Black Box VOE211, VOE212 Getting Started Manual

CUSTOMER

SUPPORT

INFORMATION

Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com

VOE210 Series

Multiport Digital VoIP Router

Getting Started Guide

Important

This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial or residential environment.

EMC

• FCC Part 15, Class A

• EN55022, Class A

• EN55024

Safety

• UL 60950-1/CSA C22.2 N0. 60950-1

• IEC/EN60950-1

• AS/NZS 60950-1

PSTN Regulatory

• TBR3

• AS/ACIF S031

Compliance

Radio and TV Interference

This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the speciﬁcations in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from such interference in a commercial installation. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by disconnecting the cables, try to correct the interference by one or more of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches)

ISDN compliance

The device is approved for connection to the public ISDN telecommunication network.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

CAUTION

CE Notice

We certify that the apparatus identiﬁed in this document conforms to the requirements of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.

The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the above directive is indicated by the CE sign on the device.

Trademarks Used In This Manual

All applied-for and registered trademarks are the property of their respective owners.

Normas Oﬁciales Mexicanas (NOM)

Electrical Safety Statement

Instrucciones De Seguridad

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio caliﬁcado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interﬁera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superﬁcie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el ﬂujo de aire por los oriﬁcios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo ampliﬁcadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra ﬁsica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u oriﬁcios de ventilación.

18. Servicio por personal caliﬁcado deberá ser provisto cuando:

— A: El cable de poder o el contacto ha sido dañado; o

— B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

— C: El aparato ha sido expuesto a la lluvia; o

— D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

— E: El aparato ha sido tirado o su cubierta ha sido dañada.

Summary Table of Contents

1 General information...................................................................................................................................... 15

2 Applications overview.................................................................................................................................... 21

3 VOE210 installation...................................................................................................................................... 24

4 Initial configuration...................................................................................................................................... 29

A Specifications ................................................................................................................................................ 38

B Cabling ......................................................................................................................................................... 43

C Port pin-outs ................................................................................................................................................ 47

D VOE210 factory configuration ..................................................................................................................... 51

E End user license agreement ........................................................................................................................... 53

Table of Contents

Summary Table of Contents ........................................................................................................................... 5

Table of Contents ........................................................................................................................................... 6

List of Figures ................................................................................................................................................. 9

List of Tables ................................................................................................................................................ 10

About this guide ........................................................................................................................................... 11

Audience............................................................................................................................................................... 11

Structure............................................................................................................................................................... 11

Precautions ........................................................................................................................................................... 12

Safety when working with electricity ...............................................................................................................13

General observations .......................................................................................................................................13

Typographical conventions used in this document................................................................................................ 14

General conventions .......................................................................................................................................14

1 General information...................................................................................................................................... 15

VOE210 overview .................................................................................................................................................16

VOE210 rear panel .........................................................................................................................................17

VOE210 front panel .......................................................................................................................................19

2 Applications overview.................................................................................................................................... 21

Introduction..........................................................................................................................................................22

Application—Edge intelligence of enterprise communication................................................................................22

Application—Multi-service ISDN Internet telephony IAD ...................................................................................23

3 VOE210 installation...................................................................................................................................... 24

Planning the installation........................................................................................................................................25

Site log ............................................................................................................................................................25

Network information ......................................................................................................................................25

Network Diagram ...........................................................................................................................................25

IP related information .....................................................................................................................................25

Software tools .................................................................................................................................................26

Power source ...................................................................................................................................................26

Location and mounting requirements .............................................................................................................26

Installing the gateway router..................................................................................................................................26

Placing the VOE210 .......................................................................................................................................26

Installing cables ...............................................................................................................................................26

Connecting ISDN terminals and NT to the VOE210’s ISDN BRI ports ..................................................27

Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................27

Connecting the power supply ....................................................................................................................28

Internal S-Bus power supply ......................................................................................................................28

4 Initial configuration...................................................................................................................................... 29

Introduction..........................................................................................................................................................30

1. Connecting the VOE210 to your laptop PC......................................................................................................30

VOE21x Getting Started Guide

Table of Contents

2. Configuring the desired IP address ....................................................................................................................31

Factory-default IP settings ...............................................................................................................................31

Login ..............................................................................................................................................................31

Changing the WAN IP address .......................................................................................................................31

3. Connecting the VOE210 to the network...........................................................................................................32

4. Loading the configuration (optional).................................................................................................................33

Bootloader.............................................................................................................................................................34

Start Bootloader ..............................................................................................................................................34

Start-up with factory configuration .................................................................................................................35

Load a new application image (VOE Firmware) via TFTP ..............................................................................35

Load a new application image (VOE Firmware) via the serial link ..................................................................37

A Specifications ................................................................................................................................................ 38

DSP.......................................................................................................................................................................39

Voice connectivity .................................................................................................................................................39

Data connectivity ..................................................................................................................................................39

Voice processing (signalling dependent).................................................................................................................39

Fax and modem support........................................................................................................................................40

Voice signalling .....................................................................................................................................................40

Voice routing—session router................................................................................................................................40

IP services..............................................................................................................................................................41

Management .........................................................................................................................................................41

System...................................................................................................................................................................41

Physical .................................................................................................................................................................41

B Cabling ......................................................................................................................................................... 43

Introduction..........................................................................................................................................................44

Console .................................................................................................................................................................44

Ethernet ................................................................................................................................................................45

ISDN BRI.............................................................................................................................................................46

C Port pin-outs ................................................................................................................................................ 47

Introduction..........................................................................................................................................................48

Console port..........................................................................................................................................................48

Ethernet ................................................................................................................................................................48

ISDN BRI 0/0 (NT/Net or TE/User) port............................................................................................................49

ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)............................................................................................................49

D VOE210 factory configuration ..................................................................................................................... 51

Introduction..........................................................................................................................................................52

E End user license agreement ........................................................................................................................... 53

End User License Agreement.................................................................................................................................54

1. Definitions ..................................................................................................................................................54

2. Title ............................................................................................................................................................54

3. Term ...........................................................................................................................................................54

4. Grant of License ..........................................................................................................................................54

VOE21x Getting Started Guide

5. Warranty ....................................................................................................................................................54

6. Termination ................................................................................................................................................55

7. Other licenses .............................................................................................................................................55

Table of Contents

List of Figures

1 VOE210 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 VOE210 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 VOE210 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4 Edge intelligence of enterprise communication application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5 Internet telephony IAD application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

7 Connecting the VOE210 to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8 Connecting the VOE210 to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

9 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

10 Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

11 Connecting an ISDN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

12 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

List of Tables

1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 VOE210 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

7 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

8 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

About this guide

This guide describes the VOE210 hardware, installation and basic conﬁguration.

