Black Box RAS-PutIn Installation And User Manual

RAS-PutIn

Installation and User

Guide

Based on Firmware 03.02.07

This publication contains proprietary information, which is protected by copyright. No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, Blackbox Inc.. Blackbox Inc. acknowledges the following trademarks:

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Intel is a registered trademark of Intel Corporation.

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Windows 98, Microsoft Windows, and Windows NT are trademarks of Microsoft Corporation.

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IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trademarks of International Business Machines Corporation.

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Blackbox is a registered trademark of Blackbox Inc. Zwickau, Germany.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Blackbox Inc. disclaims any proprietary interest in trademarks and trade names other than its own

Authors: Blackbox Team

This document was created on February 10, 2004.

The RAS-PutIn(ServSwitch RAS-PutIn) provides server management capabilities. You can use RAS-PutIn to manage and monitor components in your servers through a modem, an ISDN line or LAN, even if your network is down (Modem/ISDN). RAS-PutIn oﬀers a comprehensive hardware solution to server management.

Limited Warranty

The buyer agrees if this product proves to be defective, that Blackbox Inc. is only obligated to repair or replace this product at Blackbox Inc.’ discretion according to the terms and conditions of the warranty registration card that accompanies this product. Blackbox Inc. shall not be held liable for any loss, expenses or damage, direct, incidental or consequential resulting from the use of this product. Please see the Warranty Information shipped with this pro duct for full warranty details.

Limitations of Liability

Blackbox Inc. shall in no event be held liable for any loss, expenses or damages of any kind whatsoever, whether direct, indirect, incidental, or consequential (whether arising from the design or use of this product or the support materials provided with the product). No action or proceeding against Blackbox Inc. may be commenced more than two years after the delivery of product to Licensee of Licensed Software.

Licensee agrees to defend and indemnify Blackbox Inc. from any and all claims, suits, and liabilities (including attorney’s fees) arising out of or resulting from any actual or alleged act or omission on the part of Licensee, its authorized third parties, employees, or agents, in connection with the distribution of Licensed Software to end-users, including, without limitation, claims, suits, and liability for bodily or other injuries to end-users resulting from use of Licensee’s product not caused solely by faults in Licensed Software as provided by Blackbox Inc. to Licensee.

Technical Support

If you need help installing, conﬁguring, or running RAS-PutIn, call your Blackbox OEM or VAD Technical Support representative.

We invite you to access Blackbox’s Web site at:

http://www.blackbox.com/

There you shall ﬁnd all modiﬁcations made after the editorial deadline.

iii

Contents

1 The Quick Installation Guide 1

2 Introduction 5

2.1 When the server is up and running . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2 When the server is dead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 Installation 9

3.1 Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.2 Connectors and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.2.1 Front Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.2.2 Rear Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.3 Connecting RAS-PutIn to the host system . . . . . . . . . . . . . . . . . . . . . . 11

3.3.1 Connecting system management option . . . . . . . . . . . . . . . . . . . 12

3.3.2 Connecting IPMI option . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.3.3 Connecting the Internal Reset/Power Option . . . . . . . . . . . . . . . . 13

3.3.4 Connecting the External Reset/Power Option . . . . . . . . . . . . . . . . 13

3.3.5 Connecting Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.3.5.1 10 Mbps Connection . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.3.5.2 100 Mbps Connection . . . . . . . . . . . . . . . . . . . . . . . . 14

3.3.6 Connecting ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Conﬁguration 15

4.1 Initial Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.1.1 Initial conﬁguration via DHCP server . . . . . . . . . . . . . . . . . . . . 15

4.1.2 Initial conﬁguration via local console . . . . . . . . . . . . . . . . . . . . . 15

4.1.3 Mouse, Keyboard and Video conﬁguration . . . . . . . . . . . . . . . . . . 17

4.1.3.1 RAS-PutIn mouse settings . . . . . . . . . . . . . . . . . . . . . 17

4.1.3.2 Host system mouse settings . . . . . . . . . . . . . . . . . . . . . 17

4.1.3.3 RAS-PutIn Video Modes . . . . . . . . . . . . . . . . . . . . . . 17

5 Usage 19

5.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.2 Login into RAS-PutIn and logout . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5.2.1 Login into RAS-PutIn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5.2.2 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5.2.3 Logout from RAS-PutIn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.3 Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.3.1 Show Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.3.2 Remote Chat Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.3.3 RAS-PutIn Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . 27

5.3.4 RAS-PutIn Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

vi Contents

5.3.4.1 Video Settings through the HTML-Frontend . . . . . . . . . . . 28

5.3.4.2 Video Settings through the remote console . . . . . . . . . . . . 29

5.3.4.3 Custom Video Modes . . . . . . . . . . . . . . . . . . . . . . . . 30

5.3.5 Remote Console Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5.3.6 Telnet Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.4 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.4.1 Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.4.2 Keyboard/Mouse Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

5.4.3 KVM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5.5 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

5.5.1 User/Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

5.5.1.1 Add User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.2 Delete User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.3 Modify User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.4 Copy User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.5 Add Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.6 Delete Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.7 Modify Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.1.8 Copy Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5.5.2 User/Group Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

5.5.3 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

5.5.3.1 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

5.5.4 SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5.5.5 Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

5.5.6 Modem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

5.5.7 ISDN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

5.5.7.1 I want to allow non-callback dial in for everyone. . . . . . . . . . 52

5.5.7.2 I want to allow non-callback dial in for selected people. . . . . . 52

5.5.7.3 I want to allow non-callback dial in for everyone except some

people that should be called back. . . . . . . . . . . . . . . . . . 52

5.5.7.4 I want to allow non-callback dial in for selected people except

some people that should be called back. . . . . . . . . . . . . . . 52

5.5.7.5 I want to allow callback connections only. . . . . . . . . . . . . . 52

5.5.8 IPMI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

5.5.8.1 Generals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

5.5.8.2 IPMI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

5.5.8.3 Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5.5.8.4 Event Log via IPMI . . . . . . . . . . . . . . . . . . . . . . . . . 54

5.5.8.5 Status via IPMI . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5.5.9 LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

5.5.9.1 Generals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

5.5.9.2 LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

5.5.10 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

5.5.10.1 SSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5.5.10.2 Telnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5.5.10.3 IP Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5.5.11 SSL Certiﬁcate Management . . . . . . . . . . . . . . . . . . . . . . . . . 58

5.5.12 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5.5.12.1 Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5.6 Access via Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Contents vii

6 Frequently Asked Questions 65

A Glossary 67

B RAS-PutIn Video Modes 69

C Key Codes 71

D Pin Assignments 73

D.1 VGA HD-15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

D.2 RJ 45 Connector Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

D.3 RJ 45 Connector ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

D.4 Serial SUB-D 9 Connector 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

D.5 Serial SUB-D 9 Connector 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

D.6 KVM SUB-D 25 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

D.7 Power Supply Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

E Blackbox Warranty information 77

F Speciﬁcations 79

F.1 Size and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

F.2 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

G Operation advices 81

viii Contents

List of Figures

1.1 Front Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 Rear Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.3 Top part of the Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.1 RAS-PutIn total view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.2 Internal Reset/Power Option - PC bracket . . . . . . . . . . . . . . . . . . . . . . 7

3.1 RAS-PutIn usage scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.2 Multiple users on multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.3 RAS-PutIn Front Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.4 Rear Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.5 Connections of RAS-PutIn KVM signals to the controlled system . . . . . . . . . 11

3.6 Connections of RAS-PutIn with local console . . . . . . . . . . . . . . . . . . . . 12

3.7 Connecting RAS-PutIn system management . . . . . . . . . . . . . . . . . . . . . 12

3.8 Top view of internal reset/power option . . . . . . . . . . . . . . . . . . . . . . . 13

5.1 Internet Explorer showing the encryption key length . . . . . . . . . . . . . . . . 20

5.2 RAS-PutIn login screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5.3 RAS-PutIn home menu window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.4 Remote Console window showing a desktop screen . . . . . . . . . . . . . . . . . 23

5.5 Example for the Chat window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.6 Video Settings in HTML frontend . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.7 Video Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5.8 Custom Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5.9 Example of Remote Console settings . . . . . . . . . . . . . . . . . . . . . . . . . 33

5.10 Telnet Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.11 Internal Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.12 External Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

5.13 Power Control via IPMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

5.14 Keyboard/Mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

5.15 KVM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5.16 User/Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

5.17 User/Group Permissions panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

5.18 RAS-PutIn network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

5.19 Dynamic DNS Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

5.20 Dynamic DNS conﬁguration panel . . . . . . . . . . . . . . . . . . . . . . . . . . 44

5.21 SNMP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

5.22 Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

5.23 Internal Power Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

5.24 RAS-PutIn ISDN settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

5.25 IPMI settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

x List of Figures

5.26 IPMI Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5.27 Example of IPMI State panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

5.28 LDAP settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

5.29 Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

5.30 SSL Certiﬁcate Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5.31 SSL Certiﬁcate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

5.32 Panel for uploading a new ﬁrmware . . . . . . . . . . . . . . . . . . . . . . . . . . 61

5.33 Panel to update a new ﬁrmware that was previously uploaded . . . . . . . . . . . 62

5.34 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

C.1 English (US) Keyboard Layout, used for key codes . . . . . . . . . . . . . . . . . 71

List of Tables

1.1 Initial conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.2 Serial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Host system failures and how they are detected . . . . . . . . . . . . . . . . . . . 8

4.1 Initial IP conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4.2 Serial line parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5.1 Meaning of the main menu RAS-PutIn features . . . . . . . . . . . . . . . . . . . 23

5.2 Remote reset and power button eﬀects . . . . . . . . . . . . . . . . . . . . . . . . 35

5.3 RAS-PutIn user and group permissions . . . . . . . . . . . . . . . . . . . . . . . 42

B.1 RAS-PutIn Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

C.1 Key Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

xii List of Tables

1 The Quick Installation Guide

Installation

RAS-PutIn redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. RAS-PutIn can be used in a multi administrator and multi server environment as well. Combining RAS-PutIn with a KVM switched matrix allows to access multiple remote servers over a single remote console.

Connectors

Front Side Connectors (Figure 1.1)

Figure 1.1: Front Side Connectors

Reset Pushing this button performs a reset of RAS-PutIn. The button is important for the

initial conﬁguration of RAS-PutIn

VGA Indicates, that the VGA input is active and a video signal is received by RAS-PutIn

RUN Indicates whether the RAS-PutIn system is running or not

100 Indicates that the Ethernet connection is in 100 Mbit mo de

FULL Indicates that the Ethernet connection is in full-duplex mo de

ISDN Indicates that the ISDN subsystem is available and active

GRAB Indicates that a remote user is logged onto RAS-PutIn and the video engine is outputting

data

Using the connectors for video and keyboard/mouse a local console might be connected simultaneously.

Rear Side Connectors (Figure 1.2 on the next page)

SUB-D 9 Serial 1 The standard serial connector is used in multiple ways:

2 CHAPTER 1. THE QUICK INSTALLATION GUIDE

Etherne

Serial 1

Keyboard/Video/Mou

Pow

Serial 2

Figure 1.2: Rear Side Connectors



IPMI Version 1.5 connection to the host system using the IPMI Option cable



Serial output for modem dial in connection



Serial pass-through via Telnet



Initial conﬁguration

SUB-D 9 Serial 2 The serial connector 2 supports the internal and external power options

SUB-D 25 KVM The supplied Keyboard VGA Mouse extender cable has an aggregated SUB

D 25 connector to RAS-PutIn

Power supply A power supply with the following parameters must be attached:



Voltage: 12 V



Current: >= 1 A

RJ 45 ISDN Using this connector RAS-PutIn can be connected to an EURO ISDN network

(EMEA versions only)

RJ 45 Ethernet UTP3/5 cables may be used to connect RAS-PutIn to an Ethernet LAN

Connecting RAS-PutIn to the host system

Perform the following steps in order to connect the KVM signals of the server system to RASPutIn:

1. Connect the SUB-D 25 to PS2/PS2/Video cable to the SUB-D 25 connector on RAS-PutIn

2. Connect the (purple) PS/2 Keyboard jack to the keyboard connector of the host system

3. Connect the (green) PS/2 mouse plug to the mouse connector of the host system

4. Connect the VGA HD-15 connector to the VGA monitor output of the host system

5. Connect the power supply as well as Ethernet and/or modem,ISDN, depending how you want to access RAS-PutIn

In case you want to connect a local console to the host system besides RAS-PutIn, you can attach monitor, keyboard and mouse to the according RAS-PutIn connectors on its front.

Video modes

RAS-PutIn recognizes a limited number of common video modes. When running X11 on the host system, please don’t use any custom modelines with special video modes. If done so, RAS-

PutIn may not be able to detect these. You are on the safe side with all standard VESA video modes. Please refer to Appendix B on page 69 for a list of all known modes.

Initial IP conﬁguration

Initially the RAS-PutIn network interface is conﬁgured with the parameters shown in Table 1.1.

Table 1.1: Initial conﬁguration

parameter value

IP auto conﬁguration DHCP IP address Netmask 255.255.255.0 Gateway none IP access control disabled

If this initial conﬁguration doesn’t meet your local requirements, you need to do the initial IP conﬁguration.

Note: If the DHCP connection fails on boot up, RAS-PutIn will not have an IPv4 address. If IP auto conﬁguration is set to ”None” the standard IP address 192.168.1.22 is assigned to RAS-PutIn.

Use one of the following ways:

1. Connect the enclosed NULL modem cable to the serial interface on the rear side .

The serial interface needs to be adjusted with the parameters shown in table Table 1.2:

Table 1.2: Serial parameters

parameter value

Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None

Use a terminal software (e.g. hyperterm or minicom) to connect to RAS-PutIn. Reset RAS-PutIn and immediately press < ESC >. You will see some device information and a ’=>’ prompt. Enter the command ’conﬁg’ and press < Enter >. After waiting a few moments you may conﬁgure IP auto conﬁguration, IP address, net mask and default gateway. Pressing < Enter > without entering values does not change settings. The gateway value must be set to 0.0.0.0 (for no gateway) or any other value. You will be asked if the values are correct and get a chance to correct them. After conﬁrming, RASPutIn performs a reset.

2. Use an Ethernet cable to connect RAS-PutIn to a subnet where a DHCP server is available. After the DHCP server has assigned an IP address to RAS-PutIn you can use the web interface to conﬁgurate the device (see Section 4.1.1 on page 15 for details).

4 CHAPTER 1. THE QUICK INSTALLATION GUIDE

Web interface

RAS-PutIn may be accessed using a standard web browser. You may use the HTTP protocol or a secure encrypted connection via HTTPS. Just enter the conﬁgured IP address of RAS-PutIn into your web browser. Initially there is only one user conﬁgured who has unrestricted access to all RAS-PutIn features:

Please login and change the password immediately according to your own policies.

