User Guide
Professional-grade Covert Tracker
Modication: 01 22, 2013
Legal Notices
Information in this document is subject to change without notice. This document is provided “as is” and Blackline GPS Inc. (“Blackline
GPS or Blackline”) and its aliated companies and partners assume no responsibility for any typographical, technical or other inaccuracies in this document. Blackline GPS reserves the right to periodically change information that is contained in this document. However,
Blackline GPS makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you
in a timely manner or at all.
Copyright © 2011 Blackline GPS Inc. All rights reserved.
Except as expressly provided herein, no part of this manual may be reproduced, copied, transmitted, disseminated, downloaded, or
stored in any storage medium, for any purpose without the express prior written consent of Blackline GPS Inc. (“Blackline” or “Blackline
GPS”). Blackline GPS hereby grants permission to download a single copy of this manual onto some form of electronic storage medium
to be viewed and to print one copy of this manual or any revision hereto, provided that such electronic or printed copy of this manual
must contain the complete text of this copyright notice. Further, any unauthorized commercial distribution of this manual or any revision hereto is strictly prohibited.
The Blackline GPS families of related marks, images and symbols, including Flat Track, Ultimate Sense, Protect. Share. Connect. and
Blackline GPS are the exclusive properties and trademarks of Blackline GPS Inc. All other brands, product names, company names,
trademarks and service marks are the properties of their respective owners.
Warranty
Your Flat Track™ powered by Blackline GPS is warranted against defects in materials and workmanship for up to one year from date of
purchase. For further details regarding your Blackline GPS warranty, please refer to your Terms and Conditions of Service.
More Information and Support
Visit http://portal.blacklinegps.com/support for more information and to download a copy of the Flat Track User Guide.
FCC Notice
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation. Changes or modications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
Blackline GPS hereby declares that this product incorporating Radio and Telecommunications Terminal Equipment functionality is in
compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the original Declaration of
Conformity is available at: http://www.blacklinegps.com/ce
FCC RF Exposure Statement
This device is only authorized for use in mobile applications. At least 20 cm (8 inches) of separation between the antenna and the user’s
body must be maintained at all times. This Class B digital apparatus complies with Canadian ICES-003.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for further assistance.
1
Table of Contents
Safety Precautions
DANGER .................................................................................4
WARNING ................................................................................4
Getting Started
Activate your Device .....................................................................6
Overview
Requirements ............................................................................7
Contents.................................................................................7
Using Flat Track
Flat Track Hardware Details ...............................................................8
Charging Flat Track ......................................................................10
Turning Flat Track On....................................................................10
Turning Flat Track O....................................................................10
Green Status Light ......................................................................11
Green Battery/Charging Lights ..........................................................12
Removal Detector.......................................................................13
Installing Flat Track
Installing Flat Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2 // USER GUIDE
Alerts
Alerts ...................................................................................14
Specications
Specications for Flat Track ..............................................................15
Flat Track Care
Considerations Regarding Use and Storage of Flat Track .................................16
Customer Care
Customer Care for Flat Track.............................................................16
3
Safety Precautions
Blackline GPS takes your safety and the safety of those around you very
seriously. It is important for you to be aware of the following precautions.
DANGER
Do not attempt to recover a stolen vehicle yourself or arrange for a third
party to recover the vehicle other than your local police service. You risk
endangering yourself or others around you, and/or damage to property.
Do not place a Blackline GPS Product in or near an open ame or in the
presence of ammable gases or fumes.
Operation of any electrical equipment in potentially explosive atmospheres
can constitute a safety hazard.
WARNING
When in a hospital or other health care facility, observe the restrictions on
the use of mobile devices, such as cellular phones. Do not operate Blackline
GPS products where you are not able to operate your mobile/cellular phone.
Switch Blackline GPS Products o before boarding an aircraft and make
sure that it cannot be inadvertently turned on. The operation of wireless
appliances, including Blackline GPS Products is forbidden aboard aircraft to
prevent interference with communication systems. Failure to observe these
instructions may lead to the suspension or denial of cellular services to the
oender, legal action or both.
