Page 1
CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
VOE241
Digital VoIP Router
Getting Started Guide
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
Page 2
EMC
• FCC Part 15, Class A
• EN55022, Class A
• EN55024
Safety
• IEC/EN 60950-1
• AS/NZS 60950-1
PSTN Regulatory
• TBR 3
• AS/ACIF S031:2001
Compliance
Radio and TV Interference
This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in
strict accordance with the manufacturer's instructions—may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device in
accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television
reception, which can be determined by disconnecting the cables, try to correct the interference by one or more
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches)
ISDN Compliance
The device identified in this document is approved for connection to the public ISDN telecommunication
network over a BRI/So interface.
CE Notice
We certify that the apparatus identified in this document conforms to the requirements of Council Directive
1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication
Terminal Equipment and the mutual recognition of their conformity.
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the
above directive is indicated by the CE sign on the device.
Trademarks Used In This Manual
All applied-for and registered trademarks are the property of their respective owners.
Page 3
Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
Instrucciones De Seguridad
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea
operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo,
sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el
fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las
instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del
aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se
debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de
calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo
de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados
por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos
donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo
de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u
orificios de ventilación.
Page 4
18. Servicio por personal calificado deberá ser provisto cuando:
— A: El cable de poder o el contacto ha sido dañado; o
— B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
— C: El aparato ha sido expuesto a la lluvia; o
— D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
— E: El aparato ha sido tirado o su cubierta ha sido dañada.
Page 5
Summary Table of Contents
1 General information...................................................................................................................................... 15
2 Applications overview.................................................................................................................................... 19
3 VOE241 installation...................................................................................................................................... 22
4 Initial configuration...................................................................................................................................... 29
A Specifications ................................................................................................................................................ 40
B Cabling ......................................................................................................................................................... 45
C Port pin-outs ................................................................................................................................................ 48
D VOE241 factory configuration ..................................................................................................................... 51
E End user license agreement ........................................................................................................................... 61
5
Page 6
Table of Contents
Summary Table of Contents ........................................................................................................................... 5
Table of Contents ........................................................................................................................................... 6
List of Figures ................................................................................................................................................. 9
List of Tables ................................................................................................................................................ 10
About this guide ........................................................................................................................................... 11
Audience............................................................................................................................................................... 11
Structure............................................................................................................................................................... 11
Precautions ........................................................................................................................................................... 12
Safety when working with electricity ...............................................................................................................12
.......................................................................................................................................................................13
General observations .......................................................................................................................................13
Typographical conventions used in this document................................................................................................ 14
General conventions .......................................................................................................................................14
1 General information...................................................................................................................................... 15
VOE241 overview .................................................................................................................................................16
VOE241 rear panel .........................................................................................................................................17
VOE241 front panel .......................................................................................................................................18
2 Applications overview.................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Application—Multi-service ISDN Internet telephony IAD ...................................................................................20
Application—ISDN home or telecommuter connectivity......................................................................................21
3 VOE241 installation...................................................................................................................................... 22
Planning the installation........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
Network Diagram ...........................................................................................................................................23
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................24
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router..................................................................................................................................24
Placing the VOE241 .......................................................................................................................................24
Installing cables ...............................................................................................................................................25
Connecting ISDN terminals and NT to the VOE241’s ISDN BRI ports ..................................................25
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................25
Connecting the power supply ....................................................................................................................26
External S-Bus power supply .....................................................................................................................27
4 Initial configuration...................................................................................................................................... 29
Introduction..........................................................................................................................................................30
6
Page 7
7
VOE241 Getting Started Guide
Table of Contents
1. Power up the VOE241......................................................................................................................................30
2. Set your PC to DHCP.......................................................................................................................................30
3. Connect the PC to the VOE241 LAN Port.......................................................................................................32
Open the configuration interface ....................................................................................................................32
4. Get Started ........................................................................................................................................................33
Accessing the Internet .....................................................................................................................................35
Connecting a PC and logging in .....................................................................................................................35
Bootloader.............................................................................................................................................................36
Start Bootloader ..............................................................................................................................................36
Start-up with factory configuration .................................................................................................................37
Load a new application image (VOE Firmware) via TFTP ..............................................................................37
A Specifications ................................................................................................................................................ 40
DSP.......................................................................................................................................................................41
Voice connectivity .................................................................................................................................................41
Data connectivity ..................................................................................................................................................41
Voice processing (signalling dependent).................................................................................................................41
Fax and modem support........................................................................................................................................42
Voice signalling .....................................................................................................................................................42
Voice routing—session router................................................................................................................................42
IP services..............................................................................................................................................................42
Management .........................................................................................................................................................43
Operating environment .........................................................................................................................................43
Operating temperature ....................................................................................................................................43
Operating humidity ........................................................................................................................................43
System...................................................................................................................................................................43
Dimensions ...........................................................................................................................................................43
Weight and power dissipation ...............................................................................................................................44
B Cabling ......................................................................................................................................................... 45
Introduction..........................................................................................................................................................46
Ethernet ................................................................................................................................................................46
ISDN BRI.............................................................................................................................................................47
C Port pin-outs ................................................................................................................................................ 48
Introduction..........................................................................................................................................................49
Ethernet ................................................................................................................................................................49
ISDN BRI 0/1 Phone (NT/Net) port....................................................................................................................49
ISDN BRI 0/0 Line (TE/Usr) port........................................................................................................................50
D VOE241 factory configuration ..................................................................................................................... 51
Introduction..........................................................................................................................................................52
E End user license agreement ........................................................................................................................... 61
End User License Agreement.................................................................................................................................62
1. Definitions ..................................................................................................................................................62
2. Title ............................................................................................................................................................62
Page 8
8
VOE241 Getting Started Guide
3. Term ...........................................................................................................................................................62
4. Grant of License ..........................................................................................................................................62
5. Warranty ....................................................................................................................................................62
6. Termination ................................................................................................................................................63
7. Other licenses .............................................................................................................................................63
Table of Contents
Page 9
List of Figures
1 VOE241 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 VOE241 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 VOE241 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Internet telephony IAD application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 ISDN home or branch office application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Router front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7 Model VOE241 external 40-VDC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8 Displaying the Network Connections window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9 Displaying the Internet Properties (TCP/IP) Properties window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
10 Connecting the VOE241 to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
11 Login window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
12 Main GUI elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13 WAN page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
14 Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
15 Connecting an ISDN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9
Page 10
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 VOE241 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5 PM-BRI-EXT S-Bus 40V power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 VOE241 weight and maximum power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
10
Page 11
About this guide
This guide describes the VOE241 hardware, installation and basic configuration.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 15 provides information about router features and capabilities
• Chapter 2 on page 19 contains an overview describing router operation and applications
• Chapter 3 on page 22 provides hardware installation procedures
• Chapter 4 on page 29 provides initial procedures for configuring the VOE241 router
• Appendix A on page 40 contains specifications for the routers
• Appendix B on page 45 provides cable recommendations
• Appendix C on page 48 describes the router’s ports and pin-outs
• Appendix D on page 51 lists the factory configuration settings for VOE241
• Appendix E on page 61 provides license information that describes acceptable usage of the software pro-
vided with the VOE241
For best results, read the contents of this guide before you install the router.
