Calibrate the Blink touch screen ................................................................................................... 8
Start the setup process ................................................................................................................. 9
Step 1 — Network Setup ............................................................................................................ 10
A. Select your home network type ........................................................................................... 11
B. Enter your password ........................................................................................................... 12
C. Set up the IP ...................................................................................................................... 13
D. Set up an HTTP Proxy........................................................................................................ 14
E. Set up Wi-Fi manually ........................................................................................................ 16
Step 2 — Time and Date Setup .................................................................................................. 17
A. Set the time, date, time zone, and Daylight Savings ........................................................... 17
Step 3 — Electricity Rate Setup .................................................................................................. 18
A. Set up a single-rate plan ..................................................................................................... 19
B. Set up a multiple-rate plan .................................................................................................. 20
Step 4 — Schedule Charging Times ........................................................................................... 23
A. Schedule the desired charging times ................................................................ .................. 23
B. Enter the desired charging times ........................................................................................ 24
Step 5 — Creating a PIN (optional) ............................................................................................ 26
Using the Blink Charger ................................................................................................... 27
When your vehicle is unplugged ................................................................................................. 27
When your vehicle is plugged in ................................................................................................. 27
Vehicle is waiting to charge ..................................................................................................... 28
Vehicle is charging .................................................................................................................. 28
Charging cancelled ................................................................................................................. 29
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Rescheduling a charge ............................................................................................................29
Charging delayed or interrupted ..................................................................................................30
View your charging history ..........................................................................................................31
Change your Blink Charger Settings .............................................................................. 32
Enter your Blink PIN ....................................................................................................................33
Change your location ..................................................................................................................34
Change your charge schedule .....................................................................................................34
Change your electricity billing rates .............................................................................................35
Change the date and time settings ..............................................................................................35
Change your Blink PIN ................................................................................................................36
Update your network setup ..........................................................................................................36
Test your network connection ......................................................................................................37
View information about your Blink charging system .....................................................................37
Adjust your display view ..............................................................................................................38
View information about the Blink intranet .....................................................................................38
Creating a new intranet password ...............................................................................................39
Using the intranet ............................................................................................................. 40
Charge Schedule.........................................................................................................................43
kWh Rate(s) ................................................................................................................................43
Device Info ..................................................................................................................................44
Date & Time ................................................................................................................................44
Upload Firmware .........................................................................................................................45
Change Device PIN .....................................................................................................................46
Change Intranet Password ..........................................................................................................46
Get help with using your Blink ........................................................................................ 47
Power issues ..................................................................................................................... 48
Power outages ............................................................................................................................48
Self-test fault ...........................................................................................................................50
Critical error .............................................................................................................................50
Blink updates .................................................................................................................... 51
Advanced Settings ........................................................................................................... 52
Set Output Current – Authorized Personnel Only ........................................................................52
USER MAINTENANCE INSTRUCTIONS .......................................................................... 55
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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Before using the Blink Electric Vehicle Supply Equipment (EVSE), hereafter called “charger” or
“charging system”, read all of these instructions, as well as the WARNING and CAUTION markings
in this document, on the charger, and on your vehicle.
Legend
WARNING: Used when there is a risk of personal injury
WARNING: RISK OF ELECTRIC SHOCK – Used when there is a risk of electric shock
WARNING: RISK OF FIRE – Used when there is a risk of fire
CAUTION: Used when there is a risk of damage to the equipment
WARNING: RISK OF ELECTRIC SHOCK
Basic precautions should always be followed when using electrical products, including the
following:
a. Read all the instructions before using this product.
b. This device should be supervised when used around children.
c. Do not put fingers into the electric vehicle connector.
d. Do not use this product if the flexible power cord or EV cable is frayed, has broken
insulation, or any other signs of damage.
e. Do not use this product if the enclosure or the EV connector is broken, cracked, open, or
show any other indications of damage.
f. MODELS WE-30C GROUNDING INSTRUCTIONS: (Cord-connected models) This
product must be grounded. If it should malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. This
product is equipped with a cord having an equipment grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
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g. WARNING: RISK OF ELECTRIC SHOCK
Improper connection of the equipment-grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether
the product is properly grounded. Do not modify the plug provided with the product – if it
will not fit the outlet, have a proper outlet installed by a qualified electrician.
h. MODEL WE-30K GROUNDING INSTRUCTIONS: (Permanently connected models)
This product must be connected to a grounded, metal, permanent wiring system; or an
equipment-grounding conductor must be run with the circuit conductors and connected
to the equipment grounding terminal or lead on the product.
WARNING: RISK OF ELECTRIC SHOCK
Do not touch live electrical parts.
Verify that the system is properly installed and grounded according to its installation
manual and national, state, and local codes.
Incorrect connections may cause electric shock
Disconnect input power before installing or servicing the equipment.
WARNING: Models WE-30C– Indoor use only
Cord-connected models of this equipment are intended for indoor use only. These models
can be converted for permanent connection for outdoor use. See the Level 2 Wall Mount
Installation Manual for details.
