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RAS-PutIn
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Black Box RAS-PutIn Installation And User Manual

RAS-PutIn
Installation and User
Guide
Based on Firmware 03.02.07
©
Copyright 2003 Blackbox Inc.
All rights reserved
This publication contains proprietary information, which is protected by copyright. No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, Blackbox Inc.. Blackbox Inc. acknowledges the following trademarks:
Intel is a registered trademark of Intel Corporation.
Windows 98, Microsoft Windows, and Windows NT are trademarks of Microsoft Corpo­ration.
IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trade­marks of International Business Machines Corporation.
Blackbox is a registered trademark of Blackbox Inc. Zwickau, Germany.
Authors: Blackbox Team
This document was created on February 10, 2004.
ii
The RAS-PutIn(ServSwitch RAS-PutIn) provides server management capabilities. You can use RAS-PutIn to manage and monitor components in your servers through a modem, an ISDN line or LAN, even if your network is down (Modem/ISDN). RAS-PutIn offers a comprehensive hardware solution to server management.
Limited Warranty
Limitations of Liability
Blackbox Inc. shall in no event be held liable for any loss, expenses or damages of any kind whatsoever, whether direct, indirect, incidental, or consequential (whether arising from the design or use of this product or the support materials provided with the product). No action or proceeding against Blackbox Inc. may be commenced more than two years after the delivery of product to Licensee of Licensed Software.
Licensee agrees to defend and indemnify Blackbox Inc. from any and all claims, suits, and liabilities (including attorney’s fees) arising out of or resulting from any actual or alleged act or omission on the part of Licensee, its authorized third parties, employees, or agents, in connection with the distribution of Licensed Software to end-users, including, without limitation, claims, suits, and liability for bodily or other injuries to end-users resulting from use of Licensee’s product not caused solely by faults in Licensed Software as provided by Blackbox Inc. to Licensee.
Technical Support
If you need help installing, configuring, or running RAS-PutIn, call your Blackbox OEM or VAD Technical Support representative.
We invite you to access Blackbox’s Web site at:
http://www.blackbox.com/
There you shall find all modifications made after the editorial deadline.
iii
iv
Contents
1 The Quick Installation Guide 1
2 Introduction 5
2.1 When the server is up and running . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 When the server is dead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 Installation 9
3.1 Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Connectors and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.2.1 Front Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.2.2 Rear Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3 Connecting RAS-PutIn to the host system . . . . . . . . . . . . . . . . . . . . . . 11
3.3.1 Connecting system management option . . . . . . . . . . . . . . . . . . . 12
3.3.2 Connecting IPMI option . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.3.3 Connecting the Internal Reset/Power Option . . . . . . . . . . . . . . . . 13
3.3.4 Connecting the External Reset/Power Option . . . . . . . . . . . . . . . . 13
3.3.5 Connecting Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3.5.1 10 Mbps Connection . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3.5.2 100 Mbps Connection . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3.6 Connecting ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Configuration 15
4.1 Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1.1 Initial configuration via DHCP server . . . . . . . . . . . . . . . . . . . . 15
4.1.2 Initial configuration via local console . . . . . . . . . . . . . . . . . . . . . 15
4.1.3 Mouse, Keyboard and Video configuration . . . . . . . . . . . . . . . . . . 17
4.1.3.1 RAS-PutIn mouse settings . . . . . . . . . . . . . . . . . . . . . 17
4.1.3.2 Host system mouse settings . . . . . . . . . . . . . . . . . . . . . 17
4.1.3.3 RAS-PutIn Video Modes . . . . . . . . . . . . . . . . . . . . . . 17
5 Usage 19
5.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.2 Login into RAS-PutIn and logout . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.2.1 Login into RAS-PutIn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.2.2 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.2.3 Logout from RAS-PutIn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.3 Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.3.1 Show Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.3.2 Remote Chat Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.3.3 RAS-PutIn Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . 27
5.3.4 RAS-PutIn Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
vi Contents
5.3.4.1 Video Settings through the HTML-Frontend . . . . . . . . . . . 28
5.3.4.2 Video Settings through the remote console . . . . . . . . . . . . 29
5.3.4.3 Custom Video Modes . . . . . . . . . . . . . . . . . . . . . . . . 30
5.3.5 Remote Console Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.3.6 Telnet Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4.1 Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4.2 Keyboard/Mouse Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.4.3 KVM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.5 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.5.1 User/Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.5.1.1 Add User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.2 Delete User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.3 Modify User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.4 Copy User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.5 Add Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.6 Delete Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.7 Modify Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.1.8 Copy Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.5.2 User/Group Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.5.3 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.5.3.1 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5.5.4 SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.5.5 Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.5.6 Modem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
5.5.7 ISDN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5.5.7.1 I want to allow non-callback dial in for everyone. . . . . . . . . . 52
5.5.7.2 I want to allow non-callback dial in for selected people. . . . . . 52
5.5.7.3 I want to allow non-callback dial in for everyone except some
people that should be called back. . . . . . . . . . . . . . . . . . 52
