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SS2P-SH-DP-U
Configuration Manual
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User Manual
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Black Box SS4P-SH-DP-U, SS2P-SH-DP-UCAC, SS2P-SH-DP-U, SS2P-DH-DP-UCAC, SS4P-SH-DP-UCAC User Manual

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USER GUIDE
1
ADVANCED 2/4/8-PORT DISPLAYPORT SECURE KVM SWITCH
MODELS:
REV: 1.00
DATE: 08/11/2017
2-Port Secure Single-Head DisplayPort KVM with Audio
2-Port Secure Single-Head DisplayPort KVM with Audio and CAC Support
2-Port Secure Dual-Head DisplayPort KVM with Audio
2-Port Secure Dual-Head DisplayPort KVM with Audio and CAC Support
4-Port Secure Single-Head DisplayPort KVM with Audio
4-Port Secure Single-Head DisplayPort KVM with Audio and CAC Support
4-Port Secure Dual-Head DisplayPort KVM with Audio
4-Port Secure Dual-Head DisplayPort KVM with Audio and CAC Support
4-Port Secure Quad-Head DisplayPort KVM with Audio and CAC Support
8-Port Secure Single-Head DisplayPort KVM with Audio
8-Port Secure Dual-Head DisplayPort KVM with Audio and CAC Support
SS2P-SH-DP-U
SS2P-SH-DP-UCAC
SS2P-DH-DP-U
SS2P-DH-DP-UCAC
SS4P-SH-DP-U
SS4P-SH-DP-UCAC
SS4P-DH-DP-U
SS4P-DH-DP-UCAC
SS4P-QH-DP-UCAC
SS8P-SH-DP-U
SS8P-SH-DP-UCAC
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USER GUIDE
2
TABLE OF CONTENTS
TECHNICAL SPECIFICATIONS________________________________________________________________________________
3
WHAT’S IN THE BOX?________________________________________________________________________________________ 4
4
4
5-9
10
10
11
SECURITY FEATURES_______________________________________________________________________________________
SDPN FRONT AND REAR____________________________________________________________________________________
INSTALLATION______________________________________________________________________________________________
CAC INSTALLATION: COMMON ACCESS CARD, SMART CARD READER_______________________________________
CAC PORT CONFIGURATION_________________________________________________________________________________
AUDITING: Dumping the Event Log via User Menu Options____________________________________________________
RESET: Restore Factory Default______________________________________________________________________________
11
LED’s BEHAVIOR_____________________________________________________________________________________________ 12
SYSTEM OPERATION_________________________________________________________________________________________ 13
TROUBLESHOOTING_________________________________________________________________________________________ 13
TECHNICAL SUPPORT_______________________________________________________________________________________ 13
LIMITED WARRANTY STATEMENT___________________________________________________________________________ 14
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3
TECHNICAL SPECIFICATIONS
Format
DisplayPort
Host Interface
SS2P-SH-DP-U/ SS2P-SH-DP-UCAC
(4) DisplayPort 20-pin (female)
SS2P-DH-DP-U/ SS2P-DH-DP-UCAC/ SS4P-SH-DP-U/ SS4P-SH-DP-UCAC
(8) DisplayPort 20-pin (female)
SS4P-DH-DP-U/ SS4P-DH-DP-UCAC/ SS8P-SH-DP-U/ SS8P-SH-DP-UCAC
(16) DisplayPort 20-pin (female)
SS4P-QH-DP-UCAC
User Console
Interface
SS2P-SH-DP-U/ SS2P-SH-DP-UCAC/ SS4P-SH-DP-U/ SS4P-SH-DP-UCAC/ SS8P-SH-DP-U/ SS8P-SH-DP-UCAC
SS2P-DH-DP-U/ SS2P-DH-DP-UCAC/ SS4P-DH-DP-U/ SS4P-DH-DP-UCAC
(2) DisplayPort 20-pin (female)
SS4P-QH-DP-UCAC
(4) DisplayPort 20-pin (female)
Max Resolution 3840x2160 @ 30Hz
DDC 5 volts p-p (TTL)
Input Equalization
Automatic
Input Cable Length
Up to 20 ft.
Output Cable Length
Up to 20 ft.