Audience

This guide is intended for the following users:

• Operators

• Installers

• Maintenance technicians

Structure

This guide contains the following chapters and appendices:

• Chapter 1 on page 15 provides information about router features and capabilities

• Chapter 2 on page 21 contains an overview describing router operation and applications

• Chapter 3 on page 24 provides hardware installation procedures

• Chapter 4 on page 29 provides quick-start procedures for conﬁguring the VOE210 router

• Appendix A on page 38 contains speciﬁcations for the routers

• Appendix B on page 43 provides cable recommendations

• Appendix C on page 47 describes the router’s ports and pin-outs

• Appendix D on page 51 lists the factory conﬁguration settings for VOE210

• Appendix E on page 53 provides license information that describes acceptable usage of the software pro-

vided with the VOE210

For best results, read the contents of this guide before you install the router.

CAUTION

WARNING

VOE21x Getting Started Guide

Precautions

Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning.

Note

IMPORTANT

CAUTION

WARNING

A note presents additional information or interesting sidelights.

The alert symbol and IMPORTANT heading calls attention to important information.

The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.

The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.

The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.

The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warning instructions to avoid injury caused by electric shock.

VOE21x Getting Started Guide

Safety when working with electricity

This device contains no user serviceable parts. The equipment shall be returned to Black Box for repairs, or repaired by qualiﬁed service personnel.

WARNING

Ensure that the power cable shipped with this devise meets all applicable standards for the country in which it is to be installed.

WARNING

Mains Voltage: Do not open the case the power cord is attached. Disconnect the power supply cord before servicing. For systems without a power switch,

WARNING

line voltages are present within the power supply when the power cords are connected. The wall outlet that is utilized to power the VOE210 router shall be within 10 feet (3 meters) of the device, shall be easily accessible, grounded, and protected by a circuit breaker.

Hazardous network voltages are present in WAN ports regardless of whether power to the VOE210 is ON or OFF. To avoid electric shock, use caution when

WARNING

near WAN ports. When detaching cables, detach the end away from the VOE210 ﬁrst.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

In accordance with the requirements of council directive 2002/ 96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.

General observations

• Clean the case with a soft slightly moist anti-static cloth

• Place the unit on a ﬂat surface and ensure free air circulation

• Avoid exposing the unit to direct sunlight and other heat sources

• Protect the unit from moisture, vapors, and corrosive liquids

VOE21x Getting Started Guide

Typographical conventions used in this document

This section describes the typographical conventions and terms used in this guide.

General conventions

The procedures described in this manual use the following text conventions:

Table 1. General conventions

Convention Meaning

Garamond blue type

Futura bold type

Futura bold-italic type

Italicized Futura type

Futura type Indicates the names of ﬁelds or windows.

Garamond bold type

< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,

[ ] Elements in square brackets are optional. {a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated

screen

node

VOE

# An hash sign at the beginning of a line indicates a comment line.

Indicates a cross-reference hyperlink that points to a ﬁgure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you have ﬁnished reviewing the reference, click on the Go to Previous View

button in the Adobe® Acrobat® Reader toolbar to return to your starting point. Commands and keywords are in boldface font.

Parts of commands, which are related to elements already named by the user, are in

boldface italic

Variables for which you supply values are in

Indicates the names of command buttons that execute an action.

<C>, and so on.

by vertical bars ( | ) Terminal sessions and information the system displays are in The leading IP address or nodename of a VOE210 is substituted with

boldface italic

The leading VOE on a command line represents the nodename of the VOE210

font.

italic

font

screen font

node

Chapter 1

Chapter contents

VOE210 overview .................................................................................................................................................16

VOE210 rear panel .........................................................................................................................................17

VOE210 front panel .......................................................................................................................................19

General information

VOE21x Getting Started Guide

1 • General information

VOE210 overview

The VOE210 Mutiport Digital VoIP Router (see ﬁgure 1) combines IP routing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) delivered on ﬁve ISDN S This combination allows you to leverage low-cost Internet Telephony on existing ISDN Phones and PBX equipment for complete SoHo and branch ofﬁce voice and data connectivity.

(S/T) Basic Rate Interface (BRI).

Figure 1. VOE210

The VOE210 series consists of two models: the VOE211 and VOE212. Both models come equipped with two 10/100Base-T Ethernet ports.

The VOE210 Gateway-Router performs the following major functions:

• Eight channels of Voice over IP and local voice switching via 5 ISDN BRI S

ports. Each port can be

switched between NT and TE per software. One port can be used a clock source.

• For each ISDN S0 port in NT mode a Phantom power supply can be switched on. The total delivered

power is 4W.

• A fallback cut-through relay between ISDN BRI ports 0/0 and 0/1 electrically connects the NT and TE

port in case of power failure and enables life-line calls to the public ISDN network (PSTN-supplied ISDN line must be used).

• Standard compliant VoIP in accordance with SIP or H.323 protocols.

• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data trafﬁc.

ports and 4 VoIP channels.

The VOE211 is the same as the VOE212 except that it supports 3 ISDN BRI S

VOE210 overview

VOE21x Getting Started Guide

1 • General information

VOE210 rear panel

The VOE210 is a compact VoIP Gateway Router that supports up to eight VoIP calls on up to ﬁve ISDN BRI ports (see ﬁgure 2). The VOE210 rear panel ports are described in table 2.

