Black Box TS580A-R4 User Manual

TS580A-R4
CAT5/5e/6 LAN Performance Verifier
Digitally certify cables and devices in Gigabit Etthernet networks.
Chapter
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.
com • E-mail: info@blackbox.com
FCC and IC RFI Statements
FEDERAL COMMUNICATIONS COMMISSION
AND INDUSTRY CANADA RADIO FREQUENCY
INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio­frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the par ty responsible for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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NOM Statement
Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. L as instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléc trico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua— por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
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NOM Statement
9. El aparato eléctrico debe ser situado de tal manera que su
posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o super ficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de
fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente
de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra
fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal
manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo par ticular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de
acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser
localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando
el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos
liquidos no sean derramados sobre la cubierta u orificios de ventilación.
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NOM Statement
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro
del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un
cambio en su desempeño; o
E: El aparato ha sido tirado o su cubier ta ha sido dañada.
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Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Microsoft, Excel, Windows, and MS-DOS are registered trademarks of Microsoft Corporation.
UNIX is a registered trademark of X/Open Company Ltd.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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Table of Contents
Table of Contents
1. Specifications .....................................................................8
2. Overview .......................................................................... 9
2.1 Introduction ............................................................... 9
2.2 Features .....................................................................9
2.3 What’s Included ......................................................10
2.4 Applications ............................................................. 11
2.5 The LPV List of Functions ........................................... 13
3. The Three Phases of LAN Installation ..............................15
4. Faceplate Description .......................................................16
5. Documenting Test Results ................................................ 18
6. Operation ........................................................................19
6.1 Powering On and Backlighting................................ 19
6.2 The Main Unit’s Navigation But ton ......................... 20
6.3 Main Menu ..............................................................20
6.3.1 CAT5/6 UTP Cable Testing............................21
6.3.2 CAT5/6 UTP LPV Level 1 ...............................22
6.3.3 CAT5/6 UTP LPV Level 2 ...............................29
6.3.4 Reviewing CAT5/6 UTP Test Results ............. 32
6.3.5 CAT5/6 Basic Test .........................................40
6.3.6 Coax Testing .................................................44
6.4 Naming/Saving Test Results ....................................47
6.5 Reviewing /Erasing Printer Memor y .........................51
6.6 Printing from a PC ...................................................54
6.7 Network Testing ......................................................60
6.7.1 Scan One Port................................................61
6.7.2 Monitor Inline ................................................64
6.7.3 Send Beacon................................................. 67
Appendix A. Straight-through Cable Coupler.......................69
Appendix B. Ping and TCP/IP Debugging Tools .................... 70
Appendix C. Examples of UTP Cable Faults ..........................75
Appendix D. Making a Correct UTP Cable ...........................79
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Chapter 1: Specifications
1. Specifications
Power — (2) 9-V batteries (one for test unit and one for probe)
Size — Test unit: 6"H x 3.125"W x 1.5"D (15.2 x 7.9 x 3.8 cm);
Probe: 1.5"H x 1.5"W x 8"L (3.8 x 3.8 x 20.3 cm)
Weight — Kit: 2.05 lb. (0.93 kg); Test Unit: 0.5 lb. (0.23 kg); Probe: 0.25 lb. (0.11 kg)
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Chapter 2: Overview
2. Overview
2.1 Introduction
Over half of all network problems are caused by faulty cables. And with network speeds increasing exponentially, the need for affordable, sophisticated test equipment is more apparent than ever before.
With the CAT5/5e/6 LAN Performance Verifier, you can check your network cabling and devices to ensure they work at the speeds promised by their manufacturers. Ideal for IT managers and technicians responsible for cabling and network hardware, the CAT5/5e/6 LAN Performance Verifier enables you to quickly spot slow cables, bad connector s, incorrect wiring, improper lengths, and low signal levels from hubs, switches, PCs, and other LAN hardware. It digitally certifies cables and devices in Gigabit Ethernet networks.
You can also decode your network devices’ capabilities and signal levels, and even place the tester in-line between any two devices to determine the negotiated speed. Or perform single­side tests without powering down devices or unplugging cables.
2.2 Features
• Verify that cables and LAN hardware perform at their advertised speeds.
• High- speed TDR provides nanosecond -accurate results.
• Locates opens, shorts, and splits, and pinpoints the exact
distance to the fault or split.
