Black Box TC100A User Manual

CUSTOMER

SUPPORT

INFORMATION

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Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [e-mail]

JULY 2001

TC100A

Conference 1 Phone

1

FCC/IC RFI STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

Class B Digital Device. This equipment has been tested and found to comply with the
limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference
in a residential installation. However, there is no guarantee that interference will
not occur in a particular installation. This equipment generates, uses, and can
radiate radio-frequency energy, and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. If this
equipment does cause harmful interference to radio or telephone reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult an experienced radio/TV technician for help.

Caution:

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.

To meet FCC requirements, shielded cables and power cords are required to
connect this device to a personal computer or other Class B certified device.

This digital apparatus does not exceed the Class A limits for radio noise emission from
digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.

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CONFERENCE 1 PHONE

FEDERAL COMMUNICATIONS COMMISSION MODEM STATEMENT

1. The Federal Communications Commission (FCC) has established rules which
permit this device to be directly connected to the telephone network with
standardized jacks. This equipment should not be used on party lines or coin
lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone
network; this device should be disconnected until the source of the problem
can be determined and until the repair has been made. If this is not done, the
telephone company may temporarily disconnect service.

3. If you have problems with your telephone equipment after installing this
device, disconnect this device from the line to see if it is causing the problem.
If it is, contact your supplier or an authorized agent.

4. The telephone company may make changes in its technical operations and
procedures. If any such changes affect the compatibility or use of this device,
the telephone company is required to give adequate notice of the changes.

5. If the telephone company requests information on what equipment is
connected to their lines, inform them of:

a. The telephone number that this unit is connected to.

b. The ringer equivalence number.

c. The USOC jack required: RJ-11C.

d. The FCC registration number.

Items (b) and (d) can be found on the unit’s FCC label. The ringer
equivalence number (REN) is used to determine how many devices can be
connected to your telephone line. In most areas, the sum of the RENs of all
devices on any one line should not exceed five (5.0). If too many devices are
attached, they may not ring properly.

6. In the event of an equipment malfunction, all repairs should be performed by
your supplier or an authorized agent. It is the responsibility of users requiring
service to report the need for service to the supplier or to an authorized
agent.

3

MODEM STATEMENTS

INDUSTRY CANADA MODEM STATEMENT

The Industry Canada (IC) label identifies certified equipment. This certification
means that the equipment meets certain telecommunications-network protective,
operation, and safety requirements. Industry Canada does not guarantee the
equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a single-line individual
service may be extended by means of a certified connector assembly (extension
cord). The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian
maintenance facility—in this case, Black Box. Any repairs or alterations made by
the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.

Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water pipe
system, if present, are connected together. This precaution may be particularly
important in rural areas.

CAUTION:

Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or
electrician, as appropriate.

The LOAD NUMBER (LN) assigned to each terminal device denotes the
percentage of the total load to be connected to a telephone loop which is used by
the device, to prevent overloading. The termination on a loop may consist of any
combination of devices, subject only to the requirement that the total of the load
numbers of all the devices does not exceed 100.

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CONFERENCE 1 PHONE

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.

5

NOM STATEMENT

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

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CONFERENCE 1 PHONE

Contents

Chapter Page

1. Specifications ............................................................................................. 7

2. Introduction ............................................................................................... 9

3. Installation ................................................................................................ 10

3.1 The Complete Package ..................................................................... 10

3.2 Safety Precautions ............................................................................. 11

3.3 Placement and Preparation .............................................................. 12

3.4 Connecting the Conference 1 to Phone Lines and

Other Equipment ........................................................................... 13

3.4.1 Connecting to a Standard Telephone Line .......................... 14

3.4.2 Connecting to a Computer’s Sound Card ............................ 16

3.4.3 Configuring a Windows PC’s Sound Card for Use With

the Conference 1 ................................................................. 17

3.4.4 Connecting to a Modem ........................................................ 19

3.4.5 Connecting to a Two-Line Telephone Service ..................... 21

3.4.6 Connecting to a Digital Telephone System .......................... 23

3.4.7 Connecting to an Audio-Recording Device .......................... 25

4. Operation ................................................................................................. 26

4.1 Echo Cancellation and Noise Reduction ........................................ 26

4.2 Setting the PULSE/TONE Switch ................................................... 27

4.3 Placing a Standard Call ..................................................................... 27

4.4 Receiving a Call ................................................................................. 28

4.5 Muting ............................................................................................... 28

4.6 Redialing ........................................................................................... 28

4.7 Controlling Flash Features ............................................................... 28

4.8 Making Volume Adjustments ........................................................... 29

5. Maintenance and Troubleshooting ........................................................ 30

5.1 Cleaning the Conference 1 .............................................................. 30

5.2 Things to Check If Something Goes Wrong ................................... 30

5.3 Calling Black Box .............................................................................. 32

5.4 Shipping and Packaging ................................................................... 32

Legal Information ........................................................................................... 33