11
Page 12
12
CAUTION
WARNING
VOE241 Getting Started Guide
About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
IMPORTANT
CAUTION
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
WARNING
by electric shock.
Safety when working with electricity
This device contains no user serviceable parts. The equipment shall be
returned to Black Box for repairs, or repaired by qualified service personnel.
WARNING
The external power adaptor shall be a listed limited power source that incorporates a disconnect device and shall be positioned within easy reach of the
WARNING
operator. The mains outlet shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker.
Page 13
13
VOE241 Getting Started Guide
Ensure that the power cable used with this devise meets all applicable standards for the country in which it is to be installed, and that it is connected to
WARNING
WARNING
CAUTION
WARNING
CAUTION
WARNING
WARNING
a wall outlet which has earth ground.
Hazardous network voltages are present in WAN ports regardless of whether
power to the unit is ON or OFF. To avoid electric shock, use caution when near
WAN ports. When detaching the cables, detach the end away from the device
first.
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Do not work on the system unless telephone network cables are disconnected
in order to prevent contact with telephone line voltages.
In accordance with the requirements of council directive 2002/96/EC on
Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life
you separate this product from other waste and scrap and deliver to the WEEE
collection system in your country for recycling.
About this guide
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Page 14
14
VOE241 Getting Started Guide
About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type
Futura bold-italic type
Italicized Futura type
Futura type Indicates the names of fields or windows.
Garamond bold type
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen
screen
node
VOE
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Commands and keywords are in boldface font.
Parts of commands, which are related to elements already named by the user, are
in
boldface italic
Variables for which you supply values are in
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Information you enter is in blue screen font.
Terminal sessions and information the system displays are in screen font .
The leading IP address or nodename of a VOE241 is substituted with
boldface italic
The leading VOE on a command line represents the nodename of the VOE241
font.
font.
italic
font
node
in
Page 15
Chapter 1
Chapter contents
VOE241 overview .................................................................................................................................................16
VOE241 rear panel .........................................................................................................................................17
VOE241 front panel .......................................................................................................................................18
General information
15
Page 16
16
VOE241 Getting Started Guide
1 • General information
VOE241 overview
The VOE241 ISDN Small Office/Home Office (SoHo) Gateway-Router (see figure 1) combines Ethernet
switching, IP routing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) delivered
on an ISDN S
Telephony on existing ISDN Phones and PBX equipment for complete SoHo and branch office voice and data
connectivity.
(S/T) Basic Rate Interface (BRI). This combination allows you to leverage low-cost Internet
0
Figure 1. VOE241
The VOE241 is equipped with a 10/100Base-T Ethernet WAN port and an integrated 4-port 10/100Base-T
Ethernet switch.
The VOE241 Gateway-Router performs the following major functions:
• Two channels of Voice over IP and local voice switching via 2 ISDN BRI S
0
ports, one NT port for connec-
tion to ISDN terminal equipment and one TE port for connection to the ISDN network/switch.
• A fallback cut-through relay between the two ISDN BRI ports electrically connects the NT and TE port
in case of power failure and enables life-line calls to the public ISDN network (PSTN-supplied ISDN
line must be used).
• Standard compliant VoIP in accordance with SIP or H.323 protocols.
• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.
VOE241 overview
Page 17
17
VOE241 Getting Started Guide
1 • General information
VOE241 rear panel
The VOE241 is a compact VoIP Gateway Router that supports two VoIP calls on two ISDN BRI ports (see
figure 2). The VOE241 rear panel ports are described in table 2.
Port
WAN ETH 0/0
LAN (ETH 0/1) 1–4
Line (BRI 0/0)
Phone (BRI 0/1)
5V DC, 1.0A
Reset
Figure 2. VOE241 rear panel
Table 2. Rear panel ports
Description
Auto-MDX Fast-Ethernet port, RJ-45 (see
device (for example, a cable modem, DSL modem, or fiber modem).
Switched Auto-MDX Fast-Ethernet ports, RJ-45 (see
net LAN (for example, a PC, printer, or wireless bridge).
ISDN BRI TE (Usr) port, RJ-45
ISDN NT. Point-to-point or point-to-multipoint configurable.
ISDN BRI NT (Net) port, RJ-45 S0 (S/T)-interface (see figure 2), connects the unit to
an ISDN phone or PBX trunk-port. Point-to-point or point-to-multipoint configurable.
The Model VOE241 has a 5V DC power input (see figure 2).
The reset button (see figure 2) has three functions:
S
0 (S/T)-interface (see figure 2), connects the unit to an
figure 2
), connects the unit to an Ethernet WAN
figure 2
), connect the unit to an Ether-
• Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the
• Restart the unit with factory default configuration—Press the
5 seconds until the
the unit with factory default configuration.
Reset
button to restart the unit with the current startup configuration.
Reset
button for
Power
LED (see figure 3 on page 18) starts blinking to restart
• Restart the unit in bootloader mode (to be used only by trained VOE241 techni-
cians)—Starting with the unit powered off, press and hold the
apply power to the unit. Release the
ing so the unit will enter bootloader mode.
Reset
button when the
Reset
button as you
Power
LED starts blink-
VOE241 overview
Page 18
VOE241 Getting Started Guide 1 • General information
Digital VoIP Router
Digital VoIP Router
Figure 3. VOE241 front panel
VOE241 front panel
Figure 3 shows VOE241 LEDs, the LED definitions are listed in table 3.
Table 3. VOE241 LED definitions
LED Description
Note If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied and the unit is in normal operation. Off indi-
cates no power applied. Flashes once per second during boot (startup).