5.5.7.4 I want to allow non-callback dial in for selected people except
some people that should be called back. . . . . . . . . . . . . . . 52
5.5.7.5 I want to allow callback connections only. . . . . . . . . . . . . . 52
5.5.8 IPMI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.5.8.1 Generals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.5.8.2 IPMI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.5.8.3 Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.5.8.4 Event Log via IPMI . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.5.8.5 Status via IPMI . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.5.9 LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.5.9.1 Generals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.5.9.2 LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.5.10 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.5.10.1 SSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.5.10.2 Telnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.5.10.3 IP Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.5.11 SSL Certificate Management . . . . . . . . . . . . . . . . . . . . . . . . . 58
5.5.12 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.5.12.1 Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.6 Access via Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Contents vii
6 Frequently Asked Questions 65
A Glossary 67
B RAS-PutIn Video Modes 69
C Key Codes 71
D Pin Assignments 73
D.1 VGA HD-15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
D.2 RJ 45 Connector Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
D.3 RJ 45 Connector ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
D.4 Serial SUB-D 9 Connector 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
D.5 Serial SUB-D 9 Connector 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
D.6 KVM SUB-D 25 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
D.7 Power Supply Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
E Blackbox Warranty information 77
F Specifications 79
F.1 Size and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
F.2 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
G Operation advices 81
viii Contents
List of Figures
1.1 Front Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Rear Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 Top part of the Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 RAS-PutIn total view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Internal Reset/Power Option - PC bracket . . . . . . . . . . . . . . . . . . . . . . 7
3.1 RAS-PutIn usage scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Multiple users on multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.3 RAS-PutIn Front Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.4 Rear Side Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.5 Connections of RAS-PutIn KVM signals to the controlled system . . . . . . . . . 11
3.6 Connections of RAS-PutIn with local console . . . . . . . . . . . . . . . . . . . . 12
3.7 Connecting RAS-PutIn system management . . . . . . . . . . . . . . . . . . . . . 12
3.8 Top view of internal reset/power option . . . . . . . . . . . . . . . . . . . . . . . 13
5.1 Internet Explorer showing the encryption key length . . . . . . . . . . . . . . . . 20
5.2 RAS-PutIn login screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.3 RAS-PutIn home menu window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.4 Remote Console window showing a desktop screen . . . . . . . . . . . . . . . . . 23
5.5 Example for the Chat window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.6 Video Settings in HTML frontend . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.7 Video Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.8 Custom Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.9 Example of Remote Console settings . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.10 Telnet Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.11 Internal Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.12 External Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.13 Power Control via IPMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.14 Keyboard/Mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.15 KVM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.16 User/Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.17 User/Group Permissions panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.18 RAS-PutIn network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.19 Dynamic DNS Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5.20 Dynamic DNS configuration panel . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5.21 SNMP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.22 Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5.23 Internal Power Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
5.24 RAS-PutIn ISDN settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
5.25 IPMI settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
x List of Figures
5.26 IPMI Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.27 Example of IPMI State panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.28 LDAP settings panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.29 Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.30 SSL Certificate Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.31 SSL Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.32 Panel for uploading a new firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.33 Panel to update a new firmware that was previously uploaded . . . . . . . . . . . 62
5.34 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
C.1 English (US) Keyboard Layout, used for key codes . . . . . . . . . . . . . . . . . 71
List of Tables
1.1 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2 Serial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Host system failures and how they are detected . . . . . . . . . . . . . . . . . . . 8
4.1 Initial IP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Serial line parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.1 Meaning of the main menu RAS-PutIn features . . . . . . . . . . . . . . . . . . . 23
5.2 Remote reset and power button effects . . . . . . . . . . . . . . . . . . . . . . . . 35
5.3 RAS-PutIn user and group permissions . . . . . . . . . . . . . . . . . . . . . . . 42
B.1 RAS-PutIn Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
C.1 Key Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
xii List of Tables

1 The Quick Installation Guide

Installation
RAS-PutIn redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. RAS-PutIn can be used in a multi administrator and multi server environment as well. Combining RAS-PutIn with a KVM switched matrix allows to access multiple remote servers over a single remote console.
