Black Box SS2P-SH-DVI-U, SS2P-DH-DVI-U, SS2P-SH-DVI-UCAC, SS2P-DH-DVI-UCAC, SS2P-SH-DP-UCAC Configuration Manual
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EDID CONFIGURATION GUIDE
SS2P, SS4P, SS8P, SS16P SERIES
SECURE
KVM
SWITCHES
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM
IN-2 IN-1
Audio
Audio
IN-3
K/M
DP DP
IN-2 IN-1
DP DP
K/M
CAC
Audio
Audio
K/M
CAC
K/M
Audio
Audio
Audio
K/M
K/M
CAC
K/M
CONSOLE
CONSOLE
12VDC2.0A
12VDC2.0A
IN-4 IN-3
DP OUT DP DP
IN-4
K/M
Audio
K/M
CAC
AUDIO
Audio
AUDIO
DP OUT DP
K/M
CAC
K/M
1
2 3
4
SECURE KVM SWITCH
2 PORT DP W/AUDIO AND CAC
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TABLE OF CONTENTS
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SUPPORT
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1. O V E R V I E W ...................................................................................................................................................................................... 3
1.1 Introducion ................................................................................................................................................................................................ 3
1.2 Intended Audience ...................................................................................................................................................................................4
2. SYSTEM REQUIREMENTS ............................................................................................................................................................ 5
3. SYSTEM SETUP ............................................................................................................................................................................. 6
4. INITIATE SESSION ........................................................................................................................................................................ 7
5. ADMINISTRATOR FUNCTIONS .................................................................................................................................................... 8
5.1 Administrator - Login ................................................................................................................................................................................8
5.2 Administrator - Select Mode (KVM/KM) Option #6 .............................................................................................................................. 9
6. TROUBLESHOOTING ................................................................................................................................................................... 10
6.1 No Video After Setting Local EDID ........................................................................................................................................................ 10
6.2 No Video After Switching Display ......................................................................................................................................................... 11
APPENDIX: DISCLAIMER/TRADEMARKS ..................................................................................................................................... 12
A.1 Disclaimer ............................................................................................................................................................................................... 12
A.2 Trademarks Used in this Manual .......................................................................................................................................................... 12
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CHAPTER 1: OVERVIEW
TECHNICAL
SUPPORT
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1.1 INTRODUCTION
The Secure KVM Switch EDID Configuration Guide outlines how Authenticated Administrators can learn and configure EDID of a
particular display to support all of your displays’ features.