VoIP Link
• On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
• Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
• Flashing green indicates that the unit is attempting to register or has failed
to register.
BRI (Phone and Line) Off indicates no active calls. Blinking when one or two B-channels are connected.
Ethernet
(LAN 1–4 and WAN)
• On when the Ethernet connection on the corresponding port has a
link indication.
• Flashes when data is received or transmitted at the corresponding Ethernet port.
VOE241 overview 18
Page 19
Chapter 2 Applications overview
Chapter contents
Introduction..........................................................................................................................................................20
Application—Multi-service ISDN Internet telephony IAD ...................................................................................20
Application—ISDN home or telecommuter connectivity......................................................................................21
19
Page 20
VOE241 Getting Started Guide 2 • Applications overview
Introduction
Black Box’s VOE241 VoIP Media Gateway Routers deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this VOE241 is uniquely suited.
Note Detailed configuration information for the applications can be found on the
CD-ROM that was included with your VOE241 device or online from the
Black Box webserver at www.blackbox.com.
Application—Multi-service ISDN Internet telephony IAD
The VOE241 with two ISDN BRI ports can be used to make and receive calls to and from the public ISDN
network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure 4). Using individually configurable routing tables, an outbound call can be directed to the local PSTN connection or to an
Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN can ring the same
phone.
Figure 4. Internet telephony IAD application
Broadband network connectivity integrates with any fixed IP, DHCP or PPPoE service. An integrated 10/100
Ethernet LAN switch, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as
optional IPSec VPN, fulfills the requirements of demanding network users.
Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic management. Black Box ’s patent-pending DownStreamQoS™ ensures voice without interruptions even over besteffort Internet connections.
Introduction 20
Page 21
VOE241 Getting Started Guide 2 • Applications overview
Application—ISDN home or telecommuter connectivity
For a SoHo/telecommuter, the VOE241 can provide an off-premise extension to the corporate network (see
figure 5). Along with the access to the corporate ISDN PBX, the VOE241 provides Internet access and VPN
connectivity to the main office. In this configuration, the remote user will appear to be local and can take
advantage of services available to local telephony and LAN users (such as file-server access, station-to-station
dialing, outside trunk access, and voice mail). Additionally, the home user can take advantage of corporate
dialing rates.
Figure 5. ISDN home or branch office application
Application—ISDN home or telecommuter connectivity 21
Page 22
Chapter 3 VOE241 installation
Chapter contents
Planning the installation........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
Network Diagram ...........................................................................................................................................23
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................24
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router..................................................................................................................................24
Placing the VOE241 .......................................................................................................................................24
Installing cables ...............................................................................................................................................25
Connecting ISDN terminals and NT to the VOE241’s ISDN BRI ports ..................................................25
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................25
Connecting the power supply ....................................................................................................................26
External S-Bus power supply .....................................................................................................................27
22
Page 23
VOE241 Getting Started Guide 3 • VOE241 installation
CAUTION
Planning the installation
The mains outlet that is utilized to power the equipment
must be within 10 feet (3 meters) of the device and shall be
easily accessible.
Before installing the gateway router device, the following tasks should be completed:
• Create a network diagram (see section “Network information” on page 23)
• Gather IP related information (see section “IP related information” on page 24 for more information)
• Install the hardware and software needed to configure the VOE241. (See section “Software tools” on
page 24)
• Verify power source reliability (see section “Power source” on page 24).
After you have finished preparing for gateway router installation, go to section “Installing the gateway router”
on page 24 to install the device.
Site log
Black Box recommends that you maintain a site log to record all actions relevant to the system, if you do not
already keep such a log. Site log entries should include information such as listed in table 4.
Table 4. Sample site log entries
Entry Description
Installation Make a copy of the installation checklist and insert it into the site log
Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history
Configuration changes Record all changes and the reasons for them
Maintenance Schedules, requirements, and procedures performed
Comments Notes, and problems
Software Changes and updates to VOE Firmware software
Network information
Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and
telephony components.
Planning the installation 23
Page 24
VOE241 Getting Started Guide 3 • VOE241 installation
IP related information
Before you can set up the basic IP connectivity for your VOE241 you should have the following information:
• IP addresses used for Ethernet LAN and WAN ports
• Subnet mask used for Ethernet LAN and WAN ports
• IP addresses of central H.323 gatekeeper (if used)
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for PPPoE
Access
• Login and password for SIP or H.323 based telephony services
• IP addresses of central TFTP server used for configuration upload and download (optional)
Software tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Ter a Te rm P ro We b (included on
the VOE241 CD-ROM) to configure the software on your VOE241 router.
Power source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Black Box recommends that you include
an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the
power fails.
Location and mounting requirements
The VOE241 router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access
to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should
consider the need to access the unit for future upgrades and maintenance.
Installing the gateway router
VOE241 hardware installation consists of the following:
• Placing the device at the desired installation location (see section “Placing the VOE241”)
• Connecting the interface and power cables (see section “Installing cables” on page 25)
When you finish installing the VOE241, go to chapter 4, “Initial configuration” on page 29.
Placing the VOE241
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be
installed in a dry environment with sufficient space to allow air circulation for cooling.
Note For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the unit.
Installing the gateway router 24
Page 25
VOE241 Getting Started Guide 3 • VOE241 installation
Installing cables
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
WARNING
The Interconnecting cables shall be acceptable for external use and shall be
rated for the proper application with respect to voltage, current, anticipated
CAUTION
temperature, flammability, and mechanical serviceability
Connect the cables in the following order:
1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT
to the VOE241’s ISDN BRI ports”).
2. Connect the 10/100Base-T Ethernet LAN and WAN (see section “Connecting the 10/100Base-T Ether-
net LAN and WAN cables” on page 25)
3. Connect the power supply (see section “Connecting the power supply” on page 26)
Connecting ISDN terminals and NT to the VOE241’s ISDN BRI ports
The VOE241 comes with two ISDN BRI ports located on the rear panel (see figure 2 on page 17). Install the
cables as follows:
1. Connect a cable between port BRI 0/0 (Line) of the Model VOE241 and the S/T outlet of the ISDN NT.
2. Connect a cable between port BRI 0/1 (Phone) of the Model VOE241 and the ISDN terminal (phone or
PBX)
Note If there is no ISDN network termination in the installation and you require S-
Bus line power for the connected terminals, you can install an S-Bus Phantom
Power Supply on port BRI 0/0. The VOE241 does not require S-bus line
power to function.