The Remote Console

The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which RAS-PutIn is attached. The web browser which is used for accessing RAS-PutIn has to supply a Java Runtime Environment version 1.1 or higher. The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system. That means keyboard and mouse can be used in the usual way. Open the console by choosing the appropriate link in the navigation frame of the HTML frontend. Figure 1.3 shows the top of the Remote Console.

Figure 1.3: Top part of the Remote Console

There are some options to choose from, the important ones are the following:

Auto Adjust button

If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while RAS-PutIn tries to adjust itself for the best possible video quality.

Sync Mouse

Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general there is no need to change mouse settings on the host.

Video Settings in Options Menu This opens a new window with elements to control the RAS-

PutIn Video Settings. You can change some values, for instance related to brightness and contrast of the picture displayed, which may improve the video quality. It is also possible to revert to the default settings for all video modes or only the current one.

2 Introduction

Features

RAS-PutIn deﬁnes a new class of remote KVM access devices (see Figure 2.1). RAS-PutIn combines digital remote KVM access via IP networks with comprehensive and integrated system management.

RAS-PutIn oﬀers convenient, remote KVM access and control via LAN, Internet, or ISDN. It captures, digitizes, and compresses video and transmits it with keyboard and mouse signals to and from a remote computer. RAS-PutIn provides a non-intrusive solution for remote access and control. Remote access and control software runs on the RAS-PutIn embedded processors only but not on mission-critical servers, so that there is no interference with server operation or impact on network performance.

Figure 2.1: RAS-PutIn total view

Furthermore, RAS-PutIn oﬀers remote power management and remote system management according to the interfaces of the remote server. RAS-PutIn supports three ways of power management:



via the internal reset/power option



via external scalable power switch box



via IPMI Version 1.5

RAS-PutIn— ServSwitch RAS-PutIn

6 CHAPTER 2. INTRODUCTION

Other features of RAS-PutIn are:



KVM (keyboard, video, mouse) access over IP, ISDN or analogous telephone line.



No impact on server or network performance



Automatically senses video resolution for best possible screen capture



High-performance mouse tracking and synchronization



Port to connect a user console for direct analogous access to KVM switch



Local Mouse suppression (only when using SUN’s Java Virtual Machine)

RAS-PutIn supports consoles consisting of PS/2 style keyboards, PS/2 style mouse and HD 15 video output. Please refer to Appendix D.1 on page 73 for more details. RAS-PutIn will automatically detect the current video mode of the console, however manual ﬁne tuning is recommended to receive the best video quality. RAS-PutIn will accept video streams up to 110 MHz dot clock. This results in a screen resolution of 1280x1024 dots with a frame rate of 60 Hz.

The used system management options depend on the interfaces the remote server systems provides. Three main system management options are oﬀered:

IPMI Version 1.5 deﬁnes a serial connection to access certain system parameters

and to perform system actions like powering down the system or performing a hard reset. Modern server systems, supporting the IPMI V1.5 speciﬁcation, provide a mode where the externally available COM2 serial connection can be conﬁgured as system management port (sometimes also referred to as emergency management port). RAS-PutIn may use this port in order to enable remote system management operations.

Internal Reset/Power Option The internal Reset/Power Option may be applied to remote

systems where no IPMI Version 1.5 is available. The provided bracket is mounted in a free PCI/AGP slot. Main board pins for reset and power on/oﬀ have to be connected to the bracket. With this option it is possible to perform a remote reset, a remote power cycle, and a remote power on/oﬀ.

External Power Switch Option In case there is neither an IPMI V1.5 option available nor the

chance to place a bracket in the remote system, an external power switch box can switch the power on and oﬀ.

RAS-PutIn System Components

RAS-PutIn is a fully conﬁgured stand-alone product consuming one quart of a 1U 19” rack mount chassis space. Up to four RAS-PutIn devices can be mounted in 1 U chassis using the 19” rack mount kit (Item No: 8400200)

Each RAS-PutIn (Item No: 8400000) is shipped with:

1. RAS-PutIn base unit

2. Utility CD-ROM including

a) RAS-PutIn Installation and User Manual

2.1. WHEN THE SERVER IS UP AND RUNNING 7

b) RAS-PutIn utilities

3. RAS-PutIn keyboard video mouse connection cable (Sub D 25)

4. NULL modem cable

5. RAS-PutIn external power supply

IPMI Option (Item No. 8400300) The IPMI Option consists of a serial cable (SUB-D 9 female ←→ SUB-D 9 female) for the connection between RAS-PutIn and an IPMI V1.5 compliant serial management port on the remote system.

Internal Reset/Power Option (Item No: 8400100) The internal reset/power option (see Figure 2.2) consists of a PC bracket with a Sub-D 9 jack on the outside and 4x2 pin connector in the inner side. The Sub-D 9 jack is connected to the RAS-PutIn Serial Port 2. The internal 4x2 pin connector allows to connect the reset and power on/oﬀ switching signals of the main board to RAS-PutIn. Figure 2.2 shows the PC bracket.

Figure 2.2: Internal Reset/Power Option - PC bracket

2.1 When the server is up and running

RAS-PutIn gives you full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server.

You can also perform periodic maintenance of the server. Using the Console Redirection Service, you are able to do the following:



Reboot the system (a graceful shutdown).



Watch the boot process.



Boot the system from a separate partition to load the diagnostic environment.



Run special diagnostic programs.

8 CHAPTER 2. INTRODUCTION

2.2 When the server is dead

Obviously, ﬁxing hardware defects is not possible using a remote management device. Nevertheless RAS-PutIn gives the administrator valuable information about the type of a hardware failure.

Serious hardware failures can be categorized into ﬁve diﬀerent categories with diﬀerent chances to happen2:

1. Hard disk failure 50%

2. Power cable detached, power supply failure 28%

3. CPU, Controller, main board failure 10%

4. CPU fan failure 8%

5. RAM failure 4%

Using RAS-PutIn, administrators can determine which kind of serious hardware failure has occurred (see Table 2.1).

Table 2.1: Host system failures and how they are detected

Type of failure Detected by

Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure CPU, Controller, main board failure CPU fan failure By IPMI or server speciﬁc management software RAM failure Boot-Sequence on boot console

Server remains in power oﬀ state after p ower on command has been given. Power supply is on, but there is no video output.

According to a survey made by the Intel Corp.

3 Installation

3.1 Operation Overview

Figure 3.1 shows the connections of RAS-PutIn to its host,to peripheral devices, to the power source and to the local area network.

Figure 3.1: RAS-PutIn usage scenario

RAS-PutIn redirects local keyboard, mouse, and video data to a remote administration console. All data is transmitted via IP.

RAS-PutIn can be used in a multi administrator and multi server environment as well. Combining one or several RAS-PutIns with a KVM switched matrix allows access to multiple servers on a single remote console.

RAS-PutIn is multi user capable, i.e. up to 64 concurrent users may use RAS-PutIn to administrate a remote site. Figure 3.2 shows a conﬁguration with concurrent users on a number of servers connected by a KVM switching matrix using one or more RAS-PutIns.

Using more than one RAS-PutIn in a conﬁguration as shown in Figure 3.2 prevents blocking administrators who use the switching matrix.

Figure 3.2: Multiple users on multiple servers

10 CHAPTER 3. INSTALLATION

Etherne

Serial 1

Keyboard/Video/Mou

Pow

Serial 2

3.2 Connectors and Jumpers

3.2.1 Front Side Connectors

Figure 3.3 shows the connectors on RAS-PutIn’s front side.

Figure 3.3: RAS-PutIn Front Side Connectors

RST Pushing this button performs a reset of RAS-PutIn. One has to use this button for the

initial conﬁguration of RAS-PutIn

VGA Indicates, that the VGA input is active and a video signal is received by RAS-PutIn

RUN Indicates whether the RAS-PutIn system is running or not

100 Indicates that the Ethernet connection is in 100 Mbit mo de

FULL Indicates that the Ethernet connection is in full-duplex mo de

ISDN Indicates that the ISDN subsystem is available and active (EMEA version only)

GRAB Indicates that a remote user is logged onto RAS-PutIn and the video engine is outputting

data

In case you want to connect a local console to the host system besides RAS-PutIn, you can attach monitor, keyboard and mouse to the according RAS-PutIn connectors on its front.

3.2.2 Rear Side Connectors

Figure 3.4 shows the connectors on RAS-PutIn’s rear side.

Figure 3.4: Rear Side Connectors

SUB-D 9 Serial 1 The standard serial connector is used in multiple ways:

3.3. CONNECTING RAS-PUTIN TO THE HOST SYSTEM 11



IPMI Version 1.5 connection to the remote system using the IPMI Option cable



Serial output for modem dial in connection



Serial pass-through via Telnet



Initial conﬁguration

SUB-D 9 Serial 2 The serial connector 2 supports the internal and external power options

SUB-D 25 KVM The supplied Keyboard VGA Mouse extender cable has an aggregated SUB

D 25 connector to RAS-PutIn

Power supply A power supply with the following parameters can be attached:



Voltage: 12 V



Current: >= 1 A

RJ 45 ISDN Using this connector RAS-PutIn can be connected to an EURO ISDN network

RJ 45 Ethernet UTP3/5 cables can be connected to RAS-PutIn using this standard RJ 45

Jack

3.3 Connecting RAS-PutIn to the host system

In order to connect the KVM signals of the host system to RAS-PutIn perform the following steps:

1. Connect the SUB-D 25 to PS2/PS2/Video cable to the SUB-D 25 connector on RAS-PutIn

2. Connect the (purple) PS/2 Keyboard jack to the keyboard connector of the host system

3. Connect the (green) PS/2 mouse plug to the mouse connector of the host system

4. Connect the VGA HD-15 connector to the VGA monitor output of the host system

5. Connect the power supply as well as Ethernet and/or modem,ISDN, depending how you want to access RAS-PutIn

In case you want to connect a local console to the host system besides RAS-PutIn you may attach monitor, keyboard and mouse to the connectors on the front side. Figure 3.5 shows the resulting connections from RAS-PutIn to the host system, whereas Figure 3.6 on the following page shows the same connections including the local console ones.

Figure 3.5: Connections of RAS-PutIn KVM signals to the controlled system

12 CHAPTER 3. INSTALLATION

To Resetan

d Power on/off Pins on main boar

d o

r internal

Adapter Kit

KVM

Extra

Bracket

in server

IPM

KVM

IPM

KVM

IPM

ExternalPower

Switchbo

IPMI V1.5 Interface

Serve

Figure 3.6: Connections of RAS-PutIn with local console

3.3.1 Connecting system management option

Figure 3.7 gives an overview over the three diﬀerent options to perform remote reset and remote power management to the controlled PC.

Figure 3.7: Connecting RAS-PutIn system management

3.3.2 Connecting IPMI option

IPMI Version 1.5 deﬁnes a serial connection to access certain system parameters and to perform system actions like powering down the system or performing a hard reset. Modern server systems, supporting the IPMI V1.5 speciﬁcation, provide a modus where the externally available COM2 serial connection can be conﬁgured as system management port (sometimes also referred to as emergency management port ). RAS-PutIn may connect to this port in order to enable remote system management operations.

At http://developer.intel.com/design/servers/ipmi/index.htm You will ﬁnd further information about IPMI 1.5.

In order to use the IPMI over serial interface it has to be enabled in the host system. This can be done using BIOS settings or special utilities provided by the server manufacturer. Refer to the server manufacturer’s manual site to ﬁnd out how the IPMI over serial line can be enabled and conﬁgured and where the IPMI serial port is placed.

3.3. CONNECTING RAS-PUTIN TO THE HOST SYSTEM 13

To Reset Pin o

Mainboard

To Reset Front

Panel switc

To Power on Pin o

Mainboard

To Power Fron

Panel switc

Hint: IPMI V1.5 is only supported by modern server systems. No server system manufactured before 2002 supports IPMI 1.5. By the date of printing this manual only the Intel SDS2 server main board has a proper support of IPMI Verson 1.5.

Connect the IPMI option serial cable to the RS232 port 1 on the rear side of RAS-PutIn and to the serial port of the controlled system.

3.3.3 Connecting the Internal Reset/Power Option

Figure 3.8 shows the top view of the reset/power bracket.

Figure 3.8: Top view of internal reset/power option

Additional cables are required in order to enable the remote reset and the remote power function of RAS-PutIn:

1. Mount the reset/power bracket in a free slot of the controlled system.

2. Find the cable connecting the front panel reset button and the main board.

3. Disconnect this cable from the main board and connect it to the pin connector on the bracket as shown in Figure 3.8.

4. Take the supplied red/black reset cable and connect the cable with one end to the main boards reset jumper connector (where you just disconnected the cable to the front panel) and with the other end to the bracket connector as shown in Figure 3.8.

5. Find the cable connecting the front panel power button and the main board.

6. Disconnect this cable from the main board and connect it to the pin connector on the bracket as shown in Figure 3.8.

7. Take the supplied red/black power cable and connect the cable with one end to the main board’s power jumper connector (where you just disconnected the cable to the front panel) and with the other end to the bracket connector as shown in Figure 3.8.

8. Check the cabling: ﬁnally, there are four cables connected to the jumper connector on the bracket.

Now, connect the bracket to the RAS-PutIn serial port 2 using the supplied SUB-D 9 to SUB-D 9 connector.

3.3.4 Connecting the External Reset/Power Option

Please refer to the manual of the Blackbox external power switch option or a third party external power option to connect those external devices to one of the serial interface on the rear side of

14 CHAPTER 3. INSTALLATION

RAS-PutIn. By the date of printing this manual supported options are:



AvocentSPC1800/1600



Sentry In-Line Power Module



Leuning ePowerSwitch

3.3.5 Connecting Ethernet

The rear side of RAS-PutIn provides a RJ-45 connector for Ethernet. The connector is used either for a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection. The adapter can sense the connection speed and will adjust to the appropriate operation mode automatically.

3.3.5.1 10 Mbps Connection

For 10BASE-T Ethernet networks, the Fast Ethernet adapter uses Category 3, 4, or 5 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub.

1. Make sure that the cable is wired appropriately for a standard 10BASE-T adapter.

2. Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector.

3.3.5.2 100 Mbps Connection

For 100BASE-TX Fast Ethernet networks, RAS-PutIn supports Category 5 UTP cabling. To establish a 100 Mbps connection, the cable must be connected to a 100BASE-TX hub.

1. Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter.

2. Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector.