WARNING: No user-serviceable parts inside
If any component part is found to be damaged and/or in need of service, have all such
service performed by a certified electrical contractor or qualified Blink charger service
facility.
CAUTION: This Blink EVSE’s factory default current setting is 30 amps. If the device is
connected to a lower current setting, a qualified Blink technician or licensed contractor must
adjust the device settings and reset the unit before use.
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Federal Communications Commission
(FCC) Statements and Notices
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with these instructions,
may cause harmful interference to radio communications. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
3. Changes or modifications not expressly approved by the manufacturer could void the user’s
authority to operate the equipment.
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Welcome to Blink
Touch screen
Full access at your fingertips:
Start and stop charging
Schedule future charging
View charging history
Protect with your unique PIN
Cord
Flexible in freezing temperatures
Durable for years of use
Cord reel
Keeps your cord off the ground, clean and tidy:
Wraps it up – just like a garden hose
Holds the connector firmly in the holster – just lift
up the connector to remove it.
Protects the connector from the weather
Connector
Locks in place in the vehicle inlet to prevent
accidental disconnection
Safe in wet or dry use
No power unless locked in place – grounded pole
is first to make contact, last to break contact
Designed for over 10,000 charging cycles
Meets US standards – SAE J1772™
Charger enclosure
Durable housing that is sun- and heat-resistant
Blink features
The Blink charging system makes your day-to-day vehicle charging experience convenient and cost
effective. Its software is intuitive and user-friendly, making this system easy to set up and easy to use.
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A closer look at…
Every time you firmly plug the Blink
connector into your car’s inlet, you can
hear it “click” as it locks into place. To
unlock it, just press this button. It also
sits firmly in the connector holster on the
Blink cord reel, to keep it from falling on
the ground.
Go ahead and touch it! It’s just like
clicking a computer mouse. Touch
Stats to see your charging history,
Settings to change how and when
your Blink does things, , Help when
you’re stuck, and Main to get back
here. Or you can Reschedule
Charge or Start Charging Now.
This icon shows whether your Blink unit is connected
to the Internet via your home network:
Green signal – Wi-Fi network connected
Black signal – Wi-Fi network not connected
Green arrows – LAN connected
Black arrows – LAN not connected
Green signal – CDMA connected
Your Blink connector
Your Blink touch screen
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More Blink features
Internal energy meter
Blink has a built-in energy meter, so some local utilities may not require the installation of a second
meter.
Monitors energy usage and demand
Provides certified energy and metered demand response, so it can support electric utility electric
vehicle billing when certified to ANSI C12.20 and IEC standards (if supported by your local
electric utility)
Supports energy usage data evaluation
Flexible communications
Blink has many ways to connect to the Internet:
Ethernet Local Area Network (LAN)
IEEE 802.11b/g (Wi-Fi)
Cellular Modem (applicable models)
Safety
Blink safety features:
Certified to UL 2594 – Electric Vehicle Supply Equipment
Will not dispense power unless the connector is properly latched in the vehicle’s inlet – with an
audible click
Communicates with your vehicle when the Blink connector is plugged into the vehicle inlet, so
the vehicle will not drive until the connector is unplugged
Turns off the charging power if the Blink connector or cable is subjected to excessive strain
Contains a charge circuit interrupting device (CCID) and a ground monitoring circuit
Meets all National Electric Code and UL requirements related to electric vehicle charging
systems
Even more from your Blink
Restarts automatically after a power outage
Provides adjustable output current to support electric utility demand response requests, where
available (and with your permission)
Complies with the Americans with Disabilities Act (ADA), and can be installed in a variety of
configurations to meet your needs
Prevents energy theft with an optional tamper-evident seal, similar to the seal on your utility
meter. Your Blink charging system installer will install this seal
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The Blink Network
The Blink Network supports the entire Blink family, including your home unit, public chargers, and DC
Fast Chargers, where available. With its two-way Internet communications and dedicated network
operations center, the Blink Network is designed to both grow and change to meet the needs of electric
vehicle and plug-in hybrid electric vehicle owners.
The Blink Network includes:
The Blink Portal, providing friendly, near real-time access to the Blink Network.
Automatic firmware updates, so your Blink charging station can be updated when new
capabilities and functionality become available
24x7 Contact Center with live customer support
Secure, high-availability infrastructure and software technologies that ensure that your
information is always safe from others and available to you
The powerful features available to your Blink charging system can be accessed through the Blink
Network. To see the Blink Network membership options, please visit www.Blinknetwork.com.
The Blink Portal
The Blink Portal presents all the information you need in one place. With your customizable Blink
Dashboard, you can quickly view and interact with the Blink Network to access dynamic information any
time from your mobile phone or over the Internet.
Blink Portal features include:
Customizable Blink Dashboard with an easy-to-use interface – choose the Blink Gauges
you want to see every time you log in, such as how much energy you saved or how much
your vehicle reduced your CO2 output. Gauges will be expanded based on user input.
