Each model is equipped with internal Anti-Tamper switches, which sense attempts to open the device enclosure. Once the
system identies such an attempt, all the front panel LED’s will flash rapidly and the unit will become useless by shutting off
connection with all attached PCs and peripherals disabling any functionality.
TAMPER-EVIDENT SEAL
The enclosure of the unit is protected with a tamper-evident seal to provide a visual evidence if the unit has been opened.
PROTECTED FIRMWARE
The controller of the unit has a special protection feature that prevents reprogramming or reading the rmware.
HIGH ISOLATION ON USB CHANNELS
Opto-isolators are used in the unit to keep USB data paths electrically isolated from each other, providing high isolation and
preventing data leakage between ports.
SECURE EDID EMULATION
The unit prevents unwanted and unsecure data to be transmitted through the DDC lines by means of secure
EDID learning and emulation.
Port Selection LEDs
12
SS2P-SH-HDMI-UCAC
Port Selection Push Buttons
CAC Backlight LEDs
SECURE KVM SWITCH
2 PORT HDMI W/ AUDIO AND CAC
Figure 4-1: SS2P-DH-HDMI-UCAC Front panel
IN-2 IN-1
CONSOLE
HDMI OUTHDMIHDMI
HDMI OUTHDMIHDMI
12VDC2.0A
K/M
CAC
Audio
Audio
K/M
CAC
Audio
K/M
Figure 4-2: SS2P-DH-HDMI-UCAC Rear panel
CAC
4
USER GUIDE
INSTALLATION
SYSTEM REQUIREMENTS
1. Secure KVM Switches are compatible with standard personal/portable computers, servers or thin-clients, running
operating systems such as Windows or Linux.
2. The peripheral devices that are supported by the Secure KVM Switches are listed in the following table:
Console PortAuthorized Devices
Wired keyboard and keypad without internal USB hub or composite device functions,
Keyboard
Audio outAnalog amplied speakers, Analog headphones, Digital audio appliance.
unless the connected device has at least one endpoint which is a keyboard or mouse HID
class, KVM/KM extender.
Mouse / Pointing Device
User Authentication Device Smart-card reader, PIV/CAC reader, Token or Biometric reader*
*TOE - Models with CAC only
Any wired mouse or trackball without internal USB hub or composite device functions,
Touch-screen, Multi-touch or digitizer, KVM/KM extender.
Table 5-1
5
USER GUIDE
INSTALLATION
Single-Head Units:
1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use an HDMI cable to connect the HDMI output port from each computer to the corresponding HDMI IN ports of the
unit.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the
AUDIO IN ports of the unit.
5. Connect a monitor to the HDMI OUT console port of the unit using an HDMI cable.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (COMMON ACCESS CARD, SMART CARD READER) to the CAC port in the user console
interface. For models with CAC.
9. Finally, power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then
turn on all the computers.
Note: The computer connected to port 1 will always be selected by default after power up.
Note: You can connect up to 2 computers to the 2 port Secure KVM Switch and
up to 4 computers to the 4 port Secure KVM Switch.
www.blackbox.com
SS4P-SH-HDMI-UCAC
SS4P-SH-HDMI-UCAC
HDMI IN
AUDIO OUT
HDMI OUT
IMPORTANT WARNINGS - FOR SECURITY REASONS:
USB IN
USB OUT
AUDIO IN
CAC IN
CAC OUT
Figure 6-1: SS4P-SH-HDMI-UCAC
1 2 3 4
SECURE KVM SWITCH
4 PORT HDMI W/ AUDIO AND CAC
SS4P-SH-DP-UCAC
• This product does not support wireless devices. Do not attempt to use a wireless keyboard or a wireless mouse with
this product.
• This product does not support keyboards with integrated USB hubs or USB ports. Only use standard (HID) USB
keyboards with this device.
• This product does not support microphone audio input or line input. Do not connect any mi-crophones or headsets
with microphones to this device.
• Connection of authentication devices (CAC) with external power sources is prohibited.
6
USER GUIDE
INSTALLATION (Continued)
Multi-Head Units:
1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use HDMI cables to connect the HDMI output ports of each computer to the corresponding HDMI IN ports of the
unit. For example, if using SS4P-QH-HDMI-UCAC, the four HDMI ports of one computer must all be connected to one
channel.
PC Workstation
CONSOLE
12VDC3.0A
K/M
CAC
Audio
HDMI OUT
HDMI OUT
HDMI OUT
HDMI OUT
K/M
CACK/M
Audio
IN-4IN-3IN-2IN-1
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
CACK/M
Audio
Audio
HDMI
HDMI
HDMI
HDMI
CACK/M
Audio
CAC
SDPN-4Q-P
Figure 7-1: SS4P-QH-HDMI-UCAC
The HDMI IN connectors that belong to the same channel are arranged vertically.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm on both ends) to connect the audio output of the computer to the
AUDIO IN ports of the unit.