Signal Type
USB 1.1 and 1.0 Keyboard and Mouse only. USB 2.0 for CAC connection (Only in models with CAC)
Type B
SS2P-SH-DP-U/ SS2P-DH-DP-U
(2)
SS2P-SH-DP-UCAC/ SS2P-DH-DP-UCAC/ SS4P-SH-DP-U/ SS4P-DH-DP-U
(4)
SS8P-SH-DP-UCAC
(16)
User Console Interface
(2) USB Type-A for keyboard and mouse connection only
(1) USB Type-A for CAC connection (only in models with CAC)
Input
(2) / (4) / (8) Connector Stereo 3.5mm Female
Output
(1) Connector Stereo 3.5mm Female
Power Requirements
12V DC, 3A (minimum) power adapter with center-pin positive polarity.
Operating Temp
32° to 104° F (0° to 40° C)
Storage Temp
-4° to 140° F (-20° to 60° C)
Humidity
0-80% RH, non-condensing
Security Accreditation
Common Criteria Validated To Niap, Protection Profile PSS Ver. 3.0
Emulation
Keyboard, Mouse and Video
Control
Front Panel Buttons
VIDEO
USB
AUDIO
POWER
ENVIRONMENT
CERTIFICATIONS
OTHER
(2) DisplayPort 20-pin (female)
(1) DisplayPort 20-pin (female)
SS4P-SH-DP-UCAC/ SS4P-DH-DP-UCAC/ SS8P-SH-DP-U/ SS4P-QH-DP-UCAC
(8)
4
WHAT’S IN THE BOX?
DisplayPort Unit
2/4/8-port Secure DisplayPort KVM Switch
PS12VDC3A
12V DC, 3A (minimum) power adapter with center-pin positive polarity.
SECURITY FEATURES
ANTI-TAMPER SWITCHES
Each model is equipped with internal Anti-Tamper switches, which sense attempts to open the device enclosure. Once the system identifies such an attempt, all the front panel LED’s will flash rapidly and the unit will become useless by shutting off connection with all attached PCs and peripherals disabling any functionality.
TAMPER-EVIDENT SEAL
The enclosure of the unit is protected with a tamper-evident seal to provide a visual evidence if the unit has been opened.
PROTECTED FIRMWARE
The controller of the unit has a special protection feature that prevents reprogramming or reading the firmware.
HIGH ISOLATION ON USB CHANNELS
Opto-isolators are used in the unit to keep USB data paths electrically isolated from each other, provid-ing high isolation and preventing data leakage between ports.
SECURE EDID EMULATION
The unit prevents unwanted and unsecure data to be transmitted through the DDC lines by means of secure EDID learning and emulation.
SS2P-SH-DP-UCAC - REAR PANEL
SS2P-SH-DP-UCAC - FRONT PANEL
User Manual
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CONSOLE
12VDC3.0A
CAC
Audio
K/M
Audio
K/M
CAC
Audio
K/M
CAC
DP OUT DP DP
IN-2 IN-1
Port Selection Push Buttons
CAC Backlight LEDs
PC SELECTED
SECURE KVM SWITCH
2-PORT DP W/ AUDIO AND CAC
1 2
Port Selection LEDs
SS2P-SH-DP-UCAC
5
INSTALLATION
SYSTEM REQUIREMENTS
1. Black Box Secure PSS is compatible with standard personal/portable computers, servers or thin-clients, running operating systems such as Windows or Linux.
2. The peripheral devices that are supported by the KVM are listed in the following table:
Table 5-1
Console Port Authorized Devices
Keyboard
Wired keyboard and keypad without internal USB hub or composite device functions, unless the connected device has at least one endpoint which is a keyboard or mouse HID class, KVM/KM extender;
Audio out Analog amplified speakers, Analog headphones, Digital audio appliance.
Mouse / Pointing Device
Any wired mouse or trackball without internal USB hub or composite device functions, Touch-screen, Multi-touch or digitizer, KVM/KM extender.
User Authentication
Device
*TOE - Models with CAC only
Smart-card reader, PIV/CAC reader, Token or Biometric reader*
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6
INSTALLATION
1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use a DisplayPort cable to connect the DisplayPort output port from each computer to the cor-responding
DisplayPort IN ports of the unit.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the
AUDIO IN ports of the unit.
5. Connect a monitor to the DisplayPort OUT console port of the unit using a DisplayPort cable.
6. Connect a USB keyboard and mouse to the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (COMMON ACCESS CARD, SMART CARD READER) to the CAC port in the user console interface. For models with CAC.