Advanced map technology to find public charging stations and see their status, plan a trip,
and more. Need a charging station near your destination? Simply search by address or zip
code.
Personalization – lets you store favorite view points and makes suggestions based on your
usage.
Management tools that let you update your Blink system’s charging schedule and set up
event notification via email or text message, such as sending an alert when charging stops.
Security features such as a unique user name, password, and challenge questions.
RFID InCard account management, so you can use public charging stations.
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Setting up the Blink Charger
Calibrate the Blink touch screen
The first time you start up the Blink charger, the touch screen needs to be calibrated, much like the
screen on a personal digital assistant. This process is very simple – and Blink will walk you through it!
A small plus sign (+) will appear in one corner. Touch the plus sign. Repeat this step four times as
the plus sign moves around the screen, first to each corner then to the center of the screen.
A circle () will appear in one corner. Touch the circle. Repeat this step three times as the circle
moves to each corner.
A Calibration Complete message will appear in the center of the screen. Touch this message to
continue.
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Start the setup process
Touch Configure
Your Device to start
the Setup process.
Touch Settings to change your
Blink’s settings later.
Once the Blink touch screen has been calibrated, the Welcome screen appears.
tip You can set up your Blink charging system later if you want, or skip any step in the Setup
process. Change your Blink unit’s settings any time, by touching Settings on the Main screen.
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Step 1 — Network Setup
One of the most important features of your new Blink charging system is its ability to communicate over
a network. This enables subscribers to access many powerful features via the Blink Network, and with
your permission, may allow your local utility company to communicate directly with your charging
system. It also enables remote updates of your charging system’s software and firmware.
Your charging system is equipped to communicate over the Internet in two ways:
Wi-Fi – If your home has a Wi-Fi network, your charging system can connect to it via Wi-Fi. The
Network Setup screen may show your Wi-Fi network automatically, in which case you can just
touch Configure next to your network’s name. If you do not see your Wi-Fi network because it
is set to “not broadcast” or “hidden SSID”, touch Manually Connect to Wi-Fi.
(If your Wi-Fi network is not displayed, it may be out of range of your Blink charging system.)
Local Area Network (LAN) – If your home has an Internet connection, but not a Wi-Fi network,
your charging system can connect to the Internet via an Ethernet connection. An Ethernet cable
connects your charging system directly to the LAN. The Ethernet port on your Blink charger is
the center port on the bottom of the charger assembly, and is covered with a black, plastic cap.
Simply pull back the cap and plug in the cable.
CAUTION: The Ethernet port delivered with your Blink charging system is intended for indoor
use only (such as in a garage). Contact the Blink Call Center or a qualified Blink installer for
information on the additional requirements for a safe outdoor Ethernet connection.
Notes:
Before you can set up the network for your Blink charging system, your home must already
have an Internet connection, with either (a) a Wi-Fi network or (b) an available Ethernet port on
a modem or router and an Ethernet cable that reaches from that port to the charging system.
We recommend that you obtain the Wi-Fi network setup information for your home network
before you start, such as the SSID and password.
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Step 1 (continued)
If you do not see your network, touch
either:
Manually connect to Wi-Fi.
See section E, Set up Wi-Fi manually.
or
Connect over LAN instead of Wi-Fi.
See section B, Enter your password.
If you see your
Wi-Fi network,
touch Configure
next to its name to
set up the
connection.
See section B,
Enter your
If this No Wi-Fi Networks Detected message
appears, the charging system currently cannot
connect to a wireless network.
Confirm that your wireless network is
operating properly; if not, correct the problem,
touch Rescan, then touch Configure to the
right of the network name when it appears.
If your wireless network is set to “not
broadcast” or “hidden SSID”, touch Manually
Connect to Wi-Fi. See section E, Set up Wi-
Fi manually.
If neither of these solutions work, your
wireless network is probably out of range. To
solve this, you can move your wireless router
closer or add a wireless repeater to your
network.
A. Select your home network type
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Step 1 (continued)
Touch the icon to toggle
between lowercase and
uppercase letters.
Touch the icon to switch to
numbers and selected symbols,
and the icon to switch back to
letters.
Touch the icon to view
additional symbols.
B. Enter your password
If the network you selected has been secured with a password, the keypad screen appears. This onscreen keyboard works much like the keypad on a cell phone, in that the main keypad shows only
lowercase letters, and you toggle to other keypad screens for uppercase letters, numbers, or symbols.
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Step 1 (continued)
Do you have a
standard setup? If so,
just touch Save.
or
Touch Static to specify
an IP address for your
home network. Go to
below.
Touch IP Address then
use the numeric keypad on the
left to enter the address.
Touch and enter the address for the Subnet
Mask, Router, and DNS for your network.
Touch Save to
finish IP setup. Go to D.
C. Set up the IP
Most users do not need to change the settings shown on the IP Setup screen. The typical installation
simply allows DHCP to assign the IP address and associated settings; in this case, all you need to do
for this screen is touch Save.