• Stores up to 250 test results you can download to your PC via
the USB port.
• Includes a toner/probe to locate wires in crowded wiring closets.
• Tests 10 -, 100-, and 100 0-Mbps devices for data signal levels.
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Chapter 2: Overview
• Enables you to test in-line between two devices to determine
the autonegotiated speed.
• Sophisticated algorithm converts test results into easy-to-read
graphs that clearly show the cable’s speed capability (CAT3/5/5e/6).
• Transfer the test results from up to 250 stored test s to your
®
spreadsheet via the USB port.
PC’s Excel
2.3 What’s Included
• (1) tester
• (1) tuner /probe
• (2) CAT5e cables
• (1) RJ-45 to coax adapter
• (1) USB cable
• (1) results tablet
• “Passed” stickers
• (2) 9 -volt batteries
• (1) software CD
• (1) case
• This user’s manual
CAUTION: When connecting, the LAN Performance Verifier
The RIGHT jack is for testing switches (it is
Protect the LPV from telephone and Power over
has two RJ-45 jacks (“LEFT,” “RIGHT”). The LEFT jack is for testing cables (the jack is not protected from voltages).
protected from PoE voltage).
Ethernet ( PoE) voltages by using the "RIGHT" socket when connec ting to these devices and when toning.
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Chapter 2: Overview
Help with device installation and Po E:
Installers of VoIP phones, IP cameras, or access
NOTE: Power over Ethernet (PoE) powers devices over the
points should use a power panel for exact measure­ments of PoE voltage and power us age, displaying the presence of 10,100,1000 switches and the pair location of each.
CAT5/6 cable.
2.4 Applications
Works with UTP and all Ethernet devices: Unlike traditional
certifiers, the LAN Performance Verifier (LPV) uses digital circuit­ry and digital testing techniques to per form it s tasks. These tests include traditional TIA568 cable verification (length, opens, shorts, split pairs, wire map) for unshielded twisted pair (UTP) plus the LPV's own sophisticated crosstalk, timing, and cable parameter tests that yield a UTP cable's category (CAT3, CAT5, CAT5e, CAT6) and speed capability (10, 100, 1000 Mbps). And the LPV can use your own network devices (hubs, switches, PCs) to test UTP cables with real data. The LAN Performance Verifier analyzes links and data from all types of hubs, switches, and PCs. It performs both single-sided tests for advertised speed (10, 100, 1000 Mbps, and duplex) and inline tests (between devices) for negotiated speed. The engine of the LPV circuitry is capable of 1 nanosecond resolution.
Works with coax cable: Use the LPV to test for the length of the cable, opens, shorts, wiremap, and distance to any faults that might exist. As with UTP, coax can be toned with the toner feature and test results can be stored in the LPV’s flash memory for printing later. No LPV tests are performed on coax cable.
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Chapter 2: Overview
What is LAN Performance Verification?
LAN performance verification means that a UTP cable passed a prescribed battery of tests and is therefore not likely to cause problems later. The LPV has two levels of verification:
LPV Level 1: Performed with the Main Unit and the Remote Probe, Level 1 tests the cable for length; opens, shorts, split pairs and distance to the fault; wire map (displays cable wiring); NEXT and FEXT (crosstalk tests); propagation delay (time to transit cable); skew (time delay between pairs); cable category (CAT3, 5, 5e, 6); and speed projection (10, 100, 1000 Mbps).
LPV Level 2: Includes all Level 1 tests plus it takes advantage of a real live data source (hub, switch, or PC) to test for attenuation and device type. An LPV Level 2 test verifies speed of both the cable and the L AN device.
Networks are installed in steps. First, cables are installed. Then hubs, switches, and PCs follow. Cables and network interfaces are known as the physical layer. The higher software layers provide addressing, file transfers. etc. If the physical layer does not work, the communications layers (soft ware) will not work. Debugging cables, ports, and network software together is time-consuming, frustrating, and ultimately very expensive. There are too many unknowns. Using a LAN Performance Verifier on your cables eliminates unknowns, making it easier to get a network up and running. And, once the hardware is operational, you can run software layer tests (ping, etc.) from any workstation (see Appendix B).
What is the best time to LAN Performance Vertify a cable?
The best time to vertify a cable is when the installer is still readily available to repair any faults that are found. Installers should verify before they leave, so that they will not lose money by having to return to a job site to do warranty repairs. Network professionals should also verify before the warranty period expires.