Road safety comes rst. Do not operate a Blackline GPS Product while you are
driving a vehicle. Park your vehicle before operating a Blackline GPS product,
or using your mobile phone to interface to the Blackline GPS service.
Electrical equipment may be hazardous if misused. Operation of this Product,
or similar Products, must always be supervised by an adult. Do not allow children access to the interior of any electrical Product and do not permit them
to handle any cables.
Do Not:
Operate Blackline GPS products outside their specied operating temperature. Consult the specications section.
4 // USER GUIDE
Do Not:
Store Blackline GPS products outside their specied storage temperature. Consult the
specications section.
Operate Blackline GPS products outside their specied humidity rating. Consult the
specications section.
Operate Blackline GPS products in direct sunlight.
Dispose of Blackline GPS products in your household trash. Seek advice from your local
electronics recycling authority. Blackline products may contain an internal lithium-ion
battery pack.
5
Getting Started
Activate your Device
1. Fully charge your Flat Track™ for at least 16 hours.
2. Set up your account while Flat Track charges by visiting:
http://portal.blacklinegps.com
3. Click Sign In or New Account to access your account.
4. Then navigate to Menu > Activate a Device.
When prompted, enter the Unit ID and Activation Code. Help can be located at
portal.blacklinegps.com/support. Please refer to the Blackline Business Portal
help pages for questions on setting up and interacting with your device.
NOTE: Service activation requires a valid credit
card and the Unit ID and Activation Code.
Overview
The Blackline GPS Flat Track provides covert GPS tracking, location awareness and system
alerting in a unique thin form design. This guide provides information that you will nd
helpful to comfortably operate your Flat Track device and get started using your Blackline
Business Portal. Flat Track contains the following internal components:
Wireless radio and antenna
High sensitivity GPS receiver
Ultimate Sense 2® GPS antenna
Large capacity 5400 mAh rechargeable battery
Tri-axis accelerometers
Removal detection sensor
Power/Status buttons and indicator lights
USB interface with use of charging clip
Integrated weather proof and dust proof case
6 // USER GUIDE
Requirements
To operate, the Flat Track requires the following:
Service activation within a Business Portal account
Sucient battery capacity to operate
Sucient wireless signal level to communicate data
Sucient GPS signal coverage to compute locations
Contents
Flat Track™ product
Charging clip
Charging cable
Wall charger
Flat Track Service Plan
Various service plan options are available depending on your feature level
requirements. Contact Blackline for more information.
7
Using Flat Track
Flat Track Hardware Details
Flat Track is rugged and purpose-built for covert tracking. Physical details are outlined below.
Physical Feature Use
Charging port Charging Flat Track
Power/status buttons Powering Flat Track and displaying Green status lights
Green status lights Indicating Flat Track status
Green battery/
charging lights
Removal detector Detecting removal from a surface
Product label Activating Flat Track – unit ID and activation code
Indicating Flat Track battery level and charging status
8 // USER GUIDE
Power/status button
Green status lights
Power/status button
Removal detector
Green battery/
charging lights
Charging port
Product label
9
Charging Flat Track
1. Plug the wall charger into an electrical outlet (some outlets are controlled by a
wall switch).
2. Insert the Micro USB Cable Plug into the corresponding Micro USB Charging
Jack on the charging clip ensuring the USB symbol on the cable faces the
at side of the charging clip
3. Slide the charging clip onto Flat Track ensuring the electrical contacts on the clip
connect with the contacts on the back of Flat Track and the alignment button
snaps into place on the front.
4. Completely charge Flat Track for 16 hours.
5. Remove the charging clip from Flat Track.
Charging status can be determined by observing the Green Battery/Charging Lights.
See the section Green Battery/Charging Lights for more detailed information.
If Flat Track is in a very low power state, it may take up to an hour of charging before
the charging state can be observed.
Turning Flat Track On
1. Press either of the two Power/Status buttons for one second to turn Flat Track on.
2. Flat Track will attempt to connect to a wireless network.
Flat Track needs to have sucient battery power to connect to the wireless network.