Connectors
Front Side Connectors (Figure 1.1)
Figure 1.1: Front Side Connectors
Reset Pushing this button performs a reset of RAS-PutIn. The button is important for the
initial configuration of RAS-PutIn
VGA Indicates, that the VGA input is active and a video signal is received by RAS-PutIn
RUN Indicates whether the RAS-PutIn system is running or not
100 Indicates that the Ethernet connection is in 100 Mbit mo de
FULL Indicates that the Ethernet connection is in full-duplex mo de
ISDN Indicates that the ISDN subsystem is available and active
GRAB Indicates that a remote user is logged onto RAS-PutIn and the video engine is outputting
data
Rear Side Connectors (Figure 1.2 on the next page)
SUB-D 9 Serial 1 The standard serial connector is used in multiple ways:
2 CHAPTER 1. THE QUICK INSTALLATION GUIDE
I
S
DN
Etherne
t
Serial 1
Keyboard/Video/Mou
se
Pow
e
r
Serial 2
Figure 1.2: Rear Side Connectors
IPMI Version 1.5 connection to the host system using the IPMI Option cable
Serial output for modem dial in connection
Serial pass-through via Telnet
Initial configuration
SUB-D 9 Serial 2 The serial connector 2 supports the internal and external power options
SUB-D 25 KVM The supplied Keyboard VGA Mouse extender cable has an aggregated SUB
D 25 connector to RAS-PutIn
Power supply A power supply with the following parameters must be attached:
Voltage: 12 V
Current: >= 1 A
RJ 45 ISDN Using this connector RAS-PutIn can be connected to an EURO ISDN network
(EMEA versions only)
RJ 45 Ethernet UTP3/5 cables may be used to connect RAS-PutIn to an Ethernet LAN
Connecting RAS-PutIn to the host system
1. Connect the SUB-D 25 to PS2/PS2/Video cable to the SUB-D 25 connector on RAS-PutIn
2. Connect the (purple) PS/2 Keyboard jack to the keyboard connector of the host system
3. Connect the (green) PS/2 mouse plug to the mouse connector of the host system
4. Connect the VGA HD-15 connector to the VGA monitor output of the host system
5. Connect the power supply as well as Ethernet and/or modem,ISDN, depending how you want to access RAS-PutIn
In case you want to connect a local console to the host system besides RAS-PutIn, you can attach monitor, keyboard and mouse to the according RAS-PutIn connectors on its front.
Video modes
Initial IP configuration
Initially the RAS-PutIn network interface is configured with the parameters shown in Table 1.1.
Table 1.1: Initial configuration
parameter value
IP auto configuration DHCP IP address ­Netmask 255.255.255.0 Gateway none IP access control disabled
If this initial configuration doesn’t meet your local requirements, you need to do the initial IP configuration.
3
Note: If the DHCP connection fails on boot up, RAS-PutIn will not have an IPv4 address. If IP auto configuration is set to ”None” the standard IP address 192.168.1.22 is assigned to RAS-PutIn.
Use one of the following ways:
1. Connect the enclosed NULL modem cable to the serial interface on the rear side .
The serial interface needs to be adjusted with the parameters shown in table Table 1.2:
Table 1.2: Serial parameters
parameter value
Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None
Use a terminal software (e.g. hyperterm or minicom) to connect to RAS-PutIn. Reset RAS-PutIn and immediately press < ESC >. You will see some device information and a ’=>’ prompt. Enter the command ’config’ and press < Enter >. After waiting a few moments you may configure IP auto configuration, IP address, net mask and default gateway. Pressing < Enter > without entering values does not change settings. The gateway value must be set to 0.0.0.0 (for no gateway) or any other value. You will be asked if the values are correct and get a chance to correct them. After confirming, RAS­PutIn performs a reset.