If you are an advanced user familiar with network setup, you may choose to specify a static IP address
and associated settings. In this case, follow the steps shown below.
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Step 1 (continued)
If you chose MANUAL, touch
and enter the Server address (e.g.,
user:password@myproxy.com) and
Port Number.
Once you finish
entering HTTP Proxy
settings, touch Save to
complete setup and connect
To set up an HTTP Proxy:
Touch AUTO to enter the server address and let the
system assign the port.
Touch MANUAL to enter the server address and port.
If you chose AUTO, touch
PAC and enter the PAC URL.
D. Set up an HTTP Proxy
Very few networks require you to set up an HTTP Proxy; this is an advanced option. In those rare
cases that this is necessary, it is generally sufficient to select AUTO, which allows you to enter the URL
and lets the system assign a port. To manually assign both the URL and port, choose MANUAL.
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Step 1 (continued)
Touch Continue
to proceed to Step 2.
If the Network Test fails:
Touch Skip to resolve
the issue later.
Touch Restart Setup to
check and correct the
network settings.
Touch Retry Test to try
again.
If you cannot resolve the
problem yourself, please
contact Blink support.
tip If a network
test fails, touch the
name of the test to
go directly to the
setup step for that
setting and correct
Once Network Setup is complete, your Blink charging system automatically performs a network test,
confirming that all of the settings are correct.
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Step 1 (continued)
Use the keypad to
type the name of your
home network.
Touch Next.
Touch Next to
continue. Go to section
B, Enter your password.
Touch the arrows to
scroll to your Wi-Fi
network’s security type.
The options are OPEN,
WEP, and WPA*.
E. Set up Wi-Fi manually
If you selected Manually connect to Wi-Fi, a keypad screen appears. Follow the steps below.
Note: Check your Wi-Fi router’s documentation to determine your network’s security type.
* Note: If your Wi-Fi network has WPA2 encryption, select WPA.
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Step 2 — Time and Date Setup
To use the automatic feature, touch ON and
skip to , or
To turn off the automatic time/date feature and
set the time and date yourself, touch OFF.
Use the green
arrows to scroll to the
current hour then touch
Select or touch the
minutes. Continue these
steps to enter the
minutes, AM or PM,
month, day, and year.
Touch these arrows to
scroll to your local Time
Zone, for example,
US/Pacific.
Touch ON to have the
time change for Daylight
Savings automatically.
Touch Next to
continue.
A. Set the time, date, time zone, and Daylight Savings
You can choose to either set the time and date on your Blink charging system yourself, or allow the
Blink system to set it automatically.
Note: If you use the automatic function (turned on by default), you will not be able to change the
date and time fields unless you turn the automatic function off.
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Step 3 — Electricity Rate Setup
Touch:
Single Rate Plan if
your utility bill shows
one flat billing rate
per kWh used. Go to
section A, Set up a
single-rate plan.
Multiple Rate Plan if
your utility bill shows
two or more billing
rates per kWh,
depending on the
Time of Use. Go to
section B, Set up a
multiple-rate plan.
Entering your electric company’s billing rates for energy use into your Blink charging system helps you
coordinate your vehicle charging times with the least expensive billing rates. It also enables your Blink
to estimate the cost of each charging session and provide additional information based on that figure.
Most utilities provide two types of rate plan:
Single-rate plan: Energy costs are the same at all times and are billed at one flat rate
Multiple-rate plan: Energy costs vary by time of day, weekday/weekend, and/or season
Electricity is billed by the kilowatt-hour (kWh); you will enter the cost for one kWh for each rate you
enter in your Blink charging system.
tip Before you start this step, we recommend that you get the most recent copy of your electric
bill, which should list each billing rate available to you at your residence. Contact your electric company
for more information.
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A. Set up a single-rate plan
Using the arrows, enter
the rate your utility charges for
one kWh, e.g., $0.06163. Start
with the first digit (the dollars
place), which is usually zero
(0), then touch Select or the
next digit. Continue until you
have entered every digit.
Touch Next and
proceed to Step 4.
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Step 3 (continued)
Use the green arrows to
enter the standard (off-peak)
rate your utility charges for
one kWh. Starting with the
first digit (the dollars place),
scroll to the correct amount
(usually 0), then touch Select
or the next digit. Continue
until you have entered every
digit.
Next, touch the
arrows and Select to
enter the start and stop
times for the Standard/
Off-Peak rate then touch
Next.
Touch Next.
B. Set up a multiple-rate plan
For a multiple-rate plan, you will need to enter at least two billing rates for your electricity:
Standard or Off-Peak Rate – this is the lower rate; you will enter this first
Peak Rate – higher rate, charged at those times when electricity demand is highest
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Step 3 (continued)
Touch the arrows and
Select to enter the date
range when this rate is in
effect then touch Next.
Touch the green arrows to
choose whether this rate
applies on WEEK DAYS or
WEEK ENDS then touch Next.
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Step 3 (continued)
Touch YES to enter
another billing rate, or NO to
finish entering rates. If you
chose YES, repeat
through of this section.