(~120–240V, 50/60 Hz, 1A)

Power

Life-line

ports

VOE212

Port

WAN ETH 0/0

LAN ETH 0/1

BRI 0/0

ISDN S/T

RS-232 port

RESET

button

CONSOLE

10/100bT port

ETH 0/0

10/100bT port

ETH 0/1

BRI ports 0/0 – 0/4

ISDN S/T

BRI ports 0/0 – 0/2

VOE211

Figure 2. VOE210 rear panel

Table 2. Rear panel ports

Description

Auto-MDX Fast-Ethernet port, RJ-45 (see

ﬁgure 2

), connects the unit to an Ethernet

WAN device (for example, a cable modem, DSL modem, or ﬁber modem). Auto-MDX Fast-Ethernet port, RJ-45 (see

ﬁgure 2

), connect the unit to an Ethernet

LAN (for example, a PC, printer, or wireless bridge). ISDN BRI TE/NT port, RJ-45 socket S0 (S/T) interface (see

ﬁgure 2

), connects the VOE210 with an ISDN device over an S/T bus, e.g. a PBX or an NT. The interface may be used as fallback if connected to an NT. The port can be switched between TE and NT mode.The interface is internally terminated with 100 Ohm. Point-to-point or point-to-multipoint conﬁgurable. If the port is in NT mode a phantom power supply can be switched on to supply connected phones with power.

VOE210 overview

VOE21x Getting Started Guide

Port Description

BRI 0/1

ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see ﬁgure 2), connects the VOE210 with an ISDN device over an S/T bus, e.g. a PBX or an NT. The interface may be used as fallback if connected to an NT. The port can be switched between TE and NT mode.The interface is internally terminated with 100 Ohm. Point-to-point or point-to-multipoint conﬁgurable. If the port is in NT mode a phantom power supply can be switched on to supply connected phones with power.

BRI 0/2

ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see ﬁgure 2), connects the VOE210 with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port can be switched between TE and NT mode.The interface is internally terminated with 100 Ohm. Point-to-point or point-to-multipoint conﬁgurable. If the port is in NT mode a phantom power supply can be switched on to supply connected phones with power.

BRI 0/3

(VOE212 only)

BRI 0/4

(VOE212 only)

Console

Used for service and maintenance, the Console port (see ﬁgure 2), an RS-232 RJ-45 connector, connects the product to a serial terminal such as a PC or ASCII terminal (also called a dumb terminal). (9600 bps, 8 bits, no parity, 1 stop bit, no ﬂow control).

100-240 VAC 50-

Electricity supply socket for mains power cable. (see ﬁgure 2).

60 Hz Reset

The reset button (see ﬁgure 2) has three functions:

• Restart the unit with the current startup conﬁguration—Press (for less than 1 second)

• Restart the unit with factory default conﬁguration—Press the

• Restart the unit in bootloader mode (to be used only by trained VOE210 techni-

1 • General information

Table 2. Rear panel ports (Continued)

and release the

5 seconds until the

Reset

button to restart the unit with the current startup conﬁguration.

Power

LED (see ﬁgure 3 on page 19) starts blinking to restart

the unit with factory default conﬁguration.

cians)—Starting with the unit powered off, press and hold the apply power to the unit. Release the

Reset

button when the

Power

ing so the unit will enter bootloader mode.

Reset

button for

Reset

button as you

LED starts blink-

VOE210 overview

VOE21x Getting Started Guide 1 • General information

VOE212

Multiport Digital VoIP Router

Power

Run VoIP Link

ENET 0

Act/Link

ENET 0

100

ENET 0

Act/Link

BRI 0

Link

ENET 0

100

BRI 0

Link

BRI 0

Active

BRI 0 Active

BRI 1

Link

BRI 1

Link

BRI 1

Active

BRI 1

Active

BRI 2

Link

BRI 2 Active

BRI 2

Link

BRI 3

Link

BRI 2

Active

BRI 4

Link

BRI 3 Active

BRI 4

Active

Multiport Digital VoIP Router

Figure 3. VOE210 front panel

VOE210 front panel

Figure 3 shows VOE210 LEDs, the LED deﬁnitions are listed in table 3 on page 20.

VOE211

VOE210 overview 19

VOE21x Getting Started Guide 1 • General information

Table 3. VOE210 LED deﬁnitions

LED Description

Note If an error occurs, all LEDs will ﬂash once per second.

Power When lit, indicates power is applied. Run When lit, the unit is in normal operation. Flashes once per second during

boot (startup).

VoIP Link

• On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,

in the case of direct routing, has at least one active VoIP connection.

• Off indicates the unit is not conﬁgured or registered, or has no active direct-

routed VoIP connection.

• Flashing green indicates that the unit is attempting to register or has failed

to register.

BRI Link/Sig On when L1 and L2 are active. Flash to follow signaling activity on D-Channel. BRI B1/B2 Off indicates no active calls. Blinking when one or two B-channels are connected. Ethernet Link

• On when the Ethernet connection on the corresponding port has a

link indication.

• Flashes when data is received or transmitted at the corresponding Ethernet port.

Ethernet 100M

• On when the Ethernet is connected to a 100Mb network

• Off when the Ethernet is connected to a 10Mb network.

VOE210 overview 20

Chapter 2 Applications overview

Chapter contents

Introduction..........................................................................................................................................................22

Application—Edge intelligence of enterprise communication................................................................................22

Application—Multi-service ISDN Internet telephony IAD ...................................................................................23

VOE21x Getting Started Guide 2 • Applications overview

Introduction

Black Box’s VOE210 VoIP Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP and data networks. This chapter describes typical applications for which this VOE210 is uniquely suited.

Note Detailed conﬁguration information for the applications can be found on the

CD-ROM that was included with your VOE210 device.

Application—Edge intelligence of enterprise communication

Enterprises are excited about voice over IP and convergence for the following reasons:

• Bypassing the PSTN. Using Internet telephony service providers (ITSPs) instead of incumbent carriers dra-

matically reduces telephony costs

• IP PBXs, with their full suite of features and ease of integration into existing IT environments are

very appealing

• Convergence lowers technology ownership costs and enables enterprises to deploy new

integrated applications

However, there are several concerns about migrating the whole telephony infrastructure to VoIP:

• Loss of voice quality

• Unknown reliability

• Lack of experience/expertise in voice over IP

Black Box’s VOE210 series of VoIP gateways address these concerns enabling enterprises to safely migrate to VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communication device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.