For details on the BRI port pinout and ISDN cables, refer to Appendix B, “Cabling” on page 45 and Appendix
C, “Port pin-outs” on page 48.
Connecting the 10/100Base-T Ethernet LAN and WAN cables
The VOE241 has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports. Any of
the ports can be connected to a host or hub/switch with a straight-through wired cable.
1. Connect port ETH 0/0 to the subscriber port of the broadband access modem (DSL, cable, WLL).
2. Connect Ethernet ports 1 to 4 to your LAN devices (PC, printer, switches, etc.)
Installing the gateway router 25
Page 26
VOE241 Getting Started Guide 3 • VOE241 installation
For details on the Ethernet port pinout and cables, refer to Appendix B, “Cabling” on page 45 and Appendix
C, “Port pin-outs” on page 48.
Connecting the power supply
Do the following to connect the power supply to the Model VOE241:
Note Do not connect the power cord to the AC power outlet at this time.
1. Insert the barrel-type connector end of the AC power supply into the 5V DC, 1.0A port (see figure 2 on
page 17).
The external router power supply automatically adjusts to accept
an input voltage from 100 to 240 VAC (50/60 Hz).
CAUTION
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
2. Verify that the AC power cord included with your router is compatible with local standards.
3. Connect the male end of the AC power supply power cord to an appropriate AC power outlet.
Digital VoIP Router
Digital VoIP Router
Figure 6. Router front panel LEDs
4. Verify that the green Power LED is lit (see figure 6).
Installing the gateway router 26
Page 27
VOE241 Getting Started Guide 3 • VOE241 installation
External S-Bus power supply
Many ISDN telephone handsets require that 40-VDC power be supplied via the S-Bus connection. In other
words, they have no separate or built-in power supply. In general, point-to-multipoint ISDN BRI network terminations supply line power to the S-Bus. Point-to-point configurations connected to a PBX generally do not
supply line power.
The Model VOE241 does not supply S-Bus line power on the BRI ports, however, there are two options to
provide S-Bus line power:
• If one of the BRI ports is connected to an ISDN NT, the power supplied by the NT is fed through to the
other BRI port.
• If line power is not available from the NT, but required for connected terminals, the PM-BRI-EXT S-Bus
Phantom power supply can be used.
Table 5. PM-BRI-EXT S-Bus 40V power supply
Item Phantom Power Supply; PM-BRI-EXT
Voltage Specifications Input 230VAC, Output 40VDC
If you use a Phantom power supply other than that supplied by
Black Box, you must ensure that it conforms to ITU I.430 Section
WARNING
9.7.3.2.2. which specifies that the maximum current delivered
shall not exceed 200mA.
CAUTION
CAUTION
The PM-BRI-EXT power supply unit is equipped with a transformer
that is specially designed for S-Bus line power. The use of a general
purpose DC power transformer may cause equipment damage.
Do not plug the Phantom power supply directly into any other port
than BRI 0/0. Installing it on the Ethernet ports could result in serious
equipment damage.
Installing the gateway router 27
Page 28
VOE241 Getting Started Guide 3 • VOE241 installation
Figure 7. Model VOE241 external 40-VDC power supply
Congratulations, you have finished installing the VOE241 Gateway Router! Now go to chapter 4, “Initial con-
figuration” on page 29.
Installing the gateway router 28
Page 29
Chapter 4 Initial configuration
Chapter contents
Introduction..........................................................................................................................................................30
1. Power up the VOE241......................................................................................................................................30
2. Set your PC to DHCP.......................................................................................................................................30
3. Connect the PC to the VOE241 LAN Port.......................................................................................................32
Open the configuration interface ....................................................................................................................32
4. Get Started ........................................................................................................................................................33
Accessing the Internet .....................................................................................................................................35
Connecting a PC and logging in .....................................................................................................................35
Bootloader.............................................................................................................................................................36
Start Bootloader ..............................................................................................................................................36
Start-up with factory configuration .................................................................................................................37
Load a new application image (VOE Firmware) via TFTP ..............................................................................37
29
Page 30
VOE241 Getting Started Guide 4 • Initial configuration
Introduction
This chapter leads you through the basic steps to set up a new VOE241:
• Powering up the VOE241 (section “1. Power up the VOE241”)
• Configuring your PC to use DHCP (section “2. Set your PC to DHCP”)
• Connecting the PC to the VOE241’s LAN port (section “3. Connect the PC to the VOE241 LAN Port” on
page 32)
• Accessing the Internet (section “4. Get Started” on page 33)
1. Power up the VOE241
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt-
CAUTION
1. Connect the VOE241 to a power source using the included power supply and cable.
age, current, anticipated temperature, flammability, and
mechanical serviceability.
2. When the Power LED stops blinking and remains lit, the VOE241 is ready to configure.
2. Set your PC to DHCP
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt-
CAUTION
This guide will allow you to quickly access the configuration interface of a VOE241 and give an overview of
the different elements you can or need to configure. For detailed information on all configuration parameters
refer to the VOE Firmware software configuration guide.
The VOE241 has a built in DHCP Server which allows an automatic IP connection with a connected PC. To
prepare the connection you need to configure the PC to use DHCP. The following paragraphs show how to do
this on Windows. For other operating systems refer to the operating instructions of the PC.
1. Right-click on My Network Places and select Properties in the context menu (see figure 8).
age, current, anticipated temperature, flammability, and
mechanical serviceability.
Introduction 30
Page 31
VOE241 Getting Started Guide 4 • Initial configuration
Figure 8. Displaying the Network Connections window
Figure 9. Displaying the Internet Properties (TCP/IP) Properties window
2. Double-click on Local Area Connection and click on Properties to open the Internet Protocol (TCP/IP)
Properties window (see figure 9).
3. Select Obtain an IP address automatically and Obtain DNS server address automatically options.
4. Click OK to save changes and close the properties windows.
2. Set your PC to DHCP 31
Page 32
VOE241 Getting Started Guide 4 • Initial configuration
3. Connect the PC to the VOE241 LAN Port
The Interconnecting cables shall be acceptable for external use and shall be
rated for the proper application with respect to voltage, current, anticipated
CAUTION
Now use the included Ethernet cable to connect the configured PC to the VOE241. The factory default configuration of the VOE241 defines Ethernet port 0/1 as the LAN port.