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Chapter 2: Overview
2.5 The LPV List of Functions
UTP CABLES. LAN Performance Verification Level 1 tests:
Length measurement of each cable pair. Locates opens, shorts, and distance to the fault. Locates split pairs and the distance to the split. Wire map. Graphs cables’ internal pairing. NEXT (near-end) and FEXT (far-end) crosstalk. Propagation delay (time for data to travel the length of the
cable).
Skew (time delay between pairs). Cable typing. CAT 3, 5, 5e, 6. Speed Projection: Displays test results as a graph projecting
the cable’s speed capability (up to 1 Gbps).
UTP CABLES. LAN Performance Verification Level 2 tests. Adds: Attenuation. Graphs level of real live data from PC, hub or
switch.
Speed Vertification (Level 2). Enhanced speed display samples
real live data on active pairs to the limit of the device (1 Gbps).
NOTE: Level 2 tests use real data from your hub, switch, or PC.
COAX CABLES: Length, open, shorts, distance to fault, tone, and wire map.
NETWORK DEVICE TESTING: Single-sided and inline port tests check the ability of the hub,
switch, or PC to communicate by displaying their advertised and negotiated capabilities.
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Chapter 2: Overview
Data signal strength. Single-sided test exercises the suspect
hub, switch, or PC and displays the data signal strength of active pairs.
NAMING TEST RESULTS, PRINTER, AND TONER PROBE:
Naming tests. Test names can be up to 16 characters each. Toner/probe. Includes a full-featured toner/probe. Tones coax
and all 4 UTP pairs to locate wires in crowded wiring closets.
Printer memory. Stores test results for up to 250 UTP and coax
tests for later printing ( requires a PC with Excel ). USB data­transfer cable and software is included.
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Chapter 3: The 3 Phases of LAN Installation
3. The Three Phases of LAN Installation
The LP V is designed for the network installer, the network repair person, and the IT manager. The tests used during the three phases of LAN installation can also be used to troubleshoot LANs that have operational problems.
The installation of a L AN is generally handled in phases. The cabling is installed; then the switches and PCs are installed; and then everything is connected. The LP V plays a role during all three phases, saving countless hours of troubleshooting.
Phase I. Use the LPV during cable installation (before the switches and PCs are installed). After the LAN cable has been pulled through the building and terminated, it is good practice to verify LAN performance. Verify that the cabling is terminated properly and test that the cable is proper for the intended use (for example, CAT5e for Gigabit networks).
Phase II. Use the LPV after the switches and PCs are installed. Before connecting the cables to the switches and PCs, verify that each switch port and PC are operational. This provides a wealth of information:
It verifies that the device is ON (that is, it is transmitting); the speed of the device (10, 100, 1000 Mbps) ; duplex; and other features.
Phase III. Use the LPV when connecting the cabling to the switches and PCs. With the cabling verified and LAN Performance Verified (Phase I) and the switch and PCs checked out (Phase II), all that remains is 1) getting the equipment com­municating and 2) verifying each LAN link is performing at the speed expected. To do this, use LAN Performance Verification Level 2 to test the cable and port combinations. And use the network tests inline capability to connect the LPV between 2 LAN devices to verif y the negotiated speed of the link.
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Chapter 4: Faceplate Description
4. Faceplate Description
The CAT5/5e/6 LAN Performance Verifier is illustrated in Figure 4-1. Its components are described here.
Components
1. LPV Main Unit
The Main Unit connects to any CAT 5/6, coax cable or 10, 100, or 1000BASE-T device and performs tests needed for their instal­lation and repair. For certain tests, it can be inserted inline between two L AN devices.
2. Main Unit Jacks
Left, Coax, and Right: Use the left jack for UTP testing. Use the right jack for net work testing.
3. “Printer” port
Use to transfer stored testing data (up to 250 tests) to a PC. This requires Excel. USB data-transfer cable is included.
4. Power and LCD backlighting
Press the recessed power button. To backlight the display, press the SEL button during the opening screen. The LPV powers OFF if there is no ac tivit y for 10 minutes.
5. Cursor and SELECT buttons
Use the cursor buttons to select the function to be performed. Press the SEL button to select the functions.
6 and 7. LPV Remote Probe
The Remote Probe performs 2 functions:
6. Tracing cables: Use it as an inductive probe to trace cables
with the tone generated by the Main Unit.
