Black Box WC-COA, WC-COA-I User Manual

Coalesce

User Guide

Create. Connect. Collaborate.

WC-COA

WC-COA-I

Contact

Information

FREE 24/7 technical support or order toll-free in the U.S. Call 877-877-BBOX (outside U.S.: call
724-746-5500) • www.blackbox.com • [e-mail]

Trademarks Used in this Manual

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

We‘re here to help! If you have any questions about your application

or our products, contact Black Box Tech Support at 877-877-2269

or go to blackbox.com and click on “Talk to Black Box.”

You’ll be live with one of our technical experts in less than 60 seconds.

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FCC and IC RFI Statements

Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

Disclaimer:

Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting
from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time
without notice.

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NOM Statement

Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros

aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como

se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados

sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Table of Contents

Table of Contents

1. Specifications ......................................................................................................................................................................... 6

2. Overview ...............................................................................................................................................................................8

2.1 Introduction ................................................................................................................................................................... 8

2.2 Key Terms ......................................................................................................................................................................8

2.3 Coalesce System Overview ............................................................................................................................................ 8

2.4 What's Included ............................................................................................................................................................9

2.5 Hardware Description .................................................................................................................................................... 9

3. Setup ............................................................................................................................................................................. 10

3.1 Starting a Coalesce Display .......................................................................................................................................... 10

3.2 Getting Started with the Coalesce Display Splash Screen ............................................................................................ 10

4. Operating the Coalesce ....................................................................................................................................................... 11

4.1 Accessing the Coalesce Display Menu ......................................................................................................................... 11

4.2 Connecting to a Coalesce Display for User Devices ..................................................................................................... 12

4.3 Using the Coalesce for Collaboration Sessions ............................................................................................................14

4.3.1 Coalesce Client App during Full Collaboration Sessions ...................................................................................... 14

4.3.2 Coalesce Display Interface during Full Collaboration Sessions ............................................................................16

4.4 Managing Media Items on the Coalesce Display .........................................................................................................18

5. Using the Coalesce Mobile Application ...............................................................................................................................22

5.1 Sharing iOS Devices to a Coalesce Display ...................................................................................................................23

5.2 Using Coalesce for Moderated Sessions ......................................................................................................................24

5.2.1 Colaesce CLient App During Moderated Sessions ..............................................................................................24

5.2.2 Coalesce Display Interface During Moderated Sessions ...................................................................................... 28

Appendix A. Coalesce Licensing ................................................................................................................................................ 29

Appendix B. Coalesce Network Setup ....................................................................................................................................... 30

Appendix C. Configuring Coalesce............................................................................................................................................32

Appendix D. Coalesce Security .................................................................................................................................................. 35

D.1 Network, Configuration Options ................................................................................................................................. 35

D.2 Network, Ports and Traffic ..........................................................................................................................................36

D.3 Encryption ...................................................................................................................................................................36

D.4 Coalesce Base Port Scan Results .................................................................................................................................. 36

D.5 Operating System Security Considerations ..................................................................................................................36

D.6 Software Security and Access Options ........................................................................................................................37

Appendix E. Writing and Using NFC Tags to Connect to a Coalesce Display ............................................................................38

E.1 Writing NFC Tags for Coalesce via the Android Client App ......................................................................................... 38

E.2 Using NFC Tags to Connect to a Coalesce Display ......................................................................................................38

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Chapter 1: Specifications

1. Specifications

Coalesce Specifications

Hardware

Type Computer console

Dimensions 0.7”H x 4.1”W x 45.1”D (1.7 x 10.5 x 10.5 cm)

Weight 1.75 lb. (0.79 kg)

Mounting Options Console tabletop

Connectors (1) HDMI 1.4,

(1) RJ-45 Ethernet,
(1) USB 3.0,
(1) 5-VDC power connector

Power

Input 5 VDC

Efficiency Level V

Adapter WC-COA: US power plug;

WC-COA-I: Switching, changeable plug type for international power options

Testing and Certifications

Safety UL

Emissions FCC (home and office use)

Regional Certification Marks USA, Canada, Australia/New Zealand, China, Singapore, Mexico, Europe

System

Processor QualComm Snapdragon™ S805, Krait 450

Graphics Processor Adreno™ 420

Internal Storage 2 GB RAM,

Wireless Dual band, 802.11ac 2x2

Video Output HDMI 1.4 output with Audio

Streaming Video Support HD (1920 x 1080),

I/O USB 3.0

Bluetooth 4.1 + HS

Operating System Android 5.1 Lollipop

Coalesce Software Pre-installed Includes Android version of Coalesce server software built for wireless sharing.