2. Use an Ethernet cable to connect RAS-PutIn to a subnet where a DHCP server is available. After the DHCP server has assigned an IP address to RAS-PutIn you can use the web interface to configurate the device (see Section 4.1.1 on page 15 for details).
4 CHAPTER 1. THE QUICK INSTALLATION GUIDE
Web interface
RAS-PutIn may be accessed using a standard web browser. You may use the HTTP protocol or a secure encrypted connection via HTTPS. Just enter the configured IP address of RAS-PutIn into your web browser. Initially there is only one user configured who has unrestricted access to all RAS-PutIn features:
Login name super Password servswitch
Please login and change the password immediately according to your own policies.
The Remote Console
Figure 1.3: Top part of the Remote Console
There are some options to choose from, the important ones are the following:
Auto Adjust button
If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while RAS-PutIn tries to adjust itself for the best possible video quality.
Sync Mouse
Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general there is no need to change mouse settings on the host.
Video Settings in Options Menu This opens a new window with elements to control the RAS-
PutIn Video Settings. You can change some values, for instance related to brightness and contrast of the picture displayed, which may improve the video quality. It is also possible to revert to the default settings for all video modes or only the current one.

2 Introduction

Features
RAS-PutIn defines a new class of remote KVM access devices (see Figure 2.1). RAS-PutIn combines digital remote KVM access via IP networks with comprehensive and integrated system management.
RAS-PutIn offers convenient, remote KVM access and control via LAN, Internet, or ISDN. It captures, digitizes, and compresses video and transmits it with keyboard and mouse signals to and from a remote computer. RAS-PutIn provides a non-intrusive solution for remote access and control. Remote access and control software runs on the RAS-PutIn embedded processors only but not on mission-critical servers, so that there is no interference with server operation or impact on network performance.
1
Figure 2.1: RAS-PutIn total view
Furthermore, RAS-PutIn offers remote power management and remote system management according to the interfaces of the remote server. RAS-PutIn supports three ways of power management:
via the internal reset/power option
via external scalable power switch box
via IPMI Version 1.5
1
RAS-PutIn— ServSwitch RAS-PutIn
6 CHAPTER 2. INTRODUCTION
Other features of RAS-PutIn are:
KVM (keyboard, video, mouse) access over IP, ISDN or analogous telephone line.
No impact on server or network performance
Automatically senses video resolution for best possible screen capture
High-performance mouse tracking and synchronization
Port to connect a user console for direct analogous access to KVM switch
Local Mouse suppression (only when using SUN’s Java Virtual Machine)
RAS-PutIn supports consoles consisting of PS/2 style keyboards, PS/2 style mouse and HD 15 video output. Please refer to Appendix D.1 on page 73 for more details. RAS-PutIn will automatically detect the current video mode of the console, however manual fine tuning is recommended to receive the best video quality. RAS-PutIn will accept video streams up to 110 MHz dot clock. This results in a screen resolution of 1280x1024 dots with a frame rate of 60 Hz.
IPMI Version 1.5 defines a serial connection to access certain system parameters
and to perform system actions like powering down the system or performing a hard reset. Modern server systems, supporting the IPMI V1.5 specification, provide a mode where the exter­nally available COM2 serial connection can be configured as system management port (sometimes also referred to as emer­gency management port). RAS-PutIn may use this port in order to enable remote system management operations.
Internal Reset/Power Option The internal Reset/Power Option may be applied to remote
systems where no IPMI Version 1.5 is available. The provided bracket is mounted in a free PCI/AGP slot. Main board pins for reset and power on/off have to be connected to the bracket. With this option it is possible to perform a remote reset, a remote power cycle, and a remote power on/off.
External Power Switch Option In case there is neither an IPMI V1.5 option available nor the
chance to place a bracket in the remote system, an external power switch box can switch the power on and off.