Note: The UTP wire pairs and conﬁguration for 100BASE-TX cable are identical to those for 10BASE-T cable when used with Category 5 UTP cable.

3.3.6 Connecting ISDN

The rear side of RAS-PutIn contains two RJ-45 connectors. The upper connector, marked as ’ISDN’ is used to connect RAS-PutIn to an ISDN network, using a standard ISDN cable.

Avocent is a registered trademark of Acovent Corp. Huntsville

4 Conﬁguration

4.1 Initial Conﬁguration

RAS-PutIn’s communication interfaces are all based on TCP/IP. It comes pre-conﬁgured with the IP conﬁguration listed in Table 4.1.

Table 4.1: Initial IP conﬁguration

Parameter Value

IP auto conﬁguration DHCP IP-Address Net-mask 255.255.255.0 Default-Gateway none IP access control disabled

In case this initial conﬁguration doesn’t meet your requirements there is an initial IP conﬁguration necessary in order to access RAS-PutIn for the ﬁrst time. This chapter describes diﬀerent possibilities to accomplish that.

4.1.1 Initial conﬁguration via DHCP server

By default, RAS-PutIn will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found it may provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet be sure to complete the corresponding conﬁguration of your DHCP server. It is recommended to conﬁgure a ﬁxed IP assignment to the MAC address of RAS-PutIn. You can ﬁnd the MAC address on the outside of the shipping box and labelled on the bottom side. If the DHCP connection fails on boot up, RAS-PutIn will not have an IPv4 address.

4.1.2 Initial conﬁguration via local console

1. Using a serial terminal: RAS-PutIn has a serial line interface at its rear side (refer to Section 3.2 on page 10). The connector is compliant to RS 232 serial line standard. We are oﬀering an according serial cable that can be used for connecting the connector of RASPutIn with a Sub-D 9 connector of a terminal or the serial line interface of a computer running a terminal program. The serial line has to be conﬁgured with the parameters given in Table 4.2 on the next page.

When using the conﬁguration with a serial terminal, reset RAS-PutIn and immediately press ESC. You will see some device information and a ’=>’ prompt. Enter ’conﬁg’, press < Enter > and wait a few seconds for the conﬁguration questions to appear.

16 CHAPTER 4. CONFIGURATION

Table 4.2: Serial line parameters

Parameter Value

Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None

As you go along you will see the following lines, which you have to answer or to which you may provide the default value by pressing < Enter >. The default value is shown in square brackets.

IP auto configuration (none/dhcp/bootp) [dhcp]: IP [192.168.1.22]: NetMask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]: Enable IP Access Control (yes/no) [no]: LAN interface speed (auto/10/100) [auto]: LAN interface duplex mode (auto/half/full) [auto]:



IP autoconﬁguration

With this option you can specify whether RAS-PutIn should fetch it’s network settings from a DHCP or BOOTP server. For DHCP you have to enter dhcp and for BOOTP supply bootp accordingly. If you specify none then IP autoconﬁguration is disabled and you will subsequently be asked for the following network settings.



IP address

The IP address the RAS-PutIn should use. This option is only available if IP autoconﬁguration is disabled.



Subnet mask

The mask of the connected IP subnet. This option is only available if IP autoconﬁguration is disabled.



Gateway address

The IP address of the default router of the connected IP subnet. If you have no default router, you may enter 0.0.0.0. This option is only available if IP auto conﬁguration is disabled.



Enable IP Access Control

‘Enable IP Access Control’ allows you to switch IP packet ﬁltering on or oﬀ. It is mainly intended to re-enable access to RAS-PutIn after a faulty IP access control conﬁguration has been activated. Refer to Section 5.5.10.3 on page 57 for more information about IP access control.



LAN interface speed

‘LAN interface speed’ allows you to switch the LAN Ethernet interface speed to autosensing/autonegotiation (auto), 10Mbps (10) or 100Mbps (100).



LAN interface duplex mode

The last question ‘LAN interface duplex mode’ allows you to switch LAN interface mode to autosensing/autonegotiation (auto), half duplex (half) or full duplex (full).

4.1. INITIAL CONFIGURATION 17

There may be default values which are enclosed in brackets. If you want to use the default value of an option then you just need to press the Enter key.

You will be asked if the values are correct and get a chance to correct them. After conﬁrming, RAS-PutIn performs a reset.

4.1.3 Mouse, Keyboard and Video conﬁguration

The correct operation of the remote mouse depends on two settings which will be discussed in the following subsections. In case the remote mouse doesn’t work properly at least one of the following settings is probably not correct.

4.1.3.1 RAS-PutIn mouse settings

The RAS-PutIn settings for the host’s mouse type and the host’s keyboard type must be correct in order to make remote keyboard and mouse work properly. Check the settings in the RASPutIn front-end. See Section 5.4.2 on page 36 for details.

4.1.3.2 Host system mouse settings

The host’s operating system also knows various settings for the mouse driver. While RASPutIn works with accelerated mice and is able to synchronize the local with the remote mouse pointer (see Section 5.3.3 on page 27), there are the following limitations which may prevent this synchronization from working properly:

Special Mouse Driver There are mouse drivers, which inﬂuence the synchronization pro-

cess leading to desynchronized mouse pointers. If this happens, make sure you don’t use a special vendor-speciﬁc mouse driver on your host system

Windows XP Mouse Setting Windows XP knows a setting to ’improve mouse acceleration’,

which has to be deactivated

You can check the correct setting by moving the mouse of your administration system to the upper left corner of the Remote Console and moving it there slightly forth and back. This will force a mouse synchronization in that corner of the screen. Once that is done you may observe the behaviour of your remote mouse in accordance to the local one. If the mice desynchronize quickly one of the above mentioned settings may not be correct.

4.1.3.3 RAS-PutIn Video Modes

RAS-PutIn recognizes a limited number of common video modes. When running X11 on the host system, please don’t use any custom modelines with special video modes. If done so, RASPutIn may not be able to detect these. You are on the safe side with all standard VESA video modes. Please refer to Appendix B on page 69 for a list of all known modes.

18 CHAPTER 4. CONFIGURATION

5 Usage

5.1 Prerequisites

The RAS-PutIn features an embedded operating system and the according applications oﬀering a variety of standardized interfaces. The functionality is exposed to the user via these interfaces. This chapter will describe all of these interfaces and how to use them in detail. All the interfaces are accessed using the TCP/IP protocol family, thus they can be used equally over the built-in Ethernet adapter, over modem or over ISDN.

The following interfaces are supported:

1. HTTP/HTTPS: The most complete access is provided by an embedded web server. Thus the RAS-PutIn environment can be entirely controlled by a standard web browser. Depending on the web browser you can access the RAS-PutIn using the unsecured HTTP protocol or, in case the browser supports it, the encrypted HTTPS protocol. It is recommended to use HTTPS whenever possible.

2. SNMP1: Any standard SNMP client can use this protocol. The according MIB2is provided on the RAS-PutIn tools CD or can be downloaded over the RAS-PutIn front-end.

3. Telnet: A standard Telnet client can be used to access an arbitrary device connected to RAS-PutIn’s serial port via a terminal mode.

Since the primary interface of RAS-PutIn is the HTTP interface this chapter is mainly concerning this topic. Other interfaces are explained in their according subtopics.

In order to use the Remote Console window of your managed host system the browser has to come with a Java Runtime Environment version 1.1 or higher. But even if the used browser has no Java support, for instance on small handheld devices, you are still able to maintain your remote host system using the administration forms displayed by the browser itself.

We recommend the following browser for an unsecured connection to RAS-PutIn.



Microsoft Internet Explorer version 5.0 or higher on Windows 98, Windows ME and Windows 2000, Windows XP



Netscape Navigator 7.0 or Mozilla 1.0 on Windows 98, Windows ME, Windows 2000, Windows XP, Linux and other UNIX like Operating Systems

In order to access the remote host system using a securely encrypted connection you need a browser that supports the HTTPS protocol. Strong security is only assured by using key length of 128 Bit. Many old browsers don’t have a strong 128 Bit encryption algorithm due to former export regulations of US authorities. For instance Internet Explorer 5.0, that comes as part of Windows ME and Windows 2000 supports a key length of 56 Bit only. You can read about the key length of your Internet Explorer under the menu points ‘?’ and ‘Info’. The dialog box

SNMP — Simple Network Management Protocol

MIB — Management Information Base

20 CHAPTER 5. USAGE

shows also a hyperlink that leads you to information on how to upgrade your browser to a state of the art encryption scheme. Figure 5.1 shows the dialog presented by Internet Explorer 6.0.

However the US export regulations have been declared obsolete recently. Therefore, new browser versions do support strong encryption.

We recommend the following browser for a secured connection to RAS-PutIn.



Microsoft Internet Explorer version 5.5 or higher on Windows 98, Windows ME and Windows 2000 and Windows XP



Netscape Navigator 7.0 or Mozilla 1.0 on Windows 98, Windows ME, Windows 2000, Windows XP, Linux and other UNIX like Operating Systems

Figure 5.1: Internet Explorer showing the encryption key length

5.2 Login into RAS-PutIn and logout

5.2.1 Login into RAS-PutIn

Start your web browser and direct it to the address of your RAS-PutIn that has been conﬁgured during installation. The address used might be a plain IP address or a host and domain name, in case you have given your RAS-PutIn a symbolic name in the DNS.

For instance, you have to type the following into the address line of your browser for establishing an unsecured connection:

http://192.168.1.22/

or in case you like to use a secure connection:

https://192.168.1.22/

This leads you to the RAS-PutIn login page as shown in Figure 5.2 on the next page.

The RAS-PutIn has a built-in super user that has all permissions to administrate your RASPutIn:

5.2. LOGIN INTO RAS-PUTIN AND LOGOUT 21

Figure 5.2: RAS-PutIn login screen

Attention: Please make sure to change the super user password immediately after you have installed and ﬁrstly accessed your RAS-PutIn. Not changing the super user password is a severe security risk and might result in unauthorized access to RAS-PutIn and the host system with all possible consequences!

Hint: The browser must be conﬁgured to accept cookies, else login is not p ossible.

5.2.2 Main Screen

After a successful login, RAS-PutIn will present its main screen consisting of three frames (see Figure 5.3 on the following page)

The upper left frame contains a home link that brings you instantly back to the home page after you stepped down to one of the administration menu points. The logout link logs you out of RAS-PutIn. That means the current session will be terminated and you have to type username and password again to login.

Note: The RAS-PutIn will log you out automatically after there is no administration activity for half an hour. In this case each click on one of the links will lead you to the login screen where you have to provide the login information again.

The lower left frame of the RAS-PutIn main window, called the menu frame, contains the main menu that leads you to the pages for various administration tasks. The functions of the menu frame will be described in detail during the following sections.

The diﬀerent function pages selected by one of the menu links will be presented in the big right frame, called the function frame.

Initially the function frame contains a short summary of your RAS-PutIn. Table 5.1 on page 23 gives you a description of the meaning of each point.

22 CHAPTER 5. USAGE

Figure 5.3: RAS-PutIn home menu window

5.2.3 Logout from RAS-PutIn

This link logs out the current user and presents a new login screen. Please note that an automatic logout will be performed in case there is no activity for half an hour.

5.3 Remote Console

5.3.1 Show Remote Console

The Remote Console is the redirected screen, keyboard and mouse of the remote host system RAS-PutIn controls.

Starting the Remote Console causes an additional window popping up that contains a copy of the screen of your host system (see Figure 5.4 on the facing page). The Remote Console will behave exactly in the same way as if you were sitting directly in front of the screen of your remote system. That means keyboard and mouse can be used in the usual way. However,

5.3. REMOTE CONSOLE 23

Table 5.1: Meaning of the main menu RAS-PutIn features

Feature Description

Server Power Status Shows whether the host system is switched on or oﬀ Firmware Version Version number of the ﬁrmware installed on your RAS-

PutIn

Device Management Shows, if RAS-PutIn is entirely self-managed or if its con-

nected to a management device.

Users Shows all currently logged in users with their identity and

the IP address from where they are logged in (note: in case a user connected his web browser over a proxy server the IP address ﬁeld will show the IP address of the proxy server and not that of the user machine itself ). RC means that the user has opened the Remote Console. Exclusive is a sign that the Remote Console is opened in exclusive mode. Idle is the time since last access during the current session.

be aware of the fact that the remote system will react to keyboard and mouse actions with a slight delay. The delay depends on the bandwidth of the line over which you are connected to RAS-PutIn.

Figure 5.4: Remote Console window showing a desktop screen

With respect to the keyboard, the very exact remote representation might lead to some confusion as your local keyboard changes its keyboard layout according to the remote host system.

For instance, special keys on the German keyboard won’t work anymore as expected but will result in their US English counterpart if you are using a German administration system but your host system uses a US English keyboard layout.

You can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one or by using the Soft-Keyboard that is part of the Remote Console applet.

The Remote Console window is a Java Applet that tries to establish its own TCP connection to RAS-PutIn. The protocol that is run over this connection is not HTTP or HTTPS but a protocol called RFB (Remote Frame Buﬀer Protocol). Currently RFB tries to establish a connection to port number 443. Your local network environment must allow this connection to be made, i.e. your ﬁrewall and, in case you have a private internal network, your NAT (Network Address Translation) settings must be conﬁgured accordingly.

In case RAS-PutIn is connected to your local network environment and your connection to the internet is available using a proxy server only without NAT being conﬁgured, the Remote Console is very unlikely to be able to establish the according connection. This is because today’s web proxies are not capable of relaying the RFB protocol.

24 CHAPTER 5. USAGE

In case of problems, please consult your network administrator in order to provide an appropriate network environment.

The Remote Console window always tries to show the remote screen with its optimal size. That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote screen has been changed. However, you can always resize the Remote Console window in your local window system as usual.

Hint: In diﬀerence to the remote host system, the Remote Console window on your local window system is just one window among others. In order to make keyboard and mouse work, your Remote Console window must have the local input focus.

The upper part of the Remote Console window contains a control bar. Using its elements you can see the state of the Remote Console and inﬂuence the local Remote Console settings. The follwing section describes the meaning of each control.

Description of Remote Console Options



Ctrl+Alt+Delete

Special button key to send the ‘Control Alt Delete’ key combination to the remote system (see also Section 5.3.5 on page 31 for deﬁning new button keys).



State line

Shows console and connection state. Normally it displays the size of the remote screen in pixels. The value in round brackets describes the connection to the remote system: Norm stands for a standard connection without encryption; SSL stands for a secured connection. In case there is a connection error, it will be displayed in this line as well. You can double click the state line in order to see a history of all the state messages.



