Black Box SS2P-SH-DVI-U, SS2P-DH-DVI-U, SS2P-SH-DVI-UCAC, SS2P-DH-DVI-UCAC, SS2P-SH-DP-UCAC Configuration Manual

EDID CONFIGURATION GUIDE

SS2P, SS4P, SS8P, SS16P SERIES

SECURE KVM

SWITCHES

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IN-2 IN-1

Audio

IN-3

K/M

DP DP

IN-2 IN-1

DP DP

K/M

CAC

Audio

K/M

CAC

K/M

Audio

K/M

CAC

K/M

CONSOLE

12VDC2.0A

IN-4 IN-3

DP OUT DP DP

IN-4

K/M

Audio

K/M

CAC

AUDIO

Audio

AUDIO

DP OUT DP

K/M

CAC

K/M

1

2 3

4

SECURE KVM SWITCH

2 PORT DP W/AUDIO AND CAC

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TABLE OF CONTENTS

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1. O V E R V I E W ...................................................................................................................................................................................... 3

1.1 Introducion ................................................................................................................................................................................................ 3

1.2 Intended Audience ...................................................................................................................................................................................4

2. SYSTEM REQUIREMENTS ............................................................................................................................................................ 5

3. SYSTEM SETUP ............................................................................................................................................................................. 6

4. INITIATE SESSION ........................................................................................................................................................................ 7

5. ADMINISTRATOR FUNCTIONS .................................................................................................................................................... 8

5.1 Administrator - Login ................................................................................................................................................................................8

5.2 Administrator - Select Mode (KVM/KM) Option #6 .............................................................................................................................. 9

6. TROUBLESHOOTING ................................................................................................................................................................... 10

6.1 No Video After Setting Local EDID ........................................................................................................................................................ 10

6.2 No Video After Switching Display ......................................................................................................................................................... 11

APPENDIX: DISCLAIMER/TRADEMARKS ..................................................................................................................................... 12

A.1 Disclaimer ............................................................................................................................................................................................... 12

A.2 Trademarks Used in this Manual .......................................................................................................................................................... 12

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CHAPTER 1: OVERVIEW

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1.1 INTRODUCTION

The Secure KVM Switch EDID Configuration Guide outlines how Authenticated Administrators can learn and configure EDID of a particular display to support all of your displays’ features.

Factory default video EDID is set to HP (1080P max resolution) to allow initial operation with most of the DP display brands. For security reasons, EDID learn of most DP displays’ brands can be achieved only by an Authenticated Administrator.

This guide is applicable for the following Secure KVM Switch models:

SPECIFICATION COMPARISON CHART

PRODUCT CODE NUMBER OF PORTS VIDEO CONNECTOR DUAL-HEAD OR

SINGLE-HEAD

SS1P-S H- DV I- UC AC 1 DVI-I SINGLE YES YES ISOLATOR

SS2P-SH-DVI-U 2 DVI-I SINGLE NO YES —

SS2P-SH-DVI-UCAC 2 DVI-I SINGLE YES YES —

SS2P-DH-DVI-U 2 DVI-D DUAL NO YES —

SS2P-DH-DVI-UCAC 2 DVI-D DUAL YES YES —

SS2P-SH-DP-U 2 D ISP LAYP ORT SINGLE NO YES —

SS2P-SH-DP-U CAC 2 DIS PLAY PORT SINGLE YES YES —

SS2P-DH-DP-U 2 D ISP LAYP ORT DUAL NO YES —

SS2P-DH-DP-UCAC 2 DISPL AYPO RT DUAL YES YES —

SS2P-SH-HDMI-U 2 HDMI SINGLE NO YES —

SS2P-SH-HDMI-UCAC 2 HDMI SINGLE YES YES —

SS2P-DH-HDMI-U 2 HDMI DUAL NO YES —

SS2P-DH-HDMI-UCAC 2 HDMI DUAL YES YES —

SS4P-SH-DVI-U 4 DVI-I SINGLE NO YES —

SS4P-SH-DVI-UCAC 4 DVI- I SINGLE YES YES —

SS4P-DH-DVI-U 4 DVI-I DUAL NO YES —

SS4P-DH-DVI-UCAC 4 DVI-I DUAL YES YES —

SS4P-SH-DP-U 4 DISPL AYPO RT SINGLE NO YES —

SS4P-SH-DP-UCAC 4 DIS PLAY PORT SINGLE YES YES —

SS4P-DH-DP-U 4 DIS PLAY POR T DUAL NO YES —

SS4P-DH-DP-UCAC 4 DI SPL AYPORT DUAL YES YES —

SS4P-SH-HDMI-U 4 HDMI SINGLE NO YES —

SS4P-SH-HDMI-UCAC 4 HDMI SINGLE YES YES —

SS4P-DH-HDMI-U 4 HDMI DUAL NO YES —

SS4P-DH-HDMI-UCAC 4 HDMI DUAL YES YES —

SS4P-QH-DVI-UCAC 4 DVI-I QUAD YES YES —

SS4P-QH-DP-UCAC 4 DIS PLAY PORT QUAD YES YES —

SS4P-QH-HDMI-UCAC 4 HDMI QUAD YES YES —

SS4P-DVI-4X2-UCAC 4, 2 USERS DVI-I SINGLE YES YES MATRIX

SS4P-DVI-4X4-UCAC 4, 4 USERS DVI-I SINGLE YES YES MATRIX

SS4P-SH-DVI-UCAC-P 4 DVI-I SINGLE YES YES PREVIEW

SS8P-SH-DVI-U 8 DVI-I SINGLE NO YES —

SS8P-SH-DVI-UCAC 8 DVI-I SINGLE YES YES —

SS8P-DH-DVI-U 8 DVI-I DUAL NO YES —

SS8P-DH-DVI-UCAC 8 DVI-I DUAL YES YES —

SS8P-SH-DP-U 8 DIS PLAY POR T SINGLE NO YES —

SS8P-SH-DP-UCAC 8 DIS PL AYPO RT SINGLE YES YES —

CAC USB

EMULATION

SPECIAL FEATURES

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CHAPTER 1: OVERVIEW

SPECIFICATION COMPARISON CHART (CONTINUED)

PRODUCT CODE NUMBER OF PORTS VIDEO CONNECTOR DUAL-HEAD OR

SINGLE-HEAD

SS8P-DVI-8X2-UCAC 8, 2 USERS DVI-I SINGLE YES YES MATRIX

SS8P-DVI-8X4-UCAC 8, 4 USERS DVI-I SINGLE YES YES MATRIX

SS 16P-SH- DVI -U 16 DVI- I SINGLE NO YES —

SS 16P-SH- DVI -UC AC 16 DVI-I SINGLE YES YES —

SS4P-K M-U 4 N/A N/A NO YES —

SS4P-KM-UCAC 4 N/A N/A YES YES —

SS8P-KM-U 8 N/A N/A NO YES —

SS8P-KM-UCAC 8 N/A N/A YES YES —

1.2 INTENDED AUDIENCE

The information in this document is for authorized system administrators.

CAC USB

EMULATION

SPECIAL FEATURES

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CHAPTER 2: SYSTEM REQUIREMENTS

1. The Black Box Secure KVM Switches are compatible with standard personal/portable computers, servers, or thin-clients running operating systems such as Windows or Linux.

The Administration and Security Management Tool can only run on Windows operating systems (XP, Win 7, Win 8, and Win 10 with framework .NET 2.0 or newer).

2. The peripheral devices that are supported by the switch are listed in the following table.

TABLE 2-1. PERIPHERAL DEVICES SUPPORTED BY THE SWITCH

CONSOLE PORT AUTHORIZED DEVICES

Keyboard

Display Display, Projector, Video or KVM extender

Audio out Analog amplified speakers, Analog headphones, Digital audio appliances

Mouse/pointing device

User authentication device Smart-card reader, PIV/CAC reader, Token or Biometric reader*

Wired keyboard and keypad without internal USB hub or composite device functions, unless the connected device has at least one endpoint that is a keyboard or mouse HID class, K VM/KM extender

Any wired mouse or trackball without internal USB hub or composite device functions, Touch-screen, Multi-touch or digitizer, KVM extender

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*CAC models only

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CHAPTER 3: SYSTEM SETUP

NOTE: Only one computer connected to KVM port 1 is required for any activity in this guide.

1. Ensure that the KVM’s power is turned off or disconnected from both the unit and the computer.

2. Using a USB cable (Type-A to Type-B), connect the PC to the KVM host’s K/M port one.

3. Connect a USB keyboard and mouse to the two USB console ports.

4. Connect a DP video cable between the PC and the KVM video 1 port.

5. KVM—Connect a DP display to the KVM console video output connector.

6. Power up the PC and the KVM.

7. Download the Administration and Security Management Tool from the following link to your PC NEED BB URL - http://ipgard.com/ tools-software/

8. Run the Administration and Security Management Tool executable file.

See Figure 3-1 for a screenshot of the tool you should be seeing on your screen.