Factory default video EDID is set to HP (1080P max resolution) to allow initial operation with most of the DP display brands. For
security reasons, EDID learn of most DP displays’ brands can be achieved only by an Authenticated Administrator.
This guide is applicable for the following Secure KVM Switch models:
SPECIFICATION COMPARISON CHART
PRODUCT CODE NUMBER OF PORTS VIDEO CONNECTOR DUAL-HEAD OR
SINGLE-HEAD
SS1P-S H- DV I- UC AC 1 DVI-I SINGLE YES YES ISOLATOR
SS2P-SH-DVI-U 2 DVI-I SINGLE NO YES —
SS2P-SH-DVI-UCAC 2 DVI-I SINGLE YES YES —
SS2P-DH-DVI-U 2 DVI-D DUAL NO YES —
SS2P-DH-DVI-UCAC 2 DVI-D DUAL YES YES —
SS2P-SH-DP-U 2 D ISP LAYP ORT SINGLE NO YES —
SS2P-SH-DP-U CAC 2 DIS PLAY PORT SINGLE YES YES —
SS2P-DH-DP-U 2 D ISP LAYP ORT DUAL NO YES —
SS2P-DH-DP-UCAC 2 DISPL AYPO RT DUAL YES YES —
SS2P-SH-HDMI-U 2 HDMI SINGLE NO YES —
SS2P-SH-HDMI-UCAC 2 HDMI SINGLE YES YES —
SS2P-DH-HDMI-U 2 HDMI DUAL NO YES —
SS2P-DH-HDMI-UCAC 2 HDMI DUAL YES YES —
SS4P-SH-DVI-U 4 DVI-I SINGLE NO YES —
SS4P-SH-DVI-UCAC 4 DVI- I SINGLE YES YES —
SS4P-DH-DVI-U 4 DVI-I DUAL NO YES —
SS4P-DH-DVI-UCAC 4 DVI-I DUAL YES YES —
SS4P-SH-DP-U 4 DISPL AYPO RT SINGLE NO YES —
SS4P-SH-DP-UCAC 4 DIS PLAY PORT SINGLE YES YES —
SS4P-DH-DP-U 4 DIS PLAY POR T DUAL NO YES —
SS4P-DH-DP-UCAC 4 DI SPL AYPORT DUAL YES YES —
SS4P-SH-HDMI-U 4 HDMI SINGLE NO YES —
SS4P-SH-HDMI-UCAC 4 HDMI SINGLE YES YES —
SS4P-DH-HDMI-U 4 HDMI DUAL NO YES —
SS4P-DH-HDMI-UCAC 4 HDMI DUAL YES YES —
SS4P-QH-DVI-UCAC 4 DVI-I QUAD YES YES —
SS4P-QH-DP-UCAC 4 DIS PLAY PORT QUAD YES YES —
SS4P-QH-HDMI-UCAC 4 HDMI QUAD YES YES —
SS4P-DVI-4X2-UCAC 4, 2 USERS DVI-I SINGLE YES YES MATRIX
SS4P-DVI-4X4-UCAC 4, 4 USERS DVI-I SINGLE YES YES MATRIX
SS4P-SH-DVI-UCAC-P 4 DVI-I SINGLE YES YES PREVIEW
SS8P-SH-DVI-U 8 DVI-I SINGLE NO YES —
SS8P-SH-DVI-UCAC 8 DVI-I SINGLE YES YES —
SS8P-DH-DVI-U 8 DVI-I DUAL NO YES —
SS8P-DH-DVI-UCAC 8 DVI-I DUAL YES YES —
SS8P-SH-DP-U 8 DIS PLAY POR T SINGLE NO YES —
SS8P-SH-DP-UCAC 8 DIS PL AYPO RT SINGLE YES YES —
CAC USB
EMULATION
SPECIAL FEATURES
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CHAPTER 1: OVERVIEW
SPECIFICATION COMPARISON CHART (CONTINUED)
PRODUCT CODE NUMBER OF PORTS VIDEO CONNECTOR DUAL-HEAD OR
SINGLE-HEAD
SS8P-DVI-8X2-UCAC 8, 2 USERS DVI-I SINGLE YES YES MATRIX
SS8P-DVI-8X4-UCAC 8, 4 USERS DVI-I SINGLE YES YES MATRIX
SS 16P-SH- DVI -U 16 DVI- I SINGLE NO YES —
SS 16P-SH- DVI -UC AC 16 DVI-I SINGLE YES YES —
SS4P-K M-U 4 N/A N/A NO YES —
SS4P-KM-UCAC 4 N/A N/A YES YES —
SS8P-KM-U 8 N/A N/A NO YES —
SS8P-KM-UCAC 8 N/A N/A YES YES —
1.2 INTENDED AUDIENCE
The information in this document is for authorized system administrators.
CAC USB
EMULATION
SPECIAL FEATURES
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CHAPTER 2: SYSTEM REQUIREMENTS
1. The Black Box Secure KVM Switches are compatible with standard personal/portable computers, servers, or thin-clients running
operating systems such as Windows or Linux.
The Administration and Security Management Tool can only run on Windows operating systems (XP, Win 7, Win 8, and Win 10 with
framework .NET 2.0 or newer).
2. The peripheral devices that are supported by the switch are listed in the following table.
TABLE 2-1. PERIPHERAL DEVICES SUPPORTED BY THE SWITCH
CONSOLE PORT AUTHORIZED DEVICES
Keyboard
Display Display, Projector, Video or KVM extender
Audio out Analog amplified speakers, Analog headphones, Digital audio appliances
Mouse/pointing device
User authentication device Smart-card reader, PIV/CAC reader, Token or Biometric reader*
Wired keyboard and keypad without internal USB hub or composite device functions, unless the connected device
has at least one endpoint that is a keyboard or mouse HID class, K VM/KM extender
Any wired mouse or trackball without internal USB hub or composite device functions, Touch-screen, Multi-touch or
digitizer, KVM extender
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*CAC models only
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