Auto adjust

Starts the auto adjustment procedure to determine the settings for best visual quality of the grabbed image. This may take a few moments. During the pro cess the display is turned oﬀ and you will see a notiﬁcation message.



Sync mouse

Activates the mouse synchronization process. Have a look at Section 5.3.3 on page 27 for further information about this topic.



Single/Double mouse mode

Switches between the Single Mouse Mode (where only the remote mouse pointer is visible) and the Double Mouse Mode (where remote and local mouse pointers are visible and need to be synchronized). Single mouse mode is only available if using SUN JVM 1.3 or higher.



Options

→Exclusive Access

5.3. REMOTE CONSOLE 25

If a user has the appropriate permission, he can force the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until this user disables the exclusive access or logs oﬀ.



Options

→Scaling

Allows you to scale down the Remote Console. You can still use mouse and keyboard, however the scaling algorithm won’t preserve all display details.



Options

→Readability Filter

Toggles the Readability Filter on or oﬀ. If the ﬁlter is switched on in scaling mode, it will preserve most of the screen details even if the image is substantially scaled down. This option will be available only with a Java Virtual Machine version number of 1.3 or higher.



Options

→Chat Window

Opens up the RAS-PutIn Chat Frame. See Section 5.3.2 on the next page for a detailed description!



Options

→Soft Keyboard

Opens up the Menu for the Soft-Keyboard.



Options

→Soft Keyboard →Show

Pops up the Soft-Keyboard. The Soft-Keyboard is necessary in case your host system runs a completely diﬀerent language and country mapping than your administration machine.



Options

→Soft Keyboard →Mapping

Used for choosing the according language and country mapping of the Soft-Keyboard.



Options

→Local Keyboard

Used to change the language mapping of your browser machine running the Remote Console Applet. Normally the Applet determines the correct value automatically. However, depending on your particular JVM and your browser machine settings this is not always possible. A typical example is a German localized system that uses an US-English keyboard mapping. In this case you have to change the Local Keyboard setting manually to the right language



Options

→Video Settings

Opens a panel for changing the RAS-PutIn video settings. Have a look at Section 5.3.4 on page 28 for a detailed description of the available options.



Options

→Mouse handling

The submenu for mouse handling oﬀers two options for synchronizing the local and the remote mouse pointer , explained in Section 5.3.3 on page 27. The option for ’Fast Sync’ shows the hotkey in parentheses in case you deﬁned one using the Remote Console Settings.

26 CHAPTER 5. USAGE

It is also possible to activate the ’Exclusive Mouse Mode’ (see Section 5.3.5 on page 31 for an explanation).



Options

→Local cursor

Oﬀers a list of diﬀerent cursor shapes to choose from for the local mouse pointer. The selected shape will be saved for the current user and activated again next time this user opens the Remote Console. The number of available shapes depends on the Java Virtual Machine, only a version of 1.2 or higher oﬀers the full list.

The Remote Console title bar shows some information about the incoming (’In:’) and outgoing network traﬃc (’Out:’).

If you are using the compressed encoding, compressed and uncompressed incoming traﬃc will be shown.

5.3.2 Remote Chat Frame

The RAS-PutIn Remote Console features a Chat Frame that allows you to communicate with other parties logged into the same device. Figure 5.5 shows an example of the Chat Frame.

Figure 5.5: Example for the Chat window

The Chat Frame is helpful especially for discussing problems and questions among logged in RAS-PutIn users in case the remote host’s screen should not be changed or misused for that purpose.

Below all Chat Frame elements are listed together with their meaning and usage. The elements will be referred to by the terms introduced in Figure 5.5.

Chat Frame element description



Title Bar

Shows the IP address of the RAS-PutIn you are connected to.



Chat Area

Read-only text area showing the messages, which have been received so far, inclusive your own messages sent to others. The identity string of the sender precedes each message.



Identity Label

Shows the identity string used to precede messages sent by this Chat Frame. The ﬁrst

5.3. REMOTE CONSOLE 27

part of the identity string is the user ID that has been used to log into the client system, i.e. the system the browser runs on. The second part, behind ‘@’, is the hostname of the client system. The last part in round brackets is the user name that was used to log into RAS-PutIn (‘super’ in the example).



Chat Line

This is an editable text line, where a new message can be entered. Once the Enter key is hit the message is broadcasted to every other connected party. In case a connected user has not yet opened the Chat Frame it will be opened automatically in order to deliver the message.

Note: Any message sent to the Chat will be broadcasted to ALL connected users, which are using the Remote Console at the time the message was sent. There is no option to direct a message to a particular user only. The Chat has no message history. That means, messages will be received only after opening the Remote Console. Messages that p ossibly have been sent among other users will be lost for a user who opens up his Remote Console afterwards.

5.3.3 RAS-PutIn Mouse Synchronization

Introduction A common problem with KVM devices is the synchronization between the local

and remote mouse cursors. RAS-PutIn addresses this situation with an intelligent synchronization algorithm. There are two mouse modes available on RAS-PutIn.

Direct Mode This mode just translates the mouse movements from the Remote Console in

a way that one pixel move will lead to ’n’ pixel moves on the remote system. This parameter ’n’ is adjustable with the scaling. The direct mode works only when mouse acceleration is turned oﬀ on the remote system.

Automatic Mode The automatic mode tries to detect the speed and acceleration settings of

the host system automatically. See the section below for a more detailed explanation.

Automatic mode and mouse synchronization The automatic mode performs the speed detection during mouse synchronization. Whenever the mouse doesn’t move correctly, there are two ways for re-synchronizing local and remote mouse:

Fast Sync The fast synchronization is used to correct a temporary, but ﬁxed skew. Choose

the option using the Remote Console options menu (see Section 5.3 on page 22) or press the mouse synchronization hotkey sequence in case you deﬁned one (refer to Section 5.3.5 on page 31).

Intelligent Sync If the fast sync doesn’t work or the mouse settings have been changed on the

host system, use the intelligent resynchronization. This method takes more time than the fast one and can be accessed with the appropriate item in the Remote Console option menu. The intelligent synchronization requires a correctly adjusted picture. Use the auto adjustment function or the manual correction in the Video Settings panel (refer to Section 5.3.4 on the next page) to setup the picture.

28 CHAPTER 5. USAGE

The ’Sync mouse’ button on top of the Remote Console can behave diﬀerently, depending on the current state of mouse synchronization. Usually pressing this button leads to a fast sync, except in situations where the KVM port or the video mode changed recently.

Limitations of the mouse synchronization While the intelligent algorithm works ﬁne for common cases, there are some special limitations which may prevent the synchronization from working properly:

Special Mouse Driver There are mouse drivers, which inﬂuence the synchronization pro-

cess leading to desynchronized mouse pointers. If this happens, make sure you don’t use a special vendor-speciﬁc mouse driver on your host system

Windows XP Mouse Setting Windows XP knows a setting to ’improve mouse acceleration’,

which has to be deactivated

Badly adjusted picture To have the intelligent sync working, a correctly adjusted picture

is necessary. Use the auto adjustment function or the manual correction in the Video Settings panel (refer to Section 5.3.4) to setup the picture. The video also has to be of suﬃciently good quality.

Active Desktop Check if you have the Active Desktop feature of Microsoft Win-

dows enabled. If so, don’t use a plain background, use some kind of wallpaper. You could also disable the Active Desktop entirely.

Single and Double Mouse Mode The information above applies to the Double Mouse Mode, where remote and local mouse pointers are visible and need to by synchronized. RAS-PutIn also features another mode, the Single Mouse Mode, where only the remote mouse pointer is visible. Activate this mode in the op en Remote Console (see Section 5.3 on page 22) and click into the window area. The local mouse pointer will be hidden and the remote one can be controlled directly. To leave this mode, it is necessary to deﬁne a mouse hotkey in the Remote Console Settings Panel (Section 5.3.5 on page 31). Press this key to free the captured local mouse pointer.

Single Mouse mode needs at least a Sun Java Virtual Machine 1.3

5.3.4 RAS-PutIn Video Settings

RAS-PutIn features two diﬀerent dialogs which inﬂuence the video settings.

5.3.4.1 Video Settings through the HTML-Frontend

One side is the video options panel in the RAS-PutIn HTML-Frontend (see Figure 5.6 on the next page)

Enable local video port: This option decides if the local video output of RAS-PutIn is active and passing through the incoming signal from the host system.

5.3. REMOTE CONSOLE 29

Figure 5.6: Video Settings in HTML frontend

Noise ﬁlter: This option deﬁnes how RAS-PutIn reacts to small changes in the video input signal. A large ﬁlter setting needs less network traﬃc and leads to a faster video display, but small changes in some display regions may not be recognized immediately. A small ﬁlter displays all changes instantly but may lead to a constant amount of network traﬃc even if display content is not really changing (depending on the quality of the video input signal). All in all the default setting should be suitable for most situations.

Video Quality and Speed: Using this option it is possible to tune the video system of RASPutIn to either maximize picture quality or speed. When set to ’best quality’ the picture looks clean but the video update speed won’t be as fast as possible. If responsivness is more important to you than achieving the best quality, set the option to ’high speed’. In this mode, artifacts will apear. Please note, that the diﬀerence is only clearly visible when using fast network links and the normal compression for the Remote Console.

5.3.4.2 Video Settings through the remote console

RAS-PutIn features a panel to setup the following video options (see Figure 5.7 on the following page), available in the Remote Console Options menu.

Brightness Controls the brightness of the picture

Black level Deﬁnes what intensity of color is still recognized as black

Contrast Controls the contrast of the picture

Clock Deﬁnes the horizontal frequency for a video line and depends on the video

mode. Diﬀerent video card types may require diﬀerent values here. The default settings in conjuction with the auto adjustment procedure should be adequate for all common conﬁgurations. If the picture quality is still bad after auto adjustment you may try to change this setting together with the sampling phase to achieve a better quality.

30 CHAPTER 5. USAGE

Figure 5.7: Video Settings Panel

Phase Deﬁnes the phase for video sampling, used to control the display quality

together with the setting for sampling clock.

Horizontal Position Use the left and right buttons to move the picture in horizontal direction

while this option is selected

Vertical Position Use the left and right buttons to move the picture in vertical direction while

this option is selected

Reset this Mode Resets mode speciﬁc settings to their factory defaults

Reset all Modes Resets all settings to their factory defaults

Save changes Save changes permanently

Undo changes Restore last settings

5.3.4.3 Custom Video Modes

Using this option (see Figure 5.8) it is possible to add video modes to RAS-PutIn, which are not recognized using the factory settings. This may be useful when using special modelines in a X-Window conﬁguration on the host or with uncommon hosts or operating systems.

This option is for advanced users only, it is possible to inﬂucence the correct video transmission by using this option, so use it with care!

Figure 5.8: Custom Video Modes

5.3. REMOTE CONSOLE 31

The maximum number of custom video resolutions is 4. Using the option ”‘Custom Modes Handling”’ custom modes may be disabled (”‘Oﬀ”’), used additional to the standard video resolutions or used exclusive (”‘Only”’). With the last option it is also possible to force a special video mode for RAS-PutIn.

To change the parameters for a mode, choose the number and press ”‘Update”’. It is necessary to provide some information so the video mode may be correcly recognized:



X Resolution Visible number of horizontal pixels.



Y Resolution Visible number of vertical pixels.



Horizontal Frequency (Hz) The horizontal (line) frequency in Hz.



Vertical Frequency (Hz) The vertical (refresh) frequency in Hz.



Total horizontal pixels The total amount of pixels per line, including the non-visible and blanking area.



Polarity The polarity (positive/negative) of the synchronization signals. V means vertical, H means horizontal.



Description Here you can provide a mode name which is displayed in the Remote Console if this custom mode is activated.

5.3.5 Remote Console Settings

The Remote Console settings allow you to customize the Remote Console window prior to its start. Some of the parameters you might still change while the Remote Console is running while others have to be set in the Remote Console settings.

All the settings for the Remote Console window are user speciﬁc. That means, each user can individually customize the Remote Console for his needs. Changing the settings for one user does not aﬀect the settings for others.



User select box

This control will show the user ID for which the values are shown and for which changes will take eﬀect. You might change the settings of other users in case you have the necessary access rights.



Transmission Encoding

The Transmission Encoding setting allows changing the image-encoding algorithm that is used to transmit the video data to the Remote Console window. Using those settings it is possible to optimize the speed of the remote screen depending on the number of parallel users and the bandwidth of the connection line (Modem, ISDN, DSL, LAN, etc.).



Transmission Encoding

→Automatic detection

The encoding and the compression level is determinded automatically from the available bandwidth and the current content of the video image.



Transmission Encoding

→Fix

The pre-conﬁgured settings delivers the best result b ecause of optimized adjustment of compression and color depth to the indicated network speed.

32 CHAPTER 5. USAGE



Transmission Encoding

→Advanced: Compression + Color depth

Allows to adjust compression rate and color depth individually. Depending on the selected compression rate the data stream between RAS-PutIn and remote console will be compressed in order to save bandwidth. Since high compression rates are very time consuming, they should not be used while several users are accessing RAS-PutIn simultaneously.

The standard color depth is 8 Bit (256 colors). The other color depths are intended for slower network connections in order to allow a faster transmission. Therefore compression level 0 (no compression) uses only 8 Bit color depth. At lower bandwidths only 4 Bit (16 colors) and 2 Bit (4 grey scales) are recommended for typical desktop interfaces. Photo like pictures have best results with 4 Bit (16 grey scales). 1 Bit color depth (black/white) should only be used for extremely slow network connections.



Start in Monitor Mode

Sets the initial value for the monitor mode. By default the monitor mode is oﬀ. In case you switch it on, the Remote Console window will be started in a read only mode.



Exclusive Access

Enables the exclusive access mode immediately at Remote Console startup. This forces the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until this user disables the exclusive access or logs oﬀ.



Remote Console Type

Speciﬁes, which Remote Console Viewer to use.

– Default Java-VM

Uses the default Java Virtual Machine of your Browser. This may be the Microsoft JVM for the Internet Explorer or the Sun JVM if it is conﬁgured this way. Use of the Sun JVM may also be forced (see below).

– Sun Microsystems Java Browser Plugin

Instructs the web browser of your administration system to use the JVM (Java Virtual Machine) of Sun Microsystems. The JVM in the browser is used to run the code for the Remote Console window, which is actually a Java Applet. If you check this b ox for the ﬁrst time on your administration system and the appropriate Java plug-in is not already installed on your system, it will be downloaded and installed automatically. However, in order to make the installation possible, you still need to answer the according dialogs with YES. The download volume is around 11 Mbytes. The advantage of downloading Sun’s JVM lays in providing a stable and identical Java Virtual Machine across diﬀerent platforms. The Remote Console software is optimized for this JVM versions and oﬀers wider range of functionality when run in SUN’s JVM. (Hint: If you are connected over a slow connection to the Internet you can also pre-install the JVM on your administration machine. The software is available on the CD that is delivered along with RAS-PutIn.)