File

TECHNICAL SUPPORT

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1. Press “Alt-Alt-cnfg” to Initiate The Session

2. Press “Esc-Esc” to End The Session

FIGURE 3-1. ADMINISTR ATION AND SECURITY MANAGEMENT TOOL

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CHAPTER 4: INITIATE SESSION

1. Using the keyboard, press “Alt Alt cnfg.”

2. At this stage, the mouse connected to the KVM will stop functioning.

3. Figure 4-1 is a screenshot of the tool you should be seeing on your screen.

File

1. Press “Alt-Alt-cnfg” to Initiate The Session

2. Press “Esc-Esc” to End The Session

Starting session. Enter credential id

===>

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FIGURE 4-1. INITIATE SESSION CAPTURE

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CHAPTER 5: ADMINISTRATOR FUNCTIONS

5.1 ADMINISTRATOR - LOGIN

1. Enter the default username “admin” and press Enter.

2. Enter the default password “12345” and press Enter.

3. Figure 5-1 is a screenshot of the tool you should be seeing on your screen.

File

1. Press “Alt-Alt-cnfg” to Initiate The Session

2. Press “Esc-Esc” to End The Session

Starting session. Enter credential id

===> admin

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Enter credential password

=>

0. Show this menu

1. Change User Credentials

2. Change Admin Credentials

3. View Registered CAC Device

4. Register New CAC Device

5. Dump Log

6. Select Mode

7. Restore Factory Defaults

=>

FIGURE 5-1. ADMINISTRATOR - LOGIN SCREEN

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CHAPTER 5: ADMINISTRATOR FUNCTIONS

5.2 ADMINISTRATOR - SELECT MODE (KVM/KM) OPTION #6

1. Select option 6 from the menu on your screen and press enter.

2. The following menu will be presented (see Figure 5-2).

File

1. Press “Alt-Alt-cnfg” to Initiate The Session

2. Press “Esc-Esc” to End The Session

Enter credential password

=>

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0. Show this menu

1. Change User Credentials

2. Change Admin Credentials

3. View Registered CAC Device

4. Register New CAC Device

5. Dump Log

6. Select Mode

7. Restore Factory Defaults

=> 6

Select Mode: 1. KVM

2. KM

3. Custom

Current mode is K VM

===>

FIGURE 5-2. ADMINISTRATOR - SELECT MODE

3. Type “local” for reading and learning the connected display’s EDID.

4. Press the Enter key on your keyboard. The learned EDID will be stored and the device will be reset.

5. At the end of the boot-up, ensure that all computers are connected to the KVM and switch through each port to verify that all are properly presenting video on the connected display.

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CHAPTER 6: TROUBLESHOOTING

6.1 NO VIDEO AFTER SETTING LOCAL EDID

If there is no video output after performing the above, follow these steps:

1. Disconnect the display from the KVM Console Video port and connect it directly to your PC.

2. Run the Administration and Security Management Tool per instruction above.

3. Access the Administration and Security Management Tool per instruction above.

4. Select option 6 from the menu on your screen and press enter.

5. The following menu will be presented (see Figure 6-1).

File

1. Press “Alt-Alt-cnfg” to Initiate The Session

2. Press “Esc-Esc” to End The Session

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Enter credential password

=>

0. Show this menu

1. Change User Credentials

2. Change Admin Credentials

3. View Registered CAC Device

4. Register New CAC Device

5. Dump Log

6. Select Mode

7. Restore Factory Defaults

=> 6

Select Mode: 1. KVM

2. KM

3. Custom

Current mode is K VM

===>

FIGURE 6-1. ADMINISTRATOR - SELECT MODE

6. Type:

 “dell” if the display brand you are trying to work with is DELL brand.

 “samsung” if the display brand you are trying to work with is Samsung Brand.

 “lg” if the display brand you are trying to work with is LG Brand.

 “hp” if the display brand you are trying to work with is HP Brand.

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CHAPTER 6: TROUBLESHOOTING

7. Press the Enter key on your keyboard. The learned EDID will be stored and the device will be reset.

8. At the end of the boot-up, ensure that all computers are connected to the KVM, connect your display back to the KVM Console Video Port and verify that all ports are presenting video on the connected display by switching ports.

6.2 NO VIDEO AFTER SWITCHING DISPLAY

If there is no video output after switching your display with a different display brand, repeat steps under section 7 - No Video after Setting Local EDID.

Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com if you have any additional video issues.

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APPENDIX: DISCLAIMER/TRADEMARKS

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A.1 DISCLAIMER

Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.

A.2 TRADEMARKS USED IN THIS MANUAL

Black Box and the Black Box logo type and mark are registered trademarks of Black Box Corporation.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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NOTES

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NOTES

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NOTES

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SS2P-SH-DP-U_EDID-CONFIG-GUIDE_REV1.PDF

Black Box SS2P-SH-DVI-U, SS2P-DH-DVI-U, SS2P-SH-DVI-UCAC, SS2P-DH-DVI-UCAC, SS2P-SH-DP-UCAC Configuration Manual

Specifications and Main Features

Frequently Asked Questions

User Manual