Note that for multiple-rate
plans, you must enter at least
two rates. (You may choose
to do this later, however.)
Review the rates you
entered.
Touch DELETE to
remove a rate. (You
cannot delete the
Standard Rate.)
Touch EDIT to change a
rate.
To enter a new rate,
touch ADD ANOTHER then
repeat through of this
section.
When you are finished
entering rates, touch Next.
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Step 4 — Schedule Charging Times
Choose whether to create a
charging schedule:
Touch I would like to create a
charging schedule; go to section
B to continue.
or
Touch Always charge
immediately when I plug in;
proceed to Step 5.
A. Schedule the desired charging times
Your Blink allows you to create a charging schedule for when you want to charge your vehicle. We
recommend a charging schedule if you have a multiple-rate plan, so that you can take advantage of
lower electricity rates without having to remember to plug in your car at the right time. For example, if
you typically come home from work at 6:00, but your utility has a discount rate that starts at 9:00pm,
scheduling a 9:00pm charge start time on weekdays allows you to simply plug in your vehicle when you
get home then forget about it. Your Blink charging system will wait until 9:00 to start charging – saving
you money. You can schedule multiple time slots, too – for example, after work on weekdays and
during the early morning hours on weekends.
Note: If your vehicle can also save a charging schedule, make sure that the schedule in your
Blink does not conflict with the vehicle’s schedule. Only enter a schedule in your vehicle or your Blink –
not both. Consult your vehicle owner’s manual to see if the vehicle’s scheduler is required to be used
instead of the charger’s scheduler.
You can also choose to have charging start immediately when the connector is plugged into your
vehicle. This works well when you have a single-rate electricity billing plan, where there is no cost
advantage if you delay charging.
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Step 4 (continued)
Use the green arrows to
enter the times to start and end
each charging session, touching
Select or the next field until you
have finished entering the
times.
Touch the arrows to
select WEEK DAYS or
WEEK ENDS for this time
slot.
Touch Next.
Touch Next to view all
scheduled entries and/or
add another entry.
B. Enter the desired charging times
Enter time slots for when you want your Blink charging system to be available for charging.
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Step 4 (continued)
Touch DELETE to
remove an entry.
Touch EDIT to make
changes to an entry.
Touch ADD ANOTHER to
enter another charge time,
then repeat through on
the previous page.
If there are more than four
entries, touch the green
arrow to view more.
When you have finished the
charge schedule, touch Next
to proceed to Step 5.
The final Charging Schedule Setup screen lists all of the entries in your current charge schedule.
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Step 5 — Creating a PIN (optional)
To create a PIN, use the
keypad to enter the desired
4-digit number.
Touch X to backspace, if
necessary.
tip If you do not
want to create a PIN,
touch Skip to exit the
Setup process.
After you enter your PIN, touch
Continue, then enter your PIN again
to confirm it.
Touch Continue again to exit
the Setup process and begin using
your Blink charging system.
You do not have to create a Personal Identification Number (PIN) to operate the Blink charging system.
However, we recommend that you create a PIN because it protects your Blink system’s settings, such
as the charge schedule or billing rates, from unauthorized changes.
We strongly recommend creating a PIN if small children will be in your home or if your Blink charging
system is in an easily accessible location, such as a carport.
Note: The PIN only protects the Blink system’s settings from being altered. The PIN does not
prevent unwanted charge sessions from occurring.
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Using the Blink Charger
If your vehicle is unplugged, the
Main screen displays this message
until you plug in your vehicle for
charging.
If you set up a charging
schedule, Blink displays the
next charge’s start time.
The Main screen tells you at a glance about the status of your Blink charging system, including whether
it is plugged in, whether it is charging, and how soon charging will begin. The right side of the Main
screen tells you about your most recent charging session, such as how much of the charge occurred
during off-peak billing hours and the estimated cost of the charging session.
When your vehicle is unplugged
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When your vehicle is plugged in
tip At any time, you can
touch either Start Charging
Now or to Reschedule
Charge. This won’t change
your normal charge schedule
– it is a one-time event.
Once charging begins, you can
touch Stop Charging and
disconnect the vehicle for use,
if necessary.
Vehicle is waiting to charge
If your vehicle is plugged in, you have a charge schedule set up in your Blink charging system, and
charging has not started yet, the following screen appears.
Vehicle is charging
Note: The Total Elapsed Time indicates the cumulative time that the vehicle has been plugged
into your Blink unit. To determine whether your vehicle has a full charge, check its onboard charge
status.
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Charging cancelled
When you cancel a
charge (by touching
Stop Charging or
unplugging your
vehicle), you can choose
to Start Charging Now,
Resume Schedule, or
Reschedule Charge for
this session only.
(Rescheduling does not
affect the future charge
schedule.)
To reschedule a charge,
touch the green arrows
and Select to enter the
start time and date for
your vehicle’s next
charge. When you are
done, touch Save
Changes.