Figure 4. Edge intelligence of enterprise communication application

Introduction 22

VOE21x Getting Started Guide 2 • Applications overview

How it works:

1. Connect the VOE210 to the PSTN and legacy PBX, and conﬁgure the call router to pass all calls from the

PBX to the PSTN and vice versa. This ﬁrst step will not affect any uses in the enterprise

2. Choose your ITSPs, and conﬁgure as many on the VOE210 as you need. Use the intelligent call router in

the VOE210 to decide which call is forwarded to which ITSP, and which calls should go to the PSTN. This may be based upon least-cost routing criteria, or for example, on calling party number. The latter is ideal if you want to test calls to an ITSP before enabling it for all users within the enterprise.

3. Voice over IP can be switched off instantly on one single box (the VOE210) to revert the system back to as

it was before.

4. Build up an IP PBX system that uses the VOE210 as PSTN gateway. For all calls from this IP PBX, you

can direct them to the PSTN or to ITSPs. Numbering plan adaptations are handled through regular expression matching by the VOE210. No need to change anything on the PBXs.

5. Once the IP PBX is ready, you can choose on incoming calls from the PSTN, for each extension whether

this extension is to be directed to the IP PBX or on the legacy PBX.

Application—Multi-service ISDN Internet telephony IAD

The VOE210 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see ﬁgure 5). Using individually conﬁgurable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN can ring the same phone.

Up to 5 BRI So for ISDN

terminals and/or BBX

PBX

LAN Ethernet

SmartNode 4638

VOE212

LAN to WAN QoS Routing and Security

WAN Ethernet, external

broadband access

Local breakout & life-line

Up to 8 VoIP calls

ISDN Network

Internet

Voice

Data

Figure 5. Internet telephony IAD application

Broadband network connectivity integrates with any ﬁxed IP, DHCP or PPPoE service. An integrated 10/100 Ethernet LAN port, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as optional IPSec VPN, fulﬁlls the requirements of demanding network users.

Quality of Service (QoS) features complete the offering with advanced voice prioritization and trafﬁc management.

Application—Multi-service ISDN Internet telephony IAD 23

Chapter 3 VOE210 installation

Chapter contents

Planning the installation........................................................................................................................................26

Site log ............................................................................................................................................................26

Network information ......................................................................................................................................26

Network Diagram ...........................................................................................................................................26

IP related information .....................................................................................................................................26

Software tools .................................................................................................................................................27

Power source ...................................................................................................................................................27

Location and mounting requirements .............................................................................................................27

Installing the gateway router..................................................................................................................................27

Placing the VOE210 .......................................................................................................................................27

Installing cables ...............................................................................................................................................27

Connecting ISDN terminals and NT to the VOE210’s ISDN BRI ports ..................................................28

Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................28

Connecting the power supply ....................................................................................................................29

Internal S-Bus power supply ......................................................................................................................29

VOE21x Getting Started Guide 3 • VOE210 installation

Planning the installation

Before installing the gateway router device, the following tasks should be completed:

• Create a network diagram (see section “Network information” on page 25)

• Gather IP related information (see section “IP related information” on page 25 for more information)

• Install the hardware and software needed to conﬁgure the VOE210. (See section “Software tools” on

page 26)

• Verify power source reliability (see section “Power source” on page 26).

After you have ﬁnished preparing for gateway router installation, go to section “Installing the gateway router” on page 26 to install the device.

Site log

Black Box recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table 4.

Table 4. Sample site log entries

Entry Description

Installation Make a copy of the installation checklist and insert it into the site log

Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history

Conﬁguration changes Record all changes and the reasons for them

Maintenance Schedules, requirements, and procedures performed

Comments Notes, and problems

Software Changes and updates to VOE Firmware software

Network information

Network connection considerations that you should take into account for planning are provided for several types of network interfaces are described in the following sections.

Network Diagram

Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components.

IP related information

Before you can set up the basic IP connectivity for your VOE210 you should have the following information:

• IP addresses used for Ethernet LAN and WAN ports

• Subnet mask used for Ethernet LAN and WAN ports

• IP addresses of central H.323 gatekeeper (if used)

Planning the installation 25

VOE21x Getting Started Guide 3 • VOE210 installation

• IP addresses and/or URL of SIP servers or Internet telephony services (if used)

• Login and password for PPPoE

Access

• Login and password for SIP or H.323 based telephony services

• IP addresses of central TFTP server used for conﬁguration upload and download (optional)

Software tools

You will need a PC (or equivalent) with Windows Telnet or a program such as Te ra Ter m P ro We b (included on the VOE210 CD-ROM) to conﬁgure the software on your VOE210 router.

Power source

If you suspect that your AC power is not reliable, for example if room lights ﬂicker often or there is machinery with large motors nearby, have a qualiﬁed professional test the power. Black Box recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.

Location and mounting requirements

The VOE210 router is intended to be placed on a desktop or similar sturdy, ﬂat surface that offers easy access to the cables. Allow sufﬁcient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.

Installing the gateway router

VOE210 hardware installation consists of the following:

• Placing the device at the desired installation location (see section “Placing the VOE210” on page 26)

• Connecting the interface and power cables (see section “Installing cables”)

When you ﬁnish installing the VOE210, go to chapter 4, “Initial conﬁguration” on page 29.

Placing the VOE210

Place the unit on a desktop or similar sturdy, ﬂat surface that offers easy access to the cables. The unit should be installed in a dry environment with sufﬁcient space to allow air circulation for cooling.

Note For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,

and rear of the unit.

Installing cables

Do not work on the system or connect or disconnect cables during periods of lightning activity.

WARNING

Installing the gateway router 26

VOE21x Getting Started Guide 3 • VOE210 installation

Connect the cables in the following order:

The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, ﬂammability, and

CAUTION

mechanical serviceability.

1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT

to the VOE210’s ISDN BRI ports”).