5. Connect the monitors to the HDMI OUT console ports of the unit using HDMI cables.
SDPN-4Q-P
CONSOLE
12VDC3.0A
CAC
K/M
Audio
HDMI OUT
HDMI OUT
HDMI OUT
HDMI OUT
K/M
CACK/M
Audio
IN-4IN-3IN-2IN-1
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
CACK/M
Audio
Audio
HDMI
HDMI
HDMI
HDMI
CACK/M
Audio
CAC
The HDMI IN ports on one row will be switched to the HDMI OUT of the same row.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (smart card reader) to the CAC port in the user console interface.
9. Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all
the computers.
Note: The computer connected to port 1 will always be selected by default after power up.
Figure 7-2: SS4P-QH-HDMI-UCAC
7
USER GUIDE
SS2P-SH-HDMI-UCAC
USB IN
USB OUT
AUDIO IN
HDMI OUT
CAC IN
CAC OUT
HDMI IN
AUDIO OUT
1 2
2 PORT HDMI W/ AUDIO AND CAC
SECURE KVM SWITCH
SS2P-SH-HDMI-UCAC
INSTALLATION (Continued)
1 2 3 4
SS4P-QH-HDMI-UCAC
SS4P-QH-HDMI-UCAC
SECURE KVM SWITCH
4 PORT HDMI W/ AUDIO AND CAC
Figure 8-1: SS4P-QH-HDMI-UCAC
HDMI IN
AUDIO OUT
HDMI OUT
USB IN
USB OUT
AUDIO IN
CAC IN
CAC OUT
Figure 8-2: SS4P-SH-HDMI-UCAC
8
USER GUIDE
INSTALLATION (Continued)
EDID Learn:
The Secure KVM Switch is designed to learn the connected monitor’s EDID upon power up. In the event of connecting a new monitor
to the Secure KVM Switch, a power recycle is required.
The Secure KVM Switch will indicate to the user the EDID learn process by flashing the front panel’s LEDs. Port one green and push
button blue LEDs will both begin to flash for about 10 seconds. When the LEDs stop flashing, the EDID learn process is done.
If the Secure KVM Switch has more than one video board (such as dual-head and quad-head models), then the unit will continue to
learn the EDIDs of the connected monitors and indicate the progress of the process by flashing the next port selection green and
push button blue LEDs respectively.
The monitor must be connected to the video output connector located in the console space at the back of the Secure KVM Switch
during the EDID learn process.
If the read EDID from the connected monitor is identical to the current stored EDID in the Secure KVM Switch then the EDID learn
function will be skipped.
9
USER GUIDE
SINGLE-HEAD MODE SECURE KM SWITCHING
In addition to traditional channel switching by buttons located on the front panel, Secure KM Switch also supports cursor
control of selected channels. This technology allows seamless switching between computers by moving the mouse
cursor from one display to another. Users can effortlessly switch computers for faster productivity.
1. KM functionality for KVM devices is only available once the device has been put into KM mode,
refer to admin tool guide for detail.
2. When the device is placed into KM mode, it will behave identically to the KM models of the product.
3. The major difference when the device is placed into KM mode is that cursor control of selected channels is available
as an additional method to switch the connected computer.
4. Figure 10-1 below shows how this functionality works.
5. For more information about how to congure this functionality, refer to the KM guide.
Auto-switch
from 2 to 3
Monitor 3Monitor 2
Auto-switch
from 1 to 2
Monitor 1
Cursor
Auto-switch
from 4 to 1
Figure 10-1
Monitor 4
Auto-switch
from 3 to 4
MULTI-HEAD MODE SECURE KM SWITCHING
When using computers with multiple displays, cursor control of selected channels allows switching between computers through
the use of simple mouse clicks and gestures. No device driver is required. Simply press the scroll wheel twice and then move the
mouse in the direction of the channel you desire to switch to.
+
Move the mouse to the
direction of the target
Click the Mouse Wheel Twice
computer screen
Note: This feature only works in Multi-Head display mode.
The following steps are intended for the system administrator or IT manager only.
If you have the optional CAC ports there will be 2 ports on a 2 host ports Secure KVM Switch and 4 ports on a 4 host ports
Secure KVM Switch. CAC connection to the computer requires a USB cable connection separate from the keyboard and
mouse. This allows the CAC to be connected independently from the keyboard and mouse. It also allows
the user to select whether CAC for a certain computer is supported or not.