It takes approximately one minute for Flat Track to connect to the wireless network.
Turning Flat Track O
1. Press either of the Power/Status buttons once to wake up the Green Status Light
Stealth Mode.
2. Simultaneously press the two Power/Status buttons for two seconds to power
FlatTrack o.
Flat Track will ash all of the Green Status Lights and Green Battery/Charging Lights
while turning o during the shutdown sequence.
When Flat Track is o, you are not able to remotely turn the device on. You must
physically turn it back on when you wish to use it further.
10 // USER GUIDE
Green Status Lights
Flat Track features Green Status Lights with the following functions.
Physical Feature Use
Lights ashing Indicates Flat Track is powered and connecting to the wireless
network, or indicates Flat Track is turning o, if it is in the shutdown sequence.
Lights on Indicates Flat Track is powered and connected to the
wireless network.
Lights o Indicates Flat Track is either powered o or is powered on and
has entered the Green Status Light Stealth Mode.
Flat Track is referred to as being oine and is not connected to the Blackline Network
when the Green Status Lights are blinking or the device is powered o.
Flat Track is referred to as being online and connected to the Blackline Network when
the Green Status Lights are on continuously or is in the Green Status Light Stealth Mode.
Green Status Light Stealth Mode
Flat Track features a Green Status Light Stealth Mode that turns o the Green Status Lights
two minutes after the last Power/Status button press. This feature ensures Flat Track remains
covertly hidden and reduces power consumption.
Waking the Green Status Lights
If Flat Track is in the Green Status Light Stealth Mode, you may wake up the lights by pressing either of the Power/Status buttons.
The Green Status Lights will wake up and blink if connecting to the wireless network
(oine) or be illuminated continuously if connected to the wireless network (online).
If the Green Status Lights do not wake up, the internal battery of your Flat Track has
been depleted and needs to be charged or the removal detector is in alert.
11
Green Battery/Charging Lights
Flat Track features ve Green Battery/Charging Lights. The lights will indicate the battery
level by the total number of lights that remain on after one of the Power/Status buttons
has been pushed (see below). The lights indicate the charging state when each light slowly ashes from the bottom to the top, and persist with the number of lights on indicating
the battery level.
Physical Feature Use
Lights o Device is not charging or the lights are in Stealth Mode
1 Light on Battery between 0 – 10%
2 Lights on Battery between 20 – 40%
3 Lights on Battery between 50 – 70%
4 Lights on Battery between 80 – 90%
5 Lights on Battery at 100%
Lights ash 1 – 5 Device charging
Lights ash
simultaneously
If Flat Track has had a Removal Detector Event the Green Battery/Charging Lights will
be disabled.
Indicates Flat Track is turning o, if it is in the
shutdown sequence
12 // USER GUIDE
Removal Detector
Flat Track features a Removal Detector which is enabled remotely from within your
Business Portal account. When enabled, the sensor must be in proximity of a surface for
1 minute before an alert will be sent. If Flat Track enters into the Removal Detector Alert
Mode, where a surface is no longer detected, the Power/Status buttons will be disabled
and the Green Status Lights will not indicate the device status. Additionally, if Flat Track is
plugged in, the Green Battery/Charging Lights will not function. This feature ensures Flat
Track operation is not further disclosed and avoids additional device tampering.
When in the Removal Detector Alert Mode, it gives the illusion that Flat Track is powered
o. Be careful not to confuse this feature with the appearance of a depleted battery.
Acknowledge and Clear the Removal Detector Event in your Portal Account to enable
the Power/Status buttons.
Performance Expectations of the Removal Detector
The removal detector utilizes an infrared sensor system which can be impacted by opacity of a surface and the surface type. Highly reective smooth surfaces will give the best
performance, whereas non-reective, rough surfaces may provide false readings. Where
possible, always utilize a reective, smooth surface to mount Flat Track and ensure the
surface is within a few centimeters of the removal detector.