7. Far-end cable termination: The Remote Probe's jack is used to
terminate the far end of the cable when the wire map test is conducted.
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Chapter 4: Faceplate Description
Figure 4 -1. LAN Performance Verifier and Remote Probe.
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Chapter 5: Documenting Test Results
5. Documenting Test Results
The LAN Performance Verifier includes three ways to document your test results.
1. You can use a custom tablet (includ ed) to fill in the test
results.
2. You can apply “PASSED” stickers (included) to wall outlets
and LAN devices to verify their capability.
3. You can print the results. Printer Memory stores test results
for up to 250 LAN performance verification tests, basic UTP tests, and coax tests for later printing (requires a PC with Excel). A 6-ft. (1.8-m) USB transfer cable, driver, and software is included.
“Passed” stickers
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Documentation tablet
Figure 5 -1. Test results.
Transfer readings to Excel for printing (USB cable included). See Section 6.5.
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Chapter 6: Operation
6. Operation
6.1 Powering On and Backlighting
Figure 6-1 shows the tester’s backlight selection screen. Figure 6-2 illustrates the tester’s power button.
Figure 6 -1. Backlight selection screen (lighting the LCD display).
Figure 6-2. Power/selection button.
POWERING ON : Press the power button (PWR) and release to
turn ON the tester. The “backlighting” screen appears (see
Figure 6-1). Pressing the select (SEL) button while this screen is
present turns on LCD lighting (“backlighting”). Backlighting is
important when working in dim light, but it shortens battery life.
NOTE: Once enabled, the LCD will remain backlit until the tester
is powered OFF. The backlight selection screen (Figure 6-1) is alway s lighted during the 3-second period that it is displayed. This allows you to turn the tester ON in a dark area and SELECT backlighting during the process.
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Chapter 6: Operation
6.2 The Main Unit’s Navigation Button
To navigate through the LAN Performance Verifier screen, use these keys :
Figure 6 -3. Navigation buttons.
• PWR . Power ON/OFF (see previous page for backlighting).
• SEL (SELECT). Pres s to per form task. App ears as
• The U P arrow. Appears as
• The DOWN arrow. Appears as
The SELECT button’s function always selects the task. But the function of the UP and DOWN arrow buttons may change with each screen. For example, the Main Menu uses the UP arrow button to return the tester to the MAIN MENU and uses the DOWN arrow button to scroll the cursor.
p on LCD.
q on LCD.
u on LCD.
6.3 Main Menu
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Figure 6 -4. Main menu.
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Chapter 6: Operation
This menu shown in Figure 6-4 is the gateway to all the L PV’s tests. Scroll the cursor with the down arrow button and press SELECT to perform the t ask.
u CAT5/6 UTP: Test and verify UTP cables with or without L AN
devices (hubs, switches, PCs) connected. Perform basic cable tests on UTP cables. Tone UTP cables. Move the cursor to CAT5/ 6 UTP and pres s Select.
u COAX CABLE: Test coax cables for length, opens, shorts,
distance to fault, and wire map. Two adapters are included. Tone coax cables. See Sec tion 6.3.6.
u NETWORK PORTS: Perform tests on LAN (hubs, switches, PCs)
devices. Move the cursor to Network Ports and press Selec t.
u PRINTER MEMORY: Printer memory is used to store the results
of up to 250 LPV Level 1, Level 2, basic tests, and coax test s for later printing. Move the cursor to Printer Memory and press Select if you want to Review the tests stored in memory or Erase mem ory.
6.3.1 CAT5/ 6 UTP Cable Testing
Figure 6-5. UTP cable testing menu.
VERIF Y UTP: Move the cursor to VERIFY UTP and press Selec t to start LPV Level 1 testing of a cable. LPV tests have two levels: Level 1 uses the Main Unit and Remote Probe to perform the basic cable testing plus speed parameter testing and cable category testing.
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Chapter 6: Operation
When the Level 1 test is complete, you can choose to continue to Level 2 and use real data from your own hub, switch, or PC to expand the testing. Verify is designed for 4-pair cable only (use Basic Test UTP for other pairings). See Section
2.5, List of Functions for a listing of tests. 250 test results can be
stored for later printing.
