Blackline GPS Loner Mobile User Manual
User Guide
Mobile Worker Safety Application
Modication: 03 11, 2013
Legal Notices
Information in this document is subject to change without notice. This document is provided “as is” and Blackline GPS Inc. (“Blackline
GPS or Blackline”) and its aliated companies and partners assume no responsibility for any typographical, technical or other inaccuracies in this document. Blackline GPS reserves the right to periodically change information that is contained in this document. However,
Blackline GPS makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you
in a timely manner or at all.
Copyright © 2012 Blackline GPS Inc. All rights reserved.
Except as expressly provided herein, no part of this manual may be reproduced, copied, transmitted, disseminated, downloaded, or
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GPS”). Blackline GPS hereby grants permission to download a single copy of this manual onto some form of electronic storage medium
to be viewed and to print one copy of this manual or any revision hereto, provided that such electronic or printed copy of this manual
must contain the complete text of this copyright notice. Further, any unauthorized commercial distribution of this manual or any revision hereto is strictly prohibited.
The Blackline GPS families of related marks, images and symbols, including Fall Detection Unit, FDU, Loner Mobile, Loner GPS, Ultimate
Sense, Protect. Share. Connect. and Blackline GPS are the exclusive properties and trademarks of Blackline GPS Inc. All other brand
names, company names, trademarks and service marks are the properties of their respective owners.
More Information and Support
Visit http://blacklinesafety.com for more information.
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Table of Contents
Safety Precautions
DANGER .................................................................................4
WARNING ................................................................................4
Getting Started
Service Activation ........................................................................5
Overview
Requirements ............................................................................5
Using Loner Mobile
Application Installation...................................................................7
Running Loner Mobile for the First Time ..................................................7
Conguration and Settings...............................................................8
Available Settings ........................................................................9
Custom Ringer Settings on BlackBerry® Smartphones ....................................10
Operating Loner Mobile
Server Connection ......................................................................13
Loner Mobile Menu .....................................................................14
2 // USER GUIDE
Alerts
Alert ....................................................................................15
Initiating an Emergency Alert............................................................16
Missed Check-in Alert ...................................................................17
Loner Mobile with Loner FDU
Loner FDU Status Screen ................................................................18
Enabling Loner FDU Functionality .......................................................19
Disabling Loner FDU Functionality.......................................................23
Remove Loner FDU .....................................................................23
Specications
Specications for Loner Mobile..........................................................24
Customer Care
Customer Care for the Loner Mobile.....................................................25
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Safety Precautions
Blackline GPS takes your safety and the safety of those around you very
seriously. It is important for you to be aware of the following precautions.
DANGER
Operation of any electrical equipment in potentially explosive atmospheres
can constitute a safety hazard.
WARNING
Road safety comes rst. Do not operate your smart phone running the Loner
Mobile application while you are driving a vehicle. Park your vehicle before
using your smart phone to interface with Loner Mobile.
4 // USER GUIDE
Getting Started
Service Activation
Your Loner™ Mobile application requires a valid license operating on a supported GPS enabled smart phone. Contact your company’s safety coordinator or Blackline GPS Customer
Care at customercare@blacklinegps.com to obtain an activation code. You will be
required to provide the BlackBerry’s phone number during the activation process.
Please see Using Loner Mobile for detailed instructions.
NOTE: Service activation requires a valid service card or,
a credit account setup with Blackline GPS .
Overview
The Blackline GPS Loner Mobile application operating on BlackBerry smartphones communicate location and safety awareness data to the Blackline GPS Loner Background
Services. This guide provides information that you will nd helpful to comfortably operate
your Loner Mobile application. The Loner Mobile application provides location and safety
incident visibility to safety monitoring personnel.
Requirements
The Loner Mobile application promotes a safe work environment for you when:
The smartphone has GPS that has been enabled;
The smartphone has been activated on a Loner Portal user account;
The smartphone has sucient battery capacity to operate;
The smartphone has sucient wireless signal level to communicate data;
The smartphone has a wireless data plan.
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Supported GPS-enabled BlackBerry Smartphones
9700, 9780, 9790, 9800, 9860, 9900
Other devices may be compatible. Contact Blackline GPS for updated list.
2G Versus 3G BlackBerry Smartphones and Service
When using 2G communication, BlackBerry smartphones are not able to simultaneously
communicate both voice calls and data calls. If a voice call is in process, the Loner Mobile
application will not be able to communicate with the Loner Background Services.
For voice calls longer than 12 minutes, this will cause the Loner Mobile application to
show as Oine within the Loner Mobile user account. Additionally, an Emergency Alert
or Missed Check-in cannot be communicated to the Loner Portal account. This is not a
limitation when using 3G communication.
6 // USER GUIDE
Using Loner Mobile
Application Installation
Installing the Loner Mobile application on your BlackBerry smartphone is done by an overthe-air download. Within the BlackBerry browser, visit the following URL:
www.blacklinesafety.com/lm/lonermobile.jad
By clicking on the current Loner Mobile download version, the application is downloaded
and installed on your BlackBerry smartphone. If the BlackBerry operating system requests
application permissions upon installation please ensure that each are set to allow.
Upon installation the Loner Mobile application will be automatically started during
each subsequent BlackBerry operating system restart, if the application was active
when the BlackBerry was powered down. If Loner Mobile was not active when the
phone was powered down, then it will not launch on a subsequent restart.
Running Loner Mobile for the First Time
Find Loner Mobile on your BlackBerry device. The icon is shown below:
Initial Setup
1. Select the English or Francais Language option when the application rst launches.
2. Agree to the End User License Agreement.
3. Enter the Activation Code.
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