RAS-PutIn System Components
RAS-PutIn is a fully configured stand-alone product consuming one quart of a 1U 19” rack mount chassis space. Up to four RAS-PutIn devices can be mounted in 1 U chassis using the 19” rack mount kit (Item No: 8400200)
Each RAS-PutIn (Item No: 8400000) is shipped with:
1. RAS-PutIn base unit
2. Utility CD-ROM including
a) RAS-PutIn Installation and User Manual
2.1. WHEN THE SERVER IS UP AND RUNNING 7
b) RAS-PutIn utilities
3. RAS-PutIn keyboard video mouse connection cable (Sub D 25)
4. NULL modem cable
5. RAS-PutIn external power supply
IPMI Option (Item No. 8400300) The IPMI Option consists of a serial cable (SUB-D 9 fe­male ←→ SUB-D 9 female) for the connection between RAS-PutIn and an IPMI V1.5 compliant serial management port on the remote system.
Internal Reset/Power Option (Item No: 8400100) The internal reset/power option (see Figure 2.2) consists of a PC bracket with a Sub-D 9 jack on the outside and 4x2 pin connector in the inner side. The Sub-D 9 jack is connected to the RAS-PutIn Serial Port 2. The internal 4x2 pin connector allows to connect the reset and power on/off switching signals of the main board to RAS-PutIn. Figure 2.2 shows the PC bracket.
Figure 2.2: Internal Reset/Power Option - PC bracket
2.1 When the server is up and running
RAS-PutIn gives you full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server.
You can also perform periodic maintenance of the server. Using the Console Redirection Service, you are able to do the following:
Reboot the system (a graceful shutdown).
Watch the boot process.
Boot the system from a separate partition to load the diagnostic environment.
Run special diagnostic programs.
8 CHAPTER 2. INTRODUCTION
2.2 When the server is dead
1. Hard disk failure 50%
2. Power cable detached, power supply failure 28%
3. CPU, Controller, main board failure 10%
4. CPU fan failure 8%
5. RAM failure 4%
Table 2.1: Host system failures and how they are detected
Type of failure Detected by
Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure CPU, Controller, main board failure CPU fan failure By IPMI or server specific management software RAM failure Boot-Sequence on boot console
Server remains in power off state after p ower on command has been given. Power supply is on, but there is no video output.
2
According to a survey made by the Intel Corp.

3 Installation

3.1 Operation Overview
Figure 3.1 shows the connections of RAS-PutIn to its host,to peripheral devices, to the power source and to the local area network.
Figure 3.1: RAS-PutIn usage scenario
RAS-PutIn redirects local keyboard, mouse, and video data to a remote administration console. All data is transmitted via IP.
Using more than one RAS-PutIn in a configuration as shown in Figure 3.2 prevents blocking administrators who use the switching matrix.
Figure 3.2: Multiple users on multiple servers
10 CHAPTER 3. INSTALLATION
I
S
DN
Etherne
t
Serial 1
Keyboard/Video/Mou
se
Pow
e
r
Serial 2
3.2 Connectors and Jumpers
3.2.1 Front Side Connectors
Figure 3.3 shows the connectors on RAS-PutIn’s front side.
Figure 3.3: RAS-PutIn Front Side Connectors
RST Pushing this button performs a reset of RAS-PutIn. One has to use this button for the
initial configuration of RAS-PutIn
VGA Indicates, that the VGA input is active and a video signal is received by RAS-PutIn
RUN Indicates whether the RAS-PutIn system is running or not
100 Indicates that the Ethernet connection is in 100 Mbit mo de
FULL Indicates that the Ethernet connection is in full-duplex mo de
ISDN Indicates that the ISDN subsystem is available and active (EMEA version only)
GRAB Indicates that a remote user is logged onto RAS-PutIn and the video engine is outputting
data
In case you want to connect a local console to the host system besides RAS-PutIn, you can attach monitor, keyboard and mouse to the according RAS-PutIn connectors on its front.
3.2.2 Rear Side Connectors
Figure 3.4 shows the connectors on RAS-PutIn’s rear side.