1. Ensure that power is turned off or disconnected from the unit and the computer.
2. Use a USB cable (Type-A to Type-B) to connect a USB port on a computer to its respective CAC USB ports on
the Secure KVM Switch. Do not connect the USB cable if CAC functionality is not needed for that computer.
3. Connect a CAC (smart card reader) to the CAC port in the user console interface.
4. Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all
the computers.
5. To disable CAC for any channel (all CAC ports are enabled as default), use the front panel buttons to switch the Secure
KVM Switch to the channel whose CAC mode you wish to change. Once the channel is selected, the button LED for this
specic channel should be on (CAC port enabled). Press and hold the button for 3 seconds until the button LED
turns off. The CAC port is now disabled for this channel.
6. To enable CAC for any channel, use the front panel buttons to switch the Secure KVM Switch to the channel whose
CAC mode you wish to change. Once the channel is selected, the button LED for this specic channel should be off
(CAC port disabled). Press and hold the button for 3 seconds until the button LED turns on. The CAC port is now
enabled for this channel.
CAC PORT CONFIGURATION
The following steps are intended for the system administrator and operators (users).
Note: Only one computer connected to port 1 is required for this operation
CAC port Conguration is an optional feature, allowing registration of any USB peripheral to operate with the
Secure KVM Switch. Only one peripheral can be registered and only the registered peripheral will operate with the Secure
KVM Switch. By default, when no peripheral is registered, the Secure KVM Switch will operate with any Smart Card Reader.
Congure the CAC Port via User Menu Options
Congure the CAC Port via User Menu Options
1. Open the Administration and Security Management Program.
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. At this stage the mouse connected to the
Secure KVM/KM Switch will stop functioning.
4. Enter the default username “user” and press Enter.
5. Enter the default password “12345” and press Enter.
6. Select option 2 from the menu on your screen and
press Enter.
7. Connect the peripheral device to be registered to
the CAC USB port in the console side of the
Secure KVM/KM Switch and wait until
the Secure KVM/KM Switch is reading the new
peripheral information.
8. The Secure KVM/KM Switch will list the information of
the connected peripheral on the screen and buzz 3 times
when registration is completed.
Figure 11-1
11
USER GUIDE
AUDITING: Dumping the Event Log via User Menu Options
The following steps are intended for the system administrator.
Note: Only one computer connected to port 1 is required for this operation
The Event Log is a detailed report of critical activities stored in the Secure KVM Switch or Secure KVM Switch memory.
A comprehensive feature list and guidance for Administration and Security Management Tools can be found in the
Administrator’s. Guide available for download from: https://www.blackbox.com/NIAP3/documentation
1. Open the Administration and
Security Management Program
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. Enter the default admin name “admin” and press Enter.
4. Enter the default password “12345” and press Enter.
5. Request a Log Dump by selecting option 5 in the menu.
(Shown in Figure 12-1)
* See Administration and Security Management Tool Guidance
for detailed information.
Figure 12-1
RESET: Restore Factory Defaults
The following steps are intended for the system administrator.
Note: Only one computer connected to port 1 is required for this operation
Restore Factory Defaults will reset all settings on the Secure KVM Switch to their original state
Secure KVM Switch mode
CAC port registration will be removed
Secure KVM Switch settings will be reset to factory defaults
To Restore Factory Defaults via User Menu Options:
1. Open the Administration and Security Management Program
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. Enter the default admin name “admin” and press Enter.
4. Enter the default password “12345” and press Enter.
5. Select option 7 from the menu on your screen and press enter.
(Menu shown in Figure 12-1)
* See Administration and Security Management Tool Guidance for detailed information.
12
USER GUIDE
LED’s BEHAVIOR
User Console Interface – Display LED:
#StatusDescription
1OffMonitor is not connected
2OnMonitor is connected
3FlashingEDID problem – Learn EDID to x the problem
User Console Interface – CAC LED:
#StatusDescription
1OffCAC is not connected
2OnAuthorized and functional CAC is connected
3FlashingNon-CAC peripheral is connected
Front Panel – Port Selection LED’s:
#StatusDescription
1OffNon-selected port
2OnSelected port
3FlashingEDID learn in process
Front Panel – CAC Selection LED’s:
IMPORTANT!