Note Most VOE241 Ethernet ports are Auto-MDIX which means that you can
use a standard straight-wired Ethernet cable to connect to the PC or
a hub/switch.
temperature, flammability, and mechanical serviceability
Figure 10. Connecting the VOE241 to the network
Model Connect to port
VOE241 ETH 0/1 any one of the 4 ports, Auto-MDIX
Open the configuration interface
1. Once IP connectivity is established, use a web browser to get access to the VOE241 configuration inter-
face. Enter the VOE241’s factory default IP address of 192.168.1.1 in the address bar to get started.
2. The Connect to VOE241 window asks you for the login credentials (see figure 11). The factory default
login credentials are:
User Name: administrator
Password: There is no password, leave this field empty
3. Connect the PC to the VOE241 LAN Port 32
Page 33
VOE241 Getting Started Guide 4 • Initial configuration
Figure 11. Login window
3. Click OK.
4. Get Started
After successful login you get to the VOE241 home page, and you can configure your device. You will be presented the following home page, which contains buttons to store the current configuration state, reload the
device and restore to factory defaults. The home page also shows some system information. You can always go
back to the home page by clicking Home in the navigation bar.
4. Get Started 33
Page 34
VOE241 Getting Started Guide 4 • Initial configuration
The GUI consists of the following main elements (see figure 12):
• The “Navigation Bar” on the left edge presents you with a menu listing giving access to the various configu-
ration and status pages of the VOE241.
• At the top of the page you see the “Current System Path” which displays the location and element currently
presented in the main area.
• The rest of the page displays the configuration and status information for the different features of
the VOE241.
Figure 12. Main GUI elements
During the whole configuration process, all your changes are
only applied—that is, saved in volatile memory (RAM). To store
CAUTION
4. Get Started 34
the settings in non-volatile memory (i.e. make them survive
power failure or manual reload), return to the home page and
press the Save Current Configuration button.
Page 35
VOE241 Getting Started Guide 4 • Initial configuration
Accessing the Internet
Connect an Ethernet cable from the WAN port on the VOE241 to the upstream WAN Internet connection.
Begin the configuration for Internet access with the WAN page.
Figure 13. WAN page
Connecting a PC and logging in
Here are some special hints you may use when configuring your VOE241:
For each box containing an “Apply” button, fill in the required fields
and press “apply” once. The settings are applied immediately after
the button is pressed. If there are several boxes with an “Apply” button on one page, fill in the information per box and press the button
for each box separately. This saves the new configuration parameters
in volatile memory (RAM) only.
The “alert” symbol shows you that somewhere a user input is missing
for correct functionality. In the case of the present WAN page, you
can ignore them, because the respective title bullet (“PPP over Ethernet”) is not selected.
The “info” symbol denotes hints to ease configuration or to avoid pitfalls. Read them whenever you encounter them!
There are three different configuration options for the WAN Internet connection (see figure 13):
• DHCP (client—factory default). The VOE241’s WAN port has a DHCP client enabled that uses an
established Internet connection to get the Internet connectivity parameters (IP address, default gateway)
automatically from a DHCP server. Use this option when connecting the VOE241 to a DSL router, a cable
modem, or to a company LAN (with a DHCP server). This is the factory default configuration so no con-
4. Get Started 35
Page 36
VOE241 Getting Started Guide 4 • Initial configuration
figuration is required, only the LAN and WAN Ethernet connections should be made to access the Internet
immediately.
• PPPoE. The VOE241 establishes the connection with the Internet using PPPoE. This is most commonly
used when the VOE241 is connected to a DSL bridge, or a DSL router that is configured in bridge mode
(most routers are capable of this).
Enter the DSL credentials (username and password) on the VOE241 and click on the Apply button.
• User Defined Address. The VOE241 uses an existing internet connection which does not provide an
upstream DHCP server. In this case, you need to set the IP address, subnet mask, default gateway and
DNS servers manually.
- IP Address—The IP address of the WAN Ethernet port.
- IP Mask—The mask for the WAN port’s IP address.
Click on the Apply icon to apply the new configuration.
• Default Gateway—This is the IP address of the upstream router. Click on the Apply icon to apply the new
configuration.
• DNS/DynDNS—In the Configuration Menu, go to DNS/DynDNS. Enter the IP addresses of the DNS
servers and Apply the new settings.
Figure 13 on page 35 shows the third case—User Defined Address configuration of connectivity parameters.
In this example the VOE241’s WAN IP address is 172.16.44.55 with an IP Mask of 255.255.255.0. The
Default Gateway is 172.16.44.1.
Note Be sure to return to the Home configuration page to save the new configura-
tion in non-volatile memory.
The “advanced GUI” leads you to the full universe of
VOE241 configuration parameters. There are many more
things that can be configured than you are presented on the
“basic GUI” pages you see when the system starts. Be aware
that configuration is quite a bit more complicated and
requires some know-how about VoIP and the VOE241 configuration concepts.
Bootloader
The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted
or corrupted application image downloads. It offers console access to the Bootloader and the capability for
downloading application images (e.g. VOE Firmware) via the serial link of the console.
Start Bootloader
To start the Bootloader, power on the VOE241 while pressing the reset button. Open a Telnet session to the
VOE241 via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the
VOE241). The login display will appear. Using the credentials admin / patton , log in to the VOE241.
The following prompt will be displayed:
RedBoot>
Bootloader 36
Page 37
VOE241 Getting Started Guide 4 • Initial configuration
Type help to display an overview of the available commands.
Start-up with factory configuration
Step Command Purpose
1 RedBoot> fis load Copies the VOE Firmware application image from
the persistent memory (flash:) to the volatile memory (RAM) from where it will be executed.
2 RedBoot> go -s factory-config Starts the VOE Firmware application telling it to use
‘factory-config’ as startup configuration.
You can also start-up with any other configuration
available in the persistent memory (nvram:) by providing its name instead of ‘factory-config’.
Load a new application image (VOE Firmware) via TFTP
The following procedure downloads the application image (VOE Firmware) for the mainboard. See the note
below on how to download the respective CLI description file.
Step Command Purpose
1
optional
2
optional
3
optional
4 RedBoot> load -r -v -h
5 RedBoot> fis delete -n 1 Deletes the first application image.
6 RedBoot> fis create Stores the downloaded application image to
RedBoot> ip_address - l
local_ip_address
RedBoot> ip_address -g
RedBoot> ping -h
[/
mask_len
tftp-server_ip_address
base_address file_name
]
gateway
host
-b
Sets the IP address and subnet mask of the
Ethernet interface 0/0 which shall be used to
receive the new application image.
mask_len
(or the number of 1’s within the subnet mask).