2. Connect the 10/100Base-T Ethernet LAN and WAN (see section “Connecting the 10/100Base-T Ether-

net LAN and WAN cables” on page 27)

3. Connect the power mains cable (see section “Connecting the power supply” on page 28)

Connecting ISDN terminals and NT to the VOE210’s ISDN BRI ports

The VOE210 comes with ﬁve ISDN BRI ports located on the rear panel (see ﬁgure 2 on page 17). All ports can be connected to the PSTN (ISDN NT) or terminals.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

CAUTION

Note We recommend connecting the PSTN to BRI 0/0 and a terminal to BRI 0/1

to beneﬁt from the lifeline function.

For details on the BRI port pinout and ISDN cables, refer to Appendix B, “Cabling” on page 43 and Appendix

C, “Port pin-outs” on page 47.

Connecting the 10/100Base-T Ethernet LAN and WAN cables

The VOE210 has automatic MDX (auto-crossover) detection and conﬁguration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable.

1. Connect to the subscriber port of the broadband access modem (DSL, cable, WLL) to ETH 0/0.

2. Connect port ETH 0/1 to your LAN.

For details on the Ethernet port pinout and cables, refer to Appendix B, “Cabling” on page 43 and Appendix

C, “Port pin-outs” on page 47.

Installing the gateway router 27

VOE21x Getting Started Guide 3 • VOE210 installation

Connecting the power supply

Do the following to connect the main power to the Model VOE210:

Note Do not connect the power cord to the AC power outlet at this time.

1. Insert the female end of the AC power to the mains port (see ﬁgure 2 on page 17).

The internal power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).

CAUTION

Verify that the proper voltage is present before plugging the power cord into the receptacle. Failure to do so could result in equipment damage.

2. Verify that the AC power cord included with your router is compatible with local standards.

3. Connect the male end of the AC power cord to an appropriate AC power outlet.

VOE212

Multiport Digital VoIP Router

Power

Figure 6. Power LED

4. Verify that the green Power LED is lit (see ﬁgure 6).

Internal S-Bus power supply

The Model VOE210 supplies S-Bus line power on the BRI ports that can be activated individually for each port. If a port is switched to TE mode, line power is switched off. A total of 4W are available.

Congratulations, you have ﬁnished installing the VOE210 Gateway Router! Now go to chapter 4, “Initial con-

ﬁguration” on page 29.

Installing the gateway router 28

Chapter 4 Initial conﬁguration

Chapter contents

Introduction..........................................................................................................................................................31

1. Connecting the VOE210 to your laptop PC......................................................................................................31

2. Configuring the desired IP address ....................................................................................................................32

Factory-default IP settings ...............................................................................................................................32

Login ..............................................................................................................................................................32

Changing the WAN IP address .......................................................................................................................32

3. Connecting the VOE210 to the network...........................................................................................................33

4. Loading the configuration (optional).................................................................................................................34

Bootloader.............................................................................................................................................................35

Start Bootloader ..............................................................................................................................................35

Start-up with factory configuration .................................................................................................................36

Load a new application image (VOE Firmware) via TFTP ..............................................................................36

Load a new application image (VOE Firmware) via the serial link ..................................................................38

VOE21x Getting Started Guide 4 • Initial configuration

Introduction

This chapter leads you through the basic steps to set up a new VOE210 and to download a conﬁguration. Setting up a new VOE210 consists of the following main steps:

Note If you haven’t already installed the VOE210, refer to chapter 3, “VOE210

installation” on page 24.

• Connecting the VOE210 to your laptop PC

• Conﬁguring the desired IP address

• Connecting the VOE210 to the network

• Loading the conﬁguration (optional)

Note The VOE210 CD-ROM contains a collection of third party software tools

(including TFTP servers and Telnet utilities) to help you conﬁgure, operate and monitor the VOE210 device.

1. Connecting the VOE210 to your laptop PC

First the VOE210 must be connected to the mains power supply with the power cable. Wait until the Power LED stops blinking and stays lit constantly. Now the VOE210 is ready.

The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, ﬂammability, and

CAUTION

mechanical serviceability.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

The VOE210 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see ﬁgure 7).

Straight-through wired cable

Laptop PC

LAN (ETH 0/1)

Figure 7. Connecting the VOE210 to your laptop PC

Introduction 30

VOE21x Getting Started Guide 4 • Initial configuration

The VOE210 comes with a built-in DHCP server to simplify conﬁguration. Therefore, to automatically conﬁgure the PC for IP connectivity to the VOE210, the laptop PC must be conﬁgured for DHCP. The VOE210 will provide the PC with an IP address. You can check the connection to the VOE210 by executing the ping command from the PC command window as follows:

ping 192.168.1.1

2. Conﬁguring the desired IP address

Factory-default IP settings

The factory default conﬁguration for the Ethernet interface IP addresses and network masks are listed in table 5. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.

Table 5. Factory default IP address and network mask conﬁguration

IP Address Network Mask

WAN interface Ethernet 0 (ETH 0/0) DHCP DHCP LAN interface Ethernet 1 (ETH 0/1) 192.168.1.1 255.255.255.0 DHCP address range 192.168.1.10–192.168.1.19 255.255.255.0

If these addresses match with those of your network, go to section “3. Connecting the VOE210 to the net-

work” on page 32. Otherwise, refer to the following sections to change the addresses and network masks.

To access the VOE210, start the Telnet application. Type the default IP address for the router into the address ﬁeld: 192.168.1.1. Accessing your VOE210 via a Telnet session displays the login screen. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt.

192.168.1.1>

After you have successfully logged in you are in the operator execution mode, indicated by > as command line prompt. With the commands enable and conﬁgure you enter the conﬁguration mode.

192.168.1.1>enable

192.168.1.1#configure

192.168.1.1(cfg)#

Changing the WAN IP address

Select the context IP mode to conﬁgure an IP interface.

192.168.1.1(cfg)#context ip router

192.168.1.1(ctx-ip)[router]#

2. Configuring the desired IP address 31

VOE21x Getting Started Guide 4 • Initial configuration

Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider).

192.168.1.1(ctx-ip)[router]#interface eth0

192.168.1.1(if-ip)[eth0]#ipaddress 172.16.1.99 255.255.255.0

2002-10-29T00:09:40 : LOGINFO : Link down on interface eth0. 2002-10-29T00:09:40 : LOGINFO : Link up on interface eth0.