The following screen appears when you cancel a charging session while it is in progress by touching
Stop Charging. Your options are to restart the session where you left off (Start Charging Now or
Resume Schedule) or to schedule this charge to happen at a later time (Reschedule Charge).
Rescheduling a charge only affects the current charging session – it does not affect your normal
charging schedule.
Rescheduling a charge
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Charging delayed or interrupted
This screen indicates
that your Blink
charging system was
waiting to start a
scheduled charge.
In some areas, an electric company may delay or interrupt charging, generally due to high demand for
electricity. This can happen if you give your utility permission to balance their electrical load via
“demand response” functions.
Both of these screens indicate when charging will resume.
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View your charging history
Touch Stats to view information
about your Blink charging
sessions during the current and
previous month.
Touch Previous Month to display
last month’s information.
Touch Current Month to return to
this month’s information.
Your Blink charging system tracks every charging session, and can provide you with detailed
information about the current month’s and the previous month’s usage, including estimated costs, how
often and how long you charged your vehicle, estimated CO2 you saved with your vehicle and Blink
charging system, and more.
Note: You must enter your electric company’s billing rates at your residence in order for Blink to
calculate Charging Cost, Cost Per Charge, Price Per kWh, or % Off-Peak.
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Change your Blink Charger Settings
Touch Settings to see a
menu of Blink options.
Touch an option on the Settings
menu to change settings or to view the
Blink Device Information.
Once your Blink setup is complete, all changes are made from the Settings menu.
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Enter your Blink PIN
An asterisk ( * ) appears
to show where to enter
each digit of your PIN.
This error message
appears when you enter
an incorrect PIN.
Touch the X backspace
and reenter your PIN.
If you forget your PIN, touch
and hold the X for at least five
seconds. When the Create a
PIN screen appears, enter a
new PIN and touch Continue,
or press Skip to continue
without a PIN.
If you created a PIN during setup, your Blink will prompt you to enter it each time you try to change one
of the saved settings, including the charge schedule, billing rates, time and date, and network setup.
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Change your location
Select the appropriate
location from the listing
and touch Save.
Touch the Location option on the Settings menu to display the available locations.
Change your charge schedule
Touch the Charge Schedule option on the Settings menu to display the following screen. This update
process is identical to the original setup process. See Step 4 for more information.
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Change your electricity billing rates
Touch the kWh Rate(s) option on the Settings menu to display the following screen. This update
process is identical to the original setup process. See Step 3 for more information.
Change the date and time settings
Touch the Date & Time option on the Settings menu to display the following screen. This update
process is identical to the original setup process. See Step 2 for more information.
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Change your Blink PIN
If you did not enter a
PIN during setup: Use
the keypad to enter a
4-digit PIN, touch
Continue, re-enter
your PIN, then touch
Continue again.
If you need to delete
your PIN:
Touch Skip. At that
point you will be able
to create a new PIN if
you want.
Touch the Change PIN option on the Settings menu to display the following screen.
Update your network setup
Touch the Network Setup option on the Settings menu to display the following screen. This update
process is identical to the original setup process. See Step 1 for more information.
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Test your network connection
Touch the Network Test option on the Settings menu to display the following screen.
View information about your Blink charging system
Touch the Device Info option on the Settings menu to display the following screen. This information is
helpful for troubleshooting your Blink device.
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Adjust your display view
Use the right and left
arrows to adjust the
screen-saving value
(0 seconds to Never)
Touch the arrows to adjust the
display screen’s brightness.
Touch the Display option on the Settings menu to modify the display screen’s brightness and power-
saving options.
View information about the Blink intranet
Touch the Intranet option on the Settings menu to display the following screen. This screen provides
information about connecting to the Blink intranet from your home network. The default intranet
password is “blinkadmin”.
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Creating a new intranet password
This screen appears to allow you to create a new password.
Use the standard keys. The up arrow changes the character case.
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Using the intranet
The default password is
“blinkadmin”.
If you forgot your password, touch here
and this screen displays:
Follow the screen instructions.
Your Blink unit’s communications provide system flexibility and convenience. Via the Blink Network, you
are able to get automatic uploads and access the onboard features right from the comfort of your home!
Note: Your home must already be set up for Internet connection with either a Wi-Fi network or an
available Ethernet port on a modem or router and an Ethernet cable that reaches from that port to the
charging system.
Now that you are logged in, you can perform many of the standard functions described earlier in this
manual.
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Touch Menu to view the charging
status for your Blink charging station.
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Touch Stats to view your charging history:
Select the current or previous
month’s history.
Touch Settings to set or change your Blink unit’s configuration. Or, you select the options from the
Main screen. The displayed screens are slightly different, but the operations are the same as those
performed on the initial setup of your Blink charging system.
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Charge Schedule
Select whether to set a charge schedule.
See the instructions on page 24.
Select the appropriate rate plan and enter
your electricity costs. See the instructions
on page 19.
kWh Rate(s)
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Device Info
Touch the Device Info option and this
screen is displayed with your Blink unit’s
information. This will be helpful in
troubleshooting your Blink device.