Figure 3.4: Rear Side Connectors
SUB-D 9 Serial 1 The standard serial connector is used in multiple ways:
3.3. CONNECTING RAS-PUTIN TO THE HOST SYSTEM 11
IPMI Version 1.5 connection to the remote system using the IPMI Op­tion cable
Serial output for modem dial in connection
Serial pass-through via Telnet
Initial configuration
SUB-D 9 Serial 2 The serial connector 2 supports the internal and external power options
SUB-D 25 KVM The supplied Keyboard VGA Mouse extender cable has an aggregated SUB
D 25 connector to RAS-PutIn
Power supply A power supply with the following parameters can be attached:
Voltage: 12 V
Current: >= 1 A
RJ 45 ISDN Using this connector RAS-PutIn can be connected to an EURO ISDN network
RJ 45 Ethernet UTP3/5 cables can be connected to RAS-PutIn using this standard RJ 45
Jack
3.3 Connecting RAS-PutIn to the host system
1. Connect the SUB-D 25 to PS2/PS2/Video cable to the SUB-D 25 connector on RAS-PutIn
2. Connect the (purple) PS/2 Keyboard jack to the keyboard connector of the host system
3. Connect the (green) PS/2 mouse plug to the mouse connector of the host system
4. Connect the VGA HD-15 connector to the VGA monitor output of the host system
5. Connect the power supply as well as Ethernet and/or modem,ISDN, depending how you want to access RAS-PutIn
In case you want to connect a local console to the host system besides RAS-PutIn you may attach monitor, keyboard and mouse to the connectors on the front side. Figure 3.5 shows the resulting connections from RAS-PutIn to the host system, whereas Figure 3.6 on the following page shows the same connections including the local console ones.
Figure 3.5: Connections of RAS-PutIn KVM signals to the controlled system
12 CHAPTER 3. INSTALLATION
To Resetan
d Power on/off Pins on main boar
d o
r internal
Adapter Kit
KVM
Extra
Bracket
in server
IPM
I
KVM
IPM
I
KVM
IPM
I
ExternalPower
Switchbo
x
IPMI V1.5 Interface
Serve
r
Serve
r
Serve
r
Figure 3.6: Connections of RAS-PutIn with local console
3.3.1 Connecting system management option
Figure 3.7 gives an overview over the three different options to perform remote reset and remote power management to the controlled PC.
Figure 3.7: Connecting RAS-PutIn system management
3.3.2 Connecting IPMI option
At http://developer.intel.com/design/servers/ipmi/index.htm You will find further information about IPMI 1.5.
In order to use the IPMI over serial interface it has to be enabled in the host system. This can be done using BIOS settings or special utilities provided by the server manufacturer. Refer to the server manufacturer’s manual site to find out how the IPMI over serial line can be enabled and configured and where the IPMI serial port is placed.
3.3. CONNECTING RAS-PUTIN TO THE HOST SYSTEM 13
To Reset Pin o
n
Mainboard
To Reset Front
Panel switc
h
To Power on Pin o
n
Mainboard
To Power Fron
t
Panel switc
h
Hint: IPMI V1.5 is only supported by modern server systems. No server system manufactured before 2002 supports IPMI 1.5. By the date of printing this manual only the Intel SDS2 server main board has a proper support of IPMI Verson 1.5.
Connect the IPMI option serial cable to the RS232 port 1 on the rear side of RAS-PutIn and to the serial port of the controlled system.
3.3.3 Connecting the Internal Reset/Power Option
Figure 3.8 shows the top view of the reset/power bracket.
Figure 3.8: Top view of internal reset/power option
Additional cables are required in order to enable the remote reset and the remote power function of RAS-PutIn:
1. Mount the reset/power bracket in a free slot of the controlled system.
2. Find the cable connecting the front panel reset button and the main board.
3. Disconnect this cable from the main board and connect it to the pin connector on the bracket as shown in Figure 3.8.
4. Take the supplied red/black reset cable and connect the cable with one end to the main boards reset jumper connector (where you just disconnected the cable to the front panel) and with the other end to the bracket connector as shown in Figure 3.8.
5. Find the cable connecting the front panel power button and the main board.
6. Disconnect this cable from the main board and connect it to the pin connector on the bracket as shown in Figure 3.8.
7. Take the supplied red/black power cable and connect the cable with one end to the main board’s power jumper connector (where you just disconnected the cable to the front panel) and with the other end to the bracket connector as shown in Figure 3.8.
8. Check the cabling: finally, there are four cables connected to the jumper connector on the bracket.
Now, connect the bracket to the RAS-PutIn serial port 2 using the supplied SUB-D 9 to SUB-D 9 connector.