172.16.1.99(if-ip)[eth0]#

Copy this modiﬁed conﬁguration to your new start-up conﬁguration. This will store your changes in non-volatile memory. Upon the next start-up the system will initialize itself using the modiﬁed conﬁguration.

172.16.1.99(if-ip)[eth0]#copy running-config startup-config

172.16.1.99(if-ip)[eth0]#

The VOE210 can now be connected to your network.

3. Connecting the VOE210 to the network

In general, the VOE210 will connect to the network via the WAN (ETH 0/0) port. This enables the VOE210 to offer routing services to the PC hosts on LAN (ETH 0/1) port. The VOE210 Series is equipped with AutoMDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/switch connections (see ﬁgure 8).

CAUTION

The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, ﬂammability, and mechanical serviceability.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

3. Connecting the VOE210 to the network 32

VOE21x Getting Started Guide 4 • Initial configuration

LAN

Straight-through wired

Network

or crossover cable

WAN (ETH 0/0)

LAN (ETH 0/1)

Figure 8. Connecting the VOE210 to the network

You can check the connection with the ping command from the VOE210 to another host on the network.

172.16.1.99(if-ip)[eth0]#ping <IP Address of the host>

Note If the WAN address is not set to DHCP, to ping a device outside your local

LAN you must ﬁrst conﬁgure the default gateway.

4. Loading the conﬁguration (optional)

Black Box provides a collection of conﬁguration templates on the CD-ROM that came with the VOE210 device, one of which may be similar enough to your application that you can use it to speed up conﬁguring the VOE210. Simply download the conﬁguration note that matches your application to your PC. Adapt the conﬁguration as described in the conﬁguration note to your network (remember to modify the IP address) and copy the modiﬁed conﬁguration to a TFTP server. The VOE210 can now load its conﬁguration from this server.

Note If your application is unique and not covered by any of Black Box’s conﬁgu-

ration templates, you can manually conﬁgure the VOE210 instead of loading a conﬁguration ﬁle template.

In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the conﬁguration named VOE.cfg in the root directory of the TFTP server.

172.16.1.99(if-ip)[eth0]#copy tftp://172.16.1.11/VOE.cfg startup-config

Download...100%

172.16.1.99(if-ip)[eth0]#

4. Loading the configuration (optional) 33

VOE21x Getting Started Guide 4 • Initial configuration

After the VOE210 has been rebooted the new startup conﬁguration will be activated.

When you issue the reload command, the VOE210 will ask if you want to copy the running conﬁguration to the startup conﬁguration. Since you just downloaded a conﬁguration ﬁle to the

IMPORTANT

startup conﬁguration you must answer this question with NO. Otherwise, the downloaded conﬁguration will be overwritten and lost!

172.16.1.99(if-ip)[eth0]#reload

Running configuration has been changed. Do you want to copy the 'running-config' to the 'startup-config'? Press 'yes' to store, 'no' to drop changes : no Press 'yes' to restart, 'no' to cancel : yes The system is going down

Bootloader

The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted or corrupted application image downloads. It offers console access to the Bootloader and the capability for downloading application images (e.g. VOE Firmware) via the serial link of the console.

Start Bootloader

To start the Bootloader, power on the VOE210 while pressing the reset button. Open a Telnet session to the VOE210 via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the VOE210). The login display will appear. Using the credentials admin / patton , log in to the VOE210. The following prompt will be displayed:

RedBoot>

Type help to display an overview of the available commands.

Bootloader 34

VOE21x Getting Started Guide 4 • Initial configuration

Start-up with factory conﬁguration

Step Command Purpose

1 RedBoot> ﬁs load Copies the VOE Firmware application image from

the persistent memory (ﬂash:) to the volatile memory (RAM) from where it will be executed.

2 RedBoot> go -s factory-conﬁg Starts the VOE Firmware application telling it to use

‘factory-conﬁg’ as startup conﬁguration. You can also start-up with any other conﬁguration available in the persistent memory (nvram:) by providing its name instead of ‘factory-conﬁg’.

Load a new application image (VOE Firmware) via TFTP

The following procedure downloads the application image (VOE Firmware) for the mainboard. See the note below on how to download the respective CLI description ﬁle.

Step Command Purpose

optional

4 RedBoot> load -r -v -h

5 RedBoot> ﬁs delete -n 1 Deletes the ﬁrst application image.

6 RedBoot> ﬁs create Stores the downloaded application image to

7 RedBoot> ﬁs list -l Checks whether the image has been success-

RedBoot> ip_address - l

local_ip_address

RedBoot> ip_address -g

RedBoot> ping -h

mask_len

tftp-server_ip_address

base_address ﬁle_name

]

gateway

host

-b

Sets the IP address and subnet mask of the Ethernet interface 0/0 which shall be used to receive the new application image.

mask_len

(or the number of 1’s within the subnet mask). See Note below.

Sets the IP address of the default gateway.

Tests the connectivity to the TFTP server.

Downloads an application image into the volatile memory (RAM) from where the VOE210 could directly execute it.

host base_address

the application image. Use the default address 0x1800100

ﬁle_name

TFTP server. Note: use the image ﬁle that contains the whole application, not the image parts.

Reply with ‘y’ to the conﬁrmation request.

the permanent memory (ﬂash:). Reply with ‘y’ to the conﬁrmation request.

fully stored, whether it is the desired Release and Build, and whether it is valid.

is the length of the network address

: IP address of the TFTP server

: memory location where to store

: path and name of the ﬁle on the

Bootloader 35

VOE21x Getting Started Guide 4 • Initial configuration

Step Command Purpose

8 RedBoot> go Starts the application image that was down-

loaded into the volatile memory (RAM).

Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot-

loader applies the IP address, subnet mask, and default gateway that were last conﬁgured by the Bootloader itself or by another application (e.g. VOE Firmware). If an application conﬁgured the Ethernet interface 0/0 to use DHCP, the Bootloader will also use DHCP to learn the interface conﬁguration. It can receive and apply the IP address, subnet mask, default gateway, and default (TFTP) server (transmitted as basic DHCP information ‘Next server IP address’).