BASIC TEST UTP: M ove the cursor to Basic Test UTP and press Select to test UTP cable for length, opens, shorts, split pairs (plus distance to these faults), and wire map. BASIC TEST UTP does not perform LAN per formance verification.
TRACER TONES ON: Move the cursor to Tracer Tones On and press Select if you wish to energize a cable with a tone (plug the cable into the Main Unit's RIGHT jack). The Remote Probe detects the tone at the far end of the cable. This is useful in locating cables in crowded wiring closets. When selected, tracer tones will stay on for one hour.
NOTE: Use the right jack when tracing unknown cables (it is
protected from accidental high voltage exposure).
6.3.2 CAT5/6 UTP LPV Level 1
Figure 6 -6. Verify U TP.
Perform LP Verification Level 1 (UTP cables) and Level 2 (UTP cables and LAN devices).
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Chapter 6: Operation
Figure 6 -7. Press the down arrow button q
after cable is connected.
Follow the instructions. Only an uncoiled cable will give you accurate test results. At this point in the testing, the far end of the cable should not be connected to any device.
NOTE: If the cable is connected to a device, you will be alerted to check the far end of the cable. When ready to proceed, press the down arrow (
Error Messages: If there is a problem that stops the test from proceeding, one of the following error messages will be displayed:
CABLE IS ACTIVE: There is an active network port on the far end of the cable. You will need to unplug it to proceed.
CHECK CABLE END: A voltage is present on one or more of the cable pairs, or the Remote Probe is connected to the cable end when it is not needed. You will need to unplug it to proceed.
NO CABLE: There is no cable connected or an inactive por t is plugged into the far end of the cable.
NOTE: If errors persist from test to test, contac t Black Box
q TEST).
Technical Support at 724-746-5500 or info@blackbox.com.
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Chapter 6: Operation
Figure 6 -8. Stranded or Solid wire selection screen.
The LAN Performance Verifier has the unique ability to test both
cables constructed of stranded wire (commonly called “patch”
cables) and solid-core wire. Scroll to select the cable and press Select.
How to tell the difference: If the cable is installed in a wall, it is almost certainly a solid core wire. Preassembled cable with end fittings already attached is usually stranded cable. Also, stranded cable is more flexible than solid wire. If you bend the cable and it does not attempt to spring back to its original shape, it is most likely solid cable.
NOTE: The minimum length of each cable type is shown on the
screen for Verify Tests. If your cable is shorter than this, use the Basic Cable Test. Once the selection is made, cable testing will automatically commence.
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Chapter 6: Operation
Figure 6 -9. Testing progress is shown on the screen.
Figure 6-10. Any problems will be displayed (see Appendix C).
During this phase of testing, information about length, opens, shorts, split pairs, crosstalk, cable category, and speed is being gathered and computed. If there are no cable problems, testing continues until you are prompted to connect the Remote Probe and perform a wire map test. If all is OK, testing will finish (the
“speed” screen is displayed).
NOTE: If there is a problem with the cable, the problem will be
displayed, and testing will be halted. The problem must be corrected before testing can continue. See Appendix C for examples of cable failures.
Complete results are immediately available for Review and
Saving after the test is completed. This “test now, review later”
feature greatly speeds up the test process when you have multiple cable installations.
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Chapter 6: Operation
Time to test: Short cables take longer to test because fewer measurements per pass are possible. The thousands of measurements required are accomplished much faster on longer cables than shorter cables.
Figure 6-11. Testing is halted
until the Remote Probe is connected.
The Remote Probe is required for the wire map to be constructed. Plug the Remote Probe into the far end of the cable. Tracer tones have been turned ON to help locate cables in crowded areas (press the TRACE button on the Remote Probe and hold it close to the cable to follow the tone). The Main Unit’s wire map test is triggered when the Remote Probe is connected to the far end of the cable (there are no buttons to push). The wire map tests for correct cable pairing.
NOTE: The wire map is displaye d during the Review process, not
during the test.
Remote Probe LEDs. The Remote Probe needs to be connected only for a brief period. Flashing LED(s) indicate the test is pro­gressing. A steady LED indicates the test is completed. This saves you an extra trip to retrieve the probe. If LED(s) continue to flash the cable, the cable has a wiring problem. Disconnect the probe and go to the Main Unit to see the results.
NOTE: If you plan to test to LAN Performance Verification Level
2, now is a good time to plug in the hub, switch, or P C (it will save you a trip).
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