See Note below.
Sets the IP address of the default gateway.
Tests the connectivity to the TFTP server.
Downloads an application image into the volatile memory (RAM) from where the VOE241
could directly execute it.
host
base_address
the application image. Use the default address
0x1800100
file_name
TFTP server. Note: use the image file that contains the whole application, not the image
parts.
Reply with ‘y’ to the confirmation request.
the permanent memory (flash:).
Reply with ‘y’ to the confirmation request.
is the length of the network address
: IP address of the TFTP server
: memory location where to store
: path and name of the file on the
Bootloader 37
Page 38
VOE241 Getting Started Guide 4 • Initial configuration
Step Command Purpose
7 RedBoot> fis list -l Checks whether the image has been success-
fully stored, whether it is the desired Release
and Build, and whether it is valid.
8 RedBoot> go Starts the application image that was down-
loaded into the volatile memory (RAM).
Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot-
loader applies the IP address, subnet mask, and default gateway that were last
configured by the Bootloader itself or by another application (e.g. VOE
Firmware). If an application configured the Ethernet interface 0/0 to use
DHCP, the Bootloader will also use DHCP to learn the interface configuration. It can receive and apply the IP address, subnet mask, default gateway,
and default (TFTP) server (transmitted as basic DHCP information ‘Next
server IP address’).
Note This procedure does not download the respective CLI description file.
Download it after starting up VOE Firmware with the following command:
copy tftp://<tftp_server_address>/<server path>/b1 flash:
Example: Downloading and storing a new application image (VOE Firmware)
RedBoot> ip -l 172.16.40.98/19
RedBoot> ip -g 172.16.32.1
RedBoot> ping -h 172.16.32.100
Network PING - from 172.16.40.98 to 172.16.32.100
..........PING - received 10 of 10 expected
RedBoot> load -r -v -h 172.16.32.100 -b 0x1800100 /VOE/image.bin
Using default protocol (TFTP)
Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100
RedBoot> fis delete -n 1
Delete image 1 - continue (y/n)? y
... Erase from 0x60030000-0x601cc974: ..........................
RedBoot> fis create
Use address 0x01800100, size 1684402 ? - continue (y/n)? y
... Erase from 0x60030000-0x601cb3ba: ..........................
... Program from 0x00011eec-0x00011ef4 at 0x60030000: .
... Program from 0x01800100-0x0199b4b2 at 0x60030008: ..........................
... Program from 0x00011eec-0x00011ef4 at 0x60030000: .
Image successfully written to flash
RedBoot> fis list -l
Id Address Length State Description
Entry Load Addr Version
-------------------------------------------------------------------1 0x60030000 1693438 valid VOE Firmware R2.10 BUILD28015
0x01800100 0x01800100 V2.10
Bootloader 38
Page 39
VOE241 Getting Started Guide 4 • Initial configuration
RedBoot> go
Starting ’VOE Firmware R2.10 BUILD28015’ at 0x01800100 via 0x01800100
Bootloader 39
Page 40
Appendix A Specifications
Chapter contents
DSP.......................................................................................................................................................................41
Voice connectivity .................................................................................................................................................41
Data connectivity ..................................................................................................................................................41
Voice processing (signalling dependent).................................................................................................................41
Fax and modem support........................................................................................................................................42
Voice signalling .....................................................................................................................................................42
Voice routing—session router................................................................................................................................42
IP services..............................................................................................................................................................42
Management .........................................................................................................................................................43
Operating environment .........................................................................................................................................43
Operating temperature ....................................................................................................................................43
Operating humidity ........................................................................................................................................43
System...................................................................................................................................................................43
Dimensions ...........................................................................................................................................................43
Weight and power dissipation ...............................................................................................................................44
40
Page 41
VOE241 Getting Started Guide A • Specifications
Note Refer to the software feature matrix for the most up-to-date specifications.
DSP
One 2-channel DSP
Voice connectivity
2 ISDN BRI So (S/T), 4-wire RJ45
One Usr (TE) port labeled Line, one Net (NT) port labeled Phone
Point-to-point, point-to-multipoint configurable
Life-line cut-through relay between Line and Phone ports
Power feed-through between Line and Phone ports
Data connectivity
10/100Base-TX Ethernet WAN port
4-port 10/100Base-TX Ethernet LAN switch
All ports full duplex, autosensing, auto-MDX
Voice processing (signalling dependent)
2 full-duplex channels of Voice CODECS:
• G.711 A-Law/µ-Law (64 kbps)
• G.726 (ADPCM 40, 32, 24, 16 kbps)
• G.723.1 (5.3 or 6.3 kbps)
• G.729ab (8 kbps)
• Transparent ISDN data
G.168 echo cancellation
DTMF detection and generation
Carrier tone detection and generation
Silence suppression and comfort noise
Configurable dejitter buffer
Configurable tones (dial, ringing, busy)
Configurable transmit packet length
RTP/RTCP (RFC 1889)
DSP 41
Page 42
VOE241 Getting Started Guide A • Specifications
Fax and modem support
Automatic fax and modem detection
Codec fallback for modem-bypass
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k)
G.711 Fax-Bypass
Voice signalling
SIPv2
H.323v4
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Configurable progress tones
Voice routing—session router
Local switching (hairpinning)
Interface huntgroups
Call-Distribution groups
Call Routing Criteria:
• Interface
• Calling/called party number
• Time of day, day of week, date
• ISDN bearer capability
• Various other information elements (IEs) of the ISDN setup
• Wildcard and regular expression matching
Number manipulation functions:
• Replace numbers
• Add/remove digits
• Pattern matching and replacement
IP services
IPv4 router; RIPv1, v2 (RFC 1058 and 2453)
Programmable static routes
ICMP redirect (RFC 792); Packet fragmentation
Fax and modem support 42
Page 43
VOE241 Getting Started Guide A • Specifications
DiffServe/ToS set or queue per header bits
Pocket Policing discards excess traffic
802.1p VLAN tagging
IPSEC AH & ESP Modes
Manual Key; IKE optional
AES/DES/3DES Encryption
Note To use the IPSec VPN capabilities including AES/DES/3DES encryption with
the VOE241, you may need to purchase additional license keys.