Note This procedure does not download the respective CLI description ﬁle.

Download it after starting up VOE Firmware with the following command:

copy tftp://<tftp_server_address>/<server path>/b1 flash:

Example: Downloading and storing a new application image (VOE Firmware)

RedBoot> ip -l 172.16.40.98/19 RedBoot> ip -g 172.16.32.1 RedBoot> ping -h 172.16.32.100 Network PING - from 172.16.40.98 to 172.16.32.100

..........PING - received 10 of 10 expected

RedBoot> load -r -v -h 172.16.32.100 -b 0x1800100 /VOE/image.bin Using default protocol (TFTP)

Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100

RedBoot> fis delete -n 1 Delete image 1 - continue (y/n)? y

... Erase from 0x60030000-0x601cc974: ..........................

RedBoot> fis create Use address 0x01800100, size 1684402 ? - continue (y/n)? y

... Erase from 0x60030000-0x601cb3ba: ..........................

... Program from 0x00011eec-0x00011ef4 at 0x60030000: .

... Program from 0x01800100-0x0199b4b2 at 0x60030008: ..........................

... Program from 0x00011eec-0x00011ef4 at 0x60030000: . Image successfully written to flash

RedBoot> fis list -l Id Address Length State Description Entry Load Addr Version

-------------------------------------------------------------------1 0x60030000 1693438 valid VOE Firmware R2.10 BUILD28015 0x01800100 0x01800100 V2.10

RedBoot> go Starting ’VOE Firmware R2.10 BUILD28015’ at 0x01800100 via 0x01800100

Bootloader 36

VOE21x Getting Started Guide 4 • Initial configuration

Load a new application image (VOE Firmware) via the serial link

The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console. Do the following to initiate the download:

Step Command Purpose

1 RedBoot> load -r -v -m {

xmodem | ymodem } -b

base_address

5 RedBoot> ﬁs delete -n 1 Deletes the ﬁrst application image.

6 RedBoot> ﬁs create Stores the downloaded application image to the permanent

7 RedBoot> ﬁs list -l Checks whether the image has been successfully stored,

8 RedBoot> go Starts the application image that was downloaded to the vola-

Downloads an application image into the volatile memory (RAM) from where the VOE210 could directly execute it. ‘xmodem’ or ‘ymodem’: Specify the protocol to be used, XModem or Y-Modem

base_address

image. Use the default address 0x1800100 Execute the above RedBoot command ﬁrst, then start the transfer from the terminal program with the command ‘Send ﬁle via X-Modem’ (or similar).

Reply with ‘y’ to the conﬁrmation request.

memory (ﬂash:). Reply with ‘y’ to the conﬁrmation request.

whether it is the desired Release and Build, and whether it is valid.

tile memory (RAM).

: memory location where to store the application

Note This type of download takes about 25 minutes since it uses a serial link at

only 9600 bps.

Bootloader 37

Appendix A Speciﬁcations

Chapter contents

DSP.......................................................................................................................................................................40

Voice connectivity .................................................................................................................................................40

Data connectivity ..................................................................................................................................................40

Voice processing (signalling dependent).................................................................................................................40

Fax and modem support........................................................................................................................................41

Voice signalling .....................................................................................................................................................41

Voice routing—session router................................................................................................................................41

IP services..............................................................................................................................................................42

Management .........................................................................................................................................................42

System...................................................................................................................................................................42

Physical .................................................................................................................................................................42

VOE21x Getting Started Guide A • Specifications

Note Refer to the software feature matrix for the most up-to-date speciﬁcations.

DSP

One or two 4-channel DSP

Voice connectivity

3 or 5 ISDN BRI S0 (S/T), 4-wire RJ45 ports

NT/TE conﬁgurable per port

Point-to-point, point-to-multipoint conﬁgurable

Life-line bypass relay between BRI 0/0 and BRI 0/1 ports

ISDN line power can be switched on per software per port

Data connectivity

Two 10/100Base-TX Ethernet ports

All ports full duplex, autosensing, auto-MDX

Voice processing (signalling dependent)

Four or eight full-duplex channels with Voice CODECS:

• G.711 A-Law/µ-Law (64 kbps)

• G.726 (ADPCM 16, 24, 32, 40 kbps)

• G.723.1 (5.3 or 6.3 kbps)

• G.729ab (8 kbps)

• Transparent ISDN data

G.168 echo cancellation (25 ms)

Four or eight simultaneous low-bandwidth voice or T.38 fax calls

DTMF detection and generation

Carrier tone detection and generation

Silence suppression and comfort noise

Adaptive and conﬁgurable dejitter buffer

Conﬁgurable tones (dial, ringing, busy)

Conﬁgurable transmit packet length

RTP/RTCP (RFC 1889)

DSP 39

VOE21x Getting Started Guide A • Specifications

Fax and modem support

Automatic fax and modem detection

Codec fallback for modem-bypass

T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k)

G.711 Fax-Bypass

Voice signalling

SIPv2

H.323v4

MGCP/IUA

SIP call transfer, redirect

Overlap or en-bloc dialing

DTMF in-band, out-of-band

Conﬁgurable progress tones

Voice routing—session router

Local switching (hairpinning)

Least cost routing

Interface huntgroups

Call-Distribution groups

Number blocking

Call Routing Criteria:

• Interface

• Calling/called party number

• Time of day, day of week, date

• ISDN bearer capability

• Various other information elements (IEs) of the ISDN setup

• Wildcard and regular expression matching

Regular expression number manipulation functions:

• Replace numbers

• Add/remove digits

• Pattern matching and replacement

Fax and modem support 40

VOE21x Getting Started Guide A • Specifications

IP services

IPv4 router; RIPv1, v2 (RFC 1058 and 2453)

Programmable static routes

ICMP redirect (RFC 792); Packet fragmentation

DiffServe/ToS set or queue per header bits

Pocket Policing discards excess trafﬁc

802.1p VLAN tagging

IPSEC AH & ESP Modes

Manual Key; IKE optional

AES/DES/3DES Encryption

Note To use the IPSec VPN capabilities including AES/DES/3DES encryption with

the VOE210, you may need to purchase additional license keys.