7

CHAPTER 1: Specifications

1. Specifications

Compliance: EMI/RFI: FCC Part 15 Subpart J Class B, IC Class/

classe B;

Phone-system compatibility: FCC Part 68

Cable Required: Between phone and wall or phone and computer sound

card: Proprietary (included)

Interfaces: To line/AC: Proprietary combined voice/power;

To sound card: 3.5-mm mini stereo audio;
To audio-recording device: RCA audio

FCC Part 68
Registration
Number: 5MJ-TAI-32805-DP-N

Ringer Equivalence
Number: 1.1 B

Line Type: Phone supports two- or four-wire lines, as well as

extension lines from PBXes (although additional
equipment will be required for anything but standard
phone lines)

Operation: Full duplex

User
Controls: Bottom-mounted pulse/tone slide switch;

Top-mounted 18-key keypad for dialing and other

functions (see Chapter 4);

If the phone is communicating through a computer’s

sound card, sound can be controlled to some degree
through the computer’s operating system and
applications (see Section 3.4.3)

Indicators: Top-mounted ON/OFF LED;

Plays self-test audio sound effects at power-up

Connectors: (3) Side-mounted:

(1) RJ-45 for voice I/O and input power;
(1) 3.5-mm mini stereo female for sound-card I/O;
(1) RCA female for output to audio recorder

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CONFERENCE 1 PHONE

Temperature
Tolerance: Operating: 41 to 104˚F (5 to 40˚C);

Storage: 41 to 158˚F (5 to 70˚C)

Humidity
Tolerance: Operating: 50 to 80% noncondensing;

Storage: 10 to 90% noncondensing

Enclosure: High-impact plastic

Power: From outlet through special UL®and cUL®approved

power supply and attached line cords:
Input: 90 to 120 VAC, 60 Hz;
Consumption: 15 watts

Size: 2.7"H x 9"W x 10.5"D (6.9 x 22.9 x 26.7 cm)

Weight: 2 lb. (0.9 kg)

9

CHAPTER 2: Introduction

2. Introduction

Thank you for choosing the Conference 1 Phone. It incorporates technology that
allows for 360-degree dynamic audio pickup. As it does so, it will track the direction
of the speaker’s voice, lighting the nearest LEDs to let you know you’re being
heard at the locations you’ve called. The Conference 1 also features the most
advanced echo cancellation available in a conference phone, as well as superior
background-noise reduction. It is full-duplex—its speakers and microphones
operate simultaneously—so you can both listen and speak at the same time.

The rest of this manual describes how to install and use your Conference 1.
Please pay particular attention to the electrical-safety precautions listed in
Section 3.3. If after reading this manual you still have questions about any of the
phone’s functions or components, feel free to call Black Box Technical Support as
described in Chapter 5.

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CONFERENCE 1 PHONE

3. Installation

3.1 The Complete Package

Make sure you’ve received everything else that should have been shipped with your
Conference 1 base unit (compare with Figure 3-1):

• Conference 1 power supply with these attached cables:

– 3-foot (1-m) power-input cord (to AC outlet);

– 6-foot (1.8-m) telephone cord with an RJ-11 (6-wire/2-pin) plug (to phone-

system wall jack); and

– 25-foot (7.6-m) base-unit cord with an RJ-45 (8-wire/8-pin) plug.

• 3-foot (1-m) computer sound-card cable. One end has a single mini stereo
plug and the other end has two mini stereo plugs.

• This manual.

If anything’s missing, contact Black Box. However, the manufacturer and their
authorized agents are not responsible for any damage that might have occurred
during shipping; you must make claims directly with the carrier. Inspect your
shipment carefully for obvious signs of damage. If you find any, keep the original
boxes and packing material for inspection by the carrier and contact your carrier
immediately.

Figure 3-1. The Conference 1 and the accessories that ship with it.

Conference 1 phone’s

base unit

Power supply’s

transformer

Sound-

card cable

Power

supply’s

AC-input

cord

Power supply’s

base-unit cord

Power supply’s

telephone cord