Page 16 of 20 04/2013 Rev. B Operating instructions C 127 SU S
Action in case of faults
No. Display text Reset Comments and possible troubleshooting
3
AKI > 60s active Inside radar longer than 60 sec. active and door re-
mains open.
Check that no moving objects are activating the radar.
Door can be locked with
5
AKA > 60s active Outside radar longer than 60 sec. active and door re-
mains open.
Check that no moving objects are activating the radar.
Door can be locked with
6
Unlocking error X Unlocking error: it is impossible to unlock the door.
Repeat unlocking attempt after changing the BDE operating mode.
If door cannot unlock, check locking device.
9
Opening unsuccessful
(after 4 collisions)
X Door does not open or only slowly.
SIO might possibly be active or motion be mechanically
hindered (e.g. dirt in floor track). Check the interlock /
remove obstacle.
11
Faulty motor current X Possibly faulty wiring in prefabricated cables.
23
Slave control unit
defective
X Replacement by service fitter.
25
Slave connection
(CAN) to Master interrupted
X Check connection via CAN insulator.
31
EMERGENCY STOP EMERGENCY STOP key has been pressed, motor
relay de-energises
Reset by resetting the EMERGENCY STOP button.
37
Motor current X Faulty motor current, motor is overloaded. Possibly
STG or ATE defective.
38
Motor overheat X Manual control effective.
Door leaves possibly too heavy, or too much friction.
Reset by motor cooling down.
39
Overload 24V X 24 volts supply for peripheral units is overloaded. Too
many external units possibly connected or shortcircuited, check wiring.
40
Closing unsuccessful
(after 10 collisions)
X Door leaf motion be mechanically hindered (e.g. dirt in
floor track).
Check the interlock / remove obstacle.
41
Temp. sensor 1 X With motor 1: temperature sensor is faulty or motor
cable is disconnected.
43
Encoder fault X Encoder or cable is faulty or not plugged in.
Reset.
45
Motor current - time
product to high
Motor relay de-energises manual control effective.
Automatic reset by motor cooling.
46
STG defective X Control unit is defective. Includes the following individ-
ual faults: EPROM, RAM, Watchdog, Imax, ImaxT,
difference on SHE-EXT
Reset. If no success, then replace control unit.
47
SIO > 60s active X Door does not open or slides at reduced speed. Verify
safety element SIO, auto-adaptation time longer than
60s or filter screen is covered or extremely dirty. Remove obstacle in the detection range of the sensor.
50
CPU2 is defective Watchdog fault.
Load factory settings. See error 60. Replace control
unit.
51
Software version Software version of Master and Slave do not corre-
spond to each other. Software update by service fitter