Set the time and date on your Blink charging
system or allow the Blink system to set it
automatically (default setting).
See page 17 for directions.
Date & Time
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Upload Firmware
View your system log by
touching the View System
Log button.
Select the file from the Blink
Network and touch Upload.
Screen appears when the upload
is complete.
Click Upload Firmware to upload the latest Blink software for your charging system.
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Change Device PIN
To create or change your PIN, touch
Change Device PIN. Enter a 4-digit
Personal Identification Number.
See page 26 for directions.
To create or change your intranet
password, touch Change Intranet
Password. See page 12 for
directions.
Change Intranet Password
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Get help with using your Blink
Touch Help at any time for
links to the Blink network
and further assistance.
Touch question marks to
obtain helpful information
regarding associated items.
Your Blink charging system provides on-screen help to assist you. There are two types of Blink help:
Clicking the question marks that appear on certain screens; this pops up helpful information
about that screen or screen item
Touching Help on the Main screen
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Power issues
Touch Charge Now
to return to the Main
screen and resume normal
use. Otherwise, your Blink
charging system will wait
15 minutes then will go to
the Main screen
automatically.
Power outages
Your Blink charging system is designed to handle power outages. When power resumes, your Blink
charging system automatically powers back up, then displays the calibration screen described on
page 5.
Touch the screen anywhere to begin calibration.
If the screen is not touched within the timeout period, your Blink unit skips the calibration
step, applies the last saved calibration settings, and displays the Welcome screen below.
The Welcome to Blink screen appears.
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A Power Fault Ocurred screenindicates that a power fault has occurred. Your Blink charger will
The Blink charging system
shows this screen after a
power fault has occurred.
Touch the screen to reset
the system, or unplug the
vehicle and plug it back in.
attempt to clear the power fault automatically. After 4 unsuccessful automatic reset attempts, a manual
reset is required. At any time, touch the screen to manually clear the power fault. If fault fails to clear
(unlikely), contact your Blink Contact Center service representative.
In addition to these screens, an intermittent beep indicates that a power outage has occurred. This
beep stops once the system is either manually reset or resets automatically.
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Self-test fault
Touch the screen to reset
your Blink charging system.
If you see this screen again,
please contact a Blink
service representative.
Your Blink charging system runs a self-test when a vehicle is connected to make sure its ground fault
protection is working properly. If this self-test fails, the screen below appears and an intermittent beep
indicates that a self-test fault has occurred. This beep stops once the system is either manually reset or
resets automatically. In most cases, simply touching the screen to reset the system resolves the
problem. However, if you see this screen again, please contact a Blink Contact Center service
representative.
Critical error
Most users will never see this screen. Following the screen’s instructions to turn off the power to your
Blink charging system then turn it back on usually will resolve the problem. If not, please contact a Blink
Contact Center service representative.
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Blink updates
Your Blink unit displays
this message while it is
updating its firmware, which
operates the system’s basic
functions.
This
message appears
for a few seconds
after the update
finishes, just
before your Blink
unit restarts.
This
message appears
for a few moments
after the Blink unit
restarts, then the
normal Main
screen appears.
If this message
appears, the firmware
did not update
correctly. Your Blink
unit will wait 60
seconds and try again.
If this message keeps
appearing, contact
Blink support.
Periodically your Blink charging system will download and install firmware updates automatically.
Typically this will occur after midnight, and only takes a few minutes. Your Blink charging system will
display the screens below during these updates.
Note: If your Blink charging system is shut down and restarted, it may trigger the update process.
DO NOT remove power from the unit while the firmware is being updated.
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Advanced Settings
Touch the Settings
tab.
Touch the Device Info
option.
Set Output Current – Authorized Personnel Only
Touch the Settings tab.
Touch the Device Info option.
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Touch and hold the Maximum Current title for 10 seconds to activate the systems Maintenance Mode.
Touch and hold the
Maximum Current
title for 10 seconds.
Touch the Amperage
option.
Enter the maintenance PIN. The Maintenance Mode is for qualified Blink technicians or licensed
contractors only. Contact the Blink Support Center at 1-888-998-BLINK (2546) to request the latest
maintenance PIN.
Touch the Amperage option.
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Touch the left and right arrows to configure the amperage rating for the Blink unit. Touch
Touch the right and left
arrows to raise and
lower the amperage
values to the correct
level.
Touch Save when the
correct setting is
displayed. You will be
returned to the
Maintenance menu.
Save when the correct amperage setting is displayed.
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USER MAINTENANCE INSTRUCTIONS
Your Blink charging system is designed to last for many years of use. One way you can ensure a long
and happy experience with your Blink charging system is to take good care of this equipment.
WARNING: RISK OF ELECTRIC SHOCK
Do not touch live electrical parts.
Verify that the system is properly installed and grounded according to its installation manual
and national, state, and local codes.
Incorrect connections will cause electric shock.
Disconnect input power before installing or servicing the equipment.