Management
Industry standard CLI with remote Telnet access
HTTP web management and firmware loading
TFTP configuration & firmware loading
SNMP v1 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Operating environment
Operating temperature
32–104°F (0–40°C)
Operating humidity
5–80% (non condensing)
System
CPU Motorola MC875 operating at 66 MHz
Memory:
• 16 Mbytes SDRAM
• 4 Mbytes Flash
Dimensions
6W x 1.5H x 7.25D in. (4H x 15.5W x 18.5D cm)
Management 43
Page 44
VOE241 Getting Started Guide A • Specifications
Weight and power dissipation
See table 6.
Table 6. VOE241 weight and maximum power specifications
Model Weight Maximum power dissipation
VOE241 30.5 oz./500 g 5W
Weight and power dissipation 44
Page 45
Appendix B Cabling
Chapter contents
Introduction..........................................................................................................................................................46
Ethernet ................................................................................................................................................................46
ISDN BRI.............................................................................................................................................................47
45
Page 46
VOE241 Getting Started Guide B • Cabling
Introduction
This section provides information on the cables used to connect the VOE241 and the interface cards to the
existing network infrastructure and to third party products.
Ethernet
The Interconnecting cables shall be acceptable for external use and shall be
rated for the proper application with respect to voltage, current, anticipated
CAUTION
Ethernet devices (10Base-T/100Base-T) are connected to the VOE241 over a cable with RJ-45 plugs. All
Ethernet ports on the VOE241 are Auto-MDX and use any straight or crossover cable to connect to hubs,
switches, PCs or other devices.
temperature, flammability, and mechanical serviceability
Figure 14. Typical Ethernet straight-through cable diagram
Introduction 46
Page 47
VOE241 Getting Started Guide B • Cabling
ISDN BRI
The Interconnecting cables shall be acceptable for external use and shall be
rated for the proper application with respect to voltage, current, anticipated
CAUTION
The ISDN ports are connected to ISDN terminals (Phones, PBXs) or an ISDN NT using cables terminated
with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX.
temperature, flammability, and mechanical serviceability
Figure 15. Connecting an ISDN device
ISDN BRI 47
Page 48
Appendix C Port pin-outs
Chapter contents
Introduction..........................................................................................................................................................49
Ethernet ................................................................................................................................................................49
ISDN BRI 0/1 Phone (NT/Net) port....................................................................................................................49
ISDN BRI 0/0 Line (TE/Usr) port........................................................................................................................50
48
Page 49
VOE241 Getting Started Guide C • Port pin-outs
Introduction
This section provides pin-out information for the ports of the VOE241.
Ethernet
Table 7. RJ-45 socket
Pin Signal
1 TX+
2 TX3 RX+
6 RX-
Note Pins not listed are not used.
ISDN BRI 0/1 Phone (NT/Net) port
The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown in table 8).
Table 8. RJ-45 socket
Pin Signal
3 Rx+
4 Tx+
5 Tx6 Rx-
Note Pins not listed are not used.
Note All pins between the Phone and Line ports are connected during power failure.
Fallback relay operation:
• When the unit is not powered, the fallback relay connects pins 3, 4, 5, and 6 of the net
and the user ports (fallback) together. This enables you to place calls to the PSTN even if
the unit is powered down.
• Line power applied to the Line port is fed through to the Phone port at all times and
independent of the fallback relay’s status.
Introduction 49
Page 50
VOE241 Getting Started Guide C • Port pin-outs
ISDN BRI 0/0 Line (TE/Usr) port
The BRI Line port uses an 8-pin RJ-45 connector (the pinout is shown in table 8).
Table 9. RJ-45 socket
Pin Signal
3 Rx+
4 Tx+
5 Tx6 Rx-
Note All pins between the Phone and Line ports are connected during power failure.
ISDN BRI 0/0 Line (TE/Usr) port 50
Page 51
Appendix D VOE241 factory configuration
Chapter contents
Introduction..........................................................................................................................................................52
51
Page 52
VOE241 Getting Started Guide D • VOE241 factory configuration
Introduction
The factory configuration settings for VOE241 are as follows:
#----------------------------------------------------------------#
# #
# VOE241 #
# R3.xx BUILDxxxxx SIP #
# 2005-08-25T00:00:00 #
# Factory configuration file #
# #
#----------------------------------------------------------------#
gui type basic
dns-relay
webserver port 80 language en
sntp-client
sntp-client server primary 129.132.2.21 port 123 version 4
profile acl ACL_WAN_PERMIT_ALL_MGMT
permit 1 ip any any
profile acl ACL_WAN_PERMIT_SEL_MGMT
deny 1 tcp any any eq 23
deny 2 tcp any any eq 80
deny 3 udp any any eq 161
permit 4 ip any any
profile acl ACL_WAN_BLOCK_ALL_MGMT
Introduction 52
Page 53
VOE241 Getting Started Guide D • VOE241 factory configuration
deny 1 tcp any any eq 23
deny 2 tcp any any eq 80
deny 3 udp any any eq 161
permit 4 ip any any
profile service-policy SP_WAN_OUT
rate-limit 100000 header-length 18 voice-margin 0
source traffic-class local-voice
priority
source traffic-class default
priority
profile service-policy SP_WAN_IN
rate-limit 100000 header-length 18 voice-margin 200
source traffic-class local-voice
priority
source traffic-class default
queue-limit 4
profile napt NAPT_WAN
profile call-progress-tone US_DIAL_TONE
play 1 0 350 -13 440 -13
Introduction 53
Page 54
VOE241 Getting Started Guide D • VOE241 factory configuration
profile call-progress-tone US_RB_TONE
play 1 2000 440 -19 480 -19
pause 2 4000
profile call-progress-tone US_BUSY_TONE
play 1 500 480 -24 620 -24
pause 2 500
profile call-progress-tone US_CONGESTION_TONE
play 1 250 480 -24 620 -24
pause 2 250
profile tone-set Europe
profile tone-set UnitedStates
map call-progress-tone dial-tone US_DIAL_TONE
map call-progress-tone ringback-tone US_RB_TONE
map call-progress-tone busy-tone US_BUSY_TONE
map call-progress-tone release-tone US_BUSY_TONE
map call-progress-tone congestion-tone US_CONGESTION_TONE
profile voip VOIP
codec 1 g729 rx-length 20 tx-length 20
codec 2 g711alaw64k rx-length 20 tx-length 20
codec 3 g711ulaw64k rx-length 20 tx-length 20
dejitter-mode static
dejitter-max-delay 120
Introduction 54
Page 55
VOE241 Getting Started Guide D • VOE241 factory configuration
profile dhcp-server DHCPS_LAN
network 192.168.1.0 255.255.255.0
include 1 192.168.1.10 192.168.1.19
lease 2 hours
default-router 1 192.168.1.1
domain-name blackb.com
domain-name-server 1 192.168.1.1
context ip router
interface IF_IP_WAN
ipaddress dhcp
use profile acl ACL_WAN_PERMIT_ALL_MGMT in
use profile service-policy SP_WAN_IN in
use profile service-policy SP_WAN_OUT out
use profile napt NAPT_WAN
tcp adjust-mss rx 582
tcp adjust-mss tx 1440
interface IF_IP_LAN