– ActiveX control

This option instructs the web browser to use the ActiveX-Control of the KVM Vision Viewer, an application available separately. You have to install this program on your local system, please refer to the manual of the KVM vision viewer for further information. This option only works with Microsoft Internet Explorer on Win32 Systems.



Mouse hotkey

5.3. REMOTE CONSOLE 33

Allows to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console (see Section 5.3.3 on page 27 for more information) or is used to leave the single mouse mode. The key codes are listed in Appendix C on page 71.



Button Keys

Button Keys are meant for simulating keystrokes on the remote system that cannot be generated locally. The reason for this might be a missing key or the fact, that the local operating system of the Remote Console is unconditionally catching this keystroke already. Typical examples are ‘Control Alt Delete’ on Windows and DOS, what is always caught or ‘Control Backspace’ on Linux for terminating the X-Server. The syntax to deﬁne a new Button Key is as follows: [confirm] < keycode > [+| − [∗] < keycode >]∗

conﬁrm requests conﬁrmation by a dialog box before the key strokes will be sent. keycode is the key to be sent. Multiple key codes can be concatenated with a + or a −

sign. The + sign builds key combinations, all keys will be pressed until a − sign or the end of the combination is encountered. In this case all pressed keys will be released in reversed sequence. So the − sign builds single, separate keypresses and -releases. The ∗ inserts a pause with a user-deﬁneable duration(see Section 5.4.3 on page 37). For a list of key codes and aliases RAS-PutIn recognizes refer to Appendix C on page 71.

Figure 5.9: Example of Remote Console settings

Pressing the Apply button ﬁnally changes the values permanently in RAS-PutIn.

34 CHAPTER 5. USAGE

5.3.6 Telnet Console

This option oﬀers a Java applet for the Telnet protocol (5.10) to open a connection to RASPutIn. Its main use is the passthrough option for the serial port 1 (see also 5.5.5). The Telnet access has to be enabled in the security settings as well (see 5.5.10). Of course it is also possible to connect with a standard Telnet client. For details regarding the Telnet interface please refer to 5.6.

Figure 5.10: Telnet Console

5.4 Server

5.4.1 Power Control

The appearance of the power control options depends on the power control option connected to RAS-PutIn and on the currently activated setting (see Section 5.5.5 on page 47 for an explanation). There are three options available:



power control disabled



internal power option



external power option

Internal power option

For connecting the internal power option please refer to Section 3.3.3 on page 13. Once connected it has to be enabled using the serial settings (see Section 5.5.5 on page 47).

The Power Control panel enables access to the most important external buttons of your host system besides of the keyboard. These buttons are the reset and the ATX power button.

Figure 5.11: Internal Power Control

The power button is the representation of the ATX power button on your host system. It is used to switch on and oﬀ the power supply. The ATX power button knows two operation modes: pressing it shortly and pressing it for about 4 seconds. As shown in Figure 5.11 these two modes are supported separately. Table 5.2 on the facing page explains the diﬀerent eﬀects.

5.4. SERVER 35

Table 5.2: Remote reset and power button eﬀects

Button Description

Reset Pressing this button is similar to pressing the reset button

directly on the remote system (see Figure 5.11 on the preceding page). Be aware that pressing the reset button will result in unconditional and immediate cold start of the system. This might damage open ﬁles and the ﬁle system itself.

Power (short press) A short press on the ATX button is normally caught by the

running operating system that tries to initiate a controlled shutdown. Usually this should always be the ﬁrst action you try in case you would like to power oﬀ your system. Only in case this is not working you should try the long press button. Please note that after you have pressed this button the power state displayed in the administration panel won’t immediately reﬂect the requested change. A controlled shut down of the system may take up to some minutes. You can observe the action caused by your button press using the Remote Console window or by reloading the Server Power Control panel.

Power (long press) This will unconditionally power oﬀ the system. Even if you

have submitted a short press before, this will shut down the power supply of the host system. The eﬀect of the long button press can be immediately observed on the panel that is loaded into the browser because of the button press. The power state will be oﬀ.

Note: The prerequisite for the remote power/reset button to work is a correct installation of RAS-PutIn. The additional cabling as described in Section 3.3.3 on page 13 must be properly connected.

External power option

If an external power option is enabled the power control will look like shown in Figure 5.12.

Figure 5.12: External Power Control

The upper half is used to switch the power for the KVM port currently active. Use the KVM settings (Section 5.4.3 on page 37) to assign a port of the external power control to a KVM

36 CHAPTER 5. USAGE

port. If no assignment exists, the option is disabled.

The lower half oﬀers controls for switching each port of the external power control directly. Select the appropriate port and decide whether to power it oﬀ or on.

The ’Get State’ option is used to determine the current status of the selected port. It is executed once when the page gets loaded, if it is necessary to get the power state later just choose this option.

Power Control via IPMI When IPMI is enabled (Section 5.5.8), the power control section features the possibility to switch power or reset a system using IPMI (see Figure 5.13).

Figure 5.13: Power Control via IPMI

5.4.2 Keyboard/Mouse Settings

RAS-PutIn supports diﬀerent keyboard and mouse models. The panel shown in Figure 5.14 is used to adjust those settings as well as some other ones. Their meaning is listed below:

Figure 5.14: Keyboard/Mouse settings



Targeted KVM port

Selects the KVM port the settings made below will be applied to. Choosing update will display the current values for this port and select it for alteration of its settings.



Keyboard Model

Selects the keyboard model used on the remote host system.

5.4. SERVER 37



Mouse Model

Selects the mouse model that is used on the remote system. A wrongly selected mouse model may result in strange mouse eﬀects.



Mouse Mode

→Direct (1:n) mouse mode

Use a direct translation of mouse movements between the local and the remote pointer. You may also set a ﬁxed Scaling which determines the amount the remote mouse pointer moved when the local mouse pointer is moved by one pixel. This option only works when the mouse settings on host are linear, means that there is no mouse acceleration involved.



Mouse Mode

→Automatic speed detection

Use this option if the mouse settings on host use an additional acceleration setting. RASPutIn tries to detect the acceleration and sp eed of the mouse during the mouse sync process.



Reset mouse/keyboard emulation

This option will reset the RAS-PutIn keyboard and mouse emulation for the host system. Use it if the keyboard or mouse seems to react irrationally. Its just like pulling out the keyboard and mouse connectors and plugging them in again.

5.4.3 KVM Settings

The RAS-PutIn KVM settings (Figure 5.15) allow to control a KVM switch located between RAS-PutIn and the hosts. Have a look at Section 3.1 on page 9 for a connection example.

Figure 5.15: KVM Settings

It is possible to select the number of ports the connected KVM uses. Each port may get a name assigned. In order to provide KVM port switching through RAS-PutIn, key combinations have to be deﬁned for the ports.

38 CHAPTER 5. USAGE

The syntax to deﬁne a new Hotkey is as follows:

< keycode > [+| − [∗] < keycode >]∗

For example: Ctrl-Ctrl-A-Enter

or Ctrl+A-*1-Enter

Thereby keycode is the key to be sent. Multiple key codes can be concatenated with a + or a − sign. The + sign builds key combinations, all keys will be pressed until a − sign or the end of the combination is encountered. In this case all pressed keys will be released in reversed sequence. So the − sign builds single, separate keypresses and -releases. The ∗ inserts a pause of userdeﬁneable length, more than one ∗ signs may be concatenated. The duration of a single pause is set in milli seconds using the appropriate option on the KVM settings page. See Appendix C on page 71 for a list of key codes that can be used as hotkeys.

Note: The settings will be saved only after pressing ‘Apply’.

If the settings are correct, the KVM port can be switched using the option ‘Active port’ on top of this page or with the KVM switching matrix on the RAS-PutIn homepage (see Section 5.2.2 on page 21). RAS-PutIn uses separate mouse synchronization settings (see section 5.3.3 on page 27) and video-settings (see Section 5.3.4 on page 28) for each port.

Note: It is still possible to apply KVM key combinations through the Remote Console for switching KVM port, however, in this case video and mouse synchronization settings will b e shared among the ports and may unintentionally be changed for one of those ports.

External Power Switch Option If an external power option is enabled it is additionally possible to assign a port of this control for power switching to each KVM port (see Section 5.4.1 on page 35).

5.5 Administration

5.5.1 User/Group Management

The user and group management of RAS-PutIn is based on conﬁgurable users and groups. Each user or group may have diﬀerent permissions.

Upon delivery, each RAS-PutIn is pre-conﬁgured with a supervisor user called ‘super’ having the password servswitch. Make sure to change the super user password immediately after you have installed and ﬁrstly accessed your RAS-PutIn.

Figure 5.16 on the facing page shows the User/Group Management panel of the front-end. Its use will be described in the following text.



Existing user

Select an existing user for modiﬁcation or deletion. Once a user has been selected, click the lookup button to see the complete user information.



New user name

In order to create a new user, enter a new login name in this ﬁeld. The new name must not yet exist as user or group. In case it does, an error message will be displayed on top of the panel.

5.5. ADMINISTRATION 39

Figure 5.16: User/Group Management



Full user name

This name is the full name belonging to the login name.



Password

The password for the login name. It must be at least four characters long.



Conﬁrm password

Conﬁrmation of the password above.



Email address

This is optional.



Mobile number

This information may be optionally provided.



Group membership

Each user can be a member of one or more groups.



Existing groups

Selects an existing group for copying, modiﬁcation or deletion.



New group name

In order to create a new group, enter a new and unused group name.

The user management of RAS-PutIn allows many diﬀerent users. The following sections will describe how to add, change and delete users.

40 CHAPTER 5. USAGE

5.5.1.1 Add User

Fill out the ﬁelds ‘New user name’, ‘Full user name’, ‘Password’ and ‘Conﬁrm password’ as shown in Figure 5.16 on the page before. Optionally select the groups the new user should become a member of. Click the ’Create user’ button.

5.5.1.2 Delete User

Select a user in the ‘Existing user’ control. Click the ‘Lookup’ button. The complete user information will be shown. Click the ‘Delete user’ button.

Hint: The pre-conﬁgured supervisor user ‘super’ can’t be deleted. This user can be renamed only.

5.5.1.3 Modify User

Select a user in the ‘Existing user’ control. Click the lookup button to get all the user’s information. All ﬁelds can be modiﬁed as required. The old password is not displayed, but can be modiﬁed. If all changes are done click the ‘Modify user’ button.

5.5.1.4 Copy User

Select a user in the ‘Existing user’ control. Enter a new user name in the ﬁeld ‘New user name’. Click the ‘Copy User’ button. This will create a new user with the given name. All properties of the selected user will be copied to the new one, except user speciﬁc permissions.

5.5.1.5 Add Group

Type the name of the new group into the ﬁeld ‘New group name’ and click the ‘Create group’ button.

5.5.1.6 Delete Group

Select a group in the ‘Existing group’ control. Click the ‘Delete group’ button.

5.5.1.7 Modify Group

To modify an existing group select the group in the ‘Existing group’ control. The group’s name ﬁeld can be modiﬁed. Finally click the ‘Modify group’ button.

5.5.1.8 Copy Group

Select a group in the ‘Existing group’ control and type the name of the new group into the ﬁeld ‘New group name’. Click the ‘Copy Group’ button. This will create a new group and copy all properties and permissions of the selected group to the newly created group.

5.5. ADMINISTRATION 41

5.5.2 User/Group Permissions

A set of permissions is assigned to each user or group. Those rights are used to authorize access to certain RAS-PutIn functionalities for a particular user. By default the user ’super’ has all permissions. His permissions cannot be shrunk. A newly created user or group has no permissions. A user will inherit the permissions of all groups he belongs to.

Figure 5.17: User/Group Permissions panel

The User/Group Permissions panel as shown in Figure 5.17 allows you to change the permissions of a certain user or group. The right of one user for changing another user’s or group’s access rights is determined by the parent/child relationship between them. When one user is creating another user, he will implicitly become the parent of that new user and hence has the right to change his permissions. More general, a certain user has the right to change another user’s or group’s permissions in case he stands higher in the ancestry than the other one. The ’super’ user stands at the top (or the root) of the ancestry, hence has the right to change everybody’s permissions.

Additionally, there is the restriction that a user can never give more permission to others than those he has. For example, if a user has no permission to change the network settings he won’t be able to grant this right to somebody else. However, a user has always the right to reduce the set of permissions of his descendants.

In order to change the permissions of a user/group you have to select the user/group ﬁrst. This is done using the selection list at the top of the User/Group Permissions panel (see Figure 5.17). The selection list will show only users and groups for which you have the right to change their permissions. Next, clicking the ‘Update’ button will show the permission list of that user. Every right in the list has a permission value, which is explained in Table 5.3 on the following page.

The displayed columns diﬀer, depending on the user/group selected and the one logged in:

Eﬀective Permission The ﬁnal permission which decides if a user may access a speciﬁc

RAS-PutIn function or not.

User Permission Permission for the currently selected user/group. If the user se-

lected equals to the one logged in it is only possible to view the value, otherwise a select box appears to change it.

Inherited Group Permission Permission value inherited from the groups a user belongs to. This

column is not available while a group is selected.

42 CHAPTER 5. USAGE

Table 5.3: RAS-PutIn user and group permissions

Field Description

deny access The user cannot use this function. allow view The user can view the entry. deny change The user cannot change the entry’s settings. allow change The user can change the entry settings. allow access The user can use this function. group setting No permission, use the one inherited from the group(s) the

user belongs to. Default is to deny access.

5.5.3 Network Settings

The Network Settings panel as shown in Figure 5.18 allows changing network related parameters. Each parameter will be explained below. Once applied the new network settings will immediately come into eﬀect.

Note: The initial IP conﬁguration is usually done directly at the host system using the special procedure described in Section 4.1 on page 15. However you can also connect to the RASPutIn using its pre-conﬁgured IP settings.

Attention: Changing the network settings of RAS-PutIn might result in losing connection to it. In case you change the settings remotely make sure all the values are correct and you still have an option to access the RAS-PutIn.

Figure 5.18: RAS-PutIn network settings



IP auto conﬁguration

With this option you can control if RAS-PutIn should fetch it’s network settings from a DHCP or BOOTP server. For DHCP you have to enter dhcp and for BOOTP supply bootp accordingly. If you specify none then IP autoconﬁguration is disabled.