9. Finally, power on the KVM by connecting a 12VDC power supply to the power connector, and then turn on all the
computers.
Note: The computer connected to port 1 will always be selected by default after power up. Note: You can connect up to 2 computers to the 2 port KVM, up to 4 computers to the 4 port KVM and up to 8 computers to the 8 port KVM.
Figure 6-1
IMPORTANT WARNINGS - FOR SECURITY REASONS:
This product does not support wireless devices. Do not attempt to use a wireless keyboard or a wireless mouse with
this product.
This product does not support keyboards with integrated USB hubs or USB ports. Only use standard (HID) USB
keyboards with this device.
This product does not support microphone audio input or line input. Do not connect any mi-crophones or headsets
with microphones to this device.
Connection of authentication devices (CAC) with external power sources is prohibited.
Single-Head Units:
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USB IN
USB OUT
DP IN
AUDIO OUT
DP OUT
CAC IN
CAC OUT
SS4P-SH-DP-UCAC
SS4P-SH-DP-UCAC
1 2 3
4
PC SELECTED
SECURE KVM SWITCH
4-PORT HDMI W/ AUDIO AND CAC
7
INSTALLATION (Continued)
Multi-Head Units:
Figure 7-1
The DP IN connectors that belong to the same channel are arranged vertically.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm on both ends) to connect the audio output of the computer to the
AUDIO IN ports of the unit.
5. Connect the monitors to the DP OUT console ports of the unit using DP cables.
1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use DisplayPort cables to connect the DisplayPort output ports of each computer to the correspond-ing DisplayPort IN ports of the unit. For example, if using SS4P-QH-DP-UCAC the four DisplayPort ports of one computer must all be connected to one channel.
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Figure 7-2
The DP ports on one row will be switched to the DP OUT of the same row.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (smart card reader) to the CAC port in the user console interface.
9. Power on the KVM by connecting a 12VDC power supply to the power connector, and then turn on all the computers.
Note: The computer connected to port 1 will always be selected by default after power up.
8
INSTALLATION (Continued)
Figure 8-2
SS2P-SH-DP-UCAC
Shown
Figure 8-1
SS4P-QH-DP-UCAC
Shown
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SS4P-QH-DP-UCAC
USB IN
USB OUT
DP IN
AUDIO OUT
DP OUT
CAC IN
CAC OUT
USB IN
USB OUT
DP IN
AUDIO OUT
DP OUT
CAC IN
CAC OUT
SS2P-SH-DP-UCAC
SS2P-SH-DP-UCAC
PC SELECTED
SECURE KVM SWITCH
2-PORT DP W/ AUDIO AND CAC
1 2
9
INSTALLATION (Continued)
EDID Learn:
Factory default video EDID is set to HP (1080P max resolution) to allow initial operation with most of the DP display brands. For security reasons, EDID learn of most DP displays’ brands can be achieved only by Authenticated Administrator. Use the following steps to properly set up your EDID learning:
1. Ensure power is disconnected or turned off from both the unit and the computer.
2. Using a USB cable (Type-A to Type-B), connect the PC to the KVM host’s K/M Port 1.
3. Connect a USB keyboard & mouse to the two USB console ports.
4. Connect a DP video cable betwen the PC and the KVM host’s DP video Port 1.
5. Connect a DP display to the KVM console’s DP output port.
6. Power up the PC and the KVM switch.
7. Download the Administration and Security Management Tool to your PC from this link: ftp://
transfer.blackbox.com
8. Run the Administration and Security Management Tool executable file.
Initiate the session using the following steps in the Administration and Security Management Tool:
1. Type “alt alt c n f g” on your keyboard
2. The mouse connected to the KVM will stop functioning and you will be prompted to “Enter credential id”
3. Login in as the administrator by entering the default username “admin”, and pressing Enter.
4. Enter the default password “1 2 3 4 5” and press Enter.
5. Seven options will appear in a numerical menu: select option 6 and press Enter.
6. A menu will appear prompting you to Select Mode; instead, type “local” and press Enter.
The Administration and Security Management Tool will now automatically learn and store the display’s EDID, then the device will reset and reboot. At the end of the boot-up, ensure all computers are con-nected to the KVM switch through each port to verify that all are properly presenting video on the con-nected display.