ipaddress 192.168.1.1 255.255.255.0
icmp router-discovery
context ip router
dhcp-server use DHCPS_LAN
subscriber ppp SUB_PPPOE
Introduction 55
Page 56
VOE241 Getting Started Guide D • VOE241 factory configuration
dial out
authentication chap
authentication pap
bind interface IF_IP_WAN router
context cs switch
routing-table called-e164 RT_SPEED_DIAL
route T dest-table RT_NR_BLOCKING MT_SPEED_DIAL
routing-table called-e164 RT_NR_BLOCKING
route default dest-table RT_CALL_ROUTING MT_SET_CNPN
routing-table called-e164 RT_CALL_ROUTING
route default dest-service SER_HG_PSTN_FALLBACK
routing-table called-e164 RT_INCOMING
route default dest-interface IF_S0_01 MT_NR_TRANSLATION
mapping-table called-e164 to called-e164 MT_SPEED_DIAL
mapping-table calling-e164 to calling-e164 MT_SET_CNPN
mapping-table called-e164 to called-e164 MT_NR_TRANSLATION
interface isdn IF_S0_00
route call dest-table RT_INCOMING
Introduction 56
Page 57
VOE241 Getting Started Guide D • VOE241 factory configuration
interface isdn IF_S0_01
route call dest-table RT_SPEED_DIAL
use profile tone-set Europe
isdn-date-time
interface isdn IF_DEV0
interface sip IF_SIP_SERVICE
bind gateway GW_SIP
service default
route call dest-table RT_INCOMING
use profile voip VOIP
service hunt-group SER_HG_PSTN_FALLBACK
timeout 6
drop-cause normal-unspecified
drop-cause no-circuit-channel-available
drop-cause network-out-of-order
drop-cause temporary-failure
drop-cause switching-equipment-congestion
drop-cause access-info-discarded
drop-cause circuit-channel-not-available
drop-cause resources-unavailable
drop-cause no-route-to-destination
route call 1 dest-interface IF_SIP_SERVICE
route call 2 dest-interface IF_S0_00
Introduction 57
Page 58
VOE241 Getting Started Guide D • VOE241 factory configuration
context cs switch
no shutdown
gateway sip GW_SIP
bind interface IF_IP_WAN router
service default
gateway sip GW_SIP
no shutdown
port ethernet 0 0
bind interface IF_IP_WAN router
pppoe
session SES_PPPOE
bind subscriber SUB_PPPOE
shutdown
port ethernet 0 0
no shutdown
port ethernet 0 1
bind interface IF_IP_LAN router
no shutdown
Introduction 58
Page 59
VOE241 Getting Started Guide D • VOE241 factory configuration
port bri 0 0
clock auto
encapsulation q921
q921
protocol pmp
uni-side auto
encapsulation q931
q931
protocol dss1
uni-side user
encapsulation cc-isdn
bind interface IF_S0_00 switch
port bri 0 0
no shutdown
port bri 0 1
clock auto
encapsulation q921
q921
protocol pmp
uni-side auto
encapsulation q931
q931
Introduction 59
Page 60
VOE241 Getting Started Guide D • VOE241 factory configuration
protocol dss1
uni-side net
encapsulation cc-isdn
bind interface IF_S0_01 switch
port bri 0 1
no shutdown
Introduction 60
Page 61
Appendix E End user license agreement
Chapter contents
End User License Agreement.................................................................................................................................62
1. Definitions ..................................................................................................................................................62
2. Title ............................................................................................................................................................62
3. Term ...........................................................................................................................................................62
4. Grant of License ..........................................................................................................................................62
5. Warranty ....................................................................................................................................................62
6. Termination ................................................................................................................................................63
7. Other licenses .............................................................................................................................................63
61
Page 62
VOE241 Getting Started Guide E • End user license agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:
1. Definitions
A) Effective Date shall mean the earliest date of purchase or download of a product containing the Black Box
Program(s) or the Program(s) themselves.
B) Program(s) shall mean all software, software documentation, source code, object code, or executable code.
C) End User shall mean the person or organization which has valid title to the Designated Equipment.
D) Designated Equipment shall mean the hardware on which the Program(s) have been designed and pro-
vided to operate by Black Box.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Black Box or its licensors.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section “6. Termination” on page 63.
4. Grant of License
A) During the term of this Agreement, Black Box grants a personal, non-transferable, non-assignable and
non-exclusive license to the End User to use the Program(s) only with the Designated Equipment at a site
owned or leased by the End User.
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s)
or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Black Box is required to operate the Designated Equipment.
5. Warranty
The Program(s) are provided as is without warranty of any kind. Black Box and its licensors disclaim all warranties, either express or implied, including but not limited to the implied warranties of merchantability, fitness
for a particular purpose or non-infringement. In no event shall Black Box or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss
of business information, or other pecuniary loss) arising out of the use of or inability to use the Program(s),
even if Black Box has been advised of the possibility of such damages. Because some states do not allow the
exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply
to you.
End User License Agreement 62
Page 63
VOE241 Getting Started Guide E • End user license agreement
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are commercial computer software or computer software documentation and
that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are
limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS
227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted
Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A) The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
B) Black Box may terminate this Agreement should End User violate any of the provisions of section “4.
Grant of License” on page 62.
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. Other licenses
The Program may be subject to licenses extended by third parties. Accordingly, Black Box licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identified to the Programs includes:
• A routing license is included at no charge.
• MGCP and VPN capabilities will require the purchase of an additional license.
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
license terms (http://www.gnu.org/licenses/lgpl.html).
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment
from Red Hat distributed to you pursuant to the eCos license terms (http://ecos.sourceware.org/license-
overview.html) and GNU General Public License (GPL) terms (http://www.gnu.org/copyleft/gpl.html).
Source code is available upon request.
End User License Agreement 63
Loading...