Clients — Laptops and Mobile Devices

Operating System Laptops and Tablet PCs: Windows XP, 7, 8, 10, OSX 10.7 or higher;

Minimum Required Laptops and Tablet PCs: Intel Core 2 Duo 2.3 GHz, 2 GB RAM;

Recommended Laptops and Tablet PCs: Intel Core i7, 2.3 GHz, 6 GB RAM;

®

16 GB Flash Storage

HD SD (1280 x 720)

IPads, Phones, and iPods: iOS version 6.0 or later;
Android Tablets and Phones: Gingerbread OS (2.3.x) or later

IPads, Phones, and iPods: iPad 2 or later, iPhone Gen2 or later;
Android Tablets and Phones: Phones/tablets with Android 2.2 or later

IPads, Phones, and iPods: iPad/iPhone 3 or later with retina display;
Android Tablets and Phones: Phone/tablets with Android 4.0 or later

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Chapter 1: Specifications

Specifications (continued)

Coalesce Network Requirements

Network Connection, Minimum
Bandwidth Required

Access Point Deployment
Requirements

Security Specifications

Network Interface Cards (1) Ethernet NIC and (1) wireless NIC

Network Settings Accessed via Coalesce configuration panel and an admin password;

Network Modes Wireless Access Point, Ethernet Network Deployment, Dual-Network (complete firewall or Internet

Encryption 2048-bit length encryption key, Open SSL, HTTPS

Software Security and Access
Options

Network, Ports, and Traffic

Required Ports TCP Port 53100, TCP Port 53101, TCP Port 53102

Optional Ports TCP Port 80 (optional), TCP Port 443 (required for license and software updates), TCP Port 53200

WIred or wireless connection with 20 Mbps minimum bandwidth;
When running HD content, 50 Mbps minimum bandwidth

Use built-in wireless access point function: requires Internet access to install software updates for the
Coalesce. Also requires Internet access to install Apple iOS and Android client aps and to update all client
apps (Windows, Mac, Apple iOS, and Android).

Settings include DHCP or fixed address, DNS server, SSID Name (for wireless)

bridge), Wireless Client

Disable/enable local configuration, open access, password lock, moderator mode, screen key

(for display naming and discovery)

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Chapter 2: Overview

2. Overview

2.1 Introduction

The Coalesce User Guide provides a summary of the Coalesce for users, including an overview of how Coalesce works as well as
steps for users to connect, share, and control items to a Coalesce wireless display using laptops, mobile devices, and the display
user interface. The Coalesce is compatible with nearly any display and improves meeting efficiency, engagement, and productivity.

2.2 Key Terms

Coalesce (Wireless) Display – The flat panel or projector display that is connected via a Share Video cable to the Coalesce, allowing
users to connect and share content.

Coalesce – Compute console that connects to the display by Share Video cable and runs an integrated, Android version of the
Coalesce server software.

Coalesce client software/app – Application installed on user laptops and mobile devices used to connect, share, and control the
Coalesce display.

items – The individual pieces of share files published to the Coalesce display.

2.3 Coalesce System Overview

A diagram of a typical Coalesce-enabled conference room setup is shown below. The requirements for an operational system are
straightforward. First, a display connected via HDMI Share Video cable to a Coalesce is needed. Next the Coalesce should either
be attached to an existing network, attached multiple networks, or deployed as a standalone collaboration hotspot using the
Coalesce wireless access point (WAP) capabilities. Then laptops and mobile devices with access to the Coalesce’s network(s) can
connect to the Coalesce display.

Any local WiFI or

Ethernet network

Coalesce display

Smartphone

Tab let

Figure 2-1. Coalesce conference room setup.

There are two software programs that work in tandem to use Coalesce for meetings:

• Coalesce Software (server) is integrated on the Coalesce connected to the display. The software is licensed at the time of

purchase from Black Box or one of its authorized resellers. For more information on licensing, refer to the Appendix A: Coalesce
Licensing.

• Coalesce client software/apps are installed on Windows or Mac laptops, Windows 8 tablets, or Android or iOS mobile devices

used to connect and share files to the Coalesce display. Coalesce client apps are free and can be accessed/downloaded
from http://www.blackbox.com.

Coalesce

Laptop

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Chapter 2: Overview

Alternatively, Coalesce client apps can also be accessed by entering the IP address visible on the Coalesce display into a web

browser on the client device. All laptops and mobile devices need to be connected to the same network as the Coalesce.
Android and iOS devices will also require Internet access to download the app. Once installed, the app will remain on the device
for future use and does not need to be downloaded/installed again.

Coalesce client apps for Windows and Mac laptops can also be run from a USB dongle, with no installation and no dependen-

cies or libraries required on the client laptop. Instructions for creating Coalesce dongles are available at www.blackbox.com/get­Coalesce.