3.3.4 Connecting the External Reset/Power Option
Please refer to the manual of the Blackbox external power switch option or a third party external power option to connect those external devices to one of the serial interface on the rear side of
14 CHAPTER 3. INSTALLATION
RAS-PutIn. By the date of printing this manual supported options are:
AvocentSPC1800/1600
Sentry In-Line Power Module
Leuning ePowerSwitch
3.3.5 Connecting Ethernet
The rear side of RAS-PutIn provides a RJ-45 connector for Ethernet. The connector is used either for a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection. The adapter can sense the connection speed and will adjust to the appropriate operation mode automatically.
3.3.5.1 10 Mbps Connection
For 10BASE-T Ethernet networks, the Fast Ethernet adapter uses Category 3, 4, or 5 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub.
1. Make sure that the cable is wired appropriately for a standard 10BASE-T adapter.
2. Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector.
3.3.5.2 100 Mbps Connection
1. Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter.
2. Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector.
Note: The UTP wire pairs and configuration for 100BASE-TX cable are identical to those for 10BASE-T cable when used with Category 5 UTP cable.
3.3.6 Connecting ISDN
1
Avocent is a registered trademark of Acovent Corp. Huntsville
4 Configuration
4.1 Initial Configuration
RAS-PutIn’s communication interfaces are all based on TCP/IP. It comes pre-configured with the IP configuration listed in Table 4.1.
Table 4.1: Initial IP configuration
Parameter Value
IP auto configuration DHCP IP-Address ­Net-mask 255.255.255.0 Default-Gateway none IP access control disabled
4.1.1 Initial configuration via DHCP server
By default, RAS-PutIn will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found it may provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of RAS-PutIn. You can find the MAC address on the outside of the shipping box and labelled on the bottom side. If the DHCP connection fails on boot up, RAS-PutIn will not have an IPv4 address.
4.1.2 Initial configuration via local console
1. Using a serial terminal: RAS-PutIn has a serial line interface at its rear side (refer to Section 3.2 on page 10). The connector is compliant to RS 232 serial line standard. We are offering an according serial cable that can be used for connecting the connector of RAS­PutIn with a Sub-D 9 connector of a terminal or the serial line interface of a computer running a terminal program. The serial line has to be configured with the parameters given in Table 4.2 on the next page.
16 CHAPTER 4. CONFIGURATION
Table 4.2: Serial line parameters
Parameter Value
Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None
As you go along you will see the following lines, which you have to answer or to which you may provide the default value by pressing < Enter >. The default value is shown in square brackets.
IP auto configuration (none/dhcp/bootp) [dhcp]: IP [192.168.1.22]: NetMask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]: Enable IP Access Control (yes/no) [no]: LAN interface speed (auto/10/100) [auto]: LAN interface duplex mode (auto/half/full) [auto]:
IP autoconfiguration
With this option you can specify whether RAS-PutIn should fetch it’s network settings from a DHCP or BOOTP server. For DHCP you have to enter dhcp and for BOOTP supply bootp accordingly. If you specify none then IP autoconfiguration is disabled and you will subsequently be asked for the following network settings.
IP address
The IP address the RAS-PutIn should use. This option is only available if IP autoconfig­uration is disabled.
Subnet mask
The mask of the connected IP subnet. This option is only available if IP autoconfiguration is disabled.
Gateway address
The IP address of the default router of the connected IP subnet. If you have no default router, you may enter 0.0.0.0. This option is only available if IP auto configuration is disabled.
Enable IP Access Control
‘Enable IP Access Control’ allows you to switch IP packet filtering on or off. It is mainly intended to re-enable access to RAS-PutIn after a faulty IP access control configuration has been activated. Refer to Section 5.5.10.3 on page 57 for more information about IP access control.
LAN interface speed
‘LAN interface speed’ allows you to switch the LAN Ethernet interface speed to autosens­ing/autonegotiation (auto), 10Mbps (10) or 100Mbps (100).
LAN interface duplex mode
The last question ‘LAN interface duplex mode’ allows you to switch LAN interface mode to autosensing/autonegotiation (auto), half duplex (half) or full duplex (full).
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