IP auto conﬁguration timeout

Time within a DHCP/BOOTP server is expected to respond to the RAS-PutIn DHCP/BOOTP

5.5. ADMINISTRATION 43

client request. If there is no response, the last known IP settings will be used to conﬁgure RAS-PutIn.



IP address

IP address in the usual dot notation.



Subnet mask

The net mask of the local network.



Gateway IP address

In case the RAS-PutIn should be accessible from networks other than the local one, this IP address must be set to the local network router’s IP address.



Primary DNS Server IP address

IP address of the primary Domain Name Server in dot notation. This option may be left empty, however RAS-PutIn won’t be able to perform name resolution.



Secondary DNS Server IP address

IP address of the secondary Domain Name Server in dot notation. It will be used in case the Primary DNS Server can’t be contacted.



Primary Time Server

IP address of the primary NTP (Network Time Protocol) compliant timeserver in dot notation. RAS-PutIn will synchronize its own absolute time with the timeserver’s one. This is important for writing log entries and for the Dynamic DNS Service.



Secondary Time Server

IP address of the secondary NTP compliant timeserver in dot notation. It will be used in case the Primary Time Server can’t be contacted.



Remote Console & HTTPS port

Port number at which RAS-PutIn’s Remote Console server and HTTPS server are listening. If left empty the default value will be used.



HTTP port

Port number at which RAS-PutIn’s HTTP server is listening. If left empty the default value will be used.



Telnet port

Port number at which RAS-PutIn’s Telnet server is listening. If left empty the default value will be used.



Bandwidth limitation

The maximum network traﬃc generated through the RAS-PutIn ethernet device. Unit is Kbit/s.



Disable Peppercon-EMX Support

With this option you may exclude this RAS-PutIn from management by an PepperconEMX.



Disable Setup Protocol

With this option you may exclude this RAS-PutIn from setup protocol.

44 CHAPTER 5. USAGE

5.5.3.1 Dynamic DNS

Blackbox provides a Dynamic DNS service that can be used in the following scenario (see Figure 5.19):

Figure 5.19: Dynamic DNS Scenario

RAS-PutIn is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator doesn’t know the IP address assigned by the provider, RAS-PutIn connects to a special dynamic DNS server in regular intervals and registers its IP address there. The administrator may contact this server as well and pick up the same IP address belonging to his card.

The administrator has to register a RAS-PutIn that is supposed to take part in the service with the Dynamic DNS Server. He will get an approved nickname and password in return to the registration process. This account information is needed in order to determine the IP address of the registered RAS-PutIn.

Figure 5.20: Dynamic DNS conﬁguration panel

You have to perform the following steps in order to enable Dynamic DNS:

1. Make sure the LAN interface of RAS-PutIn is prop erly conﬁgured.

2. Enter the Dynamic DNS Settings conﬁguration dialog as shown in Figure 5.20 (Menu → Network Settings → Dynamic DNS Settings)

3. Enable Dynamic DNS and change the settings according to your needs (see below).



Enable Dynamic DNS

This enables the Dynamic DNS service. This requires a conﬁgured DNS server IP address.



Dynamic DNS server

Here you enter the server name where RAS-PutIn registers itself in regular intervals. If

5.5. ADMINISTRATION 45

left blank the default will be used.



Nickname

You have registered this nickname during your manual registration with the Dynamic DNS Server. Spaces are not allowed in the Nickname!



Check time

RAS-PutIn card registers itself in the Dynamic DNS server at this time.



Check interval

This is the interval for reporting again to the Dynamic DNS server by RAS-PutIn.

Note: RAS-PutIn has its own independent real time clock. Make sure the time setting of RASPutIn is correct. This can be achieved by conﬁguring a timeserver (see Figure 5.18 on page 42)

Note: RAS-PutIn registers itself to the Dynamic DNS server slightly diﬀerent from the time conﬁgured. To reduce load peaks on the server we add a random time (0-10 min) to the absolute time value.

5.5.4 SNMP Settings

The following information is available via SNMP:



Serial number



Firmware version



MAC address / IP address / Netmask / Gateway of LAN interface



Conﬁgured users



Currently active users with login time (login time is only valid if time is synchronized on RAS-PutIn)



Server’s power state



The following actions can be initiated via SNMP:



Reset server



Power on/oﬀ server



Reset RAS-PutIn

The following events are reported by RAS-PutIn via SNMP:



Denying access to a particular action.



Server was reset.



Server was powered on/oﬀ.

46 CHAPTER 5. USAGE

The SNMP settings panel as shown in Figure 5.21, described below, allows you to change SNMP related parameters.

Figure 5.21: SNMP settings



Enable SNMP Agent

If this option is checked, RAS-PutIn will answer to SNMP requests. Hint: If a community is left blank, you cannot perform the according request. E.g. if you want to disable the possibility to reset RAS-PutIn via SNMP then don’t set a write community.



Read Community

This is the SNMP community, which allows you to retrieve information via SNMP.



Write Community

This community allows you to set options and to reset RAS-PutIn or the host via SNMP, i.e. all that eﬀects the host or RAS-PutIn.



System Location

Enter a description of the physical location of the host. The description will be used in reply to the SNMP request ”sysLocation.0”.



System Contact

Enter a contact person for the host. The value will be used in reply to the SNMP request ”sysContact.0”.



Enable SNMP Authentication Traps

If this option is checked, an SNMP trap will be sent in case somebody has tried to access RAS-PutIn via SNMP using a wrong SNMP community.



Enable RAS-PutIn Authentication Traps

If this options is checked, an SNMP trap will be sent in case somebody has tried to login via

5.5. ADMINISTRATION 47

the Web front-end. Both successful and failed logins trials will be indicated. Furthermore, there will be notiﬁcation about other security violations like trying to perform an action via Web front-end for which a user has no permission.



Enable Host Traps

If this option is checked, RAS-PutIn will send SNMP traps whenever the host is reset, powered down or powered up.



Trap destinations

Here you can enter the IP addresses, to which the traps will be sent. For every IP address, you have to set an according community. This is necessary so that your management client can identify the SNMP traps.

The RAS-PutIn SNMP MIB This link allows you to download the RAS-PutIn SNMP MIB ﬁle. This ﬁle may be necessary for an SNMP client to communicate with RAS-PutIn.

5.5.5 Serial Settings

The RAS-PutIn Serial Settings (Figure 5.22 on the next page) allow you to specify, what devices are connected to the two serial ports and how to use them.

Serial Port 1 This port may be used for diﬀerent purposes. All possible options are listed and described below.



Conﬁguration login

Don’t use the serial port for any special function, use it only for the initial conﬁguration (see Section 4.1 on page 15).



Modem

Allows to access RAS-PutIn via modem, see Section 5.5.6 on page 49 for details.



IPMI over Serial

Enables the possibility to use this serial port for IPMI 1.5 over serial, check Section 5.5.8 on page 52 for more information.



Passthrough

Using this option, it is possible to connect an arbitrary device to the serial port and access it (assuming it provides terminal support) via telnet. Select the appropriate options for the serial port and use the Telnet Console (see Section 5.3.6 on page 34) or a standard telnet client to connect to RAS-PutIn. For more information about the telnet interface have a look at Section 5.6 on page 62.

Serial Port 2 This serial port provides the power control options for RAS-PutIn (see also Section 5.4.1 on page 34). Choose a suitable setting and ﬁll in additional required options. By the date of printing this manual RAS-PutIn supports the following options

Internal Power Option The optionally available internal power bracket allows to access the

ATX power and reset functions of a single system connected to RASPutIn. See Section 3.3.3 on page 13 for details. For this power option it is possible to change the duration of each button press. Choosing the link besides the option will lead to the form in Figure 5.23 on the

48 CHAPTER 5. USAGE

Figure 5.22: Serial Settings

next page. It features an entry ﬁeld for the durations of a reset, a short and a long power press.

SPC 800/1600 Using the AvocentSPC3it is possible to switch power for more than

one system connected to RAS-PutIn through a KVM switch. To use this device you have to enter an username and a password which must exist on the SPC and have the privileges to switch power for each port.

Intelligent Power Module This is an optionally available external module to switch power of a

single system by putting it in the power supply line of the controlled system.

ePowerSwitch The ePowerSwitch is a 4-port power socket. Each single port can be

switched using an integrated web browser or the serial port. RASPutIn supports the serial connection.

Avocent is a registered trademark of Acovent Corp. Huntsville

5.5. ADMINISTRATION 49

ePowerSwitch-M/S The ePowerSwitch-M/S is a cascade of up to 4 power so ckets with

8 ports. RAS-PutIn has to be connected to the ﬁrst socket of the cascade via a serial connection.

Figure 5.23: Internal Power Option Settings

5.5.6 Modem Settings

RAS-PutIn oﬀers remote access using a telephone line in addition to the standard access over the built-in Ethernet adapter. The modem needs to be connected to RAS-PutIn’s serial interface.

Logically, connecting to RAS-PutIn using a telephone line means nothing else than building up a dedicated point to point connection from your console computer to the RAS-PutIn. With other words, RAS-PutIn acts as an Internet Service Provider (ISP) to which you can dial in. The connection is established using the Point-to-Point Protocol (PPP). Before you connect to RASPutIn, make sure to conﬁgure your console computer accordingly. For instance on Windows based operating systems you can conﬁgure a dial-up network connection, which defaults to the right settings like PPP.

The Modem Settings panel allows you to conﬁgure the remote access to RAS-PutIn using a modem. The meaning of each parameter will be described below. The modem settings are part of serial settings panel (Figure 5.22 on the facing page).



Enable modem on RS 232

Enable or disable the modem on the serial interface adapter of RAS-PutIn. In case it is enabled, RAS-PutIn tries to initialize the modem using an initial string of AT commands and waits for incoming connections.



Serial line speed

The speed RAS-PutIn is communicating with the modem. Most of all modems available today will support the default value of 115200 bps. In case you are using an old modem and discovering problems try to lower this speed.



Modem Init String

The initialization string used by RAS-PutIn to initialize the modem. The default value will work with all modern standard modems directly connected to a telephone line. In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network, you can change this setting by giving a new string. Refer to the modem’s manual about the AT command syntax.



Client IP address

This IP address will be assigned to your console computer during the PPP handshake. Since it is a point-to-point IP connection virtually every IP address is possible but you

50 CHAPTER 5. USAGE

must make sure, it is not interfering with the IP settings of RAS-PutIn and your console computer. The default value will work in most cases.

5.5.7 ISDN Settings

In addition to the standard interfaces, RAS-PutIn oﬀers remote access using an ISDN connection4.

Logically, connecting to RAS-PutIn using an ISDN line means nothing else than building up a dedicated point to point connection from your console computer to RAS-PutIn. With other words, RAS-PutIn acts as an Internet Service Provider (ISP) to which you can dial in. The connection is established using the Point-to-Point Protocol (PPP). Before you connect to RASPutIn, make sure to conﬁgure your console computer accordingly.

The ISDN settings panel (see Figure 5.24 on the next page) allows you to conﬁgure RAS-PutIn for an ISDN connection. The according ISDN options are described below.



Enable ISDN

Enables or disables the ISDN adapter.



MSN

This Multiple Subscriber Number is assigned to RAS-PutIn. Hint: The RAS-PutIn ISDN function does not work with empty MSN.



Layer-2 protocol

The Layer-2 Protocol (the Data Link Layer) of the ISO 7-layered architecture. It is responsible for the error-free movement of data between network nodes. You can choose between the High-level Data Link Control (HDLC) and X.75. You can leave this option untouched in case you use a standard network connection as built in Windows or Linux.



Enable hang-up timer for incoming calls

If you want RAS-PutIn to hang up an incoming connection, you have to check this box. The time out value is conﬁgured using the next option.



Hang-up timeout

The hang-up time out measured in seconds. Normally it is valid for outgoing connections only. That means, in case RAS-PutIn is conﬁgured for callback. In case the ‘Enable hang-up timer for incoming calls’ option is checked, the time out will apply for incoming calls also.



IP address range

Addresses from this range will be assigned to RAS-PutIn and the console computer during establishing an ISDN connection. The ﬁrst address will be used for RAS-PutIn itself. The range must enclose 3 addresses at least.



Enable channel bundling

Enables or disables the channel bundling. If it is enabled RAS-PutIn can use both ISDN channels if free and the the calling device supports it.



Last incoming call status

This shows the last incoming call values for caller number and called number. The information can be used to check if the conﬁgured numbers (MSNs) are correctly.

ISDN is available for EMEA versions of RAS-PutIn only

5.5. ADMINISTRATION 51

After pressing the apply button these numbers will not be displayed again.



Enable callback

This enables the callback mechanism. If you have callback entries conﬁgured (see below) RAS-PutIn will reject any call from the conﬁgured number(s) and make a call to a number, which can be conﬁgured too.



Force callback

Only callback connections are enabled if you enable this option. That means nobody can dial in without callback. This option has eﬀect only if you have callbacks enabled.



Calling #

This is the calling number - the client that tries to dial into RAS-PutIn.



Called #

If you want to call the caller back, you have to enter his number here.



User / Password

If RAS-PutIn calls back these are the user name and the corresponding password for authentication on the console computer.



Call back after [x] seconds

The entry is marked as a callback entry in case this checkbox is checked. Additionally, the delay, after which the callback connection will be established, can be conﬁgured. Callback entries are only eﬀective when the callback mechanism is enabled.

Figure 5.24: RAS-PutIn ISDN settings panel

In the following, we will present some example use cases for a proper ISDN conﬁguration.

52 CHAPTER 5. USAGE

5.5.7.1 I want to allow non-callback dial in for everyone.

To achieve this you have to switch oﬀ the ”Force callback” option and you should have no callback entries conﬁgured.

5.5.7.2 I want to allow non-callback dial in for selected people.

First, make sure ”Force callback” is switched oﬀ. Second, you have to make an entry with the calling number for every allowed client. The other ﬁelds should be left empty. There must be at least one non-callback entry or anyone can dial in!

5.5.7.3 I want to allow non-callback dial in for everyone except some people that should be called back.

Make sure you have callback enabled and ”Force callback” is switched oﬀ. Now conﬁgure an entry for every number that should be called back. Don’t forget to mark the entries as callback entries! The list should contain callback entries only.

5.5.7.4 I want to allow non-callback dial in for selected people except some people that should be called back.

Make sure you have callback enabled and ”Force callback” is switched oﬀ. Then you have to make an entry for every allowed client. For callback entries, all ﬁelds have to be speciﬁed. There must b e at least one non-callback entry or anyone can dial in!