For additional assistance or information, please refer to the Black Box Secure KVM EDID Configuration Guide available at ftp://ftp.blackbox.com/Secure%20KVM%20Switches/
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10
CAC (COMMON ACCESS CARD, SMART CARD READER)
INSTALLATION
The following steps are intended for the system administrator or IT manager only.
If you have the optional CAC ports there will be 2 ports on a 2 host ports KVM and 4 ports on a 4 host ports KVM. CAC connection to the computer requires a USB cable connection separate from the keyboard and mouse. This allows the CAC to be connected and controlled independently from the keyboard and mouse. It also allows the user to select whether CAC for a certain computer is supported or not.
1. Ensure that power is turned off or disconnected from the unit and the computer.
2. Use a USB cable (Type-A to Type-B) to connect a USB port on a computer to its respective CAC USB ports on the KVM. Do not connect the USB cable if CAC functionality is not needed for that computer.
3. Connect a CAC (smart card reader) to the CAC port in the user console interface.
4. Power on the KVM by connecting a 12VDC power supply to the power connector, and then turn on all the computers.
5. To disable CAC for any channel (all CAC ports are enabled as default), use the front panel buttons to switch the KVM to the channel whose CAC mode you wish to change. Once the channel is selected, the button LED for this specific channel should be on (CAC port enabled). Press and hold the button for 3 seconds until the button LED turns off. The CAC port is now disabled for this channel.
6. To enable CAC for any channel, use the front panel buttons to switch the KVM to the channel whose CAC mode you wish to change. Once the channel is selected, the button LED for this specific channel should be off (CAC port disabled). Press and hold the button for 3 seconds until the button LED turns on. The CAC port is now enabled for this channel.
CAC PORT CONFIGURATION
The following steps are intended for the system administrator and operators (users).
Note: Only one computer connected to port 1 is required for this operation
CAC port Configuration is an optional feature, allowing registration of any USB peripheral to operate with the KVM. Only one peripheral can be registered and only the registered peripheral will operate with the KVM. By default, when no peripheral is registered, the KVM will operate with any Smart Card Reader. Configure the CAC Port via User Menu Options
Configure the CAC Port via User Menu Options
Figure 10-1 User Menu
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1. Open the Administration and Security Management Program.
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. At this stage the mouse connected to the KVM/KM will stop functioning.
4. Enter the default username “user” and press Enter.
5. Enter the default password “12345” and press Enter.
6. Select option 2 from the menu on your screen and press Enter.
7. Connect the peripheral device to be registered to the CAC USB port in the console side of the KVM/ KM and wait until the KVM /KM is reading the new peripheral information.
8. The KVM/KM will list the information of the connected peripheral on the screen and buzz 3 times when registration is completed.
11
AUDITING: Dumping the Event Log via User Menu Options
The following steps are intended for the system administrator.
Note: Only one computer connected to port 1 is required for this operation
The Event Log is a detailed report of critical activities stored in the KVM or KVM memory. A comprehensive feature list and guidance for Administration and Security Management Tools can be found in the Administrator’s. Guide available for download from: ftp://transfer.blackbox.com
1. Open the Administration and Security Manage-ment Program
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. Enter the default admin name “admin” and press Enter.
4. Enter the default password “12345” and press Enter.
5. Request a Log Dump by selecting option 5 in the menu. (Shown in Figure 11-1)
* See Administration and Security Management Tool Guidance for detailed information.
RESET: Restore Factory Defaults
The following steps are intended for the system administrator.
Note: Only one computer connected to port 1 is required for this operation
Restore Factory Defaults will reset all settings on the KVM to their original state ….
KVM mode CAC port registration will be removed KVM settings will be reset to factory defaults
To Restore Factory Defaults via User Menu Options:
1. Open the Administration and Security Management Program
2. Using the keyboard, press the Alt key twice and type “cnfg”.
3. Enter the default admin name “admin” and press Enter.
4. Enter the default password “12345” and press Enter.
5. Select option 7 from the menu on your screen and press enter. (Menu shown in Figure 11-1)
* See Administration and Security Management Tool Guidance for detailed information.
Figure 11-1
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12
User Console Interface – CAC LED:
Front Panel – Port Selection LED’s:
Front Panel – CAC Selection LED’s:
Front Panel - Port and CAC Selection LED’s:
EDID Learn - Front Panel LED’s:
All LED’s are turned on for 1 second. Then:
• Port 1 LED’s will flash until the end of the process.