2.4 What's Included

Your Coalesce package should contain the following items. If anything is missing or damaged, contact Black Box Technical
Support at 877-877-2269 or [e-mail].

• Coalesce unit

• 5 V power supply (US version, WC-COA) or 5 V power supply with EU, UK, and AU clips (international version, WC-COA-I)

• USB power cable

• HDMI cable

You will also need:

• HDTV display (not included in your package)

2.5 Hardware Description

Figure 2-2 shows the back panel of the Coalesce. Its components are described in Table 2-1.

Power

HDMI

1.4

RJ-45

Ethernet

Figure 2-2. Back panel of the Coalesce.

Table 2-1. Back panel components.

Connectors Description

(1) barrel connector Links to 5-VDC power supply (included).

(1) HDMI 1.4 Connects to HDMI 1.4 interface on the Coalesce display.

(1) RJ-45 Ethernet Attaches to wired network (optional).

(1) USB 3.0 Connects to mouse and keyboard (optional).

USB 3.0

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Chapter 3: Setup

3. Setup

3.1 Starting a Coalesce Display

To start using your Coalesce display, first ensure the display is powered on and that the Coalesce is connected to the display via a
Share Video cable. Next, check that the Coalesce input is selected on the display. Lastly, ensure your Coalesce is plugged in and
Coalesce is running. At this point, you will see the Coalesce splash screen on the display with instructions to get started.

3.2 Getting Started with the Coalesce Display Splash Screen

Figure 3-1. Coalesce Display Splash Screen.

Upon system launch, Coalesce has a built-in splash screen that informs users how to get the Coalesce client software app onto
their devices and connect to the display. The splash screen also provides access to the Coalesce Display Menu, which contains
access to system access security and configuration options. Black Box recommends reviewing and setting the Coalesce Display
Menu options before using the Coalesce display.

When enabled via the Coalesce Central, bulletin messages will show/scroll across the top banner between the “Coalesce wireless
display” title on the left and the SSID on the right (when SSID is enabled). Once any content is shared to the Coalesce display, the
bulletin messaging will disappear.

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Chapter 4: Operating the Coalesce

4. Operating the Coalesce

4.1 Accessing the Coalesce Display Menu

To access the Coalesce Display Menu when Coalesce is running, click the Coalesce icon in the bottom right corner of the display
(using a mouse or supported touch screen). Menu options include “Access Control” (visible only when Access Control is set to
“Determine at Runtime” in the Configuration Panel), “Lock,” “Disconnect All Users,” and “System.”

Figure 4-1. Coalesce Display Menu 1.

Figure 4-2. Coalesce Display Menu 2.

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Chapter 4: Operating the Coalesce

Access Control options are only visible when access control is set to “Determine at Runtime” in the Coalesce Configuration Panel

or via the Coalesce Central. When visible, there are four access control settings:

• Open allows anyone to join the session, share items, and control the display.

• Screen Key allows only those who can see the screen key in the bottom left corner of the Coalesce display to connect to the

session.

• Password allows only those with the password—set in the Configuration Panel or via the Coalesce Central—to connect to the

session.

• Moderated requires users to request to join the session as Hosts or Guests. To join as a Host, the user will need the session

password, which is set in the Configuration Panel or via the Coalesce Central. Hosts have full sharing rights and control of the
display during the session. Users that do not have the session password can request to join as Guests and must be approved by
a Host to join the session. Further Hosts will review and approve or reject items submitted by Guests, and Guests do not have
control of items on the display.

Lock disables access to the display by any new users for the remainder of the session. Only users already connected to the display
can share files.

Disconnect all Users disconnects all users from the session and removes all items selected by the users.

System provides access to the local Configuration Panel.

Configure opens the local Configuration Panel. See Appendix D: Configuring a Coalesce Display for more information.

4.2 Connecting to a Coalesce Display from User Devices

For users to connect to the Coalesce display, ensure the Coalesce is powered on and Coalesce is running with the Coalesce inter­face is visible on the display. Then ensure that client devices are connected to the same network as the Coalesce via Wi-Fi or
Ethernet connection.

With Coalesce running, users can connect in two ways from their client devices as described on the Coalesce display splash
screen. First-time users that have not previously installed the Coalesce client software app on their device can simply open a web
browser on their device and enter the IP address visible on the Coalesce display. Clicking “Connect” on the browser landing page
will download the client app, or it will redirect iOS users to the Apple App Store and Android users to the Google Play Store to
download the client app. Once downloaded, install/launch the Coalesce app.

Once downloaded and installed, the app will remain installed on the user’s client device and does not need to be re-downloaded
for future use. Simply launch the app from the device rather than re-downloading the app from the browser page.

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