5.5.7.5 I want to allow callback connections only.

Make sure you have callback enabled and ”Force callback” is switched on. You have to make an entry for every allowed client. Don’t forget to mark the entries as callback entries!

5.5.8 IPMI Settings

5.5.8.1 Generals

By using the RAS-PutIn IPMI (Intelligent Platform Management Interface) facilities, you have an additional way to power on or oﬀ the system or to perform a hard reset. Furthermore, it provides the possibility to show an event log of the host system and the status of some system sensors (i.e. temperature). If your host system supports IPMI, you can access it by one of the following ways:



IPMI over Serial (IPMI V1.5 is required)



IPMI over LAN (IPMI V1.5 is required)

5.5. ADMINISTRATION 53

Figure 5.25: IPMI settings panel

5.5.8.2 IPMI Settings

Figure 5.25 shows the RAS-PutIn IPMI settings panel. Its options will be explained below.



IPMI disabled

Disables IPMI on RAS-PutIn. This means that Status via IPMI and Event Log via IPMI are not available and the power on/oﬀ and reset functions don’t use IPMI rather than the ATX and the reset cable connected from RAS-PutIn to the motherboard.



BMC address

The hexadecimal Baseboard Management Controller address, which is needed for all communication types to the IPMI-interface. Usually you can ﬁnd this address in the BIOS of the host system. The default and common value for this address is 20.



IPMI over Serial

If your host system supports IPMI V1.5 and has an Intel EMP (Emergency Management Port, usually COM2) connector, you can connect IPMI through serial port 1 on RASPutIn There are some additional points to note:

– The EMP port must be set to ’Always enable’ and the ’Restricted Mode’ must be

switched oﬀ.

– The BMC should accept a ’null username’ and a ’non-null password’ account as login.

– Passwords are 4 - 16 characters long.

– A null modem cable is used for connection



IPMI over LAN

You can connect the IPMI over a LAN connection too. The prerequisite for this access type is a host system with IPMI V1.5 and a network adapter with a sideband connection to the BMC (mostly on board). In the IPMI Settings, you must enter the IP-address of this host system and thecorrect password for the LAN connection. You can also access other IPMI systems when you enter their IP address.

54 CHAPTER 5. USAGE

5.5.8.3 Power Control

If IPMI is enabled, these functions are performed over IPMI requests. These requests may take a few seconds.

If IPMI is disabled, the power control functions (power on, power oﬀ, reset) are performed over the internal or external power control options.

5.5.8.4 Event Log via IPMI

The Event Log via IPMI accesses the SEL (System Event Log) repository and reads every entry sequentially. The ﬁrst time you use this function after starting RAS-PutIn the complete repository has to be read, what may take 1 or 2 minutes.

Figure 5.26: IPMI Event Log

When all entries have been read, RAS-PutIn displays the entries with their time, sensor and description in accordance with the ﬁlter settings. You have the choice between several presettings (i.e. last day, last week) or an exact declaration of the start and the end date.

Once you changed the ﬁlter settings, click on ‘Update’ in order to update the shown entries (see Figure 5.26). If the checkbox ‘Get sensor names’ is checked all sensor IDs will be shown with their respective names.

The time that is shown in the log entries is the SEL time, which means that this time is independent to the system time. The actual SEL time is shown at the top of the log table.

With the button ‘Clear Event Log’ you can delete all entries in the SEL repository.

5.5.8.5 Status via IPMI

The Status via IPMI function shows the current values and the min/max-thresholds of all fans, temperatures and voltages existing in the host system. An example of such an IPMI panel is shown in Figure 5.27 on the facing page. You can change the thresholds by editing the according values and pressing ’Apply’.

The ﬁrst time you call this page, it may take up to two minutes until the sensor data will be shown.

Note: If IPMI is disabled, Status via IPMI and System Log via IPMI are not available (the corresponding menu options are not visible).

5.5. ADMINISTRATION 55

Figure 5.27: Example of IPMI State panel

5.5.9 LDAP Settings

5.5.9.1 Generals

With RAS-PutIn you have the possibility to keep authentication information in a central LDAP directory. To use this feature you need to conﬁgure an LDAP server that contains these information. The settings are explained in the following.

5.5.9.2 LDAP Settings

Figure 5.28 shows the RAS-PutIn LDAP settings panel. Its options will be explained below.

Figure 5.28: LDAP settings panel



User LDAP Server

Here you enter the name or IP address of the LDAP server containing all the user entries. If you choose a name instead of an IP address you need to conﬁgure a DNS server in the network settings.



Base DN of User LDAP Server

Here you specify the distinguished name (DN) where the directory tree starts in the user LDAP server.

56 CHAPTER 5. USAGE



Type of external LDAP Server

With this option you set the type of the external LDAP server. This is necessary since some server types require special handling. Additionally the default values for the LDAP schema are set appropriately. You can choose between Generic LDAP Server, Novell Directory Service and Microsoft Active Directory. If you have neither Novell Directory Service nor Microsoft Active Directory then choose Generic LDAP Server and edit the LDAP schema used (see below).



Name of login-name attribute

This is the name of the attribute containing the unique login name of a user. To use the default leave this ﬁeld empty. The default depends on the selected LDAP server type.



Name of user-entry objectclass

This is the objectclass that identiﬁes a user in the LDAP directory. To use the default leave this ﬁeld empty. The default depends on the selected LDAP server type.



User search subﬁlter

Here you can reﬁne the search for users that should be known to the RAS-PutIn.



Active Directory Domain

This option represents the active directory domain that is conﬁgured in the Microsoft Active Directory server. This option is only valid if you have choosen Microsoft Active Directory as the LDAP server type.

5.5.10 Security Settings

Figure 5.29 shows the panel for security related SSL, Telnet and IP address settings. Each of those categories will be explained in the following subsections.

Figure 5.29: Security settings

5.5. ADMINISTRATION 57

5.5.10.1 SSL Settings

Table ?? on page ?? explains the possible adjustments related to the usage of SSL.



Force HTTPS

If this option is enabled access to the web front-end is only possible using an HTTPS connection. RAS-PutIn won’t listen on the HTTP port for incoming connections.

In case you want to create your own SSL certiﬁcate that is used to identify this RAS-PutIn refer to Section 5.5.11 on the following page.



KVM encryption

This option controls the encryption of the RFB protocol, the protocol used by the Remote Console to transmit the screen data to the administrator machine and keyboard and mouse data back to the host.

If set to ‘Oﬀ ’ no encryption will be used.

If set to ‘Try’ the applet tries to make an encrypted connection. In case connection establishment fails for any reason an unencrypted connection will be used.

If set to ‘Force’ the applet tries to make an encrypted connection. An error will be reported in case connection establishment fails.

5.5.10.2 Telnet Settings



Enable Telnet access

If this option is enabled, access over Telnet client is possible. For higher security we recommend to disable Telnet access.

5.5.10.3 IP Access Control

This section explains the settings related to IP access control. It is used to limit access to a distinguished number of clients only. These clients will be identiﬁed by their IP address, from which they are trying to build up a connection. Refer also to Figure 5.29 on the preceding page.

Note: The IP access control settings apply to the LAN interface only!



Enable IP Access Control

Enables access control based on IP source addresses.



Default policy

This option controls what to do with arriving IP packets that don’t match any of the conﬁgured rules. They can be accepted or dropped.

ATTENTION:

If you set this to DROP and you have no ACCEPT rules conﬁgured, access to the web front-end over LAN is actually disabled! To enable access again you can change the security settings via modem or ISDN dial in or by temporarily disabling IP access control with the initial conﬁguration procedure (see Section 4.1 on page 15).

58 CHAPTER 5. USAGE



Rule Number

This should contain the number of a rule for which the following commands will apply. This ﬁeld will be ignored, in case of appending a new rule.



IP/Mask

Speciﬁes the IP address or IP address range for which the rule applies.

Examples (the number concatenated to an IP address with a ‘/’ is the number of valid bits that will be used of the given IP address):

192.168.1.22/32 matches the IP Address 192.168.1.22

192.168.1.0/24 matches all IP packets with source addresses from 192.168.1.0 to 192.168.1.255

0.0.0.0/0 matches any IP packet



Policy

The policy determines what to do with matching packets. They can be accepted or dropped.

NOTE: The order of the rules is important. The rules are checked in ascending order until a rule matches. All the rules below the matching one will be ignored. The default policy applies if no match has been found.



Appending a rule

Enter the IP/Mask and set the policy. Finally, press ‘Append’.



Inserting a rule

Enter the rule number, the IP/Mask and set the policy. Finally, press ‘Insert’.



Replacing a rule

Enter the rule number, the IP/Mask and set the policy. Finally, press ‘Replace’.



Deleting a rule

Enter the rule number and press ‘Delete’.

5.5.11 SSL Certiﬁcate Management

RAS-PutIn uses the SSL5protocol for any encrypted network traﬃc between itself and a connected client. During connection establishment, RAS-PutIn has to expose its identity to a client using a cryptographic certiﬁcate. Upon delivery, this certiﬁcate is the same for all RAS-PutIns ever produced and certainly won’t match the network conﬁgurations that will be applied to the devices by its user. The certiﬁcate’s underlying secrete (private) key is also used for securing the SSL handshake. Hence, this is a security risk (but far better than no encryption at all).



Common name

This is the network name of RAS-PutIn once it is installed in the user’s network (usually the fully qualiﬁed domain name). It is identical to the name that is used to access the device with a web browser (without the ‘http://’ preﬁx). In case the name given here and the actual network name diﬀer, the browser will pop up a security warning when the device is accessed over HTTPS.

SSL — Secure Socket Layer

5.5. ADMINISTRATION 59



Organizational unit

This ﬁeld is used for specifying to which department within an organization RAS-PutIn belongs.



Organization

The name of the organization to which RAS-PutIn belongs.



Locality/City

The city where the organization is located.



State/Province

The state or province where the organization is located.



Country

The country where the organization is located. This is the two-letter ISO code, e.g. DE for Germany or US for the USA.



Challenge Password

Some certiﬁcation authorities require a challenge password to authorize later changes on the certiﬁcate (e.g. revocation of the certiﬁcate). The minimal length of this password is 4 characters.



Conﬁrm Challenge Password

Conﬁrmation of the Challenge Password



The email address of a security contact person that is responsible for RAS-PutIn.



Key length

This is the length of the generated key in bits. 1024 Bits are supposed be suﬃcient for most cases. Larger keys may result in slower response time of RAS-PutIn during connection establishment.

However, it is possible to generate and install a new certiﬁcate that is unique for a particular device. In order to do that, RAS-PutIn is able to generate a new cryptographic key and the associated so called Certiﬁcate Signing Request that needs to be certiﬁed by a so called certiﬁcation authority (CA). A certiﬁcation authority veriﬁes that you are who you claim you are and signs and issues a SSL certiﬁcate to you.

The following steps are necessary to create and install a RAS-PutIn SSL certiﬁcate:

1. Create a SSL Certiﬁcate Signing Request using the panel shown in Figure 5.30 on the next page (Security Settings → SSL Settings → Create your own SSL certiﬁcate). You need to ﬁll out a number of ﬁelds that are explained above. Once this is done, click ‘Create CSR’ which will initiate the Certiﬁcate Signing Request generation. The CSR can be downloaded to your administration machine with the ‘Download CSR’ button (see Figure 5.31 on page 61).

2. Send the saved CSR to a CA for certiﬁcation. You will get the new certiﬁcate from the CA after a more or less complicated traditional authentication process (depending on the CA).

3. Upload the certiﬁcate to RAS-PutIn using the ‘Upload’ panel as shown in Figure 5.31 on page 61.

After completing these three steps, RAS-PutIn has its own certiﬁcate that is used for identifying the device to its clients.

60 CHAPTER 5. USAGE

Figure 5.30: SSL Certiﬁcate Request

Important Note: If you destroy the CSR on RAS-PutIn there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps.

5.5.12 Maintenance

RAS-PutIn Board Summary This section contains a summary with various information about

this RAS-PutIn and its current ﬁrmware and allows you to reset the device. Have a look at Figure 5.34 on page 62 for an example.

Data ﬁle for support This link allows you to download the RAS-PutIn data ﬁle with support information. This is an XML ﬁle with certain customized supp ort information like the serial number etc. You may send this information along together with a support request. It will help us troubleshooting your problem.

Reset RAS-PutIn This part allows you to reset RAS-PutIn. This function is mainly needed to activate a newly updated ﬁrmware. A reset will close all current connections to the administration console or to the Remote Console. The whole process will take about half a minute.

5.5.12.1 Update Firmware

RAS-PutIn is a complete standalone computer. The software it runs is called the ﬁrmware. The ﬁrmware of RAS-PutIn can be updated remotely in order to install new functionality or special features.

A new ﬁrmware update is a binary ﬁle which will be sent to you by email or which you can download from the Blackbox web site. If the ﬁrmware ﬁle is compressed (ﬁle suﬃx .zip) then you must unzip it before you can proceed. Under the Windows operating system you may

5.5. ADMINISTRATION 61

Figure 5.31: SSL Certiﬁcate Signing Request

use WinZip from http://www.winzip.com/ for uncompression. Other operating systems might provide a program called unzip.

Before you can start updating the ﬁrmware of your RAS-PutIn the new uncompressed ﬁrmware ﬁle must be accessible on the system that you use for connecting to RAS-PutIn.

Updating the ﬁrmware is a three-stage process:



Firstly the new ﬁrmware ﬁle is uploaded onto RAS-PutIn. In order to do that you need to select the ﬁle on your local system using the Browse button of the Upload Firmware panel (see Figure 5.32). Once the ﬁrmware ﬁle has been uploaded, it is checked whether it is a valid ﬁrmware ﬁle and whether there were any transmission errors. In case of any error the Upload Firmware function will be aborted.

Figure 5.32: Panel for uploading a new ﬁrmware



Secondly, if everything went well, you see the Update Firmware panel (see Figure 5.33 on the following page). The panel shows you the version number of the currently running ﬁrmware and the version number of the uploaded ﬁrmware. Pressing the up date button will store the new version over the old one. Attention: this process is not reversible and might take some minutes. Make sure the RAS-PutIn’s power supply won’t be interrupted during the update process, because this may cause an unusable device.



Thirdly, after the ﬁrmware has been stored, the panel will request you to reset RAS-PutIn manually. Half a minute after the reset, RAS-PutIn will run with the new ﬁrmware version and should be accessible. However, you are requested to login once again.