• Port 2 LED’s will flash until the end of the process if a second video board exists (Dual-head KVM)
• Port 3 LED’s will flash until the end of the process if a third video board exists (Quad-head KVM)
• Port 4 LED’s will flash until the end of the process if a fourth video board exists (Quad-head KVM)
Description 1 Off Monitor is not connected 2 On Monitor is connected 3 Flashing EDID problem – Learn EDID to fix the problem
LED’s BEHAVIOR
User Console Interface – Display LED
#
Status
# Status Description 1 Off CAC is not connected 2 On Authorized and functional CAC is connected 3 Flashing Non-CAC peripheral is connected
# Status Description 1 Off Non-selected port 2 On Selected port 3 Flashing EDID learn in process
# Status Description 1 Off CAC port is disabled or non-selected port 2 On CAC port is enabled 3 Flashing EDID learn in process
IMPORTANT!
If all the Front Panel LED’s are flashing and the buzzer is beeping, the KVM has been TAMPERED with and all functions are permanently disabled. Please contact Black Box technical support at
info@blackbox.com
If all Front Panel LED’s are on and not flashing, the POWER UP SELF TEST has failed and all functions are disabled. Check if any of the front panel port selection buttons are jammed. In this case, release the jammed button and recycle the power. If power up self test is still failing, please contact Black Box technical support at info@blackbox.com
# Status Description
1 All Flashing
Connected peripheral to keyboard or mouse console ports is rejected
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13
SYSTEM OPERATION
Front Panel Control To switch to an input port, simply push the desired input button on the front-panel of the KVM. If an input port is selected, the LED of that port will turn on.
TROUBLESHOOTING
No Power
Make sure that the power adapter is securely connected to the power connector of the unit.Check the output voltage of the power supply and make sure that the voltage value is around 12VDC.Replace the power supply.
No Video
Check if all the video cables are connected properly.Connect the computer directly to the monitor to verify that your monitor and computer are
functioning properly.
Restart the computers
Keyboard is not working
Check if the keyboard is properly connected to the unit.Check if the USB cables connecting the unit and the computers are properly connected.Try connecting the USB on the computer to a different port.Make sure that the keyboard works when directly connected to the computer.Replace the keyboard.
Note: The NUM, CAPS, and SCROLL Lock LED indicators on the keyboard are not supposed to light up if connected to the KVM.
Mouse is not working
Check if the mouse is properly connected to the unit.Try connecting the USB on the computer to a different port.Make sure that the mouse works when directly connected to the computer.Replace the mouse.
No Audio
Check if all the audio cables are connected properly.Connect the speakers directly to the computer to verify that the speakers and the computer audio are
functioning properly.
Check the audio settings of the computer and verify that the audio output is through the speakers.
No CAC (COMMON ACCESS CARD, SMART CARD READER)
Check if the USB cables connecting the unit and the computers are properly connected.Make sure the CAC slide switches are in the ON position. (right)
TECHNICAL SUPPORT For product inquiries, warranty questions, or technical questions, please contact info@blackbox.com
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
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14
LIMITED WARRANTY STATEMENT
A. Extent of limited warranty
Black Box warrants to the end-user customers that the product specified above will be free from defects in materials and workmanship for the duration of 18 months, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.
Black Box limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance or modifications b. Operations outside product specifications c. Mechanical abuse and exposure to severe conditions
If Black Boxreceives, during applicable warranty period, a notice of defect, Black Box will at its discretion replace or repair defective product. If Black Box is unable to replace or repair defective product covered by the Black Box warranty within reasonable period of time, Black Box shall refund the cost of the product.
Black Box shall have no obligation to repair, replace or refund unit until customer returns defective product to Black Box.
Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.
Black Box limited warranty is valid in any country where the covered product is distributed by Black Box.
B. Limitations of warranty
To the extant allowed by local law, neither Black Box nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the Black Box product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
C. Limitations of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.
To the extant allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will Black Box or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.
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15
NOTICE
The information contained in this document is subject to change without notice. BlackBox makes no war-ranty of any kind with regard to this material, including but not limited to, implied warranties of merchant-ability and fitness for particular purpose. Blackbox will not be liable for errors contained herein or for inci-dental or consequential damages in connection with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from Blackbox, Inc.
20170518
Black Box Corporation
1000 Park Drive
Lawrence, PA 15055-1018
Phone: 724-746-5500
Toll Free: 1-800-316-7107
www.blackbox.com
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