If all the Front Panel LED’s are flashing and the
buzzer is beeping, the Secure KVM Switch has
been TAMPERED with and all functions are
permanently disabled. Please contact Black Box
technical support at info@blackbox.com
If all Front Panel LED’s are on and not flashing,
the POWER UP SELF TEST has failed and all
functions are disabled. Check if any of the front
panel port selection buttons are jammed. In this
case, release the jammed button and recycle the
power. If power up self test is still failing, please
contact Black Box technical support
at info@blackbox.com
#StatusDescription
1OffCAC port is disabled or non-selected port
2OnCAC port is enabled
3FlashingEDID learn in process
Front Panel - Port and CAC Selection LED’s:
#StatusDescription
1All Flashing
EDID Learn - Front Panel LED’s:
All LED’s are turned on for 1 second. Then:
• Port 1 LED’s will flash until the end of the process.
• Port 2 LED’s will flash until the end of the process if a second video board exists (Dual-head Secure KVM Switch)
• Port 3 LED’s will flash until the end of the process if a third video board exists (Quad-head Secure KVM Switch)
• Port 4 LED’s will flash until the end of the process if a fourth video board exists (Quad-head Secure KVM Switch)
Connected peripheral to keyboard or mouse
console ports is rejected
13
USER GUIDE
SYSTEM OPERATION
Front Panel Control
To switch to an input port, simply push the desired input button on the front-panel of the Secure KVM Switch. If an input
port is selected, the LED of that port will turn on.
TROUBLESHOOTING
No Power
• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around 12VDC.
• Replace the power supply.
Flashing LEDs in the Front Panel with clicking sound
• Reboot the unit. If the error persists then there is a malfunction or wrong input connections at the K/M ports.
• Verify both Keyboard and Mouse connections are USB 1.0 or 1.1.
• Only USB Keyboard or Mouse can be connected in the designated K/M ports.
Flashing USB LED
• Make sure that the correct peripheral device is connected to the correct port of the Secure KVM.
• Check to see that the K/M USB cable is connected to the K/M port on the back of the unit.
• Check to see that the CAC USB cable is connected to the CAC port on the back of the unit.
No Video
• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly.
• Restart the computers
Keyboard is not working
• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecting the unit and the computers are properly connected.
• Try connecting the USB on the computer to a different port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.
Note: The NUM, CAPS, and SCROLL Lock LED indicators on the keyboard are not supposed to light up if connected to the
Secure KVM Switch.
Mouse is not working
• Check if the mouse is properly connected to the unit.
• Try connecting the USB on the computer to a different port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.
No Audio
• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer audio are
functioning properly.
• Check the audio settings of the computer and verify that the audio output is through the speakers.
No CAC (COMMON ACCESS CARD, SMART CARD READER)
• Check if the USB cables connecting the unit and the computers are properly connected.
• Make sure the CAC port is enabled by holding down the desired channels button until it lights up.
TECHNICAL SUPPORT
For product inquiries, warranty questions, or technical questions, please contact info@blackbox.com.
FREE technical support 24 hours a day, 7 days a week: Call 877-877-2269 or fax 724-746-0746.
14
USER GUIDE
LIMITED WARRANTY STATEMENT
A. Extent of limited warranty
Black Box warrants to the end-user customers that the product specied above will be free from defects in materials and
workmanship for the duration of 18 months, which duration begins on the date of purchase by the customer. Customer is
responsible for maintaining proof of date of purchase.
Black Box limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply
to any:
a. Improper or inadequate maintenance or modications
b. Operations outside product specications
c. Mechanical abuse and exposure to severe conditions
If Black Box receives, during applicable warranty period, a notice of defect, Black Box will at its discretion replace or repair
defective product. If Black Box is unable to replace or repair defective product covered by the Black Box warranty within
reasonable period of time, Black Box shall refund the cost of the product.
Black Box shall have no obligation to repair, replace or refund unit until customer returns defective product to Black Box.
Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product
being replaced.
Black Box limited warranty is valid in any country where the covered product is distributed by Black Box.
B. Limitations of warranty
To the extent allowed by local law, neither Black Box nor its third party suppliers make any other warranty or condition of
any kind whether expressed or implied with respect to the Black Box product, and specically disclaim implied warranties or
conditions of merchantability, satisfactory quality, and tness for a particular purpose.
C. Limitations of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive
remedies.
To the extent allowed by local law, except for the obligations specically set forth in this warranty statement, in no event
will Black Box or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether
based on contract, tort or any other legal theory and whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered
modied to be consistent with such law.
15
USER GUIDE
NOTICE
The information contained in this document is subject to change without notice. Black Box makes no warranty of any kind
with regard to this material, including but not limited to, implied warranties of merchantability and tness for particular
purpose. Black Box will not be liable for errors contained herein or for incidental or consequential damages in connection
with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or
translated into another language without prior written consent from Black Box, Inc.
20180411
Black Box Corporation
1000 Park Drive
Lawrence, PA 15055-1018
Phone: 877-877-2269
www.blackbox.com
16
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