62 CHAPTER 5. USAGE

Figure 5.33: Panel to update a new ﬁrmware that was previously uploaded

Attention: The three-stage ﬁrmware update process and complete consistency check are making a mistake in updating the ﬁrmware almost impossible. However, only experienced staﬀ members or administrators should perform a ﬁrmware update. Make sure RAS-PutIn’s power supply won’t be interrupted!

Figure 5.34: Maintenance

5.6 Access via Telnet

The RAS-PutIn ﬁrmware features a Telnet server that enables a user to connect via a standard Telnet client. It is used for passthrough access to a device possibly connected to the serial port

5.6. ACCESS VIA TELNET 63

1. This means you may connect any serial device which oﬀers terminal access via its serial port to RAS-PutIn and access it using the Telnet interface. Set the serial settings (see Section 5.5.5 on page 47) according to the requirements of the device.

Connecting to RAS-PutIn is done as usual and as required by the Telnet client, for instance in a UNIX shell:

telnet 192.168.1.22

This will prompt for username and password in order to log into the device. The credentials that need to be entered for authentication are identical to those of the web interface. That means, the user management of the Telnet interface is entirely controlled with the according functions of the web interface.

Once you have successfully logged in RAS-PutIn will present you the command line where you can enter according management commands.

In general, the Telnet interface supports two operation modes: the command line mode and the terminal mode. The command line mode is used to control or display some parameters. In terminal mo de the pass-through access to serial port 1 is activated (if the serial settings were made accordingly). All inputs are redirected to the device on serial port 1 and its answers are displayed at the Telnet interface

The following list shows the according command mode command syntax and their usage.



help

Shows the list of the following commands



cls

Clear screen



logout

Logs out the current user and disconnects from the client



version

Shows a comp ound string oﬀ all available version numbers



terminal

Starts the terminal passthrough mode for serial port 1. The key sequence ‘<esc> exit’ switches back to command modus.

The IP address has to be replaced by the one that is actually assigned to RAS-PutIn.

64 CHAPTER 5. USAGE

6 Frequently Asked Questions

Q 001: The remote mouse doesn’t work or is not synchronous A 001: Make sure the mouse settings in RAS-PutIn match the mouse model. There are

some circumstances where the mouse synchronization process could behave incorrectly, refer to Section 5.3.3 on page 27 for further explanation.

Q 002: The video quality is bad or the picture is grainy A 002: Try to correct the brightess and contrast settings (see Section 5.3.4 on page 28) until

they are out of a range where the picture looks grainy. Use the auto adjustment feature to correct a ﬂickering video.

Q 003: Login on RAS-PutIn fails. A 003: Was the correct combination of user and password given? On delivery, the user

”super” has the password ”servswitch”. Moreover your browser must be conﬁgured to accept cookies.

Q 004: The Remote Console window can’t connect to RAS-PutIn. A 004: Possibly a ﬁrewall prevents access to the Remote Console. Make sure the TCP

port numbers 443 or 80 are open for incoming TCP connection establishments.

Q 005: No connection can be established to RAS-PutIn. A 005: Check whether the network connection is working in general (ping the IP address

of RAS-PutIn). If not, check network hardware. Is RAS-PutIn powered on? Check whether the IP address of RAS-PutIn and all other IP related settings are correct! Also verify that all the IP infrastructure of your LAN, like routers etc., are correctly conﬁgured. Without a ping functioning, RAS-PutIn can’t work either.

Q 006: Special key combinations, e.g. ALT+F2, ALT+F3 are intercepted by

the console system and not transmitted to the host.

A 006: You have to deﬁne a so-called ’Button Key’. This can be done in the Remote

Console settings.

Q 007: In the browser the RAS-PutIn pages are inconsistent or chaotic. A 007: Make sure your browser cache settings are feasible. Especially make sure the cache

settings are not set to something like ”never check for newer pages”. Otherwise RAS-PutIn pages may be loaded from your browser cache and not from the card.

Q 008: Windows XP doesn’t awake from standby mode A 008: This is possibly a Windows XP problem. Try not to move the mouse while XP

goes in standby mode.

Q 009: Using MacOS X a HTTPS connection fails

66 CHAPTER 6. FREQUENTLY ASKED QUESTIONS

A 009: You have to install the Blackbox certiﬁcate using our certiﬁcate installer, available

on the utility CD. Please refer to the instructions on this CD for further information how to install the certiﬁcate.

Q 010: Can’t upload the signed certiﬁcate in MacOS X A 010: If an ’internal error’ occurs while uploading the signed certiﬁcate either change

the extension of the ﬁle to .txt or add a ﬁle helper using the Internet Explorer preferences for this type of ﬁle. Make sure that the encoding is plain text and the checkbox ’use for outgoing’ is checked. Another possibility is to use a Mozilla based browser.

Q 011: Everytime I open a dialog box with some buttons the mouse pointers

are not synchronous anymore

A 011: Please check, if you have an option like ”‘Automatically move mouse pointer to

the default button of dialog boxes”’ enabled in the mouse settings of the operating system. This option needs to be disabled.

Q 012: Remote Console doesn’t open with Opera in Linux A 012: Some versions of Opera don’t grant enough permissions if the signature of the

applet can’t be veriﬁed. You can add the lines

grant codeBase "nn.pp.rc.RemoteConsoleApplet" { permission java.lang.RuntimePermission "accessClassInPackage.sun.*"; };

to the java policy ﬁle of opera (e.g. /usr/share/opera/java/opera.policy) to solve the problem.

A Glossary

ACPI A speciﬁcation that enables the operating system to implement power management

and system conﬁguration.

ATX Advanced Technology Extended: A particular speciﬁcation of a motherboard intro-

duced by Intel in 1995.

BMC Board Management Controller: implements the IPMI based main board management

functions.

DHCP Dynamic Host Conﬁguration Protocol: protocol for dynamically assigning IP conﬁg-

urations in local networks.

DNS Domain Name System: protocol used to locate computers on the Internet by their

name.

EMP Emergency Management Port: provides remote emergency access and control of server

resources. EMP oﬀers operating system independent, fundamental remote management access regardless of the server’s current state or network availability.

FAQ Frequently Asked Questions

HTTP Hypertext Transfer Protocol: the protocol used between web browsers and servers.

HTTPS Hyper Text Transfer Protocol Secure: secure version of HTTP.

IPMI Intelligent Platform Management Interface

LED Light Emitting Diode

MIB Management Information Base: describes the structure of the management informa-

tion that can be accessed via SNMP.

PS/2 The PS/2 device interface was developed by IBM and is used by many mice and

keyboards.

SNMP Simple Network Management Protocol: a widely used network monitoring and control

protocol.

SSL Secure Socket Layer: encryption technology for the Internet used to provide secured

data transmissions.

SVGA Super VGA: A reﬁnement of Video Graphics Array (VGA) that provides increased

pitch and resolution performance.

UTP Unshielded Twisted Pair: a cable with two conductors twisted as a pair and bundled

within the same outer PVC covering.

68 APPENDIX A. GLOSSARY

B RAS-PutIn Video Modes

Table B.1 lists the video modes RAS-PutIn supports. Please don’t use other custom video settings besides of these. If done so, RAS-PutIn may not be able to detect them.

Table B.1: RAS-PutIn Video Modes

Resolution (x,y) Refresh Rates (Hz)

640x350 70, 85 640x400 56, 70, 85 640x480 60, 67, 72, 75, 85, 90, 100, 120 720x400 70, 85 800x600 56, 60, 70, 72, 75, 85, 90, 100 832x624 75 1024x768 60, 70, 72, 75, 85, 90, 100 1152x864 75 1152x870 75 1152x900 66 1280x960 60 1280x1024 60, 75

70 APPENDIX B. RAS-PUTIN VIDEO MODES

C Key Codes

1 2 3 4 5 6 7 8 9 0 − = Bs

Esc

F9 F10 F11 F12 Prnt Scrl Br

tab

q w e r t y u i o p [ ]

Caps a s d f g h j k l ; ’

LShift z x c v b n m , . ? Rshift

Lctrl Win Alt

ace

AltGR Menu RCtrl

Left Down

Righ

Ins

Pos1Pg

Del

End Pgdn

Num

/ *

−

7 8

4 5

1 2

Table C.1 shows the key codes used to deﬁnes key strokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards. They name a key on a standard 104 key PC keyboard with an US English language mapping. The layout for this keyboard is shown in Figure C.1. However, most modiﬁer keys and other alphanumeric keys used for hotkey purposes in application programs are on an identical position, no matter what language mapping you are using. Some of the keys have aliases also, means they can be named by 2 key codes (separated by comma in the table).

Figure C.1: English (US) Keyboard Layout, used for key codes

Key (and aliases)

0 - 9 A - Z

, TILDE

-, MINUS =, EQUALS ; ’ <, LESS , . /, SLASH BACK SPACE TAB [ ] ENTER CAPS LOCK \, BACK SLASH LSHIFT, SHIFT Continued on next page

Table C.1: Key Names

72 APPENDIX C. KEY CODES

Key (and aliases)

RCTRL RSHIFT LCTRL, CTRL LALT, ALT SPACE ALTGR ESCAPE, ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU

Table C.1 – continued from previous page

D Pin Assignments

123456789

1112131415

D.1 VGA HD-15

Pin Assignment Pin Assignment 1 Red 9 5 V 2 Green 10 GND sync 3 Blue 11 Not connected 4 Not connected 12 SDA, DDC, ... 5 GND 13 HSYNC 6 GND red 14 VSYNC 7 GND green 15 DATA CLOCK 8 GND blue

D.2 RJ 45 Connector Ethernet

Pin Assignment Pin Assignment 1 TX + 5 Not connected 2 TX - 6 RX 3 RX + 7 Not connected 4 Not connected 8 Not connected

74 APPENDIX D. PIN ASSIGNMENTS

123456789

D.3 RJ 45 Connector ISDN

Pin Assignment Pin Assignment 1 Not connected 5 RX 2 Not connected 6 TX 3 TX + 7 Not connected 4 RX + 8 Not connected

D.4 Serial SUB-D 9 Connector 1

Pin Assignment Pin Assignment 1 DCD 6 DSR 2 RX 7 RTS 3 TX 8 CTS 4 DTR 9 RI 5 GND

D.5 Serial SUB-D 9 Connector 2

Pin Assignment Pin Assignment 1 DCD 6 DSR, Reset2 2 RX 7 RTS, Power1 3 TX 8 DTS, Power2 4 DTR, Reset1 9 Not connected 5 GND

Pins 1 and 6 are bridged

D.6. KVM SUB-D 25 CONNECTOR 75

12345

151617

91078111213

19202122232425

D.6 KVM SUB-D 25 Connector

Pin Assignment Pin Assignment 1 VGA blue 14 GND 2 VGA green 15 GND 3 VGA red 16 GND 4 VGA hsync 17 VGA vsync 5 GND 18 Not connected 6 VGA SCL 19 VGA SCL 7 GND 20 GND 8 Not connected 21 GND 9 KBD data 22 KBD clock 10 GND 23 RS232 2 TX 11 MOUSE clock 24 RS232 2 RX 12 MOUSE data 25 MOUSE +5V 13 KBD +5V

D.7 Power Supply Connector

Pin Assignment 1 +12V 2 +12V 3 GND 4 GND

76 APPENDIX D. PIN ASSIGNMENTS

E Blackbox Warranty information

LIMITED WARRANTY

Blackbox manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Blackbox warrants that the hardware products including the ﬁrmware will be free from defects in materials and workmanship under normal use. Any implied warranties on the Blackbox ﬁrmware and hardware are limited to 24 months, respectively, beginning on the date of invoice. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.

CUSTOMER REMEDIES

Blackbox’s entire liability and exclusive remedy shall be, at Blackbox’s option, either (a) return of the price paid, or (b) repair or replacement of the ﬁrmware or hardware that does not meet this Limited Warranty and which is returned to Blackbox with a copy of your receipt. Damage due to shipping the products to you is covered under this warranty. Otherwise warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Blackbox, usage not in accordance with product instructions, failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Blackbox. Any replacement hardware will be warranted for the remainder of the original period or thirty (30) days, whichever is longer.

Blackbox will repair or replace products returned to Blackbox’s facility. To request warranty service you must inform Blackbox within the warranty period. If warranty service is required, Blackbox will issue a Return Material Authorization Number. You must ship the products back to Blackbox in their original or an equivalent packaging, prepay shipping charges, and insure the shipment or accept the possibility of loss or damage during shipment.

NO OTHER WARRANTIES

To the maximum extend permitted by applicable law, Blackbox disclaim all other warranties, either express or implied, including, but not limited to implied warranties of merchantability and ﬁtness for a particular purpose, with regard to the ﬁrmware, the accompanying written materials, and any accompanying hardware. This limited warranty gives you speciﬁc legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES

To the maximum extent permitted by applicable law, in no event shall Blackbox be liable for any damages whatsoever (including without limitation, special, incidental, consequential or indirect damages for personal injury, loss of business information, or any other pecuniary loss)

78 APPENDIX E. BLACKBOX WARRANTY INFORMATION

arising out of the use of or inability to use this product, even if Blackbox has been advised of the possibility of such damages. In any case, Blackbox entire liability under any provision of this agreement shall be limited to the amount actually paid by you for the ﬁrmware and/or hardware. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

F Speciﬁcations

F.1 Size and Weight

Height: 44 mm 1 HU (Height Unit) Width: 105 mm 1/4 19 Length (Box): 223 mm Length (Box with connectors): 233 Weigth: 700 g

F.2 Environmental

Temperature

Operating 0°C to 40°C (32°F to 131°F) Storage -18°C to 70°C (-20°F to 158°F)

Humidity:

Operating 10% to 90% (non-condensing) Storage 5% to 95% (non-condensing)

80 APPENDIX F. SPECIFICATIONS

G Operation advices



This device has to be operated with the provided power supply ’BLACKBOX ENG/EPA121DA-12’ only. Use of other power supplies voids the product liability of the manufacturer. If the power supply shows a malfunction, it must not be opened. Instead a replacement has to be requested from the manufacturer or the vender.



The power cord of the power supply is the point of junction to the supply network AC 230 V. Therefore the power supply and socket have to be easily accessible to disconnect them quickly if it is necessary.



The device contains a lithium battery CR 1632. Gladly we exchange this battery for you. When changing the battery yourself, please notice: ’Attention, explosion hazard while exchanging the battery improperly. Disposal of old batteries has to be done as mentioned on the package of the new one.’

Black Box RAS-PutIn Installation And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 The Quick Installation Guide

2 Introduction

3 Installation

5 Usage

6 Frequently Asked Questions

A Glossary

B RAS-PutIn Video Modes

C Key Codes

D Pin Assignments

E Blackbox Warranty information

G Operation advices