WARNING: No user-serviceable parts inside
If any component part is found to be damaged and/or in need of service, have all such
service performed by a certified electrical contractor or qualified Blink charger service
facility.
Keep Blink equipment clean
Regularly check for and remove foreign objects or debris on or around your Blink charging
system.
Wipe the touch screen with a damp cloth or a standard glass cleaner. If using a glass
cleaner, spray it on the cloth, not the screen itself. Do not use products containing ammonia.
Wipe clean the charger housing and cord reel with a damp cloth or a gentle cleanser. Do not
spray the equipment directly – spray your cloth or sponge.
Check cords
If operating, stop the charger and disconnect the connector from the vehicle.
Inspect the vehicle charging cord – look for nicks in the insulation or excessive rubs on the
cord.
On cord-connected chargers, check the power-input cord for nicks or damage to the
insulation and for damage to the plug terminals. Make sure the plug is fully seated.
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Check connectors
If operating, stop the charger and disconnect the connector from the vehicle.
Visually inspect the Blink connector – verify that the connector handle assembly is
undamaged, with no broken or chipped plastic parts. Verify that terminals are straight and
undamaged and that the connector fits firmly and is secure in the vehicle receptacle.
Inspect your Blink unit’s connector terminals on the charging cord – look for dark
discoloration or corrosion. Verify that the terminals are straight and undamaged. Have any
necessary repairs performed by a qualified Blink service representative.
Refer to your vehicle’s manual for inspection and maintenance information on the vehicle
inlet. We recommend that you inspect the connector receptacle and terminals in your
vehicle. If the terminals are corroded or damaged in any way, have them repaired by a
qualified vehicle service facility.
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Index
8
802.11g · 6
A
Adjusting
Display view · 39
ANSI 12.20 · 6
B
Billing rates · 18, 35
blink
intranet · 39
updates · 52
blink configuration · 43
blink Network · 7
blink screens
Device Information · 38
Help · 48
keypads · 12
Main · 27–31
Settings · 33
Stats · 32
C
Calibrate touch screen · 8
Cancel charging · 30
CDMA modem · 6
Change blink settings · 33
Change Device PIN screen · 47
Change PIN number · 34, 35, 36
Changing
Location · 35
Changing Device PIN · 47
Changing intranet password · 47
Charge schedule · 35
Charge Schedule screen · 44
Charging · 28
cancelled · 30
delayed · 31
history · 32
interrupted · 31
schedule · 23
waiting · 28
Charging history · 43
charging status · 41
Clean your blink · 56
Configure your blink · 9
Connection test · 15
Connector · 4, 5
Cord · 4
Cord reel · 4
Creating
new intranet password · 40
Critical error · 51
D
Date & Time
Setting · 45
Date & Time screen · 45
Daylight Savings Time · 17
Demand response · 6, 31
Device Info screen · 45
Device Information · 38
Display view · 39
DNS setting · 13
E
Electricity Costs
kWh Rate(s) · 44
Setting · 44
Electricity rates · 18, 35
Energy
costs · 18
meter · 5
theft · 6
usage · 6
Ethernet · 10
F
Firmware update · 52
H
Help · 48
HTTP Proxy · 14
I
Internet connection · 10, 15
intranet
Password · 40
Intranet · 39
intranet password · 40
intranet screens
Change Device PIN · 47
Change Intranet Password · 47
Date & Time · 45
Device Info · 45
Enter Your Electricity Costs · 44
Settings · 43
Stats · 43
Upload Firmware · 46
IP Setup · 13
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J
J1772 · See Connector
K
Keypads · 12
L
LAN · 10
Location · 35
M
Maintain your blink · 56
Manual Wi-Fi setup · 16
Meter · 5
Multiple-rate plan · 18, 20, 35
N
Network
Ethernet · 10
LAN · 10, 37
manual Wi-Fi setup · 16
settings · 37
setup · 10
test · 15, 37
Wi-Fi · 10, 16, 37
S
Safety
features · 6
instructions · 1
Self-test fault · 50
Set up your blink · 9
Settings menu · 33
Settings screens · 43
Charge Schedule · 44
Setup
billing rates · 18
charging schedule · 23
network · 10
PIN number · 26
Time & Date · 17
Single-rate plan · 18, 19, 35
Stats · 32
Stats screen · 43
Subnet Mask setting · 13
T
Test network connection · 15, 38
Time & Date · 17, 36
Time zone · 17
Time-of-Use rate · 18
Touch screen · 4, 5
calibrate · 8
U
O
Off-peak rate · 20
Outage · 49
P
Peak rate · 20
PIN number · 26, 34, 36
Plug · See Connector
Power outage · 6, 49
Proxy · 14
R
Reschedule charge · 30
Router setting · 13
Updates · 52
Upload Firmware screen · 46
Uploading firmware · 46
V
Ventilation · 2
View charging history · 32
Viewing
intranet information · 39
Viewing device information · 45
W
WEP · 16
Wi-Fi network · 10, 16, 37
WPA · 16
WPA2 · 16
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