Management

Web-based GUI

Industry standard CLI with local console (RJ-45. RJ-232, 9600 bps, 8, N, 1) and remote Telnet access, fully documented

HTTP web management and ﬁrmware loading

TFTP conﬁguration & ﬁrmware loading

SNMP v1 agent (MIB II and private MIB)

Built-in diagnostic tools (trace, debug)

Secure Auto-provisioning

System

CPU Motorola MC875 operating at 66 MHz

Memory:

• 32 Mbytes SDRAM

• 8 Mbytes Flash

Physical

Dimensions: 11W x 1.5H x 6.2D inch (280W x 39H x 157D mm) Weight: <21 oz. (<600g) Power Consumption: < 10W Operating temperature: 32–104°F (0–40°C)

IP services 41

VOE21x Getting Started Guide A • Specifications

Operating humidity: up to 90%, non condensing

Physical 42

Appendix B Cabling

Chapter contents

Introduction..........................................................................................................................................................45

Console .................................................................................................................................................................45

Ethernet ................................................................................................................................................................46

ISDN BRI.............................................................................................................................................................47

VOE21x Getting Started Guide B • Cabling

Introduction

This section provides information on the cables used to connect the VOE210 and the interface cards to the existing network infrastructure and to third party products.

Console

The VOE210 can be connected to a serial terminal over its serial console port, as depicted in ﬁgure 9.

The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, ﬂammability, and

CAUTION

mechanical serviceability.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

Console port

Serial terminal

Figure 9. Connecting a serial terminal

Note See section “Console port” on page 48 for console port pin-outs.

Introduction 44

VOE21x Getting Started Guide B • Cabling

Ethernet

Ethernet devices (10Base-T/100Base-T) are connected to the VOE210 over a cable with RJ-45 plugs. All Ethernet ports on the VOE210 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

Straight-through cable

RJ-45, male

1 2 3 6

Note: Other pins are not used.

Figure 10. Typical Ethernet straight-through cable diagram

Hub

RJ-45, male

1 2 3 6

Ethernet 45

VOE21x Getting Started Guide B • Cabling

ISDN BRI

The ISDN ports are connected to ISDN terminals (Phones PBXs) or an ISDN NT using cables terminated with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX.

When this device is used in North America, it shall be connected to a Network Termination Device and not connected directly to an outside POTS line.

RJ-45, male RJ-45, male

3 4 5 6

Note: Other pins are not used.

3 4 5 6

Figure 11. Connecting an ISDN device

ISDN BRI 46

Appendix C Port pin-outs

Chapter contents

Introduction..........................................................................................................................................................49

Console port..........................................................................................................................................................49

Ethernet ................................................................................................................................................................49

ISDN BRI 0/0 (NT/Net or TE/User) port............................................................................................................50

ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)............................................................................................................50

VOE21x Getting Started Guide C • Port pin-outs

Introduction

This section provides pin-out information for the ports of the VOE210.

Console port

Conﬁguration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no ﬂow control

8–RTS (N/C) 7–CTS (N/C)

6–TD 5–RD 4–SG

3–DTR

2–CD (N/C)

1–DSR

12345678

Pins 1 & 3 are

connected together

Note N/C means no internal electrical connection.

Ethernet

Note Pins not listed are not used.

Figure 12. EIA-561 (RJ-45 8-pin) port

Table 6. RJ-45 socket

Pin Signal

1 TX+ 2 TX3 RX+ 6 RX-

Introduction 48

VOE21x Getting Started Guide C • Port pin-outs

ISDN BRI 0/0 (NT/Net or TE/User) port

The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown in table 7).

Table 7. RJ-45 socket

Pin Signal

3 Rx+ 4 Tx+ 5 Tx6 Rx-

Note Pins not listed are not used.

Note All pins between the port BRI 0/0 and the port BRI 0/1 are connected during

power failure. Fallback relay operation:

• When the unit is not powered, the fallback relay connects pins 3, 4, 5, and 6 of the net

and the user ports (fallback) together. This enables you to place calls to the PSTN even if the unit is powered down.

• Line power applied to the Line port is fed through to the Phone port at all times and

independent of the fallback relay’s status.

Note On each ISDN BRI port in TE mode, it is possible to switch on ISDN line

power per software. The total amount of power is 4W. If a ISDN BRI port is switched to NT mode, the ISDN line power is turned off.

ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)

The BRI Line port uses an 8-pin RJ-45 connector (the pinout is shown in table 7).

Table 8. RJ-45 socket

Pin Signal

3 Rx+ 4 Tx+ 5 Tx6 Rx-

Note All pins between the port BRI 0/0 and port BRI 0/1ports are connected during

power failure.

Note On each ISDN BRI port in TE mode, it is possible to switch on ISDN line

power per software. The total amount of power is 4W. If a ISDN BRI port is switched to NT mode, the ISDN line power is turned off.

ISDN BRI 0/0 (NT/Net or TE/User) port 49

VOE21x Getting Started Guide C • Port pin-outs

ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net) 50

Appendix D VOE210 factory conﬁguration

Chapter contents

Introduction..........................................................................................................................................................52

VOE21x Getting Started Guide D • VOE210 factory configuration

Introduction

The factory conﬁguration settings for VOE210 are as follows:

#----------------------------------------------------------------# # # # VOE210 Series # # R3.xx BUILDxxxxx # # 2005-01-18T00:00:00 # # Factory configuration file # # # #----------------------------------------------------------------#

profile napt NAPT

profile dhcp-server DHCP network 192.168.1.0 255.255.255.0 include 192.168.1.10 192.168.1.19 lease 2 hours default-router 192.168.1.1

context ip router

interface eth0 ipaddress 172.16.40.1 255.255.0.0 use profile napt NAPT

interface eth1 ipaddress 192.168.1.1 255.255.255.0

context ip router dhcp-server use DHCP

port ethernet 0 0 encapsulation ip bind interface eth0 router no shutdown

port ethernet 0 1 encapsulation ip bind interface eth1 router no shutdown

Introduction 52

Appendix E End user license agreement