Installing Flat Track
Installing Flat Track
Flat Track is designed to be covertly hidden in locations unsuitable for other tracking
devices.
Installation Tips
Ensure Flat Track has enough support that it will not be bent.
Ensure Flat Track is installed at with the Removal Detector near a surface to detect.
13
Alerts
Flat Track is congurable through your Business Portal Account to display alert messages
on the portal and to send messages through e-mail and SMS messaging.
Alerts
An alert is a message that communicates a critical event, such as a device removal.
Alerts Explanation
Motion alert Flat Track will send a motion alert when the device de-
tects a motion event, dened as a sudden motion. This
alert will only be sent if you have enabled the motion
detector in your Business Portal Account.
Removal detection alert Flat Track will send a removal detection alert when the
removal detector is no longer in proximity of a mounting surface.
Low internal
battery alert
When the Flat Track battery level falls below 20% capacity, the Blackline Network will send a low internal
battery notication.
14 // USER GUIDE
Specications
Specications for Flat Track
Size & Weight
Size: 182 mm W x 8 mm H x 240 mm L (7.2" W x 0.3" H x 9.5" L)
Weight: 181 g (6.4 oz)
Power/Status buttons & Indicator Lights
Buttons: Power on/o, Green Status Lights wake-up, Green Battery/
Charging Lights wake-up
Green Status Lights: Power and wireless connection status
Green Battery/Charging Lights: Battery level and charging status
Wireless Communication
Radio: Quad-band GSM/GPRS (800, 900, 1800, 1900 MHz)
Antenna: Internal quad-band
Bidirectional communication
Firmware upgrade over-the-air (FOTA)
Assisted GPS
Radio: 20 Channel high sensitivity, mobile assisted
Antenna: Internal Ultimate Sense® 2 GPS antenna extends
operation in weak GPS signal conditions
Accuracy: ~5 m (16 ft) Outdoors, ~50 m (165 ft) indoors
Real-time location turnaround time: ~20 Seconds
Mobile Messaging Methods
Email, text message (SMS)
Power & Battery
Rechargeable Li-ion battery: 5400 mAh Li-ion
Environmental
Storage temperature: -30 to 75° C (-22 to 167° F)
Operating temperature: -20 to 55° C (-4 to 131° F)
Charging temperature: 0 to 45° C (32 to 113° F)
Ingress protection: IP65, 100% condensing humidity
Approvals
FCC Part 15 Subpart B, FCC ID: QIPBGS3, Industry Canada ICES-003,
PTCRB type approval, RoHS
Device Requirements
Blackline GPS activated service plan
GSM/GPRS Wireless communication coverage
GPS Signal coverage required for GPS locating
Warranty
1-Year limited factory warranty
Activated Service Plans and Wireless
Coverage
Wireless coverage: Nearly 150 countries
Service plan options: Contact Blackline GPS
Alert Messages
Removal detection, motion, low internal battery
Scheduler
Features include: Periodic automatic location, location-on-motion
Scheduler intervals: Service plan dependant
Blackline Business Portal Web
Application
Features Include: Event history, device location mapping, device
management, alert and notication settings, and more.
15
Flat Track Care
Considerations Regarding Use and Storage of Flat Track
Flat Track meets IP65 ingress protection ensuring that under normal operation no dirt or
water can enter the device.
Storage temperature range of: -30 to 75°C (-22 to 167°F)
Operating temperature range of: -20 to 55°C (-4 to 131°F)
Charging temperature: 0 to 45°C (32 to 113°F)
More details can be found in the specications section.
Customer Care
Customer Care for Flat Track
Customer Care for Flat Track is available between the hours of 8 am and 5 pm
Mountain Time.
North America toll-free: 1-877-869-7212 | International: +1-403-451-0327
Email: support@blacklinegps.com
www.blacklinetracking.com
Wireless Coverage
Flat Track provides wireless coverage within most populated areas of the
United States and Canada and can be extended to nearly 150 countries.
16 // USER GUIDE
Contact Blackline GPS for more information.
www.blackline gps.com
100802
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